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Pengaruh Kepemimpinan Melayani Dan Organisasi Pembelajar Melalui Kompetensi terhadap Kinerja Karyawan Pada Perusahaan Pelayaran Jakarta Handini Salsabila; Edhie Budi Setiawan; Basri Fahriza; Nursery Alfaridi; Prasadja Ricardianto
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 2 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (November-Desember 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i2.6676

Abstract

XYZ Shipping Company is engaged in the shipping line industry and is responsible for managing vessel scheduling with several shipping agents and internal departments in sea transportation operations. Some employees perceive that the lack of servant leadership practices has an impact on employee performance, thereby requiring further study to assess its influence. This research aims to analyze the effect of servant leadership and learning organization on employee performance through competence as a mediating variable at XYZ Shipping Company in Jakarta. This study uses a quantitative approach with 120 employee respondents. Data were analyzed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method. The results show that servant leadership and learning organization have a significant effect, both directly and indirectly through competence, on employee performance. These findings emphasize the importance of implementing servant leadership to strengthen competence and develop a learning organization culture that contributes to improving employee performance in the maritime transportation sector.
Market Orientation in Optimizing Supply Chain Strategy to Improve the Performance of Manufacturing Companies Purba, Okin Ringan; Abdurachman, Edi; Setiawan, Edhie Budi; Nofrisel, Nofrisel
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol. 12 No. 3 (2025): November
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v12i3.1768

Abstract

This study aims to examine the impact of supply chain strategy on the performance of manufacturing companies, incorporating competitive advantage and market orientation as mediating variables. In the increasingly competitive global market, manufacturing companies face significant challenges in maintaining and improving their performance. One of the key factors influencing a company's success is an effective supply chain strategy. However, the interaction among supply chain strategy and other factors such as competitive advantage and market orientation in enhancing company performance remains underexplored. The research was conducted in the Province of DKI Jakarta, where data was collected from 323 employees of manufacturing companies through a questionnaire with 33 Likert-scale indicators (1-5). The data was analyzed using PLS-SEM software to test eight hypotheses. The results indicate that supply chain strategy has a positive and significant impact on company performance. Competitive advantage and market orientation are proven to be strong mediators, reinforcing the impact of supply chain strategy on company performance. These findings suggest that an effective supply chain strategy not only enhances operational efficiency but also strengthens the company's competitive position and responsiveness to the market. The implications of this study emphasize the importance of manufacturing company management focusing not only on supply chain efficiency but also on the development of market orientation and competitive advantage. This can provide strategic guidance for companies in enhancing their competitiveness and performance in an increasingly competitive market.
Supply Chain Strategy and Human Resource Competency: The Foundation of Manufacturing Company's Excellent Performance Okin Ringan Purba; Edi Abdurachman; Edhie Budi Setiawan; Nofrisel Nofrisel
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 4 (2024): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i4.2593

Abstract

In Indonesia, the development of the manufacturing industry is considered rapid due to the swift logistics process from producers to consumers. This is related to how and when a product is delivered, making it equally important as the product itself. The progress of the manufacturing industry in Indonesia is also influenced by the advancement of technology, which continuously improves and evolves the Supply Chain process. This research is conducted with the aim of analyzing Supply Chain strategies and human resource competencies as antecedents to the competitive advantage of manufacturing companies. The research was conducted using a quantitative method approach and involved 4 variable constructs consisting of Supply Chain Strategy, Human Resource Competencies, Competitive Advantage, and Company Performance. These five variable constructs are measured with 42 valid and reliable measurable indicators using a questionnaire and a Likert scale of 1-5. The questionnaire was distributed to manufacturing company managers in the DKI Jakarta Province from November to December 2023, using stratified sampling techniques with a total sample of 323 respondents. The data was processed using SEMPLS software. The results of 7 hypothesis tests depict that there is a positive and significant influence of Supply Chain Strategy on company performance; Supply Chain Strategy, Human Resource Competencies, and Competitive Advantage, as well as Human Resource Competencies on Competitive Advantage; Supply Chain Strategy, Supply Chain Strategy, and Human Resource Competencies significantly influence company performance through Competitive Advantage. It is concluded that both directly and indirectly there is a significant influence of Supply Chain strategy and human resource competencies as antecedents to the competitive advantage of manufacturing companies.
Increasing Repurchase Intention Through Timeliness Delivery and Service Quality Mediated by E-Commerce Customer Satisfaction in Indonesia Edhie Budi Setiawan; Harry Purwoko; Hilya Fisar Nazwany; Asnia Harun
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 6 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Juli - Agustus 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i6.8541

Abstract

In the marketplace category e-commerce sites that have the highest number of visitors in Indonesia are Shopee, Tokopedia, Lazada, Blibli, and Bukalapak. The number of Blibli visitors looks lower compared to other E-Commerce, but still increases in 2023. The purpose of this study is to increase repurchase intention through timeliness delivery and service quality mediated by e-commerce customer satisfaction in Indonesia. This study involved 170 respondents who were Blibli e-commerce users, with samples taken using purposive sampling techniques. The method applied in this study is quantitative, with data processing using SEM-PLS software. The results of this study indicate that Timeliness delivery has a significant effect on customer satisfaction. Timeliness delivery does not have a significant effect on repurchase intention. Service quality has a significant effect on customer satisfaction and repurchase intention. Customer satisfaction has a significant effect on repurchase intention.
The Impact of Shipmaster Leadership Style and Ship Logistics Management on Ship Crews Performance: Implications For Tanker Ship Operational Performance Suharto Abdul Majid; Endri Endri; Maman Zakaria; Edhie Budi Setiawan; Karnawi Kamar; Yosi Pahala
Jurnal Aplikasi Bisnis dan Manajemen Vol. 10 No. 1 (2024): JABM, Vol. 10 No. 1, January 2024
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.10.1.186

Abstract

The research aims to identify the influence of the shipmaster leadership style and logistics management on the operational performance of tanker ships, which is mediated by the performance of the Ship's Crew. The research used a sample of 30 tanker and ship crew members at the Indonesian national shipping company PT. Waruna Nusa Sentana. The data analysis method applies a path analysis model to test direct and indirect effects. The research results show that leadership style, logistics management, and crew performance partially influence Ship operational performance. Leadership style and logistics management are also proven to influence crew performance directly. The captain's leadership style and logistics management indirectly affect the Ship's operational performance through the performance of the Ship's Crew. Overall, the operating performance of tankers at the shipping company PT. Waruna Nusa Sentana is influenced by the captain's leadership style, ship logistics management, and crew performance, both directly and indirectly. Keywords: shipmaster leadership style, ship logistics management, ship crews performance, tanker ship operational performance
Pengaruh Kepemimpinan Melayani Dan Organisasi Pembelajar Melalui Kompetensi terhadap Kinerja Karyawan Pada Perusahaan Pelayaran Jakarta Handini Salsabila; Edhie Budi Setiawan; Basri Fahriza; Nursery Alfaridi; Prasadja Ricardianto
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 2 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (November-Desember 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i2.6676

Abstract

XYZ Shipping Company is engaged in the shipping line industry and is responsible for managing vessel scheduling with several shipping agents and internal departments in sea transportation operations. Some employees perceive that the lack of servant leadership practices has an impact on employee performance, thereby requiring further study to assess its influence. This research aims to analyze the effect of servant leadership and learning organization on employee performance through competence as a mediating variable at XYZ Shipping Company in Jakarta. This study uses a quantitative approach with 120 employee respondents. Data were analyzed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method. The results show that servant leadership and learning organization have a significant effect, both directly and indirectly through competence, on employee performance. These findings emphasize the importance of implementing servant leadership to strengthen competence and develop a learning organization culture that contributes to improving employee performance in the maritime transportation sector.
Pengaruh Kinerja Layanan dan Kualitas Informasi Sistem Inaportnet terhadap Kepuasan Pengguna Jasa Kepelabuhanan Melalui Kepercayaan di Pelabuhan Tanjung Priok Kristanto Maruliasi; Muhammad Thamrin Aroba; Edhie Budi Setiawan
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 3 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Januari - Februari 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i3.7528

Abstract

Penelitian ini bertujuan untuk mengidentifikasi pengaruh kinerja layanan dan kualitas informasi sistem Inaportnet terhadap kepuasan pengguna jasa kepelabuhanan melalui kepercayaan di Pelabuhan Tanjung Priok. Permasalahan utama yang dikaji adalah bagaimana kinerja layanan dan kualitas informasi sistem mempengaruhi kepuasan pengguna, serta peran kepercayaan sebagai mediator dalam hubungan tersebut. Populasi penelitian terdiri dari pengguna jasa kepelabuhanan di Pelabuhan Tanjung Priok, dengan sampel sebanyak 160 responden yang dipilih secara acak. Metode penelitian yang digunakan adalah kuantitatif dengan pendekatan survey. Teknik pengumpulan data meliputi penyebaran kuesioner yang dirancang untuk mengukur variabel kinerja layanan, kualitas informasi sistem, kepercayaan, dan kepuasan pengguna jasa. Teknik analisis data menggunakan SMART PLS untuk mengevaluasi hubungan antar variabel. Hasil penelitian menunjukkan bahwa kinerja layanan dan kualitas informasi sistem Inaportnet berpengaruh signifikan terhadap kepuasan pengguna jasa, dengan kepercayaan sebagai mediator penting dalam hubungan ini. Kinerja layanan yang baik dan informasi sistem yang berkualitas tinggi secara langsung meningkatkan kepuasan, sedangkan kepercayaan memperkuat dampak positif dari kedua variabel tersebut. Hal ini menegaskan pentingnya fokus pada peningkatan kinerja layanan dan kualitas informasi untuk meningkatkan kepuasan pengguna. Saran untuk perbaikan fasilitas, pelatihan staf, dan peningkatan akurasi informasi untuk memperkuat kepercayaan dan kepuasan pengguna jasa.
Implementation of the PIECES Framework and the Effectiveness of the Online Weighbridge System on Road Traffic Safety through Driver Compliance Kristianto, Jati; Gunawan, Aang; Setiawan, Edhie Budi
Dinasti International Journal of Economics, Finance & Accounting Vol. 7 No. 2 (2026): Dinasti International Journal of Economics, Finance & Accounting (May-June 2026
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v7i2.6796

Abstract

Over Dimension and Over Loading (ODOL) violations remain a major contributor to infrastructure degradation and traffic accidents in Indonesia, particularly in Banten Province. The Online Weighbridge System (Jembatan Timbang Online/JTO) at UPPKB Cikande was designed as a technology-based monitoring instrument to mitigate these violations. This study aims to analyze the implementation of the PIECES Framework (Performance, Information, Economics, Control, Efficiency, Service) and the effectiveness of JTO on road traffic safety, with driver compliance acting as a mediating variable. A quantitative approach was employed through a questionnaire survey of 385 freight drivers selected via purposive sampling at UPPKB Cikande, and the data were analyzed using Structural Equation Modeling–Partial Least Square (SEM-PLS) on SmartPLS. The results demonstrate that JTO effectiveness has a positive and significant impact on driver compliance (0.689) and on traffic safety (0.666); Furthermore, driver compliance significantly influences traffic safety (0.294). The PIECES Framework significantly affects both compliance (0.298) and safety (0.314), with compliance serving as a significant mediator in both pathways. The “Performance” and “efficiency” dimensions obtained the highest scores, indicating that JTO has successfully accelerated the weighing process, whereas “service” and “control” require further enhancement. The study concludes that integrating PIECES Framework with JTO operations strengthens compliance and supports safer freight transportation. It recommends the optimization of system technology, supervisory services, and consistent law enforcement to foster adaptive and data-driven transportation policies.
The Ease Of Use And Discount Toward Purchase Decisions And Customer Satisfaction On E-Ticketing In Indonesia Edhie Budi Setiawan; Nadhila Cory Sabrina; Aulia Mutia Alda; Dian Artanti Arubusman; Amrulloh Ibnu Kholdun
Economics and Digital Business Review Vol. 5 No. 1 (2024)
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/ecotal.v5i1.945

Abstract

Ease of use and discounts are efforts that can be made by Tiket.com to improve customer decisions and satisfaction in purchasing airline tickets. This research aims to find out the effect of ease of use and discounts on purchasing decisions and customer satisfaction. The research method used is quantitative by disseminating questionnaires to 130 respondents. Respondents in this study were taken by purposive sampling. The data obtained is processed using SEM-PLS. The results of this study showed a significant and significant relationship between ease of use and discounts to purchasing decisions and customer satisfaction. Therefore, the higher the ease of use and discounts, the higher the purchase decision and the increased customer satisfaction in buying flight tickets in Tiket.com.
Analisis Efisiensi Distribusi Barang dengan Metode Data Envelopment Analysis (DEA) Pada PT Nurul Fikri Bina Prestasi 2024 Herino Herino; Edi Abdurachman; Edhie Budi Setiawan; Mustika Sari; Reni Dian Octaviani
Journal of Accounting and Finance Management Vol. 6 No. 5 (2025): Journal of Accounting and Finance Management (November - December 2025)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v6i5.2460

Abstract

Efisiensi operasional menjadi aspek krusial dalam pengelolaan lembaga pendidikan nonformal seperti bimbingan belajar, khususnya dalam distribusi bahan ajar dan biaya operasional. Penelitian ini bertujuan untuk mengevaluasi tingkat efisiensi unit-unit bimbingan belajar PT. Nurul Fikri dalam pengadaan bahan ajar dan biaya operasional serta mengidentifikasi sumber ketidakefisienan yang terjadi. Metode yang digunakan adalah Data Envelopment Analysis (DEA) dengan pendekatan input-oriented dan asumsi Constant Return to Scale (CRS) serta Variable Return to Scale (VRS), dengan analisis slack untuk mengidentifikasi potensi perbaikan. Hasil menunjukkan bahwa sebagian besar unit belum mencapai efisiensi penuh pada pendekatan CRS namun menunjukkan efisiensi pada VRS, mengindikasikan bahwa permasalahan utama terletak pada skala operasional bukan efisiensi teknis; nilai slack yang tinggi ditemukan terutama pada komponen biaya fotokopi, alat rumah tangga, dan gaji staf lokasi, dengan unit seperti Sudirman, Buah Batu, dan Antapani sebagai contoh tidak efisien meskipun kepuasan pelanggan meningkat. Kesimpulan penelitian ini menegaskan pentingnya penyesuaian skala operasional dan pengelolaan biaya untuk mencapai efisiensi penuh. Implikasinya, manajemen perlu menerapkan pendekatan berbasis data dalam evaluasi kinerja unit dan pengambilan kebijakan, serta menjaga kualitas layanan meskipun efisiensi ditingkatkan.
Co-Authors Aang Gunawan, Aang Aditya Wardhana Agusinta, Lira Aisyah Rahmawati Aji, Adnan Bayu Alfi Kamil Rafi Amanda, Anggi Nurul Amrulloh Ibnu Kholdun Ana Faizah Andjar Budi Wibawanti Andri Setyadi Artanti, Dian Asdo Artriviyanto Asep Suparman ASEP SUPARMAN Ashur Harmadi Asnia Harun Aulia Mutia Alda Basri Fahriza Basri Fahriza Bestari, Viqy Esha Budi Prasetiyo Chevy Herli Sumerli Damanik, Ade Irfani Nugraha Datonabolon Datonabolon Dedeng Wahyu Edi Deni Apriansyah Dian Artanti Arubusman Dian Artanti Arubusman Dian Artanti Arubusman Dian Artanti Arubusman Didin Dwi Novianto Dinar Dewi Kania Dwi Yulika Edi Abdurachman Edi Abdurachman Elly Adriani Sinaga ENDRI ENDRI Euis Saribanon, Euis Fachrial, Peppy Frans Sudirjo Fransisca, Ribka Galih Quinndito Wijaya Ginting, Purnomo Ramadhani Handayani, Sri Handini Salsabila Handini Salsabila Heri Subagyo Herino Herino Hilya Fisar Nazwany Ichwan, Gema Akbar Ikhsan, Ridho Bramulya Indra Setiawan, Prasadja Ricardianto, Indrawati, Dewi Suci Intan Pawreski Isa Amsyari Jermanto Setia Kurniawan, Jermanto Setia Josua Sahala Kadarisman, Muh Karnawi Kamar Kristanto Maruliasi Kristianto, Jati Kusumayanti, Firda Amalia Lira Agusinta Lira Agusinta M. Yogi Riyantama Isjoni Maman Zakaria Maulina, Evaf Maysandra, Indriani Mimbar, Ahmad Misrofingah Misrofingah Muhammad Taris Hasibuan Muhammad Thamrin Muhammad Thamrin Aroba Mustika Sari Nadhila Cory Sabrina Nila Finarti Nofrisel Nofrisel Nofrisel Nofrisel Nofrisel, Nofrisel Nurmaria Sarosa Nursery Alfaridi Nursery Alfaridi S Nasution Octaviani, Reni Dian Okin Ringan Purba Prasadja Ricardianto Prasadja Ricardianto Prasadja Ricardianto, Prasadja Pratiwi, Sekar Widyastuti Pratiwia, Sekar Widyastuti Purba, Okin Ringan Purwoko, Harry Rachmi, Irsafanti Ratnawati Ratnawati Rifki, Salman Riki Saputra Rully Indrawan Rusydi Fauzan Salsabila Khairunnisa Sandriana Marina Saputro, Soemino Eko Satyagraha, Anggit Sembiring, Honny Fiva Akira Septiano, Renil Setiawan, Ferdy Trisanto Siahaan, Julyanthi Marine Sijabat, Eduard Alfian Syamsa Siti Maemunah Siti Maemunah Situmeang, Atika Hartari Soekirman, Atong Soemino Eko Saputro Sri Rahardjo Sri Raharjo Sudewo, Gatot Cahyo Sugiyanto - Suharto Abdul Majid Suraharta, I Made suryawan, ryan firdiansyah Suryobuwono, Abdulllah Ade Taufik Akbar Thamrin, HM. Theresye Yoanyta Octora Tri Susilowati Utami, Nabilah Puteri VERONICA VERONICA Vivin Marthalina Wahyu Wibowo Wahyu Wibowo Wandi Kurniadi Wiguna, Esa Setia Yana Tatiana, Yana Yosi Pahala Yosi Pahala, Yosi Yuliantini Yuliantini Yuliyanto, Agus Zaenal Abidin Zaenal Abidin Zaenal Abidin Zaenal Abidin Zaenal abidin Zahroni, Zahroni Zaroni, Zaroni