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All Journal Jurnal Ekonomi dan Bisnis Jagaditha Jurnal Manajemen dan Kewirausahaan (JMDK) Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) E-JRM Jurnal bintang manajemen IIJSE
Khalikussabir, Khalikussabir
Universitas Islam Malang
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Other

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Pengaruh Kualitas Pelayanan Terhadap Loyalitas Pelanggan Melalui Kepercayaan (Pada Pelanggan HRS Jaya Ketapang Sampang) Horis Fendi; Budi Wahono; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 06 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This research was conducted to analyze the direct influence and indirect influence of service quality on customer loyalty through customer trust. with the aim of knowing the description of service quality, customer loyalty and trust.The population used in this study is HRS Jaya Ketapang Sampang. Determination of samples using purposive sampling technique. Based on the criteria obtained 89 respondents. The type of research used is explanatory research. Methods of collecting data using questionnaires. Data analysis method uses path analysis. While the data analysis tool used validity test, reliability test, nomination test, with hypothesis testing using the t test and sobel test.The results of this study indicate that service quality variables have a positive and significant effect on trust, service quality variables have a significant positive effect on loyalty, the trust variable has a significant positive effect on loyalty, the trust variable can mediate the effect of service quality on loyalty. Keywords: Service Quality, Customer Loyalty and Customer Trust.
Pengaruh Beban Kerja, Stres Kerja, Kompensasi Terhadap Kinerja Karyawan Di PT. Cita Intrans Selaras Sirajul Ulum; Budi Wahono; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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AbstractHuman resources are an important component in the continuity of the company so it is necessary to conduct research related to employee performance. In this study, employee performance is influenced by workload, work stress and compensation, so this research was conducted to determine the effect of workload, work stress and compensation on employee by performance the purpose of this research is to know that workload, work stress, and compensation have a (simultaneous) effect on employee performance and to know the individual (partial) effect of the independent variable on the dependent variable, namely the effect of workload on employee performance, work stress on employee performance, compensation on employee performance with quantitative research methods, associative approach, instrument test, classical assumption test, normality test, multiple linear regression analysis test, hypothesis test and R2 coefficient of determination testwith the results of the research showing that simultaneously there is a positive and significant influence simultaneously on employee performance, workload (X1) partially has a significant positive effect on employee performance, work stress (X2) partially has an insignificant positive effect on employee performance, compensation ( X3) partially has no significant negative effect on employee performancecompanies can maintain policies that are currently carried out, add variables or develop existing indicators in research. Keywords: workload, work stress, compensation and employee performance
Pengaruh Kepemimpinan Transformasional Dan Disiplin Kerja Terhadap Kepuasan Kerja Pegawai (Studi Kasus Kantor DPRD Kota Bima) Arif Akbarrurrijal; Budi Wahono; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract Transformational leadership is the ability of a leader to influence employees to achieve targeted goals to do extraordinary things. A leader must be able to influence his employees in certain ways to achieve the goals to be achieved from the company. Transformational leadership is the ability of superiors to work with others to optimally transform human resources within the company to achieve goals in accordance with predetermined achievements.Transformational leadership has a strong influence in running an organization. A leader must be able to create a sense of self-confidence with employees, as a leader must also be able to make the employees he leads have the determination to carry out the goals that have been determined by the company. Leaders should involve employees when making decisions, so that employees feel more valued and have self-esteem. Transformational leadership is a situation in which employees of a transformational leader feel trust, admiration, loyalty, and respect for the leader, and they are motivated to do more than expected. A leader must be able to transform and motivate employees by making them more aware of the importance of results or work, encouraging them to prioritize the company or team over self-interest, and activating their needs at a higher level. The leadership style applied by the leader will have an impact on employee job satisfaction. Job satisfaction is a positive emotional state that is the result of evaluating one's work experience. Job dissatisfaction arises when one's expectations are not met. (Danang Sunyoto 2015) Work discipline can be defined as an attitude of respect, respect, obedience, and obedience to the applicable regulations, both written and unwritten and being able to carry out them and not evading sanctions. Employee discipline is absolutely necessary so that all activities that are being carried out run according to the mechanism that has been determined by Rivai, (2009) Good job satisfaction must be supported by high employee discipline, especially seen from the level of employee attendance. According to Wijaya et al. (2012: 52), the average attendance rate is 2-3 percent, symptoms of poor employee work discipline. Basically the discipline factor is one of the important functions of human resource management and is the key to the realization of goals, because without discipline it is difficult to achieve maximum goals. Job satisfaction is an assessment, feeling or attitudea person or employee towards his work and relationships with the work environment, type of work, compensation, relationships between coworkers, social relations at work and so on. Job satisfaction is the fulfillment of several wants and needs through work or work activities. Each employee will have a measure of job satisfaction which varies from one employee to another. Job satisfaction varies due to differences social status in society.  Keywords : Transformational leadership, work discipline and job satisfaction
Analisis Store Atmosphere, Keragaman Produk, Dan Kualitas Pelayanan Terhadap Minat Beli Konsumen (Studi Kasus Halalan Mart Sukorejo, Kabupaten Pasuruan) Edi Saputra; Rois Arifin; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 08 Februari 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThe purpose of research is to analyze the effect of store atmosphere, product diversity, and service quality on consumer buying interest at Halalan Mart Sukorejo. The population in this study are consumers of Halalan Mart. The sampling technique used purposive sampling with a sample size of 90 respondents to Halalan Mart consumers. The method used in processing data using a quantitative approach with multiple linear regression analysis tools through the IBM SPSS 25 application program (statistical product and service solutions). From data management, it is found that store atmosphere and product diversity have a positive and significant effect on consumer purchase interest, while service quality does not, and simultaneously the three independent variables have a significant effect on consumer purchase interest. Keywords: Analysis Store Atmosphere, Product Diversity, Service Quality, Purchase Interest
Pengaruh Brand Image, Brand Trust, Dan Kualitas Informasi Terhadap Keputusan Pembelian Di Shopee ( Studi Kasus Pada Mahasiswa Angkatan 2018 FEB Universitas Islam Malang ) Alhidayatullah Nur Utomo Putra; Nurhajati Nurhajati; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 10 Agustus 2022
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract Rapid technological developments affect the development of e-commerce, including the behavior of consumer purchasing decisions. The development of online shopping services in Indonesia is very fast. Currently, there are various marketplace platforms such as Tokopedia, Shopee, Lazada and others. Based on information stating that the Shopee marketplace won the Top Marketpalce award in Indonesia. The survey results show that Shopee is the marketplace with the highest number of visitors in Indonesia in the second quarter of 2020 with 93,440,300 monthly web visitors compared to Tokopedia, Lazada, Bukalapak, etc. In this study, the formulation of the problem is how brand image, brand trust and information quality affect purchasing decisions at shope. The purpose of this study was to determine and analyze the effect of brand image, brand trust and quality of information on purchasing decisions at shope. This study uses quantitative methods. The data source in this study used a purposive sampling technique where the criteria in this study were FEB Unisma students who had made purchases at shope. Based on the research that has been done, it can be concluded that Brand Image, Brand Trust and Information Quality have a significant effect on purchasing decisions. The higher the brand image, brand trust and quality of information, the higher the purchase decision. Keywords: Brand Image, Brand Trust, Quality Of Information And Purchasing Decisions
Pengaruh Gaya Kepemimpinan, Motivasi Dan Disiplin Kerja Terhadap Kinerja Pengurus (Studi Pada Pengurus Badan Eksekutif Mahasiswa FEB UNISMA) Yasir Arafat; Budi Wahono; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 03 Agustus 2022
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract Student organizations are a vehicle and a means of fostering students to increase knowledge and improve their intellectual and personal well-being in order to achieve university goals. One of the most important aspects of organizational life is the quality of leadership. Leadership has the responsibility to motivate members to achieve organizational goals, whereas leading an organization shows the relationship between leaders and members and how leaders lead their goals. This study aims to determine and measure the influence of leadership style, motivation and work discipline on the performance of BEM FEB UNISMA administrators. This research method uses quantitative methods with descriptive casual research. The population in this study is the administrators/members of the Student Executive Board of FEB UNISMA. In taking this sample using saturated sampling where all members of the population are used as samples. In this study, the sample was the entire management of the BEM FEB Islamic University of Malang for the 2020-2021 period consisting of the Daily Management Board, Internal Division, External Division, Talent Interest Division, Media Division, and Education Division, totaling 50 administrators. The results showed that leadership style, motivation and work discipline had a significant effect on the performance of the BEM FEM UNISMA management. Keywords: Management Performance, Leadership Style, Motivation, Work Discipline
Pengaruh Harga, Kualitas Pelayanan Dan Kualitas Produk Terhadap Kepuasan Pelanggan Pada PT. Literasi Nusantara Abadi Grup Waras Widodo Saputro; Muhammad Mansur; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

 Abstrack The purpose of this study was to determine and analyze the effect of price, service quality and product quality on customer satisfaction. Primary data collection using questionnaires and secondary data collection using a survey of consumers who visit PT. Abadi Literacy Group recorded 71 consumers as a population. using purposive sampling technique with criteria.The results in this study indicate that there is a partial effect of price on customer satisfaction, service quality partially affects customer satisfaction, product quality partially affects customer satisfaction Keywords: Price, Service Quality, Product Quality and Customer Satisfaction 
Pengaruh Bi Rate, Exchange Rate(Idr/Usd), Dan Inflasi Terhadap Indeks Saham Syariah Yang Tercatat di JII Di Masa Pandemi Covid-19 Tahun 2020. Abdul Majid; Ronny Malavia Mardani; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 07 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThis study aims to determine and analyze the effect of the BI Rate, Exchange Rate, and Inflation on the Islamic stock index listed at JII during the COVID-19 pandemic. This research is an explanatory research type, with a quantitative approach. The analytical method used is multiple linear regression analysis. The sample used in this study using purposive sampling technique obtained 30 companies.The results of this study indicate that partially there is no significant effect between the BI Rate on the stock index, the Exchange Rate has a significant effect on the stock index and inflation has no effect on the stock index. Keywords: BI Rate, Exchange Rate, Inflation and stock index
Pengaruh Kualitas Produk, Harga Dan Citra Merek Terhadap Keputusan Pembelian Brand Thanksinsomnia (Studi Kasus Pada Mahasiswa Fakultas Ekonomi Dan Bisnis Unisma Malang Angkatan 2018) Achmad Febryanto Irmansyah; Muhammad Ridwan Basalamah; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This study means to decide and investigate the impact of item quality, cost, and brand picture on buying choices for the Thanksgiving brand. This kind of examination utilizes expalanatory research, with an example of 95 respondents. The investigation procedure utilizes numerous straight relapse examination. The reliant variable in this study is Buy Choice, while the free factors are Item Quality, Cost, and Brand Picture. The consequences of the review inferred that the factors of item quality, cost, and brand picture had a huge synchronous and halfway impact on buying choices. Keywords: Quality Product, Price, And Brand Image.
Pengaruh Diskon Flash Sale, Rating Dan Gratis Ongkos Kirim Terhadap Keputusan Pembelian Pada Marketplace Shopee Miftakhul Jannah; Budi Wahono; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 13 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract The growth of the e-commerce business that is getting bigger and faster in Indonesia has caused many other e-commerce to appear and offer various advantages and conveniences as well as lead to increasingly fierce competition between major e-commerce companies in Indonesia in fighting for first place in various aspects. The purpose of this study was to determine the effect of Flash Sale Discounts, Ratings and Free Shipping on purchasing decisions on the Shopee Marketplace. This type of research is quantitative with multiple linear regression data analysis. The results showed that Flash Sale Discounts, Ratings, Free Shipping had a significant effect on Shopee Marketplace Purchase Decisions, Flash Sale Discounts had a significant positive effect on Purchase Decisions, Ratings had a significant negative effect on Purchase Decisions and Free Shipping had a significant negative effect on Purchase Decisions. Keywords: Flash Sale Discount, Rating, Free Shipping, Buying Decision  
Co-Authors A. Agus Priyono Abdul Kodir Djaelani Abdul Majid Abdul Majid Abdul Waris Abdul Waris Abdul Waris Ach Zainur Ridha Achmad Agus Priyono Achmad Febryanto Irmansyah achmad rizal ubaidillah Ade Kafa Bih Adhim, Mohammad Bashoril Adrian Ferryawan Abel Adzkar, M Aqil Afi Rachmat Slamet Agus Hermawan Agus Irawan Agus Mukorobin Agus Salim Ah Khafid Fiqih A Ah Zaki Amali Ahmad Afini Maulaya Ahmad Faruq Al Hafiz Ahmad Lukman Fahri Rahman Ahmad Pratama Tri Putra Ahmad Wanto Baihaki Aji Achmad Syaifullah Akbar, Risqi Hi’mal Al Ja’fari, Ach Shohibul Risqi Alfiyan Ardiansyah Alhidayatullah Nur Utomo Putra Ali Imron Maulana Alim Khoirudin Alya Nurul Sa’diyah Amin, Muh Sirojuddin Amin, Muhammad Sirojuddin Aminuyati Amita Rizki Ananda, Nickola Wahyu Anandiya, Khofifah Eka Andhinilarasati, Andhinilarasati Andreansyah, Onky Antyanadea Maharani Arafat, Yasir Ardana, Erico Janu Ardiana, Miranda Venska ARDIANSYAH ARDIANSYAH Ardiansyah Ardiansyah Ari Firmansyah Arie Dzulhijjah Arif Akbarrurrijal Arini Fitria Mustapita Arini Maulidiyah Aristanto, Eko Armahfia Amami Arsyianto, Muhammad Tody Ataka Sauqi Aulia Firma Hairera Aulia, Selsa Reza Putri Awaludin Arfan Awaludin Awaludin Awalyah, Azizah Aziz, Latifatul Hamida Azizah, Sovia Nur Bambang Heri Susanto Banowati, Berliana Tri Basalamah, Muhammad Ridwan Bayu Kristianingsih Bilal Muqtadin Bima Nufrizar Rosyidi Binti Nurlailah Budi Purnomo Budi Wahono Bulgis Bulgis Chazanah, Dinda Wahyu Nur Dafano Sefdaeniyo Dela Yumei Sartika Devitasari, Amelia Putri Dhila Nofia Azhari Dian Amalia Dimas Bavi Romadhon Dimas Saputro Legowo Dinda Yulian Triasa Dirgabangsa, Maulana Arlando Dyah Ayu Firkah Islamiah Edi Ardiansyah Edi Saputra Efendi Yusuf Eka Farida Eka Pitri Ramdani Elisyafa Maulidyna Endang Isiyowati Erlin Afrianti Ervita Ayu Astika Eva Susanti Fahmi Ibrahim Adjie Fahmi Rizal Fahmi, Kelvin Izza Fahrurrozi Rahman Fakhrizal Akbar Faliddah Mukadar Fatimatus Zahra Fatmasari Fatmasari Fatoni, Muchammad Arif Fauzarudin, Rifiyan Fauzi, Ahmad Nailul Feby Wijianto Fernandha, Zanuar Farhan Filda Sovilia Wandani FITRI FADHILA Ghafur, Nurvikrih Choliluddin Hadi Sunaryo Hadi Sunaryo Haq, M Ahsanul Harganes, Genta Dera Haris Haris, Haris Hasna Nur Isnaini Havisfal Alviansyah Heri Ahmad Suyudi Hesri Hesri Hidayatulloh Hidayatulloh Hilaria Wahon Hilmi, M. Rizqi Alvan Horis Fendi Huda, Lucky Miftakhul Ibnu Zakaria Ida Ristianah Ifani, Achmad Shofan Iin Widyantasari Ike Kusdyah Rachmawati Ila Jannatil Makwa Imam Maulana Hidayatullah Imansyah Imansyah Ita Athia Ita Kurniawati Jefri Purnama Jeni Susyanti Jeny Susyanti Jonata, Rizola Ardo Dikri Kapsir Kapsir Kartika Rose Rachmadi Khalishah, Salsabila Rohadatul Aisy Khatami Khatami Khuluq, Moh. Nur Khumaini Kodir, Abdul - Krismala Fadrila Kurniawan, Ivan Fachrur Kusuma, M Rafi Kusumawardani, Parawansa Galuh Laras Noviyanti Listi, Ike Ratna M. Afiq Fataya Hakim M. Agus Salim Al Fathoni M. Arief Ginanjar M. Cholid Mawardi M. Hufron M. Risqi Roynaldi M. Zainal Mahardani, Ahmad Subhan Masyhuri, Mohammad Nur Faizi Mayla Faisa Rahman MIFTACHUL JANNAH Miftakhul Jannah Millaningtyas, Restu Misbakhus Sudur Moch. Ardiansyah Pramudya Moch. Irfan Hakim Mochammad Fikri Alfandy Mochammad Sonif Afiffudin Moh Basyiruddin Moh. Anwar Rusni Mohammad Rizal, Mohammad Muchammad Aktabaroni Muchammad Ar-Rony Septianda Mudasir Mudasir Mufticha, Mufticha Muh. Dhiyaurrohman Muhamad Farkhan Muhamad Hamami NAJIH Muhamad Rizal Fatoni MUHAMMAD AGUS SALIM Muhammad Agus Salim Muhammad Arrozak Muhammad Choirul Miqdad Muhammad Fahmi Abdillah Muhammad Mansur MUHAMMAD MANSUR Muhammad Mansur Muhammad Marsi Sahroni Muhammad Maulana Habibi Muhammad Mauludin Hertana Putra Muhammad Rifqy Muhammad Rijal Yusuf Izzuddin Muhammad Saifudin Muhammad Yusril Hafidz Muhammad Zamik Sofa Muliana Nafiah Mumtaz, Muhammad Abdillah Hifny Mutiara, Sawidatul N Rachma N Rachma N. Rachma N. Rachma Nabila, Fitria Sane Nadia Surya Safitri Nadriani Bahrudin Nanda Purnama Nanik Krismonika NGUMAR NGUMAR Nia Ella Feradiana Nikmatur Rosidah Nirza, Achmad Hudzaifah Abiyyu Nisa, Khoirotun Nofan Adi Saputra Nofita, Dyah Noormansyah Noormansyah Nova Dwi Cahyani Nugraha, M Tri Rangga Nugraha, Nizar Alfa Nugroho, Rendra Cahyo Nur Hidayati Nur Hidayati Nuraini Nuraini Nurhajati Nurhajati Nurhidayah Nurhidayah Nurhidayah Nurhidayah Nuriana, Farikha Nuronia, Khoviva Nurqomaria Nurqomaria Nurul Ahmadi Nurul Hadi Octavia Dwi Kumala Okky Trio Aldo Pardiman Pardiman Pratama, Dimas Raka Setya Pristy Indah Nurfiana Puji Handayati Putra, Novan Satria Putri Ayuningtyas Putri, Elok Islamiyah Dirna Putri, Stevany Amelia Putri, Wardana Qari, Moh Rafiq, Hasfito Rasidi Rasidi Ratna Tri Hardaningtyas, Ratna Tri regita vebian putri Reza Amanullah Rusydi Ridho Mukhlis Aristo Rika Yunita, Rika Riki Renaldi Rini Susanti Rizqi, Moch Ilham Khoirur Robbany, Akhmad Sa`ad Ainur Robet Tanaka Rofiatul Istiqomah Rofiqi Rofiqi Rohman, Kholilur Rois Arifin Roisul Am, Moch Izza Ronny Malavia Mardani Ro’is Ro’is Ryanda Titanio Yunarsyah Salman AL Farizy Samuriah, Samuriah Sandi Agung Mahardika Satria Putra Utama Selvi Dwi Rahmawati Setiyawan, Rendy Sibawai, Imam Nur Sindi Adha Sirajul Ulum Siska Satria Ningsih Siti Asiyah Siti Asiyah Siti Nur Latifah Siti Uswatun Khasanah Solikin Solikin Sudarmiatin Suharto, M. Khoirul Anwarudin Broto Sulton Sholehuddin Sulton Sholehuddin, Sulton Sunaryo, Hadi Syafi, Ahmad Syah, Hubbal Ikmal Syahputra, Hafiz Firdaus Syaiful Anam Syaiful Haq Syarif Hidayatullah Syarif Hidayatullah Syndu Artanto Taqiyyah, Farah Maulidah Taufiqurijal, Ahmad Taufiqurrahman, Mohammad Tengku Riza Zarzani N Therito Akbar Firmansyah Ubaid Choiri Ucha Nurul Qomaria Ula, Jauza’ Nuril Viky Alfiyanti Azizah Vinna Nisa’i Susanti Ningrum Viranda Devta Avita Dheana Wahdah Lutfiana Arinta Wahyudin Wahyudin Wahyuningtyas, Nanik Waras Widodo Saputro Wicaksono, Ardhitya Bahana Adil Widarko, Agus Winarno, Moh Abu Ali Winda Irawati Wisesa, Andhika Ghani Wiwin Rafida Wajapa Wulandarii, Dewi Yanuar, Moh David Yulinda Putri Melinia Yurina Khusnal Amaliyyah Zaenal Abidin Zannah, Khalimatul Zayyana Wardah, Zalfaa Bilqis Nurfaihaa Zeinorrida, Zeinorrida Zumrotul Afifah