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Arif Satria
Departemen Sains Komunikasi Dan Pengembangan Masyarakat, Fakultas Ekologi Manusia, Institut Pertanian Bogor, Bogor 16680, Indonesia
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Integration of Online Queue System and Electronic Medical Records to Improve Operational Efficiency in a Primary Clinic Agusta, Martin; Narimawati, Umi; Kurniawan, Bobi; Riyanto, Agus; Dwisanty, Raeni
Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Vol 9 No 1 (2026): Artikel Riset Januari 2026
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi Al-Washliyah Sibolga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36778/jesya.v9i1.2589

Abstract

This study aims to analyze the integration of an online queue system and Electronic Medical Records (EMR) as a managerial strategy to enhance operational efficiency at Klinik dan Laboratorium Pratama Muhammad Abdus Syafi (MAS). A descriptive qualitative approach was employed, with data collected through observation, in-depth interviews, and documentation review. The findings indicate that integrating the two digital systems significantly reduced patient waiting times, improved service flow, and minimized administrative duplication. From an operational management perspective, the integrated system optimized resource utilization, increased healthcare staff productivity, and strengthened data-driven decision-making. Digital transformation through system integration demonstrably improved operational efficiency and organizational performance stability. Successful implementation was strongly influenced by human resource readiness, information technology governance, and adequate infrastructure support. This study was conducted within a single institution using a qualitative approach, which limits the generalizability of the findings. This research provides empirical evidence on digital integration strategies in primary healthcare facilities and highlights digital transformation as a long-term managerial approach to achieving operational excellence and organizational sustainability.
Sustainable Food Agricultural Community: the Dialectic of Neoliberalism and Local Governance in Merauke, South Papua Tonny, Fredian; Kolopaking, Lala Mulyowibowo; Kinseng, Rilus A; Muljono, Pudji; Satria, Arif
Jurnal AGRISEP JURNAL AGRISEP VOL. 25 NO. 01 2026 (MARCH)
Publisher : Badan Penerbitan Fakultas Pertanian, Universitas Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31186/jagrisep.25.01.419-434

Abstract

Merauke's 2025 Community Paddy Field Expansion (CSR) is a strategic policy to expand rice fields outside Java to achieve food self-sufficiency in Indonesia. This study aims to examine how the development of sustainable food farming communities is shaped by the dialectic between local and neoliberal food governance in Merauke's 2025 CSR. Using a critical qualitative approach and a multi-level case study method in three of the 46 villages implementing Merauke's 2025 CSR, this study analyzes the interaction between state rationality and local governance in three socio-ecological types of villages. Qualitative primary data processed and analyzed through data condensation revealed that the implementation of Merauke 2025 CSR in three socio-ecological types of village communities created an antagonistic landscape between the former transmigrant village communities and the indigenous farming communities (native Papuans). Within this antagonistic landscape, the development of sustainable food farming communities is shaped by a negotiated interaction between central government policies with neoliberal governance and local community practices that lead to sustainable governance.
Co-Authors Abbas, Ria Renita Abdillah, Ridlo Abdul Haris, Abdul Haris Aceng Hidayat Adeni, Susri Adiguna, Mohamad Ady Candra Agus Purwito Agus Riyanto Akhmad Solihin Alfedri Alfian Helmi Aminah Swarnawati Amir Mahmud Amir Mahmud Amir Mahmud Amiruddin Saleh Andini Regi Khania Anna Fatchiya Annisa Wulandari Anwarudin, Oeng Ardito Atmaka Aji Ari Purbayanto Ari Wibowo Arya Hadi Dharmawan Bachtiar, Willy Basita Ginting Basita Ginting Sugihen Bobi Kurniawan, Bobi Budhi Hascaryo Iskandar Budi Hariono Budiarto, Tri Budy Wiryawan Christian, Yoppie Cindy Pricilla Muharara Dedi Budiman Hakim Deni Achmad Soeboer Deni Achmad Soeboer Didik Suhardjito Dietrich G. Bengen Dietriech Geoffrey Bengen Djuara P Lubis Dodik R Nurrochmat Dodik Ridho Nurrochmat Dwi Retno Hapsari, Dwi Retno Edi H.S Sulistyo Edi H.S Sulistyo, Edi H.S Ekawati S.Wahyuni Ekawati S.Wahyuni Ekawati Sri Wahyuni Eko Cahyono, Eko Elva Lestari Endriatmo Soetarto Enik Afri Yanti Eriyatno . Eva Anggraini Eva Royandi Fatriyandi Nur Priyatna Fevi Rahma Dwi Putri Fevi Rahma Dwi Putri Fevrina Leny Tampubolon Fidyani, Citra Fini Lovita Fredian Tonny Nasdian Gendut Suprayitno Gendut Suprayitno Gendut Suprayitno Gendut Suprayitno Gun Gumelar Somantri Harnoli Rahman Hartoyo Hartoyo Hendra Kurniawan Heru Purwandari Humayra Secelia Muswar, Humayra Husain, Aryanto I Gusti Agung Komang Diafari Djuni Hartawan Idqan Fahmi Iin Sulis Setyowati Ika Citra Sari Imam Habibi Elhaq Imam Teguh Saptono Irwan Irwan ISKANDAR ZULKARNAEN SIREGAR Iskandar, Abdul Halim Iwan Setiawan Kamil, Fathan Kartodihardjo, Hariadi Khoirunnisa Khoirunnisa Kirbrandoko Kirbrandoko Kosasih, Akhmad Lala M Kolopaking Liky Ledoh Lilik Noor Yuliati Lilly Aprilya Pregiwati Luki Setyawan Luki Setyawan, Luki Lukman M. Baga Lukmi Ati Luluk Annisa Martin Agusta Masbantar Sangadji Masri , Rahmi Vivri Mirajiani - Mirajiani, Mirajiani Mohamad Adiguna Mohamad Shohibuddin Mony, Ahmad Mony, Ahmad Muh. Asri, Muh. Muharara, Cindy Pricilla Mulyono S. Baskoro Musa Hubeis Muslim Muslim Myrna A. Safitri, Myrna A. Nendah Kurniasari Nimmi Zulbainarni Ninuk Purnaningsih Nunung Nuryartono Nur Aini Nur Hannah Muthohharoh Nuraini Nuraini Nurmala Katrina Pandjaitan Park, Mi Sun Patriana, Ratna Prabowo Tjitropranoto Pudji Muljono Purnamasari, Novia Putra, Heriansyah Putri, Fevi Rahma Dwi Qomardiansyah, Qomardiansyah Rabilla, Raissa Rahmaditya Rachmat, Eko Prasetyadi Raditya Machdi Rachman Rahayu, Rehastidya Rahmani, Tabah Arif Rahmat Hidayat Ratna Patriana Retna Mutiar, Indria Riana Riana rici pranata Rici Tri Harpin Pranata Ridlo Abdillah Rillus A Kinseng Rilus Kinseng Riska Dwi Firmiyanti Rizaldi Boer Royandi, Eva Ruddy Suwandi Rudiyanto, Arifin Saharuddin Saharuddin Saharuddin Saharuddin Saharuddin Said Rusli Sambas Basuni SANJIV MENON A/L JOTHINATHAN Satyawan Sunito Septi Agusning Kuwandari Septri Widiono Siti Aisa Lamane Slamet, Alim Setiawan Soeryo Adiwibowo Suhendra Suhendra Sumardjo Syarifah Amaliah Taryono Taryono Taryono Taryono, Taryono Tevi Karuniawati, Tevi Thita Moralitha Mayza Tina Rahmawati Titania Aulia Titik Sumarti Tjahjo Tri Hartono Tridoyo Kusumastanto Umi Narimawati Wibowo, Mochammad Faizal Arief Widyastutik Wisnu Putra Prihantoro Yeni Marlina Yolla Rahmi Yossika Tantri Wandan Sari, Yossika Yulius Hero Zaldy Adrianto Zulkarnain Zulkarnain