Claim Missing Document
Check
Articles

Analisis Hubungan Waktu Tunggu Rawat Jalan Terhadap Kepuasan Pasien Di Poliklinik Penyakit Dalam RSUD Koja Tahun 2025 Susanti, Agus; Sunandi, Apri; Garmelia, Elise
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 7 No. 3 (2026): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v7i3.10311

Abstract

Pelayanan rawat jalan yang efisien merupakan prasyarat mutu rumah sakit; Standar Pelayanan Minimal (SPM) menetapkan waktu tunggu maksimal 60 menit agar pasien mendapat layanan cepat, tepat, dan aman. Di RSUD Koja, poliklinik penyakit dalam menjadi layanan dengan kunjungan tertinggi (14.049 kunjungan pada Jan–Mar 2025) dengan rata-rata waktu tunggu 90–120 menit, yang mengindikasikan tantangan mutu pada titik layanan tersebut. Temuan awal survei kepuasan (n=497) menunjukkan hanya 46% pasien menyatakan puas, 30% kurang puas, dan 24% tidak puaskeluhan utama terkait lamanya antrean, keterlambatan dokter, serta informasi estimasi waktu tunggu yang kurang. Tujuan penelitian ini menganalisis hubungan antara waktu tunggu rawat jalan dan tingkat kepuasan pasien di Poliklinik Penyakit Dalam RSUD Koja. Desain penelitian kuantitatif deskriptif dengan pendekatan potong lintang, dilaksanakan di Instalasi Rawat Jalan RSUD Koja pada Juli–Agustus 2025. Sampel diambil secara accidental sampling dari pasien poliklinik penyakit dalam; besar sampel ditentukan dengan rumus Slovin, dan data dikumpulkan melalui kuesioner. Analisis meliputi deskriptif karakteristik pasien (jenis kelamin, usia, pendidikan), gambaran waktu tunggu, tingkat kepuasan, serta uji hubungan antara waktu tunggu dan kepuasan. Studi ini diharapkan memberikan bukti empiris untuk perbaikan manajemen alur pelayanan rawat jalan dan pemenuhan standar SPM, sekaligus menjadi dasar rekomendasi strategis peningkatan mutu di poliklinik penyakit dalam RSUD Koja.
INTEGRATION OF ARTIFICIAL INTELLIGENCE (AI) IN AQIDAH AKHLAQ EDUCATION: ITS CONTRIBUTION TO THE ACHIEVEMENT OF THE SDGS Lestari, Shindy Dwi; Khasanah, Uswatun; Susanti, Agus
QANUN: Journal of Islamic Laws and Studies Vol. 4 No. 2 (2025): QANUN: Journal of Islamic Laws and Studies
Publisher : ASIAN PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58738/qanun.v4i2.1207

Abstract

This study aims to examine the utilization of artificial intelligence (AI) in Aqidah Akhlaq instruction at MAN 2 Bandar Lampung. In the digital age, challenges surrounding morality are becoming increasingly complex, necessitating innovative approaches to education. This study introduces the AI-Integrated Moral Learning Approach, which bridges the conceptual gap between technology and the internalization of affective moral values. Employing a descriptive qualitative approach, the research utilized observation, in-depth interviews, and documentation to collect data regarding the implementation of AI in religious education. The study participants included Aqidah Akhlaq teachers, students, and digital program administrators within the madrasah. The collected data were thematically analyzed to explore AI’s contribution to fostering a more personalized, adaptive, and morally relevant learning process. The findings indicate that AI, through various applications such as ChatGPT, Gemini, and Quizizz, can enhance students’ comprehension of the material and enrich the assessment process. Although challenges related to infrastructure readiness and digital literacy persist, the use of AI has been shown to positively impact the development of students’ Islamic character. This study offers a novel approach integrating AI into moral education and provides significant contributions toward advancing more adaptive Islamic education in the digital era.
Innovation in Aqidah Akhlak Learning: Implementing Think Pair Share to Cultivate Religious Moderation Values Azar, Dhea; Pahrudin, Agus; Hasanah, Ida Faridatul; Irawan, Rudy; Fitriani, Fitriani; Susanti, Agus
ETDC: Indonesian Journal of Research and Educational Review Vol. 5 No. 1 (2025): December
Publisher : Education and Talent Development Center Indonesia (ETDC Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51574/ijrer.v5i1.4270

Abstract

The rapid pace of globalization and digital technology, coupled with the inherent social diversity in Indonesia, increases the risk of social conflict and intolerance. In this context, conventional teaching methods in religious education often fail to deeply instill the values of religious moderation needed to navigate such a complex environment. This study will investigate and describe the development of the Think Pair Share (TPS) instructional model as a strategic tool for cultivating religious moderation values among students within the subject of Faith and Moral Education (Akidah Akhlak). A descriptive qualitative approach was employed at State Islamic High School (MAN) 1 Bandar Lampung. Data were gathered through in-depth interviews with teachers of Faith and Moral studies and students, followed by thematic analysis to understand the implementation and impact of the learning model. The findings indicate that the implementation of the TPS model yields significant positive outcomes. The "Think" phase allows for individual reflection, the "Pair" phase fosters collaborative dialogue, and the "Share" phase encourages respect for diverse viewpoints. This process helps students not only understand theoretical ideas but also learn and practice the basic ideas of religious moderation, like tolerance (tasamuh), balance (tawazun), and non-violence. The model creates an interactive space where students refine their communication skills and develop an appreciation for differing perspectives. This study provides a paradigm for character building and active learning in Islamic education. It offers educators a reproducible technique to shift religious education from theoretical instruction to a transforming experience that fosters social harmony and moderate religious identification.
Co-Authors Abdul Latief Arung Arafah Agus Pahrudin AGUSTIN, ULLY Aisahara, Chindy AKBAR, MUHAMMAD SULTHAN ALICIA, SYIFA ALVATH, ACHMAT Amelia, Hani Anjani, Huly Luthfi Selfia ANNISA, LATIFA APRILIANI, USSY Aribah, Serly ARMANSYAH, TRIYAN Arub, Rafa ASTUTI, TIARA WIDYA Azar, Dhea Baharudin Baharudin Baharudin Bahri, Saiful Chandra Halim Damanhuri Damayanti, Berlian Afilia Desmala Eliza Diani*, Rahma Eliana, Mega Era Octafiona Erni Yusnita Eva Nurchurifiani Evi Febriani Fadliyah, Ummu Lailatul Fitriani Fitriani Fitriani Fitriani Garmelia, Elise Ghandi, Septina Angeliza Hanif, Diandra Hasanah, Dian Nur Hayyu Mashvufah HELVITA, HELVITA Heni Verawati Heru Juabdin Sada Hery Widijanto Hijriyyah, Umi Ida Faridatul Hasanah Imam Syafei Intan Muflihah Irawan, Rudy ISTIANA, AIS ISTIANA, LAISA Istihana Istihana Isti’ana, Ais Jaenullah Jaenullah Jaenullah, Jaenullah Jie, Li Juni Hartiwi Khumaini Rosadi Komala sari, Komala L, LENTARIWIDYA LATIFAH, TATIK Lestari, Shindy Dwi Listiyani Siti Romlah Mashvufah, Hayyu Muhamad Satria Wardana Muhammad Mustofa Nazira, Kiki Nisa, Fitri Khairun Nugraha, Hafizh Maulana NURUL AZIZAH NURUL AZIZAH Octaviani, Annisa P, M HENNANDA PAHSYA, FIJIRA PERTIWI, DEA YUDA Pratama, Rangga Andika Prayogi, Loedya Purna Wiratno PUSPITA, REVI Rahma Diani, Rahma Ramadhan, Ahmad Faisal RAMADHANI, SYAHRURROFI Rhamadani, Shalshaleha Rismanda, Endar Rohana Rosadi, Khumaini RUKMANSYAH, DEA FIBRIANI Ruswanto, Ruswanto S, CITRA PEMATA Saputra, Amri Saputra, M. Indra Sa’idy Sa’idy, Sa’idy Shabira, Qonita SITI MAHMUDAH Siti Maisaroh Siti Maysaroh Siti Zulaikha Siti Zulaikhah SUKMAWATI, NUR NAJIBAH Sulistiana, Indah Ayu Sunandi, Apri SUNARTO Susilawati, Beti Ulandari, Resi Ulfa, Amilia Mariam Umama, Najla Sahda Umi Hijriyah Uswatun Hasanah Uswatun Hasanah Widiawati, Nanda Yessy Velina Yunika, Fera YUSNITA, ERNI Zahra Rahmatika Zulkifli Zulkifli Zulkifli Zulkifli