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PENGARUH KOMPENSASI DAN FASILITAS KERJATERHADAP KEPUASAN KERJA GURU PADA SMK GKPS 2 PEMATANGSIANTAR Nainggolan, Debora; Lie, Darwin; Butarbutar, Marisi; Sisca, Sisca
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 4 No 1 (2018): JUNI 2018
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/maker.v4i1.91

Abstract

The purpose of this study are: 1. To determine the description of compensation, jobfacilities and teacher job satisfaction at SMK GKPS 2 Pematangsiantar Pematangsiantar. 2. To determine the influence of compensation and job facilities of teacherjob satisfaction at SMK GKPS 2 Pematangsiantar either simultaneously or partially.The research was done by using literature and field research. This study used source data are primary data and secondary data. The type of data used quantitative and qualitative data as of 59 respondents areteacher of SMK GKPS 2 Pematangsiantar. Collecting data done by questionaires, interviews and documentations. The analysis technique has done by regression multiple linear, coefficient correlation and determination with testing hypothesis with test F and test t.                The result of this research can be summarized as followsŶ = 9,708 + 0,170X1 + 0,162X2,  meaningcompensation and job facilities has positive influence to job satisfaction. The result of analysis correlations r = 0,673 it means that there is moderately correlation between being and compensation and job facilities to job satisfaction. Then obtained the value of coefficient of determination = 0,453, it means employees  performance can be explained by 45,3% by compensation and job facilities. Hypothesis H0is rejected, it means the compensation and job facilities haspositive and significant influence to teacher job satisfaction at the SMK GKPS 2 Pematangsiantar either simultaneously or partially.  Keywords: Compensation, job facilities and teacher job satisfaction
PENGARUH KEPUASAN PELANGGAN DAN PERSEPSI PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA UD PN SILITONGA SERBELAWAN Panjaitan, Wenty; Lie, Darwin; Butarbutar, Marisi; Inrawan, Ady
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 4 No 1 (2018): JUNI 2018
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/maker.v4i1.92

Abstract

As for this research problem formula is how the influence of customer satisfaction and customer perceptions of loyalty of customers on UD PN Silitonga Serbelawan. The results of this research can be summarized as follows: 1. Customer satisfaction is satisfied, customer perception is good, customer loyalty is good. 2. Multiple linear regression analysis is Ŷ = 3,545 + 0,285X1 + 1,140X2 meaning customer satisfaction and customer perception have positive influence on customer loyalty. 3. Correlation analysis obtained r = 0.690 it is means there is high and positive in correlation between customer satisfaction, customer perceptions, with customer loyalty. Obtained coefficient of determination R square 0,476, meaning high customer loyalty equal to 47,6% can be explained by customer satisfaction and customer perception while the rest equal to 52,4% influenced by other factor. 4. Hypothesis test results stated H0 rejected, meaning customer satisfaction and customer perceptions have a positive and significant influence on customer loyalty at UD PN Silitonga Serbelawan either simultaneously or partially. Keywords: Customer Satisfaction, Customer Perceptions, and Customer Loyalty
PENGARUH MOTIVASI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA PT PERKEBUNAN NUSANTARA IV UNIT USAHA BALIMBINGAN Suandani, Ayu; Lie, Darwin; Butarbutar, Marisi; Nainggolan, Nana Triapnita
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 4 No 2 (2018): DESEMBER 2018
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/maker.v4i2.93

Abstract

The formulation of this research problem is how the influence of motivation and work environment on employee performance at PT Perkebunan Nusantara IV Balimbingan Business Unit. The research method used in this paper is literature research and field research. Its population is employees PT Perkebunan Nusantara IV Balimbingan Business Unit amounted to 59 people. Given the number  of respondents less than 100 people to answer the quetionaiere that the author distributed and the availability of time of the author and for the accuracy of the results of research. The data used is data by qualitative and quantitative data, and data collection techniques by questionnaire, interview and documentation. Then the technique of data analysis using qualitative descriptive method and quantitative descriptive method. Result of analysis from linear regresi modestly that is Ŷ=8,697 + 0,809X1 + 0,6439X2 meaning there are positive influence between motivation and work environment on employee performance. The strength of relationship between the variables is very strength, that is r= 0,775. From coefficient determinasi can be explainable high low employee performance 60 %, and the rest 40 % explained by other factor not discussed in this study. From result of processing and calculation of questionnaires,the authors get the assumption that the motivation and work environment applied  PT Perkebunan Nusantara IV Balimbingan Business Unit . This matter is proved by hypothesis test either simultaneously where result test the fhitung (42,034) > ttabel (3,16) and which significant 0,000 < alpha 0,05.   Keywords: Motivation, Work Environment and Employee Performance 
PENGARUH MOTIVASI DAN ETOS KERJA TERHADAP KINERJA PEGAWAI PADA BADAN NARKOTIKA NASIONAL KOTA PEMATANGSIANTAR Damanik, Dini; Lie, Darwin; Butarbutar, Marisi; Halim, Fitria
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 4 No 2 (2018): DESEMBER 2018
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/maker.v4i2.94

Abstract

As for this research problem formula is how to influence Motivation and work ethic to employee performance at Badan Narkotika Nasional Kota Pematangsiantar. Design of this research was done by using the design of library research and field research. The population used in this research is all employees at Badan Narkotika Nasional Kota Pematangsiantar which amounted to 27 employees. Considering responder amount less than 100 people to reply the questionnaires which writer propagate and availibility of writer time and also for the accuracy of result of research. Types of data used are qualitative and quantitative data. Technique of data collected by questionnaires, interview and documentation. The analysis technique used is descriptive qualitative analysis and descriptive quantitative analysis. The result of analysis from linear regression modestly that is Ŷ= 6,518 + 0,827X1 + 0,314X2, it means there is a positive influence between motivation and work ethic to employee performance at Badan Narkotika Nasional Kota Pematangsiantar. The strength of relationship between the is high correlation, that is r = 0,791. From coefficient determination can be explained that the level of employee performance can be explained by motivation and work ethic as big as 62,5%, and the rest 37,5% can be explained by the other factor that was not discussed in this research. From result of processing and calculation questionnaires, writer get the conclusion that motivation and work ethic applied by Badan Narkotika Nasional Kota Pematangsiantar have an effect to employee performance. This matter is proved by hypothesis test either simultaneously where the result test fhitung (20,020) > ttabel (3,40) and which significant 0,000 < alpha 0,05. Keywords: Motivation, Work Ethic, Employee Performance
PENGARUH EKUITAS MEREK DAN WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN SMARTPHONE OPPO (SURVEI PADA MAHASISWA STIE SULTAN AGUNG SEMESTER VI TAHUN AKADEMIK 2016/2017) Manurung, Ganda; Lie, Darwin; Butarbutar, Marisi; Inrawan, Ady
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 4 No 2 (2018): DESEMBER 2018
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/maker.v4i2.96

Abstract

The result of this research: 1. Brand equity, word of mouth and purchasing decisions already high. 2. The results of the regression analysis is Ŷ = 8,177 + 0,724X1 + 0,255X2, means this research have positive between of the brand equity and word of mouth on consumer purchasing decisions. 3. The results of correlation analysis obtained by r = 0,813 , it mean there is a high correlation and positive between the brand equity and word of mouth, to consumer purchasing. Purchasing decisions are influenced by the brand equity and word of mouth of 66.2%. 4. The hypothesis of research H0 is rejected and Ha is accepted, it means that the brand equity and word of mouth positive and significant effect of the purchase on the Oppo smartphone either simultaneously or partial. As for the suggestion of this research is to increase brand equity, the need for sophisticated feature innovations in accordance with the wishes of consumers selfie features with the quality front camera which is very nice as well as the resolution of the camera that is large enough for the sake of who were the selfie. To preserve the word of mouth on the Oppo smartphone, then spread information or promotion through advertising in prime time hours, preferably with a more interesting advertising concept that users increasingly Oppo smartphone products. Whereas, to maintain the increasing konsumenn purchasing decisions, by making innovations in presenting a unique design and specification put forward in order to get the attention of consumers. Keywords: Product Quality, Price, and Consumer Satisfaction.
PENGARUH KOMUNIKASI DAN ETOS KERJA TERHADAP KINERJA TENAGA PEMASAR PADA PT PRUDENTIAL LIFE ASSURANCE PRESTASI AGENCY PS-1 PEMATANGSIANTAR Sijabat, Ista Marsara; Lie, Darwin; Butarbutar, Marisi; Wijaya, Andy
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 4 No 2 (2018): DESEMBER 2018
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/maker.v4i2.98

Abstract

The formulation of this research problem is how the influence of communication and work ethic on the performance of marketers in PT Prudential Life Assurance Achievement Agency PS-1 Pematang Siantar. The research method used in this paper is literature research and field research. The population is 70 people marketers and the sample in this study as many as 70 people. The data used are data by qualitative and qualitative data, and data collection techniques by questionnaire, interview and documentation. Then the technique of data analysis using qualitative descriptive method and quantitative descriptive method. The result of analysis from multiple linear regression is Ŷ = 8,824 + 0,328X1 + 0,389X2, meaning that communication and work ethic have positive effect to marketer performance. The strength of the relationship between the three variables is very strong, ie r = 0.680. From the coefficient of determination can be explained the high performance of market power 46.3%, and the remaining 53.7% explained by other factors that are not discussed in this study. From the results of processing and calculation of the questionnaire, the authors get the conclusion that communication and work ethic at PT Prudential Life Assurance Agency PS-1 have a positive and significant impact on customer satisfaction. This is proven by hypothesis testing simultaneously, where the test result fhitung (28,828)> ftabel (3,13) with significance level 0,000 <alpha 0,05. Keywords: Communication, Work Ethic, Performance of Marketers
PENGARUH KEPEMIMPINAN DAN KEPUASAN KERJA TERHADAP DISIPLIN KERJA PADA BALAI DIKLAT LINGKUNGAN HIDUP DAN KEHUTANAN PEMATANGSIANTAR Arsilah, Nina; Lie, Darwin; Butarbutar, Marisi; Nainggolan, Lora Ekana
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 4 No 2 (2018): DESEMBER 2018
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/maker.v4i2.100

Abstract

The formulation of this research problem is how the influence of Leadership and Job Satisfaction on Work Discipline at Balai Diklat Lingkungan Hidup dan Kehutanan Pematangsiantar. The research method used in this paper is literature research and field research. Its population is employees of Balai Diklat Lingkungan Hidup dan Kehutanan Pematangsiantar amounted to 57 people. The data used are data by qualitative and qualitative data, and data collection techniques by questionnaire, interview and documentation. Then the technique of data analysis using qualitative descriptive method and quantitative descriptive method. Results of analysis of multiple linier regression is Ŷ = 26,243 + 1,232X1 + 0,681X2, means there is a positive influence between leadership and job satisfaction on work discipline. The strength of the relationship between the three variables is strong, is r = 0,752. From the coefficient of determination can be explained high low work discipline 56,5%, and the remaining 43,5% explained by other factors that are not discussed in this study. From the results of processing and calculation of the questionnaire, the authors get the conclusion that the leadership and job satisfaction applied Balai Diklat Lingkungan Hidup dan Kehutanan Pematangsiantar have a positive and significant effect on work discipline. This is proven by hypothesis testing simultaneously, where the test result fhitung (35,062)> fhitung (3,17) with significance level 0,000 < alpha 0,05. Keywords: Leadership, Job Satisfaction And Work Discipline
PENGARUH KEMAMPUAN INTELEKTUAL DAN ETOS KERJA TERHADAP KINERJA PEGAWAI PADA PT BPRS AMANAH BANGSA PEMATANGSIANTAR Saragih, Sepri Malik; Lie, Darwin; Butarbutar, Marisi; Julyanthry, Julyanthry
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 4 No 2 (2018): DESEMBER 2018
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/maker.v4i2.101

Abstract

The results of this study can be summed summarized as follows: 1. Intellectual Ability is high, ethic of work is high enough and employee performance is high. 2. Regression analysis result is Ŷ = 33,312 + 0,306X1 + 0,302X2, meaning there is positive influence between intellectual ability and ethic of work on employee performance. 3. The results of the analysis correlations is r = 0,660 which means there is a moderately high and positive correlation between intellectual ability and ethic of work with employee performance. The level of employee performance can be explained 43,6% by intellectual ability and ethic of work. 4. Hypothesis test result stated that H0 is rejected, it means intellectual ability and ethic of work have positive and significant influence on employee performance at PT BPRS Amanah Bangsa Pematangsiantar simultaneously and partially. The suggestions of this research is: 1. To strengthen the intellectual ability, the agency should provide opportunities for further education. 2. To improve ethic of work, employee should try to be more sincere and grateful in working for improving the quality of work. 3. To improve performance, the agency should give opportunity for employees to innovate in order to rise the creativity of work. Keywords: Intellectual Ability, Ethic of Work and Employee Performance.
PENGARUH TATA RUANG KANTOR DAN FASILITAS KERJA TERHADAP KEPUASAN KERJA PEGAWAI BAGIAN UMUM PADA PDAM TIRTAULI PEMATANGSIANTAR Pratiwi, Diah; Lie, Darwin; Butarbutar, Marisi; Wijaya, Andy
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 5 No 1 (2019): JUNI 2019
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/maker.v5i1.105

Abstract

The results of the study can be summarized as follows: 1) Office layout, job facilities are excellent and job satisfaction is satisfied. 2) The results of the regression analysis are Ŷ = 2,648 + 0,759X1 + 0,136X2 meaning that office layout and job facilities have a positive and significant effect on employees job satisfaction. 3) The results of the correlation analysis obtained nilai r = 0.767, meaning that there is a strong and positive relationship between office layout and job facilities with employees job satisfaction. 4) Obtained the coefficient of determination R =0,589 means that Employees job satisfaction can be explained by office layout and job facilities by 58,9%. 5) The research hypothesis H0 is rejected, meaning that office layout and job facilities have a positive and significant effect on employees job satisfaction in PDAM Tirtauli Pematangsiantar both simultaneously and partially. Keywords: Office Layout, Job Facilities, and Job Satisfaction
PENGARUH KUALITAS PRODUK DAN HARGA TERHADAP KEPUASAN PELANGGAN PADA PERCETAKAN ANEKA JAYA PEMATANGSIANTAR Agustina, Eva; Lie, Darwin; Butarbutar, Marisi; Nainggolan, Nana Triapnita
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 5 No 1 (2019): JUNI 2019
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/maker.v5i1.106

Abstract

The results of this study can be summarized as namely: 1. The quality of the product is good, the customer agrees that the price and satisfaction of the customer are satisfied. 2. Product quality and price have a positive effect on customer satisfaction in Aneka Jaya Pematangsiantar Printing. 3. There is a high and positive relationship between product quality and price to customer satisfaction. Then the high and low customer satisfaction can be explained by product quality and price. 4. H0 hypothesis is rejected, meaning that product quality and price have a positive and significant effect on customer satisfaction in Aneka Jaya Pematangsiantar Printing both simultaneously and partially. Keywords: Product Quality, Price and Customer Satisfaction
Co-Authors Acai Sudirman Ady Inrawan Agus Perdana Windarto Agustina Agustina Agustina Alex Lumbanraja Alver Archie Tandria Aminuyati Amurisi Zega Ananda, Risky Andre Yas F. Silalahi Andy Wijaya Andy Wijaya Anggraeini, Dessy Anju Bherna D Nainggolan Antonius Philippus Kurniawan Gheta Aritonang, Oka Arrum Yolandra Yolandra Arsilah, Nina AYU LESTARI Ayu Lestari Ayu Suandani Berwinto, Berwinto Bonar Sahala Situmeang Budiargo, Ayub Butarbutar, Novita Candra, Vivi Chandra, Febrina Christine Dewi Nainggolan Christine Dwi Nainggolan Christman, Herry Damanik, Dini Darwin Lie Debi Eka Putri Debora Nainggolan Debora Nainggolan Desi Susanti Desi Susanti Devany Naomi Sinurat Devi Devi Devi Devi, Devi Diah Pratiwi Diah Pratiwi Diana Puspitasari Diantoro, Eman Dini Damanik Dita Mahriza Edy Dharma Efendi Efendi Efendi Efendi Efendi Efendi Efendi efendi Efendi Efendi Efendi, Efendi Efendi, Johan Elly Romy Erbin Chandra Ernest Grace Erni Juwiling Ernyta Silalahi Eva Agustina Eva Agustina, Eva Eva Sari Ginting Eva Sari Ginting Fadhila, Suci Febrita Napitupulu Febriyanti Simatupang Fenny Aulia Manik Ferry Ramadani Sitanggang Firdaus Yuni Dharta Fitria Fadillah Ulfa Fitria Halim Fitria Halim Fitria Halim Ganda Manurung Ganovia, Paulus Gheta, Antonius Philippus Kurniawan Girsang, Rosita Manawari Grace Endang Pakpahan Guilin, Xie Hendrick Sasimtan Putra Hendrik Pantas Henny Agustina Damanik Hermawan Ahmad Susilo Herry Christman Hotriana Siallagan Hutabarat, Defi Mariani Ignatius Julius Winata Sarumaha Indayang, Denny Ing Laivan Munandar Inrawan, Ady Insaini, Nur Intan, Selvia Yenni Intan, Vincent Ista Marsara Sijabat Jayawarsa, A.A. Ketut Jhonny jhonny jhonny, Jhonny Johan Efendi Julyanthry Julyanthry Julyanthry Julyanthry Julyanthry Julyanthry Julyanthry Julyanthry, Julyanthry Jumady, Jumady Juwiling, Erni Karliena, Yayuk Kartini harahap Kevin Indajang Kurnia Lubis, Abdi Lelina Sinaga Lestari, Surayani Lia Kristiani Sihite Lisdayanti Lisdayanti Lisdayanti, Lisdayanti Loist Abdi Putra Lora Ekana Nainggolan Lubis, Abdi Kurnia Lubis, Risa Kartika Lubis, Rizka Amelia Lubis, Siti Arbaini Lumbanraja, Alex Lyni, Lyni M. Rafi M. Yudha Prawira Mahriza, Dita Mangara Nababan Manik, Fenny Aulia Manurung, Ganda Marbun, Sarah Fransisca Mariani Mariani Marina marina Marina Marina Martin Yehezkiel Sianipar Marto Silalahi Meitariwira Puspita Merry Christina Nainggolan Mhd Ramadhan Midun Sianturi Muhammad Halfi Indra Syahputra Muhammad Tony Siregar Munandar, Ing Laivan Munip, Al Musa Fernando Silaen Nadeak, Trywan Nainggolan, Anju Bherna D Nainggolan, Merry Christina Nainggolan, Nana T. Nainggolan, Pinondang Nainggolan, Tio Vanny Nana T. Nainggolan Nana Triapnita Nainggolan Napitupulu, Febrita Natalia Natalia Natanael Saragih Natanael Saragih Nina Arsilah Nina Wardani Nitalia, Nitalia Nofiza Yulanda Novita Butar butar Nurcahyani, Tria Nurhasanah Nurhasanah Oktaviani Manurung Onita Sari Sinaga P.S, Yohana Tania Pakpahan, Grace Endang Panjaitan, Wenty Paula Sabatini Paulus Ganovia Pinondang Nainggolan Popo Susanti Prasetio, Edy Teguh Pratiwi, Vivi Prawira, M. Yudha Prayogie, Zai Purnama, Shelly Puspita, Meitariwira Putra, Kemas Ardian Putriani, Ade Devi Rahmadani, Alfiza Rahmayani Rahmayani Ratna Sari Ratna Sari Riani Prihatini Ishak Rico Rico Rico, Rico Rizka Amelia Lubis Robert Tua Siregar Robert Tua Siregar Romy, Elly Rosalinda Septiani Sitompul Rosita Manawari Girsang Rosita Manawari Girsang Rosita Manawari Girsang Sabatini, Paula Salim, Edy Samosir, Remalia Saragih, Muhammad Arif Saragih, Sepri Malik Sari, Nilam Pusvita Sarumaha, Ignatius Julius Winata Sepri Malik Saragih Shelly Purnama Sherly Sherly sherly sherly Sherly Sherly Siahaan, Yansen Siallagan, Hotriana Sianturi, Midun Sibuea, Ressy Julianti Sihite, Lia Kristiani Sihombing, Friska Purnamasari Sijabat, Ista Marsara Silaban, Fikky Chandra Silalahi, Desi Ratnasari Silalahi, Dorsen Silalahi, Ernyta Simangunsong, Nora Christina Simatupang, Febriyanti Simatupang, Sudung Simatupang, Sudung Sinaga, Lelina Sinaga, Onita Sari Sinurat, Devany Naomi Siregar, Liper Siregar, Muhammad Tony Sisca Sisca Sisca Sisca, Sisca Sisran Sisran Sisran, Sisran Sitanggang, Ferry Ramadani Siti Arbaini Lubis Situmeang, Bonar Sahala Sofiyan Sofiyan Stefi Inggrid Thressa Suandani, Ayu Suci Fadhila Sudung Siamtupang Sudung Simatupang Sudung Simatupang Sudung Simatupang Sudung Simatupang Suhartini Suhartini Suhartini suhartini Supitriyani, Supitriyani Susanti, Popo Susilo, Hermawan Ahmad Syahputra, Muhammad Halfi Indra Syahputro, Dede Tandria, Alver Archie Tarigan, Parman Thressa, Stefi Inggrid Tio Vanny Nainggolan Titien Agustina Togatorop, Joster Tongam Sihol Nababan Tria Nurcahyani Trywan Nadeak Tua Siregar, Robert Ulfa, Fitria Fadillah Vivi Candra Wakhyuni, Emi Wenty Panjaitan Widiyanti, Alisha Wijaya, Sisca Yulanda, Nofiza Yuli Handayani Yuli Handayani