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All Journal Jurnal Manajemen Dan Kewirausahaan Li Falah: Jurnal Studi Ekonomi dan Bisnis Islam ETNOREFLIKA: Jurnal Sosial dan Budaya Creative Research Management Journal Jurnal Pengabdian kepada Masyarakat Jurnal Abdi Masyarakat Indonesia Jurnal Pengabdian Masyarakat Ilmu Terapan (JPMIT) Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan Empowerment: Jurnal Pengabdian Masyarakat Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Sabangka Abdimas Jurnal Pengabdian Masyarakat Sabangka Journal Economics Technology and Entrepreneur Jurnal Manajemen dan Kewirausahaan

Juharsah, Juharsah

Universitas Halu Oleo

Author-ID : 4166701

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PENGARUH RELATIONSHIP MARKETING DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN PADA PUSKESMAS BIMA MAROA KABUPATEN KONAWE SELATAN Siti Nur Aisyah; Alida Palilati; Juharsah Juharsah; Eliyanti Mokodompit; Nursaban Rommy
Jurnal Manajemen dan Kewirausahaan Vol 14, No 2 (2022): Edisi Juli
Publisher : Jurusan Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55598/jmk.v14i2.27108

This study aims to determine whether relationship marketing and service quality affect patient satisfaction at the Bima Maroa Public Health Center, South Konawe Regency. The research used is quantitative research. Sources of data used in this study are primary data obtained by distributing questionnaires (research questionnaires) and secondary data obtained from supporting documents in the object of research, which includes an overview of the Bima Maroa Public Health Center. The number of samples taken in this study using the Slovin formula, namely 76 respondents. In this study, multiple linear regression analysis was used to solve research problems. Based on the results of research conducted using the SPSS 24 program, it shows that partially the relationship marketing variable has a positive and significant effect on patient satisfaction. Partially, the service quality variable has a positive and significant effect on the patient satisfaction variable. Simultaneously, relationship marketing and service quality have a positive and significant effect on patient satisfaction variables.

Pengolahan Data Statistika dengan Menggunakan SPSS Bagi Guru Sekolah Menengah di Kota Kendari pada Masa Pandemi Covid-19 Irma Yahya; Makkulau Makkulau; Iskandar Pattih; Lilis Laome; Juharsah Juharsah; Amirullah Amirullah; Muhammad Zakaria Umar; Muh Nadzirin Anshari Nur
Jurnal Pengabdian Masyarakat Ilmu Terapan Vol 4, No 1 (2022)
Publisher : Vokasi Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/jpmit.v4i1.14823

Animo guru khususn y a Guru SMA/SMK/MA dan SMP/sederajat di Kota Kendari untuk membuat karya tulis sangatlah minim, ini dikarenakan kesulitan guru dalam menulis karya ilmiah. Ini disebabkan karena kesibukan sehari-hari mengajar di luar jam mengajar, serta kendala pemahaman software antara lain SPSS beserta praktik/operasi dan interpretasinya sebagai salah satu software yang banyak digunakan untuk membantu pengolah data mereka. Kesulitan lain dari mereka adalah menentukan metode atau analisis apa yang cocok untuk menyelesaikan problem yang diperoleh di lapangan. Kemampuan analisis dan keterampilan menggunakan software SPSS diharapkan mampu meningkatkan motivasi guru melakukan penelitian. Oleh karena itu, maka Guru Sekolah Menengah perlu pendampingan yang bisa membantu mengarahkan dan mengopersikan pengolahan data mereka. Oleh karena itu, solusi yang ditawarkan adalah membuat MoU antara Universitas Halu Oleo dengan Sekolah Menengah di Kota Kendari, sehingga ada peluang untuk berdiskusi dan berkolaborasi antara Universitas Halu Oleo dan Sekolah Menengah di Kota Kendari. Di sampingitu, Guru Sekolah Menengah di Kota Kendari pada Masa Pandemi Covid-19 ini perlu belajar dan memahami lebih banyak lagi tentang konsep dasar Statistika, pengolahan data, serta interpretasinya. Juga perlu dilakukan pendampingan dantutorial menggunakan SPSS. Hasil program kemitraan masyarakat ini berupa materi petunjuk menggunakan SPSS, pengolahan data dengan SPSS, serta interpretasi dari output SPSS tersebut. Oleh karena itu, diharapkan Guru Sekolah Menengah di Kota Kendari perlu belajar lebih banyak bengan mempelajari buku statistika dan buku penuntun penggunaan SPSS yang banyak dijual di took buku. Dari hasil evaluasi pelaksanaan pelatihan, telihat antusias peserta yang positif, baik dalam bentuk bertanya maupun pada saat praktek.

PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA PT. MERBAUJAYA INDAHRAYA Fabian Faqih; Aidin Hudani Awasinombu; Juharsah Juharsah; Endro Sukotjo; Hastuti Hastuti
Jurnal Manajemen dan Kewirausahaan Vol 15, No 1 (2023): Edisi Januari
Publisher : Jurusan Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55598/jmk.v15i1.30900

This study aims: (1) To determine simultaneously the effect of transformational leadership and work environment on the performance of employees of PT. Merbaujaya Indahraya. (2) To determine the effect of leadership on the performance of employees of PT. Merbaujaya Indahraya. (3) To determine the effect of the work environment on the performance of employees of PT. Merbaujaya Indahraya. The total population in this study is all employees as many as 60 people who are also used as research samples using purposive sampling technique. This study uses multiple linear regression analysis.The results of the study show that: (1) transformational leadership and work environment have a positive and significant effect on the performance of PT. Merbaujaya Indahraya. (2) transformational leadership has a positive and significant effect on the performance of employees of PT. Merbaujaya Indahraya (3) the work environment has a positive and significant effect on the performance of employees of PT. Merbaujaya Indahraya.

PENGARUH GAYA KEPEMIMPINAN DEMOKRATIS TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DAN KINERJA PEGAWAI YANG DIMEDIASI OLEH BUDAYA ORGANISASI Pahrul Pahrul; Buyung Sarita; Endro Sukotjo; Nursaban Rommy; Salma Saleh; Hartini Hartini; Juharsah Juharsah
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 5, No 1 (2021): Jurnal Jumbo Vol. 5 No.1
Publisher : Pascasarjana Universitas Halu Oleo

The purpose of this study is to explain the effect of the style of democratic leadership on organizational citizenship behavior (OCB) and employee performance mediated by organizational culture. The research approach used is the survey method. Data collection is done using instruments in the form of questionnaires. The population of the study was as many as 26 people of the Konawe Kepulauan District Hospital staff except the director (director) because the population was relatively small so that all the population were made respondents. The analytical tool used in hypothesis testing is Partial Least Square (PLS).The results of this study indicate that democratic leadership styles have a significant influence on organizational culture, democratic leadership styles have no significant effect on Organizational Citizenship Behavior, democratic leadership styles have no significant effect on employee performance, organizational culture has a significant effect on Organizational Citizenship Behavior, and organizational culture has a significant effect on employee performance. Thus the organizational culture mediates the influence of democratic leadership styles on Organizational Citizenship Behavior, and employee performance

PENGARUH ORIENTASI PASAR, ORIENTASI KEWIRAUSAHAAN DAN KEUNGGULAN BERSAING TERHADAP KINERJA PEMASARAN PEMBUAT KOPI KAHIANGA DI WAKATOBI La Ode Azaluddin Siga; Patwayati Patwayati; Hayat Yusuf; Juharsah Juharsah; Hartini Hartini
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 6, No 1 (2022): Jurnal JUMBO Vol 6 No 1
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/jumbo.v6i1.22698

This study aims to test and analyze: (1). To determine and analyze the effect of market orientation on the marketing performance of the Kahianga Coffee maker business in Wakatobi, (2). To find out and analyze the effect of entrepreneurial orientation on the marketing performance of the Kahianga Coffee maker business in Wakatobi and (3). To find out and analyze the effect of competitive advantage on the marketing performance of the Kahianga Coffee maker business in Wakatobi. This study used 50 respondents who made kahianga coffee in Wakatobi. While the data analysis used descriptive analysis and inferential analysis of Multiple Linear Regression using the program packagesoftware SPSS Version 24.0.The results of this study are (1).Market orientation has a positive and significant effect on the marketing performance of kahianga coffee makers in Wakatobi, (2). Entrepreneurial orientation has a positive and significant effect on the marketing performance of kahianga coffee makers in Wakatobi, and (3)Competitive advantage has a positive and significant impact on the marketing performance of kahianga coffee makers in Wakatobi.

PENGARUH MOTIVASI KERJA DAN PERILAKU KEPEMIMPINAN TERHADAP KINERJA PEGAWAI Hidayat Hidayat; Adnan Hakim; Juharsah Juharsah; Yusuf Montundu; Hastuti Hastuti; Moh. Amin
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 4, No 1 (2020): Jurnal Jumbo Vol 4 No 1
Publisher : Pascasarjana Universitas Halu Oleo

This study aims to determine the simultaneous and partial influence of work motivation and leadership behavior on employee performance. The population of this study was all 88 employees of the Southeast Sulawesi Provincial Inspectorate Office and all of them were sampled. Data was collected using questionnaire and interview instruments. Data were then analyzed by multiple linear regression analysis. The analysis shows that work motivation and leadership behavior simultaneously and partially affect employee performance.

ANALISIS PENGARUH ELECTRONIC WORD OF MOUTH INSTAGRAM TERHADAP BRAND IMAGE DAN PURCHASE INTENTION STUDI PADA LABACO BARBERSHOP DAN CAFE KENDARI Lestari Daswan; Juharsah Juharsah; Nasrul Nasrul
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 3, No 3 (2019): Jurnal Jumbo Vol 3 No 3
Publisher : Pascasarjana Universitas Halu Oleo

This study aims to determine the effect of electronic word of mouth (eWOM) instagram toward brand image, the effect of e-WOM instagram toward purchase intention, the effect of brand image toward purchase intention, and the effect of brand image as intervening variable among eWOM toward purchase intention. The research uses simple random sampling technique. There are 100 respondents who have instagram account taken as samples as they are friends of Labaco Barbershop and Café on instagram. The technique of data analysis uses SEM (Structural Equation Modeling) analysis. The result of the study showed that eWOM instagram has an effect on brand image, eWOM instagram has an effect on purchase intention, brand image has an effect on purchase intention, and brand image has a role as the intervening variable among eWOM instagram toward purchase intention at Labaco Barbershop and Café in Kendari Municipality.

PENGARUH KEPEMIMPINAN DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI YANG DIMEDIASI OLEH KOMITMEN ORGANISASI PADA DINAS PENDIDIKAN DAN KEBUDAYAAN PROVINSI SULAWESI TENGGARA Sri Hasriani; Rahmat Madjid; Sudirman Zaid; Juharsah Juharsah; Hartini Hartini; Eliyanti Agus Mokodompit
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 4, No 2 (2020): Jurnal Jumbo Vol 4 No 2
Publisher : Pascasarjana Universitas Halu Oleo

This research was conducted with the aim of knowing the influence of leadership and work environment on organizational commitment and employee performance at the Education and Culture Office of Southeast Sulawesi Province. The research method used is descriptive quantitative analysis method, and uses SEM analysis methods. The data used in this study are primary and secondary data. The population in this study amounted to 110 people with the sampling technique using the census. Data were processed statistically using AMOS program tools. The results of this study indicate that (1) Leadership has a positive and significant effect on employee organizational commitment, (2) The work environment has a positive but insignificant effect on employee organizational commitment, (3) Leadership has a negative and insignificant effect on employee performance, (4) Environment work has a positive and significant effect on employee performance, (5) Organizational commitment has a positive and significant effect on employee performance at the Education and Culture Office of Southeast Sulawesi Province. The higher the employee's organizational commitment, the higher the performance shown by the employees.

PENGARUH DISIPLIN, KOMITMEN ORGANISASI DAN LINGKUNGAN KERJA TERHADAP KINERJA PERSONIL PADA SATUAN SABHARA POLRES KENDARI Muhlis Muhlis; Nurwati Nurwati; Juharsah Juharsah; Agustinus Tangalayuk; Abdul Razak Yusuf; Hartini Hartini
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 5, No 3 (2021): Jurnal Jumbo Vol. 5 No. 3
Publisher : Pascasarjana Universitas Halu Oleo

This study aims to examine and analyze the influence of discipline, organizational commitment and work environment on the performance of personnel at the Kendari Police Sabhara Unit. This research is a quantitative approach. The population in this study was the personnel at the Kendari Police Sabhara Unit with a sample of 56 people. The analysis used multiple regression analysis with the help of IBM SPSS 22 Software. The results showed that (1) Discipline had a positive and significant effect on Personnel Performance at the Kendari Police Sabhara Unit, (2) Organizational Commitment had a positive and significant impact on Personnel Performance at the Sabhara Polres Unit. Kendari, and (3) the work environment has a positive and significant effect on the performance of the personnel in the Kendari Police Sabhara Unit.

EVALUASI PENILAIAN KINERJA APARATUR SIPIL NEGARA PADA SEKRETARIAT DAERAH KABUPATEN MUNA MR Sumikro; Juharsah Juharsah; Sri Wiyati Mahrani; Hartini Hartini; Nuryamin Budi; Farhan Ramadhani Istianandar
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 4, No 1 (2020): Jurnal Jumbo Vol 4 No 1
Publisher : Pascasarjana Universitas Halu Oleo

This study aims to evaluate the performance assessments of the state’s civil personnel assessment on muna district secretariat using a benchmark for the performance assessment system. The study discussed the implementatioan of the performance assessment and its use for the muna district secretariat organitation. The Study took the key 10 civil personnel informants on the secretary of muna district using a qualitative approach based on case studies. The Type and data sources used were the archives and interview reports and observation in the secretariat of muna district. Study have shown that governmental regulation as measures in assessment of civil personnel have not been followed. The performance assessment doesn’t show optimal results. Application of the job performance assessment rules become just a formality. The performance assessment system that is a quantifying tool to see the work of employees become objective. Then for the results of performance assessment it is not a guarantee for a counttry’s civil personnel to gain position and promotion. Performance assessment as measures have not been deemed important because in the end the assessment results could not get a position even if country’s civil personnel had a good performance.

Co-Authors Abdul Razak Yusuf Adnan Hakim Adnan Hakim Agustinus Tangalayuk Aidin Hudani Awasinombu Aldri Frinaldi Alida Palilati Alihusna Alihusna Ambo Upe Amirullah Amirullah Andayani, Triya Anshari Nur, Muh. Nadzirin Asrip Putera Awasinombu, Aidin Hudani Baharuddin Buyung Sarita Conny, Conny Damau, Unika Oktaviani Daswan, Lestari Daswan, Muh Irham Dilman Dilman Eka Maya Sari Eliyanti Agus Mokodompit Eliyanti Agus Mokodompit Eliyanti Mokodompit Endro Sukotjo Fabian Faqih Farhan Ramadhani Istianandar Farid Maulana Feliks Anggia Binsar Kristian Panjaitan Harmi, Harmi Hartini Hartini Hartini Hartini Hartini Hartini Hartini Hartini Hartini Hartini Hartini Hartini Hastuti Hastuti Hastuti Hastuti Hastuti Hastuti Hayat Yusuf Hidayat Hidayat Ibnu Hajar Isalman, Isalman Iskandar Pattih Ittaqulah, Nurul Ittaqullah, Nurul Jayadin Jayadin Jumatin Jumatin Juniartin, Titin Kudus, Nurliflillah Rizki La Hatani La Ode Azaluddin Siga Lestari Daswan Lilis Laome Madi, Riski Amalia Makkulau Makkulau Makkulau Makkulau Masse, Ambo Maulana, Rifki Moh. Amin Moh. Amin MR Sumikro Mubaraq, Ahmad Muh. Yusran Muhammad Taufik Muhammad Zakaria Umar Muhlis Muhlis Murdjani Kamaludin Muthalib, Dzulfikri Azis Naim, Ifin Nasrul Nasrul Nasrul Nasrul Ningtyas, Ajeng Purwati Nofal Nur Nur, Noval Nurul Ittaqullah Nurul Ittaqullah Nurwati Nurwati Nuryamin Budi Pahrul Pahrul Panjaitan, Feliks Anggia Binsar Kristian Panjaitan, Feliks Anggia BK Patwayati Patwayati Pujiati, Tri Putri, Triwulandari Nehru Rahmat Madjid Ramadhani, Nurlaila Riski Amalia Madi S., Nursaban Rommy Salma Saleh Sinarwati, Sinarwati Sinarwaty Sunarjo Siti Nur Aisyah Sri Hasriani Sri Wiyati Mahrani Sudirman Zaid Sukotjo, Endro Suleman, Nursaban Rommy Tamboko, Fiqih Saputra Triwulandari Nehru Putri Triyasa, Komang Alit Unika Oktaviani Damau Valentinus Amstrong TN Wa Ode Nur Asysyifaa Wahyuniati Hamid Windayani Windayani Yusuf Yusuf Montundu Yusuf Yusuf Yusuf Yusuf

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