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The Taste of Emotion: How Food Quality and Cafe Atmosphere Quality Shape Revisit Intention Through Positive Emotion Rahmaniar, Desi; Listiana, Erna; Sulistiowati, Sulistiowati; Afifah, Nur; Setiawan, Harry
Economic Reviews Journal Vol. 5 No. 1 (2026): Economic Reviews Journal
Publisher : Masyarakat Ekonomi Syariah Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mrj.v5i1.1075

Abstract

The growth of the cafe industry in Indonesia, including in the city of Pontianak, continues to increase in line with changes in people's lifestyles, with cafes serving as social and recreational spaces. Increasingly fierce competition between cafes requires businesses to enhance both food quality and cafe atmosphere quality to create customer experiences that foster revisit intentions. This study was conducted to analyze the effect of food quality and cafe atmosphere quality on revisit intention through positive emotion among customers of Chatting Cafe in Pontianak City. This study also used an explanatory quantitative approach using an S-O-R framework. Data were collected through a structured questionnaire adapted from previous studies, involving 206 respondents obtained using purposive sampling techniques. Data analysis was performed using PLS-SEM with the help of SmartPLS 4.0. The results of this study show that there is a positive and significant influence of food quality and cafe atmosphere quality on positive emotion. Additionally, positive emotion has a positive and significant effect on revisit intention. However, food quality and cafe atmosphere quality are not proven to have a significant direct effect on revisit intention. However, food quality and cafe atmosphere quality were not found to have a significant direct effect on revisit intention. Furthermore, the results confirmed that positive emotion significantly mediated the effect of food quality and cafe atmosphere quality on revisit intention.
The Influence of Green Intellectual Capital and Green Innovation in Improving Financial Stability Maharani, Puspita; Setiawan, Harry; Syahputri, Anggraini; Malini, Helma; Azazi, Anwar
Krisnadwipayana International Journal of Management Studies Vol 4 No 2 (2024): Krisnadwipayana International Journal of Management Studies
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to understand how Green Innovation and Green Intellectual Capital contribute to the improvement of Financial Stability in consumer goods manufacturing companies listed on the Indonesia Stock Exchange, as well as to explore how Corporate Social Responsibility (CSR) acts as a moderating variable between independent variables and financial stability.The study makes use of SPSS software and the Moderated Regression analysis (MRA) techniques. The 104 companies that made up the research sample received cecondary data from financial and sustainability reports consumer goods industry manufacturing companies during 2021- 2023 period. These findings prove that financial stability is negatively influenced by green innovation, but positively Green Intellectual Capital (GIC). Impact of Green Innovation and Green Intellectual Capital (GIC) on increasing financial stability has not yet been demonstrated to be moderated by Corporate Social Responsibility (CSR).
PENGARUH ELECTRONIC WORD OF MOUTH DAN PRODUCT QUALITY TERHADAP PURCHASE DECISION SEPATU AEROSTREET DENGAN BRAND IMAGE SEBAGAI VARIABEL MEDIASI Saputra, Maulid Tommy; Purmono, Bintoro Bagus; Jaya, Arman; Afifah, Nur; Setiawan, Harry
Al-Idarah Vol 6 No 2 (2025): Al-Idarah : Jurnal Manajemen dan Bisnis Islam
Publisher : Fakultas Syariah dan Ekonomi Islam Universitas Ibrahimy

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35316/idarah.2025.v6i2.219-138

Abstract

This study aims to examine the influence of electronic word of mouth and product quality on purchase decisions, with brand image as a mediating variable, in the context of Aerostreet shoe products. A quantitative approach was employed using purposive sampling, with a total of 231 respondents. Data were analyzed using SmartPLS version 4 with the Partial Least Squares Structural Equation Modeling (PLS-SEM) method. The results show that electronic word of mouth and product quality have a direct effect on both brand image and purchase decisions. Furthermore, brand image has a significant influence on purchase decisions. Additionally, electronic word of mouth and product quality indirectly affect purchase decisions through brand image. These findings highlight the important role of digital communication and product quality in shaping brand image and influencing consumer purchasing decisions, particularly for local brands such as Aerostreet.
PENGARUH CAFE ATMOSPHERE DAN FOOD QUALITY TERHADAP REVISIT INTENTION DENGAN CUSTOMER SATISFACTION SEBAGAI VARIABEL MEDIASI DI KOPI JANJI JIWA INDONESIA Hazlirahman, Fajar; Kalis, Maria Christiana Iman; Purmono, Bintoro Bagus; Afifah, Nur; Setiawan, Harry
Al-Idarah Vol 6 No 2 (2025): Al-Idarah : Jurnal Manajemen dan Bisnis Islam
Publisher : Fakultas Syariah dan Ekonomi Islam Universitas Ibrahimy

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35316/idarah.2025.v6i2.201-218

Abstract

This study contributes to examining the influence of cafe atmosphere and food quality on revisit intention, with customer satisfaction as a mediating variable at Kopi Janji Jiwa. A quantitative method was employed using purposive sampling, involving 273 respondents. Data were analyzed using SmartPLS 4 with the Partial Least Squares Structural Equation Modeling (PLS-SEM) approach. The hypothesis testing revealed that both cafe atmosphere and food quality significantly affect customer satisfaction. Furthermore, food quality and satisfaction directly influence revisit intention. However, cafe atmosphere does not have a direct impact on revisit intention but shows an indirect effect through customer satisfaction. These findings emphasize that food quality and cafe atmosphere play a crucial role in shaping customer satisfaction, which in turn drives revisit intention. Although cafe atmosphere was not found to have a direct effect, its influence becomes significant when customers are satisfied.This study contributes to examining the influence of cafe atmosphere and food quality on revisit intention, with customer satisfaction as a mediating variable at Kopi Janji Jiwa. A quantitative method was employed using purposive sampling, involving 273 respondents. Data were analyzed using SmartPLS 4 with the Partial Least Squares Structural Equation Modeling (PLS-SEM) approach. The hypothesis testing revealed that both cafe atmosphere and food quality significantly affect customer satisfaction. Furthermore, food quality and satisfaction directly influence revisit intention. However, cafe atmosphere does not have a direct impact on revisit intention but shows an indirect effect through customer satisfaction. These findings emphasize that food quality and cafe atmosphere play a crucial role in shaping customer satisfaction, which in turn drives revisit intention. Although cafe atmosphere was not found to have a direct effect, its influence becomes significant when customers are satisfied.
Pemberdayaan UMKM Desa Rasau Jaya Tiga Melalui Penguatan Branding Digital dan Pemasaran Media Sosial Suryana, Refa; Setiawan, Harry; Safitri, Cindy; Alfiyatunnufus, Dian; Sandrina , Fidela; Harahap, Avelisa
Joong-Ki : Jurnal Pengabdian Masyarakat Vol. 5 No. 2: Februari 2026
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/joongki.v5i2.12344

Abstract

Pelaku UMKM di Desa Rasau Jaya Tiga menghadapi permasalahan dalam pengelolaan administrasi yang belum tertata rapi, strategi branding yang belum terbangun secara kuat, serta pemanfaatan media digital yang masih minim. Aspek ketiga tersebut yaitu keuangan, branding, dan pemasaran digital menjadi pilar utama yang jika salah satunya rapuh, maka kelangsungan usaha akan terancam. Topik ini dipilih karena pentingnya adaptasi UMKM terhadap teknologi pemasaran digital di era modern untuk meningkatkan daya saing dan memperluas jangkauan pasar. Tujuan pengabdian ini adalah membekali pelaku UMKM dengan keterampilan pengelolaan identitas visual dan pemasaran media sosial secara konsisten dan profesional. Metode yang digunakan adalah Community Based Participatory Research (CBPR) dengan melibatkan dua mitra UMKM yaitu Kelompok UMKM Sumber Rezeki dan UMKM Manggaleng selama 3 minggu (7-31 Juli 2025). Kegiatan meliputi empat tahap: kunjungan dan wawancara, perancangan logo dan kop surat, pelatihan Canva dan media sosial, serta monitoring dan evaluasi. Hasil program menunjukkan peningkatan keterampilan pelaku UMKM dalam memanfaatkan media sosial sebagai media promosi, kemampuan menghasilkan konten visual profesional menggunakan Canva, serta penerapan pencatatan keuangan sederhana. Program berhasil meningkatkan profesionalisme pengelolaan usaha dan memperluas jangkauan pasar UMKM, sehingga mendorong keinginan dan daya saing usaha di era digital.
Pengaruh Health Consciousness dan Nutritional Knowledge terhadap Purchase Intention dengan Brand Attitude sebagai Mediasi pada Ultra Milk Low Fat High Calcium Nurrahim, Muhammad Fakhri; Listiana, Erna; Setiawan, Harry; Pebrianti, Wenny; Purmono, Bintoro Bagus
Jurnal Alwatzikhoebillah : Kajian Islam, Pendidikan, Ekonomi, Humaniora Vol. 12 No. 1 (2026): Jurnal Alwatzikhoebillah : Kajian Islam, Pendidikan, Ekonomi, Humaniora
Publisher : Institut Agama Islam Sultan Muhammad Syafiuddin Sambas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37567/alwatzikhoebillah.v12i1.5063

Abstract

High consumer health awareness and nutritional knowledge have not always been followed by strong purchasing decisions. This study aims to analyze the influence of health consciousness and nutritional knowledge on purchase intention, with brand attitude as a mediating variable, among Ultra Milk Low Fat High Calcium consumers in Indonesia. This study used a quantitative approach with a causal associative research design. Data were collected through an online survey using a five-point Likert-scale questionnaire from 170 respondents who met the research criteria. Data analysis was conducted using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method with the assistance of SmartPLS software. The results showed that health consciousness and nutritional knowledge significantly influenced brand attitude and purchase intention. In addition, brand attitude was proven to have a significant effect on purchase intention and acted as a mediating variable in the relationship between health consciousness and nutritional knowledge on purchase intention. These findings indicate that the formation of a positive attitude towards a brand is an important mechanism in converting consumer health awareness and nutritional knowledge into purchase intention. This research provides a theoretical contribution to the development of consumer behavior literature in the context of healthy beverage products, specifically low-fat, high-calcium UHT milk.
PUSH AND PULL FACTORS INFLUENCING INDONESIAN YOUTHS’ INTENTION TO WORK IN AUSTRALIA: THE MODERATING ROLE OF CAREER ADAPTABILITY Hendi Hadinata Wongso; Efa Irdhayanti; Harry Setiawan; Ilzar Daud; Ikram Yakin
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 10 No 1 (2026): IJEBAR: Vol. 10, Issue 1, March 2026
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v10i1.19462

Abstract

The intention of Indonesian youth to work abroad, particularly in Australia, has continued to increase. This phenomenon is influenced by push factors in the home country, such as limited job opportunities and high unemployment rates, as well as pull factors from the destination country, including opportunities for international experience, higher wages, and better career prospects. This research aims to explain the effects of push factors and pull factors toward the intention to work abroad to Australia among Indonesian youth, with career adaptability as a moderating variable. Adopting a quantitative design supported by a survey technique, involving 150 respondents aged 18–30 years selected through purposive sampling (Hair et al., 2019). Data were collected using a Likert-scale questionnaire and subsequently examined through Partial Least Squares Structural Equation Modeling (PLS-SEM) employing SmartPLS software. The analytical procedure comprised assessment of the measurement model (including convergent validity, discriminant validity, and construct reliability) as well as evaluation of the structural model (R², Q² predictive relevance, and path coefficients). The analysis confirms a significant positive effect of push and pull factors on the intention to work abroad. However, career adaptability does not moderate these relationships, suggesting that structural conditions and external opportunities play a more dominant role than individual career adaptability.
Dampak Brand Hate Dan Brand Betrayal Terhadap Perilaku Consumer Boycott: Menelaah Peran Mediasi Dari Negative Ewom Pada Merek Yang Terafiliasi Israel Ridho, Aji Sapta; Barkah, Barkah; Purmono, Bintoro Bagus; Ramadania, Ramadania; Setiawan, Harry
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 5 No. 4: Mei 2026
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v5i4.15974

Abstract

Konflik Israel-Palestina memicu emosi negatif konsumen di Indonesia terhadap merek yang dianggap terafiliasi dengan Israel. Penelitian ini bertujuan untuk menganalisis dampak brand hate dan brand betrayal terhadap consumer boycott, baik secara langsung maupun tidak langsung melalui mediasi negative electronic word of mouth (NeWOM). Metode yang digunakan adalah kuantitatif dengan survei kepada 180 responden di Indonesia yang mengetahui produk terafiliasi Israel. Data dianalisis menggunakan Partial Least Square Equation Modeling (PLS-SEM) dengan perangkat lunak SmartPLS 4.0. Hasil penelitian menunjukkan bahwa brand hate dan brand betrayal tidak berpengaruh langsung secara penuh terhadap perilaku consumer boycott. Namun, NeWOM terbukti mampu memediasi secara penuh hubungan antara brand hate dan brand betrayal terhadap perilaku consumer boycott. Temuan ini menegaskan bahwa emosi negatif konsumen lebih kuat mendorong tindakan boikot ketika disebarluaskan melalui platform digital. Kesimpulannya, pengelola merek perlu memberikan perhatian serius pada manajemen komunikasi digital dan reputasi untuk memitigasi dampak boikot yang dipicu oleh isu geopolitik sensitif.
Analisa Kelayakan Penggunaan Pembangkit Listrik Tenaga Surya Pada Bank Nagari Cabang Lubuk Gadang Menggunakan Metode Kelayakan Investasi Setiawan, Harry; Bandri, Sepannur; Dewi, Arfita Yuana
Jurnal INOVATOR Vol. 8 No. 1 (2025): Jurnal INOVATOR
Publisher : LPPM Politeknik Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37338/inovator.v8i1.415

Abstract

The potential for solar energy is immense, as the sun is an abundant source of renewable energy worldwide, especially in Indonesia. Indonesia receives sunlight for 10 to 12 hours per day. Numerous studies on the use of solar power plants have shown promising payback period results less than 10 years which is relatively fast compared to the economic lifespan of solar panels, which can last up to 25 years. PT Bank Nagari, a bank owned by the Provincial Government of West Sumatra and various regional governments within West Sumatra, consistently promotes a culture of efficiency to enhance revenue and support the company’s growth and regional development. Considering the fast capital return on solar power investments and the alignment with Bank Nagari's culture of efficiency and revenue optimization, a feasibility study was deemed necessary. This study aimed to analyze the feasibility of using a solar power plant at Bank Nagari Lubuk Gadang Branch using investment feasibility methods to determine whether the project could enhance the company's efficiency and revenue. However, the research concluded that the investment in the solar power plant was not feasible, as the returns were lower compared to the current business activities run by PT Bank Nagari Lubuk Gadang Branch.
Co-Authors Adinda Purnama Sari Agnes Agnes Ahmad Shalahuddin, Ahmad Akhmad Yani Alfiyatunnufus, Dian Ana Fitriana Ana Fitriana Andika, Wahyu Andry, Johannes Fernandes Anwar Azazi ARDIANSYAH ARDIANSYAH Ardion, Ardion Arfita Yuana Dewi Arielsandy, Elvien Arman Jaya Audisty Prana Hardayu Ayu Umyana Azamahir, Muhammad Nabil Barkah Barkah, Barkah Bintoro Bagus Purmono Burhan Chamisyahuri, Chamisyahuri Damsar Daud, Ilzar Depandi Enda Dinhida Efa Irdhayanti Eka Fitri Qurniawati Ema Trisnawati Erna Listiana Fahruna, Yulyanti Firdaus, Angelika Fitria Lestari Pujiastuti Ginting, Jusia Amanda Giriati, Giriati Grace, Michelle Gusti Hardiansyah Harahap, Avelisa Hasanudin Hasanudin Hasanudin Hazlirahman, Fajar Helma Malini Helma Malini, Helma Hendi Hadinata Wongso Hermawati, Yuni Hero, Eko Ikram Yakin Ilmi Farisi Khumaini Ilzar Daud Indrayani Irene, Novi Irfan Syahyudi Juniwati Juniwati Kalis, Maria Christiana Iman Kalista, Lola Khoiriyah, Nisa Ul Latifah Latifah Maharani, Evita Maharani, Puspita Mandala, Miko Maria Christiana Iman Kalis Maulidia, Rahma Muammar Khaddafi Muhammad Afif Muslikhin Mustaruddin nesty eka listiyani Ngurah Suryantara, I Gusti Nur Afifah Nurrahim, Muhammad Fakhri Okta, Dilla Melinia Oprilyani, Adhinda Dwi Pangestu, Adjie Purmono , Bintoro Bagus Purmono, Bintoro Bagus Putri, Indah Mardini Putri, Shafira Ananda Qurniawati, Eka Fitri Rafles Ginting Rahmaniar, Desi Ramadania Ramadania, Ramadania Ramadhan Tosepu Ridho, Aji Sapta Rivelino, Nicholas Safitri, Cindy Safmi, Ima Kumala Samsudin, Dafrizal Sandrina , Fidela Saputra, Maulid Tommy Sepannur Bandri Simatupang, Ervina C.M. Sujatmiko, Ary Sulistiowati Sulistiowati Suryana, Refa Syahputri, Anggraini Theresa, Erica Titik Rosnani Tri Wiyono Kurnianto Violin Waldi Wendy Wenny Pebrianti Wulandari, Sukma Yuyun, Yuyun