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All Journal International Journal of Electrical and Computer Engineering IAES International Journal of Artificial Intelligence (IJ-AI) Jurnal Simetris TELKOMNIKA (Telecommunication Computing Electronics and Control) Bulletin of Electrical Engineering and Informatics Jurnal Computech & Bisnis (e-Journal) Jurnal Ilmiah KOMPUTASI Sistemasi: Jurnal Sistem Informasi JOIV : International Journal on Informatics Visualization Indonesian Journal of Artificial Intelligence and Data Mining Applied Information System and Management Jurnal Sisfokom (Sistem Informasi dan Komputer) JURNAL ILMIAH MAHASISWA AGROINFO GALUH SEIKO : Journal of Management & Business CYBERNETICS IJISTECH (International Journal Of Information System & Technology) Jurnal Sistem Cerdas JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Journal of Information Systems and Informatics Jurnal Teknologi Dan Sistem Informasi Bisnis Jurnal Informatika dan Rekayasa Perangkat Lunak Journal of Applied Engineering and Technological Science (JAETS) Indonesian Journal of Electrical Engineering and Computer Science Jurnal Riset Sistem Informasi dan Teknologi Informasi (JURSISTEKNI) Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Jurnal Teknik Informatika (JUTIF) IJISTECH Jurnal Abdimas Kartika Wijayakusuma Jurnal Administrasi Pemerintahan Desa Jurnal Locus Penelitian dan Pengabdian Nautical: Jurnal Ilmiah Multidisiplin Indonesia Jurnal Teknologi dan Manajemen Industri Terapan Edukasiana: Jurnal Inovasi Pendidikan eProceedings of Engineering Paradoks : Jurnal Ilmu Ekonomi Nuansa Informatika Informatics Management, Engineering and Information System Journal Electronic Integrated Computer Algorithm Journal Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Bridge: Jurnal Publikasi Sistem Informasi dan Telekomunikasi International Journal of Computer Technology and Science Jurnal Pengabdian Bakti Akademisi SITEKNIK: Sistem Informasi, Teknik dan Teknologi Terapan Advance Sustainable Science, Engineering and Technology (ASSET) Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan AQILA : Acceleration, Quantum, Information Technology and Algorithm Journal
Muharman Lubis
Universitas Telkom
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Mathematics Social Sciences Other

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Development of The Means of Engagement Concept on Enterprise Resource Planning User Satisfaction Rayhan Rafael Rafsanjani; Muharman Lubis; Sahidan Abdulmana
Electronic Integrated Computer Algorithm Journal Vol. 1 No. 1 (2023): VOLUME 1, NO 1: OCTOBER 2023
Publisher : Yayasan Asmin Intelektual Berkah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62123/enigma.v1i1.7

Abstract

None of the several theories that underpin the assessment of IT adoption characterizes the process as dynamically as the Means of Engagement theory does. User satisfaction is a key factor in influencing the success of ERP implementation as well as the adoption of the ERP system by the user. Therefore, it is necessary to identify the factors affecting user satisfaction of the ERP system as well as the relationship between customer satisfaction and user involvement. This research aims to develop a concept or model of Means of Engagement (MOE) on relationship domain in particular for satisfaction factor with the research object of PT Glico Indonesia. The research uses SEM-PLS analysis method using the SmartPLS 4 application to construct and test a structural equation model that reflects the relationship between the variables investigated in the research. The evaluation results showed that the five SERVQUAL dimensions studied did not have a significant impact on user satisfaction while customer satisfaction had a significant positive impact on engagement. The results of this research, namely the development of the Means of Engagement model, are expected to be the basis for PT Glico Indonesia to design strategies that can improve and maintain the adoption of ERP system users based on the level of the means of engagement model.
Development Of Chair Module In Web-Based Conference Management System Rahadhitya Anuraga; Muharman Lubis; Ahmad Musnansyah
Electronic Integrated Computer Algorithm Journal Vol. 1 No. 1 (2023): VOLUME 1, NO 1: OCTOBER 2023
Publisher : Yayasan Asmin Intelektual Berkah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62123/enigma.v1i1.10

Abstract

Conferences are an important platform for academics, researchers, and practitioners to share knowledge and the latest research results. Efficient conference management is crucial in ensuring the success of such events. In this context, a Conference Management System (CMS) has emerged as a solution that facilitates various aspects of conference management. This research discusses the development of a Chair module in a web-based Conference Management System. The purpose of this research is to improve the efficiency and functionality of the Chair module so that it can better manage various aspects of the conference. Because in the existing application there are shortcomings in digital integration between organizers and information management that has not been centralized in one conference. The results showed that the development of the Chair module has worked as expected in the planning stage. The interaction between the Chair and conference participants, reviewers, and paper authors became more coordinated and integrated. The responsiveness of the web-based interface provides better accessibility, allowing the Chair to access information and make decisions in real-time.
Evaluating IT Delivery Value in the Faculty of Industrial Engineering at Telkom University Using the COBIT 2019 Framework, Domain APO04, for Mapping LAM INFOKOM Standards Muhammad Haikal Fasya; Muharman Lubis; Lukman Abdurrahman; Matias Garcia-Constantino; Sahidan Abdulmana; Rafian Ramadhani
Electronic Integrated Computer Algorithm Journal Vol. 1 No. 2 (2024): VOLUME 1, NO 2: APRIL 2024
Publisher : Yayasan Asmin Intelektual Berkah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62123/enigma.v1i2.19

Abstract

In the contemporary landscape, technology holds pivotal significance across diverse domains, including academia and industry. The Faculty of Industrial Engineering at Telkom University faces challenges in optimizing the value derived from its IT investments to meet evolving market demands. To address this, IT governance methodologies are essential, ensuring effective and secure IT utilization aligned with strategic objectives. This study investigates and evaluates the IT delivery value process at the Faculty of Industrial Engineering, Telkom University, using the COBIT 2019 Domain APO04 framework and LAM INFOKOM standards. Data collection involved primary interviews and secondary document analysis. The analysis revealed gaps in assessing emerging technologies and recommending further initiatives. Recommendations span people, process, and technology aspects, aiming to enhance technology evaluation procedures and documentation. This study provides insights into effectively leveraging IT to achieve the Faculty's objectives and enhance decision-making quality.
Evaluating IT Performance Management in the Faculty of Industrial Engineering at Telkom University Through COBIT 2019 Domain MEA01 in Alignment with LAM-INFOKOM Standards Vega Putra Pradana; Muharman Lubis; Lukman Abdurrahman; Raied Ali Alqahtani; Ikhlas Fuad Zamzami; Rafian Ramadhani
Electronic Integrated Computer Algorithm Journal Vol. 1 No. 2 (2024): VOLUME 1, NO 2: APRIL 2024
Publisher : Yayasan Asmin Intelektual Berkah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62123/enigma.v1i2.20

Abstract

This study examines the application of the COBIT 2019 framework within the Faculty of Industrial Engineering at Telkom University, specifically focusing on the Monitor, Evaluate, and Assess (MEA) domain to assess IT management performance against the standards set by the Independent Accreditation Body for Informatics and Computer Science (LAM-INFOKOM). Through a meticulous analysis, a significant gap was identified in MEA01.04 - Analyze and Report Performance, indicating a lack of proper documentation for change recommendations in objectives and metrics. Recommendations to bridge this gap include the incorporation of a Research Analyst role, clarification of responsibilities, provision of data analysis training, enhancement of inter-team communication, establishment of clear policy guidelines, and the creation of specialized record formats. These suggestions aim at improving the alignment of IT governance with both COBIT and LAM-INFOKOM standards, enhancing IT performance management, and ensuring a strategic fit between IT operations and organizational goals. The findings underscore the critical role of structured IT governance in achieving operational excellence and sustaining competitive advantage in the digital era.
Assessment of IT Risk Management at the Faculty of Industrial Engineering, Telkom University, Utilizing the COBIT 2019 Framework's APO12 Domain with LAM INFOKOM Standards Mapping Adinda Laras Ayu; Muharman Lubis; Lukman Abdurrahman; Ikhlas Fuad Zamzami; Raied Ali Alqahtani; Rafian Ramadhani
Electronic Integrated Computer Algorithm Journal Vol. 1 No. 2 (2024): VOLUME 1, NO 2: APRIL 2024
Publisher : Yayasan Asmin Intelektual Berkah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62123/enigma.v1i2.21

Abstract

In the era of rapid technological development, Information Technology (IT) plays a critical role in the operational aspects of companies/organizations, including educational institutions like Telkom University. The proper implementation of IT can enhance system efficiency and integration within an institution. IT Governance aims to ensure that the measurement of effectiveness and efficiency within an agency aligns with its strategic goals. Telkom University, especially the Faculty of Industrial Engineering, is one of the educational institutions focusing on the development of Information Technology to ensure that the information systems and technologies used in academic activities are effective. COBIT 2019 is a framework developed by ISACA to organize and implement strategies in information management and governance with international standards. In this analysis, the focus is on the APO12 domain of COBIT 2019, which plays a role in IT risk management. The Faculty of Industrial Engineering also requires standardization with LAM-INFOKOM, an accreditation body that establishes standards for risk management in informatics and computer science. This research aims to map the standards of LAM-INFOKOM and COBIT 2019 to determine the capability level of Risk Management. Additionally, it aims to provide recommendations for potential improvements in three aspects: people, process, and technology. The expected outcome of this research is to enhance risk management at the Faculty of Industrial Engineering, Telkom University, to align with LAM-INFOKOM standards and the institution's vision and mission. The results of the IT Risk Management analysis using the COBIT 2019 framework can also serve as a structured approach for other universities in improving IT Governance.
Deep neural networks approach with transfer learning to detect fake accounts social media on Twitter Arif Ridho Lubis; Santi Prayudani; Muhammad Luthfi Hamzah; Yuyun Yusnida Lase; Muharman Lubis; Al-Khowarizmi Al-Khowarizmi; Gabriel Ardi Hutagalung
Indonesian Journal of Electrical Engineering and Computer Science Vol 33, No 1: January 2024
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijeecs.v33.i1.pp269-277

Abstract

The massive use of social media makes people take actions that have a negative impact on cyberspace, such as creating fake accounts that aim to commit crimes such as spam and fraud to spread false information. Fake accounts are difficult to detect in the traditional way because fake accounts always use photos, names, and unreal information, there are several criteria that can identify a fake account such as no information, few followers, and minimal activity. In the traditional model, it is difficult to detect fake accounts on many Twitters social media accounts, so the application of the deep learning model with the convolutional neural network (CNN) algorithm and the application of deep learning can help detect fake accounts. This study will use data on Twitter social media so that this research produces good accuracy for the scenarios described at the methodology stage. This research produces an accuracy of 86% for the deep learning model with the CNN algorithm, and with the traditional model, it produces an accuracy of 51% while the use of transfer learning produces an accuracy of 93.9%.
OPTIMIZING LEARNING ENVIRONMENTS: A LITERATURE REVIEW ON MICROSERVICES FOR MOODLE QUALITY IMPROVEMENT Muhdiantini, Cindy; Amril, Salsabila Zahrani; Prayoga, Danar; Nurdin, Ali; Paramita, Paramita; Lubis, Muharman
JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Vol 9, No 3 (2024)
Publisher : STKIP PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/jipi.v9i3.5263

Abstract

This paper explores the optimization of Moodle, an open-source learning management system, with a focus on the role of its architecture in improving quality and functionality. Architectural innovation was emphasized as critical to improving the quality of Moodle, with its open-source nature enabling community involvement to improve resolution, security, and evaluation. Moodle is an open-source learning management system (LMS) designed to provide an online learning environment. This research uses a literature review method to collect data from previous studies and literature related to Architectural Innovation and its relationship with academic information systems, namely Moodle. The review introduces the concept of microservices as a potential solution to overcome challenges in content, interface, navigation and technical aspects. Microservices offer independent development opportunities, address usability issues and improve responsiveness. The conclusion highlights that implementing microservices in Moodle not only promises to improve quality but also provides a foundation for meeting the evolving and dynamic needs of users.
KEBERLANJUTAN QRIS: MEMAHAMI TANTANGAN DAN MERANCANG SOLUSI DISRUPTIF Muhammad, Hasan Abdullah; Yani, Mega Fitri; Agustiana, Nathifa; Asriana, Asriana; Sandy, Muhammad Dwi Harry; Lubis, Muharman
JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Vol 9, No 3 (2024)
Publisher : STKIP PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/jipi.v9i3.5283

Abstract

Perkembangan pesat dalam sistem pembayaran elektronik, yang dipicu oleh kemajuan teknologi dan perubahan gaya hidup masyarakat, telah mengubah cara transaksi jual beli dilakukan, membuatnya lebih efektif dan efisien. Mata uang digital, sebagai hasil dari terus berkembangnya teknologi, memberikan dampak signifikan terhadap dunia pembayaran elektronik, mendorong beralihnya masyarakat dari transaksi tunai ke pembayaran digital. Studi ini mengeksplorasi tren penggunaan dompet digital di Indonesia, dengan fokus pada Shopee Pay sebagai pemimpin pasar. Meskipun berhasil menduduki peringkat pertama dengan penetrasi 68%, Shopee Pay juga menghadapi tantangan strategis, seperti persaingan yang semakin ketat dan perubahan regulasi. Penelitian ini bertujuan untuk mendalami tantangan tersebut dan memberikan solusi berorientasi pada peningkatan keberlanjutan, keamanan, dan inovasi layanan pembayaran digital. Dengan pemahaman mendalam terhadap dinamika industri pembayaran digital, penelitian ini diharapkan dapat memberikan pandangan berharga bagi para pemangku kepentingan dan membantu Shopee Pay memperkuat posisinya sebagai pemimpin di pasar yang terus berubah. Kesimpulan menyoroti pentingnya fondasi yang kokoh dan terpadu untuk kesuksesan adopsi pembayaran digital, dengan inovasi disruptif yang direkomendasikan untuk penggunaan QRIS di luar negeri sebagai langkah strategis untuk meningkatkan efisiensi transaksi dan kenyamanan konsumen.
Penilaian Manajemen Kesalahan Jaringan pada PT XYZ dengan Plan-Do-Check-Act Wirawan, Muhammad Naufal; Lubis, Muharman; Hediyanto, Umar Yunan Kurnia Septo
JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Vol 9, No 2 (2024)
Publisher : STKIP PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/jipi.v9i2.4568

Abstract

Penggunaan teknologi jaringan kian meningkat, Namun, kompleksitas jaringan sering menyebabkan masalah yang sulit diidentifikasi dan ditangani oleh admin jaringan, yang berdampak pada penurunan kualitas jaringan. Oleh karena itu, diperlukan manajemen jaringan yang bertujuan menjaga kestabilan jaringan. FCAPS merupakan sebuah konseptual dalam manajemen jaringan yang dibuat oleh ISO yang dibagi kedalam lima area. salah satunya adalah manajemen kesalahan (fault management). MFAST memiliki rekomendasi 13 aktivitas manajemen kesalahan jaringan beserta parameter penilaiannya untuk menilai implementasi manajemen kesalahan jaringan di perusahaan. Pada penelitian ini, dilakukan evaluasi terhadap manajemen kesalahan jaringan pada PT XYZ menggunakan pendekatan PDCA (Plan-Do-Check-Act) yaitu metode manajemen yang efektif untuk meningkatkan sistem operasional secara berkelanjutan. Data dikumpulkan melalui wawancara, dokumentasi, dan observasi dengan pihak perusahaan terkait penerapan manajemen kesalahan jaringan di PT XYZ. Standar manajemen kesalahan jaringan yang diterapkan mengacu pada 13 aktivitas MFAST. Pengukuran skor menggunakan parameter MFAST yang diturunkan untuk menilai PDCA dalam setiap aktivitasnya. Skor PDCA dihitung dengan mempertimbangkan urgensi PDCA di Perusahaan, menghasilkan nilai akhir untuk setiap aktivitas. Hasil penelitian menunjukkan bahwa manajemen kesalahan jaringan di PT XYZ telah diterapkan dengan baik dalam beberapa aspek berdasarkan pemetaan MFAST. Namun, terdapat ruang untuk meningkatkan efisiensi dan konsistensi dengan mengadopsi prosedur yang lebih terstruktur dan melakukan aktivitasnya secara teratur.
REVOLUTIONIZING USER EXPERIENCE: ARCHITECTURAL INNOVATIONS IN OVO PAYMENT APPLICATION Yani, Mega Fitri; Muhammad, Hasan Abdullah; Agustiana, Nathifa; Asriana, Asriana; Sandy, Muhammad Dwi Hary; Lubis, Muharman
JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Vol 9, No 3 (2024)
Publisher : STKIP PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/jipi.v9i3.5264

Abstract

In the era of digital transformation, mobile-based payment applications have become an important element in everyday life, changing the way transactions and managing finances. Online payment applications provide significant benefits by making financial transactions easier without cash, providing flexibility in choosing brands, and supporting the progress of fintech businesses and startups in the digital financial sector. Lippo Group, through OVO, presents innovation in electronic money payment systems. OVO's rapid growth lies not only in the ease of financial transactions, but also in its mobile application which is designed to provide a better user experience. This research analyzes architectural innovation in the OVO mobile application, aiming to revolutionize the user experience and increase OVO's competitiveness in the mobile payments industry. Using descriptive qualitative methods, this research utilizes user cards, storyboards, and customer journeys to analyze the implementation of Microservices Architecture and Load Balancing. The results show that this innovation provides significant benefits, improving the system's scalability, reliability and maintenance efficiency. Using Load Balancing is effective in solving balance problems and customer service response. This research provides in-depth insight into the evolution of financial applications in Indonesia.
Co-Authors Abdullah Muhammad, Hasan Abdulmana, Sahidan Achmad Rafi Addini Firdaus, Fitri Adillah, Muhammad Fauzan Nur Adinda Laras Ayu Adityas Widjajarto Agus Ambarwari Agustiana, Nathifa Ahmad Musnansyah Akbar Habib Buana Wibawa Putra Akbar Nurwahyu Arifin Putra Al Khowarizmi Ali Nurdin Ali Nurdin Alqahtani, Raied Ali Alvan Kamal Amanah, Raisyah Nurul Amri Amri Amril, Salsabila Zahrani Annastasia, Syifa Anuraga, Rahadhitya Artamevia, Mima Asriana Asriana, Asriana Asti Amalia Nur Fajrillah Ayu, Adinda Laras Bayuwindra, Anggera Budianto, Farhan Alif Budianto, Setyo Constantino, Matias Garcia Deden Witarsyah Dika, Dafa Dinda Bayu Rama Dila, Revyolla Ananta Dinayatullah, Ledi Dini Handayani, Dini Dini Oktarina Dwi Handayani DM, Burhanis Sulthan Dwi Hary Sandy, Muhammad Dzakiyyah Al Kaazhim Edwinsyah, Muhammad Ega Mardoyo Ega Mardoyo Erlangga, Faezal Fadilah, Zikri Fakhrurroja, Hanif Fansyah, Egi Al Farhana Zahra Farid Farid, Farid Farma, Junia Fasya, Muhammad Haikal Fathia, Dhiya Fauzan, Ratandi Ahmad Faza, Sharfina Febriyani, Widia Firdaus, Taufiq Maulana Fitrah Khairi Fitriyana Dewi Fonna, Rizki Putri Nurita Gabriel Ardi Hutagalung Garcia-Constantino, Matias Ghifari, Muhamad Yazid Gunawan, Dian Habibi Ramdani Safitri Hafiizh Maulana Halim, Hendra Harefa, Hafid Rahman Hermawan, Fairuz Fernanda Hikmah Adwin Adam Humairo, Annisa Idham Kamil Ikbar, Thoriq Ikhlas Fuad Zamzami Ikhsan, Alif M. Ilham Ramadhan Nasution Iqbal Santosa Iqbal Yulizar Mukti Irvan, Irvan Jihan Audia Mulya Julham Julham Julham Julham Kahirul Umam, Irhan Kamal, Alvan Kartini, Ani Laily Indaryani Lubis, Arif Ridho Lubis, Fahdi Saidi Lukman Abdurrahman Lukmanul Hakim Lukmanul Hakim M. K. Rizal Syahputra M. Shabri Abd. Majid Matias Garcia Constantino Matias Garcia-Constantino Mhd Faris Pratama Mima Artamevia Mira Kartiwi Mochamad Hariadi Mochamad Yudha Febrianta Muhammad Dwi Hary Sandy Muhammad Haikal Fasya Muhammad Luthfi Hamzah Muhammad Mahendra Muhammad, Hasan Abdullah Muhdiantini, Cindy Mukti, Iqbal Mukti, Iqbal Yulizar Mulhartono, Tomi Muttaqin, Alif Noorachmad Nabiel Muhammad Al Ghazali Naufal Wirawan, Muhammad Neca Aqila Nelsa, Putri Nguyen Kieu Trang Ni Made Purnami Noorachmad Muttaqin, Alif Nur Ichsan Utama Nurlina, Eka Nurma Sari, Nurma Nuryatno, Edi Triono Nusantara, Abdul Hakim Satria Oktariani Nurul Pratiwi Paradita, Anggraeni Xena Parameswari, Sang Dara Paramita, Paramita Possumah, Mercy Kristina Pradana, Vega Putra Prahastiwi, Narita Ayu Prajaya, Fannzy Bayu Askar Prayoga, Danar Prayudani, Santi Putri Luthfiah Harmaya Qadhli Jafar Adrian R. Wahjoe Witjaksono Rafi, Achmad Rafian Ramadhani Rafian Ramadhani Rafsanjani, Rayhan Rafael Rahadhitya Anuraga Raharjo, Adi Rahmat Fauzi Rahmat Mulyana Rahmat, Hadian Raied Ali Alqahtani Rakan, Raihan Ramadhan, Yumna Zahran Ramadhani, Rafian Rayhan Rafael Rafsanjani Romi Fadillah Rahmat Sadewa, Rizki Sahidan Abdulmana Sandy, Muhammad Dwi Harry Sandy, Muhammad Dwi Hary Sarah Purnamawati Satria Nusantara, Abdul Hakim See, Tan Lian Shaffiei, Zatul Alwani Shafira Fatimah Azzahra Silvia, Vivi Sinung Suakanto Siregar, Fachrul A Sonny Zulhuda Supeno Mardi Susiki Nugroho, Supeno Mardi Susetyo Bagas Bhaskoro Syah, M. Edwin Syahrizal, Teuku Muhammad Taufiq Carnegie Dawood Thamrin, Daffa Shidqi Thoriq Ikbar Tien Fabrianti Kusumasari Trang, Nguyen Kieu Umar Yunan Kurnia Septo Hediyanto Umuri, Khairil Vega Putra Pradana Vreseliana Ayuningtyas Wihayanti, Titik Wirawan, Muhammad Naufal Yani, Mega Fitri Yulio Ferdinand Yuyun Yusnida Lase Zamzami, Ikhlas Fuad Zulkifli Zulkifli