Claim Missing Document
Check
Articles

Implementation of Sustainable Tourism at Ketapang Beach Lampung Ni Made Ayu Windu Kartika; I Gede Mudana
International Journal of Travel, Hospitality and Events Vol. 2 No. 3 (2023): International Journal of Travel, Hospitality and Events
Publisher : The Postgraduate School of Tourism Sahid Polytechnic

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56743/ijothe.v2i3.298

Abstract

Purpose: This study aims to analyze the implementation of sustainable tourism in the operation of Ketapang Beach (Pantai Ketapang) in Lampung, Sumatra. Research methods: It is a descriptive, qualitative research. The data was collected by direct observation, document study, and literature studies from related journals. Results and discussion: Ketapang Beach requires development that involves all tourism stakeholders because it has much potential to be developed but has not been planned and realized correctly. Implication: This study explains the potential possessed by Ketapang Beach through a SWOT analysis and provides a sustainable tourism model design for the tourist attraction of Ketapang Beach.   Keywords: beach, sustainable tourism, model.
Implementation of E-Service Quality at Front Office Department to Increase Guest Satisfaction Ni Made Nitha Balistha; I Ketut Sutama; Ida Ayu Elistyawati; I Gede Mudana; Ni Nyoman Triyuni; Ni Made Ernawati
International Journal of Travel, Hospitality and Events Vol. 1 No. 3 (2022): International Journal of Travel, Hospitality and Events
Publisher : The Postgraduate School of Tourism Sahid Polytechnic

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56743/ijothe.v1i3.171

Abstract

Purpose: The purpose of this research is to know the implementation of e-service quality Front Office Department in increasing guest satisfaction at a 5-star hotel located in Ubud, Bali. Research methods: The data analysis techniques used in this research are servqual (service quality) and IPA (Importance Performance Analysis). Results and discussions: The results of the research from servqual (service quality) show that the positive servqual score gap is more than the negative servqual score gap, where overall the e-service quality implemented at the hotel has provided satisfaction to guests and showed good service. Meanwhile, the results of the IPA (Importance Performance Analysis) research show that indicators that need to be improved are the availability of products displayed on electronic media (Q6) and consumer personal data protected on electronic media (Q7). Implication:  indicators that need to be maintained in this research are information related to credit cards or payments that can be guaranteed security carried out by FO Staff (Q8), FO Staff handle guest complaints quickly and swiftly (Q9), Hotels have a refund mechanism (refunds). for payment transactions (Q10) and the hotel has 24 hours customer service by the FO Staff (Q11).   Keywords: E-service quality, guest satisfaction, front office department.
Yield Management Strategy in Increasing Room Occupancy in The New Normal Era Ni Luh Gde Vania Pradina; Ida Ayu Elistyawati; Ni Nyoman Sri Astuti; I Gede Mudana
International Journal of Travel, Hospitality and Events Vol. 2 No. 1 (2023): International Journal of Travel, Hospitality and Events
Publisher : The Postgraduate School of Tourism Sahid Polytechnic

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56743/ijothe.v2i1.234

Abstract

Purpose: The purpose of this study is to find out what are strategies in increasing the occupancy rate of the new normal era at The Westin Resort & Spa Ubud, Bali and to determine the yield management strategy in increasing occupancy rates in the new normal era at The Westin Resort & Spa Ubud, Bali. Research methods: The types of data used are qualitative and quantitative data. Data collection methods used in this study were observation, interviews, questionnaires, and literature study. The data analysis technique used is descriptive qualitative and quantitative methods. This study uses a marketing mix approach with a SWOT analysis using the 7P indicator. Results and discussion: Yield management strategies that can be used to increase room occupancy are expanding market share and working partners with travel agents, increasing promotions based on information technology and utilizing social media, strengthening local culture on products to be sold, providing valet parking for guests, providing technology application training to staff regularly to improve staff quality and performance, creating and developing products according to current trends. Implication: The Westin Resort & Spa Ubud, Bali is in a growth stage. Keywords: yield management, room occupancy, new normal, SWOT.
Exploring hydrotourism: Health and wellbeing Ernawati, Ni Made; Mudana, I Gede; Sari, Putu Yunita Wacana; Indrawati, Yayu; Pamularsih, Tyas Raharjeng
Journal of Commerce, Management, and Tourism Studies Vol. 4 No. 2 (2025): Aug 2025
Publisher : YAYASAN MITRA PERSADA NUSANTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jcmts.v4i2.365

Abstract

This emic study presents literature research of qualitative study on hydrotourism - health and wellness focusing on the practices and the uniqueness of the product offering around the globe highlighted with hydrotourism - health and wellness offered in Bali Indonesia. The findings show hydrotourism as a generic name represents three types of leisure and tourism products: water for sport, health and wellness, and for panoramic viewing experience. The current well developed and highly innovative products of hydrotourism - health and wellness around the world which could create a strong allegiance to particular destinations, has been known since the nomadic era. Bali offers high quality and variety of spa products that often offered by hotels or independents spa–establishment; it is noted that hydro for spiritual purification of ‘melukat-ritual’ is highly popular among tourists and become a substantial hydro product offer which is rooted from Hindu practice. Hydrotourism - health and wellness offer high variety and each with unique selling proposition. Hydrotourism – health and wellness could be in the form of bathing, spiritual purification, healing and rejuvenation, medication to relieve pain, detoxification and skin beauty, and a more complex spiritual ceremony of forging the endurance of body and mind; during the process, it could utilize various materials to assist healing, e.g. stone and herbs, or leveraging extreme temperature of warm and cold, often combined with yoga practice and meditation, also consuming healthy and whole food during the program; it could be an exclusive and luxurious for the rich, spa and wellness products for travelers, or simply public bathing where children and people could go to refresh; it could be well facilitated spa establishments with prime service or simply public baths, natural spring and thermal baths managed by local community. Indonesia considers spa services as traditional health services rather than entertainment.
Room Allotment Management to Increase Room Occupancy and its Implication to Hotel Management Strategy Rama, Vanny Oktafia Putri; Astawa, I Ketut; Wendri, I Gusti Made; Mudana, I Gede
Bali Membangun Bali: Jurnal Bappeda Litbang Vol 2 No 2 (2019)
Publisher : Badan Riset dan Inovasi Daerah Provinsi Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51172/jbmb.v2i2.41

Abstract

In the tourism industry, fluctuations in room occupancy are common. Many hotels offer various types of accommodation and service options needed by guests, causing competition between one hotel and another hotel. The purpose of this study is to find out how the management of room allotment in an effort to increase room occupancy at a one 5-star hotel in the southern part of Bali. This study was conducted using a qualitative descriptive method with analysis of POAC (Planning, Organizing, Actuating, Controlling) and SWBR (Strength, Weakness, Benefit, Risk). Data is obtained using the interview method. This study also explains how the implications of room allotment management on management strategy at the hotel. The results of this study indicate that the management of the allotment room has been done quite well but has not provided maximum results in increasing room occupancy. The implications of giving room allotment based on management functions indicate that negotiations still have problems with the prices determined, there are strengths, weaknesses, benefits and risks in organizing the people who regulate the room allotment, the room allotment given has not been 100% fulfilled and there is no a special system to control room allotment. Future research is recommended with regard to the effectiveness of room allotment through the system.
Kecak Touristic Performance in Uluwatu Temple: Its Aspects of Vocal Karawitan Darmawan, I Putu Ikka; Ardini, Ni Wayan; Mudana, I Gede
Bali Membangun Bali: Jurnal Bappeda Litbang Vol 1 No 1 (2020): April 2020
Publisher : Badan Riset dan Inovasi Daerah Provinsi Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51172/jbmb.v1i1.109

Abstract

The writers conducted the process of observation, literature study, and interviews with the head of Karang Boma Studio, Pecatu Village to get information related to the Kecak performance at Uluwatu Temple. The uniqueness of this Kecak art can be seen in the presentation that uses human voice accompaniment. Processing melodies and interlocking cak patterns really requires strong breathing. The aesthetic value can be seen from the wholeness in the presentation of Kecak which is presented in its entirety with the patterns arranged in the Kecak's vowels by highlighting the harmonious vocal processing techniques between plain and sangsih cak. The balance in the presentation of Kecak is seen from the melody processing and cak pattern pronunciation that is dynamically balanced and does not occur as a dominant one.
Managing Sustainable Tourism in Monkey Forest Ubud due to Covid-19 Pandemic Sudira, I Putu; Mudana, I Gede
Bali Membangun Bali: Jurnal Bappeda Litbang Vol 2 No 3 (2021): December 2021
Publisher : Badan Riset dan Inovasi Daerah Provinsi Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51172/jbmb.v2i3.215

Abstract

Purpose: This study aims to determine the sustainable tourism management of Monkey Forest Ubud, Bali, Indonesia, in the presence of the Covid-19 pandemic which has resulted in a tourism crisis. Research methods: This study uses a qualitative method to describe the condition of Monkey Forest Ubud in the presence of the Covid-19 pandemic. It is explained in a descriptive manner to show the sustainability management applied by its management during the pandemic. Results and discussion: The management of Monkey Forest Ubud carries out operations by paying attention to economic, ecological and socio-cultural aspects, which aims to create sustainable tourism in the pandemic situation, so as to create harmonization of relations between the surrounding community and the manager of such an attraction. Implication: The management must pay attention to economic, ecological and socio-cultural aspects which shows that Monkey Forest Ubud supports sustainable tourism.
Developing Ekasari as a Sustainable Tourism Village Ernawati, Ni Made; Sanjiwani, I Gusti Agung Mirah; Arjana, I Wayan Basi; Mudana, I Gede
Bali Membangun Bali: Jurnal Bappeda Litbang Vol 5 No 1 (2024): April 2024
Publisher : Badan Riset dan Inovasi Daerah Provinsi Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51172/jbmb.v5i1.334

Abstract

Purpose: Ekasari Tourism Village in Melaya District, Jembrana Regency, has potential to conduct sustainable tourism. This research is to increase public understanding about sustainable tourism, to improve the ability of village managers in implementing a financial recording system, and to increase the application of digital marketing to managers of the Ekasari Tourism Village. Research methods: This qualitative research is an applied research, with data collection techniques in the form of participant-observation, interviews, and document study. The data found was then analyzed using interactive techniques consisting of data reduction, presentation, and conclusion. Results and discussion: The service activities and this research went well, marked by an increase in participants' understanding of the importance of sustainable tourism in the village as well as an increase in digital marketing skills and the use of financial recording systems. Implication: This research directly has a positive impact on participants, especially village managers and Pokdarwis in operational activities and efforts to develop the village towards a sustainable tourism village.
Implementation of Green Tourism Village Management in Bilebante Village, Central Lombok Adam Rahmadi Akbar; I Gede Mudana; Gede Ginaya; I Ketut Suparta
Journal of Social Service and Empowerment Vol. 2 No. 1 (2025): Journal of Social Service and Empowerment (JOSSE)
Publisher : Politeknik Sahid

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56743/josse.v2i1.475

Abstract

Penelitian ini bertujuan untuk mendeskripsikan penerapan manajemen yang efektif dalam pengembangan desa wisata hijau yang mengintegrasikan aspek ekonomi, sosial dan lingkungan di Desa Wisata Hijau Bilebante di Lombok Tengah, Nusa Tenggara Barat, Indonesia. Metodologi penelitian yang digunakan adalah wawancara mendalam dengan pengelola desa, observasi langsung, dan analisis dokumen terkait. Penelitian ini mengeksplorasi implementasi pengelolaan desa wisata hijau dengan menggunakan teori manajemen POAC (planning, organizing, actuating, controlling) dan konsep pariwisata hijau. Desa Wisata Hijau Bilebante berhasil menerapkan pengelolaan POAC dengan baik, terlihat dari pembangunan infrastruktur dan program pariwisata berbasis komunitas. Penerapan konsep pariwisata hijau juga meningkatkan kesadaran lingkungan dan partisipasi masyarakat dalam pelestarian alam. Pendekatan pengelolaan POAC dan wisata hijau di desa ini dapat menjadi model pengembangan desa wisata hijau di Indonesia.
FOR REVENGE: THE PHENOMENON OF EMO MUSIC PERFORMANCES AND AUDIENCE EMOTIONS Ardini, Ni Wayan; Wijaya, I Nyoman Cahyadi; Mudana, I Gede
Proceeding Bali-Bhuwana Waskita: Global Art Creativity Conference Vol. 4 (2024): Proceedings Bali-Bhuwana Waskita: Global Art Creativity Conference
Publisher : UPT Pusat Penerbitan LP2MPP ISI Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31091/bbwp.v4i1.568

Abstract

This research was conducted for the purpose of identifying the character of emo (emotional hardcore) music performances and their relationship to the emotional situation of the audience watching them, especially in the case of a music group in Indonesia named for Revenge. This qualitative research, which relies on document studies, observations and interviews, found that this underground group with an emo (emotional hardcore) character, with themes of inner conflict, suffering and rebellion, especially in matters of love, deserves to label itself as "for revenge” or “untuk balas dendam” in Indonesian. Apart from being musically aesthetic, the emo lyrics created in many cases are truly capable of piercing the deepest hearts of audiences who have experienced love problems. In today's era of social media, this group is favored by a fairly large segment of the youth market. This means that in Indonesia for Revenge has increasingly succeeded in blurring the boundaries between underground entities and the popular music industry.
Co-Authors A.A. Bagus Wirawan A.A. Ngurah Anom Kumbara A.A. Raka Sita Laksmi, A.A. Raka Sita Adam Rahmadi Akbar Agus Martha Di Nugraha Ahmad Riri Nurany Anak Agung Ayu Ngurah Harmini Anak Agung Bagus Wirawan Anak Agung Ngurah Anom Kumbara Andreani, Ni Putu Elvian Aron Meko Mbete Artajaya, Made Astawa, I Ketut Baiq Mega Yustika Kharomah Budi Susanto Budiasa, I Kadek Cokorda Istri Sri Widhari Cokorda Istri Sri Widhari Darmawan, I Putu Ikka Dermawan Waruwu Dewa Made Suria Antara Elvira Septevany Entas, Derinta Gede Ginaya Gede Ginaya Gede Pasek Putra Adnyana Yasa Gilang Ramadan Hardiman Hardiman Hardiman Hardiman I Gde Hendra Narottama I Gusti Agung Bagus Mataram I Gusti Ayu Nurtirtawaty I Gusti Ketut Purnaya, I Gusti Ketut I Gusti Made Wendri I Kadek Eri Suma Andika I Ketut Astawa I Ketut Astawa I Ketut Astawa I Ketut Budarma I Ketut Pasek I Ketut Suda I Ketut Suja I Ketut Suparta I Ketut Supir I Ketut Sutama I Ketut Sutama I Ketut Sutama I Ketut Sutama I Made Antara I Made Darma Oka I Made Darma Oka I Made Darma Oka, I Made Darma I Made Dede Ardika I Made Kartika I Made Rony Mulia Kusuma Putra I Made Suniastha Amerta I Nengah Dasi Astawa I Nyoman Anom Fajaraditya Setiawan, I Nyoman Anom I Nyoman Artayasa I Nyoman Darma Putra I Nyoman Larry Julianto I Nyoman Rajin Aryana I Nyoman Rajin Aryana I Nyoman Rajin Aryana I Nyoman Sirtha I Nyoman Suarka I Nyoman Winia I Nyoman Winia I Nyoman Winia I Putu Adis Putra Kencana I Putu Astawa I Putu Ikka Darmawan I Putu Krisna Arta Widana I Putu Ryan Dharma Putra I Putu Subali Adi Putra I Putu Sudana Sunario Adi Putra I Putu Sudira I Putu Sudira I Putu Surya Anggana I Wayan Ardika I Wayan Basi Arjana, I Wayan Basi I Wayan Swandi Ida Ayu Elistyawati Ida Ayu Elistyawati Ita Supeno Kadek Ayu Ariningsih Kadek Wirantari Kadek Wirantari Ketut Sumerjana, Ketut Komang Devi Paramita Kumiko Shishido La Ode Dirman, La Ode Luh Putu Kristiani Made Antara Made Hery Santosa Made Ruki Made Ruki Made Sudiarta Made Sudiarta Merry Dwika Larasati Zaluchu Muhamad Nova Nengah Bawa Atmadja Nengah Bawa Atmadja Ni Gst Nym Suci Murni Ni Gst Nym Suci Murni Ni Gst Nym Suci Murni Ni Gusti Nyoman Suci Murni Ni Kadek Jumiati Parwati Ni Luh Eka Armoni Ni Luh Gde Vania Pradina Ni Luh Gde Vania Pradina Ni Luh Sustiawati Ni Made Arisani Dewi Ni Made Ary Widiastini Ni Made Ayu Windu Kartika Ni Made Ernawati Ni Made Ernawati, Ni Made Ni Made Nitha Balistha Ni Made Nitha Balistha Ni Made Rai Sukmawati Ni Made Sudarmini Ni Nyoman Sri Astuti Ni Nyoman Triyuni Ni Putu Diah Astriningsih Ni Putu Lianda Ayu Puspita Ni Putu Somawati Ni Putu Somawati Ni Putu Wiwiek Ary Susyarini Ni Wayan Ardini, Ni Wayan Ni Wayan Budi Purnama Dewi Ni Wayan Budi Purnama Dewi Nida Ulhasanah Dwi Sulistyaningrum Nyoman Mastiani Nadra Palguna, I Gede Rai Pamularsih, Tyas Raharjeng Paskalis Nyoman Widastra Pramawati, I.D.A Tantri Putra Kencana, I Putu Adis Putu Radharani Paramitha Sai Ishvari Putu Rian Arde Surya Putu Yunita Wacana Sari Raden Roro Rieta Anggraheni Rama, Vanny Oktafia Putri Rustiani, Komang Wahyu Sang Putu Eka Pertama Sanjaya, I Wayan Kiki Sanjiwani, I Gusti Agung Mirah Sari, Putu Yunita Wacana Setya Aristu Pranoto Sudira, I Putu Sylvine Pickel Chevalier Vanny Oktafia Putri Rama Wayan Nurita Wendri, I Gusti Made Wijaya, I Nyoman Cahyadi Yayu Indrawati