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All Journal Jurnal Pengabdian Kepada Masyarakat Sakai Sambayan Jurnal Manajemen Pendidikan Jurnal Obsesi: Jurnal Pendidikan Anak Usia Dini Dinamika Ilmu FENOMENA SYAMIL: Jurnal Pendidikan Agama Islam (Journal of Islamic Education) Kinerja: Jurnal Ekonomi dan Manajemen Journal on Education AL-TANZIM : JURNAL MANAJEMEN PENDIDIKAN ISLAM Jurnal Kesehatan MANAGERIA: Jurnal Manajemen Pendidikan Islam Jurnal Analis Farmasi Jurnal Aisyah : Jurnal Ilmu Kesehatan Community Development Journal: Jurnal Pengabdian Masyarakat Didaktik : Jurnal Ilmiah PGSD STKIP Subang Reswara: Jurnal Pengabdian Kepada Masyarakat JURNAL PENDIDIKAN, SAINS DAN TEKNOLOGI International Journal Of Science, Technology & Management (IJSTM) Jurnal Administrasi Bisnis FISIPOL UNMUL Jurnal Kesehatan Tambusai EDUCASIA : Jurnal Pendidikan, Pengajaran, dan Pembelajaran Munaddhomah: Jurnal Manajemen Pendidikan Islam Journal of Instructional and Development Researches Jurnal Ekonomi dan Manajemen Indonesia JAF (Jurnal Analis Farmasi) MATHEMATIC EDUCATION AND APLICATION JOURNAL (META) Jurnal Tarbiyah dan Ilmu Keguruan Borneo Tarbiyah Wa Ta'lim: Jurnal Penelitian Pendidikan dan Pembelajaran DINAMIKA ILMU: Jurnal Pendidikan Southeast Asian Journal of Islamic Education SYAMIL: JURNAL PENDIDIKAN AGAMA ISLAM (JOURNAL OF ISLAMIC EDUCATION) FENOMENA: Jurnal Penelitian International Journal of Learning Reformation in Elementary Education Borneo Journal of Primary Educaton Borneo Journal of Islamic Education JURNAL ILMIAH PENDIDIKAN KEBUDAYAAN DAN AGAMA Journal of Educational Management Research JIMPI: Jurnal Inovatif Manajemen Pendidikan Islam ABDI UNISAP: Jurnal Pengabdian Kepada Masyarakat Proceeding Of International Conference On Education, Society And Humanity Ameena Journal Tafani SIMAS JURNAL PENGABDIAN MASYARAKAT Journal of Pharmaceutical Sciences and Technology Omni Pengabdian Masyarakat Edumaspul: Jurnal Pendidikan Khazanah Pendidikan Islam
Siti Julaiha
Universitas Islam Negeri Sultan Aji Muhammad Idris Samarinda
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IMPLEMENTASI TOTAL QUALITY MANAGEMENT DALAM MENINGKATKAN MUTU PENDIDIKAN DI MTS DARUS SAKINAH TENGGARONG SEBERANG Eriyan Ihza Nakazima, Dendi; Julaiha, Siti
Didaktik : Jurnal Ilmiah PGSD STKIP Subang Vol. 12 No. 02 (2026): Volume 12 No. 2, Juni 2026 Publish
Publisher : STKIP Subang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36989/didaktik.v12i02.13366

Abstract

This study aims to analyze the implementation strategy of Total Quality Management (TQM) in an effort to improve the quality of education at MTs Darus Sakinah Tenggarong Seberang. In the era of globalization, Islamic educational institutions are faced with the challenge of balancing religious values with managerial professionalism standards. Using qualitative methods with a literature study approach, this study explores how the principles of Itqan (professionalism) and Ihsan (excellence) are integrated into madrasah management. The results show that effective TQM implementation requires participatory leadership, internalization of a quality culture based on Islamic values, and the application of the Plan-Do-Check-Act (PDCA) cycle. In conclusion, TQM is not merely an administrative tool, but an instrument for realizing an institution that is academically superior and spiritually strong.
Implementasi Manajemen Mutu Terpadu Sebagai Strategi Persiapan Sertifikasi Lembaga Pendidikan Islam Akhmed Reza Fachlevi; Siti Julaiha
JURNAL ILMIAH PENDIDIKAN KEBUDAYAAN DAN AGAMA Vol. 4 No. 2 (2026): April : Jurnal Ilmiah Pendidikan Kebudayaan dan Agama
Publisher : CV. ALIM'SPUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jipa.v4i2.1728

Abstract

This study aims to analyze the implementation of Total Quality Management (TQM) as a strategy for certification preparation in Islamic educational institutions. The research employed a qualitative approach using a library research method by reviewing relevant national and international journal articles, books, and scholarly documents related to quality management and educational certification. The collected data were analyzed using content analysis techniques to identify the concepts, principles, and implementation strategies of TQM in supporting certification readiness within Islamic educational institutions. The findings indicate that the implementation of TQM plays a strategic role in enhancing institutional readiness for certification through the strengthening of an internal quality assurance system that is structured, systematic, and sustainable. The application of TQM is based on the principles of customer focus, total involvement, continuous improvement, and data-driven decision-making. Implementation strategies include quality system standardization, human resource capacity building, regular internal evaluations and audits, and strengthening quality-oriented leadership. Consistent implementation of TQM not only supports successful certification processes but also fosters a sustainable quality culture that contributes to improving the competitiveness and overall quality of Islamic educational institutions. Therefore, TQM can serve as an effective framework for achieving continuous institutional development and maintaining educational excellence in a rapidly changing environment.
Exploring The Transformative Zone of Tolerance in Indigenous Education: Insights from Pesantren-Based Services Akmal Mundiri; Siti Julaiha; M. Abzar Duraesa; Rahimah Embong
Munaddhomah: Jurnal Manajemen Pendidikan Islam Vol. 7 No. 2 (2026): Progressive Management of Islamic Education
Publisher : Prodi Manajemen Pendidikan Islam Pascasarjana Institut Pesantren KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/munaddhomah.v7i2.1968

Abstract

As an indigenous Indonesian Islamic educational institution, pesantren offers unique services valued by its users. Service quality, oriented toward zero-defect service and user satisfaction, has a unique meaning due to the intertwined differences in satisfaction and value orientations. This study aims to understand the zone of tolerance in Pesantren, the factors that cause tolerance or tolerance of services, and the implications of a zone of tolerance for students. This study uses a qualitative case study approach, with data collected through observation, in-depth interviews, and documentation. The research results show that tolerance zones in Islamic boarding schools encompass tolerance for delays in access, dysfunction in the guidance and counseling process, and limited services. Meanwhile, factors contributing to the emergence of tolerance for service quality include cultural awareness, awareness of limited resources, social class strata, service users’ understanding of environmental realities, and their patient character. The existence of pesantren-based tolerance zones has positive implications, including strengthening the values of independence and adaptability, increasing mental resilience, and fostering a sense of togetherness and solidarity. The study concluded that spaces within the zone of tolerance for service quality in pesantren are among the educational media that strengthen the internalization of core values. The research findings also reveal a gap between service and expectations, encompassing pedagogical mechanisms with transformative functions. Thus, these findings demonstrate a new concept, the Transformative Zone of Tolerance, a space of service tolerance that serves not only as a buffer against dissatisfaction but also as an instrument for students’ character development.
Co-Authors Abdul Basith Achmad Ruslan Afendi Afia, Sariah Agustina Pitriyani Ahmad Marzuqi Akhmad Ramli Akhmed Reza Fachlevi Akmal Mundiri Ananda, Hairani Alfi Ardini, Dias Ariyadi, Ariyadi Asmiati, Rini Asna, Asna Asriani, Meni Aulia, Dini Silmy Bahrani Boukhedimi, Chems Eddine Chairul Anwar Chairul Anwar Dewi Maria Dina Mardiana Dwi Gemina Endang Silaningsih Eriyan Ihza Nakazima, Dendi Erny Roesminingsih ERNY ROESMININGSIH Etty Nurbayani, Etty Fadilla, Auly Adhea Fatcholis Fatcholis Fatcholis, Fatcholis Fathul Janah Gunawan, Sandri Hafidz, Aditya Hanifah, Aulia Hartati, Ani Hastuti, Retno Puji Ilham Ilham Indah Permata Sari Indah Permata Sari Indah, Ariski Nuril Indriana Rahmawati Indriyani, Dwi May Ishmatul Maula Ishmatul Maula, Ishmatul Isnenia, Isnenia Janna, Niftahul Johansyah, Rizky Kartini, Tini Khalidah Khalidah, Khalidah Khoirunnisa, Annisa Khumaini Rosadi Kristianus Kristianus Kristianus, Kristianus Laili Komariyah, Laili Lina Revilla Malik Lita Yau M Aris Subqi M. Abzar Duraesa Maemunah Maemunah Makhdalena Makhdalena, Makhdalena Marandhani, Luthvia Devina Maria, Dewi Marita, Azzahra Iswi Marniati Kadir Moh Sabran Sabran Moh Zaini Muadin, Akhmad Muchammad Eka Mahmud, Muchammad Eka Muhammad Firdaus Muhammad Kautsar Muhidin Muhidin Mukhamad Ilyasin Mulatasih, Endah Ratnasari Muri'ah, Siti Musiana, Musiana - Mutia, Sovie Nada Salsabila Nadya Ninda Ramadhanti Nazili, Muhammad Abi Hakkin Noor, Asrian Noorthaibah Nur Aizsya, Devita Nur Fitriah Nur Salsabila, Urwatul Wusqo Nurhayati Nurhayati Pardilawati, Citra Yuliyanda Pitriyani, Agustina Prasasti, Weni Febriliani Eka Pudji Rahayu Pujihastuti, Retno Purwati, Yayuk Putri, Nawasari Indah Rahimah Embong Ramli, Akhmad Ridho, Abdussalam Robingatin Robingatin Rosadi, Khumaini Rukayah, Ity Rumainur Rumainur Salamah Salamah SARIYANTO, IWAN SATRIYAS ILYAS Sejati, Nawasari Indah Putri Sembiring, Elma Viorentina Siti Rahayu Subqi, M Aris Suciati Suciati Sudadi Sudadi Sudadi Sugiannoor Sunanik Sunanik Suprehatin, Yulia Surono Surono Sy Nurul Shobah Syafei, Abdillah Titiek Tjahja Andari Venny Oktaviany Wahyudi, Yasin Widyawati, Eka Yanti Yanti Yau, Lita Yesepa Yesepa Yesepa, Yesepa Yulyuswarni, Yulyuswarni Yusnia Binti Kholifah Yustinus Sanda Zaenab Hanim Zahra, Sylvia Zainuddin, Zainuddin