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All Journal International Journal of Electrical and Computer Engineering IAES International Journal of Artificial Intelligence (IJ-AI) TEKNIK INFORMATIKA Jurnal Simetris TELKOMNIKA (Telecommunication Computing Electronics and Control) Bulletin of Electrical Engineering and Informatics CommIT (Communication & Information Technology) Jurnal Computech & Bisnis (e-Journal) Jurnal Ilmiah KOMPUTASI Sistemasi: Jurnal Sistem Informasi JOIV : International Journal on Informatics Visualization International Journal of Artificial Intelligence Research Indonesian Journal of Artificial Intelligence and Data Mining Jurnal SOLMA IRJE (Indonesian Research Journal in Education) Applied Information System and Management Jurnal Sisfokom (Sistem Informasi dan Komputer) JURNAL ILMIAH MAHASISWA AGROINFO GALUH SEIKO : Journal of Management & Business CYBERNETICS IJISTECH (International Journal Of Information System & Technology) YUME : Journal of Management Jurnal Sistem Cerdas JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Journal of Information Systems and Informatics bit-Tech Jurnal Teknologi Dan Sistem Informasi Bisnis Jurnal Informatika dan Rekayasa Perangkat Lunak Journal of Applied Engineering and Technological Science (JAETS) Al-Adl : Jurnal Hukum Media Informatika Jurnal Ilmiah Manajemen Kesatuan Indonesian Journal of Electrical Engineering and Computer Science International Journal of Advances in Data and Information Systems Jurnal Riset Sistem Informasi dan Teknologi Informasi (JURSISTEKNI) Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Jurnal Teknik Informatika (JUTIF) ARSY : Jurnal Aplikasi Riset kepada Masyarakat IJISTECH Journal of Soft Computing Exploration Jurnal Sosial dan Teknologi Jurnal Abdimas Kartika Wijayakusuma Decode: Jurnal Pendidikan Teknologi Informasi Locus: Jurnal Konsep Ilmu Hukum Jurnal Administrasi Pemerintahan Desa Jurnal Locus Penelitian dan Pengabdian Nautical: Jurnal Ilmiah Multidisiplin Indonesia Jurnal Teknologi dan Manajemen Industri Terapan SENTRI: Jurnal Riset Ilmiah Edukasiana: Jurnal Inovasi Pendidikan Journal of Artificial Intelligence and Digital Business Journal of Business, Social and Technology eProceedings of Engineering Eduvest - Journal of Universal Studies Paradoks : Jurnal Ilmu Ekonomi Ranah Research : Journal of Multidisciplinary Research and Development Nuansa Informatika Informatics Management, Engineering and Information System Journal Jurnal INFOTEL Electronic Integrated Computer Algorithm Journal Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Scientific Journal of Informatics Vifada Management and Social Sciences International Journal of Computer Technology and Science Jurnal Pengabdian Bakti Akademisi Multidisciplinary Indonesian Center Journal SITEKNIK: Sistem Informasi, Teknik dan Teknologi Terapan Advance Sustainable Science, Engineering and Technology (ASSET) Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan AQILA : Acceleration, Quantum, Information Technology and Algorithm Journal Journal of Information Systems and Technology Jurnal Nasional Teknologi Informasi dan Aplikasinya Proceeding of Community Service and Engagement
Muharman Lubis
Universitas Telkom
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Neuroscience Physics Public Health Social Sciences Transportation Other

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Organizational Impact of Knowledge Management on Innovation Intellectual Capital Research and Creativity: A Systematic Literature Review Farhana Zahra; Dzakiyyah Al Kaazhim; Putri Luthfiah Harmaya; Muharman Lubis
SITEKNIK: Sistem Informasi, Teknik dan Teknologi Terapan Vol. 2 No. 3 (2025): July
Publisher : RAM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.15765894

Abstract

Rapid changes in global competitiveness require organizations to manage knowledge as a strategic resource to improve innovation, intellectual capital, and creativity. This study explores the impact of Knowledge Management (KM) on organizational innovation by analyzing its relationship with intellectual capital and digital governance. The objective of the research is to examine how KM processes influence innovation performance, and how intellectual capital acts as a mediating factor in this relationship. The novelty of this study lies in its synthesis of KM, innovation, and intellectual capital through the lens of digital governance. The research uses a systematic literature review method by analyzing ten peer-reviewed articles published between 2020 and 2025, selected through the PRISMA 2020 protocol from databases such as Scopus, ScienceDirect, and Google Scholar. The findings show that KM enhances innovation when supported by strong human, structural, and relational capital, along with well-structured digital systems. This study contributes to the development of adaptive strategies for innovation-driven organizations based on integrated knowledge practices
Peran Manajemen Pengetahuan dalam Pengembangan Kompetisi dan Kinerja Pegawai di Perguruan Tinggi : Pendekatan Study Literature Review Mercy Kristina Possumah; Yulio Ferdinand; Neca Aqila; Muharman Lubis
SITEKNIK: Sistem Informasi, Teknik dan Teknologi Terapan Vol. 2 No. 3 (2025): July
Publisher : RAM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.15783922

Abstract

Dalam era transformasi digital, perguruan tinggi dituntut untuk meningkatkan kinerja institusional melalui optimalisasi pengelolaan pengetahuan dan sumber daya manusia. Studi ini bertujuan untuk mengevaluasi kontribusi integratif antara manajemen pengetahuan dan praktik manajemen sumber daya manusia terhadap peningkatan kinerja pegawai di lingkungan perguruan tinggi. Melalui pendekatan Systematic Literatur Review (SLR), penelitian ini menganalisis 26 artikel dari database scopus yang diterbitkan dalam rentang waktu 2019 – 2025. Hasil sintesis menunjukkan bahwa penerapan strategi Knowledge Management (KM) seperti knowledge sharing, knowledge contribution dan knowledge transfer, serta praktik Human Resource Management (HRM) seperti training development, performance evaluation dan talent management  berkontribusi positif terhadap pengembangan kompetensi pegawai dan pencapaian performansi kinerja. Studi ini juga mengusulkan model konseptual yang mengintegrasikan proses KM dan HRM sebagai fondasi dalam membangun budaya organisasi yang kolaboratif inovatif dan berkelanjutan. Implikasi praktis dari temuan ini memberikan arahan strategis bagi pengelola perguruan tinggi dalam merancang kebijakan pengembangan pegawai berbasis pengetahuan untuk mendukung keunggulan institusi
Strategi Terbaik Transfer Pengetahuan dalam K3: Integrasi Teknologi dan Manajemen Pengetahuan Annisa Humairo; Akbar Habib Buana Wibawa Putra; Laily Indaryani; Muharman Lubis
SITEKNIK: Sistem Informasi, Teknik dan Teknologi Terapan Vol. 2 No. 3 (2025): July
Publisher : RAM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.15774030

Abstract

Penelitian ini mengeksplorasi peran Manajemen Pengetahuan (Knowledge Management/KM) dalam meningkatkan sistem Keselamatan dan Kesehatan Kerja (K3) di dalam organisasi. Dengan menganalisis komponen utama seperti siklus hidup pengetahuan, faktor-faktor pendukung, dan area penerapan, studi ini menyajikan model konseptual yang mengintegrasikan proses KM dengan teknologi dan metodologi untuk mendukung pelatihan, pengambilan keputusan, dan praktik keselamatan. Temuan menunjukkan bahwa perolehan, berbagi, dan pemanfaatan pengetahuan merupakan inti dari sistem pengetahuan K3 yang efektif, serta bahwa elemen pendukung seperti budaya organisasi, kepemimpinan, dan ketersediaan sumber daya sangat penting untuk memastikan aliran pengetahuan yang efisien di seluruh organisasi. Selain itu, adopsi alat digital seperti IoT, AI, ontologi, dan grafik pengetahuan secara signifikan meningkatkan pengumpulan data real-time, strukturisasi pengetahuan, dan analisis risiko keselamatan. Model ini menawarkan kerangka kerja holistik dan sistematis untuk menerapkan KM dalam K3 guna mendorong budaya keselamatan yang proaktif, berbasis data, dan berorientasi pembelajaran.
Evaluasi Sistem Manajemen Terintegrasi Perangkat Teknologi Informasi Berbasis Web pada Sektor Energi di Indonesia Berdasarkan Standar ISO 20000-1:2018 Zakiyah Salsabila; Muharman Lubis
Decode: Jurnal Pendidikan Teknologi Informasi Vol. 6 No. 1: MARET 2026
Publisher : Program Studi Pendidikan Teknologi Infromasi UMK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51454/decode.v6i1.1620

Abstract

Penerapan sistem manajemen terintegrasi berbasis teknologi informasi menjadi kebutuhan penting pada sektor energi di Indonesia yang memiliki tingkat kompleksitas operasional dan risiko layanan yang tinggi. Penelitian ini bertujuan untuk mengevaluasi kesesuaian dan efektivitas sistem manajemen terintegrasi perangkat teknologi informasi berbasis web terhadap prinsip manajemen layanan. Metode penelitian yang digunakan adalah pendekatan kualitatif deskriptif dengan studi kasus, melalui analisis dokumen, observasi sistem, serta wawancara dengan pengelola dan pelaksana layanan manajemen. Kerangka evaluasi mengacu pada standar ISO 20000-1:2018 untuk menilai aspek perencanaan, penyampaian, pemantauan, pengendalian dokumentasi, dan peningkatan berkelanjutan. Hasil penelitian menunjukkan bahwa sistem telah memenuhi sebagian persyaratan pada tahap perencanaan layanan, namun masih ditemukan ketidaksesuaian pada aspek penyampaian layanan, pemantauan real-time, pengelolaan data historis, dan pengukuran kinerja layanan. Kesimpulannya, sistem manajemen terintegrasi berbasis web yang dievaluasi belum sepenuhnya optimal dan memerlukan penguatan integrasi digital, otomasi proses, serta pemanfaatan data berbasis kinerja agar mampu mendukung peningkatan kualitas layanan secara berkelanjutan di sektor energi. Penelitian ini memberikan kontribusi ilmiah berupa model evaluasi sistem manajemen terintegrasi berbasis web yang terstruktur berdasarkan standar ISO 20000-1:2018 sebagai acuan peningkatan kualitas dan efektivitas layanan teknologi informasi di sektor energi.
A Quantitative Comparative Analysis of NASA-TLX Workload between Staff and Non-Staff Employees in a Pharmaceutical Manufacturing Organization: Implications for Knowledge Management Rian Bimo Ankhal; Muharman Lubis; Hanif Fakhrurroja; Muhammad Fakhrul Safitra
Scientific Journal of Informatics Vol. 13 No. 3: August 2026
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/sji.v13i3.54141

Abstract

Purpose: In pharmaceutical production, personnel may be exposed to different workload situations, since their job functions are affected by strict operational and regulatory standards. Non-personnel workers and personnel workers have different duties which can affect their perception of workload and their participation in knowledge sharing activities. However, empirical evaluations of the workload characteristics of these employee cohorts by means of the NASA Task Load Index (NASA-TLX) are still scarce. This study explores the perceived workload attributes of staff and non-staff workers on six modified NASA-TLX scales. The implications of the identified trends for knowledge management strategies are discussed. Methods: The method used for this research was quantitative, comparative and cross-sectional. The study’s data were collected using a structured questionnaire. The sample selected for the study was 30 staff and non-staff members of a pharmaceutical manufacturing company using purposive sampling. The tool assessed six modified NASA-TLX workload factors; Mental Demand, Physical Demand, Temporal Demand, Performance, Effort and Frustration Level using a five-point Likert scale. Dimension total Pearson correlation analysis and Cronbach’s alpha reliability test were performed to assess the instrument with the same data set. Descriptive analyses of the workload characteristics of staff and non-staff personnel were conducted using group mean scores and mean differences. No assertions regarding statistical significance were provided. Result: Non-staff personnel had higher mean scores than staff personnel in Mental Demand, Physical Demand, Temporal Demand, Effort and Frustration Level. For workload, the largest mean differences were found in Temporal Demand and Effort. Non-staff personnel also reported a higher Performance score. The Performance items, however, are positively worded and imply that higher scores reflect a more positive view of work accomplishment and quality, not a greater workload. The patterns shown here indicate that role-specific knowledge management practices can support continued improvement, learning and knowledge sharing activities. Novelty: This study presents the analysis of staff and non-staff employees according to their role and a complete workload analysis in the context of a pharmaceutical manufacturing environment with the modified NASA-TLX framework. The results provide a pragmatic basis for the development of knowledge management strategies relevant to the operational tasks and workload characteristics of each category of employees.
Co-Authors A. Taupik Rahman Abdul Hakim Satria Nusantara Abdullah Muhammad, Hasan Abdulmana, Sahidan Achmad Rafi Addini Firdaus, Fitri Adillah, Muhammad Fauzan Nur Adinda Laras Ayu Aditya, Anggi Yudistira Adityas Widjajarto Agus Ambarwari Agustiana, Nathifa Ahmad Musnansyah Akbar Habib Buana Wibawa Putra Akbar Habib Buana Wibawa Putra Akbar Nurwahyu Arifin Putra Al Khowarizmi Ali Nurdin Ali Nurdin Alif Noorachmad Muttaqin Alif Noorachmad Muttaqin Alqahtani, Raied Ali Alvan Kamal Amri Amri Amril, Salsabila Zahrani Andartya Setyawan Darna Andiharsa Sih Setiarto, Rahardian Andriana Andriana Anggraeni Xena Paradita Annastasia, Syifa Annisa Humairo Anuraga, Rahadhitya Artamevia, Mima Asri Ana Asriana Asriana, Asriana Asti Amalia Nur Fajrillah Ayu, Adinda Laras Basuki Rahmad Basuki Rahmad Bayuwindra, Anggera Budianto, Farhan Alif Budianto, Setyo Constantino, Matias Garcia Deden Witarsyah Devi Veronica Devi Veronica Dika, Dafa Dinda Bayu Rama Dini Handayani Dini Handayani, Dini Dini Oktarina Dwi Handayani DM, Burhanis Sulthan Dwi Hary Sandy, Muhammad Dzakiyyah Al Kaazhim Dzakiyyah Al Kaazhim Ega Mardoyo Ega Mardoyo Egi Al Fansyah Erlangga, Faezal Fachrul A Siregar Fadilah, Zikri Fairuz Fernanda Hermawan Fairuz Fernanda Hermawan Fakhrurroja, Hanif Fansyah, Egi Al Farhan Alif Budianto Farhan Alif Budianto Farhana Zahra Farhana Zahra Farid Farid, Farid Farma, Junia Fasya, Muhammad Haikal Fathia, Dhiya Fauzan, Ratandi Fauzan, Ratandi Ahmad Faza, Sharfina Febriyani, Widia Firdaus, Taufiq Maulana Fitrah Khairi Fitriyana Dewi Fonna, Rizki Putri Nurita Gabriel Ardi Hutagalung Garcia-Constantino, Matias Gunawan, Dian Habibi Ramdani Safitri Hafiizh Maulana Halim, Hendra Hanif Fakhrurroja Hanif Fakhrurroja Hanif Fakhurroja Harefa, Hafid Rahman Hendarman Suhendro Herlina, Nenden Eva Meilani Hikmah Adwin Adam Humairo, Annisa Husaini, Galih Rashif Ikbar, Thoriq Ikhlas Fuad Zamzami Ikhlas Fuad Zamzami Ikhsan, Alif M. Ilham Ramadhan Nasution Intan Giri Anjani Iqbal Mukti Iqbal Santosa Iqbal Yulizar Mukti Iqbal Yulizar Mukti irfan venny rahmayanti Irhan Kahirul Umam Irvan, Irvan Ismail Darmawan Jan M. Pawlowski Jan M. Pawlowski Jihan Audia Mulya Jonathan Arya Wibowo Julham Julham Julham Julham Kamal, Alvan Kamil, Idham Kartini, Ani Kobthong Ladkoom Ladkoom, Kobthong Laily Indaryani Laily Indaryani Ledi Dinayatullah Litasari Widyastuti Suwarsono Lubis, Arif Ridho Lubis, Fahdi Saidi Lukman Abdurrahman Lukmanul Hakim Lukmanul Hakim Luthfi Ramadani M. K. Rizal Syahputra M. Shabri Abd. Majid Made Marshall Vira Deva Matias Garcia Constantino Matias Garcia-Constantino Mega Fitri Yani Mercy Kristina Possumah Mercy Kristina Possumah Mhd Faris Pratama Mikhail, Muhammad Hibban Mima Artamevia Mima Artamevia Mima Artamevia Mira Kartiwi Mochamad Hariadi Mochamad Teguh Kurniawan Mochamad Yudha Febrianta Mochamad Yudha Febrianta Muhamad Yazid Ghifari Muhammad Dwi Hary Sandy Muhammad Dwi Hary Sandy Muhammad Edwinsyah Muhammad Fahmi Alby Muhammad Fakhrul Safitra Muhammad Fuady Muhammad Haikal Fasya Muhammad Hanif Zahran Muhammad Hibban Mikhail Muhammad Luthfi Hamzah Muhammad Mahendra Muhammad Zakki Riyana Muhammad, Hasan Abdullah Mukti, Iqbal Yulizar Muttaqin, Alif Noorachmad Muzani Jalaluddin Nabiel Muhammad Al Ghazali Naufal Wirawan, Muhammad Neca Aqila Neca Aqila Neca Aqila Nguyen Kieu Trang Ni Ketut Caturwati Ni Made Purnami Noorachmad Muttaqin, Alif Nur Ichsan Utama Nurlina, Eka Nurma Sari, Nurma Nuryatno, Edi Triono Nusantara, Abdul Hakim Satria Oktariani Nurul Pratiwi Paramita, Paramita Possumah, Mercy Kristina Pradana, Vega Putra Prahastiwi, Narita Ayu Prajaya, Fannzy Bayu Askar Pratiwi, Oktariani Nurul Prayoga, Danar Prayudani, Santi Putri Luthfiah Harmaya Putri Luthfiah Harmaya Putri Nelsa Putri Utami Rukmana Qadhli Jafar Adrian R. Wahjoe Witjaksono Rafi, Achmad Rafian Ramadhani Rafian Ramadhani Rafian Ramadhani Rafsanjani, Rayhan Rafael Rahadhitya Anuraga Raharjo, Adi Rahmat Fauzi Rahmat Mulyana Rahmat Yasirandi Rahmat, Hadian Raied Ali Alqahtani Raisyah Nurul Amanah Rakan, Raihan Ramadhani, Rafian Rayhan Rafael Rafsanjani Rayhan Zahwan Saleh Rayhan Zahwan Saleh Revyolla Ananta Dila Rian Bimo Ankhal Rian Bimo Ankhal Rian Bimo Ankhal Ridwan Setiadi Rika Mulyati Rika Mulyati Rika Mulyati Rio Guntur Utomo Romi Fadillah Rahmat Sadewa, Rizki Sahidan Abdulmana Sandy, Muhammad Dwi Harry Sandy, Muhammad Dwi Hary Sang Dara Parameswari Sang Dara Parameswari Sang Dara Parameswari Sarah Purnamawati See, Tan Lian Setyo Budianto Setyo Budianto Shaffiei, Zatul Alwani Shafira Fatimah Azzahra Silvia, Vivi Sinung Suakanto Sinung Suakanto Sinung Suakanto Sinung Suakanto Siswanto, Joko Sonny Zulhuda Supeno Mardi Susiki Nugroho, Supeno Mardi Susetyo Bagas Bhaskoro Sutan Faiz Rasyid Syah, M. Edwin Syahrizal, Teuku Muhammad Syfa Nur Lathifah Tamara Indhira, Sekar Tania Ayu Sekar Arum, Muhammad Hanif Zahran, Taufiq Carnegie Dawood Teguh Kurniawan Thamrin, Daffa Shidqi Thoriq Ikbar Tiara Citra Maharany, Sekar Tien Fabrianti Kusumasari Tomi Mulhartono Trang, Nguyen Kieu Umar Yunan Kurnia Septo Hediyanto Umuri, Khairil Vega Putra Pradana Vreseliana Ayuningtyas Wibowo, Jonathan Arya Wihayanti, Titik Wirawan, Muhammad Naufal Yualinda, Sherla Yualinda, Sherli Yulio Ferdinand Yulio Ferdinand Yumna Zahran Ramadhan Yuyun Yusnida Lase Zakiyah Salsabila Zamzami, Ikhlas Fuad Zulkifli Zulkifli ⁠Iqbal Yulizar Mukti