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All Journal IJBE (Integrated Journal of Business and Economics) NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Dinasti International Journal of Management Science International Journal of Business Studies JURNAL AKUNTANSI KEUANGAN DAN MANAJEMEN Jurnal Ilmiah Manajemen Kesatuan Jurnal Ilmiah Manajemen Ubhara Jurnal Ilmu Manajemen Terapan (JIMT) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Yumary: Jurnal Pengabdian kepada Masyarakat Journal of Sustainable Community Development (JSCD) Jurnal Pengabdian kepada Masyarakat Studi Ilmu Manajemen dan Organisasi JURNAL ILMIAH AKUNTANSI DAN MANAJEMEN Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Sinomika Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Annals of Human Resource Management Research Studi Akuntansi, Keuangan, dan Manajemen Journal of Accounting and Finance Management (JAFM) JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN SENTRI: Jurnal Riset Ilmiah International Journal of Advanced Multidisciplinary Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-commerce Jurnal Penelitian Ekonomi Manajemen dan Bisnis Wawasan : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Jurnal Nusantara Mengabdi Jurnal Manajemen Dan Bisnis Ekonomi Jurnal Riset Manajemen dan Ekonomi Sammajiva: Jurnal Penelitian Bisnis dan Manajemen International Journal of Economics, Management and Accounting Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen Dan Bisnis Scientica: Jurnal Ilmiah Sains dan Teknologi Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Pusat Publikasi Ilmu Manajemen Jurnal Ilmiah Ekonomi dan Manajemen International Journal of Sustainability in Research (IJSR) Neraca Manajemen, Akuntansi, dan Ekonomi Jurnal Ilmiah Manajemen Surya Pasca Scientia International Journal of Global Sustainable Research Jurnal Riset Ilmiah Jurnal Penelitian dan Pengkajian Ilmiah Indonesian Journal of Economics and Strategic Management Jurnal Manajemen Bisnis Era Digital Global Leadership Organizational Research in Management Amwaluna: Jurnal Ekonomi dan Keuangan Syariah LANCAH Jurnal Inovasi dan Tren JIMEK Efisiensi: Jurnal Penelitian dan Pengembangan Ilmu Manajemen Jurnal Riset dan Inovasi Manajemen
Dewi Puspaningtyas
Faculty Of Economics And Business, Universitas Bhayangkara Jakarta Raya, Indonesia
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Public Health Social Sciences Transportation Other

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STRATEGI PENINGKATAN PRODUKTIVITAS MELALUI ORGANIZATIONAL CITIZENSHIP BEHAVIOR: STUDI PADA PT DYSTAR COLOURS INDONESIA Hattu, Shendy; Faeni, Dewi Puspaningtyas
SINERGI : Jurnal Riset Ilmiah Vol. 2 No. 9 (2025): SINERGI : Jurnal Riset Ilmiah, September 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/sinergi.v2i9.1695

Abstract

This study explores the role of Organizational Citizenship Behavior (OCB) in enhancing employee productivity at PT DyStar Colours Indonesia. Guided by a qualitative case study approach with descriptive analysis, the research focuses on five key OCB dimensions: altruism, conscientiousness, sportsmanship, courtesy, and civic virtue. The findings reveal that altruism and conscientiousness are the most dominant behaviors, contributing to stronger teamwork, operational efficiency, and product quality. Factors such as organizational culture, transformational leadership, and job satisfaction are identified as primary drivers of OCB, although the absence of a formal reward system remains a limitation. Partial implementation of Green Human Resource Management (GHRM) initiatives, including training and knowledge sharing, has further stimulated employees’ proactive behaviors and sustainability awareness. Overall, the study underscores that integrating OCB into human resource management policies—supported by GHRM practices—serves as a strategic catalyst for sustainable productivity and competitive advantage in the chemical manufacturing industry.
OPTIMALISASI KINERJA PERUSAHAAN MELALUI PENERAPAN SISTEM CUSTOMER RELATIONSHIP MANAGEMENT (CRM) BERBASIS SALESFORCE Aribowo, Galih Satrio; Faeni, Dewi Puspaningtyas
SINERGI : Jurnal Riset Ilmiah Vol. 2 No. 9 (2025): SINERGI : Jurnal Riset Ilmiah, September 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/sinergi.v2i9.1699

Abstract

This study aims to analyze the implementation of Salesforce-based Customer Relationship Management (CRM) as a strategy to optimize corporate performance in today’s competitive digital era. The scope covers the fundamental concept of CRM, the advantages and challenges of implementing Salesforce, and a case study of its application in the fictional retail company PT. Niaga Digital Mandiri. The research method employed is a literature review from recent scholarly sources and descriptive analysis of Salesforce adoption in the business sector. The findings indicate that Salesforce enhances operational efficiency, accelerates sales cycles, improves customer satisfaction and retention, and facilitates data-driven decision-making through real-time customer data integration and advanced analytics features. The case study reveals potential sales growth of up to 35% within three months and business expansion by 12% after Salesforce implementation. Key challenges identified include the need for organizational culture adaptation, relatively high initial investment costs, and customer data security concerns. This study concludes that Salesforce is not merely a technological tool but an essential business strategy that supports sustainable competitive advantage, provided it is implemented with proper strategic planning and adequate human resource support.
PERAN PERUSAHAAN SUB-SEKTOR MAKANAN DAN MINUMAN DALAM MENDORONG PERTUMBUHAN EKONOMI DI INDONESIA Sukmadiana, Muhammad Yusup; Faeni, Dewi Puspaningtyas
SINERGI : Jurnal Riset Ilmiah Vol. 2 No. 9 (2025): SINERGI : Jurnal Riset Ilmiah, September 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/sinergi.v2i9.1700

Abstract

  The food and beverage industry is one of the leading sectors that contributes significantly to Indonesia’s economy. This sub-sector has consistently demonstrated growth in recent years, supported by increased domestic consumption, product diversification, and competitiveness in international markets. As a vital pillar in the national economic structure, companies in the food and beverage sub-sector not only contribute to increasing the Gross Domestic Product (GDP) but also create job opportunities and attract investments from both domestic and foreign sources. This study aims to analyze the strategic role of food and beverage sub-sector companies in driving economic growth in Indonesia. The research method adopts a qualitative approach based on literature studies, referring to secondary data from official reports, government policies, and previous research findings. The results indicate that although this sector makes a substantial contribution, there are challenges to address, such as fluctuations in raw material prices, global competition, and digital transformation. In conclusion, companies in the food and beverage sub-sector play a key role in Indonesia’s economic growth and hold great potential to support sustainable development.  
ANALYSIS OF THE DEVELOPMENT OF THE NATIONAL SHIPMENT INDUSTRYIN SUPPORTING INDONESIA'S DEFENSE SECURITY TO MAINTAIN WATER SOVEREIGNTY IN INDONESIA'S TERRITORY Antoni, Hendro; Feani, Dewi Puspaningtyas
SINERGI : Jurnal Riset Ilmiah Vol. 2 No. 9 (2025): SINERGI : Jurnal Riset Ilmiah, September 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/sinergi.v2i9.1702

Abstract

The formulation of defense technology is influenced by the philosophy and vision of the state as stated in Law No. 3 of 2002 concerning National Defense. Indonesia's vision in national defense and security requires independence in the field of national defense and security which is influenced by geographical conditions, the condition of defense and security equipment owned, and laws and regulations. The development of defense technology must be based on demographic aspects and geographical conditions that include the articulation of the archipelagic state (in accordance with the concept of the archipelagic outlook), and an archipelagic state (in accordance with UNCLOS 1982, the United Nations Convention on Law On the Seas).How is the relationship between the shipping industry and the shipping supporting industry? How is the concept of the national shipping industry to increase competitiveness in supporting Indonesia's maritime security? The research theory and concept use the Competitiveness Theory, Empowerm
PENGEMBANGAN SISTEM SELEKSI PRAJURIT TNI AL KORPS ELEKTRONIKA BERBASIS KUALIFIKASI, KOMPETENSI DAN KINERJA DALAM PENENTUAN KOMPENSASI SEBAGAI PENGAWAK PERTAMA ALUTSISTA KRI Wahid, Nur Rizal Abdul; Faeni, Dewi Puspaningtyas
SINERGI : Jurnal Riset Ilmiah Vol. 2 No. 9 (2025): SINERGI : Jurnal Riset Ilmiah, September 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/sinergi.v2i9.1703

Abstract

This study aims to develop a selection system for Indonesian Navy (TNI AL) personnel in the Electronics Corps based on qualifications, competencies, and performance as criteria for determining compensation for primary crew members of modern warship. Conventional selection processes often lack integration of comprehensive assessment methods that objectively evaluate educational background, technical skills, and performance records. Employing a mixed method approach, this research combines quantitative analysis of personnel performance data with qualitative interviews and field observations. The developed selection model uses weighted multicriteria analysis to create a transparent, accountable, and adaptive assessment tool aligned with advancements in naval technology. Findings indicate that the integrated selection system enhances the effectiveness of personnel placement, reduces subjective biases in decision-making, and establishes a fairer basis for compensation tied to actual contributions and performance. The proposed system is expected to serve as a reference for human resource management policies within the Indonesian Navy, supporting the optimal operation of warship.
STRATEGI UNTUK MENINGKATKAN KOMPETENSI DAN DAYA SAING ORGANISASI Prasetyo, Sunu Herdi; Faeni, Dewi Puspaningtyas
SINERGI : Jurnal Riset Ilmiah Vol. 2 No. 9 (2025): SINERGI : Jurnal Riset Ilmiah, September 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/sinergi.v2i9.1707

Abstract

This study investigates the influence of cooperative management strategies and service quality on members’ welfare, with member participation as a mediating variable, in Koperasi Dwi Cakti Bhakti Puspalad. A quantitative research design was adopted, employing path analysis to examine causal relationships among the variables. The population consisted of all active cooperative members with at least one year of membership, ensuring sustained involvement in cooperative activities. The findings indicate that both management strategies and service quality positively and significantly affect members’ welfare, both directly and indirectly through enhanced member participation. These results underscore the importance of strategic collaboration among cooperative management, members, and supervisory institutions to optimize the role of military-based cooperatives in promoting economic empowerment and welfare. The study provides practical implications for designing adaptive, sustainability-oriented cooperative management models suitable for military contexts. This research contributes to the literature by empirically confirming the mediating role of member participation in enhancing member welfare.
PERAN SUMBER SUMBER PELATIHAN DAN PENGEMBANGAN DALAM MENINGKATKAN KINERJA Purba, Frans Tamba Raja; Faeni, Dewi Puspaningtyas
SINERGI : Jurnal Riset Ilmiah Vol. 2 No. 9 (2025): SINERGI : Jurnal Riset Ilmiah, September 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/sinergi.v2i9.1709

Abstract

Human resources (HR) training and development play a pivotal role in enhancing organizational effectiveness and employee performance. This study explores the significance of HR training and development in improving employee performance through a comprehensive systematic literature review (SLR). Relevant literature was gathered from various academic databases, including Google Scholar, Scopus, and Mendeley, to ensure a diverse and comprehensive collection of studies. The findings indicate that HR training and development programs positively influence employee skills, competence, and productivity, leading to improved performance. This research emphasizes the importance of aligning training and development initiatives with both individual employee needs and broader organizational strategies. The results suggest that organizations investing in HR training and development can achieve long-term success by fostering a skilled and motivated workforce.
TRANSFORMASI STRATEGI BISNIS PERBANKAN KONVENSIONAL MELALUI INOVASI, KEBERLANJUTAN, DAN PENGUATAN SDM DI ERA DIGITAL Hasanudin, Hasanudin; Faeni, Dewi Puspaningtyas
SINERGI : Jurnal Riset Ilmiah Vol. 2 No. 9 (2025): SINERGI : Jurnal Riset Ilmiah, September 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/sinergi.v2i9.1714

Abstract

This study aims to analyze the transformation of conventional banking business strategies in the digital era, focusing on service innovation, sustainability practices, and human resource development. The research employs a qualitative descriptive approach by examining secondary literature from journals, industry reports, and official documents, as well as reviewing real practices in several banks in Indonesia. The findings indicate that digitalization of banking services significantly enhances operational efficiency, customer satisfaction, and loyalty, while implementing sustainability practices through Green Human Resource Management and Corporate Social Responsibility strengthens bank reputation and social legitimacy. Human resource development through digital competence enhancement, continuous training, and adaptive leadership proves to be a critical mediator that accelerates transformation and reduces resistance to change. These results emphasize that successful transformation of banking business strategies relies not only on technology adoption but also on integrating sustainability principles and enhancing human resource quality. Conceptually, a holistic transformation improves bank competitiveness and resilience, supports financial sector stability and national economic development, and provides practical guidance for banks in formulating adaptive and sustainable strategies.
STRATEGI ADAPTASI DAN INOVASI MODEL BISNIS DI ERA DISRUPSI DIGITAL Akbar, Kurnia Rizza; Faeni, Dewi Puspaningtyas
SINERGI : Jurnal Riset Ilmiah Vol. 2 No. 9 (2025): SINERGI : Jurnal Riset Ilmiah, September 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/sinergi.v2i9.1715

Abstract

The rapid proliferation of financial technology (fintech) poses a significant disruptive challenge to the established business models of Indonesia's conventional banking industry. This research provides a concise analysis of the specific adaptation strategies and business model innovations these incumbent banks are implementing to navigate the competitive digital landscape. Employing a qualitative methodology through a multiple case study design, this study delves into the strategic responses of three prominent conventional banks. Data was primarily collected via in-depth interviews with senior executives and analysis of corporate strategic documents. The summary of results reveals a multi-pronged strategic pivot, characterized by the adoption of open-banking ecosystems, significant investment in data analytics for customer personalization, and a fundamental overhaul of organizational culture to foster greater agility. The significance of these findings lies in providing a clear framework for how legacy organizations can strategically transform in the face of digital disruption, highlighting that success is contingent on a synergistic alignment of technology, strategy, and culture
THE INFLUENCE OF LEADERSHIP, MOTIVATION, AND WORK DISCIPLINE ON PERFORMANCE EMPLOYEES AT THE DIRECTORATE OF VOCATIONAL HIGH SCHOOLS OF THE MINISTRY OFFICE EDUCATION AND CULTURE Djasda, Djasda; Faeni, Dewi Puspaningtyas
SINERGI : Jurnal Riset Ilmiah Vol. 2 No. 9 (2025): SINERGI : Jurnal Riset Ilmiah, September 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/sinergi.v2i9.1720

Abstract

The development of science and technology which is marked by advances in the field of information media and technology at this time has been going so rapidly, that in placing a nation in a position to the extent that the nation is advanced is based on how far the nation masters these two fields. The Indonesian nation is one of the nations that lives in a global environment, so inevitably it must also be involved in the back and forth of mastery of information and technology media, especially for the benefit of the nation itself. Human beings are the most important source that plays a role in determining the continuity and success in an organization, this is because no matter how perfect the technology is but can run well, therefore it is necessary to develop the human resource aspect. One of the aspects that plays an important role in a government bureaucracy is leadership. In addition, providing motivation is very important in being loyal
Co-Authors ACHMAD FAUZI Adelia Vita Arzety Agustian Zen Agustiningsih, Indriani Ajijah Jumani Akbar, Kurnia Rizza Alatthur, Yuza’ Alawiyah, Savira Alfarizky, M Ferdy Agus Ali , Ananda Salaisha Alicia Angela Yohanas Alicia Angela Yohanas Amelia Putri Amelia, Husnaya Angga Ian Saputra Anna Wijayanti Antariksa, Susilo Negoro Dony Antoni, Hendro Ardiansyah, Felix Aribowo, Galih Satrio Aspani, Rony Auliya, Natzwah Azril Hikmal Arsya Bagus Aditya, Ade Bahagia Juwanda Surbakti Bayu Sayeti, Arya Cahaya, Yohannes Ferry Cahya Kamila, Aulia Cahyadi Husada Carolina, Anggraini Putri Otorus Danita, Jeni Rahayu Dara Dela Syeikholbi Dela Syeikholbi Desi Dendi Anggi Gumilang Dharmanto, Agus Diana Aulia Diana Prameswari, Diana Dinda Adelia Dinda Adelia Djasda, Djasda Dwi Hafifah Perdiyanti Dwi Putri Aprillia Edward Efendi Silalahi El Kafafi, Siham El-Kafafi, Siham Elena Syafa Chamilla Elisa Nabila Putri Elna Rosdiana Putri Elsa Santika Elsa Santika Enjelina, Widhya Nur Ermiyani, Nayla Pungky Fadhila, Muhammad Rasyid Fadila Kurniasih Fadilah , Nayla Nur Faeni, Ratih Farizqi, Muhammad Rayhan Farrasi, M. Hanif Rafi Fatah Al Munawar Fathia Rizqi Ananda Fauziah, Nurul Afni Fauzianti, Prita Prameswari Fikri , Adi Wibowo Noor Fiqria Nur Ramadhan Ghaly, Raihan Athallah Gifara Ismatun Naili Gunawan, Bella Ananda Hadita Hadita Hadita, Hadita Halimatusa’diah Halimatusa’diah Halimatussaadah, Halimatussaadah Handayani, Milda Hapzi Ali Hardiansyah, M. Fajar Rizky Hasanudin Hasanudin Hattu, Shendy Hermansyah, Mauren Putri Hidayat, Ravindra Safitra Himawan, Vahistha Al Wafiqa Huwaida, Najla Ika Wijayanti Ike Fitriani Imelda, Imelda Indah Rizki Maulia Indah Rizki Maulia ISNAWATI Iswandir Iswandir Jumawan Jumawan, Jumawan Kamilah, Nur Aulia Kania Rifdah Gunawan Kanizah Kanizah Kehista, Adisya Poeja Kerta Widana, I Dewa Ketut Kezia Eveline Silaen Khairunisa Munyati Khoironi, Ihza Bima Kinasih, Estu Kusumawardani, Salwa Nabilah Liswinda, Ultra Lufiana Anggrainie Manrejo, Sumarno Marundha, Amor Maulana, Irgi Pengesta Maya Tika Zulkarnain Meri Henni Goretti Sitohang Mewarni Siregar Mira Anggaina Mohammad Fahrizal Muhammad Farhan Raziq Muhammad Fico Firdaus Muhammad Naufal, Muhammad Muhammad Ridho Munyati, Khairunisa Mutiara Salsabilla Zonia Nabella Nur Afiyah Nabella Nur Afiyah Nabila Zahra Octaviany Naili, Gifara Ismatun NARYANTO, NARYANTO Nasrullah, Arsahlan Nawang Dwi Anjani Nazifa Fitri Nazwa Dea Devilia Neng Siti Komariah Ni Nyoman Sawitri Novi Aisyah Novita Wahyu Setyawati Nur Endah Sabarini Nur Putri Cahyaningsih Nur Putri Cahyaningsih Nuraini, Alya Nurgiono, Riski Nursalim, Muhammad Zanuar Nurul Cahyani Nuryati, Tutty Nyuhardian, Nyuhardian Pasaribu, Petty Herawati Pitoyo, Bayu Seno Pradana, Wendy Mahendra Pramudita, Angelica Prananingrum, Enggar Oktarina Prasetyo, Sunu Herdi Pujiati, Herni Purba, Frans Tamba Raja Putri Anggraeni, Selvia Putri Mutiara Putri, Amelia Aditya Putri, Firda Nasywa Putri, Melansa Qoirawan, Fahri Yahya Rachmat Pramukty Rahayu, Raihan Aditia Rahma, Sofie Aura Rahmawati , Putri Salsabilla Rahmawati, Firli Rala, Taufan Ramadhan, Dimas Ramadhani, Danendra Ramadhani, Qaila Nesia Ramdhan Wibisana Rani Rahmadiani Rani Rahmadiani Ratih Puspaningtias Faeni Ratih Puspitaningtias Faeni Ratih Puspitaningtyas Ravindra Safitra Hidayat Refi Fadilla, Meisya Retno Fuji Oktaviani Rieki Indra Bratamanggala Riki Nur Allpiah Rina Astuti Rinny Mediyustiani Rinny Meidiyustiani Riskita, Adinda Riyan kusuma Ardhan Rony, Zahara Tussoleha Rosa, Elia Rossa, Elia Rusydi, Thoriqul Sabrina Fitria Novianty Sabrina Luna Rahellea Sagita, Adilah Nisrina Ayu Salsabila Taqwaning Afifi Salsabila, Sofi Nadia Salsabilla, Naura Samosir, Azarya Bounty Saputra, Brian Winata Adi Sefianggraini , Diah Ayu Seno Pitoyo, Bayu Septyad, Farhan Putra Setiawan, Jodi Setyanto, Achmad Setyawan, Irvan Arif Shalsabilla, Mutiara Sianturi, Gustini Silaen, Kezia Eveline Siregar, Petrus Kabul Swastadi Siti Komariah, Neng Siti Wahdaniyah Putri Sondra, William Alex SUGENG SUROSO, SUGENG Sugianto, Ananda Riby Sukmadiana, Muhammad Yusup Sulung Anom Prayogo Sumarno Manrejo Suratmono, Gabriela Chintya Syamsudin Syamsudin Syamsunasir, Syamsunasir Thamrin, Djuni Ubaidillah, Ibnu Ulkhusna, Dewi Cantika Hikmah uswatun khasanah Wahid, Nur Rizal Abdul Waskito, Meindro Wayan Gede Endra Bratha Wibowo, Diah Ayu Retnowati Wibowo, Rais Hakim Wibowo, Titin Anawiyah Wibowo, Wuryanto Widhya Nur Enjelina Widjanarko, Wirawan Wijayanti , Ika Wijayanti, Murti Yayan Hendayana Yohanes Ferry Cahaya Yosepha, Sri Yanthy Yulaeli, Tri