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The Effect of Technology Perception and Learning Engagement on Student Satisfaction in Online Learning Muh. Alwi; Risnashari Risnashari; Juhardi Juhardi; Kusmaladewi Kusmaladewi; Arifin Tahir; Sitti Wahidah Masnani
International Journal of Educational Development Vol. 2 No. 4 (2025): International Journal of Educational Development
Publisher : Asosiasi Periset Bahasa Sastra Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijed.v2i3.394

Abstract

This study aims to analyze the effect of online learning engagement on student satisfaction, with time management as a mediating variable. Using a quantitative approach with a cross-sectional survey design, this study involved 150 students from the UPPBJ UT Makassar Program who were selected using cluster sampling techniques. The variables used in this study included online learning engagement, technology perception, and student satisfaction, which were measured using a 5-point Likert scale. The data were analyzed using Smart PLS version 4.0 software, which included measurement and structural model evaluation to examine convergent, discriminant, and reliability validity. The results showed that online learning engagement did not have a significant effect on student satisfaction, although there was a positive relationship. However, online learning engagement had a significant effect on technology perception, which in turn had a significant effect on student satisfaction. Technology perception played an important role as a mediator in the relationship between online learning engagement and student satisfaction, reinforcing the direct effect. This mediating effect shows that even though online learning engagement does not directly increase satisfaction, perceptions of online learning technology play a crucial role in increasing student satisfaction. This study provides insight into the importance of technology perceptions in online learning.
Kinerja Pegawai dalam Meningkatkan Pelayanan di Dinas Kependudukan dan Pencatatan Sipil Kota Gorontalo Fidyanisa Rahmi Arif; Arifin Tahir; Yakob Noho Nani
Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara Vol. 2 No. 4 (2025): Oktober : Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/komunikasi.v2i4.675

Abstract

This study aims to determine and analyze employee performance in improving services at the Population and Civil Registration Office of Gorontalo City. Viewed from the following aspects: (1) Performance Quality, (2) Punctuality, (3) Initiative, (4) Ability, and (5) Communication. This research method uses a Qualitative Approach with a Descriptive type. Data collection techniques used in this study are observation, interviews, and documentation. The results of the study indicate that employee performance is generally good, as seen from the existence of friendly, clear service, and the use of technology to support the administrative process. However, there are still several obstacles, especially related to limited service infrastructure and network disruptions that hinder the speed of service. From the aspect of performance quality, employees have attempted to provide services according to standards, although document errors are still found due to the lack of accuracy from the public in completing files. The timeliness of service is relatively optimal, supported by the implementation of a maximum service standard of 24 hours. From the initiative side, employees have been quite responsive to public complaints. Employees' ability to operate service applications is good. Meanwhile, the communication aspect has been running effectively through the delivery of information that is easy to understand, a persuasive attitude, and the use of supporting media such as pamphlets and banners.
Profesioanalitas Aparatur dalam Penyelenggaraan Pelayanan Publik di Dinas Penanaman Modal Pelayanan Terpadu Satu Pintu Kota Gorontalo Nur Padillah Sahibuddin; Arifin Tahir; Sri Yulianty Mozin
Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara Vol. 2 No. 4 (2025): Oktober : Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/komunikasi.v2i4.681

Abstract

This study aims to determine and analyze the Professionalism of Apparatus in the Implementation of Public Services at the Investment and One-Stop Integrated Services Office of Gorontalo City. Viewed from the aspects of: (1) Competence, (2) Effectiveness, (3) Efficiency, and (4) Responsibility. This research method uses a Qualitative Approach with a Descriptive type. Data collection techniques used in this study are observation, interviews, and documentation. The results of the study indicate that in the competence dimension, the apparatus has had adequate technical capabilities, evidenced by mastery of the OSS system and participation in various training. The effectiveness dimension is also quite good, indicated by the timeliness of service even though sometimes hampered by OSS network disruptions. In the efficiency dimension, services have run optimally through the use of online systems that save time and costs, and received support from the SKM results with a value of 90.17 in the "very good" category. Meanwhile, in the responsibility dimension, the apparatus shows high discipline and work commitment, although there are still several cases of delays and permission to leave the office during working hours. Overall, it can be concluded that the professionalism of the Gorontalo City DPMPTSP apparatus in providing public services is classified as good, but still requires improvement, especially in the aspects of effectiveness and responsibility.
Strategi Manajemen Kesehatan Untuk Meningkatkan Partisipasi Keluarga Berencana: Studi Kualitatif di Kecamatan Monano Kabupaten Gorontalo Utara Ahmad, Evi; Tahir, Arifin; Sudarsono, Sudarsono
Jurnal Promotif Preventif Vol 8 No 5 (2025): Oktober 2025: JURNAL PROMOTIF PREVENTIF
Publisher : Fakultas Kesehatan Masyarakat Universitas Pancasakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47650/jpp.v8i5.2268

Abstract

Partisipasi masyarakat dalam Program Keluarga Berencana (KB) menjadi indikator penting dalam pengendalian pertumbuhan penduduk dan peningkatan kesejahteraan keluarga. Penelitian ini bertujuan menganalisis strategi manajemen kesehatan untuk meningkatkan partisipasi masyarakat terhadap program KB di Kecamatan Monano, Kabupaten Gorontalo Utara. Penelitian kualitatif dengan pendekatan deskriptif analitik dan desain studi kasus ini melibatkan 30 informan yang terdiri atas pengelola program, tenaga kesehatan, kader, akseptor, dan tokoh masyarakat melalui wawancara mendalam, observasi, serta studi dokumentasi. Hasil penelitian menunjukkan bahwa strategi utama meliputi peningkatan kualitas pelayanan, penguatan sistem informasi dan edukasi, pemberdayaan kader, serta kolaborasi lintas sektor. Inovasi seperti pelatihan tenaga kesehatan, layanan mobile, pendekatan door-to-door, dan pemanfaatan aplikasi SIGA meningkatkan aksesibilitas dan komunikasi program. Hambatan utama mencakup keterbatasan geografis, sumber daya manusia, logistik, serta budaya patriarkal. Disimpulkan bahwa manajemen kesehatan yang komprehensif, adaptif, dan berbasis komunitas efektif meningkatkan partisipasi KB di wilayah rural.
Repositioning Women from Policy Objects to Agents of Change: Challenges in Stunting Prevention in Pohuwato Regency Abbas, Syahrawati; Tahir, Arifin; Aneta, Yanti; Dama, Hais
Journal Public Policy Vol 11, No 2 (2025): April
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v11i2.11396

Abstract

This study explores the challenges of handling stunting using a women’s empowerment approach in Pohuwato Regency. The main objective is to analyze the extent to which women at risk of stunting can play an active role in prevention efforts and to evaluate the effectiveness of government support in fostering their independence. A descriptive qualitative method was employed, utilizing observation, in-depth interviews, and documentation. Informants included women vulnerable to stunting and stakeholders in empowerment and stunting prevention programs. Findings reveal that although institutional support is relatively adequate, women’s roles remain passive, with low authority, self-confidence, and competence to act independently. Their reliance on top-down assistance limits initiative and decision-making capacity. Furthermore, a lack of practical skills hampers their ability to utilize abundant local resources—particularly in agriculture and biological sectors—for economic and nutritional improvements. The study concludes that women are still treated more as policy objects than empowered agents of change. To address this, empowerment strategies must prioritize capacity building, participatory planning, and the transformation of women into active decision-makers. Strengthening multi-stakeholder collaboration and encouraging program ownership are critical to achieving sustainable stunting prevention efforts. This research contributes to gender-transformative public health policies by positioning women as central actors in community-based interventions.
Pengaruh Kualitas Pelayanan Tenaga Kesehatan Terhadap Kepuasan Masyarakat di UPTD Puskesmas Paguyaman Pantai Kabupaten Boalemo Taib, Siskawati; Arifin Tahir; Rustam Tohopi
Aplikasi Administrasi: Media Analisa Masalah Administrasi Volume 28 Nomor 1
Publisher : Faculty of Social and Political Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/aamama.v28i1.284

Abstract

This study aims to determine the effect of health service quality on community satisfaction at the Paguyaman Pantai Health Center UPTD, Boalemo Regency. The sample in this study amounted to 248 respondents. The type of data used in this study is primary data. Data collection was carried out through the distribution of questionnaires. The method used for data analysis is basic linear regression. With a determination coefficient of 68.50%, the results of this study indicate that community satisfaction at the Paguyaman Pantai Public Health UPTD is positively and significantly influenced by the quality of health service providers. Meanwhile, the remaining 31.00% is influenced by other variables not examined in this study, such as service accessibility, facilities and infrastructure, communication and information, drug availability, and additional services. The positive test results imply that the higher the level of public satisfaction with the Paguyaman Pantai Public Health UPTD, the higher the public satisfaction with the Paguyaman Pantai Public Health UPTD. The increase in public satisfaction at the Paguyaman Pantai Health Center UPTD occurred due to an increase in the quality of services provided by health workers.
BIMBINGAN PENGOLAHAN DATA SEDERHANA PADA MICROSOFT EXCEL BAGI GURU SEKOLAH DASAR DI KABUPATEN PANGKEP Husnaeni, Husnaeni; Jalil, Jalil; Lince, Ranak; Alimuddin, Muh Ali; Tahir, Arifin
RESONA : Jurnal Ilmiah Pengabdian Masyarakat Vol 8, No 2 (2024)
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah (LPPI) Universitas Muhammadiyah Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35906/resona.v8i2.2171

Abstract

Pelatihan pengolahan data sederhana via Microsoft Execl pada hasil belajar siswa  sangat diperlukan oleh guru, termasuk guru yang ada di Kabupaten Pangkep. Kegiatan Pengabdian kepada Masyarakat (PkM) ini didasarkan pada hasil analisis sebelumnya tentang performa para guru dalam mengelola hasil belajar di Sekolah Dasar (SD). Rendahnya kreativitas guru dalam mengelola hasil belajar siswanya yang masih dilakukan secara manual dalam menentukan nilai tertinggi dan terendah membuat team PkM Dosen UT-Makassar menjadikan sebagai kegiatan PkM pada tahun 2024. Tujuan pelatihan ini agar guru SD dapat menggunakan  Microsoft Execl dalam mengolah data sederhana pada hasil belajar siswa yang ada di kelasnya, seperti menentukan:  nilai rata-rata, nilai tertinggi, nilai terendah, dan grafik prestasi siswa. Metode PkM yang dilaksanakan adalah presentasi, pelatihan, simulasi dalam mengolah nilai hasil belajar siswa via microsoft execl. Kegiatan PkM ini berjalan dengan baik yang     dihadiri sebanyak 51 orang dari 55 guru yang diundang, dan merupakan perwakilan dari guru SD yang ada di Kabupaten Pangkep. Berdasarkan evaluasi ketercapaian kegiatan PkM diedarkan instrument kegiatan, ada 96% peserta menyatakan bahwa mereka merasa sesuai tugas guru SD dengan kegiatan PkM ini, bahkan hasil dari instrument kepuasan mitra dan peserta terhadap pelaksanaan PkM ini mencapai 100% sangat puas.
QUALITY SERVICE ON PUBLIC SATISFACTION OF BPJS HEALTHCARE USERS Deu, Fitriani; Tahir, Arifin; Isa, Rusli
Public Policy Journal Vol 4, No 1 (2023)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v4i1.2067

Abstract

The achievement of perfect service quality will promote the creation of community satisfaction because service quality is a means torealize community satisfaction. This study aims to determine the influence of service quality on public satisfaction of BPJS users partially or simultaneously at Kabila Public Health Center, Bone Bolango Regency. The research employed a quantitative method with a total of 50 respondents. Data were collected through questionnaire and analysed using a simple regression analysis with the aid of the SPSS 25 Microsoft Excel application. The findings demonstrated that the service quality variable has a positive, indicating that if the quality improves, and so public satisfaction will follow. The results of the coefficient of determination test obtained the R Square value of 0.630, meaning that the influence of the quality variable is 63%. Therefore, the overall quality variable has an influence of 63% on the satisfaction variable. Whereas, the remaining 37% is influenced by other variables such as awareness, regulation, organization, income, skill and ability, and service facilities. Partially, service quality has a predominant influence over community satisfaction.
THE IMPLEMENTATION OF VILLAGE-OWNED ENTERPRISE (BUMDES) POLICY TO IMPROVE THE VILLAGE ECONOMY IN BONE PESISIR BONE BOLANGO Tanaiyo, Abdul Azis; Tahir, Arifin; Aneta, Yanti
Public Policy Journal Vol 1, No 1 (2020)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (342.036 KB) | DOI: 10.37905/ppj.v1i1.373

Abstract

This research aims to identify and describe (1) the implementation of village-owned enterprise (BUMDes) policy to improve the village economy in Bone Pesisir Bone Bolango and (2) the determinants of the implementation of village-owned enterprise (BUMDes) policy to improve the village economy in Bone Pesisir Bone Bolango. The research method used is qualitative. The data source of this research is primary data collected using interviews. The data analysis technique used refers to Miles and Huberman’s model. This research figures out that (1) The BUMDes policy in Bone Pesisir Bone Bolango has been well implemented, indicated by the progress of BUMDes in developing the potencies of each village. The implementation is perceived to give contributions to the village economy as the village original income (PADes) has been elevated since then. Besides, in terms of the community, the economy has been rising, thus reducing the unemployment level and poverty rate in the villages and (2) The determinants are crucial to implementing the village-owned enterprise (BUMDes) policy to elevate the village economy in Bone Pesisir Bone Bolango. With the management of BUMDes, the determinants form a harmony that the better the determinants i.e. communication, resources, and bureaucratic disposition and structure, the better the management of BUMDes. Of the four factors, two factors i.e. communication and resources are in an optimal state; while the two others i.e. the implementer’s commitment and clear job description have to join the individuals’ capacity building division and the management of BUMDes division.
IMPLEMENTING THE FINGERPRINT ELECTRONIC ATTENDANCE POLICY IN THE LIMBOTO SUBDISTRICT HEAD OFFICE GORONTALO DISTRICT Manguleta, Rahmat; Tahir, Arifin; Kamuli, Sukarman
Public Policy Journal Vol 2, No 1 (2021)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (190.272 KB) | DOI: 10.37905/ppj.v2i1.607

Abstract

We confer an analysis of the implementation of fingerprint electronic attendance policy in the Limboto subdistrict head office Gorontalo District and factors contributing to its success. We used a descriptive qualitative method and collected data in three manners, i.e., interview, observation, and documentation. Data were analyzed using Mills and Huberman’s analysis model, through which we reduced, presented, and verified data as well as drew conclusions. Findings demonstrate that 1) The fingerprint electronic attendance policy had been well implemented in the Limboto subdistrict head office Gorontalo District, attested by well-convened policy planning, implementation, and supervision; 2) Factors determining the implementation of fingerprint electronic attendance policy in the Limboto subdistrict head office Gorontalo District were communication, resources, disposition, bureaucratic structure, and force majeure. The implementation had succeeded in elevating PNS discipline and performances. We could see this in how discipline they were to arrive in the office and go home by schedule, how prepared they were when the manual attendance system was converted to the electronic one, and how good the communication between the head and staff as regards the policy implementation was. Additionally, their discipline was quantitatively proven by the report of electronic attendance in November 2020, which reached 94%. However, we also found some challenges, e.g., facility constraints, breeding problems in several marginalized sub-villages, and force majeure because of the COVID-19 pandemic.
Co-Authors Abbas, Syahrawati Abdillah Gonibala Abdullah, Sri Ainun Abdussamad, Jurico Adelverto Nasir Adnan Marzuk ahmad rizak daud Ahmad, Evi Alfazrin Hela Alfiyah Agussalim Alimuddin, Muh Ali Alimuddin, Muhammad Ali Amir Arham, Muhammad Andi Agussalim Andriani . Annisa Fitri Gobel arfan arsyad Arifrahman, Alif Adillah Nugraha arni junita hamisi hamisi Asdar Asdar Asdar Asdar Asnawi, Melan Angriani Aviva Maharani Mopili Ayu Rahayu Azis Rahman Cika Yudarsi Puhi Darwan S. Usman Debriyana Adam Desy Mantau Deu, Fitriani Dian Rahmawaty Siki Djamila Podungge Djamila Podungge DODIKISWANTO J. MANO Duhe, Sri Herlina Dunggio, Titin Erfirmansyah Soedjono Adam Erfirmansyah Soedjono Adam Erich Talarima Ermawati Lalu Estefina Poluan Fajar Rakasiwi Syamsuddin Farhanuddin Fayzal Lamakaraka Febryanti Febryanti Fenti Prihatini Dance Tui Fenti Prihatini Tui Feri Hulukati Fidyanisa Rahmi Arif Firdausi Ramadhani Firman Hamzi Frista Iin Wahyuni Habi, Riska A. Hais Dama Halim, Fatmawati Halim, Patmawati Hendra Hemeto Herlina Ahmad Herlina Ahmad Hery Widijanto Husnaeni Husnaeni I Kadek Satria Arsana Ibrahim, Meimoon Ika Yuli Bhayangkari Indriyati Yusup Irawaty Igirisa Irwan Yantu Ismet Sulila Jalil Jalil Jalil, Jalil Jamil Jamil Jaura K Yanji Jeffry Junyar Saehu Jein A. Bioto Jufri Yusup Juhardi Juhardi juhardi juhardi Juriko Abdussamad Kalupe, Sultan Kapiso, Pian Karlina Napu karlina napu Kurnia Kurnia Kusmaladewi Kusmaladewi Kusno Katili Kusno Katili La Ode Muhammad Ruspan Lina Linggar Wati Lince, Ranak Lisda L. Asi M Jamal Nganro Manguleta, Rahmat Mantang, Effendi Maria Ulfa Mimin S Alisaha Mohamad Caisar Ntoma Mohamad Rizki Lagata monitasary Mozin, Sri Yulianty Mu'min Mu'min Muh Alwi Muh. Alwi Muhammad Ali Alimuddin Muhammad Alwi Muhammad Alwi Muhammad Amir Arham Muhammad Sajidin Muhlis Tahir Muin, Muin Mustafa, Iin Nasvikran Lukman Rivai Nihali, Hermanto Nur Hafsah Yunus Nur Hafsah Yunus MS Nur Hafsah Yunus MS Nur Padillah Sahibuddin Nurhayati Rauf Olis Bawode Palilati, Mega Pawawo, Aling S. Rachman, Ayu Anastasya Rachman, Azis Ramli Madjid Raston Mooduto Rendi Al Pazri Risnashari Risnashari Risnashari Risnashari risnashari, Risnashari Rizka Mayulu Rusli Isa Rustam Rustam Sabriana Oktaviana Gintulangi Safriansyah Santy Madu, Christin Siskawati P Moha Siti Fawzia Nurhayati W. Hippy Sitti Wahidah Masnani Soedjono Adam, Erfirmansyah Sofyan Butolo Sopia, Siti Sudarsono . Sudarsono Sudarsono Sukarman Kamuli SUKRI MAUDA Sultan Kalupe Supriyanto M. Radjak Syahrinullah Syahrinullah Syamsuddin Syamsuddin Syarli Tahir, Muhlis Taib, Siskawati Takasi, La Ode Muhammad Ruspan Tamrin, Saddam Husain Tanaiyo, Abdul Azis Titin Dunggio Tohopi, Rustam Trezy Andhika Tui, Anisa Tui Udin Hamim Udin Hamim Wahyuddin Wahyuni Ibrahim Warno Panigoro Widya Kurniati Mohi, Widya Kurniati William I. S. Mooduto William Mooduto William Mooduto Yacob Noho Nani Yanti Aneta Yasin, Alda Alfianti Yuliana Sidiki Yulinar puluhulawa Yunus, Nur Hafsah Zelin A. Usman Zuchri Abdussamad Zuchri Abdussamas Zulmia Poiyo