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All Journal Journal of Business and Behavioural Entrepreneurship BERDIKARI : Jurnal Inovasi dan Penerapan Ipteks Linguistic, English Education and Art (LEEA) Journal Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan JURNAL PENDIDIKAN TAMBUSAI Jurnal Ilmu Manajemen (JIMMU) GEMA EKONOMI Inovasi: Jurnal Ilmiah Ilmu Manajemen Journal Of Management Science (JMAS) JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) Dinasti International Journal of Management Science Dialektika: Jurnal Ekonomi dan Ilmu Sosial International Journal of Zakat (IJAZ) PINISI Discretion Review Jurnal Pengabdian kepada Masyarakat Nusantara Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Jurnal Cafetaria Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (JASMIEN) Jurnal Disrupsi Bisnis Journal La Bisecoman International Journal of Engineering, Science and Information Technology Jurnal Sosial dan Teknologi Prima Abdika: Jurnal Pengabdian Masyarakat Jurnal Pengabdian Kepada Masyarakat Jurnal EduHealth Golden Ratio of Marketing and Applied Psychology of Business Muhasabatuna: Jurnal Akuntansi Syariah Jurnal Tadbir Peradaban International Journal of Applied Finance and Business Studies INTERNATIONAL JOURNAL OF EDUCATION, INFORMATION TECHNOLOGY, AND OTHERS Linguistic, English Education and Art (LEEA) Journal Jurnal Locus Penelitian dan Pengabdian Jurnal Akuntansi dan Keuangan Jurnal Sains dan Teknologi Bulletin of Management and Business Journal of General Education and Humanities Jurnal Manajemen Bisnis dan Organisasi ARZUSIN: Jurnal Manajemen dan Pendidikan Dasar Jurnal Pendidikan Indonesia (Japendi) Innovative: Journal Of Social Science Research Journal of Management, Economic, and Financial J-CEKI
Kustiawan, Unggul
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Operational Planning of 'Remedies' Postpartum Care Center: Ensuring of Service Providing to Consumers Martianto, Yudha Hartlanda; Indradewa, Rhian; Kustiawan, Unggul; Pamungkas, Rian Adi
Journal of Management Economic and Financial Vol. 3 No. 3 (2025): Journal of Management, Economic and Financial
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jmef.v3i3.80

Abstract

Remedies Postpartum Care Center aims to provide holistic healthcare services for postpartum mothers, especially during the critical period of 0-14 days after delivery. During this period, mothers usually experience various physical, mental, and emotional challenges that require special attention. Remedies offers comprehensive services, including psychological consultation, nutritional care, lactation support, and recovery facilities with modern technology. With a structured operational planning strategy, Remedies strives to be a high-quality postpartum healthcare provider and provide a memorable experience for consumers when receiving services at Remedies. To ensure the effectiveness of care, the operational planning implemented includes human resource management, facility optimization, and the use of digital-based technology to improve service quality. In terms of marketing, Remedies utilizes digital strategies to raise public awareness of the importance of postpartum care, while expanding the reach of services to more mothers who need intensive support. Research on the effectiveness of postpartum care shows that holistic services such as those offered by Remedies can significantly improve the physical and mental recovery of mothers. With a data-driven approach and digital marketing strategy, Remedies plans to increase market share and become a leader in the industry. Thus, mature operational planning will contribute to creating more optimal and sustainable health services for postpartum mothers.
Building Brand Awareness and Customer Loyalty through TITIP Marketing Strategies Cahyanti, Ichtiar Melia; Indradewa, Rhian; Abadi, Ferryal; Kustiawan, Unggul
Journal La Bisecoman Vol. 5 No. 6 (2024): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v5i6.1833

Abstract

The Indonesian on-demand delivery industry is experiencing rapid growth, fueled by the fast-paced urban lifestyle and advancements in technology. Competition in this sector is intensifying with the emergence of various platforms such as Shopee, Tokopedia, Bukalapak, and Blibli. These platforms fiercely compete to attract customers by offering a wide range of features and attractive services. This study aims to analyze the marketing plan for the on-demand delivery app, TITIP. The research methodology employed is a descriptive case study, collecting data from literature reviews, observations, and interviews with experts. Findings indicate that TITIP possesses significant potential to build brand awareness and customer loyalty through effective market segmentation, targeted marketing, and strong positioning. In conclusion, a structured and innovative marketing plan is crucial for TITIP's success in navigating the competitive landscape. Recommendations for TITIP include continuous monitoring of marketing performance, strengthening collaborations with influencers, and enhancing loyalty programs to retain existing customers and attract new ones.
Operational Planning Implementation at Imported Beef Supplier Startup Meat Tech Handoko, Tri; Syah, Tantri Yanuar Rahmat; Kustiawan, Unggul; Nofierni, Nofierni
INOVASI Vol. 12 No. 1 (2025): Inovasi: Jurnal Ilmiah Ilmu Manajemen
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/Inovasi.v12i1.p29-38.47217

Abstract

The main objective of this study is to highlight the operations and management of the beef industry in meat tech. PT Meat Tech is poised to become a leading provider of high-quality beef in the mid-range Horeca (Hotels, Restaurants, and Catering) sector within the Greater Jakarta area. By prioritizing quality and sustainability, PT Meat Tech ensures that all products are sourced from trusted suppliers, halal-certified, and safe for consumption. This commitment guarantees that customers receive beef that meets stringent food safety and taste standards, essential for the success of any culinary business. Middle-class Horeca in large metropolitan cities such as Jakarta, Bogor, Depok, Tangerang, and Bekasi are concerned with the quality of products and services offered by suppliers. PT Meat Tech as an imported beef supplier is concerned with these customer needs to increase consumer satisfaction. However, to create good product and service quality, companies need to manage their resources such as operational management, human resources, marketing, and finance. Business operation design consists of the preparation of plans and activity arrangements that include notifications and procedures, work flow and management resources to achieve PT Meat Tech's goals. PT Meat Tech emphasizes the implementation of product diversification strategies, distribution services, and online business models. Based on the strategy at the business level, namely the focus of product development strategies and product differentiation. Process technology integrated with business strategy will create inventory management, supply chain, logistics, and management information systems.
Human Resources Implementation at Imported Beef Supplier Startup Meat Tech Anandaputri, Elisabet; Syah, Tantri Yanuar Rahmat; Kustiawan, Unggul; Nofierni, Nofierni
Journal La Bisecoman Vol. 6 No. 1 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i1.1953

Abstract

Middle-class Horeca in large metropolitan cities such as Jakarta, Bogor, Depok, Tangerang, and Bekasi are concerned with the quality of products and services offered by suppliers. PT Meat Tech as an imported beef supplier is concerned with these customer needs to increase consumer satisfaction. However, to create good product and service quality, companies need to manage their resources such as operational management, human resources, marketing, and finance. By qualitative approach, this research specifically reviews at how the short-term to long-term planning of human resources in an imported beef supplier company runs according to the strategy set by the company. The findings of this study are that Meat Tech focuses on managing employee performance and employee commitment in their early stage as a form of HR integration in business strategy, which is Product Development. Meat Tech focuses on managing employee satisfaction and motivation but still in accordance with company targets to meet customer needs.
Risk Management Strategy Implementation for Business Plan at Imported Beef Supply Startup Syina, Ibnu; Syah, Tantri Yanuar Rahmat; Kustiawan, Unggul; Nofierni, Nofierni
Journal La Bisecoman Vol. 6 No. 1 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i1.1954

Abstract

This study is concerned with how to develop and carry out a risk management strategy at PT Meat Tech, a startup in the imported beef business. Following the ISO 31000:2018 standard, the research uses a qualitative-descriptive strategy to spot, review, assess and tackle risks within the organization. The research finds that PT Meat Tech deals with significant weaknesses in operations, human assets and finances. A risk assessment matrix helped the company score and prioritize threats which led to the planning of targeted solutions, division of tasks and checking risk levels after these measures were carried out. The research points out that structured plans improve alignment and accountability, but note they do not always work as intended when faced with resource issues. According to the study, although PT Meat Tech grasps the concepts of risk governance well, the sustainability is linked to always adapting, making investments and introducing real-time monitoring. Using these lessons, SMEs specializing in high-risk, logistics-based operations can create and strengthen their systems for handling risks.
Penerapan Manajemen Risiko untuk Meningkatkan Keberlanjutan Platform Layanan Konsinyasi di Indonesia Lubis, Rima Octaviani; Indradewa , Rhian; Abadi, Ferryal; Kustiawan, Unggul
DIALEKTIKA: Jurnal Ekonomi dan Ilmu Sosial Vol 10 No 1 (2025): Dialektika: Jurnal Ekonomi dan Ilmu Sosial
Publisher : Prodi Manajemen Fakultas Ekonomi dan Bisnis Universitas Islam Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36636/dialektika.v10i1.5930

Abstract

Risks are inherent in every industry, potentially occurring and difficult to avoid, but they can be effectively managed and controlled. Risks in the dropshipping platform industry include intense competition, regulatory changes, currency fluctuations, and the potential for fraud or damage to goods. This research aims to evaluate the effectiveness of risk management implementation within the TITIP organization The research method used is a descriptive method. Identification, analysis, and evaluation of the risks faced. The location of this research is at the TITIP business. The results of the risk analysis reveal a diverse range of risks impacting various aspects of operations, marketing, human resources, and finance. The research concludes by highlighting the crucial importance of communication and consultation, regular risk assessments, and the proper implementation of mitigation measures. Recommendations suggest that the organization should continuously enhance employee awareness regarding risk management and optimize the allocation of resources for risk management.
Technical or Operational Aspects of Vannamei Shrimp Business Plan Arif Darmawan, Nugroho; Fitrianto, Hendry; Kustiawan, Unggul
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 3 (2025): Dinasti International Journal of Economics, Finance & Accounting (July-August 2
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i3.4635

Abstract

In a Vannamei shrimp farming business plan, the operational plan aspect is the main foundation that organizes all business activities in a structured and measurable manner, starting from the establishment stage to projected operational costs. This process begins with site preparation, procurement of production facilities, equipment, and licensing, as a legal and technical foundation for optimal farming (Budi, 2020). Next, operational goals and objectives are set, including production targets, shrimp size, and harvest quality standards, which form the basis for technical and resource arrangements (Asmara et al., 2021). Operational design includes RAS-based intensive culture systems, water quality management, feeding schedules, disease control, as well as the number of workers and utilization of supporting technology (Surianti et al., 2024). The operational delivery phase is carried out according to standard schedules and procedures, with regular monitoring of water quality, shrimp health and growth, and recording of operational data (Prakoso & Riani, 2019). Projected operational costs include all production components, such as fry, feed, labor, electricity, water, and maintenance, with a focus on efficiency to maintain profitability (Saputra et al., 2019). With a systematic operational plan, Vannamei shrimp farming is expected to be efficient, sustainable and profitable
Financial Planning and Investment Feasibility Analysis Based on Five-Year Projections Using ROI, NPV, IRR, and Financial Ratios : JEL Classification: G31, M13, L26, O16, L81 Ridwan, Saepul; Syah , Tantri Yanuar Rahmat; Kustiawan, Unggul; Nofierni, Nofierni
Journal La Bisecoman Vol. 6 No. 2 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i2.1970

Abstract

People tend to think of financial feasibility as an issue of numbers, which it is not. It is the issue of strategic intention, capital discipline, operating structure, and expected payoff being aligned. The research proposal is a complete financial plan and investment feasibility study on a new venture in the meat supply industry using the logistic-driven process targeting HORECA in the Jabodetabek area. In a five-year financial modeling, the study analyzes the anticipated revenues, cost structure, capital demand and finance projections through Return on Investment (ROI), Net Present Value (NPV), Internal Rate of Return (IRR), Payback Period, and the main financial ratios. The combination of scenario budgeting with systematic investment analysis not only builds a story of performance based on the strategic cost-allocation, liquidity maintenance and long-term solvency, but it also anticipates changing conditions, provides a clearer vision of the future by ensuring that the company can transform itself to adapt the potential improvements and counter powers to capitalize on them. Results show that profitability in the short term is sacrificed, but as of the second year, the enterprise will be able to cover its finances, achieve operational leverage, respectively high net margins as of the fifth year. The presence of a positive net present value (NPV) of 3.2 billion Indonesian rupiahs, an internal rate of returns (IRR) of 24 percent, and a 4.4-year payback indicate that as an investment it is both appealing to investors and economical in terms of capital.
Perencanaan Human Capital pada Perusahaan System Integrator Suhendro, Suhendro; Kustiawan, Unggul; Indradewa, Rhian; Hamdi, Edi
Jurnal Locus Penelitian dan Pengabdian Vol. 4 No. 4 (2025): JURNAL LOCUS: Penelitian & Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v4i4.3914

Abstract

Industri perhotelan di Indonesia, sebagai bagian penting dalam sektor pariwisata, menghadapi tantangan signifikan dalam mengelola bahan baku makanan secara efisien. Penelitian ini bertujuan untuk merancang aplikasi yang menghubungkan hotel dengan pemasok bahan makanan, sekaligus menanggapi masalah pasokan dan pengelolaan sumber daya. Metode penelitian yang digunakan adalah deskriptif kualitatif melalui studi pustaka dan analisis data, yang mencakup wawancara dengan berbagai pemangku kepentingan di industri perhotelan. Penemuan penelitian menunjukkan bahwa aplikasi COOK LINK memiliki potensi besar untuk meningkatkan efisiensi operasional hotel dengan fitur-fitur unggulan seperti pembayaran online, pelacakan stok secara real-time, serta manajemen keluhan konsumen yang lebih efektif. Hasil analisis juga menunjukkan bahwa dengan mengintegrasikan teknologi dalam pengelolaan pasokan bahan makanan, hotel dapat mengurangi risiko kelangkaan pasokan dan menjamin kualitas bahan baku yang optimal. Implikasi penelitian ini penting bagi pengembangan strategi diferensiasi dalam industri perhotelan, serta membuka peluang bagi pemanfaatan teknologi untuk menghadapi kompetisi di pasar. Dengan penerapan aplikasi ini, diharapkan akan ada peningkatan kepuasan pelanggan dan pertumbuhan yang berkelanjutan dalam sektor perhotelan, yang pada gilirannya akan mendukung kemajuan industri pariwisata di Indonesia.
Influence of Brand Image and Service Quality on Customer Satisfaction, and Its Impact on Perceived Value of Services, Corporate Image, and Corporate Reputation Salsabila, Aulia; Kustiawan, Unggul
Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (Jasmien) Vol. 5 No. 04 (2025): Vol. 5 No. 04 (2025): Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (Jasmien)
Publisher : Cattleya Darmaya Fortuna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54209/jasmien.v5i04.1547

Abstract

This study explores the factors that influence customer satisfaction in shopping centers, with a focus on brand image and service quality. These two factors are believed to contribute to customer satisfaction, which in turn shapes the perceived value of services and impacts corporate image and corporate reputation. However, further research is needed to understand this relationship empirically. This quantitative study uses the Structural Equation Modeling (SEM) method, conducted in 2025 with a focus on visitors from 8 shopping centers in Bekasi. Data was collected through an online questionnaire using Google Forms and involved 156 respondents. The analysis process was carried out using the SmartPLS 4 application. The results of the study indicate that brand image and service quality have a positive effect on customer satisfaction. Furthermore, customer satisfaction contributes to an increase in the perceived value of services, which directly impacts the strengthening of corporate image and corporate reputation. These findings provide practical contributions for shopping mall managers in designing strategies to strengthen brand image and improve service quality, thereby creating sustainable customer satisfaction and reinforcing the company's identity and reputation in the eyes of consumers.
Co-Authors Abadi, Ferryal Aditya Pratama Amatullah, Nida Anandaputri, Elisabet Andre Andre, Andre Anggraheni, Eva Shera Aprilia, Sekar Arief Budiman Arietra, Intan Pertiwi Noor Arif Darmawan, Nugroho Athira Shafa Berliana Avilla, Bobby Sulthan Butar Butar, Audi Putranto Cahyanti, Ichtiar Melia Dakaria, Yus damanik, rani Dewi ANGGRAENI Dhafi Iskandar, Muhammad Dimas Angga Negoro Dimas Negoro Edi Hamdi Endang Ruswanti Fariz, Nur Fitrianto, Hendry Gunawan, Wawan Iwan Hannak, Nasriyatul Harahap, Sri Bintang Pamungkas Hesti Wulandari Hilmy, Muhammad Reza Imelda Citra Anggraini Indah Erlinda Ade Kisworo Indra Gunawan Indradewa , Rhian Indradewa, Rhian Indradewa, Rian Irhamdani, Irhamdani Juni, Anasthasia Kurniawan, Rulli Kusnadi, Deky Lubis, Rima Octaviani M. Mukhsin Martianto, Yudha Hartlanda Mastupah, Mastupah Meilisa Alvita Mohamad Reza Hilmy Muhammad Dhafi Iskandar Negoro, Dimas Negoro, Dimas Angga Nofierni, Nofierni Novika Dwi Anggraini Nugroho, Pulung Adi Nur Qinthara Jatnika, Ridhwan Nurul Hakiki Paksi, Yanuar Buana Perdana, Rival Rahmawati, Wulan Ramadhan, Muhamad Nur Rahmat Rian Adi Pamungkas Ridwan, Saepul Rina Anindita Rojuaniah Rojuaniah Safari, Jen Jen Mohammda Salsabila, Aulia Sandi Setiawan Saniyyah, Anisah Satriawan, Rayyan Septiani, Jelita Septiyaningsih Septiyaningsih Sinaga, Hans Salomo Tiberias Sitinjak, Brando Sudiyono Sudiyono Suhendro Suhendro Sukmo Hadi Nugroho Syah , Tantri Yanuar Rahmat Syina, Ibnu Tantri Yanuar Rahmat Syah Tasya Yultavera Tri Handoko Utami, E. W. Puput Wahyu Vilianni, Agustin Yanuar Rahmat Syah, Tantri