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arifin tahir
Universitas Negeri Gorontalo
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Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pasien Pada Puskesmas Dungaliyo Kecamatan Dungaliyo Kabupaten Gorontalo Yasin, Alda Alfianti; Tahir, Arifin; Sulila, Ismet
Madani: Jurnal Ilmiah Multidisiplin Vol 2, No 2 (2024): Madani, Vol. 2, No. 2 2024
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.10826911

Abstract

This study aims to investigate the effect of service quality on patient satisfaction at Puskesmas Dungaliyo, Dungaliyo Sub-District, Gorontalo Regency. Data were collected through observation, documentation and questionnaires distributed to patients in the community of Dungaliyo Sub-District, Gorontalo Regency. Then, the data were analyzed using quantitative methods. The results showed that service quality has a significant and positive effect on patient satisfaction with a coefficient of determination of 58%, which means that service quality significantly affects patient satisfaction by 58%. At the same time, the remaining 42% is affected by other factors unrelated to the variables investigated. Therefore, it is recommended for further studies to add other independent variables which are not included in this study
Pengaruh Efektivitas Kerja Terhadap Kinerja Pelayanan Pada Badan Keuangan Dan Aset Daerah Kabupaten Gorontalo Duhe, Sri Herlina; Tahir, Arifin; Aneta, Yanti
Madani: Jurnal Ilmiah Multidisiplin Vol 2, No 4 (2024): Madani, Vol. 2, No. 4 2024
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.11201155

Abstract

This research aims to find out how much influence work effectiveness has on service performance at the Regional Financial and Asset Agency of Gorontalo Regency. The research method used in this research is a quantitative method. Data collection techniques were obtained from the results of a questionnaire with a sample size of 40 respondents. The data analysis technique uses the R2 coefficient of determination test. Based on the results of research that has been conducted, work effectiveness has an influence of 48.2% on service performance at the Gorontalo Regency Regional Financial and Asset Agency, while the remaining 51.8% is explained by other variables not examined in this research, namely time, supervision and motivation .
Pengaruh Profesionalisme Kerja Aparatur Sipil Negara Terhadap Kualitas Pelayanan Publik di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Gorontalo Habi, Riska A.; Tahir, Arifin; Sulila, Ismet
Madani: Jurnal Ilmiah Multidisiplin Vol 2, No 3 (2024): Madani, Vol. 2, No. 3 2024
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.10909909

Abstract

This research aims to determine whether the work professionalism of civil servant influences the quality of public services at the population and civil registration office of Gorontalo Regency and to assess the extent of this influence. This research employs a quantitative approach. Data collection techniques include observations and questionnaires with a sample size of 50 respondents. Data analysis techniques involve simple linear regression and coefficient of determination tests. The results indicate that the work professionalism of civil servants has a positive and significant Office of Gorontalo Regency, accounting for 43,5%. The remaining 56,5% is influenced by other variables not examined in this research.
ANALISIS KINERJA PEGAWAI DALAM PELAYANAN PERENCANAAN ANGGARAN PADA BADAN KEUANGAN DAN ASET DAERAH KABUPATEN GORONTALO Annisa Fitri Gobel; Arifin Tahir; Zuchri Abdussamad
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.784

Abstract

This study aims to identify and describe Employee Performance Analysis in Budget Planning Services at the Gorontalo Regency Regional Finance and Asset Board, as well as the factors that determine the success of Employee Performance Analysis in Budget Planning Services at the Gorontalo Regency Regional Financial and Asset Boards seen from the aspect of work quality , punctuality, initiative, ability to work, and communication skills. The approach used is descriptive qualitative with data collection techniques conducting interviews, observation, and documentation. The data analysis method uses the Miles Huberman model, namely through the stages of data collection, data reduction, data presentation, and drawing conclusions. The results of this study indicate that the analysis of employee performance in budget planning services at the Gorontalo Regency Regional Finance and Asset Board has been going well because of an increase in the quality and capacity of employees, strengthening the role of leadership, and increasing collaboration between parties. In addition, the factors that determine the success of Employee Performance Analysis in Budget Planning Services at the Gorontalo Regency Regional Finance and Asset Board in this case the quality of work, initiative, work ability, and communication skills have been carried out properly. It's just that they have constraints in terms of time because at the time of submitting the budget planning files it is still often done at the end of a very tight time. This is because the finalization of the document must comply with the completeness of the files from all OPDs in Gorontalo district.
SURVEI KEPUASAN MASYARAKAT DALAM MENINGKATKAN PELAYANAN PUBLIK DI KANTOR DESA PADENGO KECAMATAN LIMBOTO BARAT KABUPATEN GORONTALO Cika Yudarsi Puhi; Arifin Tahir; Juriko Abdussamad
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study measured the Comunnity Satisfaction Survey in improving public services at the Padengo Village Office, West Limboto Sub-district, Gorontalo regency, this study applied a mixed method, a combination of qualitative and quantitative methods. The result of the measurement of the 9 Commmunity Satisfaction Survey indicatior included (a) Requirement with SKM (Communtiy Satisfaction Survey) score of 3,34 and in the good category, (c) Services Time with SKM score of 3,29 and in the good category, (d) Cost//tarif of 3,71 and in the good category, (e) Product specification for the type of service/service result, the SKM score was 3,23 and in the category, (f) Competency of the SKM implementer was 3,39 and in the good category, (g) Behavior of the SKM implementer was 3,21 and in he good category, (h) Complaint, and suggesting handling, with SKM implementer was 3,43 and in the good category, and (i) Facilities and Infrastructure with SKM score of 3,61 and in the good category.Based on the study, it can be concluded that that from the results of the Community Satisfaction Survey (SKM) measurement of the implementation of the office, West Limboto Sub – district, Gorontalo Regency, The SKM score was 76,67. This score was included in the GOOD “B” category according to KEPMENPAN (Ministry of administrative and Bureaucratic Reform of the Republic of Indonesia) No. 14 of 2017. Howefer, there was still a need to improve indicators of service time and behavior of village officials to be more friendly and polite to the community to achieve moer excellent service.
MANAJEMEN ASET DAERAH DI BADAN KEUANGAN DAN ASET DAERAH KABUPATEN GORONTALO Siskawati P Moha; Arifin Tahir; Fenti Prihatini Tui
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.797

Abstract

This study aims to identify and describe (1) Regional Asset Management in the Regional Finance and Asset Agency (BKAD) of Gorontalo Regency. (2) The determining factor in Regional Asset Management in the Regional Finance Agency and Regional Assets of Gorontalo Regency. The approach used is qualitative with descriptive research type. The results of this study indicate that (1) Regional Asset Management at the Gorontalo Regency Regional Financial and Asset Management Agency (BKAD) has been running well in accordance with applicable regulations, from the beginning of the planning process, usage to the monitoring stage. It's just that for supervision carried out by inventorying assets, mistakes often occur so that they can affect the value of assets in agencies. (2) The determining factor in Regional Asset Management in the Gorontalo Regency Regional Finance and Asset Management in this case is human resources (HR), regulations and leadership commitment have been implemented properly. It's just that to improve the quality of human resources (HR) in terms of knowledge about asset management is low due to the lack of offline training activities.
Penguatan Kesadaran Politik Pada Generasi Muda dalam Menghadapi Pilkada Tahun 2024 di Kabupaten Majene Saddam Husain Tamrin; Arifin Tahir; Syahrinullah Syahrinullah; Fajar Rakasiwi; Maria Ulfa; Ika Yuli Bhayangkari; Muhammad Sajidin; Mu'min Mu'min; Farhanuddin Farhanuddin
I-Com: Indonesian Community Journal Vol 4 No 3 (2024): I-Com: Indonesian Community Journal (September 2024)
Publisher : Fakultas Sains Dan Teknologi, Universitas Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33379/icom.v4i3.5250

Abstract

As an effort to improve the quality and success of the simultaneous regional head elections (PILKADA) to be held in 2024, it is hoped that leaders can be elected who can bring progress to regions in West Sulawesi Province and Majene Regency. The success of a regional head election process cannot be separated from the level of community participation involved, and to increase public participation, it is necessary to strengthen political awareness to the community, including the younger generation, where almost 60% of the number of voters are the younger generation, so it is very important to be given strengthening political awareness to the younger generation, especially in Majene Regency. The purpose of this community service is to strengthen political awareness for the younger generation in facing the 2024 regional elections in Majene district. This service is in partnership with the National and Political Unity Agency (BAKESBANGPOL) and the Majene Regency KPU, involving lecturers and students of open universities and the University of West Sulawesi, with stages 1) Preparation; 2) Coordination with strategic partners; 3) Implementation of Focus Group Discusion 4) Carrying out socialization to strengthen political awareness among the younger generation in facing the 2024 regional elections in Majene district. The results obtained in this activity are expected to increase political awareness in the younger generation in facing the 2024 regional elections.
Implementation of Mobile Based Virtual Reality on the Knights and Garuda Birds Folklore in the Legend of Mount Mekongga at Grade 7 of SMP Negeri 2 Kendari Tahir, Arifin; Tahir, Muhlis; Takasi, La Ode Muhammad Ruspan; Arifrahman, Alif Adillah Nugraha
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 5 No. 12 (2024): International Journal of Multidisciplinary: Applied Business and Education Res
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.05.12.31

Abstract

Indonesia is a country rich in cultural values passed down from generation to generation, such as folklore. This challenge is be-cause folklore in Indonesia is told orally and mostly only docu-mented in the form of story books. So that folklore can be re-interested by children and to achieve the objectives of the learning process, visualizations are made using Virtual Reality technology. The folklore that will be raised is a folk tale from the province of Southeast Sulawesi entitled About the Knights and the Garuda Bird in the Legend of the Formation of Mount Mekongga. The purpose of this research is to be able to maintain folklore as a national cul-ture in the midst of the development of fictional stories by utilizing Virtual Reality technology. By using 2D moving image visualization and using Virtual Reality technology with the Sprint Model, it is hoped that students will be more interested in knowing folklore. There is an effect of learning models using Virtual on students on folklore material in class VII at SMPN 2 Kendari based on the gain test results that get a value of 0.6093, meaning that the learning outcomes before getting treatment with already getting treatment have increased by 0.6093. Student responses to questionnaires from student answers obtained a percentage of 85.5%, student responses after the learning process can be included in the "Very Strong" category. So, it can be concluded that the learning process by applying Virtual Reality gets a good response from all students.
PENILAIAN KINERJA PEGAWAI NEGERI SIPIL DI BADAN KEUANGAN DAN ASET DAERAH KABUPATEN GORONTALO Debriyana Adam; Arifin Tahir; Zuchri Abdussamad
Kybernology Jurnal Ilmu Pemerintahan dan Administrasi Publik Vol. 2 No. 2 (2024): Desember 2024
Publisher : Yayasan Panca Bakti Wiyata Pangandaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71128/kybernology.v2i2.146

Abstract

This research aims to analyze the performance assessment of civil servants (PNS) at the Regional Finance and Assets Agency of Gorontalo Regency. Performance assessment is a key element in effective human resource management, and is important to ensure that this policy is implemented correctly in order to improve organizational performance in Gorontalo district's regional financial and asset bodies. There are several supporting factors such as commitment from regional leaders and support from central government policies. This research method uses descriptive qualitative. Data collection techniques were carried out using observation, interviews and documentation. Data analysis techniques begin data collection, data reduction, data display and drawing conclusions or verification.The research findings show that the Civil Servant Performance Assessment at the Gorontalo Regency Regional Finance and Assets Agency is effective and efficient.
Analisis Pelayanan Publik Berbasis Inovasi (E-Government) di Kantor Wilayah Kementrian Agama Provinsi Gorontalo Yulinar puluhulawa; Arifin Tahir; Fenti Prihatini Tui
Parlementer : Jurnal Studi Hukum dan Administrasi Publik Vol. 1 No. 4 (2024): Desember: Parlementer: Jurnal Studi Hukum dan Administrasi Publik
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/parlementer.v1i4.277

Abstract

This study aims to analyze how public service based on innovation (E- Government) is implemented at the Regional Office of the Ministry of Religious Affairs of Gorontalo Province, focusing on 1) support, 2) capacity, and 3) benefits. To achieve this objective, qualitative methods were used, with descriptive data analysis. Data collection techniques included observation, interviews, and documentation, employing qualitative descriptive analysis. The findings indicate that the E-Government-based public service innovation carried out by the Regional Office of the Ministry of Religious Affairs of Gorontalo Province involves: 1) support in the form of training for staff on system usage and community outreach to ensure understanding of the SISKOHAT system. Additionally, coordination with system developers was conducted to improve and update the application according to user needs. 2) Capacity refers to several IT tools and systems that support electronic public services; however, frequent technical issues, such as system disruptions or hardware limitations, hinder electronic service delivery. 3) The benefits of SISKOHAT include efficient and integrated management of congregation data, which enhances service delivery to congregants by providing more accurate information.
Co-Authors Abbas, Syahrawati Abdillah Gonibala Abdullah, Sri Ainun Abdussamad, Jurico Adelverto Nasir Adnan Marzuk ahmad rizak daud Ahmad, Evi Alfazrin Hela Alfiyah Agussalim Alimuddin, Muh Ali Alimuddin, Muhammad Ali Amir Arham, Muhammad Andi Agussalim Andriani . Annisa Fitri Gobel arfan arsyad Arifrahman, Alif Adillah Nugraha arni junita hamisi hamisi Asdar Asdar Asdar Asdar Asnawi, Melan Angriani Aviva Maharani Mopili Ayu Rahayu Azis Rahman Cika Yudarsi Puhi Darwan S. Usman Debriyana Adam Desy Mantau Deu, Fitriani Dian Rahmawaty Siki Djamila Podungge Djamila Podungge DODIKISWANTO J. MANO Duhe, Sri Herlina Dunggio, Titin Erfirmansyah Soedjono Adam Erfirmansyah Soedjono Adam Erich Talarima Ermawati Lalu Estefina Poluan Fajar Rakasiwi Syamsuddin Farhanuddin Fayzal Lamakaraka Febryanti Febryanti Fenti Prihatini Dance Tui Fenti Prihatini Tui Feri Hulukati Fidyanisa Rahmi Arif Firdausi Ramadhani Firman Hamzi Frista Iin Wahyuni Habi, Riska A. Hais Dama Halim, Fatmawati Halim, Patmawati Hendra Hemeto Herlina Ahmad Herlina Ahmad Hery Widijanto Husnaeni Husnaeni I Kadek Satria Arsana Ibrahim, Meimoon Ika Yuli Bhayangkari Indriyati Yusup Irawaty Igirisa Irwan Yantu Ismet Sulila Jalil Jalil Jalil, Jalil Jamil Jamil Jaura K Yanji Jeffry Junyar Saehu Jein A. Bioto Jufri Yusup Juhardi Juhardi juhardi juhardi Juriko Abdussamad Kalupe, Sultan Kapiso, Pian karlina napu Karlina Napu Kurnia Kurnia Kusmaladewi Kusmaladewi Kusno Katili Kusno Katili La Ode Muhammad Ruspan Lina Linggar Wati Lince, Ranak Lisda L. Asi M Jamal Nganro Manguleta, Rahmat Mantang, Effendi Maria Ulfa Mimin S Alisaha Mohamad Caisar Ntoma Mohamad Rizki Lagata monitasary Mozin, Sri Yulianty Mu'min Mu'min Muh Alwi Muh. Alwi Muhammad Ali Alimuddin Muhammad Alwi Muhammad Alwi Muhammad Amir Arham Muhammad Sajidin Muhlis Tahir Muin, Muin Mustafa, Iin Nasvikran Lukman Rivai Nihali, Hermanto Nur Hafsah Yunus Nur Hafsah Yunus MS Nur Hafsah Yunus MS Nur Padillah Sahibuddin Nurhayati Rauf Olis Bawode Palilati, Mega Pawawo, Aling S. Rachman, Ayu Anastasya Rachman, Azis Ramli Madjid Raston Mooduto Rendi Al Pazri Risnashari Risnashari Risnashari Risnashari risnashari, Risnashari Rizka Mayulu Rusli Isa Rustam Rustam Sabriana Oktaviana Gintulangi Safriansyah Santy Madu, Christin Siskawati P Moha Siti Fawzia Nurhayati W. Hippy Sitti Wahidah Masnani Soedjono Adam, Erfirmansyah Sofyan Butolo Sopia, Siti Sudarsono . Sudarsono Sudarsono Sukarman Kamuli SUKRI MAUDA Sultan Kalupe Supriyanto M. Radjak Syahrinullah Syahrinullah Syamsuddin Syamsuddin Syarli Tahir, Muhlis Taib, Siskawati Takasi, La Ode Muhammad Ruspan Tamrin, Saddam Husain Tanaiyo, Abdul Azis Titin Dunggio Tohopi, Rustam Trezy Andhika Tui, Anisa Tui Udin Hamim Udin Hamim Wahyuddin Wahyuni Ibrahim Warno Panigoro Widya Kurniati Mohi, Widya Kurniati William I. S. Mooduto William Mooduto William Mooduto Yacob Noho Nani Yanti Aneta Yasin, Alda Alfianti Yuliana Sidiki Yulinar puluhulawa Yunus, Nur Hafsah Zelin A. Usman Zuchri Abdussamad Zuchri Abdussamas Zulmia Poiyo