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Jurnal Rancang Bangun Sistem Informasi Reseller Dengan Pendekatan Customer Relationship Management Berbasis Web Ruri Mutiara Ayuni; Nugraha, Nugraha; Anggun Fergina
Computer Science and Information Technology Vol 6 No 2 (2025): Jurnal Computer Science and Information Technology (CoSciTech)
Publisher : Universitas Muhammadiyah Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37859/coscitech.v6i2.9621

Abstract

This study aims to design and implement a web-based reseller information system at Mutiara Cell with a Customer Relationship Management (CRM) approach to answer the needs of digital transformation in improving operational efficiency and managing business relationships. Mutiara Cell is a company that distributes electric credit and digital products that involves many reseller partners, but still faces obstacles in recording transactions, managing data, and reporting finances that are done manually. The system developed is designed to facilitate administrators and resellers in ordering products, uploading proof of payment, managing bills, and reporting sales digitally and in an integrated manner. The development uses a waterfall model with stages of needs analysis, design, implementation, and testing, and uses PHP Native as a programming language and Black Box Testing to ensure system functionality. The results show an increase in operational efficiency, data access speed, and accuracy in transaction management. In addition, the user-friendly interface supports convenience in accessing services, and the CRM approach has been proven to strengthen business relations and increase partner loyalty. This system is considered feasible to use and is a long-term digital solution in supporting operational activities and managing relationships with resellers more professionally.
IMPLEMENTASI SISTEM MONITORING JARINGAN INTERNAL MENGGUNAKAN UPTIME KUMA YANG TERINTEGRASI DENGAN BOT TELEGRAM DI PT BENTANG JOHAR AWAL Nugraha, Nugraha; Saffira, Allya
MAJU : Indonesian Journal of Community Empowerment Vol. 2 No. 4 (2025): MAJU : Indonesian Journal of Community Empowerment, Juli 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/maju.v2i4.1495

Abstract

Network stability is a crucial aspect in supporting the smooth operation of a company. However, many companies still do not have a network monitoring system that can provide automatic notifications when disruptions occur. This community service activity aims to assist partners in implementing an internal network monitoring system based on Uptime Kuma, integrated with a Telegram Bot, to enhance responsiveness to service disruptions. The method used is a participatory applicative approach, with stages of partner needs identification, system monitoring implementation, and system testing. Through the Uptime Kuma dashboard, the network devices to be monitored are manually added by the user. The devices are configured using a ping-based monitoring method, with a check interval of 60 seconds. The test results show that the system is able to detect changes in device status in real-time and send automatic notifications to Telegram without delay. All trials, whether when the device is down or up, were detected consistently and accurately. Thus, the implementation of this system has proven to be effective and efficient in improving the reliability of monitoring the company's IT infrastructure.
The Mediating Role of Risk Perception in the Relationship between Risk Propensity and Investment Decisions among Millennials in Indonesia Solihat, Asri; Nugraha, Nugraha; Disman, Disman; Waspada, Ikaputera
MIX: JURNAL ILMIAH MANAJEMEN Vol 15, No 3 (2025): MIX : Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2025.v15i3.004

Abstract

Objectives: This study aims to explore the relationship between risk propensity, risk perception, and investment decisions among millennials in West Java, Indonesia. The study particularly examines how risk perception mediates the relationship between risk propensity and investment choices.Methodology: A purposive sampling method was used, with 500 respondents from the millennial generation, aged 24-39 years, who have at least one year of experience in investments. The data was collected via online surveys and analyzed using correlation and mediation analysis with Process v.34 by Andrew F. Hayes.Findings: The results demonstrate that risk propensity has a direct positive effect on investment decisions. Additionally, risk perception significantly mediates the relationship between risk propensity and investment decisions. Millennials with higher risk propensity tend to make more risk-taking investment decisions, but the level of their risk perception influences the final decision-making process.Conclusion: This research contributes to a deeper understanding of how risk behaviors, particularly risk propensity and perception, shape investment decisions among millennials. It provides valuable insights for investors and practitioners in the field of digital investment, suggesting that fostering better risk perception could lead to more informed investment decisions.
Pengaruh Jumlah Kunjungan Wisatawan Terhadap Pajak Hiburan, Pajak Hotel, Pajak Restoran dan Pendapatan Asli Daerah Kota Bandung Tahun 2005-2012 Nugraha, Nugraha; Purnamasari, Rita
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 17, No 2 (2014)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v17i2.231

Abstract

This study intended to analyze and provide empirical evidence about the influence of one of the factors that can affect the reception area of the tourism sector which is the number of tourist arrivals to the Entertainment Tax, Taxes,Tax and Revenue Regional Restaurant. Sources of data used in this study are the financial statements of Bandung in the period 2005-2012 were obtained from the Department of Tax and tourist traffic data obtained from the Department of Culture and Tourism of the city of Bandung. The design of this study used descriptive and explanatory nature of the causality method to determine the influence. By using the product moment correlation analysis. The results showed that the number of travelers is positive and it has significant effect to the Entertainment Tax of 63.8%, amounting to 64.6% hotel tax, restaurant tax of 80.4%, and revenue regional (PAD) of 52.9%. Government of Bandung city is required to continue to explore and manage the tourism potential held in an effort to increase tourist arrivals. Because the tourism industry is one sector that is reliable for the reception area
Analisis Potensi Pajak Penerangan Jalan (PPJ) Di Kota Bandung Tahun 2007 – 2011 Nugraha, Nugraha; Surochman, Arief
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 18, No 2 (2015)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v18i2.213

Abstract

Permasalahan penelitiaan ini adalah belum optimalnya pemungutan Pajak Penerangan Jalan di Kota Bandung, yang dindikasikan adanya penetapan target pajak jauh di bawah potensi pajak yang ada. Penelitian dilakukan dengan dua tahap, pertama, menganalisis potensi dari penerimaan Pajak Penerangan Jalan (PPJ) yang didasarkan pada data konsumen pelanggan listrik dari PT. PLN (Perusahaan Listrik Negara), selama tahun 20072011. Kedua, dengan menganalisis kontribusi dari penerimaan Pajak Penerangan Jalan terhadap penerimaan daerah - PAD dan Penerimaan Pajak Daerah- di Kota Bandung. Model analisis yang digunakan yaitu analisis perhitungan potensi penerimaan yang didasarkan pada basis pajak dan tarif pajak dari Pajak Penerangan Jalan. Sementara perhitungan kontribusinya didasarkan pada realisasi penerimaan dan potensi penerimaan Pajak Penerangan Jalan dibandingkan dengan penerimaan daerah - PAD dan Penerimaan Pajak Daerah. Untuk itu data yang digunakan dalam penelitian ini adalah data keuangan yang diperoleh dari Pemerintah Kota Bandung, dan data konsumen pelanggan listrik dari PT. PLN Area Pelayanan dan Jaringan (PT. PLN APJ) Kota Bandung. Dengan mengacu kepada hasil perhitungan potensi dan kontribusi Pajak Penerangan Jalan, menunjukan bahwa pemungutan Pajak Penerangan Jalan di Kota Bandung belum tercapai secara optimal. Artinya masih ada kehilangan potensi Pajak Penerangan Jalan yang belum terpungut oleh kota Bandung, dan jumlahnya cukup besar. Untuk itu ada baiknya Pemerintah Kota Bandung melakukan penetapan target Pajak Penerangan Jalan yang lebih mendekati potensi Pajak Penerangan Jalan yang sesungguhnya.
Pengaruh Dana Perimbangan dan Kemandirian Keuangan Daerah terhadap Kesejahteraan Masyarakat pada Kabupaten dan Kota di Jawa Barat Tahun 2011 – 2014 Nugraha, Nugraha; Amelia, Tia
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 20, No 1 (2017)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v20i1.122

Abstract

The purpose of this study is to determine the effect of intergovernmental transfers fund and the region's autonomy in financing public welfare at local government (municipal and districts) in West Java. This research employs survey with verification approach, and documentation as data collection techniques. Financial data is taken from the report of the budget realization published by the Directorate General of Fiscal Balance (DJPK), the Ministry of Finance of the Republic of Indonesia. The the data of public welfare is taken from the report of human development index (HDI) published by the central agency statistics (BPS) in 2011-2014. The results show that increasing the amount of intergovernmental transfers fund and the level of the region's autonomy in finance have impacts in improving the HDI as a measurement of public welfare
Pengaruh Kompetensi Pegawai dan Komitmen Organisasi Terhadap Kualitas Laporan Keuangan Satuan Kerja Perangkat Daerah (SKPD) Di Kota Bandung Nugraha, Nugraha; Triantoro, Arvian; Kurnia, Ika Famela
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 17, No 2 (2014)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v17i2.227

Abstract

The purpose of this study was to determine the effect of employee competence to quality financial statements, the effect of organizational commitment to quality financial reporting and jointly determine the effect of employee competency and organizational commitment to quality financial reporting unit (SKPD) in Bandung. The method used is the multiple correlations, analysis of a total of 39 units of work units on education entities. Respondents of this study are part of the staff at each entity and the financial inspectorate Bandung. Based on the analysis that had been done, that there is a positive effect between employee competencies against the quality of financial reporting by 41.8%. There is effect between organizational commitments to quality financial reporting by 37.6% and together the competence of employees and organizational commitment affect the quality of financial reporting unit (SKPD) in Bandung by 25.9% and its residual influenced by other factors.
PENGARUH PENERAPAN PROTOKOL PENCEGAHAN COVID-19 PADA PELAKSANAAN KONSTRUKSI PROYEK STRATEGIS NASIONAL Nugraha, Nugraha; Yuwono, Bambang Endro
INDONESIAN JOURNAL OF CONSTRUCTION ENGINEERING AND SUSTAINABLE DEVELOPMENT (CESD) Vol 5 No 1 (2022): INDONESIAN JOURNAL OF CONSTRUCTION ENGINEERING AND SUSTAINABLE DEVELOPMENT (CESD)
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/cesd.v5i1.13935

Abstract

The Covid-19 pandemic has had a significant impact on various sectors, one of which is the construction sector. Implementation elements in this sector include materials, labor, delivery or transportation processes, time and mobility that are directly related to the Covid-19 outbreak, so that it can create uncertainty, while infrastructure development is the government's focus. In an effort to overcome the impact of the pandemic in the construction sector. This study aims to learn the implementation of the Covid-19 prevention protocol in the implementation of the National Strategic Project in Margatiga Dam Project work and to determine the significance of the effect of the implementation of the Covid-19 protocol on project management in the aspects of cost, quality, time, health and safety construction. Analysis of the problem was carried out by collecting data and conducting a questionnaire related to the implementation of the Covid-19 prevention protocol at the Margatiga Dam. The data that has been collected is then analyzed or data validation is carried out using the validity test and reliability test methods. The results showed that the Covid-19 Prevention Protocol Implementation has no effect on the Work Execution Time, and the Implementation of the Covid-19 Prevention Protocol has no effect on the Cost of Work Implementation. In addition, the Implementation of the Covid-19 Prevention Protocol has an effect on Safety and Health
Determinasi Faktor-Faktor Mempengaruhi Keputusan Investasi Investor Pemula Dengan Dimoderasi Risk Tolerance Dasril, Yuki Dwi Darma; Nugraha, Nugraha; Purnamasari, Imas
Jurnal Akuntansi Bisnis Pelita Bangsa Vol. 8 No. 02 (2023): AKUBIS - Desember 2023
Publisher : LPPM Universitas Pelita Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37366/akubis.v8i02.852

Abstract

Tidak sedikit investor menemukan menemukan kegagalan dalam berinvestasi, apalagi investor pemula. Permasalahan ini kemungkinan bermula dari pengambilan keputusan investasi yang dilakukan oleh investor serta peran faktor pemicu yang dominan yang menyebabkan investor membuat keputusan berdasarkan tindakan yang tidak rasional. Tujuan penelitian ini dilakukan adalah mencari pemicu terjadinya kekeliruan Pengambilan Keputusan Investasi, menjelaskan dan menganalisis apakah Bias Emosional dan Overconvidance memiliki peran penting dalam proses pengambilan keputusan investasi. Selain itu, penelitian ini juga bertujuan untuk mengetahui peran Risk Tolerance dalam memediasi hubungan Bias Emosional dan Overconvidance terhadap Keputusan Investasi. Objek penelitian adalah Investor Pemula yang sampelnya adalah mahasiswa Universitas Pelita Bangsa dengan menggunakan Purposive Sampling, menggunakan analisis data Structural Equation Model (SEM) menggunakan Smart-PLS. kesimpulan yang bisa diambil adalah, Bias Emosional tidak berpengaruh kepada Keputusan Investasi, sedangkan Overconfidance berpengaruh kepada Keputusan Investasi. Kemudian bias Emosional dan Overconvidance berpengaruh kepada Risk Tolerance, dan Risk Tolerance berpengaruh kepada Keputusan Investasi. Terakhir, Risk Tolerance berperan memediasi hubungan antara Bias Emosional dengan Keputusan Investasi maupun hubungan Overconvidance dengan Keputusan Investasi.
Kajian hipersemiotika terhadap Rozy sebagai virtual influencer Instagram Nugraha, Nugraha; Saidi, Acep Iwan
Serat Rupa: Journal of Design Vol 6 No 2 (2022): SRJD - JULI
Publisher : Faculty of Humanities and Creative Industries, Maranatha Christian University (formerly Faculty of Fine Arts and Design)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/srjd.v6i2.4767

Abstract

This study examines Rozy, the first virtual influencer in South Korea produced by Sidus Studio X. Rozy has @rozy.gram as her Instagram social media account which was created on August 19th, 2020. This 22 years old woman is a virtual human representation on Instagram account. Within three months of the account had been released, she had 13,000 followers. Until now, the number has grown to more than 126,000 followers. It makes some advertisings use Rozy as the virtual influencer carries out the role as a marketing strategy. Rozy's Instagram content features four themes, such as fashion, traveling, environment, and daily activities. This study aims to explore the hypersemiotic hierarchy of Rozy's on @rozy.gram account. This study uses a hypersemiotic approach to understand meaning outside of reality. The researchers use descriptive qualitative method to examine the meaning of the signs system. In Rozy's world as a virtual influencer, there are engineering of realities that transcend boundaries by using information and communication technologies. Rozy lives in a reality that are detached from the truth of reality. Through hypersemiotic analysis, it shows that the virtual influencer Rozy is able to trick the human mind and blur the boundaries of reality between real and fake, natural and artificial, and real and unreal. The audiences of Instagram need to be rational, skeptical, and critical in responding to virtual influencers.
Co-Authors A.M., M. Dzikron Aaf Saefurrohman, Aaf Abdul Rozak Acep Iwan Saidi adang badru jaman,anggun fergina, adang badru jaman,anggun fergina Adhistian, Patria Adilah, Siti Adriani, Gabriella Haldis Agung, Rendi Marta Agustini, Kamelia Ahiase, Godwin Ahmad Fuad Alam, Muhammad Nur Alamsyah, Indra Fajar Alamsyah, Zaenal Alghifari, Erik Amanda Putri Nahumury Amelia, Tia Amelia, Tia Amir Machmud, Amir Ampomah, Philipina Andriana, Denny Antony, Rian Apriadi, Tedi Arnu, Anggi Pasca Arrazaq, Naufal Raffi Arvian Triantoro Astuti, Anita Dewi Astuti, Hesti Kusuma Aulia Nazala Ramadhani, Aulia Nazala Awudu, Shaibu Baihaqqy, Mochammad Rizaldy Insan Bakhri, Syaeful Bambang Endro Yuwono Budi Purnomo Chairul Furqon, Chairul Chaznin R.M, Chaznin Chochole, Tomas Cintya, Hedi Amelia Bella Dabi, Rowland Dabi, Rowland Seyram Koku Dangi, Dangi Dasril, Yuki Dwi Darma Dewantari, Nuryunita Dewi Shofi M., Dewi Dewi, Friesty Paramitha Dian Kurnianingrum, Dian Didik Nurhadi Diki Wahyu Nugraha Disman, Disman Edem Lekettey Edwin Widia Eeng Ahman, Eeng Effendi, Marwan Elsa, Yulandri Endang Supardi, Endang Euis Bandawaty Fauzianty, Sany Noor Fibiona, Indra Go, Faith Zefanya Farrel Gusni, Gusni Hadi, Faizal Susilo Handoyo, Agus F Handoyo Hardiana, Dian Hardjadi, Dikdik Hari Mulyadi, Hari Hartono, Pierdijono Harun, Muhammad Fiqri Hasbi, Imanudin Heny Hendrayati Herdiana, Wyna Herilna Herlina, Herilna Heryana, Toni Hidayat Arif Nur, Muhaimin Hilda Syaidatul Ulfah, Hilda Syaidatul Ida Ayu Putu Sri Widnyani Ikaputera Waspada, Ikaputera Ikhsan, Sugiyanto Imas Purnamasari Ina Ratnasari, Ina Insany, Gina Purnama Iqbal Lhutfi Irawan, Rini Larasati Irvan, Bagus Iskandar, Alyanissa Putri Ismail, Hariadi Jahidah, Nurul Siti Janah Sojanah, Janah Jayawarsa, A.A. Ketut JB. Yurahman, JB. Yurahman Jefri Khairunnas, Jefri Juliana Juliana Kartikaningsih, Dewi Kastanya, Grace Khay, Khay Kpodo, Percy Chris Krishna Yuliawati, Ayu Kumara, Gatot Kunta Kurnia, Ika Famela Kurniawan, Fakhry Hafiyyan KUSNANTO, DANANG Lekettey, Edem Leni Yuliyanti, Leni Lestari, Siska Nurazizah Luckyardi, Senny Luqman, Citra Aisyah Lusiana Sani Parwati M. Arief Ramdhany Mac-Moqu, Francis Kortey Marbun, Tonggo Mardiani, Rika Maulana, Mahbub Afini Maya Sari Mayasari Mayasari, Mayasari Medidjati, R Adam Medidjati, R. Adam Meta Arief, Meta Mr. Dodi Muhamat, Amirul Afif Muhammad Afif Muhammad, Rizky Alifio Mulyana, Dendi Munir Nur Komarudin Mustikasari, Hany Naiya, Naiya Nasrudin Nasrullah, Baso Nasution, Toni Natanael, Matthew Lucky Navik Istikomah Netti Siska Nurhayati Ningrum, Azizah Puspa Nkansah, Obed Kwabina Opoku Nugroho, Felix Dian Nur Apandi, R Nelly Nurdiani, Mia Silmi Nurtanti, Azizah Nuryuana Dwi Wulandari Pambudi, Wahyu Pasha, Riska Ayu Permatasari, Zulia Nur Pinayani, Ani Pranata, Rengga Madya Pratama, Rafindra Hyoga Pratiwi, Irma Dwi Prawatiningsih, Desty Priyo Wibowo, Priyo Purnomo, Budi S Putri, Medhita Gunawan Qiswatun Mukhoyyaroh Rahim, Sarah Aulia Rahman, Zaidan Al Rasto, Rasto Reza, Caisya Ibni Aulia Putri Rezi Fandiyansyah, Muh Rina Maria Hendriyani Rita Purnamasari Ruri Mutiara Ayuni Ryan Maulana Saffira, Allya Satria, Rita Siman, Siman Simatupang, Frido Sarita Sinderela, Moriska Singgih, Ivan Kristianto Situngkir, Tiar Lina Solihat, Asri solikin, ikin Subaryana Subaryana, Subaryana Sugiharti, Harpa Sugiharto, Nur Aziz Sugiyanto - Supiyadi, Dedi Supriatna, Yayat Supriyono Supriyono Surochman, Arief Sutanto, Dharma Adhi Sutardiyanta, Ihwan Sutisna, Ade Jaya Syafi, Muhammad Abiyu Syaharuddin Rasyid Syaifullah Syaifullah Tania, Adelia Septiani Restanti Tia Yuliawati Tiffany, Florentina Titik Respati Tjandra, Dewi Anggraini Tri Sagirani Ugli, Jalilov Mehroj Erkin Ujang Suherman, Ujang Suherman Umar Faruk Umarova, Zulayho Vanessa Gaffar Vigim, Jaqolina Anggraeni Vinda Maharani Patricia Viviany, Viviany Warawiati, Nuni Ayu Wardana, Oka Wardana, Roihan Kusuma Widiarto, Tasya Evrillia Wijaya, Claudia Zefanya Yanti Sri Rejeki Yasir Maulana Yayat Supriyatna Yogaswara, Andrey Satwika Yusup Junaedi Zahro, Siti