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Analysis of Effect of Service Quality on Satisfaction Inpatient at Ibunda Hospital, Bagan Batu Village Herdianto Herdianto; Dedi Afandi; Abdurrahman Hamid
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6924

Abstract

This study aims to determine and analysis of effect of service quality on satisfaction inpatient at Ibunda Hospital, Bagan Batu Village. This study uses a quantitative approach. This research is conducted at Ibunda Hospital, Bagan Batu Village. The time of this research is from May to July 2022. The population in this study are inpatients at Ibunda Hospital. The technique of determining the informants used proportional sampling. The sample used is 96 respondents using the slovin sampling technique. The analytical method used in this study is a simple linear regression analysis method. The results show that service quality has a significant effect on satisfaction inpatient at Ibunda Hospital, Bagan Batu Village.
Evaluation of the Implementation of Toddler Weighing Activities at the Integrated Service Post in the Sungai Pakning Public Health Center Work Area in 2021 Apriani Dewi; Dedi Afandi; Lita Lita
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6921

Abstract

The purpose of this study is to analyze evaluation of the implementation of toddler weighing activities at the Integrated Service Post in the Sungai Pakning Public Health Center Work Area in 2021. This study uses a qualitative type with a phenomenology research design. The main informants in this study were the Head of the Public Health Center, Nutrition Officer, 2 Implementing Midwives and the supporting informants were the Nutrition Program Holder of the Bengkalis District Health Office and Integrated Service Post cadres. The data analysis technique used in this qualitative research has several stages, including data reduction, data presentation, coding category, and conclusion drawing. The results show that evaluation of the implementation of toddler weighing activities at the Integrated Service Post in the Sungai Pakning Public Health Center Work Area in 2021 has not run properly. So, the suggestion for research is to create a training innovation for both Integrated Service Post cadres and officers involved in the implementation of toddler weighing activities at the Integrated Service Post in the form of hard skills training and soft skills training in the form of capacity building or emotional spiritual quotion training to build building learning commitment of Integrated Service Post cadres and health workers in providing services at the Integrated Service Post.
Analysis of the Implementation of the Occupational Safety and Health (K3) Program at the Madani Regional Hospital of Pekanbaru City in 2021 Marzuki, Nurhidayati; Afandi, Dedi; Rahayu, Endang Purnawati
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 4, No 4 (2021): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i4.2918

Abstract

Occupational safety and health (K3) is a protective effort given to workers so that they are always in good health and provide safety in carrying out work activities and provide a sense of comfort to everyone who enters the workplace. The purpose of this study is to analyze the Implementation of of the implementation of the K3 program at the Madani Regional Hospital of Pekanbaru City in 2021. This study used a qualitative research method through in-depth interviews, observation and document review with 8 research informants, which were determined by purposive sampling. The results obtained are that the current human resources K3 of the Hospital are not sufficient, the infrastructure and K3 budget are inadequate, risk management has not been implemented, health services have not been carried out thoroughly, the management of toxic hazardous materials (B3) is not optimal, prevention and fire control and preparedness for emergency or disaster conditions have not been implemented because K3 officers also have responsibilities in other fields of work. The conclusion of this study is that the application of K3 at the Madani Regional Hospital of Pekanbaru City has not gone well. It is recommended to the hospital management to increase human resources K3 of the Hospital in accordance with the K3 educational background, complete the K3 facilities and infrastructure, allocate a special budget for the K3 program, carry out risk management, provide comprehensive occupational health services, carry out management according to standards, and carry out prevention and comprehensive fire and emergency control.
Co-Authors ', B. Isyandi ' - Thamrin - Thamrin . Zulfan A.A. Ketut Agung Cahyawan W Abdurrahman Hamid Achsanul Kubri Adhistie Indah Sari Adnan Kasry Agrina Agrina Agus Purwadianto Ahmad Hanafi Ahmad Hanafi Ahmad Syuhada Alida Widiawaty Ananto Tri Sasongko Andhika, Kevin Rovi Andon Hestiantoro Anggraini, Shella Annisa Abdi Ghifari Antika Zahrotul Kamalia Aos Kuswandi Apriani Dewi Aprilliantoni Aras Mulyadi Arfianti Arfianti Aria Gusti Arini, Merita Ariza Julia Paulina Arni Amir Asbar Asbar, Asbar Asfeni, Asfeni Asiyah Uswatun Nisa Asnawi Aufan Rizmuafa Azzahra, Puan Justitia B Isyandi Bachtiar, Dandi Bambang Budi Siswanto BDM, Nurfifi Pratiwi Bernard Isyandi Bhelprinosa Arwen Bintal Amin Budi Hartono Budi Hartono Budi Sampurna Chunin Widyaningsih D, Fauzia Andrini Damayanti, Elok Damri Damri Dani Rosdiana Danisha, Dinda Darmawan, Daniel Darwin Darwin Deby Andita Dendy K. Pramudito Desby Juananda Dessyka Febria, Dessyka Dhea Adellina Riyadi Dhea Adellina Riyadi Dian Rahmi Yenti Dicky Pangestu Sandjaya Dwi Novitasari Dzakwan, M. Alif Efriyeldi, Efriyeldi Eka Sri Indra Putri Elnovrian Purnama Saghita Elva Susanty Endang Ratnaningsih Ennimay, Ennimay Erika Erika Eriyan, Muhammad Firdaus Fadilah Fadilah, Fadilah Fadlan Tri Ramadhan Fatah Abdul Khair fatayat, Nurul Fetty Try Rahmadani Fifia Chandra Fifia Chandra Fika, Rana Citra Fikri Ruriandy Aufi Fimadani, Ersa Fitra, Julia Fitriani, Ernita Gurning, Riris Naomi Hadapi Akhbar, Ahmad Hananto Andriantoro Hari Utomo Harima Gumanty, Harima Herdianto Herdianto Herkutanto Herkutanto Herniwanti Herniwanti Hetty Hirfawaty, Hetty Hetty Ismainar Hillbertina, Noza Huriatul Masdar Idrus Alwi Ilhami Romus Indi Esha Indra Fakhreza Indrayana, Mohammad T. Inge Sutanto Intan Rosaline Simangunsong Irwansyah Irwansyah Isarianto Iswara, Raja AFW. Iswara, Raja AW. Ivan R. Widjaja Ivan Riyanto J. W. Marwoto Jefryanto " Jepisah, Doni Jimmi Copriady Kasendra, Mukhamad Khodijah Khodijah Kholida Hosni Komala Sari Kurniawan Kurniawan Laode Burhannudin Mursali Laode Burhannudin Mursali, Laode Burhannudin Laode Burhanuddin Laode Burhanuddin Mursa Laode Burhauddin Mursali Lilly Haslinda Lita Lita Lukman H. Makmun M.Farhan Akhyar M.Randy Kurniadi M.Teguh Hutomo Mandatasari, Melissa Marlina, Hastuti Marzuki, Nurhidayati Maysa, Hana Maysarah Elnas Merita Arini Mirna Ilza Mislindawati Mislindawati Mislindawati Mitra Mitra Mohammad Tegar Indrayana Mohammad Tegar Indrayana Mohammad Tegar Indrayana Mohammad Tegar Indrayana Mokhammad Raihan Eka Putra Muhammad Ilham Maulana Muhammad Maliki Muhammad Yulis Hamidy Novita Rani Nugraha, Iriandanu Nur Fitri Fadila nur helmi Nur Hidayah Nurhapipa, Nurhapipa Nurhay Abdurachman Nurjati Chairani Nurul Islami, Nurul Nuzulia Irawati Oktavia Dewi, Oktavia Oktavinda Safitry Olvhantiara Sukma Paramita, Ranika Ponco Birowo Popi Novia Puspita E. Wuyung Putri, Rintan Dwi Rahayu, Endang Purnawati Rahmat Azhari Kemal Rany, Novita Rasoel Hamidy Ratih Wirda Ningsih Ratna Sary Ratna Sary Rawina W Razali Razali Retno A. Werdhani Ricky Rusydi Satriawan Ridha Restila Ridho Maulana Rieskariesha Kiswara Rifardi, Dhandia Rika Susanti Rima Ayu Lestari Riswandi " Rizki Aulia Nanda Roziah Roziah Rozikin, Zaenur S.Pd. M Kes I Ketut Sudiana . Saghita, Elnovrian Purnama Sarah Miftahul Rahmi Sarwo Edhy S Satrio Mandala Tinardy Serly Marici Silaban, Helen Ernawati Siregar, Fajri Marindra Siska Mayang Sari Siti Aisyah Sitti Zuhairah Sri Intan Agusmai Sri Nanda Ayusa Sri Wahyuni Stella Putri Wanda Suci Maya Sari Suderajat, Agung Sukendi Sukendi Sulaeman, Asep Arwan Sunki Yulia Dwi P Suri D. Lesmana Suri Dwi Lesmana Suryani Suryani Sutisna Himawan Suyanto " Suyanto Suyanto Syahputra, Roni Eka SYAIFUL BAHRI Syamsiar, Syamsiar Syarifah Hidayah Fatriah T.Resty Yulandari Talitha Lailatul Hafizah Taufik Sofistiawan Tia Harjianti Tiara Anggraini Tika Mutia Tuti Restuastuti Tyas Handayani Uning Pratimaratri Vani Ardiani Venni Oktary Amir Viktor Amrifo Wahyu Setiawan Wilda Septi Pratiwi Winda Kristanti Wiwit Ade Fidiawati Yanwirasti Yanwirasti Yepi Kurniadi Yessi Harnani Yofiza Media Yoga Yuniadi Yolanda Nurliza Yolazenia Yolazenia Yose Rizal Yufandi, Asra Yuli Budiningsih Yulianto, Ragil Yuliati Yuliati Yullya Tri Utari Yunita, Jasrida Yusni Ikhwan Siregar Zarfiardy Aksa Fauzi Zulfan Saam Zulfan Saam Zulharman " Zulharman Zulharman Zurrahmi Z.R