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Journal : Journal of Management and Creative Business

Analisis Peran Account Officer dalam Meminimalisir Pembiayaan Bermasalah di PT. BPRS Gajahtongga Kotopiliang Shela Kurnia Putri; Sandra Dewi
Journal of Management and Creative Business Vol. 2 No. 4 (2024): Oktober : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jmcbus.v2i4.3258

Abstract

The research was motivated was by the unsatisfactory work system carried out by account officers for customers and the lack of self-awareness of customers regarding the financing carried out so that financing problems often occur every year PT. BPRS Gajahtongga Kotopiliang. This type of research is descriptive qualitative field research, namely research that tries to describe, explain and interpret a phenomenon regarding the role of account officers in minimizing financing problems at PT. BPRS Gajahtongga Kotopiliang. The data collection technique in this research was interviews by visiting the PT office directely BPRS Gajahtongga Kotopiliang as well as documntation to obtait written data related to this thesis. Based on the results of the research conducted, it can be concluded that the analysis of the role of account officers in minimizing problematic financing at PT. BPRS Gajahtongga Kotopiliang is analyzing financing applications that refer to the 5C principles, namely, character, capacity, capital, condition of economy, and collateral. Factors causing financing problems at PT. BPRS Gajahtongga Kotopiliang is caused by the bank (internal) and the customer (external). Techniques for resolving problematic financing at PT. BPRS Gajahtongga Kotopiliang is to reschedule (reconditioning) and restructuring.
Strategi Pemasaran Perlengkapan Haji dan Umrah di Kota Padang Lara Paradilla; Sandra Dewi
Journal of Management and Creative Business Vol. 2 No. 4 (2024): Oktober : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jmcbus.v2i4.3264

Abstract

This research is motivated by the lack of resources at PT Arminareka Perdana which hinders the implementation of the plan set, the number of competitors with PT Arminareka Perdana, the lack of marketing because it only promotes through social media. The objectives of this study are: 1). the lack of human resources at PT Arminareka Perdana in Padang city hinders the implementation of the plan that has been set and affects the quality of the services provided. 2). There are still many competitors with PT Arminareka Perdana in Padang city. 3). Only promoting through social media only, this makes its marketing not known to everyone. This research method uses descriptive qualitative research methods, where the data collection techniques are through interviews, observation, and documentation. Then the research uses the SWOT Analysis method. And as for the results of the SWOT analysis carried out at PT Arminareka in the marketing strategy for Hajj and Umrah equipment, namely: Utilize PT Arminareka's reputation and experience in the Hajj and Umrah travel industry to develop a comprehensive e-commerce platform, Establish strategic partnerships with travel agents, hotels, and airlines to provide integrated Hajj and Umrah equipment packages, use knowledge and experience in the industry to identify new needs of Hajj and Umrah pilgrims and develop innovative products that meet high quality standards, and improve employee training and development to ensure failed customer service.
Analisis Gaya Kepemimpinan dalam Meningkatkan Motivasi Kerja Karyawan pada PT. BSI Bukittinggi Pasar Aur Fahrila Firdaus; Sandra Dewi
Journal of Management and Creative Business Vol. 2 No. 4 (2024): Oktober : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jmcbus.v2i4.3265

Abstract

This study aims to determine the leadership style in motivating employee work applied at PT BSI Bukittinggi Pasar Aur. The informants in this study were 3 people, namely the head of BSI Bukittinggi and 2 BSI employees, namely the marketing and customer service departments. This research is field research (field reserch) or commonly called qualitative research. The method in this research uses descriptive analysis with a qualitative approach. Based on the results of the study that (1) that the leadership style applied varies depending on the situation and characteristics of employees (2) Employees feel more motivated and productive when leaders show empathy, provide support, and involve them in decision making. Increasing employee work depends heavily on the leader's ability to apply leadership styles according to employee needs. (3) in improving employee work motivation, leaders must always ensure that the company's vision and mission must be well understood and become a reference in decision making. (4) leadership is the process of influencing in determining organisational goals, motivating several parties to achieve goals, influencing to improve the group and its culture.
Co-Authors Abdul Ghoni Abubakar, Mohammad Ade Pratiwi Susanty, Ade Pratiwi Afrizal Agatha Vivian Giovani, Agatha Vivian Giovani Agustina, Annisya Akhmad Darmawan Alamsyah, Ferdy Amanda, Jelli Putra Andrew Shandy Utama andrew shandy utama, andrew shandy Andry Andry Anne Putri Annisya Agustina Ardiansah, Ardiansah Arlen, Fauzi Armaita Asri Rozak Awaluddin Baginda Parsaulian Beni Rawadi Berlianto, Margaretha Pink Bintang Purba Christever, Christever Cici Pramida Cixo Cixo Debby Sinthania Delfit Devy Winata Dewi Haryati Dewiana, Meita Dian, Wahyuni Dickson, Dickson Dzakiyah Suci Yuhary Endang Ruswanti Fadhilah Fitria Fadilla Putri Fadillah, Resi Fahmarita Fahmarita Fahrila Firdaus Febrina, Cory Fiki Pramita Fitri Handayani Fyona Hadisty Ghina Alya Dzakwan Ghina Fitri Tampubolon Girsang, Andri J. Haifa Najla Amri Handayani, Reska Hani, Rahma Almira Haryanto, Totok Hasibuan, Eka Khairani Hasmita Hasmita, Hasmita Hasnati Hasnati, Hasnati Hayati, Syukra Helmi Helmi Henmaidi Henmaidi Henmaidi, Henmaidi Hesi Eka Puteri Hidarpa, Nana Hilmy, M. Reza Hilmy, Mohamad Reza HM, Makkah I Made Raditya Mahardika Ihsan, Diky Nafisa Imelda, Rezky Indayana Febriani Tanjung, Indayana Febriani indriani monica, muthia Natasya veronica Intan Kumala Dewi Intan Muliana Rhamdhani Intan Silviana Intan Silviana Ira Paramastri Ira Safira Irsakinah, Irsakinah Ismail, Djauhar Ismail Khairunnisa, Viona Kusumapradja, Rokiah Lara Paradilla Lathifa Asma Hayati Lisa Monica Lydia Lydia, Lydia maidawilis, maidawilis Malika Candra Kirana MARDATUL HUSNI, RISA Marlina, Vivi Mashudani, Lizda Mela Aliani Meliza Dara Puspita Mevya, Eva Azharina MF. , Arrozi Miftahur Rahmah Mike Asmaria Mira Nila Kusuma Dewi Moh. Fachrurrozy Basalamah Mona Adria Wirda Muhammad Panji Al Gazali Muji R., Tri Septin Muliawan, Marjono Mutia Alya Surianto Nabila Rahmadani Nasfi, Nasfi Nasution, Tasya Nasya Aulia Ramadhani Nazilla Fahira Niken Rika Saputri Nilam Permata Sari Nofierni, Nofierni Novera Martilova Novera, Milya Nur fajarriah Nurfadila Oksep Adhayanto Oktaviandini, Dila Pardede, Rudi Popy Ardian Ningsih Zega Pratiwi Susanty, Ade Pratiwi, Velina Prima Minerva Putri Yulia Ningsih Putri, Natasya Kaila Putri, Nayla Dwi Putri, Windi Elsa Rahmad, Tantri Yanuar Rahmadani Eka Putri RAHMAT SYAHNI Rahmatika, Zulfa Rahmayani, Novi Rahmi Rahmi Ramaita, Ramaita RESPATI, RUSVI Resty Dila Aryanti Rian Adi Pamungkas Rina Anindita Rina Mariyana Rina Panggabean Rini Andriani Riska Aulia Rita Wahidi , Kemala Rizkia, Dian Gema Rudi Febriamansyah Sabri Sabri Sahala Fransiskus Marbun Saputra, Muhammad Rian Saputri, Niken Rika sari, Dwi happy anggia Selvia Selvia Shela Kurnia Putri Sherly Oktaviani Sihotang, Roma Ulina Br SRI RAHAYU Sudiono, David Suratno, Ujang Surianto, Mutia Alya Tasya Nasution Tito Andryansyah Tri Indah Prasasti Trisna Ajan, Anggra Utama, Andrew Shady WAHYUNI, VANIA Wantu, Hasyim Mahmud Welvy Fenancy Wiwit Febrina Wulanda Putri Widy Yalid Yalid Yaswinda Yaswinda Yaswirman, Yaswirman Yasypi’i Pakhiri Caniago Yesi, Hilma Yesyka Yetti Yuderna, Vivi Yulsyofriend, Yulsyofriend Yusep Ginanjar Zauzza Stabita Zulhelmi, Zulhelmi Zulvera