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All Journal Jurnal Civics: Media Kajian Kewarganegaraan Journal of Tropical Life Science : International Journal of Theoretical, Experimental, and Applied Life Sciences JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) Tasyri` : Jurnal Tarbiyah-Syari`ah-Islamiyah Jurnal Manajemen dan Bisnis Kreatif Jurnal Mu'allim ASANKA: Journal of Social Science And Education International Journal Of Science, Technology & Management (IJSTM) Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK) Jurnal Puan Indonesia Jurnal Ilmiah Widya Borneo JURNAL TEKNOLOGI INFORMASI & KOMUNIKASI DALAM PENDIDIKAN Jurnal Flyover Journal of Education and Culture JIPM: Jurnal Indragiri Penelitian Multidisiplin TRIMAS: Jurnal Inovasi dan Pengabdian Kepada Masyarakat IKHLAS: Jurnal Pengabdian Dosen dan Mahasiswa Managere: Indonesian Journal of Educational Management Solo International Collaboration and Publication of Social Sciences and Humanities Impressive: Journal of Education Teknomatika: Jurnal Informatika dan Komputer An-Nas The Indonesian Journal of Computer Science Scientific Journal of Informatics Integralistik Jurnal Ilmiah Program Studi Bahasa Sunda SCIENTIA JOURNAL : Jurnal Ilmiah Mahasiswa Menulis: Jurnal Penelitian Nusantara Jurnal Studi Bahasa dan Sastra Arab
Syaifullah
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Journal : The Indonesian Journal of Computer Science

 1 
analisis Analisis Pengaruh Dimensi Budaya Terhadap Penggunaan Aplikasi Capcut Menggunakan UTAUT2 Ariyansir, Sigit; Syaifullah; Khairil Ahsyar, Tengku; Jazman, Muhammad; Marsal, Arif
The Indonesian Journal of Computer Science Vol. 13 No. 6 (2024): The Indonesian Journal of Computer Science (IJCS)
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v13i6.4430

Abstract

This research aims to determine the factors that influence the intention and use of the Capcut application, using Hofstede's extended UTAUT2 model with cultural variables. Data was collected through observation, interviews, document review and questionnaires. The analytical method used is PLS-SEM, with external models, internal models and hypothesis testing. The research results show that of the many hypotheses tested, only H3 (social influence on behavioral intentions), H7b (habits on usage behavior) and H14 (passion/restraint usage behavior) were accepted. Other hypotheses, such as performance expectations, effort expectations, and other cultural dimensions, did not show significant influence on usage intentions and behavior. In conclusion, habitual factors and social influence are the main drivers for adopting the Capcut application, while other factors do not have much influence in the context of this research
Analisis Kepuasan Pengguna Aplikasi DANA Menggunakan Metode CSI dan E-Servqual Febriansyah, Yudhi; Syaifullah; Ahsyar, Tengku Khairil; Muhammad Jazman
The Indonesian Journal of Computer Science Vol. 13 No. 6 (2024): The Indonesian Journal of Computer Science (IJCS)
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v13i6.4457

Abstract

Kemajuan teknologi informasi saat ini telah mempermudah berbagai aspek kehidupan, termasuk transaksi non-tunai yang semakin populer. Teknologi ini berperan besar dalam meningkatkan jumlah konsumen serta mempengaruhi kebutuhan dan gaya hidup masyarakat di era ekonomi digital. Penelitian ini bertujuan untuk mengukur tingkat kepuasan pengguna dan kualitas layanan aplikasi DANA sebagai alat pembayaran digital di kalangan UMKM di Kota Pekanbaru, dengan menggunakan lima dimensi e-Servqual. Metode penelitian melibatkan penyebaran kuesioner kepada 30 responden untuk mengevaluasi aspek Customer Satisfaction Index (CSI) dan e-Servqual. Hasil penelitian menunjukkan bahwa tingkat kepuasan pengguna berada dalam kategori "puas" dengan skor CSI sebesar 72,21%. Namun, terdapat kesenjangan antara harapan dan persepsi pengguna, terutama pada dimensi Responsiveness, yang menunjukkan kualitas layanan terendah. Kesimpulannya, meskipun pengguna secara umum merasa puas, peningkatan pada dimensi Responsiveness diperlukan untuk memperkuat kepuasan dan loyalitas pengguna aplikasi DANA di masa mendatang.
Analisis Kepuasan Pengguna Aplikasi Spotify menggunakan Metode End-User Computing Satisfaction (EUCS) Rama, M Bryant Rama Ajalal; Muhammad Jazman; Tengku Khairil Ahsyar; Syaifullah
The Indonesian Journal of Computer Science Vol. 13 No. 6 (2024): The Indonesian Journal of Computer Science (IJCS)
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v13i6.4459

Abstract

The increasing use of digital applications among fan communities encourages the importance of understanding the factors that influence user satisfaction. This study aims to analyze the influence of Content, Accuracy, Format, Ease of Use, and Timeliness on user satisfaction in the Weverse application. Using a quantitative approach with multiple linear regression methods, this study examines the effect of independent variables on the dependent variable. The analysis results show that Accuracy, Format, and Ease of Use have a significant influence on user satisfaction, while Content and Timeliness have no significant effect. Simultaneously, all independent variables contribute 54.1% to user satisfaction, based on the Adjusted R Square results. In conclusion, technical factors such as information accuracy, ease of use, and presentation format play an important role in increasing app user satisfaction, while content and timeliness of information have a smaller role. The findings provide valuable insights for app developers in improving user experience and maintaining customer loyalty in the competitive digital age.
Analisis Kepuasan Pengguna Aplikasi iRiau Menggunakan Metode EUCS dan TAM Praniffa, Anisya Caty; Ahsyar, Tengku Khairil; Jazman, Muhammad; Syaifullah; Marsal, Arif
The Indonesian Journal of Computer Science Vol. 14 No. 1 (2025): The Indonesian Journal of Computer Science (IJCS)
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v14i1.4604

Abstract

iRiau is a digital platform that makes it easier for people to access the Soeman HS library. User satisfaction assessments are made to access the extent of iRiau application being relevant and effective. The study use the EUCS and TAM methods to identify factors affecting user satisfaction. The study sample involved 125 analyzed respondents using SPSS. According the research, five of the seven hypotheses tested were accepted. Variable Perceived Usefulness, Content, Accuracy, Format, and Timeliness significantly impact user satisfaction. However, variables of Perceived of Use and Ease of Use are insignificant. Variables with the most significant influences are Perceived Usefulness and Timelliness. The linar regression model produces an R-Square of 0.959, showing that such independent variables explain 95.9% of user satisfaction.
Analisis User Experience Aplikasi Dana Menggunakan Framework HEART Metrics Naufal Kurniawan; Megawati; Syaifullah; Eki Saputra
The Indonesian Journal of Computer Science Vol. 13 No. 5 (2024): The Indonesian Journal of Computer Science (IJCS)
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v13i5.4159

Abstract

Aplikasi Dana merupakan suatu layanan keuangan digital yang memberikan kemudahan kepada penggunanya. Terdapat respon negatif pada aplikasi Dana yaitu, Pengguna mengeluh bahwa untuk mengupgrade akun premium sangat sulit, dan juga terjadi kehilangan saldo secara tiba-tiba. Penelitian ini menggunakan metode HEART Metrics sebagai pengukurusan pengalaman pengguna . Penelitian ini bertujuan untuk mengetahui tingkat pengalaman pengguna aplikasi Dana berdasarkan pengalaman pengguna. Hasil dari penelitian ini menunjukkan bahwa pada variabel Happiness mendapatkan nilai sebesar 0,787 status tercapai, Engagement mendapatkan nilai 0,665 status tidak tercapai dan perlu perbaikan, Adopsi mendapatkan nilai 0,787 status tercapai, Retention mendapatkan nilai 0,742 status tercapai, Task Success mendapatkan nilai 0,756 dengan status tercapai. Perlu dilakukan perbaikan atau peningkatan terhadap variabel Engagement agar mendapatkan nilai yang lebih baik dari sebelumnya.
Co-Authors Aadrean Abdul Ghofur Abdul Wafi Agung Priyanto Ahmad Arif Romadhoni, Ahmad, Arif Ahsyar, Tengku Khairil Alfun Roehatul Jannah Ali Mohtarom Ami Pujiwati Amirkhan, Ozi Ali Ana Fitriani Ari Cahyono Arif Marsal Ariyansir, Sigit Artinah, Fitriah Asep Mahfudz, Asep Asmirawati Badaron, Sitti Fauziah Batubara, Yosia Bayu Febriadi, Bayu Budianto Hamuddin Calvin Cecep Darmawan Cecep Darmawan, Cecep Chaniago, Sabaruddin Dahelmi Dasim Budimansyah Dasim Budimansyah, Prayoga Bestari, Redi Yamanto, Dasim Budimansyah, Desi Asmaret Dewi Imelda Roesma Djong Hon Tjong Dwi Astuti, Citra Eki Saputra Eki Saputra Elly Malihah Elok Lutifati Elok Pitaloka Putri Ester Hervina Sihombing Febriansyah, Yudhi Gaguk Rudianto Ganda, Ganda Wijaya Gunawan, Adhinda Chyntia Hamdan Chehdimae Herdi Herlinawati Herman Hermawati Hidayah, Zainur Hilmy Nurfaizan Abdul Matin Humam Ghafur, Muhammad Iqbal I Nengah Agus Tripayana . Indra Sanjaya Intan Robi'ah Jazman, Muhammad Johan, Mhd. Julhadi Karim Suryadi Karim Suryadi Kelsen, Kelsen Khairil Ahsyar, Tengku Khoidir, Muhammad Kurnia, Anggi Nesta Lailatur Rif'ah Lee, Kenan Lusnia Nuriani, Lusnia M Bahrul Ulum M. Fadhly Farhy Abbas, M. Fadhly Farhy Malia Fransisca Manda Dwipayani Bhastary Marno MAYA ANDRIANI Megawati Muhammad Jazman Muhammad Nur Hadi Muhammad Nur Hadi Nadia Azalia Putri Naili Tsamrotul Mufidah Naufal Kurniawan NIKMAH, KHOIRUN Nurlaili Handayani Nurrokhmatulloh, Nurrokhmatulloh Praniffa, Anisya Caty Prawira, Furqan Rahmat Rahmawita, Medyantiwi Rama, M Bryant Rama Ajalal Ria Mardiana Yusuf RIKA KARTIKA Roesma, Dewi Ronaldi Sakban, Abdul Salis, Viola Mutiara Sarvatilova R S, Virginia SIMANJUNTAK, DAIRI SAPTA RINDU Siti Inganah Siti Jurotul Wahyu Siti Wahyuni Supardi, Sudarman Susi Astuti Syahdan SYARIFUDDIN SYARIFUDDIN Tejo Nugroho Tengku Khairil Ahsyar Tesri Maideliza Tjong, Djong Triyo Supriyatno Viranti Wati Wilian winda evyanto Wiwin Fachrudin Yusuf Wulan, Damar Yoakim Simamora Yunisa Oktavia Zia Hisni Mubarak Zulpandri