Article Per Year (5 Year)
p-Index From 2021 - 2026
6.107
P-Index
This Author published in this journals
All Journal JURNAL SISTEM INFORMASI BISNIS JURNAL ILMIAH KESEHATAN KEPERAWATAN Jurnal Simetris Jurnal Ilmiah Mahasiswa FEB E-Dimas: Jurnal Pengabdian kepada Masyarakat Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Nagari Law Review Jurnal DISPROTEK Journal of Dedicators Community Indonesia Jurnal Kebidanan Legal Standing : Jurnal Ilmu Hukum Unes Law Review Gorontalo Law Review Jurnal Jatiswara TARBAWI: Journal on Islamic Education Jurnal Pengabdian Al-Ikhlas Al-Adalah: Jurnal Hukum dan Politik Islam bit-Tech Legalite: Jurnal Perundang Undangan dan Hukum Pidana Islam Jurnal Informatika dan Rekayasa Perangkat Lunak Amalee: Indonesian Journal of Community Research & Engagement Jurnal Abdi Insani Mutawasith: Jurnal Hukum Islam Community Empowerment Jurnal AbdiMas Nusa Mandiri INSERT: Information System and Emerging Technology Journal Jurnal Ilmu Keperawatan dan Kebidanan Jurnal Sosial dan Teknologi Jurnal Administrasi Publik dan Pembangunan (JPP) Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Prosiding University Research Colloquium AHKAM : Jurnal Hukum Islam dan Humaniora Indonesian Journal of Midwifery (IJM) SmartComp Journal of Information System and Computer Jurnal AL-MAQASID: Jurnal Ilmu Kesyariahan dan Keperdataan MARAS : Jurnal Penelitian Multidisplin Jurnal AL-MAQASID: Jurnal Ilmu Kesyariahan dan Keperdataan Indonesian Science Education Journal (ISEJ) Scientific Journal of Informatics Kinerja : Jurnal Manajemen Pendidikan Islam Damhil: Jurnal Pengabdian kepada Masyarakat
Noor Azizah
Universitas Islam Nahdlatul Ulama Jepara
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

Published : 77 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Scientific Journal of Informatics

 1 
Audit of Governance and Service Management of Unisnu Jepara's Library Information System (SIPERPUS) Using ITIL V4 Based on Website Nuradira, Afrida Hilda; Azizah, Noor; Minardi, Joko
Scientific Journal of Informatics Vol. 12 No. 1: February 2025
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/sji.v12i1.19168

Abstract

Purpose: This research aims to assess the maturity level of governance and service management in the Library Information System (SIPERPUS) at UNISNU Jepara. The objective is to identify strengths and gaps, ensuring better alignment with ITIL V4 best practices. Methods: The research was conducted using a qualitative methodology that incorporated a literature review, user questionnaires, and the creation of a web-based audit application designed specifically for this study. Service practices such as Service Request Management, Service Desk, Change Control, and Service Catalog Management were evaluated using the ITIL V4 framework. Result: The findings indicate that SIPERPUS has independently attained a managed maturity level with well-defined Service Request Management and Service Desk practices. Additional work is required to improve Change Control and Service Catalog Management to increase process integration and make information clearer. The new web-based audit application described in this study demonstrates its capability to systematically evaluate, produce data-based recommendations, and continuously improve digital library services. Novelty: This study introduces a new web-based audit application that conforms to ITIL V4, providing an efficient and reliable alternative to manual audit methodologies. The tool significantly reduces audit time, enhances operational efficiency, and optimizes user satisfaction while improving overall service quality. The study adds to the literature on IT governance audits, specifically in higher education, and presents a scalable approach for institutions striving to meet the standards of Society 5.0.
Co-Authors Achmad Widodo Adi Wibowo Adriani, Erin Novi Ahmad Abdul Chamid Ahmad Aviv Mahmudi Ahmad Hariyadi, Ahmad Ahmad Suriansyah Akie Rusaktiva. R Amalia, Miza Nur Ana Zumrotun Nisak, Ana Zumrotun Andriyani, Santi Anis, Moh. Badiul Anna Nur Faidah Ariani, Nur Cahya Bintang Agustina Pratiwi Buang Budi Wahono, Buang Budi Budi Warsito Butar Butar, M. Ridho Calvin Calvin Chasanah, Muallimatul Choirunissa, Risza Cinantya, Celia Dalimunthe, Aidil Putra Danang Mahendra, Danang Dhonni, Muhammad Khusnud Dina Lusiana Setyowati Dwi Astuti Endang Lestari Hamidaturrohmah, Hamidaturrohmah Hanafi Hanafi Handayani, Tutiek Hanipah, Hanipah Harahap, Ana Pujianti Harahap, Muhammad Hafist Hartoyo, Nindiya Ika Nugraha Indah Puspitasari Indanah Indradewa, Rhian Joko Minardi, Joko Khusna, Nurya Kusasi, Kusasi Kusworo Adi Laila, Azzah Nor Maori, Nadia Annisa Margaretha, Sintikhe Novia Maulana Yuliati, Indah Mayasari, Seva Meimaharani, Rizkyasari Mohammad Khasan Muhammad Arifin Muhammad Purnomo Munaim, Siti Nabilla, Alifia Desya Nafis Str, Raihan Hadi Najid, Muhammad Reza Ahsanun Nasihah, Zahrotun Nasriyah Noor Cholifah Noor Hidayah Nugrahen, Sri Achadi Nur Aeni Widiastuti Nuradira, Afrida Hilda Olyvia Revalita Candraloka, Olyvia Revalita Pohan, Anisa Nurul Santi Pramandari, Virliana Dicky Pratama, Andrian Dico Pratiwi, Adelina Purnama, Edy Ayu Dewi Rahmadayanti, Nadya Rahmawanti, Junita Era Dwi Ramadani, Ramadani Ratih Nindyasari Robingatin Robingatin Rukayah Rukayah SA’DIYAH, MAHMUDATUS Sabilla, Alzena Dona Sabrina, Dinta Safitri, Anggun Rizkya saputro, heru Saputro, Yayan Adi Shodiq Eko Ariyanto Sisno Riyoko Sri Karyati Subhan Akbar, Agus Sudirwo Sudirwo Syifa, Nadiyatus Tamaulina Br Sembiring Tristanti, Ika Umi Fatonah Umroh, Sri Fatimah Wibowo, DS. Drajad Wigati, Atun Yulisetyaningrum Zulfa, Arina Zulfa, M. Choiru Zumrotun Nisak, Ana