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All Journal Katalogis Academica International Journal of Local Economic Governance Jurnal Ilmiah Administrasi Publik Journal of Public Administration and Government (JPAG) Jurnal Syntax Imperatif : Jurnal Ilmu Sosial dan Pendidikan Berajah Journal Jurnal ADMINISTRATOR Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Jurnal DIALEKTIKA : Jurnal Ilmu Sosial Pusaka : Journal of Tourism, Hospitality, Travel and Business Event PARADIGMA Journal of Management and Administration Provision Jurnal Ilmiah Research Student JURNAL ILMIAH PENELITIAN MAHASISWA JURNAL MULTIDISIPLIN ILMU AKADEMIK LAWPASS Journal of Publicness Studies
Intam Kurnia
Public Administration Program, Tadulako University, Indonesia
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Social Sciences Other

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Implementasi Kebijakan Perlindungan Anak Korban Kekerasan Di Kabupaten Parigi Moutong Lahaku, Jesika Olivia; Kurnia, Intam; Ferianto, Fiki
JPS: Journal of Publicness Studies Vol 2 No 04 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Implementation of the policy of protection children victims of violence is still experiencing obstacles such as the limitations of the resources in this case the source of the budget and labor, then there is still a lack of understanding of the community in the importance of child protection From acts of violence, making the implementation of the policy of protection children not running optimally. This study aims to determine the obstacles that occur in the implementation of the policy of protection of women and children victims of violence in Parigi Moutong Regency. This study uses the theory of the implementation of van meter and van horn policies, namely there are 6 indicators of policy standards and objectives, resources, characteristics of implementing organizations, communication between related organizations, attitudes of implementers, social, economic and political environment. The results of this study indicate that the implementation of the policy of protection  children victims of violence in Parigi Moutong Regency is not optimal due to the limitations of resources, and social and economic environmental factors are also the biggest challenges inimplementation of this policy.
Kualitas Pelayanan Pengaduan Kasus Kekerasan Anak Di Dinas Pemberdayaan Perempuan dan Perlindungan Anak Kota Palu Pratama, Putra; Intan, Intan; Manda, Manda; Amalia, Rezki; Diva, Diva; Mustainah, Mustainah; Kurnia, Intam; Haryono, Dandan
Jurnal ADMINISTRATOR Vol. 7 No. 2 (2025)
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Pembangunan Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55100/administrator.v7i2.112

Abstract

This study aims to analyze the quality of complaint services for child abuse cases at the Office of Women’s Empowerment and Child Protection (DP3A) of Palu City in supporting child protection efforts. The study focuses on five dimensions of service quality: responsiveness, assurance, tangibles, empathy, and reliability. This research employs a descriptive qualitative approach. Data collection techniques include in-depth interviews, observations, and documentation. The informants in this study consisted of the Head of the Child Abuse Division, service staff, and data operators, who are directly involved in the process of receiving and handling complaints. Data analysis was conducted through data condensation, data display, and conclusion drawing. The findings reveal that the dimensions of responsiveness, assurance, tangibles, and empathy have been implemented quite effectively. Officers are able to provide initial responses, explain service procedures, and demonstrate concern for complainants and victims. Facilities such as service rooms and counseling rooms are available, although improvements in comfort are still needed. However, reliability has not been optimal due to delays in case follow-up, inconsistent progress information, and cross-sector coordination barriers, which reduce public trust. The study concludes that the quality of complaint services for child abuse cases at DP3A Palu City is not yet optimal.
Co-Authors 2018, Agus Abu Tjaya Adji, Vita Adonia Adriansa, Muhammad Wandi Akbar Akbar Al Munawwara Alamsyah, Andri Amalia, Miftah Amalia, Rezki Anang Ma’ruf Anasa, Tiansi Andi Asri Cahyani Andi Belgratia Bubun Bandaso Anesyana, Dewi parwati Anggraeni, Intan Kusuma Apriani, Sitti Hardiyanti Ardianti, Meri Asran, Asran Aulia Farida Aura, Audietya Chantieka Bakri, Nuraini Borman, Mohammad Riski Christin, Vernanda Dandan Haryono Desy Desy, Desy Devina, Adhe Dg. Masiga, Muhammad Anshar Diva, Diva Dwitama, Rezdha Dyo Moh Sabda Fani Fani Farista, Gita Fatahillah, Raihan Fathur Rahman Fiki Ferianto Fikra Fikra Fildayana, Fildayana Fransiska, Aprilia Friscia Novianti Setiawan Hardianti, Dina Harmain, Moh. Fadli Sumarwanto hartawan Hasbullah Hasbullah Hasbullah Hasbullah Hasbullah Hermiati, Hermiati hidayatullah, feby kalsum Hj Mustainah I Wayan Indrawan Ikram, Dzul Jalali Indah Amalia Intan Intan Intan Kumbayoni, Ni Gusti Putu Irwan Waris Jery Devano Juniani, Hanifa Kurniawan, Rendy Kusuma, Elvina Zerlinda Lahaku, Jesika Olivia Lidia Olivia Balanda Lufira, Lufira M. Nur Alamsyah, M. Nur Manda, Manda Mandarlangi, Megawati A. Mangasing, Nasir Mardhatilla, Zakia Mastang, Mastang Matimpas, Daniel Charis Maulidina, Cantika Mayusa, Askar Meinar Meinar Moh. Efendi, Moh. Moh. Royfandi Mohamad Cahyadi Mohammad Arief Bachtiar Mohammad Irfan Mufti MUHAMMAD AGIL Muhammad Arief Muhammad Irfan Muhammad Khairil Mustaina N Mustainah Mustainah Mappatoba Nabilla, Desyha Nasrullah Nasrullah Novitasari Novitasari Nuraisyah Nuraisyah Nuraisyah Nurhayati Nurhayati Pasindringi, Andi Pratiwi, Komang Senja Putra Pratama Putri, Azmi Mardia Rachmad Rachmad Rafli, Moh Rahma, Deslya Wati Rahmawati Halim Riskiyani, Riskiyani Riyanti, Rivani Arva Royna, Nanda Aprilia Ruliyanti Safana, Nabila Safitri, Aura Ramadhani Salingkat, Syarif Salingkat, Syarif Permana Santrillah, Amelia Seniwati Seniwati, Seniwati Septiara, Siti Anadya Sinta Maryam, Sinta Siti Nur Aziza Siti Nurfadila Slamet Riadi Steven Sukarno, Moh. Suci Handayani, Suci Susiyanti, Susiyanti Syahruddin Hattab Syaputra, Agung T Pae, Novining Tala’a, Nadia I Toneke, Meyriska Chatrine Veronika, Indah Wiwinarsih, Wiwinarsih Wulandari Wulandari Yorensia Resti Yulianti Pakiding Yulizar Pramudika Tawil Zulvina