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Kiki Farida Ferine
Universitas Pembangunan Panca Budi
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PENGARUH KECERDASAN EMOSIONAL KARYAWAN MELALUI PROGRAM EMPLOYEE WELL-BEING PERUSAHAAN DAN REWARD DALAM PENINGKATAN KINERJA KARYAWAN TERHADAP EMPLOYEE ENGAGEMENT SEBAGAI VARIABEL INTERVENING DI PT. PLN (PERSERO) ULP TARUTUNG Ramoti Reinhard Iqnatius Siagian; Sri Rahayu; Kiki Farida Ferine
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 4 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/qeeq5p57

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kecerdasan emosional, employee well-being, dan reward terhadap kinerja karyawan melalui employee engagement sebagai variabel intervening di PT. PLN (Persero) ULP Tarutung. Metode penelitian yang digunakan adalah kuantitatif dengan pendekatan path analysis untuk menganalisis hubungan antar variabel. Sampel yang digunakan sebanyak 76 responden yang terdiri dari karyawan PT. PLN (Persero) ULP Tarutung. Data diperoleh melalui kuesioner yang mengukur kecerdasan emosional, employee well-being, reward, employee engagement, dan kinerja karyawan. Hasil penelitian menunjukkan bahwa kecerdasan emosional, employee well-being, dan reward memiliki pengaruh signifikan terhadap employee engagement. Selanjutnya, employee engagement terbukti memiliki pengaruh yang signifikan terhadap kinerja karyawan. Analisis path juga menunjukkan bahwa terdapat pengaruh langsung dan tidak langsung dari kecerdasan emosional, employee well-being, dan reward terhadap kinerja karyawan melalui employee engagement. Temuan ini memberikan bukti bahwa pengelolaan faktor-faktor tersebut dapat meningkatkan keterlibatan karyawan, yang pada gilirannya dapat meningkatkan kinerja mereka. Penelitian ini menyarankan perusahaan untuk mengembangkan program yang dapat meningkatkan kecerdasan emosional, kesejahteraan, dan penghargaan bagi karyawan sebagai strategi untuk meningkatkan keterlibatan dan kinerja karyawan. Kontribusi penelitian ini diharapkan dapat memberikan wawasan yang bermanfaat bagi pengembangan sumber daya manusia di perusahaan-perusahaan serupa.
PENGARUH KOMPETENSI, MOTIVASI, DAN REWARD TERHADAP KINERJA KARYAWAN DAN VARIABEL SEMANGAT KERJA SEBAGAI VARIABEL INTERVENING PADA KARYAWAN PELAYANAN TEKNIK PT. PLN (PERSERO) ULP. GEBANG Yusmardi Akbar; Sri Rahayu; Kiki Farida Ferine
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 4 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/5btpcn47

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kompetensi, motivasi, dan reward terhadap kinerja karyawan dengan semangat kerja sebagai variabel intervening pada karyawan pelayanan teknik PT. PLN (Persero) ULP Gebang. Kinerja karyawan merupakan faktor krusial dalam keberhasilan perusahaan, terutama dalam industri ketenagalistrikan yang menuntut kecepatan dan akurasi dalam pelayanan teknis. Penelitian ini menggunakan metode kuantitatif dengan pendekatan asosiatif, melibatkan 37 responden yang dipilih menggunakan teknik sampling sensus. Analisis data dilakukan menggunakan metode Partial Least Squares-Structural Equation Modeling (PLS-SEM) dengan SmartPLS 4. Hasil penelitian menunjukkan bahwa kompetensi (β = 0.432, p = 0.000), motivasi (β = 0.425, p = 0.000), dan reward (β = 0.438, p = 0.000) memiliki pengaruh positif dan signifikan terhadap kinerja karyawan. Selain itu, kompetensi (β = 0.437, p = 0.000), motivasi (β = 0.411, p = 0.001), dan reward (β = 0.521, p = 0.000) juga berpengaruh positif dan signifikan terhadap semangat kerja. Semangat kerja sendiri terbukti berpengaruh signifikan terhadap kinerja karyawan (β = 0.393, p = 0.002), serta memediasi hubungan antara kompetensi, motivasi, dan reward terhadap kinerja karyawan. Implikasi penelitian ini menekankan pentingnya penguatan kompetensi melalui pelatihan, peningkatan motivasi kerja, serta sistem reward yang efektif dalam meningkatkan kinerja karyawan. Dengan demikian, PT. PLN (Persero) dapat lebih optimal dalam meningkatkan kualitas layanan teknis dan kepuasan pelanggan.
PENGARUH KUALITAS SUMBER DAYA MANUSIA DAN BEBAN KERJA TERHADAP KINERJA PEGAWAI DENGAN KESEHATAN DAN KESELAMATAN KERJA (K3) SEBAGAI VARIABEL MODERATING DI PT. PLN (PERSERO) ULP BALIGE Rayfo Fatra; Sri Rahayu; Kiki Farida Ferine
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 4 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/kcfrvj92

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas sumber daya manusia dan beban kerja terhadap kinerja pegawai dengan keselamatan dan kesehatan kerja (K3) sebagai variabel moderating di PT PLN (Persero) ULP Balige. Kinerja pegawai menjadi faktor utama dalam menjamin efektivitas operasional perusahaan ketenagalistrikan. Kualitas sumber daya manusia yang tinggi diharapkan mampu meningkatkan kinerja, sementara beban kerja yang berlebihan dapat berkontribusi terhadap penurunan kinerja pegawai. Selain itu, penerapan keselamatan dan kesehatan kerja (K3) berperan dalam mengurangi dampak negatif beban kerja serta meningkatkan kinerja pegawai. Penelitian ini menggunakan pendekatan kuantitatif dengan metode analisis regresi berganda dan uji moderasi (Moderated Regression Analysis - MRA). Populasi penelitian adalah seluruh pegawai tetap di PT PLN (Persero) ULP Balige, dengan jumlah sampel sebanyak 89 pegawai yang diperoleh menggunakan teknik sampel jenuh. Data dikumpulkan melalui kuesioner dan dianalisis menggunakan SPSS 27. Hasil penelitian menunjukkan bahwa kualitas sumber daya manusia berpengaruh positif dan signifikan terhadap kinerja pegawai, sedangkan beban kerja berpengaruh negatif dan signifikan terhadap kinerja pegawai. Secara simultan, kualitas sumber daya manusia dan beban kerja berpengaruh signifikan terhadap kinerja pegawai. Selain itu, hasil uji moderasi menunjukkan bahwa keselamatan dan kesehatan kerja (K3) tidak memoderasi hubungan antara kualitas sumber daya manusia dan kinerja pegawai secara signifikan, namun berperan signifikan dalam memperlemah pengaruh negatif beban kerja terhadap kinerja pegawai.
The Effect of Work Stress and Competence on Employee Performance with Work Motivation as A Variable Moderation of PT PLN (Persero) Unit Employees Medan Customer Service Officer Fara Dika Sandi; Kiki Farida Ferine; Muhammad Isa Indrawan
International Journal of Economics, Management and Accounting (IJEMA) Vol. 3 No. 2 (2025)
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ijema.v3i2.320

Abstract

This study aims to analyze the influence of job stress, competence, and work motivation on employee performance, and to examine the role of moderating effects in this relationship. This study uses a quantitative approach with the Partial Least Square (PLS) analysis method on data obtained from employee respondents. The results show that competence and work motivation have a positive and significant effect on employee performance. Competence has the most dominant influence with a coefficient of 0.608 and a p-value of 0.000, followed by work motivation with a coefficient of 0.315 and a p-value of 0.000. Conversely, job stress does not have a significant effect on employee performance, as indicated by a p-value of 0.263. In testing the moderating effects, only one moderation has a significant effect on performance (p = 0.028), although in a negative direction, while another moderating effect is rejected because it is not statistically significant (p = 0.105). These findings emphasize the importance of improving competence and work motivation in driving performance, as well as the need for organizational management to identify and manage factors that have the potential to weaken the relationship between variables. This research provides practical contributions to organizations in designing more effective human resource development strategies.
The Effect of Competency and Work Environment on Employee Performance with Motivation as An Intervening Variable at PT. PLN (Persero) UID Sumut Gebyar Pandito; Kiki Farida Ferine; Muhammad Isa Indrawan
International Journal of Economics, Management and Accounting (IJEMA) Vol. 3 No. 2 (2025)
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ijema.v3i2.323

Abstract

This study aims to examine the effect of competence and work environment on employee performance with motivation as a mediating variable at PT. PLN (Persero) North Sumatra Main Distribution Unit (UID Sumut). The research employed a quantitative approach using Partial Least Square (PLS) analysis. The sample consisted of 137 employees selected using purposive sampling. The results indicate that competence and work environment have a positive and significant effect on motivation, and both directly and indirectly influence employee performance. Motivation is also proven to be an intervening variable that strengthens the effect of competence and work environment on employee performance. These findings highlight the importance of improving competence, creating a supportive work environment, and enhancing motivation to optimize employee performance at PT. PLN (Persero) UID North Sumatra.
The Effect of Situational Leadership Style on Employee Performance with Work Motivation as A Variable Intervening in PT PLN (Persero) Service Unit Bukit Barisan Customers Harry Simbara; Kiki Farida Ferine; Muhammad Isa Indrawan
International Journal of Economics, Management and Accounting (IJEMA) Vol. 3 No. 2 (2025)
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ijema.v3i2.324

Abstract

This study aims to analyze the influence of situational leadership style on employee performance with work motivation as a mediating variable. The research was conducted at PT PLN (Persero) Service Unit Bukit Barisan with a total of 60 respondents. A quantitative approach was applied, and data were analyzed using SmartPLS 3. The results indicate that situational leadership style does not have a direct significant effect on employee performance, but it has a positive and significant effect on work motivation. Furthermore, work motivation has a positive and significant effect on employee performance. Another finding reveals that work motivation fully mediates the relationship between situational leadership style and employee performance. These findings emphasize the importance of leadership style in shaping employee motivation, which in turn affects performance improvement. Therefore, organizations should adopt a flexible leadership approach that focuses on enhancing employee motivation to achieve optimal performance outcomes.
The Influence of Competence and Emotional Intelligence on Work Life Balance and Satisfaction Work as an Intervening Variable for Employees at the Community Health Center Binjai Highlands Hana Niska Tafonao; Kiki Farida Ferine
International Journal of Economics, Management and Accounting (IJEMA) Vol. 3 No. 3 (2025)
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ijema.v3i3.327

Abstract

This study aims to analyze the influence of competence and emotional intelligence on work-life balance with job satisfaction as a mediating variable among employees at Puskesmas Tanah Tinggi Binjai. Employing a quantitative approach with explanatory research design, data were collected through questionnaires from a total population of 80 employees and analyzed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). The results indicate that emotional intelligence has a significant effect on job satisfaction, and job satisfaction positively influences work-life balance. Competence does not affect job satisfaction but has a direct influence on the balance of work. Furthermore, emotional intelligence indirectly affects work-life balance through job satisfaction, while competence does not show a significant indirect effect via the same variable. This study highlights the importance of developing emotional intelligence and competence to enhance work-life balance in the healthcare sector work environment.
The Effect of Workload and Work Environment on Performance with Career Development as an Intervening Variable in PT. PLN (Persero) Implementation Unit North Medan Customer Service M. Galeh Siddik; Kiki Farida Ferine; Sri Rahayu
International Journal of Economics, Management and Accounting (IJEMA) Vol. 3 No. 3 (2025)
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ijema.v3i3.329

Abstract

This study aims to analyze the effect of workload and work environment on employee performance, both directly and indirectly through career development as an intervening variable. The research was conducted on 69 respondents who are employees of a certain institution/company (institution name can be added if available). The analytical method used in this study is Partial Least Squares (PLS) with the assistance of SmartPLS software. The results show that workload has a positive and significant effect on employee performance but does not have a significant effect on career development. On the other hand, the work environment has a positive and significant effect on both career development and employee performance. Furthermore, career development also has a positive and significant effect on performance. In terms of indirect effects, the study found that career development does not mediate the relationship between workload and performance. However, it significantly mediates the relationship between the work environment and employee performance. These findings emphasize the importance of a supportive work environment and structured career development programs in enhancing employee performance. Organizations are encouraged to provide conducive working conditions and continuous development opportunities to optimize employee outcomes.
The Effect of Training and Work Discipline on Employee Performance with Career as A Moderating Variable for Employees at PT PLN (Persero) Implementation Unit Customer Service North Medan Riston Sihaloho; Kiki Farida Ferine; Sri Rahayu
International Journal of Economics, Management and Accounting (IJEMA) Vol. 3 No. 3 (2025)
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ijema.v3i3.331

Abstract

This study aims to analyze the influence of training, work discipline, and career development on employee performance, as well as to examine the moderating role of the interaction between variables on performance. The research approach used was quantitative with Partial Least Square (PLS) analysis technique. Data was obtained through distributing questionnaires to 65 respondents. The results showed that training, work discipline, and career development have a positive and significant influence on employee performance. This indicates that the better the training is provided, the higher the discipline, and the clearer the direction of career development, the more employee performance will improve. Meanwhile, the first and second moderating effects did not have a significant influence, so the interaction between variables did not strengthen the relationship on performance. This finding implies that organizations need to focus more on strengthening the main variables in an effort to improve employee performance.
The Influence of Work Discipline and Motivation on Teacher Performance with Work Spirit as an Intervening Variable in Teluk Mengkudu District Syafril Gunawan; Kiki Farida Ferine
International Journal of Economics, Management and Accounting (IJEMA) Vol. 3 No. 3 (2025)
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ijema.v3i3.334

Abstract

In education, teacher performance is a key factor in determining the success of the learning process in schools. High-performing teachers are not only able to create a conducive learning environment but also design innovative learning strategies, adapt teaching methods to student needs, and utilize technology in the learning process. The results of this study are as follows: Work discipline has a positive and significant effect on teacher performance with an original sample value of 0.232 and p values of 0.013. Work discipline has a positive and significant effect on work enthusiasm with an original sample value of 0.234 and p values of 0.029. Motivation has a positive and insignificant effect on teacher performance with an original sample value of 0.140 and p values of 0.093. Motivation has a positive and significant effect on work enthusiasm with an original sample value of 0.698 and p values of 0.000. Work enthusiasm has a positive and significant effect on teacher performance with an original sample value of 0.620 and p values of 0.000. Work discipline has a positive and significant effect on teacher performance through work enthusiasm with an original sample value of 0.145 and p values of 0.029. Motivation has a positive and significant effect on teacher performance through work enthusiasm with an original sample value of 0.433 and p values of 0.000.
Co-Authors , Elfitra Desy Surya , Harianto , Wilchan Robain Abdi Sugiarto Abdimar Jahotlen Tamba Abdul Rahman Harahap Adi Saputra R. Purba Afif, Muhammad Faruq Afridayani Damanik Agung Kurniawan Hasibuan Agus Naini Siregar Ahmad Aswan Waruwu Ahmad Mahadi Harahap Ahmad Taufik Ahmad Zaki Amudi Parulian Situmeang Andi Affandi Andi Antorio Ginting Andriya Risdwiyanto Anis Okta Cahyaningrum Anny Fonisa Nasution Arif , Muhammad Arif Saefudin ARIWIBOWO, PRASETIO Artunov Nofal Azhari Bayu Pratama Boari, Yoseb Bolo Ansah Nasution Combat Hamonangan Manurung Dameika Tambunan Debby Nur Malawati Dedy Eko Widianto Dedy Purnama Deliana, Lasmaida Susy Demensah Ginting Desi Astuti Deswita Fitri Deswita S Devi Santika Devy Mayang Sari Dewi Darma Sary Tarigan Dewi Mahrani Rangkuty Dian Mayna Antika Sari Dian Oktavianti Dika Arya Perdana Dinarta Tarigan Dita, Rizky Aulia Doddy Aditya Dodi Hendra Silaen Dora Oktaviana Edi Suprayetno EDY PIMANTA TARIGAN Edy Saputra Egidius Fkun Elfitra Desy Surya Elsa Gultom Eva Yuniarti Utami Fachruddin Hariandi Fahruddin Fara Dika Sandi Farhan Azmi Fariza Fitria Fioletta Papilaya Firmansyah Fransiska Fransiska Gebyar Pandito Ginta Fernandes Ginting Ginta Fernandes Ginting HAIKAL NURSEHA Hamnah Yasari Hana Niska Tafonao Hariyansyah, Ferdian Putra Harri Kahfi Harry Simbara Haryatno Haryatno Hendra Gunawan Nainggolan Henry Aspan Hikmaturriza Husni Muharram Ritonga Ibrahim Hasim Hasibuan Ikhlasul Amal Maulana Ikram Nawawi Indra Sintanta Sembiring Indri Mandasari Pohan Intan Lydia Tarida Mahdalena Irfan Azim Irwansyah Isa Indrawan Jefri Manik Juliani Delima Rumahorbo Juniarti Juniarti Junita Padang Karishdian Zulkarnain Karmila Khairuddin Kholilul Kholik Kraugusteeliana Kraugusteeliana Kurniadi Kurniawan Sinaga Kusuma Agdhi Rahwana Kusuma, Chandra Lasmaida Susy Deliana Lasmaida Susy Deliana Leider Tirta Lisa Fitria Luthfi Al Idrus M Nur Kuncoro M. Agus Hidayat M. Chaerul Rizky M. Galeh Siddik M. Ilham Hidayat M. Isa Indrawan M. Thaib Maria Sirait Mariani Valentina Tampubolon Marleni Marleni Marplusmi Sitepu MARYANTO PURBA Mesra .B Mesra B Mesra B. Muazimah Muhammad Alfahmi Muhammad Arif Pohan Muhammad Faruq Afif Muhammad Faruq Afif Muhammad Imam Perdana Muhammad Isa Indrawan Muhammad Isa Indrawan Muhammad Isa Indrawan Muhammad Isa Indrawan Muhammad Saffath Salsibi Muhammad Toyib Daulay Muhammad Toyib Daulay Murliasari, Rikha Murti Khairani Lubis Musran Munizu Mutiah Dwi Arisa Nadratul Firda Nadriati, Sri Najdah Thalib Nasution, Fitra Arlina Navy Septiya Ningrum Neny Prestiany Netty Helena Br Sigalingging Noval Charunia Nurma Sari, Nurma Pelix Van Bosco Purba Posma Julyarto Sihombing Putra, Irwan Agusnu Rahmat Hidayat Rahmat Sihombing Ramoti Reinhard Iqnatius Siagian Rangga Prasetyo Rayfo Fatra Reni Sihombing Rico Nur Ilham Rika Mustika Tarigan Rina Hartaci Nasution Rini Andriani Rini Hayati Riston Sihaloho Roslina Roy Fadly Hasibuan Ruhdi Muharram Selian Rukaiyah Said Aldi Samuel Alexander Leonardo Sianturi Sari Humaira Sarma Niasti Saragih Satria Wibawa Wahyadyatmika Septy Wanna Masayu Seriyanti. S Shandy Evanda Santayana Silvy Sondari Gadzali Siti Aisyah Siregar SRI RAHAYU Sri Rahayu Sri Rahayu Sri Wahyuni G. Singa Suhardiman Suhardiman Suhendi Suhendi Sulman Sunaryo Sunaryo Syafril Gunawan Syahirah Ishmah Hutabarat Taufik Rahmat Nasution Teguh Wahyono Thalib, Najdah Tiara, Wica Tomy Herlambang Topan Richardo Toyib Daulay Utami, Eva Yuniarti Wakhyuni, Emi Wanda Laksniyunita Wira Juwita Wiwin Sapta Prabudi Yasmir Lukman Yessi Indra Yogi Nurfauzi Yohny Anwar Yoseb Boari Yudhistira, Bonar Yulya Muharmi Yunita Yunita Yusmardi Akbar Yusri Thamrin Yusuf Kibar