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All Journal JDM (Jurnal Dinamika Manajemen) Dinamika Pendidikan Edukasi Jurnal Penelitian Pendidikan WALISONGO MAGISTRA: Media Pengembangan Ilmu Pendidikan Dasar dan Keislaman Jurnal Pendidikan Islam Walisongo: Jurnal Penelitian Sosial Keagamaan Management Analysis Journal Educational Management Journal of Economic Education Jurnal Bisnis dan Manajemen Jurnal Penelitian Pendidikan IPA (JPPIPA) Pendas : Jurnah Ilmiah Pendidikan Dasar Paedagoria : Jurnal Kajian, Penelitian dan Pengembangan Kependidikan SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Pendekar : Jurnal Pendidikan Berkarakter Cetta: Jurnal Ilmu Pendidikan Journal of Education and Instruction (JOEAI) JETL (Journal Of Education, Teaching and Learning) Jurnal Pendidikan Bahasa dan Sastra Indonesia Metalingua Journal of Primary Education Bahtera Indonesia; Jurnal Penelitian Bahasa dan Sastra Indonesia Community Engagement and Emergence Journal (CEEJ) Abdimasku : Jurnal Pengabdian Masyarakat Journal of Computer Networks, Architecture and High Performance Computing Journal of Educational Review and Research Jurnal Kependidikan: Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran dan Pembelajaran Inovasi Kurikulum Decode: Jurnal Pendidikan Teknologi Informasi Brilliance: Research of Artificial Intelligence Journal of Integrated Elementary Education International journal of education and learning Jurnal Puan Indonesia Jurnal Didactical Mathematics Jurnal Desain Komunikasi Visual Nirmana Jurnal ADAM : Jurnal Pengabdian Masyarakat MAGISTRA: Media Pengembangan Ilmu Pendidikan Dasar dan Keislaman Jurnal Pengabdian Masyarakat Bhinneka JURNAL PENGABDIAN PENDIDIKAN MASYARAKAT (JPPM) Prosiding Seminar Nasional Pascasarjana Proceeding of International Conference on Science, Education, and Technology Jurnal Pendidikan Sultan Agung International Journal of Application on Economics and Business Proceeding Seminar Nasional IPA Jurnal Pengabdian Masyarakat dan Riset Pendidikan The Journal of Educational Development Journal of Law and Legal Reform Jurnal Abdimas Educational Management Journal of Economic Education Jurnal Pengabdian Masyarakat Indonesia
Arief Yulianto
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Journal : Educational Management

 1 
The Influence of Academic Supervision, Communication, and Participatory Decision Making on Teacher Performance with School Climate as Moderator Variable Dyah Rachmawatie, Agnees; Soesanto, Soesanto; Hudallah, Noor; Pramono, Suwito Eko; Yulianto, Arief
Educational Management Vol. 14 No. 1 (2025): Educational Management
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/eduman.v14i1.8371

Abstract

Teacher performance refers to the success of teachers in creating a directed and effective learning process. Factors that influence teacher performance include academic supervision, communication, participatory decision-making, and school climate. In practice, supervision is not always implemented effectively, and communication between principals and teachers does not consistently run harmoniously. This study aims to examine the influence of academic supervision, communication, and participatory decision-making on teacher performance, with school climate as a moderating variable. The research employed a quantitative survey design. Data were collected using questionnaires and documentation. Questionnaires gathered information related to academic supervision, communication, participatory decision-making, and school climate, while documentation was used to obtain Teacher Performance Assessment (PKG) data. The sample consisted of 114 civil servant (PNS) teachers and principals from four public junior high schools in Banyumanik Sub-district, selected using purposive sampling. The findings show that academic supervision, communication, and participatory decision-making each have a significant effect on teacher performance. School climate does not have a direct significant effect on performance, but it strengthens the influence of academic supervision and communication on performance. However, it does not moderate the influence of participatory decision-making. The study recommends providing opportunities for teachers to engage in decision-making and fostering a positive, supportive school climate to improve performance
University Autonomy and Performance in Indonesia: An Agency Theory Approach Ikmah, Siti Fiki; Yulianto, Arief
Educational Management Vol. 14 No. 1 (2025): Educational Management
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/eduman.v14i1.32037

Abstract

This study investigated how agency costs affected the performance of Indonesian state universities operating under different levels of autonomy—those with Legal Entity Status (PTNBH) and those functioning as Public Service Agencies (PTNBLU). Employing a quantitative explanatory design, the research analyzed secondary data from 2020 to 2023, which included financial statements and Key Performance Indicator (IKU) scores. Agency costs were represented by the Operating Expense Ratio (OER) and Asset Turnover Ratio (ATR). The findings revealed that both OER and ATR significantly influenced university performance in both PTNBH and PTNBLU models. PTNBH institutions appeared more responsive to government goals, as indicated by their higher ATR values. Nonetheless, the additional revenue generated through efficient asset utilization was insufficient to offset their elevated operating expenses. The persistently high OER among PTNBH institutions highlighted the need for organizational restructuring to enhance efficiency. Overall, the study provided empirical support for agency theory within non-profit higher education settings and emphasized the critical role of balancing institutional autonomy with strong accountability mechanisms.
Strategic Enhancement of Integrated Police Service Center (SPKT) Quality Based on SERVQUAL Gap Analysis to Achieve Excellent Public Service Prasetyo, Gatot Hadi; Yulianto, Arief
Educational Management Vol. 15 No. 1 (2026): Educational Management
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/eduman.v15i1.35819

Abstract

This study aims to develop a strategic model to improve the quality of services at the Integrated Police Service Center (SPKT) by applying the SERVQUAL gap analysis framework. In the context of public service reform and digital transformation, SPKT plays a crucial role as the frontline of police services, directly influencing public trust and satisfaction. However, various reports and surveys indicate persistent gaps between public expectations and the actual performance of SPKT, particularly in dimensions such as responsiveness, empathy, and procedural clarity. Using a mixed-methods approach, this research combines quantitative analysis of service quality gaps across the five SERVQUAL dimensions tangibles, reliability, responsiveness, assurance, and empathy with qualitative validation through interviews and focus group discussions. The study was conducted at the Grobogan Police Department, involving community members as service users and key stakeholders as informants. Findings reveal significant negative gaps in several service dimensions, indicating areas where public expectations exceed perceived service delivery. Responsiveness and assurance emerged as the most critical dimensions requiring improvement. Furthermore, the study highlights the limited integration of digital service platforms with human-centered service quality, emphasizing the need for a balanced approach that combines technological innovation with empathetic, transparent, and reliable human interaction. The research contributes theoretically by expanding the application of SERVQUAL in the context of police services in Indonesia, an area that remains underexplored. Practically, it offers a validated strategic model tailored to the operational realities of SPKT, providing actionable recommendations for service enhancement. The model emphasizes continuous training, stakeholder engagement, and the integration of ethical values and digital tools to support sustainable public service excellence.
The Effect of Pedagogical Competence and Achievement Motivation on Teacher Performance with Organizational Commitment as a Mediating Variable at State Junior High School Sub-Rayon 02 in Jepara Regency Yulianto, Edi; Hudallah, Noor; Yulianto, Arief; Sutopo, Yeri; Oktarina, Nina
Educational Management Vol. 14 No. 3 (2025): Educational Management
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/eduman.v14i3.38309

Abstract

This study aims to analyze the effect of pedagogical competence and achievement motivation on teacher performance, with organizational commitment as a mediating variable at SMP Negeri Sub Rayon 02, Jepara Regency. Using a quantitative approach and path analysis based on survey data from teachers, the results show that pedagogical competence and achievement motivation have a significant direct effect on teacher performance. In addition, achievement motivation also has a positive and significant effect on organizational commitment, which in turn improves teacher performance confirming the role of organizational commitment as an effective mediator in this relationship. However, pedagogical competence does not have a significant effect on organizational commitment, so there is no mediating effect in this pathway. The R² value of 0.754 on teacher performance indicates that the model has high explanatory power. These findings have important implications for teacher development policies, whereby improving performance is not only achieved through technical (pedagogical) training, but also requires strengthening psychological aspects such as achievement motivation and the formation of organizational commitment through transformational leadership, performance-based rewards, and a supportive work climate.
Co-Authors - Kardoyo Adam, Nabil Fikri Agung Yulianto Agus Wahyudin Agus Yuwono Agus Yuwono Alfiyaturrohmah, Rifka Ali Formen Alif, M. Hessal Almira Jovankova Yunan Amin Pujiati Anak Agung Gede Sugianthara Andhi Wijayanto Andi Mursidi Andreanna Kusuma Wardhani Andryan Setyadharma Angga Pandu Wijaya, Angga Pandu Anggara, Aldias wahyu Anggara, Aldias wahyu Anggoro, Haris Dwi Aprilia Anita, Aprilia Ariyana Luthfiyani, Dewi Asani, Sarida Nur Ashari, Teguh Ashari, Teguh Asrori Astuti, Heni Purwo Astyandini, Budi Bambang Subali Belita Yoan Intania Budi Susanto Caridah, Caridah Dayona Ismail, Gurawan Decky Avrilianda Dewi Riyanti, Dewi Dwi Indah Putrianingsih, Dwi Indah Dwi Ratnasari Dyah Rachmawatie, Agnees Eko Handoyo Eny Lestari Erisa Aprilia Wicaksari Fahrur Rozi Fakhruddin Fakhruddin Fakhruddin Febi Ramadhani Rusdin Febriana, Devita Febrianto Saptodewo Febriyanti, Diah Fredianaika Istanti Fuchs, Philip X. Gofar, Abdul Gunawan, Dany Kurnia Haekase, Yongky Defridus Hakim Natigor Sipahutar, Dayan Haryono Haryono Hasanuddin Hasanuddin Heri yanto Heryanti, Yudina Tri I Gusti Ayu Agung Aristi Putri I gusti Ayu Aristi Putri Ida Zulaeha Ilmi Sila Ayu Imam, Atfalul Irwan Irwan Isdaryanti, Barokah Iwan Kurniawan Jarodi , Odi Jarodi, Odi Junipah, Junipah Keban, Kwirinov Kuma Khaer , Ananda Fiky Dibanu Khaer, Ananda Fiky Dibanu Kris Brantas Abiprayu, Kris Brantas Kurniawan, Wibisono Yudhi Kusumaningrum, Indah Lestari, Tika Ayu Lestari, Tika Ayu Lutfi , Fuad M. Yogi Riyantama Isjoni Madina Agustina Maemonah, Maemonah Margareta Rahayuningsih Nugroho Edi K Maria Amelia Marifah, Maulina Zaidatul Marinda, Aryanti Masrukhi Masrukhi Melati, Inaya Mihardja, Soma Mokhamat Mukhlisin, Mokhamat Muchsin Muchsin Muhammad Khafid Mukhayanah Mukhayanah Murtiana, Suci Murtiana, Suci Murwatiningsih Murwatiningsih Murwatiningsih Murwatiningsih, Murwatiningsih Nabil Fikri Adam Nasrun Nasrun Nina Oktarina Noor Hudallah Nuni Widiarti Nurlaily Mauludiyah, Nurlaily Octaviana, Irma Oktavianoor, M. Rezki Oktia Woro Kasmini Handayani Panca Dewi Purwati, Panca Pendriana, Yuli Pertiwi, Meilinda Brielyan Plangsorn, Boonrat Prasastine, Sachqnava Aguesta Prasetyo, Benedictus Singgih Prasetyo, Gatot Hadi Pratiwi, Yosi Setya Pudjiastuti, RR Endang Sri Pudjiastuti, RR Sri Endang Putit, Lennora Putri, I Gusti Ayu Agung Aristi Putri, Pavita Bayu Qarasyi, Achmad Qhuzairy Rafika Pratiwi, Rafika Rahayu, Rizki Kusumaning Rahman, Fernanda Alfian Ratieh Widhiastuti Ratih Diyah Safitri, Ratih Diyah Ratna Yunita Rubiyo Rubiyo Ruchman Basori Rudy Tobing, Rudy Rusdarti - S Martono Santoso, Seno Sarida Nur Asani Sarwi - Septio Bintoro Andani, Yan Septio Bintoro Andani, Yan Setianingrum, Laras Sheila Erdi El-Majid Shinta Ayu Devi Nurmalasari, Shinta Ayu Devi Sibuea, Ely Yulianita Sibuea, Ely Yulianita Sintya Hayaturrohmah Siti Fiki Ikmah, Siti Fiki Siti Handayani Slamet Lestari Soesanto Soesanto Sri Sumartiningsih Sri Sumartiningsih Sumartiningsih Subronto, Subronto Sucihatiningsih Dian Wisika Prajanti sugi Sugiyo Sugiyo Sugiyo Sugiyo, Sugiyo Sulhadi - Sungkowo Edy Mulyono Susi Tursilowati Susilo, Sigit Suwito Eko Pramono Titi Prihatin Titi Prihatin Totok Sumaryanto Florentinus, Totok Sumaryanto Tri Joko Raharjo Ulfah Mediaty Arief Utomo, Eko Prasetyo Vanditta, Ryni Veryliana Purnamasari, Veryliana Vini Wiratno Putri Wahyono Wahyono Widi Triana Widiyanto Widiyanto wulandari, innayah Yeny Rahma Yeri Sutopo Yoyo Sudaryo Yuli Pendriana Yulianto, Agung Yulianto, Edi Yunita, Elok Arina