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Peranan Prinsip Fokus pada Pelanggan TQM dalam Peningkatan Mutu Pendidikan di Indonesia Supadi, Supadi; Mastur, S. Nudia; Ardiansyah, Almas; Alamsyah, Annisa Putri; Aisy, Fannia Rahadatul; Titranissa, Frasya; Utomo, Muhammad Satrio; Hikmah, Nurul; Susandri, Titania; Awaliyah, Qinayyah
Jurnal Suluh Pendidikan Vol 14 No 1 (2026): Maret 2026
Publisher : Fakultas Keguruan dan Ilmu Pendidikan, Universitas HKBP Nommensen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36655/jsp.v14i1.2107

Abstract

Peningkatan mutu pendidikan menuntut lembaga pendidikan tidak hanya berorientasi pada pemenuhan standar administratif, tetapi juga pada kebutuhan dan kepuasan pelanggan pendidikan. Penelitian ini bertujuan untuk mengkaji penerapan Total Quality Management (TQM) di lembaga pendidikan melalui pendekatan Systematic Literature Review (SLR). Proses telaah pustaka dilakukan dengan mengacu pada pedoman PRISMA 2020 guna menjamin transparansi dan ketelitian metodologis. Pada tahap awal penelusuran menghasilkan 500 dokumen yang teridentifikasi, kemudian diseleksi melalui beberapa tahapan berdasarkan kriteria inklusi dan eksklusi yang telah ditetapkan. Hasil seleksi tersebut menghasilkan 14 artikel jurnal empiris berbahasa Indonesia yang relevan untuk dianalisis secara menyeluruh. Hasil kajian menunjukkan bahwa fokus pada pelanggan berkontribusi signifikan terhadap peningkatan mutu pendidikan melalui peningkatan kualitas pembelajaran, profesionalisme pendidik, layanan pendidikan yang responsif, serta penguatan hubungan dengan orang tua dan masyarakat. Simpulan penelitian menegaskan bahwa prinsip fokus pada pelanggan merupakan determinan penting dalam keberhasilan TQM. Oleh karena itu, diperlukan penguatan orientasi pelanggan melalui peningkatan kapasitas sumber daya manusia, optimalisasi layanan, dan evaluasi mutu berkelanjutan.
IT-Based Healthy School Management at the Junior High School Level: A Literature Review Farashati, Alfiya; Supadi, Supadi; Susanto, Teguh Trianung Djoko; Kamaludin, Kamaludin; Sari, Cynthia Mayang
Journal of Educational Sciences Vol. 10 No. 5 (2026): Journal of Educational Sciences
Publisher : FKIP - Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jes.10.5.p.367-378

Abstract

This study reviews IT-based healthy school management at the junior high school level using a Systematic Literature Review (SLR) method guided by PRISMA 2020. From 200 articles identified (2020–2025), 20 articles met the inclusion criteria for synthesis. The analysis reveals two main clusters: the red cluster relates to students’ health literacy and information-seeking behavior (user-centered approach), while the green cluster focuses on educational technology and the role of teachers as facilitators (provider-centered approach). Developmental analysis shows a shift in focus from students’ literacy and behavior in 2022 toward infrastructure development and the role of educators in 2023–2024. The implementation of IT-based healthy school management is influenced by three key factors: human (satisfaction, skills, understanding of benefits), technology (system quality and infrastructure), and organization (policy and management support). This study affirms the importance of a holistic approach that integrates these three factors, accompanied by comprehensive training for teachers and administrators as well as improved technological infrastructure, in order to realize a healthy school ecosystem that is adaptive, responsive, and sustainable.
STUDY LITERATURE REVIEW: PERAN KEPEMIMPINAN TRANSFORMASIONAL DALAM PENGAMBILAN KEPUTUSAN UNTUK MENGHADAPI TANTANGAN ABAD 21 Azkiyah, Zamarotul; Oenaimnou, Johanes; Silaban, Wisnu Ginto; Trianung, Teguh; Supadi, Supadi
Jurnal Kepemimpinan dan Pengurusan Sekolah Vol. 8 No. 2 (2023): Juni
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jkps.v8i2.121

Abstract

Times are constantly changing, and the world is entering the 21st century. The 21st century is marked by various rapid developments and changes that occur in human life and the universe. Changes and developments that really affect human life are technology and information. The influence of technology and information brings various positive impacts and on the other hand also brings negative impacts as well as various challenges that require humans to be ready to face them. The education sector also feels and experiences various challenges. To be able to deal with and overcome this, a leader who has adequate abilities and competencies is needed to be able to move members of educational institutions and make firm decisions in facing the challenges of the 21st century. The focus of this research is on transformational leadership styles in making decisions to face challenges in the 21st century. 21. Thus the research method used is a literature review study by analyzing several previous research articles and writings related to the research focus. The research objective is to analyze and understand the impact of transformational leadership on the role of decision-making in facing challenges in the 21st century.
STUDY LITERATURE REVIEW: PERAN KOMUNIKASI INTERPERSONAL DAN KEPEMIMPINAN KHARISMATIK TERHADAP PENGAMBILAN KEPUTUSAN Alanny, Kanti Mustika; Anggraini, Theresia; Malian, Nurma Linda; Trianung, Teguh; Supadi, Supadi
Jurnal Kepemimpinan dan Pengurusan Sekolah Vol. 8 No. 2 (2023): Juni
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jkps.v8i2.122

Abstract

Leadership roles according to their position. When it comes to making decisions and taking responsibility for the results, leaders play a vital role. The decision shows the character of a leader. Making decisions is an important part of running an organization and a key or core part of leadership. Leaders must be able to choose the best option from a variety of alternatives in various circumstances. In order not to cause harm to the organization, the alternative that poses the smallest negative risk must be chosen. For supporting applications, leaders must be able to explain the reasons for choosing an alternative in an easy-to-understand way. This research focuses on the role of charismatic leadership and interpersonal communication in making decisions. Thus, the research method used is a literature review study by analyzing several previous research articles and writings related to the research focus. The aim of the research is to analyze and understand the impact of charismatic leadership and interpersonal communication on decision-making roles.
INTEGRATION OF ASTA CITA VALUES IN THE DEVELOPMENT OF PESANTREN BASED LIVESTOCK BUSINESSES Supadi, Supadi; Sudarsana, Sudarsana
AGRONIMAL: Jurnal Ilmiah Pertanian dan Peternakan Vol. 4 No. 1 (2026): AGRONIMAL: Jurnal Ilmiah Pertanian dan Peternakan
Publisher : Tahta Media Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55080/agronimal.v4i1.1912

Abstract

This study aims to analyze the integration of Asta Cita values in the development of pesantren-based livestock enterprises and their contribution to institutional economic independence and student empowerment. The research was conducted at Pondok Pesantren Nurul Islam Tengaran using a qualitative approach through in-depth interviews, participant observation, and document analysis. The findings reveal that values of economic self-reliance, collective participation, equitable benefit distribution, and sustainability are internalized in livestock management practices through deliberative decision-making, active student involvement, and collective profit allocation. The integration of these values contributes to diversified institutional funding sources, enhanced entrepreneurial capacity among students, and strengthened social capital within the pesantren. However, challenges remain in managerial capacity, capital access, and leadership regeneration. This study highlights that pesantren-based livestock enterprises can serve as a practical model for implementing people-centered economic development within a sustainable national development framework.
Co-Authors Abdul Rokhim Afrodita , Meli Agustina , Emi ahmad farid Aini Putri, Indah Nur Aisy, Fannia Rahadatul Alamsyah, Annisa Putri Alanny, Kanti Mustika Alfianita, Riani Alif, Khairunnisa Putri Ama, Fadli Amalia, Ilmi Zakiah Aminatun Aminatun Amrizal Amrizal Andi Hamim Zaidan Anggraini, Theresia Ardiansyah, Almas Ari Anggoro Arifianto, Deny Arifin, Nandang Syamsul Ariyati, Tini As'ari, Erham Awaliyah, Qinayyah Aziziyah, Atiyah Azkiyah, Zamarotul Basuki, Rokhmat Bedjo Sujanto, Bedjo Dalmeri Dalmeri Dian Eka Chandra Wardhana, Dian Eka Chandra Diani, Irma Djony Izak Rudyardjo Djunijanti Peggie, Djunijanti Eko Sumartono, Eko Emi Agustina, Emi Engliana, Engliana Era Budi P, Era Budi Farashati, Alfiya Firdaus, Indri K Firdauz, Grace Constella Anastasya Hamidah, Nur Harang, Heronimus Hastuti, Sri Herry Prasetyo Heru Santosa Heru Santoso Heru Supriyatno Hiasa, Fina Ifnuari, Moh Reza Jamil, Azimah Jan Ady Junico, Vallery Ofelia Kadarwati, Nunik Kamaludin Kamaludin Kamio, Kamio Karnati, Neti lauralia, tamara Lazfihma, Lazfihma Linda Ika Mayasari, Linda Ika Listyasari, Winda Dewi Malian, Nurma Linda Mardliyah, Aisyah Marfudin, Marfudin Mastur, S. Nudia Mu'di, Ahmad Muhaidi, Helmi Munib Multazimah, Rahmawati NABILA, SALMA Nafri Yanti Na’imah, Syahidatun Negoro, M. Syamsul Arif Setyo Nitinegari, Martha Megawati Noh, Mohd Aderi Che Nuari, Dewandani Nahar Nugraha, Yoga Uta Nugroho, Mohammad Nur Dita Nukman, Muhammad Nuriah, Yuyun Nurul Fitriyah Nurul Hikmah Oenaimnou, Johanes Pambudi, Syukur Prambana, Yogi Prisma Megantoro Pujiyanto Pujiyanto Putri, Agustina Haryani Rahayu, Ngudining Rais, Rinovian Retna Apsari Richard R Lokollo, Richard R Rizky, Diannisa Ruti Wiyati S Siswanto Sakinah Sakinah Samian Sari, Cynthia Mayang Satria, Rizqi Pratama Sibuea, Moria Augusta Silaban, Wisnu Ginto Silvy Cinthia Adelia Simanihuruk, Agnes Monica Siswahyono, Siswahyono Siti Zulaikha Sondari, Endang Soraya, Evitha Sri Endah Nurhidayati Subandiyo Subandiyo, Subandiyo Sudarsana Sudarsana Sujito Sujito Sundioto, Sundioto Supriyadi Supriyadi Suryadi Suryadi Suryani Dyah Astuti Susandri, Titania Sutanto, Bedjo Syam, Aldo Redho Taat Sumedi Takdir, Muh. Teguh Trianung Djoko Susanto Titranissa, Frasya Trianung, Teguh Utomo, Muhammad Satrio Valerina, Astri Ventinia, Rizki Wahyu Purwanto Wahyuni, Wati Walin Walin Wiharto, Asdi Winarno Winarno Wisman Wisman, Wisman Yoseph, Herman Yoseph, Herman