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All Journal Jurnal Ad'ministrare: Jurnal Pemikiran Ilmiah dan Pendidikan Administrasi Perkantoran Jurnal Mirai Management JURNAL MANAJEMEN JURNAL PENDIDIKAN TAMBUSAI Inovator : Jurnal Manajemen International Journal of Social Science and Business Widya Balina :Jurnal Ilmu Pendidikan dan Ekonomi Community Development Journal: Jurnal Pengabdian Masyarakat AKMENIKA Jurnal Ilmiah Wahana Pendidikan GANESHA: Jurnal Pengabdian Masyarakat juremi: jurnal riset ekonomi Transekonomika : Akuntansi, Bisnis dan Keuangan International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (JHSSB) Journal Of Business, Finance, and Economics (JBFE) Jurnal Ilmiah Manajemen, Bisnis dan Kewirausahaan Jurnal Manajemen Sinomika Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Seminar Nasional Pengabdian Kepada Masyarakat CASHFLOW : CURRENT ADVANCED RESEARCH ON SHARIA FINANCE AND ECONOMIC WORLDWIDE Journal of Management, Accounting, General Finance and International Economic Issues (MARGINAL) Populer: Jurnal Penelitian Mahasiswa Profit: Jurnal Manajemen, Bisnis dan Akuntansi Kompeten: Jurnal Ilmiah Ekonomi dan Bisnis Economics and Business Journal Journal of Artificial Intelligence and Digital Business Jurnal Penelitian Ekonomi Manajemen dan Bisnis Jurnal Manajemen Innovative: Journal Of Social Science Research Jurnal Manajemen dan Ekonomi Kreatif Benefit : Journal of Bussiness, Economics, and Finance Manajemen Kreatif Jurnal Seminar Nasional Hasil Penelitian LP2M UNM Trending: Jurnal Manajemen dan Ekonomi Jurnal Manajemen Dan Bisnis Ekonomi Jurnal Riset Manajemen dan Ekonomi (JIMBE) (JUMPER) Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset Ininnawa: Jurnal Pengabdian Masyarakat Sabangka Abdimas Jurnal Pengabdian Masyarakat Sabangka Journal of Management Specialists Southeast Asia Journal of Business, Accounting, and Entrepreneurship Jurnal Inovasi Bisnis Manajemen dan Akuntansi Equivalent : Journal of Economic, Accounting and Management Journal of Innovative and Creativity MAXIMAL IJHABS Journal of Studies in Academic, Humanities, Research, and Innovation META - JOURNAL Jurnal Bersama Ilmu Ekonomi Jurnal Sipakatau CAPITALIS (JOURNAL OF SOCIAL SCIENCES) INTERNATIONAL JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (INJOSS) INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE) Optimal: Jurnal Ekonomi dan Manajemen
Tenri Sayu Puspitaningsih Dipoatmodjo
Program Studi Manajemen, Fakultas Ekonomi Dan Bisnis, Universitas Negeri Makassar
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The Integral Role of Human Resource Management in Achieving Organizational Goals: A Comprehensive Analysis Dipoatmodjo, Tenri Sayu Puspitaningsih
Maksimal Jurnal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol 2 No 1 (2024): October
Publisher : Abadi Institute

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Abstract

The purpose of this journal article is to define the role of human resources within the context of an organization. The article employs a literature research method. Based on the analysis, it can be inferred that human resource management encompasses three key functions: administrative, operational, and the attainment of overall organizational objectives. These functions encompass activities such as recruitment, human resource development, compensation, occupational health and safety management, as well as industrial relations and labor market management. The primary goal of human resource management is to enhance the contribution of human resources (employees) to the organization. It is evident that the success of an organization in achieving its objectives heavily relies on effective management of its personnel. Therefore, it is crucial to employ sound personnel management practices to ensure that the organization accomplishes its predetermined goals. Human resource managers, along with line managers and subcontractors, play vital roles in the pursuit of human resource management objectives.
The Role of Empathy in Enhancing Customer Satisfaction: A Case Study of Laundry Services in Makassar Dipoatmodjo, Tenri Sayu Puspitaningsih
Maksimal Jurnal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol 1 No 5 (2024): June
Publisher : Abadi Institute

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This study examines the role of empathy in enhancing customer satisfaction in the laundry service industry in Makassar City. Empathy is vital for building positive relationships by allowing service providers to better understand customers' feelings and needs. Through surveys and data analysis of laundry service users, the research identifies a significant correlation between high levels of empathy from providers and increased customer satisfaction. Key factors influencing empathy include employee training, interpersonal skills development, and an organizational culture that promotes empathy. The findings highlight the importance of empathy in a competitive market, offering insights for service management to improve customer experiences and foster loyalty through enhanced empathetic engagement.
Employee Perceptions of Company Welfare Programs: A Qualitative Study in the Financial Sector Dipoatmodjo, Tenri Sayu Puspitaningsih
Maksimal Jurnal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol 2 No 3 (2025): February
Publisher : Abadi Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/meta-journal.v2i3.312

Abstract

This qualitative study explores employee perceptions of company welfare programs within Indonesia's financial sector, focusing on a private banking institution. Through in-depth interviews with 15 employees across various divisions, the research reveals that while health benefits and work flexibility are highly valued, significant disparities exist between policy design and practical implementation. Key challenges include bureaucratic access barriers, generational differences in benefit preferences, and inconsistent awareness of available programs. The findings emphasize that organizational culture, management support, and effective communication are pivotal in shaping employee experiences of welfare initiatives. The study contributes to human resource management literature by highlighting the need for more adaptive, employee-centric welfare strategies that address both structural and cultural dimensions of implementation. Practical implications suggest organizations must enhance program accessibility, tailor benefits to diverse workforce needs, and strengthen internal communication to maximize welfare program effectiveness.
Resonating Within the Dynamo: A Phenomenological Exploration of Work Wellbeing Among Millennials in Jakarta's Startup Ecosystem Dipoatmodjo, Tenri Sayu Puspitaningsih
Maksimal Jurnal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol 2 No 4 (2025): April
Publisher : Abadi Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/meta-journal.v2i4.313

Abstract

This phenomenological study explores the lived experience of work wellbeing among millennial employees within Jakarta’s dynamic technology startup ecosystem. Through in-depth interviews with ten participants across diverse roles and startup stages, the research reveals that well-being transcends traditional financial metrics, emerging instead as contextualized resonance, a state of thriving within the environment’s inherent chaos, speed, and uncertainty. Four interconnected dimensions define this resonance: (1) Meaningful Contribution (alignment with personal values and tangible impact), (2) Autonomy and Flexibility (trust in self-management, albeit challenged by blurred boundaries), (3) Authentic Interpersonal Relationships (psychological safety and communal support as buffers against stress), and (4) Space for Growth (continuous learning and non-linear development pathways). The findings underscore that millennials derive profound satisfaction from co-creating innovation but require deliberate organizational support to mitigate burnout risks. This study advocates for human-centered HR strategies transforming Jakarta’s startup dynamism from a wellbeing challenge into a catalyst for resilience, retention, and holistic fulfillment.
Exploring Talent Retention Strategies in Local Government Institutions of Makassar: A Phenomenological Study Dipoatmodjo, Tenri Sayu Puspitaningsih
Maksimal Jurnal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol 2 No 5 (2025): June
Publisher : Abadi Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/meta-journal.v2i5.340

Abstract

This phenomenological study examines the lived experiences of talent retention strategies within Makassar's local government institutions, exploring how cultural values, organizational climate, and leadership styles influence employee commitment in the Indonesian public sector context. Through in-depth interviews with 15 participants comprising HR managers and employees across various government departments, the research investigates the subjective meanings and experiences that shape talent retention decisions. Using Colaizzi's seven-step phenomenological analysis framework, the study identified five essential themes: Cultural Harmony and Collective Belonging, Leadership Authenticity and Emotional Connection, Professional Growth Within Bureaucratic Constraints, Work-Life Integration and Family Values, and Service Purpose and Community Impact. The findings reveal that talent retention in Makassar's local government is fundamentally shaped by the integration of traditional Bugis-Makassar cultural principles—sipakatau (mutual respect), sipakalebbi (mutual honoring), and sipakainge (mutual remembrance)—with contemporary organizational practices. Participants emphasized the significance of authentic leadership characterized by "kepedulian yang tulus" (genuine care) and meaningful work that contributes directly to community development. The study demonstrates that effective retention strategies must acknowledge employees as whole persons whose professional commitments are inseparable from their cultural identity, family relationships, and community connections. These findings challenge Western-centric talent management models by revealing how culturally-embedded values serve as more powerful retention mechanisms than purely economic incentives. The research contributes to developing culturally-responsive talent management frameworks for Indonesian local governments, emphasizing the need for relationship-centered, purpose-driven approaches that honor local wisdom while addressing contemporary human resource challenges in public sector organizations.
Negotiating Legitimacy, Enacting Care: A Phenomenological Study of Women’s Leadership in Start-ups in Makassar, Indonesia Dipoatmodjo, Tenri Sayu Puspitaningsih
Maksimal Jurnal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol 2 No 6 (2025): August
Publisher : Abadi Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/meta-journal.v2i6.367

Abstract

While start-ups are often celebrated as agile and egalitarian spaces that disrupt traditional hierarchies, women leaders within them continue to navigate gendered expectations, institutional ambiguities, and cultural constraints—particularly in emerging entrepreneurial ecosystems of the Global South. Drawing on in-depth phenomenological interviews with 10–12 women leading start-up teams across technology, creative, and service sectors in Makassar, Indonesia, this study explores how these leaders construct, enact, and sustain leadership amidst intersecting global norms and local socio-cultural logics. Findings reveal that participants engage in continuous relational labor to assert legitimacy, craft hybrid leadership models that blend strategic agency with communal care, and reinterpret domestic roles as both resources and constraints. Rather than conforming to dominant masculine entrepreneurial archetypes, they mobilize narrative, empathy, and ethical stewardship to build team cohesion and organizational identity. This research contributes to transnational feminist scholarship by centering the lived experience of women in Southeast Asian start-ups, challenging universalist assumptions in entrepreneurship theory, and highlighting the need for culturally grounded, gender-responsive support ecosystems.
Culturally Rooted MSME Strategies: Integrating Local Wisdom into Cultural Tourism Development in Sulawesi Dipoatmodjo, Tenri Sayu Puspitaningsih
Maksimal Jurnal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol 3 No 2 (2025): December
Publisher : Abadi Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/meta-journal.v3i2.368

Abstract

This study investigates how local wisdom can be systematically integrated into the strategic development of cultural tourism MSMEs across Sulawesi’s diverse ethnic landscapes. Drawing on a qualitative multi-site case study approach, the research examines how cultural values—such as sipakatau, ma’bulo sibatang, and siri’ na pacce—shape entrepreneurial practices, organizational resilience, and community-oriented business models. Data collected through interviews, participant observation, focus groups, and document analysis reveal three primary integration pathways: symbolic reinforcement in branding and storytelling, operational cooperativeization rooted in kinship-based production systems, and strategic alliances with cultural councils and NGOs that institutionalize cultural integrity. The findings highlight both the strategic benefits and persistent barriers—including digital capability gaps, rigid funding schemes, and bureaucratic certification processes. The study argues that meaningful integration of local wisdom requires community-led governance, culturally sensitive institutional support, and participatory mechanisms that prevent cultural commodification from becoming extractive. By reframing entrepreneurship as a relational and ethical activity, the research offers actionable strategies such as culturally grounded digital incubators, micro-grant schemes tied to stewardship criteria, and regional MSME cooperation networks. Overall, the study positions cultural authenticity not as a constraint but as a competitive and ethical foundation for sustainable cultural tourism in Sulawesi.
Flexibility vs. Complexity: How Mompreneurs in Makassar Manage Digital Human Resources Amid Dual Identity Dilemmas Tenri Sayu Puspitaningsih Dipoatmodjo
Maksimal Jurnal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol 3 No 5 (2026): June
Publisher : Abadi Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/meta-journal.v3i4.439

Abstract

This study explores the lived experiences of mompreneurs, mothers who simultaneously manage households and run businesses in Makassar, Eastern Indonesia, with particular focus on how they manage digital human resources (HRM) while navigating the dilemmas of dual identity. Using a qualitative phenomenological approach, the research draws on in-depth semi-structured interviews with 15–20 participants representing a range of digital and hybrid business models. Grounded in five theoretical frameworks women's entrepreneurship theory, work-life balance theory, digital HRM, employee engagement, and adaptive leadership the study reveals that mompreneurs develop creative, resource-constrained HRM practices driven by adaptive intelligence rather than formal systems. Two major themes emerge: (1) divergent HRM strategies across fully digital versus hybrid business models, and (2) persistent emotional tensions arising from dual identity as mothers and business leaders. The findings contribute empirically to debates on gender-responsive digital entrepreneurship in the Southeast Asian context and offer practical implications for local government policy, digital platform design, and peer community development in Eastern Indonesia.
Managing Digital Teams While Being a Mother: The Lived Experiences of Mompreneurs in Makassar Tenri Sayu Puspitaningsih Dipoatmodjo; Abdul Halid Latif
Maksimal Jurnal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol 1 No 1 (2023): October
Publisher : Abadi Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/meta-journal.v1i1.440

Abstract

This study explores how mompreneurs in Makassar manage digital human resources while balancing their roles as mothers and business leaders. Using a qualitative phenomenological approach, in-depth interviews were conducted with 15–20 mompreneurs operating fully digital and hybrid businesses. The findings reveal that participants rely on adaptive and resource-efficient HRM practices rather than formal management systems. Two major themes emerged. First, digital and hybrid business models require different HRM strategies, with digital businesses emphasizing flexibility and project-based collaboration, while hybrid businesses demand greater coordination across physical and virtual teams. Second, managing dual identities creates persistent emotional tensions, as participants continuously negotiate the competing expectations of motherhood and leadership. Despite these challenges, mompreneurs demonstrate resilience through adaptive leadership, flexible boundary management, and the creative use of accessible digital technologies. This study extends digital HRM and women's entrepreneurship literature by illustrating how gender roles, resource constraints, and digital work intersect in micro-enterprises. The findings also provide practical insights for policymakers, digital platform developers, and entrepreneurship support programs seeking to strengthen gender-responsive digital entrepreneurship in emerging economies.
Co-Authors A. Ainun Dwi Resky Amalia S A. Nur Habibie Jannah Abadi, Rahmat Riwayat Abdi Akbar Abdi Akbar Idris Abdillah Khofiyal Luthfi Abdul Halid Latif Agung Widhi Kurniawan Agustan, Andi Ahmad Adhiim Ahmad Raihan Al Bustani Ahmad Rais Alam, Nurul Itha Prihasti Amiruddin Tawe Amiruddin Tawe Amiruddin Tawe Amiruddin Tawe Anang Setiawan Anang Setiawan Anang Setiawan Andi Mustika Andi Mustika Amin Andi Tenri Fauziyah Ani Sofia Imburi Annisa Dewi Lebbi Annisa Nur Awalia Annisa Paramaswary Aslam Anugrah Nurjannah Anwar Anwar Anwar Anwar Anwar Anwar Anwar Anwar Anwar Anwar Ramli Anwar Ramli Anwar Ramli Anwar Ramli Arhan Tri Putra Aslam, Annisa Paramaswary Aslam, Annisa Paramswary Astuti Astuti Athaillah Hasyim Aulia Saputri Bahar Ayu Liyan Pratiwi Burhamzah, Rahmat Burhanuddin Burhanuddin Burhanuddin Burhanuddin Burhanuddin Burhanuddin Burhanuddin Chalid Imran Musa Chalid Imran Musa Chalid Imran Musa Chalid Imran Musa Chalid Imran Musa Chalid Imran Musa Chalid Imran Musa Citra Ramadhani Anwar Dangnga, M. Taslim Dardina Julianti Darmawinata, Widhi Nugraha Sumiharja Dian Magfira Dwiyanti, Astri Efendy, Kayla Putri Zalsabila Enjel Baru Fadil Muhammad Fadli Yudistira Fahira, Jihan Farhan Amiruddin Fauzan, Muh Aghil Fikri Rahmat Utama Fiqram, Muh Haikal Fresiska Gufrana Gufrana Hanifa Ardiana Hardianti Hardianti, Hardianti Harta Mitha Hasbiah, Sitti Hasmunita Hasmunita Hasnidar Hasnidar Hawadi, Muhammad Taufik Hery Maulana Arif Hety Budiyanti Hety Budiyanti Hety Budiyanti, Hety Ilma Wulansari Hasdiansa Ilma Wulansari Hasdiansa Ilma Wulansari Hasdinansa Imam Sulaiman Indriani Maulida Tajuddin Irawati Irawati Isma Azis Riu Isma Azis Riu Isma Azis Riu Ismail Hamid Isman, Nurhasia Josafat Gracia Ginting Karman Khaidir Syahrul Khaidir Syahrul Khusnul Patima Latif, Abdul Halid Luthfi, Abdillah Khofiyal M. Ikhwan Maulana Haeruddin Majiding, Nurul Chalisa Mangean, Lilis Mita Dewi Asmara Muh Hidayatullah Muh Ichwan Musa Muh. Ichwan Musa Muh. Ichwan Musa Muh. Ichwan Musa Muh. Ilham Wardhana Muh. Muhtadi Muchtar Muh. Restu Abadi Ruslan Muh. Yushar Mustafa Muhaimil Sulhaid Muhammad Aisyar Mata Muhammad Akhsan Tenrisau Muhammad Idris Muhammad Ilham W.H Muhammad Ilham Wardhana Haeruddin Muhammad Yushar Mustafa Muhammad, Fadil Muis Dilla Musa, Muhammad Ichwan Mustikawati Annisa Nabila Tamrin Natsir, Uhud Darmawan Ni Komang Susilawati Nugrainda, Auliah Nur Afnih Suliman Nur Alfiani Riah Nur Annisa Nuranita Fitriani Nurhaisya Nurhaisya Nurlina Nurlina Nurman Nurman Nurman Nurman Nurman Nurmelisa Nursia Bala Nursia Bala Nurul Chalisa Majiding Nurul Fadilah Aswar Nurwinda Patima, Khusnul Putri, Ade Lia Ramdani Rahmat Burhamzah Rahmat Riyadi Alam Rahmayani, Feby Rais, Ahmad Ramadhan, Muh. Resky Reggina sulistyawati makmur Rezky Amalia Hamka Rezky Amalia Hamka Rezky Amalia Hamka Ridfan Rifadly Abadi Ridfan Rifaldy Abadi Risnayani, Andi Rizky Inninawa Muhammad Rizky Ruslan Rofiidah, Sabrina Amalia Romansyah Sahabuddin Ruma, Zainal Rusly, Muh. Ammar Haitsam Rusni Rusni, Rusni Safira Dewi Rahmadani Saldiaman Saldiaman Salsabila Qudratul Nada Hasan Sari, Nurul Fadila Siti Alifah Tzahdiah Siti Hasbiah Siti Hasbiah Sonda R, Steven Sri Astuti Nasir Sriandara Salman Steviayu Lestari Syahrul, Khaidir Syam, Muh. Lutfi Tamara Audry Anandika Syahrir Taufiq, Farah Ramadhani Tawe, Amiruddin Titik Subaidah Tri Kurniawan Udin, Dindah Nur Safira P.U Uhud Darmawan Natsir Uhud Darmawan Natsir Vivia Tandi Pailan Widhi Nugraha Sumiharja Darmawinata Widhi Nugraha Sumiharja Darmawinata Zainal Ruma Zainal Ruma Zainal Ruma Zainal Ruma Zainal Ruma Zainal Ruma Zainal Ruma Zittaian Amelia Zulfajry Al Syafaat