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ZA, Saida Zainurossalamia
Department Of Management, Faculty Of Economics And Business, Mulawarman University, Jl. Tanah Grogot No. 1, Gn. Kelua, Samarinda 75117, Indonesia
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COLLABORATIVE LEADERSHIP AND COMPETENCE AS PREDICTORS OF COLLABORATIVE BEHAVIOR AND PERFORMANCE AMONG EDUCATIONAL STAFF IN HIGHER EDUCATION: EVIDENCE FROM AN INDONESIAN PUBLIC UNIVERSITY Yusna Yusuf; Saida Zainurossalamia ZA; Heni Rahayu Rahmawati
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 12 (2025): NOVEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i12.1294

Abstract

This study investigates the impact of collaborative leadership and competence on employee performance, focusing on the mediating role of collaborative behavior among administrative civil servants at the Rectorate of Universitas Mulawarman, Indonesia. This study employs a quantitative explanatory design utilizing Partial Least Squares Structural Equation Modeling (SEM-PLS) with SmartPLS 4. Data were gathered from 168 respondents using a validated questionnaire assessing leadership, competence, collaboration, and performance indicators. The findings indicate that both collaborative leadership and competence exert significant positive effects on collaborative behavior, which, in turn, significantly enhances employee performance. Although collaborative leadership does not directly affect performance, it indirectly affects it through collaborative behavior, suggesting a full mediation pattern. Competence has both direct and indirect effects on performance, affirming that technical, digital, interpersonal, analytical, and adaptive competencies improve performance outcomes when manifested in collaborative action. This study contributes to the theoretical understanding by refining social exchange theory and competency-based human resource management within a behavioral collaboration framework. It identifies collaborative behavior as a central mechanism linking managerial capability and professional competence to institutional performance. The results offer practical implications for higher education governance, highlighting the importance of participatory decision-making, transparent information systems, and integrated competency development programs that promote interunit collaboration and enhance service quality.
THE EFFECT OF TECHNOLOGY PREFERENCES AND CHANGES IN CONSUMER TASTES ON CUSTOMER LOYALTY ON E-COMMERCE PLATFORMS: THE ROLE OF PURCHASE DECISIONS AS A MEDIATION VARIABLE THE EFFECT OF TECHNOLOGY PREFERENCES AND CHANGES IN CONSUMER TASTE ON CUSTOMER LOYALT Firdaus Rofiansyah; Saida Zainurossalamia; Wirasmi Wardhani
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 6 (2026): MAY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20181441

Abstract

This study aims to analyze the effect of technology preferences and changes in consumer tastes on customer loyalty in e-commerce platforms, with purchase decision as a mediating variable. The rapid growth of e-commerce requires a comprehensive understanding of factors influencing digital consumer behavior. This research employs a quantitative approach using survey data collected from e-commerce users in Indonesia. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) to examine both direct and indirect relationships among variables. The results indicate that technology preferences and changes in consumer tastes significantly affect purchase decisions. Furthermore, purchase decisions significantly influence customer loyalty. In addition, purchase decisions act as a mediating variable that strengthens the relationship between technology preferences and consumer taste changes on customer loyalty. These findings suggest that customer loyalty in e-commerce is not solely determined by technological quality or social dynamics, but also by consumers' evaluative processes in making purchase decisions. This study contributes theoretically by integrating technological, social, and behavioral perspectives into a comprehensive model, and provides practical implications for developing e-commerce strategies focused on user experience and decision-making reinforcement.
DYNAMICS OF GEN Z POLITICAL PREFERENCES: THE ROLE OF E-WOM, DIGITAL POLITICAL ENGAGEMENT, AND POLITICAL LITERACY IN EAST KALIMANTAN Moh. Reza Munandar; Saida Zainurossalamia; Heni Rahayu Rahmawati
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 6 (2026): MAY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20177797

Abstract

This study investigates the mechanism underlying the formation of political preferences among Generation Z in East Kalimantan within an increasingly digital political environment. The transformation toward platform-based political communication has intensified the role of user-generated information and online interaction in shaping political orientation. This research aims to examine the effects of electronic word of mouth (e-WOM) and digital political engagement on political preferences, while positioning political literacy as a moderating variable that conditions these relationships. A quantitative approach was employed using survey data collected from Generation Z respondents in East Kalimantan. The analysis applied Structural Equation Modeling–Partial Least Squares (SEM-PLS) to evaluate both direct and moderating effects among variables. The findings indicate that e-WOM and digital political engagement significantly influence the formation of political preferences. Furthermore, political literacy plays a critical moderating role in determining how digital political exposure is translated into stable political orientation. These results demonstrate that political preference formation among Gen Z is not solely driven by exposure to digital information, but also by the individual’s ability to critically evaluate political content. By integrating social influence, digital engagement, and cognitive filtering mechanisms, this study offers a more comprehensive model of political preference formation in the digital era, particularly within a non-metropolitan regional context. The findings also provide practical insights for developing more effective and responsible digital political communication strategies targeting young voters.
THE MEDIATING ROLE OF EMPLOYEE ENGAGEMENT IN THE RELATIONSHIP BETWEEN WORK-LIFE BALANCE, JOB SATISFACTION, AND EMPLOYEE PERFORMANCE: EVIDENCE FROM AMANDA KALIMANTAN BROWNIES Siti Rabiah; Saida Zainurossalamia; Wirasmi Wardhani
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 6 (2026): MAY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20177642

Abstract

This study examines the effect of work-life balance and job satisfaction on employee performance, with employee engagement acting as a mediating variable. The research was conducted in the context of employees at Amanda Brownies in East Kalimantan, representing the food and beverage industry with operational work characteristics and direct customer interaction. A quantitative approach with an explanatory research design is employed to analyze causal relationships among variables. Data are collected through questionnaires distributed to 138 employees using a saturated sampling technique. The data are analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) to evaluate both direct and indirect effects within the proposed model. The findings reveal that work-life balance and job satisfaction have a positive and significant effect on employee engagement. Furthermore, employee engagement significantly influences employee performance. The results also indicate that employee engagement plays a mediating role in the relationship between work-life balance, job satisfaction, and employee performance. These findings suggest that employee performance is not solely influenced by individual factors but is shaped by an integrated mechanism involving psychological and organizational aspects. The study provides practical implications for management in designing strategies that enhance employee well-being and engagement to improve organizational performance.
Co-Authors A. Asrijal A.A. Ketut Agung Cahyawan W Ade Judiarni, Justina Adi Anwar Adi Putra adi wahyudi, adi Agung Wibowo Agung Wibowo Agus Supriono Agus Susanto Ahmad Abdurrohman Aji Ripaldi, Andi Ahmad Aji Sutansyah Al Hidayah, Rahmawati Alan Nuari Alfin Nur Bahar Amrullah Amrullah Ana Yohana Anak Agung Gede Sugianthara Andi Nikarsanti Andi Saadillah Andre Andre Andri Wiranata Anggi Oktawiranti Anindya, Fahira Anisa Mulyasa Insani Antoni Antoni Antoni Antoni Apriliyanti, Ester Ardi Paminto Ari K. Christian ARINDA ZEN TIFFANY Arkanudin Rizki Permono Asnawati Asnawati Asnawati Asnawati Asnawati Asnawati Asnawati Asriani Asriani Athif, Athalla Abiyyu Aulia Melinda Putri Ayu Safitri Az-Zahra Firda Apriliansyah Azhari, Fachmi Bagus Setya Rintyarna Bahar, Ferialdy Idhar Benediktus Parmonangan Simangunsong Bernard Ak Stephen Jussem Bessy, Dian Savira Chaerul Adisatria Chandika Mahendra Widaryo Chandra Bagus Agung Pratama Christian, Ari K. Damayanti, Alfinah Dedi Djalipa Dedy Darmawan Dewi Agustina Solihin Dewi Maharani Dharmawan, Dhany Isnaeni Dicky Jhon Anderson Butarbutar Dinata, Andi Irma Diny Ayu Ermalia Putri Dio Caisar Darma Dio Caisar Darma Dirga Lestari Djoko Setyadi Donny Dharmawan Dwi Setyo Aji Dyfa Falasyifa Erwin Erwin Ester Apriliyanti Eva Desembrianita Fahlevi, Muhammad Rhesa Aditya Fahmi Indra Rosadi Fahrizal Anwar Falasyifa, Dyfa Febriana Khoirun Nisa Firdaus Rofiansyah Firmannudin, Firmannudin Fitri Anto Fitriansyah, Fitriansyah Fransiska Septa Amelia Berlianti Ganiswan, Sandra Gelen, Esrah Gusti Noorlitaria A Gusti Noorlitaria Achmad Hairul Anwar, Hairul Haribowo, Rio Helda Ranti Monica HENI AMELIA Heni Rahayu Rahmawati Henrika, Margareth Heriyadi, Heriyadi Herning Indriastuti Herry Ramadhani Hiram Ting Indra Kurniawan Irianingsih, Weny Irianto, Ellen D. Oktanti Irsan Tricahyadinata Irwansyah Irwansyah Irwansyah Irwansyah Ismail Ismail Istiqomah Istiqomah Istiqomah J Kuleh J. Kuleh J. Kuleh Jajik Puswahono Jati Kasuma Jati Kasuma Johni Eka Putra Judiarni, Justina Ade Judijanto, Loso Juliansyah Roy Kadafi, M. Amin Kespandiar, Tengku Kevin Reza Riskiandi Elvandara Kharimansyah Imansyah Khotimatul Barki Kristiani Indah Sello Kristiani, Dhea Nofa Laksono Trisnantoro Lisma Wati Listia Wati, Winda Loso Judijanto Luis Nanda Sukmana Lusiana Desy Ariswati Luxy Rizkyanto M. Huanza Maharani Eka Putri Maharani, Dewi Mahmuddin Mahmuddin Mardiani, Eri Marsuki Marsuki, Marsuki Maulana Suef Maulana, Rafif Rakha Mawardi Sukardi Mega Fatimah Rosana Meisy Alfian Damayanti Mendrofa, Syah Abadi Michael Hadjaat Mikael Rendy Balpa Mikhael Eky Richman Moh. Reza Munandar Mokhamad Arwani Muammar Kadafi Muhamad Teguh Setiadi Muhammad Arsyad Arsyad Muhammad Fahreza Firdaus Muhammad Fahruzi Muhammad Shofwan Rasyidi Muhammad Sholeh Muhammad Yusuf Amin Mulyadi Mulyadi Musdalifah Azis Muzakki, Hadad Nadila Oktaviani Nadila Oktaviani, Nadila Nadiya Rizky Apriyani Nani Nani Nasra Nico Djundharto Djajasinga Noorlitaria, Gusti Nuphanudin, Nuphanudin Nur Aini Luthfiyyati Nur Hayati Nurfahrina Nurfahrina Nurlianty, Sophia Nurmiati, Ai Siti Oktaviani, Rizka Purwati Oktawiranti, Anggi Olga Indriani Dwi Ahmad Pamasang S Siburian Pamasang S Siburian Pamasang S. Siburian Pamasang S. Siburian Pamasang Siburian Pratama, Chandra Bagus Agung Pratama, Hanifan Ega Priyagus Purwadi Purwadi Purwadi Purwadi, Rendi Purwinahyu, Purwinahyu Puspitasari, Annisa Putri Putra, Johni Eka Putri Ayu Permata Devi Rahayu, Betty Rahmawati Rahmawati Rahmawati, Heni Rahayu Rahmawati, Rahmawati Reza Fahd Adrian Rhandy Chandra Wahyudi Riyo Dewa Nugraha Robiansyah, Robiansyah Roza, Yanti Mulia Sadariah Sadariah Safi’uddin, Syahrul Salma Nabila Samorga Yosier Sandy, Aisyah Trees Shaiful - Sherina Elvira Nur Ramadhani shibghati Mutia Hasanah Siburian, Pamasang S Sihite, Toga Sehat SILVIA EKASARI Sinta Nur Rahmadana Siswahyudianto Siti Amalia Siti Nurhayati Siti Rabiah Sri Mintarti Sri Mintarti Sri Wahyuni Sri Wahyuni Sri Wahyuni Sudarmanto, Eko sugeng raharjo Suharno Suharno Suharno Suharno Suharno Suharno Sukadi, Iwan Sariono Sukisno S. Riadi Sukisno S. Riadi Sukisno S. Riadi Sukmana, Luis Nanda Sulistia, Bonita Suryo Mulyono, Nugroho Swietenia Dwi Salsabila Syahara, Niar Syahrianti Syam, Syahrianti Syarifah Hudayah Tappang, Kalfizer Tekat Sukomardojo Timmy Emelia Sitania Tisya Fitria Muditha Titis Sri Wulan Tituk Utari Tria Juliastuti Vazha Tania Soraya Vauza Wafiq Fadillah Wasil Muhammad Widayanti, Nurfiza Wirasmi Wardhani Yonathan Pongtuluran Yosier, Samorga Yuneli, Jane Yunita, Eva Anggra Yusna Yusuf Zainal Abidin Zainal Ilmi Zunan Setiawan