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All Journal Jurnal Civics: Media Kajian Kewarganegaraan Journal of Tropical Life Science : International Journal of Theoretical, Experimental, and Applied Life Sciences JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) Tasyri` : Jurnal Tarbiyah-Syari`ah-Islamiyah Jurnal Manajemen dan Bisnis Kreatif Jurnal Mu'allim ASANKA: Journal of Social Science And Education International Journal Of Science, Technology & Management (IJSTM) Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK) Jurnal Puan Indonesia Jurnal Ilmiah Widya Borneo JURNAL TEKNOLOGI INFORMASI & KOMUNIKASI DALAM PENDIDIKAN Jurnal Flyover Journal of Education and Culture JIPM: Jurnal Indragiri Penelitian Multidisiplin TRIMAS: Jurnal Inovasi dan Pengabdian Kepada Masyarakat IKHLAS: Jurnal Pengabdian Dosen dan Mahasiswa Managere: Indonesian Journal of Educational Management Solo International Collaboration and Publication of Social Sciences and Humanities Impressive: Journal of Education Teknomatika: Jurnal Informatika dan Komputer An-Nas The Indonesian Journal of Computer Science Scientific Journal of Informatics Integralistik Jurnal Ilmiah Program Studi Bahasa Sunda SCIENTIA JOURNAL : Jurnal Ilmiah Mahasiswa Menulis: Jurnal Penelitian Nusantara Jurnal Studi Bahasa dan Sastra Arab
Syaifullah
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PENGARUH KUALITAS PRODUK DAN CITRA MEREK TERHADAP KEPUASAN KONSUMEN PADA PRODUK SURYA MAKMUR BATAM CENTRE Ganda, Ganda Wijaya; Syaifullah
SCIENTIA JOURNAL Vol 4 No 7 (2022): Volume 4 Nomor 7 2022
Publisher : LPPM Universitas Putera Batam

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Abstract

The objectives of this research are to: (1) assess the impact of product quality on customer satisfaction; and (2) determine the impact of product quality on consumer satisfaction.(2) Assess the impact of brand image on customer satisfaction.(3) assess the impact of product quality and brand image on customer satisfaction. This study is based on a connection.The Slovin formula was used to calculate the sample size, yielding a sample size of 178 persons.In this study, the hypothesis test is a multiple linear regression test.Based on the findings of the data analysis, a significance value of 0.0000.05 was achieved, indicating that product quality has a substantial impact on customer satisfaction.The significance value of the brand image variable was 0.002 0.05, indicating that brand image had a substantial influence on customer satisfaction with Surya Makmur Batam Center goods, according to the findings of data analysis.With a 0.0000.05 significant value, it can be inferred that product quality and brand image factors have an impact on customer satisfaction with Surya Makmur Batam Center items.Keywords: Brand Image, Consumer Satisfaction, Product Quality
PENGARUH KUALITAS PELAYANAN DAN HARGA TERHADAP LOYALITAS MELALUI KEPUASAN PELANGGAN DALAM MENYEWA DI PASAR BOTANIA 2 Kelsen, Kelsen; Syaifullah
SCIENTIA JOURNAL Vol 4 No 7 (2022): Volume 4 Nomor 7 2022
Publisher : LPPM Universitas Putera Batam

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Abstract

Rental business is a very profitable business nowadays. By paying attention to service quality and price can create customer satisfaction to the company and their loyalty will also increase. These aims of these studies were for determining the effected of service quality and price on loyalty through customer satisfaction at Pasar Botania 2 Batam used simple random sampling with 104 respondents which collected by distributing questionnaires. These studies use validities and reliabilities tests, classical assumption tests and influence tests also used path analysis and coefficient of determination analysis, while hypothesis testing on these studies uses t test, f test and Sobel test which is processed using SPSS version 25. The results of the t test show that service quality has a significant effect on customer satisfaction, the price value has a significant effect on customer satisfaction, service quality has a significant effect on customer loyalty, the price has a significant effect on customer loyalty, and customer satisfaction has a significant effect on customer loyalty. While Sobel test results show that service quality has an indirect effect on loyalty through customer satisfaction and the price has an indirect effect on loyalty through customer satisfaction.
PENGARUH KUALITAS PELAYANAN DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN PRODUK MS GLOW CABANG PANBIL MALL KOTA BATAM Dwi Astuti, Citra; Syaifullah
SCIENTIA JOURNAL Vol 5 No 2 (2022): Volume 5 Nomor 2 2022
Publisher : LPPM Universitas Putera Batam

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Abstract

Service quality is very important for every company, seen as a major factor in product selection. Customer fulfillment will be achieved if the quality of goods is in accordance with customer requirements. By providing good service to customers will greatly influence purchasing decisions and provide good final results for the company. Not only service quality but promotion is important in fostering a sense of belonging to the product. Promotion also provides good quality service to customers. Because by building good and clear services, it will have a positive impact on both parties to build mutual trust, with mutual trust and no hesitation. Many choices must be made by companies in creating promotional techniques at the individual item level. This analysis utilizes a descriptive study design through a quantitative approach. Using the SPSS application issue 25 to assist in this research. The sample used was 257 resource persons with random determination. Information collection is carried out through the provision of questionnaires, service quality and promotions were fairly distributed, where the independent variables were no multicollinearity and heteroscedasticity were found. When service quality has a definite good consequence on the desire to buy, and the promotion variable has a good consequence on the desire to buy. Meanwhile, the f test simultaneously defines if the service quality and supply variables have a good impact on the desire to buy.
PENGARUH KUALITAS PELAYANAN, KUALITAS PRODUK DAN CITRA MEREK TERHADAP KEPUASAN KONSUMEN KOSMETIK PIXY DI MATAHARI MEGA MALL KOTA BATAM Elok Pitaloka Putri; Syaifullah
SCIENTIA JOURNAL Vol 5 No 2 (2022): Volume 5 Nomor 2 2022
Publisher : LPPM Universitas Putera Batam

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Abstract

The purpose of this study was to determine whether consumer satisfaction with Pixy cosmetics at Matahari Mega Mall Batam City is influenced by service quality, product, and brand image. The research was conducted using quantitative techniques. 283 people who shop at Matahari Mega Mall Batam City are the population that is being exploited. 166 consumers became the research sample, which were selected using a simple random sampling method. Questionnaires were used as a data collection technique. By using SPSS 25 software, data analysis techniques include descriptive statistical tests, data quality tests, classical assumption tests, influence tests, and hypothesis testing. Consumer satisfaction is influenced by 67.7% by the coefficient of determination (R2) which comes from the variables of service quality, product quality, and brand image. Based on the results of multiple linear regression, service quality has an effect of 0.113 or 11.3% on consumer satisfaction (Y), product quality (X2) has an effect of 0.288 or 28.8% on consumer satisfaction (Y) and image (X3) has an effect of 0.216 or 21.6% of consumer satisfaction (Y). Based on the results of the t test, service quality has a partially significant effect on consumer satisfaction, product quality has a partially significant effect on consumer satisfaction, brand image has a partially significant effect on customer satisfaction, and the f test results for service quality, product quality and brand image have a significant simultaneous effect. on consumer satisfaction.
PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA ONLINE SHOP THE ZENZY SHOES Lusnia Nuriani, Lusnia; Syaifullah
SCIENTIA JOURNAL Vol 5 No 2 (2022): Volume 5 Nomor 2 2022
Publisher : LPPM Universitas Putera Batam

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Abstract

The purpose of this study was to determine whether product quality and service quality affect consumer satisfaction at The Zenzy Shoes Online Shop. The research was conducted using quantitative techniques. The population used consisted of 234 consumers of Online Shop The Zenzy Shoes. 234 consumers were used as research samples using probability sampling with simple random sampling technique. Questionnaires were used as a data collection technique. By using SPSS 25 software, data analysis techniques include descriptive statistical tests, data quality tests, classical assumption tests, influence tests, and hypothesis testing. Based on the results of multiple linear regression, product quality (X1) has an effect of 0.352 or 35.2% on consumer satisfaction (Y) and service quality has an effect of 0.563 or 56.3% on consumer satisfaction (Y). Product quality and service quality factors affect consumer satisfaction by 80.0% according to the data of the coefficient of determination (R2). Based on the results of the t-test, product quality has a positive and partially significant effect on consumer satisfaction and service quality has a partially positive and significant effect on consumer satisfaction and the f test results show that product quality and service quality simultaneously have a positive and significant influence on consumer satisfaction.
Pendampingan Sekretariat DPRD Dalam Pelaksanaan Dana Reses Anggota DPRD Kota Situbondo Untuk Menampung Aspirasi Masyarakat Abdul Wafi; Syaifullah; M Bahrul Ulum; Nadia Azalia Putri
Menulis: Jurnal Penelitian Nusantara Vol. 1 No. 3 (2025): Menulis - Maret
Publisher : PT. Padang Tekno Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59435/menulis.v1i3.132

Abstract

Kegiatan reses anggota Dewan Perwakilan Rakyat Daerah (DPRD) Kota Situbondo adalah kewajiban anggota DPRD untuk menyerap dan menghimpun aspirasi konstituen melalui kunjungan kerja secara berkala, menampung dan menindaklanjuti aspirasi dan pengaduan masyarakat serta memberikan pertanggungjawaban moral dan politis kepada konstituen didaerah pemilihannya. Penelitian ini bertujuan untuk mengetahui efektivitas penggunaan dana reses yang telah dikeluarkan oleh pemerintah daerah untuk kegiatan reses anggota DPRD Kota Situbondo dalam menyerap aspirasi masyarakat mengingat besarnya jumlah dana yang dikeluarkan untuk sekali masa sidang reses serta mengetahui faktor penghambat tercapainya efektivitas kegiatan reses.Jenis penelitian ini adalah kualitatif dengan pendekatan fenomenologi dan sifat deskriptif. Hasil penelitian menemukan bahwa efektivitas penggunaan dana reses anggota DPRD Kota Situbondo belum efektif. Karena dari 6 kriteria pengukuran efektivitas penggunaan dana menurut Makmur masih ada kriteria yang belum terpenuhi. Serta faktor penghambat kegiatan reses yaitu kurangnya pendidikan politik masyarakat, kegiatan reses yang hanya bersifat rutinitas bukan berdasarkan kebutuhan dan terbatasnya anggaran pemerintah daerah dalam merealisasikan hasil reses.
Optimizing Madrasah Teacher Performance: The Role of Training and Total Quality Management Syaifullah; Ria Mardiana Yusuf; Ami Pujiwati; Zainur Hidayah
JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) Vol. 11 No. 2 (2025): JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) MEI
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jkbm.v11i2.13851

Abstract

The quality of education in Madrasah schools depends significantly on how teachers perform. This study evaluates how Total Quality Management (TQM) and teacher training programs affect teacher performance while examining TQM as a moderating factor. The research employs a quantitative design which adopted simple random sampling through the Slovin formula to select 303 respondents from a population of 1,245 teachers spread across 13 cities and regencies. The researchers gathered data through questionnaires and applied Structural Equation Modeling (SEM) using PLS software to analyze these da-ta. The results demonstrate significant positive effects of training programs and TQM on teacher performance while showing that TQM strengthens the impact of training on teacher performance. TQM increases the effect of training on teacher performance by promoting data-driven decision-making, and a culture of continuous improvement. The findings demonstrate that educational quality will advance through the integration of TQM into teacher training programs. The recommendation aligns with the findings that support establishing a systematic teacher training framework based on TQM in Madrasah education to improve learning results.
Telaah Kritis Carpon Sirakéan Silihwangih dalam Menumbuhkan Civic Engagement (Studi Kasus pada Komunitas “Dongeng Sunda” Facebook) Kurnia, Anggi Nesta; Suryadi, Karim; Syaifullah
Jaladri : Jurnal Ilmiah Program Studi Bahasa Sunda Vol 11 No 1 (2025): Jaladri
Publisher : Prodi Pendidikan Bahasa dan Sastra Daerah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33222/jaladri.v11i1.4517

Abstract

Penelitian ini bertujuan untuk menganalisis dan mengidentifikasi nilai-nilai yang terdapat pada carpon Sirakéan Silihwangih . Metode yang digunakan dalam penelitian ini adalah studi kasus dengan pendekatan kualitatif. Partisipan merupakan anggota aktif Komunitas “Dongeng Sunda” Facebook dan tempat penelitian juga dilaksanakan langsung pada laman tersebut. Hasil utama penelitian ini adalah nilai-nilai yang disajikan dalam karpon Sirakéan Silihwangih tersebut yang meliputi Sunda dalam perspektif karpon Sirakéan Silihwangih , sumber ditemukannya nilai-nilai Sunda, ciri-ciri masyarakat Sunda berdasarkan perilaku dan tindakan, serta bentuk keterlibatan anggota komunitas dalam isu pelestarian budaya Sunda ( Civic Engagement ). Berdasarkan hasil analisis ditemukan bahwa karpon Sirakéan Silihwangih itu sendiri merupakan karya sastra berbentuk cerita pendek yang memuat nilai-nilai berupa isu sosial dan budaya terutama dalam pelestarian budaya Sunda ditengah peruban zaman dan arus modernisasi.
Syaj'u fi Maulidi Syarfai al Anaami li al Syaikhi Syahabuddin al Hariry: Dirasah al Balaghah Syaifullah; Humam Ghafur, Muhammad Iqbal; Ghofur, Abdul
AL MA'ANY Vol. 3 No. 1 (2024): AL-MA'ANY: JURNAL STUDI BAHASA DAN SASTRA
Publisher : Program Studi Bahasa dan Sastra Arab Sekolah Tinggi Agama Islam Negeri Mandailing Natal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56874/almaany.v3i1.1697

Abstract

Penelitian ini bertujuan untuk menganalisis jenis-jenis saja' dalam Maulid Sharaf al-Anam dengan menggunakan pendekatan teori Balaghah. Maulid Sharaf al-Anam, yang terdiri dari 50 halaman dan berisi 12 puisi dengan doa dan puji-pujian kepada Nabi Muhammad SAW, menjadi fokus analisis dalam konteks nilai sastra. Pendekatan teori Balaghah digunakan untuk memahami penggunaan saja' dalam teks tersebut. Fokus penelitian mencakup identifikasi jenis-jenis saja' dalam Maulid Sharaf al-Anam dan eksplorasi signifikansi penggunaan saja' dalam konteks maulid. Metodologi penelitian yang digunakan adalah metode kualitatif dan deskriptif. Pengumpulan data meliputi pembacaan secara cermat Maulid Sharaf al-Anam untuk mengidentifikasi kata-kata yang menunjukkan asonansi. Analisis data dilakukan dengan langkah-langkah seperti identifikasi data, analisis klasifikasi data, penyajian data, dan mendalam. Hasil penelitian menunjukkan bahwa dalam karya Maulid Sharaf al-Anam karya Syekh Shihab al-Din al-Harir, terdapat bentuk-bentuk saja'yang meliputi Saja' Mutharraf, Saja' Mutawazi, dan Saja' Murashasha'. Penelitian ini memberikan kontribusi pada pemahaman tentang kekayaan sastra dalam Maulid Sharaf al-Anam, serta memperluas wawasan penggunaan saja' dalam konteks teks keagamaan. Implikasi penelitian ini dapat menjadi acuan untuk penelitian lebih lanjut dalam bidang Balaghah dan sastra keagamaan.
SIMULASI PEMBELAJARAN ANALISIS ALIRAN DAYA METODE NEWTON-RAPHSON BERBASIS ETAP PADA PERKULIAHAN SISTEM TENAGA LISTRIK Gunawan, Adhinda Chyntia; Simamora, Yoakim; Syaifullah; Batubara, Yosia
JURNAL TEKNOLOGI INFORMASI & KOMUNIKASI DALAM PENDIDIKAN Vol. 12 No. 1 (2025): Juni - Jurnal Teknologi Informasi dan Komunikasi dalam Pendidikan
Publisher : Pascasarjana Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/jtikp.v12i1.67285

Abstract

Analisis aliran daya (load flow) merupakan langkah penting dalam perencanaan dan operasi sistem tenaga listrik, terutama dalam memastikan kestabilan tegangan, efisiensi operasi, serta mendeteksi potensi permasalahan pada jaringan distribusi. Penelitian ini bertujuan untuk menganalisis aliran daya pada sistem distribusi IEEE 33 bus menggunakan metode Newton-Raphson yang diimplementasikan melalui perangkat lunak ETAP. Sistem IEEE 33 bus merupakan representasi jaringan distribusi radial yang umum digunakan sebagai standar pengujian. Metode Newton-Raphson dipilih karena kemampuannya yang tinggi dalam konvergensi cepat dan akurasi tinggi, meskipun membutuhkan perhitungan numerik kompleks. Hasil simulasi menunjukkan profil tegangan di setiap bus, arus pada masing-masing cabang, serta total rugi-rugi daya aktif dalam sistem. Evaluasi dilakukan untuk mengetahui apakah nilai tegangan berada dalam batas yang diperbolehkan (±5% dari tegangan nominal) serta untuk mengidentifikasi lokasi dengan rugi-rugi daya terbesar. Dengan demikian, hasil analisis ini dapat digunakan sebagai dasar rekomendasi untuk perbaikan kualitas daya dan efisiensi sistem distribusi. Penelitian ini juga menunjukkan bahwa perangkat lunak ETAP sangat membantu dalam visualisasi dan analisis sistem distribusi secara menyeluruh dan efisien.
Co-Authors Aadrean Abdul Ghofur Abdul Wafi Agung Priyanto Ahmad Arif Romadhoni, Ahmad, Arif Ahsyar, Tengku Khairil Alfun Roehatul Jannah Ali Mohtarom Ami Pujiwati Amirkhan, Ozi Ali Ana Fitriani Ari Cahyono Arif Marsal Ariyansir, Sigit Artinah, Fitriah Asep Mahfudz, Asep Asmirawati Badaron, Sitti Fauziah Batubara, Yosia Bayu Febriadi, Bayu Budianto Hamuddin Calvin Cecep Darmawan Cecep Darmawan, Cecep Chaniago, Sabaruddin Dahelmi Dasim Budimansyah Dasim Budimansyah, Prayoga Bestari, Redi Yamanto, Dasim Budimansyah, Desi Asmaret Dewi Imelda Roesma Djong Hon Tjong Dwi Astuti, Citra Eki Saputra Eki Saputra Elly Malihah Elok Lutifati Elok Pitaloka Putri Ester Hervina Sihombing Febriansyah, Yudhi Gaguk Rudianto Ganda, Ganda Wijaya Gunawan, Adhinda Chyntia Hamdan Chehdimae Herdi Herlinawati Herman Hermawati Hidayah, Zainur Hilmy Nurfaizan Abdul Matin Humam Ghafur, Muhammad Iqbal I Nengah Agus Tripayana . Indra Sanjaya Intan Robi'ah Jazman, Muhammad Johan, Mhd. Julhadi Karim Suryadi Karim Suryadi Kelsen, Kelsen Khairil Ahsyar, Tengku Khoidir, Muhammad Kurnia, Anggi Nesta Lailatur Rif'ah Lee, Kenan Lusnia Nuriani, Lusnia M Bahrul Ulum M. Fadhly Farhy Abbas, M. Fadhly Farhy Malia Fransisca Manda Dwipayani Bhastary Marno MAYA ANDRIANI Megawati Muhammad Jazman Muhammad Nur Hadi Muhammad Nur Hadi Nadia Azalia Putri Naili Tsamrotul Mufidah Naufal Kurniawan NIKMAH, KHOIRUN Nurlaili Handayani Nurrokhmatulloh, Nurrokhmatulloh Praniffa, Anisya Caty Prawira, Furqan Rahmat Rahmawita, Medyantiwi Rama, M Bryant Rama Ajalal Ria Mardiana Yusuf RIKA KARTIKA Roesma, Dewi Ronaldi Sakban, Abdul Salis, Viola Mutiara Sarvatilova R S, Virginia SIMANJUNTAK, DAIRI SAPTA RINDU Siti Inganah Siti Jurotul Wahyu Siti Wahyuni Supardi, Sudarman Susi Astuti Syahdan SYARIFUDDIN SYARIFUDDIN Tejo Nugroho Tengku Khairil Ahsyar Tesri Maideliza Tjong, Djong Triyo Supriyatno Viranti Wati Wilian winda evyanto Wiwin Fachrudin Yusuf Wulan, Damar Yoakim Simamora Yunisa Oktavia Zia Hisni Mubarak Zulpandri