Claim Missing Document
Check
Articles

Sosialisasi Pengelolaan Pondok Wisata Berbasis Kearifan Lokal Ni Desak Made Santi Diwyarthi; I Wayan Jata; Nyoman Gede Mas Wiartha; I Wayan Adi Pratama
ABDISOSHUM: Jurnal Pengabdian Masyarakat Bidang Sosial dan Humaniora Vol. 4 No. 2 (2025): Juni 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/abdisoshum.v4i2.5020

Abstract

This community service program aimed to enhance the capacity of local communities in managing guesthouses based on local wisdom as part of a sustainable and environmentally friendly hospitality industry development strategy. The program was conducted in Melinggih Kelod Village, Payangan District, Gianyar Regency, an area renowned for its rich cultural and natural potential yet still facing challenges in the professional and ethical management of tourism accommodations. A total of 30 participants, consisting of local business actors and community members, took part in a series of socialization and training sessions. The training materials covered fundamental principles of sustainable tourism, cultural preservation strategies in tourism services, the integration of local values into guest service practices, and digital marketing techniques based on cultural content and authentic experiences. The method used a participatory approach involving case studies, simulations, and field-based mentoring. The results indicated that the community possesses strong potential to develop culturally and environmentally based guesthouses, provided that capacity building through practical training is offered. These findings are supported by several theories, including Community-Based Tourism (CBT), which emphasizes active community participation; Cultural Capital, which highlights the value of cultural assets as economic resources; and the Triple Bottom Line framework, which balances economic, social, and environmental aspects. This approach enables the development of competitive local guesthouse businesses while contributing to cultural preservation and sustainable development.
Pendampingan Pengelolaan Usaha Akomodasi di Bidang Front Office dan Housekeeping di Desa Wisata Melinggih Kelod Payangan Gianyar Bali Diwyarthi, Ni Desak Made Santi; Suastini , Ni Made; Pinaria , Ni Wayan Chintia; Sulistyawati, Ni Luh Ketut Sri; Jata, I Wayan; Loanata , Cahyo Purnomo; Pratiwi , Kadek Andita Dwi; Wiartha, Nyoman Gede Mas; Kalpikawati , Ida Ayu; Sadjuni , Luh Gde Sri; Pratama , I Wayan Adi
Jurnal Penelitian dan Pengabdian Masyarakat Vol. 3 No. 2 (2025): May 2025
Publisher : Yayasan Pondok Pesantren Sunan Bonang Tuban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61231/jp2m.v3i2.357

Abstract

The purpose of this community service activity is to improve the technical competence and behavior of accommodation managers so that they are able to provide services that are in accordance with hotel industry standards while being based on local values ??and sustainability principles. The training, which was held on April 4-5, 2025, involved 30 members of the local community. The method used refers to the Community Empowerment and Learning by Doing approaches, supported by the theories of Excellent Service, Behavioral Competency, Expectancy Theory, Hospitality Experience, SERVQUAL, and Sustainable Tourism Development. The results of this mentoring show an increase in participants' understanding and skills in standard operating procedures for guest services and awareness of the importance of sustainability principles. This training is expected to form more competent, independent village tourism human resources that are ready to compete in the hotel industry while still upholding local Balinese values.
A Penguatan Minat dan Ketrampilan Masyarakat Desa Wisata dalam Era Industry4.0 dan Society5.0 Witarsana , Agung Gede; Diwyarthi, Ni Desak Made Santi; Wiartha, Nyoman Gede Mas Wiartha; Suastini, Ni Made; Sadjuni , Ni Luh Gede Sri; Sulistyawati, Ni Luh Ketut Sri; Sabudi, I Nyoman Sukana
Jurnal Pengabdian Kepada Masyarakat Makardhi Vol. 5 No. 1 (2025): Jurnal Pengabdian Kepada Masyarakat MAKARDHI
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/makardhi.v5i1.1189

Abstract

The Community Service Activity by the Hospitality Management Program, Bali Tourism Polytechnic, held on Saturday, May 27, 2023, was conducted through training and hands-on practice for 25 MSME owners in Cemagi Tourism Village. With the theme 'Strengthening the Interests and Skills of the Residents of Cemagi Tourism Village,' this activity has had a positive impact in preparing the community to participate in the era of Industry 4.0 and Society 5.0. The development of tourism and the skills of the local community are key to improving the well-being and economic potential of Cemagi Tourism Village. The choice to focus on strengthening interests and skills as baristas was a wise decision, considering the growth of restaurants and accommodations in Badung Regency that require skilled workers in the coffee shop industry.
Kolaborasi Pentahelix dalam Pengelolaan Wisata Budaya pada Desa Wisata: Studi Kasus Desa Wisata Melinggih Kelod, Payangan Santi Diwyarthi, Ni Desak Made; Pramana, I Dewa Putu Hendri; Adi Pratama, I Wayan; Mas Wiartha, Nyoman Gede; Jata, I Wayan
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 8 No 3 (2025)
Publisher : Jayapangus Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37329/ganaya.v8i3.4056

Abstract

This research is a descriptive study with a qualitative approach conducted from March to April 2025. It explores the development of Melinggih Kelod Tourism Village in Payangan District, Gianyar Regency, through the Pentahelix approach involving government, academics, business actors, local communities, and media. The research methods include observation, document study, and interviews, utilizing both primary and secondary data sources. Data collection techniques employed purposive sampling, selecting participants who were deemed representative of the research population. Interviews were conducted with 20 individuals, including community leaders, the head of the tourism awareness group (Pokdarwis), members of the youth community (sekeha truna and truni), tourism entrepreneurs in Melinggih Kelod Tourism Village, academics from the Bali Tourism Polytechnic, and digital marketing experts. The data analysis technique includes data reduction, data display, and conclusion drawing and verification, based on the theory of Miles and Huberman. The research findings indicate that the implementation of this model contributes to an increase in tourist numbers, community involvement in the tourism sector, and village economic growth, particularly through community-based enterprises such as homestays, culinary ventures, and cultural attractions found in Melinggih Kelod Tourism Village, Payangan District, Gianyar Regency.Theoretical support from Collaborative Governance, Social Capital Theory, Diffusion of Innovation, and Sustainability Theory emphasizes that synergy among various stakeholders plays a role in strengthening the competitiveness and sustainability of the tourism village. Despite challenges such as limited infrastructure, the status of the village as an Independent Tourism Village demonstrates that community-based management, supported by innovation and sustainable empowerment, can enhance community welfare while preserving local culture.
The Impact of Communication on Employee Performance in F&B Service Department at PRA Hotel, Legian Pradnya Wiweka, I Gede Giyan; H. Sihombing, Irene Hanna; Santi Diwyarthi, Ni Desak Made
Jurnal Multidisiplin West Science Vol 4 No 06 (2025): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v4i06.2281

Abstract

This study aims to examine the influence of communication on employee performance within the Food and Beverage Service department at PRA Hotel, Legian. The research involved a sample of 55 employees, ranging from captain level to supervisory roles and above, who regularly participated in afternoon briefing sessions. The study utilized both quantitative data from the Associate Opinion Survey and qualitative insights gathered through unstructured interviews with the Food and Beverage Manager, as well as several captains and supervisors. Primary data were obtained through questionnaires distributed to selected respondents using purposive sampling. The data analysis employed a simple linear regression model using SPSS version 30 for Windows. The findings indicate that the communication variable (X) has a positive and statistically significant impact on employee performance (Y) in the Food and Beverage Service department at PRA Hotel, Legian.
Dampak Keterampilan Storytelling Waitress terhadap Peningkatan Penjualan Hidangan Lokal: Studi Kasus pada Restoran Hotel Bintang Empat di Sanur, Bali Santi Diwyarthi, Ni Desak Made; Jata, I Wayan; Darmiati, Made; Citrawati, Luh Putu
Jurnal Multidisiplin West Science Vol 4 No 06 (2025): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v4i06.2282

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh keterampilan storytelling yang dimiliki waitress terhadap peningkatan penjualan hidangan lokal di restoran hotel kawasan Sanur, Bali. Pendekatan penelitian yang digunakan adalah metode campuran (mixed methods) dengan teknik pengumpulan data melalui kuesioner dan wawancara mendalam. Subjek penelitian meliputi 40 waitress dari empat hotel yang menyajikan hidangan lokal, serta lima F&B Manager sebagai informan kunci. Hasil penelitian menunjukkan bahwa storytelling yang efektif mengenai nilai budaya dan sejarah kuliner Bali mampu meningkatkan ketertarikan konsumen, yang berdampak signifikan terhadap penjualan. Temuan ini diperkuat oleh teori experiential marketing dan peran narasi dalam pemasaran jasa. Rekomendasi mencakup perlunya pelatihan rutin keterampilan storytelling bagi waitress serta integrasi narasi budaya dalam strategi promosi restoran hotel.
Socialization of Local Wisdom-Based Homestay Management in Sustainable and Environmentally Friendly Hospitality Industry : Pengabdian I Wayan Adi Pratama; Ni Desak Made Santi Diwyarthi
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 3 No. 4 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 3 Nomor 4 (April 2025
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v3i4.413

Abstract

This community service activity aims to enhance the capacity of local communities in managing homestays based on local wisdom as part of developing a sustainable and environmentally friendly hospitality industry. The program was conducted in Gianyar Regency, Bali, with 30 participants, a region rich in cultural and natural potential yet still facing challenges in managing tourism accommodations professionally and ethically. The socialization emphasized principles of sustainable tourism, cultural preservation, local value integration, and green hospitality practices. The results showed that the community responded positively, expressing enthusiasm to apply the insights gained, particularly in implementing Tri Hita Karana values and local narratives in homestay development. These findings align with theories such as Community-Based Tourism, Cultural Capital, and the Triple Bottom Line, confirming the importance of culture-based, participatory, and sustainable approaches in building a resilient hospitality sector.
The Pengaruh Brand Image terhadap Minat Beli Wisatawan Domestik di The Oberoi Beach Resort, Bali Dewi, Ni Gusti Ayu Made Yuliana; Jata, I Wayan; Witarsana, I Gusti Agung Gede; Diwyarthi, Ni Desak Made Santi
JURNAL BISNIS HOSPITALITI Vol 14 No 1 (2025): Jurnal Bisnis Hospitaliti
Publisher : Pusat Penelitian & Pengabdian kepada Masyarakat, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jbh.v14i1.1448

Abstract

This research was prompt by the number of domestic visits at The Oberoi Beach Resort Bali which had low visits compared to visits by foreign market shares. This study aims to analyse the impact of brand image on the buying interest of domestic tourists and the extent to which brand image has a significant influence on buying interest at The Oberoi Beach Resort, Bali. The data in this study was collected by questionnaire distribution techniques that use the Likert scale as a measuring tool, sampling was carried out based on non-probability sampling techniques, samples were purposively selected. The sample used amounted to 100 respondents from domestic tourists. The data collected was carried out quantitative analysis using SPSS software version 25 for Windows. This analytical approach involves testing rules for classical assumption testing, simple linear regression, t-test analysis and determination analysis. The results showed that brand image had a significant effect on the buying interest of domestic tourists at The Oberoi Beach Resort, Bali. With a tcount (12.623) > ttable (1.98447) and a coefficient of determination test value (R2) with a strong influence category with a percentage of 61.9%. In conclusion, it is important to increase a positive brand image to increase the buying interest of domestic tourists at The Oberoi Beach Resort, Bali. The practical implication of this research highlights the need for targeted branding strategies that resonate with domestic tourists by emphasizing local cultural elements, offering personalized domestic packages, and increasing brand familiarity through localized marketing efforts.
Harmony in Diversity at Poltekpar Bali: Implementation the First Principle of Pancasila Diwyarthi, Ni Desak Made Santi; Pratama, I Wayan Adi
Edu Cendikia: Jurnal Ilmiah Kependidikan Vol. 5 No. 02 (2025): Research Articles, August 2025
Publisher : ITScience (Information Technology and Science)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/educendikia.v5i02.5997

Abstract

Religious diversity in Indonesia represents both a strength and a challenge in fostering national unity, particularly in the context of higher education. As the world's largest archipelagic nation with six officially recognized religions, Indonesia upholds Pancasila as its foundational philosophy, with the first principle being "Belief in One Supreme God." This study investigates the role of student religious organizations at Politeknik Pariwisata Bali (Poltekpar Bali) in reinforcing this principle while simultaneously promoting interfaith harmony and inclusivity among students from various faith backgrounds. Employing a qualitative research methodology, this study utilizes literature review and participatory observation to examine the contributions of student-led religious organizations, including Rohkristo (Christian and Catholic students), KAMHD (Hindu students), IKLIM (Muslim students), and KMB (Buddhist students). Findings indicate that these organizations not only serve as spaces for spiritual growth and religious expression but also play a significant role in fostering cross-cultural understanding through a variety of collaborative initiatives. These include interfaith dialogues, joint community service projects, disaster relief efforts, environmental campaigns, and shared celebrations of religious holidays. Such activities cultivate an atmosphere of respect, empathy, and peaceful coexistence among students of different beliefs. By engaging in constructive interreligious engagement, student religious organizations at Poltekpar Bali contribute meaningfully to the embodiment of Pancasila values in a pluralistic educational environment. This study underscores the importance of empowering student-led religious communities as key actors in promoting social cohesion, interfaith solidarity, and the ethical development of future tourism professionals in Indonesia's multicultural society.
Pengaruh Harga dan Electronic Word of Mouth (E-WoM) terhadap Keputusan Membeli Generasi Milenial di LM Hotel. Supada, Made Andi; Sabudi, I Nyoman Sukana; Sri Sadjuni, Ni Luh Gde; Santi Diwyarthi, Ni Desak Made
Jurnal Multidisiplin West Science Vol 4 No 07 (2025): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v4i07.2424

Abstract

LM Hotel merupakan salah satu hotel Bintang lima yang berada di Bali. Dalam pemasaran yang sudah dilakukan LM Hotel memusatkan pemasaran mereka pada media sosial dan menargetkan segmen tertentu salah satunya generasi milenial. Dari pemasaran yang sudah dilakukan, diketahui terjadi peningkatan E-Wom di hotel LM di kalangan milenial namun tingkat kunjungan atau minat beli generasi milenial terus menurun. Penurunan ini disebabkan oleh beberapa faktor salah satunya adalah harga yang dianggap terlalu tinggi oleh generasi milenial. Sehingga penting mengetahui bagaimana pengaruh harga dan E- Wom terhadap minat beli generasi milenial di LM Hotel. Penelitian ini bertujuan untuk mengetahui bagaimana harga dan E-Wom dapat mempengaruhi minat beli generasi milenial di LM Hotel. Penelitian ini merupakan penelitian kuantitatif dengan menggunakan teknik analisis regresi linier berganda. Pada penelitian ini dalam menggunakan regresi linier berganda terdapat beberapa uji yaitu uji asumsi klasik, regresi liner berganda, uji t dan uji koefisien determinasi. Jumlah responden yang digunakan dalam penelitian ini sebanyak 120 orang responden. Hasil dari penelitian ini memaparkan Harga memberikan pengaruh positif atau signifikan pada Minat Beli Generasi Milenial di LM Hotel. Hal tersebut ditunjukkan dari hasil uji t-hitung > t-tabel yaitu 1,760 > 1,288. Sementara E-Wom berpengaruh positif atau signifikan terhadap Minat Beli Generasi Milenial di LM Hotel. Hal tersebut ditunjukkan dari t-hitung > t-tabel yaitu 3,760 > 1,288. Untuk variabel harga dan E-Wom berpengaruh secara parsial pada variabel Minat Beli Generasi Milenial di LM Hotel. Hal tersebut dapat dilihat dari uji regresi liner berganda dimana nilai F-hitung > F-tabel yaitu 32.274 > 3,07. Dari uji koefisien determinasi diketahui variabel harga dan E-Wom memberikan pengaruh sebesar 35,6% terhadap Minat Beli Generasi milenial di LM Hotel.
Co-Authors Ade Pradnyana, Ida Bagus Adi Pratama, I Wayan Adi Pratama, Wayan Adi Wiguna, Anak Agung Made Restu Adinda, Clearesta Adnyana, I Made Sucipta Agastya, I Putu Arya Agung, Bangsawan Satria Amara Laksmi, Ni Made Dinda Ambara Putra, I Made Anak Agung Aditya Priambada Anak Agung Dhimas Dharmika Pemayun Anggita, Felicita Maya Anggreni, Annisa Larasati Anjani Jasmine Patria Antari Putri, Ni Made Sherly Ardhana Reswari Masykuri Ari Kusuma Dewi, Ni Made Ari Swastiari, Anak Agung Istri Arisanti, Putu Dea Oktavia Arnes Yuli Vandika Arya Pratama, I Putu Dharma Arya Saputra, I Nyoman Astiti Putri, Ni Wayan Ari Ayu Aryasih, Putu Ayu Putri, Ni Komang Carrissa Bambang Suharto Budi Darma, Priscilla Patricia Cahaya Dewi, Komang Indah Cahyani, Ai Rainaya Candra Dewi, Made Kartika Candra Purwaningsih, Ni Made Chintia Pinaria, Ni Wayan Citrawati, Luh Putu claudia, claudia Clearesta Adinda Darmiati, Made Daroini, Muchlis Devi, Putu Divyanti Permata Dewa Ayu Yudiari Dewi, Ni Gusti Ayu Made Yuliana Diandra Parasara, Ni Putu Dwi Pratiwi, Kadek Andita Dwi Trisna, Ni Kadek Dziaulhaq, Naufal Rafi Emmanuel, Johnatan Christian Erlina Arisyandewi, Ni Kadek Fakhri Fakhrur Rozy Gangga Dwicaksana, Dewa Gede Gede Witarsana, I Gusti Agung Giri, Julio Marvel Grey, Kadek Rivaldo Guna Saputra, I Gede Made Indra Harlina, Sitti I Gusti Ayu Putu Wita Indrayani I Nyoman GD Mas Wiartha I Nyoman Sukana Sabudi I Nyoman Sukana Sabudi I Wayan Adi Pratama I Wayan Jata I Wayan Putu Adityapratama Ichwan, Odelia Valda Ida Ayu Nyoman Yuni Devi Antari Irdhayanti, Efa Irene Hanna H Sihombing Irfan Maulana, Irfan Ismail, Achmad Sofyan Iwan Harsono Jata, I Wayan Jayanti Wardana, Pande Luh Putu Maharani Judijanto, Loso Juniasti Rusmandani, Ni Nengah Kalpikawati , Ida Ayu Kalpikawati, Ida Ayu Kamista Putra, I Putu Raka Kepakisan, Ngurah Krisnayana Khuan, Hendri Komala Dewi, Ni Kadek Febriyanti Krisna Mahagangga, Putu Mas Kristiurman Jaya Mendrofa Kusuma Ningrat, Anak Agung Gede Rama Kusumarini, Indah Lingga Buana, I Putu Sila Smara Listya Cahya, Darmawan Loanata , Cahyo Purnomo Loanata, Cahyo Loanata, Cahyo Purnomo Made Darmiati Maharani, Ni Kadek Ayu Mahayogi Arya Suta, I Gusti Ngurah Aditya Mas Wiartha, Nyoman Gede Midun, Benediktha Aprilliani Muhammad Ade Kurnia Harahap Muhammad Yusuf Nasarani Sani, Gabriella Marcelina Natasha Wira, Ketut Nia Ni Luh Gde Sri Sadjuni Ni Made Ari Kusuma Dewi Ni Made Suastini, Ni Made Ni Putu Diah Sri Maharani Noviari Wedanti, Dewa Ayu Nyoman Gandha Pradipta Adisastra Nyoman Gede Mas Wiartha Octa Pramesta, I Wayan Reyvas Padma Wulandari, Ni Putu Putri Parusa, Jonathan Paschalia Karnoto, Delviola Stefani Pebriyanti, Ketut Dinda Permana, Kadek Bagus Jaya Permana, Kadek Rian Permatasari, Ayu Ulan Pinaria , Ni Wayan Chintia pinaria, ni wayan chintia Pinaria, Ni Wayan Chintya Prabawa Putri, Gusti Agung Ayu Novanda Pradipta Adisastra, Nyoman Gandha Pradipta Daniswara, I Gusti Agung Yogi Pradnya Wiweka, I Gede Giyan Pradyumna, Ayu Gania Pramana, I Dewa Putu Hendri Pramesti Putri, Ni Luh Putu Dela Prastha Adyatma Prastha Adyatma Pratama , I Wayan Adi Pratama, I Wayan Adi Pratiwi , Kadek Andita Dwi Pratiwi, Kadek Andita Dwi Pratiwi, Ni Wayan Amelia Prawira, Kadek Dwika Putra Pradyasta, I Putu Arya Dharma Putri Pratiwi, Putu Dilla Putu Diah Prabawati Putu Ricky Danendra Rahmiyati , Nekky Reni Ariasri, Nyoman Robertus Adi Nugroho Ryan Iswaratama, I Made Sabudi, I Nyoman Sukana Sadjuni , Luh Gde Sri Sadjuni , Ni Luh Gede Sri Saputra Wijaya, I Putu Saputra, Ritzky Huda Satya Upayanti, Ni Wayan Diah Setiadi, Bekti Setiawan, Gede Dedi Setiawan, Zunan setiawati, rahmi Sintya Dewi, Ni Putu Ayu Gita Sitha Mahadewi, Anak Agung Istri Slovenia, Regita Sri Maharani, Anak Agung Ayu Sri Sadjuni, Ni Luh Gede Suantara, I Putu Adi Suastini , Ni Made Suka Anjasmara, I Kadek Andre Sulistyawati, Ni Luh Ketut Sri Supada, Made Andi Surya Advika, I Putu Dipta Surya Syahputra, Irvan Tejawati, Kadek Liana Triana Putra, I Nyoman Trisania Pramesti, Ayu Irmma Utama Sembiring, Afen Prana Wiartha, Nyoman Gede Mas Wiartha, Nyoman Gede Mas Wiartha Widiantara, I Gusti Made Agung Bagus Widyanata, I Putu Aditya Wiguna, Anak Agung Made Restu Adi Wijaya, I Putu Ari Wiraraja, Satria Yudha Arya Witarsana , Agung Gede Witarsana, I Gusti Agung Gede Witranatha, I Wayan Yanti, Kadek Karisma Yoga Saputra, Ida Bagus Yudhawijaya, Made Yuliana Dewi, Ni Gusti Ayu Made Yulianti, Adinda Prasetya Yuna Sugiantari, Ni Made Yuni Devi Antari, Ida Ayu Nyoman