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Komunikasi Lintas Budaya Dalam Dunia Pariwisata Dan Perhotelan Studi Kasus Kepuasan Wisatawan Terhadap Pondok Wisata Ni Desak Made Santi Diwyarthi; Putu Diah Prabawati
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 2 No 2-3 (2020)
Publisher : Jayapangus Press

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Abstract

Penelitian ini bertujuan untuk mengidentifikasi data yang berkaitan dengan Kepuasan Wisatawan terhadap Pondok Wisata di Kabupaten Lumajang. Metode pengumpulan sampel yang dipergunakan adalah purposive random sampling, dengan jumlah responden sebanyak 112 orang. Teknik pengumpulan data yang dipergunakan berupa wawancara, observasi, dokumentasi dan angket dengan skala likert. Terdapat enam aspek yang diukur, mencakup Bentuk Fisik, Kehandalan, Daya Tanggap, Jaminan, Empati dan Loyalitas yang mempengaruhi kepuasan wisatawan terhadap pondok wisata di Kabupaten Lumajang. Pada aspek bentuk fisik, sub aspek yang paling tinggi adalah suasana yang tenang, sebesar 3,63 (Sangat baik), sub aspek daerah yang tertata rapi, sebesar 3,60 (Sangat baik), sub aspek kebersihan dan kerapihan kamar, sebesar 3,35 (Sangat baik). Pada aspek kehandalan, sub aspek paling tinggi adalah kecepatan dalam pelayanan, sebesar 3,51 (Sangat baik). Sub aspek ketepatan dalam melayani wisatawan, sebesar 3,33 (Sangat Baik). Sub aspek karyawan yang simpatik dalam menawarkan bantuan, sebesar 2,91 (Baik). Pada aspek Daya Tanggap, sub aspek kesigapan pemilik atau pengelola pondok wisata dalam membantu wisatawan, sebesar 3,16 (Sangat baik). sub aspek kejelasan dalam menyampaikan informasi, sebesar 3,07 (Baik), dan sub aspek kemauan karyawan dalam membantu wisatawan yang menginap dengan poin sebesar 3,06 (Baik). Pada aspek jaminan, sub aspek keamanan yang diperoleh di saat menginap di pondok wisata dengan perolehan poin paling tinggi, yakni sebesar 2,99 (Baik). sub aspek ketrampilan dalam memberikan pelayanan dengan poin sebesar 2,67 (Baik). Dan aspek kesopanan dan keramahan dalam pelayanan dengan poin sebesar 2,52 (Baik). Pada aspek empati, sub aspek perhatian pihak pengelola dan pemilik pondok wisata terhadap individu dengan poin sebesar 3,33 (Baik). sub aspek menjaga hubungan baik dengan tamu dengan poin sebesar 3,23 (Baik). Kemudian sub aspek tanggungjawab terhadap kenyamanan dengan poin sebesar2,94 (Baik). Pada aspek Loyalitas, wisatawan memiliki tingkat loyalitas yang baik dengan poin sebesar 3,09. Wisatawan ingin kembali datang, berkunjung dan menginap di pondok wisata yang bersangkutan. Pada sub aspek ikut membantu mempromosikan pondok wisata, wisatawan juga memperlihatkan respon yang baik, yakni dengan poin sebesar 2,90. Wisatawan akan menyampaikan rekomendasi bagi orang lain untuk menginap di pondok wisata yang pernah dikunjungi di kabupaten Lumajang
Peranan Komunikasi Dalam Industri Pariwisata Era Milineal: Tinjauan Terhadap Museum Di Bali Ni Desak Made Santi Diwyarthi
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 2 No 2-3 (2020)
Publisher : Jayapangus Press

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Abstract

Bali, termasuk museum, terlibat dalam industri pariwisata era milenial 4.0. Pengelolaan museum tidak lagi bisa bersifat inklusif tanpa analisis dan penerapan yang borderless dan out of the box. Museum merupakan salah satu sarana berkomunikasi di tengah masyarakat milenial dewasa ini yang harus dikaji manfaatnya dalam industri pariwisata. Metode penelitian adalah kuantitatif dan kualitatif, menggunakan instrumen penelitian berupa angket, wawancara, studi dokumentasi, dengan populasi pengunjung museum di Bali. Hasil penelitian memperlihatkan tamu yang mengunjungi museum sebagian besar adalah orang yang sudah mempelajari informasi terkait museum terlebih dahulu, yakni 52 persen, 52 persen akan menuliskan kisah perjalanannya mengunjungi museum, 80persen akan mempromosikan keberadaan museum melalui media internet, 92 persen mengenal sejarah museum yang akan dikunjungi dan pendirinya, 60 persen akan mempromosikan kembali pada orang lain. 40 persen akan kembali mengunjungi museum yang sama.
PEREMPUAN PEKERJA SEKTOR INFORMAL DI KAWASAN PARIWISATA NUSA DUA Ni Desak Made Santi Siwyarthi
JURNAL KEPARIWISATAAN Vol 16 No 1 (2017): Jurnal Kepariwisataan
Publisher : Pusat penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v16i1.82

Abstract

Pekerja perempuan menarik untuk dijelajahi dari berbagai aspek seperti peran, fungsi, status, penampilan, prestasi dan perilaku wanita. Wanita diminta untuk berperan atau hadir di berbagai tempat, seperti di pabrik, di kantor, di dalam organisasi sosial, namun harus tetap berada di lingkungan rumah, selain suami, dalam jangkauan anak-anak tercinta, di lingkungan keluarga, Dan dalam pertemuan sosial lainnya. Penelitian ini bertujuan untuk menganalisis pekerja perempuan di sektor informal, serta istri yang harus mengurus rumah tangga, mereka juga harus memainkan peran tradisional mereka di desa tradisional. Pertanyaan yang diajukan adalah Kekuatan, Kelemahan, Peluang dan Ancaman yang dihadapi oleh pekerja perempuan di sektor informal di kawasan wisata Nusa Dua. Metode penelitian yang dilakukan adalah Kuantitatif dengan menggunakan skala Likert, dan teknik analisis data adalah Analisis SWOT. Hasilnya menunjukkan faktor Internal Kekuatan dan Kelemahan menjadi faktor Eksternal yaitu Opportunity and Threat.
KOMODIFIKASI WISATA SPIRITUAL DI PUJA MANDALA NUSA DUA BALI Ni Desak Made Santi Diwyarthi
JURNAL KEPARIWISATAAN Vol 9 No 1 (2010): Jurnal Kepariwisataan
Publisher : Pusat penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v9i1.304

Abstract

Spiritual tourism has made some places of homage undergo comodification; a process in which the object, quality, activities, space and the spiritual activities are treated as commodity to satisfy the market needs. This writing describes how the process takes place in the protestant church in Puja Mandala Nusa Dua Bali. The church was not initially built or meeting the tourism market needs and the activities conducted in the Church are not products of arts which are specially created for commercial purposes. However, the Church experiences com modification process and becomes a place of spiritual tourism. It means that both the building of the church and its services are also aimed at meeting the tourism market needs. This indicates the relevance between spiritual values and modernity which is shifted into commercial relationship. The capitalist interest makes use the Church as a commodity that has selling values.
PANDEMI COVID-19 DAN ERA TATANAN KEBIASAAN BARU DALAM PERSPEKTIF PSIKOLOGI PARIWISATA Ni Desak Made Santi Diwyarthi
JURNAL KEPARIWISATAAN Vol 20 No 2 (2021): Jurnal Kepariwisataan
Publisher : Pusat penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v20i2.492

Abstract

The COVID-19 Pandemic, which has existed for almost two years, has had a major impact on human life and the world of tourism. The development of tourism has undergone major changes with the implementation of health protocol standards. This paper provides additional horizons of information regarding the COVID-19 pandemic and the new order of life, the New Normal Era, in the world of tourism. Since the pandemic has changed society’s habits, and life has become a new norm. This study uses qualitative research methods with literature studies on the psychological situation of tourism conditions that occur, especially in Bali.  The COVID-19 pandemic raises awareness of the importance of hygiene, health, and safety for the community. Hotel management obtained a certificate for cleanliness, health, safety, and environmental implementation. There are some local wisdoms, such as Sagilik Saguluk, Briuk Sapanggul, Briuk Sapanggul, Tri Hita Karana, and Desa Kala Patra, in society. The conclusion of this research is that the COVID-19 Pandemic has made the tourism world slump. It has to follow the strict health protocol standards as a New Normal Era.
THE STRUGGLING OF WOMEN MASSAGERS IN NUSA DUA TOURISM AREA Ni Desak Made Santi Diwyarthi
Jurnal Ilmiah Hospitality Management Vol 9 No 1 (2018)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (63.568 KB) | DOI: 10.22334/jihm.v9i1.145

Abstract

This research analyze women workers in informal sector, as massager in Nusa Dua tourism area. The research questions are the Strengths, Weaknesses, Opportunities and Threats faced by women workers in informal sector in Nusa Dua tourism area. This research is Quantitative Research by using  SWOT Analysis Technique. The results shows Internal and External Factors from women worker in informal sector. The Internal factors are Strength and Weakness, and External factors are Opportunity and Threat. Internal Factors are Strength: Balinese women are known to be friendly and courteous, Female massagers on the beaches of Nusa Dua tourism area are competent human resources in the field of tourism because of experienced and well trained.  Weakness: Trip to Nusa Dua that sometimes takes a long time because of traffic jam, Great influenced by weather change factors, Boredom and no career development opportunities for women massagers. External Factors are  Opportunity: Opportunities to participate actively in tourism, Improve the experience in tourism, Opportunity to interact with various cultural aspects from outside in open knowledge insight.  Threath: Increasing number of other tourist destinations that make more and more destination for tourists, The offer of an existing Social Culture attraction keeps visiting tourists who can feel bored and no longer interested in the offer. Keywords: Struggling, Women, Massagers, Tourism
Perempuan Pekerja Pariwisata dan Pandemi Covid-19 Santi Diwyarthi, Ni Desak Made
Jurnal Sociohumaniora Kodepena (JSK) Vol. 4 No. 2 (2023): Jurnal Sosiohumaniora Kodepena
Publisher : Kodepena Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54423/jsk.v4i2.164

Abstract

Situasi pandemi telah membuat kekacauan dunia. 81 % tenaga kerja di seluruh dunia terpaksa tidak bekerja karena mengalami dampak pandemi. Industri pariwisata, perdagangan, perkebunan, pendidikan, dan sektor lain terpengaruh. Pengangguran berlipat ganda, termasuk para perempuan pekerja. Riset ini merupakan studi dokumentasi yang mencoba memahami dampak pandemi Covid-19 terhadap dunia industri, terutama perempuan pekerja pariwisata. Pandemi Covid-19 membuat ribuan perempuan pekerja pariwisata di Bali tidak bekerja karena kehilangan pekerjaan, diminta mengambil cuti tanpa dibayar, beralih kepada bidang pekerjaan lain. Pariwisata Bali mengalami kerugian sebesar 9,7 trilyun per bulan dan berdampak pada pengusaha, pekerja, pemerintah dan masyarakat. Dibukanya destinasi wisata dan hotel dengan menetapkan protokol kesehatan yang sesuai standar Kemenparekraf
Preferensi Wisatawan Perempuan terhadap Keputusan Membeli dan Menginap pada Hotel Ramah Lingkungan dan Berkelanjutan di Kabupaten Karangasem: Female Travelers' Preferences for Purchasing and Staying Decisions at Eco-Friendly and Sustainable Hotels in Karangasem Regency Kusumarini, Indah; Diwyarthi, Ni Desak Made Santi; Citrawati, Luh Putu; Darmiati, Made; Wiartha, Nyoman Gede Mas
Edu Cendikia: Jurnal Ilmiah Kependidikan Vol. 4 No. 02 (2024): Artikel Riset Edisi Agustus 2024
Publisher : ITScience (Information Technology and Science)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/educendikia.v4i02.4505

Abstract

The increasing number of tourists and awareness of environmentally friendly hotels has encouraged the birth of research that analyzes the preferences of female tourists towards the decision to buy and stay at environmentally friendly and sustainable hotels in Karangasem Regency. This study uses a descriptive research method with a quantitative approach to 100 female tourist respondents who stayed at environmentally friendly and sustainable hotels in Karangasem Regency. Data collection techniques using questionnaires, observations, interviews and documentation studies. Data analysis techniques using SPSS tools to test the validity and reliability of the data. The results of the Factor Analysis using the Kaiser Meyer-Olkin Measure of Sampling Adequacy to test the significance of the attributes of each factor. Based on the correlation coefficient values ??of the attributes and attribute levels of environmentally friendly and sustainable hotels in Karangasem Bali, it is known that female tourists tend to pay more attention to the group of attractive advertising attributes, the number of followers, and promotions by famous artists with the highest correlation coefficient of 0.786 when choosing a hotel. The second important attribute group is friendly service and speed and accuracy of service with a correlation coefficient of 0.684. The third important attribute group includes the completeness of hotel facilities and the presence of local communities with a correlation coefficient of 0.283. However, ease of hotel access, display of advertisements in mass media, and local cultural activities are considered less important with a correlation coefficient of -0.727. Female travelers' preferences in choosing a hotel are also influenced by recommendations from others such as friends, colleagues, and family. Female travelers' preferences for purchasing and staying at environmentally friendly and sustainable hotels in Karangasem Regency
The Effect of Healthy Lifestyle and Accessibility of Health Facilities on Quality of Life and Life Expectancy of Communities in Jakarta Santi Diwyarthi, Ni Desak Made; Jata, I Wayan; Mas Wiartha, Nyoman Gede; Adi Pratama, I Wayan
West Science Interdisciplinary Studies Vol. 1 No. 12 (2023): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v1i12.506

Abstract

This research investigates the intricate relationships between healthy lifestyle practices, the accessibility of health facilities, and their impact on the quality of life and life expectancy in Jakarta. Employing a quantitative approach with a sample of 300 participants, the study employs Structural Equation Modeling with Partial Least Squares (SEM-PLS) to analyze the data. The measurement model confirms the reliability and validity of latent constructs, while the structural model reveals significant positive associations. Improved accessibility of health facilities is strongly linked to higher life expectancy and better quality of life. Additionally, healthier lifestyle practices positively influence both life expectancy and quality of life. The statistical tests further support these relationships, emphasizing the critical role of healthcare infrastructure and individual choices in shaping public health outcomes. The findings provide actionable insights for public health interventions and policy development to enhance the overall well-being of Jakarta's residents.
Analysis of the Impact of Leadership, Organizational Culture, and Career Development on the Quality of Creative Industry Employees in Indonesia Khuan, Hendri; Nugroho, Robertus Adi; Santi Diwyarthi, Ni Desak Made; Mas Wiartha, Nyoman Gede; Irdhayanti, Efa
West Science Interdisciplinary Studies Vol. 2 No. 01 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i01.613

Abstract

This research investigates the impact of leadership styles, organizational culture, and career development on the quality of creative industry employees in Indonesia. Using a quantitative approach, a sample of 300 professionals from the creative sector was analyzed. The measurement model evaluation confirmed the reliability and validity of the constructs, while the structural model revealed significant positive relationships between leadership styles, organizational culture, and career development with the quality of creative industry employees. The results provide valuable insights for organizational strategies and practices within the Indonesian creative industry, emphasizing the importance of visionary leadership, innovative culture, and career development opportunities in enhancing the quality of creative outputs.
Co-Authors Ade Pradnyana, Ida Bagus Adi Pratama, I Wayan Adi Pratama, Wayan Adi Wiguna, Anak Agung Made Restu Adinda, Clearesta Adnyana, I Made Sucipta Agastya, I Putu Arya Agung, Bangsawan Satria Amara Laksmi, Ni Made Dinda Ambara Putra, I Made Anak Agung Aditya Priambada Anak Agung Dhimas Dharmika Pemayun Anggita, Felicita Maya Anggreni, Annisa Larasati Anjani Jasmine Patria Antari Putri, Ni Made Sherly Ardhana Reswari Masykuri Ari Kusuma Dewi, Ni Made Ari Swastiari, Anak Agung Istri Arisanti, Putu Dea Oktavia Arnes Yuli Vandika Arya Pratama, I Putu Dharma Arya Saputra, I Nyoman Astiti Putri, Ni Wayan Ari Ayu Aryasih, Putu Ayu Putri, Ni Komang Carrissa Bambang Suharto Budi Darma, Priscilla Patricia Cahaya Dewi, Komang Indah Cahyani, Ai Rainaya Candra Dewi, Made Kartika Candra Purwaningsih, Ni Made Chintia Pinaria, Ni Wayan Citrawati, Luh Putu claudia, claudia Clearesta Adinda Darmiati, Made Daroini, Muchlis Devi, Putu Divyanti Permata Dewa Ayu Yudiari Dewi, Ni Gusti Ayu Made Yuliana Diandra Parasara, Ni Putu Dwi Pratiwi, Kadek Andita Dwi Trisna, Ni Kadek Dziaulhaq, Naufal Rafi Emmanuel, Johnatan Christian Erlina Arisyandewi, Ni Kadek Fakhri Fakhrur Rozy Gangga Dwicaksana, Dewa Gede Gede Witarsana, I Gusti Agung Giri, Julio Marvel Grey, Kadek Rivaldo Guna Saputra, I Gede Made Indra Harlina, Sitti I Gusti Ayu Putu Wita Indrayani I Nyoman GD Mas Wiartha I Nyoman Sukana Sabudi I Nyoman Sukana Sabudi I Wayan Adi Pratama I Wayan Jata I Wayan Putu Adityapratama Ichwan, Odelia Valda Ida Ayu Nyoman Yuni Devi Antari Irdhayanti, Efa Irene Hanna H Sihombing Irfan Maulana, Irfan Ismail, Achmad Sofyan Iwan Harsono Jata, I Wayan Jayanti Wardana, Pande Luh Putu Maharani Judijanto, Loso Juniasti Rusmandani, Ni Nengah Kalpikawati , Ida Ayu Kalpikawati, Ida Ayu Kamista Putra, I Putu Raka Kepakisan, Ngurah Krisnayana Khuan, Hendri Komala Dewi, Ni Kadek Febriyanti Krisna Mahagangga, Putu Mas Kristiurman Jaya Mendrofa Kusuma Ningrat, Anak Agung Gede Rama Kusumarini, Indah Lingga Buana, I Putu Sila Smara Listya Cahya, Darmawan Loanata , Cahyo Purnomo Loanata, Cahyo Loanata, Cahyo Purnomo Made Darmiati Maharani, Ni Kadek Ayu Mahayogi Arya Suta, I Gusti Ngurah Aditya Mas Wiartha, Nyoman Gede Midun, Benediktha Aprilliani Muhammad Ade Kurnia Harahap Muhammad Yusuf Nasarani Sani, Gabriella Marcelina Natasha Wira, Ketut Nia Ni Luh Gde Sri Sadjuni Ni Made Ari Kusuma Dewi Ni Made Suastini, Ni Made Ni Putu Diah Sri Maharani Noviari Wedanti, Dewa Ayu Nyoman Gandha Pradipta Adisastra Nyoman Gede Mas Wiartha Octa Pramesta, I Wayan Reyvas Padma Wulandari, Ni Putu Putri Parusa, Jonathan Paschalia Karnoto, Delviola Stefani Pebriyanti, Ketut Dinda Permana, Kadek Bagus Jaya Permana, Kadek Rian Permatasari, Ayu Ulan Pinaria , Ni Wayan Chintia pinaria, ni wayan chintia Pinaria, Ni Wayan Chintya Prabawa Putri, Gusti Agung Ayu Novanda Pradipta Adisastra, Nyoman Gandha Pradipta Daniswara, I Gusti Agung Yogi Pradnya Wiweka, I Gede Giyan Pradyumna, Ayu Gania Pramana, I Dewa Putu Hendri Pramesti Putri, Ni Luh Putu Dela Prastha Adyatma Prastha Adyatma Pratama , I Wayan Adi Pratama, I Wayan Adi Pratiwi , Kadek Andita Dwi Pratiwi, Kadek Andita Dwi Pratiwi, Ni Wayan Amelia Prawira, Kadek Dwika Putra Pradyasta, I Putu Arya Dharma Putri Pratiwi, Putu Dilla Putu Diah Prabawati Putu Ricky Danendra Rahmiyati , Nekky Reni Ariasri, Nyoman Robertus Adi Nugroho Ryan Iswaratama, I Made Sabudi, I Nyoman Sukana Sadjuni , Luh Gde Sri Sadjuni , Ni Luh Gede Sri Saputra Wijaya, I Putu Saputra, Ritzky Huda Satya Upayanti, Ni Wayan Diah Setiadi, Bekti Setiawan, Gede Dedi Setiawan, Zunan setiawati, rahmi Sintya Dewi, Ni Putu Ayu Gita Sitha Mahadewi, Anak Agung Istri Slovenia, Regita Sri Maharani, Anak Agung Ayu Sri Sadjuni, Ni Luh Gede Suantara, I Putu Adi Suastini , Ni Made Suka Anjasmara, I Kadek Andre Sulistyawati, Ni Luh Ketut Sri Supada, Made Andi Surya Advika, I Putu Dipta Surya Syahputra, Irvan Tejawati, Kadek Liana Triana Putra, I Nyoman Trisania Pramesti, Ayu Irmma Utama Sembiring, Afen Prana Wiartha, Nyoman Gede Mas Wiartha, Nyoman Gede Mas Wiartha Widiantara, I Gusti Made Agung Bagus Widyanata, I Putu Aditya Wiguna, Anak Agung Made Restu Adi Wijaya, I Putu Ari Wiraraja, Satria Yudha Arya Witarsana , Agung Gede Witarsana, I Gusti Agung Gede Witranatha, I Wayan Yanti, Kadek Karisma Yoga Saputra, Ida Bagus Yudhawijaya, Made Yuliana Dewi, Ni Gusti Ayu Made Yulianti, Adinda Prasetya Yuna Sugiantari, Ni Made Yuni Devi Antari, Ida Ayu Nyoman