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All Journal Jurnal Pendidikan Vokasi Jurnal Penelitian dan Evaluasi Pendidikan E-Journal Home Economic and Tourism Jurnal Pendidikan Teknologi dan Kejuruan JTEV (Jurnal Teknik Elektro dan Vokasional JOIV : International Journal on Informatics Visualization Jurnal Organisasi Dan Manajemen JURNAL PENDIDIKAN TAMBUSAI International Journal of Educational Dynamics (IJEDS) Jurnal Pengabdian Kepada Masyarakat MEMBANGUN NEGERI Ensiklopedia Education Review Altasia : Jurnal Pariwisata Indonesia Jurnal Pendidikan dan Keluarga Journal of Applied Engineering and Technological Science (JAETS) Tourism: Jurnal Travel, Hospitality, Culture, Destination, and MICE International Journal of Demos Jurnal Manajemen Pelayanan Hotel Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Manajemen Perhotelan dan Pariwisata Jurnal Inovasi Penelitian Jurnal Kajian Pariwisata dan Bisnis Perhotelan Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Global Research on Tourism Development and Advancement (GARUDA) JELAJAH: Journal of Tourism and Hospitality Brilliant International Journal of Management and Tourism (BIJMT) Home Journal : Hospitality and Gastronomy Research Journal Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Jurnal Pendidikan dan Perhotelan Jurnal Pariwisata Nusantara Gema Wisata Nawasena: Jurnal Ilmiah Pariwisata Journal of Business on Hospitality and Tourism Jurnal Sains Terapan Pariwisata Jurnal Manajemen Pariwisata dan Perhotelan Jurnal Transformasi Bisnis Digital JURNAL BUANA Journal of Multidimensional Management Jurnal Cendekia Ilmiah Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Brilliant International Journal of Management and Tourism
Ferdian, Feri
Universitas Negeri Padang
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THE INFLUENCE OF WORK ENVIRONMENT TOWARDS TURNOVER INTENTION OF EMPLOYEE OF 4 STAR HOTELS IN PADANG CITY Meirina, Ira; Ferdian, Feri; Pasaribu, Pasaribu; Suyuthie, Hijriyantomi
Journal of Business on Hospitality and Tourism Vol. 4 No. 2 (2018): JOURNAL OF BUSINESS ON HOSPITALITY AND TOURISM
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v4i2.120

Abstract

The purpose of this study was to analyze the influence of the work environment towards turnover intention of 4-star hotel employees in Padang City. This type of research is quantitative descriptive with a causal associative approach. The population in this study was 796 people consisting of all 4-star hotel employees in Padang City. The sample is 251 people using proportional random sampling technique. The data analysis technique used is simple linear regression analysis. The results of the study show that F counts with sig. 0,000 <0,05, then the work environment variable has a significant influence on employee turnover intention. Next, R Square is 0.309. This means that the work environment affects employee turnover intention by 30.9% and the rest is influenced by other factors such as salary, work stress, job satisfaction. Regression coefficient value if Y = a + bX = 17,713 + 0.744 X means that every increase of 1 unit of work environment will increase 0.744 employee turnover unit intention of 4-star hotel in Padang City.
Implications of English Communication Anxiety on Hospitality Management Students' Work Attitudes in the Hospitality Industry During Internship Programs Raysa Apriana Firdaus; Nabila Ufaira; Noliana Oktavia; Feri Ferdian
Brilliant International Journal Of Management And Tourism Vol. 3 No. 2 (2023): Brilliant International Journal Of Management And Tourism
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v3i2.1556

Abstract

Objectives - This study aims to analyze the effect of anxiety communicating in English on the work attitude of hospitality management students in the hospitality industry during the internship program. Methodology - A quantitative approach was used on 539 hotel management students who had carried out internships in the hotel industry based on a stratified random sampling technique. The sample size researchers took and managed to collect 76 respondents from hotel management students who had carried out internships in the hotel industry. Then the data were analyzed using Partial Least Square Structural Equation Modeling (PLS-SEM). Findings - The results of the study show that the influence of anxiety affects the work attitude of hospitality students while doing internships. Originality – The effect of anxiety in communicating using English makes findings to get various kinds of anxiety faced so that it becomes better learning when communication in English and reduces anxiety. The novelty in this study found that many students still had anxiety in communicating using English during their internships.
The Influence of Reservation Agent Service Quality on Guest Room Booking Decisions at Jumeirah Angel Vita Triana; Feri Ferdian
Journal of Multidimensional Management Vol. 2 No. 3 (2025): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v2i3.63

Abstract

This study investigates the influence of reservation agents’ service quality on guests’ booking decisions at Jumeirah Bali, a five-star luxury hotel facing increasing competition from online travel agencies (OTAs). Using a quantitative descriptive approach with a causal-associative design, data were collected from 100 respondents selected through purposive sampling, and analyzed using simple linear regression supported by validity, reliability, and classical assumption tests. The results reveal that service quality significantly affects booking decisions, with a regression coefficient of 0.618 and R² of 0.485, indicating that nearly half of the variance in guest decisions is explained by service quality. Politeness, professionalism, and product knowledge were identified as the strongest dimensions, while responsiveness and attentiveness, though satisfactory, require further improvement. These findings underscore the strategic role of reservation agents as the first service encounter that shapes guest perceptions, enhances direct booking performance, and strengthens long-term loyalty in a competitive hospitality market.
Akulturasi Budaya Pernikahan Etnis India Muslim dengan Etnis Minang di Kota Padang Aprianti, Viki; Ferdian, Feri; Efi, Agusti; Elida, Elida
Jurnal Pendidikan Tambusai Vol. 8 No. 3 (2024)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengetahui akulturasi budaya pernikahan etnis India dengan Minangkabau di Padang. Metode penelitian kualitatif. Data primer diperoleh masyarakat yang telah melaksanakan pernikahan antar budaya di Pasa Batipuah. Kemudian data sekunder diperoleh secara tidak langsung melalui dokumen. Teknik pengumpulan data berupa observasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan bahwa akulturasi antar etnis India dengan minangkabau di padang terjadi saat orang India datang melakukan perdagangan di padang sumatera barat dan menyebarkan agama Islam. Masyarakat India menggunakan sebagian unsur-unsur kebudayaan Minangkabau karena sudah lama menetap di Padang. Akulturasi tersebut dapat dilihat dalam prosesi pernikahan masyarakat India yang mengadopsi sebagian budaya Minangkabau. Ini menyebabkan terjadinya interaksi antar dua kebudayaan tersebut dalam kegiatan sehari-hari, bahkan sampai adat pernikahannya pun tidak lagi sama seperti aslinya adanya perpaduan budaya minangkabau yang dipakai pada pernikahan etnis India. Proses pernikahan etnis India Padang yaitu pertama proses lamaran, mempelai cowok mempelai cowok membawa hantaran ke rumah mempelai cewek dan pihak perempuan menyediakan gulo batu. Kedua babako minum susu. Ketiga memakai henna dua hari sebelum pernikahan. Keempat keluarga mempelai perempuan yang menjemput laki-laki. Kelima akad nikah dan resepsi, setelah akad selesai membaca asrakal, dilanjutkan dengan meminumkan susu dari orang tua mempelai dan keluarga membagikan cendana ke tamu laki-laki yang di usap di lehernya untuk rasa syukur kelancara pernikahan kemudian pelaksanaan resepsi pernikahan.
FROM INDUSTRY TO CAREER: ASSESSMENT OF INTERNSHIP EXPERIENCE ADVANTAGE FOR FUTURE CAREER READINESS IN THE HOTEL INDUSTRY Indriani Putri Salzabilla; Putri Astri Rangkuti; Tigor Halomoan Tambunan; Feri Ferdian
Jurnal Pendidikan dan Perhotelan (JPP) Vol. 3 No. 1 (2023): JURNAL PENDIDIKAN DAN PERHOTELAN
Publisher : Family Welfare Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jppv3i1.04

Abstract

This study aims to analyze the effect of internship experience on the career readiness in the hotel industry mediated by self efficacy. The methodology used to conduct this study is quantitative with a causal associative approach. The sample was chosen using a sort of stratified random sampling. Students of class 2019, 2020, and 2021 constituted the population. The total sample of this study was 106 who had participated in the first and second internships.The independent variables in this study are internship experience and self-efficacy and the dependent variable is future career readiness. The method used in this study was quantified using two data analysis techniques, i.e. descriptive statistical analysis techniques for identifying and describing data from respondents' answers to questionnaires and inferential statistical analysis techniques using SEM (structural equilibrium modeling) data analysis methods using the PLS (partial least square) approach. SmartPLS 3 application. The results showed that internship experience affected the students future career readiness and self efficacy in the hotel industry. Self efficacy affected the future career readiness and mediated its relationship with internship experience.
EXPLORING HOTEL EMPLOYEE WELLBEING : POSITIVE IMPACTS OF CAREER DEVELOPMENT AND WORK COMPENSATION Adzandri, Faraz; Saputra, Andri Satrio; Mendrofa, Agung Braja; Ferdian, Feri
Jurnal Pendidikan dan Perhotelan (JPP) Vol. 3 No. 1 (2023): JURNAL PENDIDIKAN DAN PERHOTELAN
Publisher : Family Welfare Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jppv3i1.05

Abstract

Hospitality is a rapidly growing sector in various countries around the world. In this industry, hotel employees play a very important role in providing quality service to guests. However, the hospitality industry is often faced with challenges in retaining employees, mainly due to job satisfaction issues. Employees who are dissatisfied with their jobs tend to leave the company and seek employment elsewhere. To overcome this problem, it is important to understand the factors that influence the hotel employee's wellbeing. The purpose of this study was to examine the influence of employee career development and work compensation on hotel employee wellbeing. The study used a quantitative with a causal associative approach. The data was obtained by distributing questionnaires to the 4 star hotel employees at Batam City, so that as many as 40 respondents. The data analysis technique used the Partial Least Square Structural Equation Modeling. Most of the respondents are aged from 26 to 30 years . with 67.5% of the respondents. The study’s findings indicate that career development is not particularly significant in relation to hotel employee wellbeing. However, this has a direct impact on raising motivation, work ethic, and organizational commitment, which in turn raises employee morale. Meanwhile, compensation for work has a significant positive impact on hotel staff members' ethical standards. These findings suggest that Hotels may achieve a greater level of operational excellence and keep up their competitiveness in the hospitality sector by focusing on the well-being of employees.
Pengaruh Public Design, Room Meeting Design Dan Ambience Condition Terhadap Guest Satisfaction Dalam Kegiatan Meeting Di Pangeran Beach Hotel Padang Febrina Vionicha Milanda; Feri Ferdian
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 2 No. 3 (2023): September : Jurnal Ekonomi, Manajemen Pariwisata Dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v2i3.2283

Abstract

This research began with the discovery of problems related to public design, meeting room design, ambience conditions and guest satisfaction. This research aims to analyze the influence of public design, room meeting design and ambience conditions on guest satisfaction in meeting activities at Pangeran Beach Hotel Padang. The population of this study was 300 respondents with a sampling technique using the purposive sampling method. The data collection technique was carried out using a questionnaire which had been tested for validity and reliability using a Likert scale. Hypothesis testing through multiple linear regression testing using SPSS version 25.00 shows that the variables X1, X2 and So hypotheses H1 to H4 are accepted. The public design variable is included in the good category using a master scale of 5 scales with an average value of 4.11. Meeting room design is included in the good category with an average value of 4.26, ambience condition is included in the good category with an average value of 4.26 and guest satisfaction is included in the very good category with an average value of 4.40. The R Square value obtained was 0.73, meaning that the influence of variables X1, X2 and X3 on Y was 73%, while 27% was influenced by other factors.
The effect of online learning quality on vocational students' learning achievement during the Covid-19 Pandemic Ferdian, Feri; Suyuthie, Hijriyantomi
Jurnal Pendidikan Vokasi Vol. 12 No. 2 (2022): June
Publisher : ADGVI & Graduate School of Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/jpv.v12i2.47570

Abstract

This study aimed to analyze the effect of online learning quality on vocational students' learning achievement during the Covid-19 pandemic. This type of research uses a quantitative approach with ex post facto research, which aims to analyze exogenous variables (online learning quality) with endogenous variables (vocational students' learning achievement during the Covid-19 pandemic). The population of this study was 198 vocational students in the hotel management program Universitas Negeri Padang who took the front office operations two courses in the semester of January-June 2021. The sampling technique used in this study is total sampling. The number of successfully collected respondents was 174 people (87,9%). The data analysis technique used is simple linear regression analysis. The results showed that: (1) Online learning quality during the Covid-19 pandemic is a sufficient category, (2) Vocational students' learning achievements during the Covid-19 Pandemic are also in a good category, and (3) There is a significant influence on the online learning quality variable on the vocational students' learning Achievement during the Covid-19 Pandemic. The magnitude of the online learning quality variable's influence on the vocational students' learning achievement during the Covid-19 Pandemic is 2.7%, while other factors determine 97.3%. This finding also provides a basis for other researchers to look at and have a wider scope, especially those related to student learning achievement. Vocational programs in universities must design an attractive learning process development program for students while still paying attention to the quality of the learning process. This form of practical implication will encourage students to be more motivated to study well so that their learning achievement can be obtained as expected.
MEWUJUDKAN ASEAN COMMUNITY BASED TOURISM DESA WISATA NYARAI MELALUI PELATIHAN BAHASA ASING DAN LAYANAN AKOMODASI Ferdian, Feri; Suyuthie, Hijriyantomi; Serly, Vanica; Abrian, Youmil; Wulansari, Nidia; Wirdawati, Ayu; Sidik, Fajar; Asri, Rahma Risa
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 5 No. 6 (2024): Vol. 5 No. 6 Tahun 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v5i6.37533

Abstract

Nyarai memiliki potensi besar untuk dikembangkan sebagai destinasi pariwisata berbasis komunitas (Community Based Tourism) di kawasan ASEAN. Namun, tantangan yang dihadapi adalah keterbatasan kemampuan masyarakat lokal dalam berkomunikasi dengan wisatawan asing dan penyediaan layanan akomodasi berstandarkan internasional. Penelitian ini memiliki tujuan untuk menganalisis peran pelatihan kemampuan bahasa asing dan pelatihan layanan akomodasi yang bersih dan nyaman dalam mewujudkan ASEAN Community Based Tourism di Desa Wisata Nyarai. Metode yang digunakan adalah pendekatan partisipatif melalui pelatihan yang melibatkan masyarakat lokal, pelaku usaha pariwisata, dan pihak pemerintah daerah. Hasil penelitian menunjukkan bahwa pelatihan bahasa asing meningkatkan kemampuan masyarakat dalam berinteraksi dengan wisatawan mancanegara, sementara pelatihan akomodasi bersih dan nyaman berkontribusi pada peningkatan kualitas layanan pariwisata. Penguatan kedua aspek ini secara simultan mendukung pencapaian pariwisata berkelanjutan di Desa Wisata Nyarai khususnya dalam mewujudkan Asean Community based Tourism, sehingga meningkatkan daya saingnya di tingkat ASEAN.
HOMESTAY AS A PILLAR OF COMMUNITY-BASED ECONOMY: A COMMUNITY EMPOWERMENT STUDY IN KANAGARIAN TABEK PANJANG Azwar, Hendri; Ferdian, Feri; Pasaribu, Pasaribu
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 6 No. 1 (2025): Volume 6 No. 1 Tahun 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v6i1.41380

Abstract

Nagari Tabek Panjang, located in Baso District, Agam Regency, is a village rich in tourism potential, encompassing natural, cultural, and artificial attractions. However, low tourist visitation remains a significant challenge. One contributing factor is the absence of derivative products from homestays that could serve as attractions to extend tourists' length of stay. Therefore, it is essential to develop homestays by utilizing local community houses and traditional houses near tourist attractions. This community service activity aims to facilitate the residents of Nagari Tabek Panjang in acquiring knowledge and skills to manage homestays and develop tourism packages. Consequently, it is expected that tourists will be encouraged to stay longer. Activities conducted include training on introducing homestays as part of Community-Based Tourism (CBT) and training on developing derivative homestay products. These outcomes are expected to support tourism development and enhance the local economy in Nagari Tabek Panjang.
Co-Authors Aditya Warman Adzandri, Faraz Afriana, Fitri Agusti Efi Amarta, Cut Niken Amel, Jullei Amira, Rafika Ananda, Elviona Rizky Andrika Aldi Angel Vita Triana Angraini, Ezi Anisa Febriani Putri Anni Faridah Aprianti, Viki Arif Adrian Arif Syafri Weldy Arifandi Ilham Asmar Yulastri Asri, Rahma Risa Ayu, Tasya Lindia Putri Azizah Azwar, Hendri Caniago, M. Kevin Dedek Kurniawan Dedek Kurniawan Dewi, Muharika Donna Selviana Dortina Hutabarat, Ruth Sama Edo Ronaldo Efnawati, Yulia Efrida Yanti Efrida Yanti Elfizon Elfizon Elfizon Elfizon elida elida Ernawati Ernawati Fadillah, Ilham Putra fadly fadly Fajar Sidik Fauzan Ihza Fauzi Alfiandri Febbi Ari Istiqomah Febrian Ananda Febrian Ananda Febrian Rafqi Febrian Rafqi Febrianti, Riri Febrina Vionicha Milanda Febrina Vionicha Milanda Fiandra, Yudha Firda Aulia Rahmi Firda Aulia Rahmi Firza Tullah Aufa Fitri Afriana Fran Serano Andres Ganefri . Gebi Tamara Manurung Geovanne Farell Haris Ramadhan Haris Ramadhan Hasnel, Haru Helma Pionistika Hijriyantomi Suyuthie ILHAM Indriani Putri Salzabilla Ira Meirina Ira Meirina Ira Meirina Chair Islami, Genzia Aurela Joya Ivan Kolivanof Jennyfer Jennyfer Jihan Aulia Fatin Kasmita Kasmita Kasmita Kasmita Luthfi Marsa Salsabil M Ikhwanul Fajri Markis, Nova Kurnia Julisri Mayasari, Eka Meirina, Ira Mendrofa, Agung Braja Meshy Mulyani Meshy Mulyani Muhammad Alfarisyi Muhammad Ariq Alfarroz Muhammad Daffa Valian Albar Muhammad Fadlan Fahrezi Mutiara Fitri Nabila Ufaira Nabilla Almira Lamis Nanda Wulandari Nidia Wulansari Nindy Eka Putri Noliana Oktavia Nur Fadillah Nur Hilal Nurizki, M. Ihsan pasaribu pasaribu pasaribu, pasaribu Pratama, Vischa Mansyera Putri Astri Rangkuti Rafika Amira Rahmi Fadilah Ravelby, Thesa Alif Raysa Apriana Firdaus Restianti, Risa Retnaningtyas Susanti Reza Amelia Rian Mulawarman Rian Mulawarman Riyan Hidayatullah, Riyan Rizki Amelia Sinensis Rizqi, Afdhal Roni Hermanto Roni Hermanto Rosalina, Linda Saharani Yarietsa Sahvira, Apries Marta Saladin, Khairani Saputra, Andri Satrio Saputra, Niko Saputra, Panji Serly, Vanica Seruni Dinitri Shadiqatil Aqwal Silfeni Silfeni Sirait, Meyling Stefani Stephanie Vivian Yuricha Stephanie Vivian Yuricha Suci Wulandari Surenda, Rian Suyuthie, Hijriyantomi Syatila Hilya Tasmara, Dinda Alysa Tigor Halomoan Tambunan Tito Setya Sugiarto Tusadiah, Halimah Vischa Mansyera Pratama Wanda Melisa Nurlita Warman, Yudi Waryono . Weldy, Arif Syafri Wira Tri Annisa Wirdawati, Ayu Wulandari, Citra Putri Wulandari, Nidia Wulansari, Nidia Yetti, Silvia Yorike Dwi Putri yosanti, febrisa Youmil Abrian Yudha Aditya Fiandra Yudha Fatmiruftian Syahril Yulfa, Arie Yuliana Yuliana Yuliana Yuliana Yunisha Eureka Yuspita Mardiana Yuzra, Sabrina Salsabila Zahari, Mohd Salehuddin Mohd Zikrah, Dina Zikri, Muhammad Afdhal Zulmi, Mila Zur, Rohana