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All Journal Jurnal Manajemen Bisnis KEMBARA COMPETITIVENESS JOURNAL Equilibrium: Jurnal Pendidikan Jurnal Kajian Informasi & Perpustakaan Jurnal Manajemen Pelayanan Publik Briliant: Jurnal Riset dan Konseptual Al Ishlah Jurnal Pendidikan KREDO : Jurnal Ilmiah Bahasa dan Sastra RETORIKA: Jurnal Bahasa, Sastra, dan Pengajarannya Jurnal Noken: Ilmu-Ilmu Sosial Pendas : Jurnah Ilmiah Pendidikan Dasar SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Jurnal Onoma: Pendidikan, Bahasa, dan Sastra Bahasa: Jurnal Keilmuan Pendidikan Bahasa dan Sastra Indonesia Jurnal Mantik BALANCE: Economic, Business, Management and Accounting Journal Cakrawala Indonesia Enrichment : Journal of Management Abdimasku : Jurnal Pengabdian Masyarakat Journal of Applied Science, Engineering, Technology, and Education INFOKUM Didaktik : Jurnal Ilmiah PGSD STKIP Subang Jurnal Ilmu Manajemen Profitability Jurnal Manajemen Pendidikan Islam Jurnal Sinestesia Jurnal Riset dan Inovasi Pembelajaran Nusantara Hasana Journal International Journal of Social Service and Research Jurnal Info Sains : Informatika dan Sains Jurnal Abmas Negeri (JAGRI) Jurnal Ar-Ribh Jurnal Ilmiah Pendidikan Dasar (JIPDAS) Journal of Educational Sciences Jurnal Manajemen dan Bisnis Abdimas Indonesian Journal Jurnal Pendidikan Sang Surya HUMAN: South Asian Journal of Social Studies Eduvest - Journal of Universal Studies Jurnal Motivasi Pendidikan dan Bahasa Advances In Social Humanities Research Jurnal Pendidikan, Bahasa dan Budaya JER IPSSJ Journal of English Language Teaching and Literature (JELITA) International Journal of Applied Management and Business Gandhi: Jurnal pengabdian kepada Masyarakat (G-JPM) AUFKLARUNG: Jurnal Kajian Bahasa, Sastra Indonesia, dan Pembelajarannya JREP Jurnal Pendidikan dan Sosial Humaniora Edumaspul: Jurnal Pendidikan Compass: Journal of Education and Counselling Glosains: Jurnal Sains Global Indonesia Ranah: Jurnal Kajian Bahasa
Abdul Rahman Rahim
Universitas Terbuka
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STAY OR LEAVE ? HOW DIGITAL UPSKILLING SHAPES LOYALTY AND REDUCES TURNOVER IN GENERATION Z EMPLOYEES Dewi Tri Komalasari; Abdul Rahman Rahim
Integrative Perspectives of Social and Science Journal Vol. 3 No. 04 April (2026): Integrative Perspectives of Social and Science Journal
Publisher : PT Wahana Global Education

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Abstract

This study aims to analyze the role of digital upskilling in shaping loyalty and reducing turnover of generation z. Generation Z is known to be adaptive to technology and has high expectations for self-development, so companies need to respond through digital upskilling programs. This study used a descriptive qualitative approach with purposive sampling technique, involving 9 generation Z participants aged 22-28 years old who had participated in digital training. Data were collected through semi-structured interviews and analyzed thematically. The results showed that (1) digital upskilling is perceived as a form of corporate concern for employee development; (2) self-development opportunities increase loyalty through emotional attachment; and (3) the absence of training creates a feeling of stagnation that triggers turnover intentions. These findings reinforce Social Exchange Theory, where reciprocal relationships between companies and employees play a role in creating loyalty. The research recommends that companies make digital upskilling an ongoing program with flexible methods such as e-learning, and link it to career paths to retain generation Z talent.
Co-Authors . Hamsiah A Arief Tarman Abdul Afif Abdul Munir Abdul Wahab Abdul Wahid Adam Ramadhan Adam Ramadhan Afwan, Afwan Agil Husain Abdullah Agus, Muh Ahmad Gunawan Ainul Hufyati Akbar Avicenna Akhir, Muhammad Akram Budiman Yusuf Aliem Bahri, Aliem Amirah Mawardi Ananda, Muh Aril Surya Andi Harmoko Arifin Andi Hasrianti Andi Jaman Andi Mappatompo Andi Nurul Elvira Ningsih Andi Paida, Andi Andi Rifki Fauzan Andi Sukri Syamsuri Andi Syukri Syamsuri Andi Weri Sompa Andriyansah . Anfas, Anfas Anzar Arifuddin Arifuddin Arifuddin Arifuddin Asdar Asriani Asriani, Asriani Aziz Thaba Baehaqi Basir, Basri Basri Basir Budi Hartono Chusnul Chatimah Asmad Dewi Tri Komalasari Dewi, Ratnawati Dito Anurogo Dito Anurogo, Dito Eka Wardiana Faidul Adzim Fasikul Ikhsan Fatia Fatimah Fatimah Fatimah fatimah Fatimah Habib Agung Izzulhaq Haeril Herisal Hamsiah Hamsiah Hamzah, Muhammad Nasir Hanggraeni, Dewi Haniah, Haniah Haniah Haslinda Haslinda Haslinda, Haslinda Haslindah, Haslindah Hasnah Hasnur Ruslan Hasrianti, Andi Herman Tahir Heryati, Yati Ira Geraldina Irma Sari Ismail Rasulong J, Jusriadi Jam’an, Andi Kiki Patmala Kiuk, Rifaldy Liza Ain Azisiyah Lukman Ismail M Agus M. Agus M. Risal Mafizatun Nurhayati Maya Silviani Meriyani Meriyani Muh. Agus Muh. Rum Muhalim Muhalim Muhammad Akhir Muhammad Amin Muhammad Salman Muhsin, Muh Arief Munirah Munirah Munirah Munirah Munirah Musdalifa Muthia Nasir Nasir Hamzah, Muhammad Nenny Slaviaty Nirwana, Saina Nur Ariska Nur Febrianti Ihwani Nur Hariana Nur Mutmainnah Nurhaeda Nurhaeda Nurlindah Nurlindah Nurlindah, Nurlindah Nurul Iqlimah Faradiba Nurul Zahra Aulia Pattanggau, Yohana Martin Rahmadani Rahmadani Rahmatiah Rahmawati. A Rarman A. Arif Ratnawati Ratnawati Reski Aulia Darman Ak. S Retno Retno Risnashari, Risnashari Risnashari Rosmianti Rum, Muhammad S, Sukartika Indriyani Sadali, Tri Sahir, Sahir Samsul Rizal Saputra, Muhamad Ferdian Simiati Siradjuddin Siti Suwadah Rimang, Siti Suwadah Sitti Aida Azis SITTI AIDA AZIS Slaviaty, Nenny Sompa, Andi Weri Sri Lestari Prasilowati Sri Wahyuni Suarni, Agusdiwana Sulfasyah Sulfasyah SULTAN, ZULKIFLI Syafiuddin Syahraini, Mira Syahruddin Syahruddin Syamsia Syamsia Talib, Jihad Tarman A. Arif Tenriola, Besse Ummu Khalsum Wahyu Ningsih Wahyuddin Wahyuddin Wardiana, Eka Wardiman Wardiman Wati, Suchi Setia Wirawati Wirawati Yati Heryati Yohanna Martin Pattanggau, Yohanna Martin Yunior Pasagi Yusuf, Nurdin