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Journal : JER

Effective Training: Synergy of Instructor Competence, Training Facilities and Participant Satisfaction with Performance Hafrizal, Irham; Maliki, Budi Ilham; Komarudin, Mamay
Jurnal Economic Resource Vol. 8 No. 2 (2025): September - February
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i2.1813

Abstract

Improving the quality of human resources (HR) is a crucial strategy in facing the era of Industry 4.0. The Job Training Unit (UPTD) of the Cilegon City Manpower Office plays a role in preparing a competent workforce, but still faces obstacles such as limited facilities, suboptimal instructor competency, and low participant satisfaction. The aim of this study is to analyze the influence of instructor competence and training facilities on participant performance, with participant satisfaction as a mediating variable. This study used a quantitative approach with an explanatory design. A sample of 100 participants was determined using the method of Hair et al., data were collected using a Likert-scale questionnaire, and analyzed using PLS-SEM. The research results show that instructor competence and training facilities have a positive and significant impact on participant satisfaction. Satisfaction has been shown to improve performance and mediate the relationship between the variables. In conclusion, improving instructors and facilities is key to increasing participant satisfaction and performance, while strengthening human capital theory and providing practical implications for job training management.
Organizational Commitment as a Catalyst of the Influence of Transformational Leadership and Change Management on Performance Fitriana, Herna Fita; Maliki, Budi Ilham; Komarudin, Mamay
Jurnal Economic Resource Vol. 8 No. 1 (2025): March-August
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i1.1818

Abstract

In the dynamic era of modern bureaucracy, improving employee performance is crucial. Public organizations, including the Regional People's Representative Council (DPRD) Secretariat in Banten Province, face the challenge of employee performance that remains below target. The main contributing factors include low work discipline, minimal training, and suboptimal leadership styles and change management. Transformational leadership and change management are believed to be able to increase organizational commitment, which has positive implications for employee performance. This study employed a quantitative approach with Partial Least Squares (PLS-SEM) analysis. The study population comprised all employees of the Regional People's Representative Council (DPRD) Secretariat in Banten Province, using the Hair et al. sampling technique, resulting in 195 respondents. The instrument was a questionnaire based on indicators of transformational leadership, change management, organizational commitment, and employee performance. Validity and reliability were tested using the outer and inner PLS models. The analysis showed that transformational leadership had a significant positive effect on organizational commitment and employee performance. Change management also significantly influenced both variables. Organizational commitment was shown to significantly mediate the relationship between the independent variables and employee performance. These findings prove that the combination of transformational leadership and effective change management can strengthen organizational commitment and drive optimal performance. This research contributes to the development of public sector HR management models and provides practical implications for strengthening adaptive and productive bureaucratic governance.
The Strategic Role of Digital Innovation and Agility in Sustainable Organizations through Performance Ayatulloh, Ayatulloh; Maliki, Budi Ilham; Komarudin, Mamay
Jurnal Economic Resource Vol. 8 No. 1 (2025): March-August
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i1.1819

Abstract

Bureaucratic transformation in the digital era requires public organizations to adopt innovation and digital agility to improve performance effectiveness and organizational sustainability. This study examines the impact of innovation and digital agility on employee performance and their implications for organizational sustainability, using the Cilegon City DPRD Secretariat as a case study. This study employed a quantitative approach with a survey method. Data were obtained from 93 employees of the Cilegon City DPRD Secretariat through a census questionnaire. Analysis was conducted using Partial Least Squares-Structural Equation Modeling (PLS-SEM). Construct validity was tested using factor loadings, while hypotheses were tested using t-statistics and p-values. The results show that innovation (t=5.293; p<0.05) and digital agility (t=3.649; p<0.05) significantly influence employee performance. Employee performance also mediates the relationship between the independent variables and organizational sustainability. The highest indicator of innovation is "the organization provides space for new ideas" (0.925), while digital agility is indicated by "quick adaptation to new technologies" (0.922). The findings demonstrate that innovation and digital agility are key pillars of an adaptive, productive, and sustainable bureaucracy. Innovation-based managerial strategies, digitalization of work processes, and strengthening organizational culture have been shown to improve individual and institutional performance. This research provides a strategic basis for the Cilegon City DPRD Secretariat to accelerate technology adoption, strengthen internal innovation, and build a sustainability-oriented performance evaluation system.
The Influence of Competency Development and Organizational Communication through Job Satisfaction as a Mediating Variable at the General Elections Commission (KPU) in Banten Province Tamami, Maman; Maliki, Budi Ilham; Komarudin, Mamay
Jurnal Economic Resource Vol. 8 No. 1 (2025): March-August
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i1.1820

Abstract

The Banten Province General Elections Commission (KPU) faces challenges in employee performance, particularly in terms of task completion accuracy, conflict management, and regulatory compliance. Low training participation and weak organizational communication contribute to decreased work effectiveness. This study aims to analyse the effect of competency development and organizational communication on employee performance, with job satisfaction as a mediating variable. A quantitative approach with an explanatory design was used. A sample of 150 Banten Provincial General Elections Commission (KPU) employees was selected using the Hair et al. technique. Data were collected through questionnaires and analysed using Partial Least Squares-based Structural Equation Modelling (PLS-SEM) to test direct and indirect relationships between variables. The results show that competency development and organizational communication have a positive and significant effect on job satisfaction. Job satisfaction also significantly influences employee performance. Furthermore, job satisfaction significantly mediates the effect of competency development and organizational communication on performance. These findings support Human Capital theory, which emphasizes the importance of investing in competencies and the work environment. Improved competencies and effective internal communication can boost employee job satisfaction and performance. The practical implications of this research underscore the need for the General Elections Commission (KPU) to design a human resource development policy based on continuous training and to establish a transparent organizational communication system. This model has the potential to be adapted by other public organizations to improve the effectiveness of public services
Co-Authors Abdul Mu’in Achmad Nashrudin Ade Fauzi, Ade Ade Mulyana, Ade Agus Munanzil Ahmad Fiki Ahmad Refudin Akhmad Zulkarnaen Alisza Dwi Putri Aliya Nul’ulum, Dekha Amat Hidayat Ambarsari, Yuke Anis Fauzi Anis Fauzi Anis Fauzi, Anis Apriyanto Ari Susilawati Asep Supryatna ASFAR, ANDI HASRYNINGSIH Astutiningsih Ayatulloh, Ayatulloh Azzahra, Anneira Basrowi Basrowi Bayi Tabrani, Mohamad Budi Wahyuni, Raden Buheti, Buheti Cahyaningtyas, Ovi Sakti Candra, Asep Darliah, Nani Devi Delawati Dewi Syifa Septiani Dewi, Intan Indria Didi Supriyadi Elin Sumina Elinawati, Elinawati Encep Syarifudin Fadeli, Fadeli Fahad, Ahmad Malik Fakhrul Arifin Farhatul Ain fatoni, malik Ferdiana, Riska Fifi Amalia Fiki Fahlaifi Musaffa, Tubagus Fiqry Ramadhan, Imam Fitriana, Herna Fita Furtasan Ali Yusuf Furtasan Ali Yusuf Gama, Aat Fatisti Ginanjar, Egi Gultom, Theodora Hafidz Hafidz Hafrizal, Irham Haiah, Fithri Haidir, Ade Hamidah Hamidah Hani Sobihah Heni Susanti Heni Susanti Heni Susanti, Heni Hidayat, Jajat Hikmatiar, Muhamad Hojali, Lili Humairoh, Yayu Ida Listyowati Intan Hastuty Simatupang Irawati Irawati Irawati Irfan Firdaus Iryanah Iryanah Iwan Gunawan Iwan Setiawan Jaka Wijaya Kusuma Julina Julina Komalasari Komalasari Kristiyanto, Irfan Lala Nurmala Lasniatin, Tunul Lastria Yuni Arta Listianingsih, Tri Lithasari, Agustine Lumangkun, Jimi M. Firman Fanani Ma’rip, Syamsul Mahmuda Mahmuda, Mahmuda Mahmudah Mahmudah Mamay Komarudin Mariana, Ria Masriyadi, Masriyadi Mohamad Bayi Tabrani Mohammad Bayi Tabrani Muhammad Nawab Alawi Muhammad Suparmoko Muhammad Suparmoko Muhammad, Indra Mulyadi Mulyadi Munsiyah, Fatayatul Muslimah Muslimah Mustofiyah, Ely Mutoharoh, Mutoharoh Nina Nurul Janah Nindya, Verani Nur, Dewi Rosidawati Nurbaity, Nurbaity Nurul Irfan Nuryati Obey Al Farobi Putri, Riztita Chairani R Tita Fauziah Rahmat Hidayat Ranny Meilisa Rasadi, Rizki Ibnu Ratu Yustika Rini Reni Andryani Rusmalina, Euis Ruswana, Chindy Sari Yulianti Sariwardani, Andriani Sartika, Ratu Setiawati Setiawati Siti Hamidah Siti Juariah Siti Sofiah Sofyan Lutfi, Angga Subroto, Desty Endrawati Suhdiyah, Dede Suheli Suheli Suhendra Suhendra Suherman Suparmoko, Muhamad Suparmoko, Muhammad Suparna, Dade Surani, Dewi Sutihat, Sutihat Syarifudin, Encep Tamami, Maman Umalihayati Umalihayati Wahyuni, Asti Dian Sri Wiwi Yuningsih Wiwik Novianawati Yudi Guntara Yunitasari, Rahayu