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Kiki Farida Ferine

Universitas Pembangunan Panca Budi

Author-ID : 265841

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The Influence of Competence and Work Environment to Improve the Performance of ASN Employees By Work Motivation as an Intervening Variable at the Regional Secretariat Kota Tebing Tinggi Afridayani Damanik; Sri Rahayu; Kiki Farida Ferine
Jurnal Multidisiplin Indonesia Vol. 4 No. 12 (2025): Jurnal Multidisiplin Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jmi.v4i12.2566

This study aims to analyze the influence of competence and work environment on improving the performance of State Civil Apparatus (ASN) employees, with work motivation as an intervening variable in the Regional Secretariat of Tebing Tinggi City. The study uses a quantitative method with a survey approach, distributing questionnaires to ASN employees. Data analysis was performed using path analysis to determine both direct and indirect effects between variables. The results show that competence and work environment have a positive and significant effect on work motivation and performance improvement. Competence (X1) positively influences work motivation (Z) with a path coefficient of 0.502 and performance improvement (Y) with a path coefficient of 0.444. Work environment (X2) positively influences work motivation (Z) with a path coefficient of 0.369, and performance improvement (Y) with a path coefficient of 0.404. Work motivation (Z) positively affects performance improvement (Y) with a path coefficient of 1.017. Performance improvement (Y) significantly mediates the relationship between competencies (X1) and work motivation, as well as between the work environment (X2) and work motivation. These findings confirm that optimizing ASN performance can be achieved by enhancing competencies, fostering a supportive work environment, and increasing work motivation.

Analysis of Work Facilities and Training on Employee Performance with Work Motivation as a Mediating Variable at the National Narcotics Agency North Sumatra Province Lisa Fitria; Kiki Farida Ferine; Muhammad Isa Indrawan
Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 5 No 3 (2026): Juli
Publisher : LPPJPHKI Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jambd.v5i3.11414

Employee performance is a strategic factor in supporting the effectiveness of task implementation in public institutions, including the North Sumatra Provincial National Narcotics Agency (BNN Provinsi Sumut). This study aims to analyze the effect of work facilities and training on employee performance with work motivation as a mediating variable. This study uses a quantitative approach with a census method on all 84 employees of the North Sumatra Provincial Narcotics Agency. Primary data were collected through questionnaires and analyzed using Partial Least Squares (PLS). The results show that work facilities and training have a positive and significant effect on employee performance and work motivation. In addition, work motivation was found to have a positive and significant effect on employee performance and was able to mediate the effect of work facilities and training on employee performance. These findings indicate that improving the quality of work facilities and training, supported by strengthening work motivation, is an important strategy in improving employee performance within the North Sumatra Provincial BNN. This study is expected to provide practical contributions to human resource management, particularly in the formulation of policies to improve the performance of public sector employees.

Analysis Of School Principal Leadership And Work Environment On Teacher Performance Through Motivation At Smk Negeri 1 Percut Sei Tuan Haryatno Haryatno; Kiki Farida Ferine; Muhammad Isa Indrawan
Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 5 No 3 (2026): Juli
Publisher : LPPJPHKI Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jambd.v5i3.11424

Kinerja guru merupakan faktor kunci dalam menentukan kualitas pendidikan, terutama di SMK yang menuntut lulusan untuk dipersiapkan terhadap tuntutan tenaga kerja. Penelitian ini bertujuan untuk menganalisis pengaruh kepemimpinan kepala sekolah dan lingkungan kerja terhadap kinerja guru melalui motivasi kerja sebagai variabel intervensi di SMK Negeri 1 Percut Sei Tuan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Populasi penelitian terdiri dari seluruh 119 guru dan staf di SMK Negeri 1 Percut Sei Tuan, yang juga dijadikan sampel penelitian (sensus). Data dikumpulkan melalui kuesioner dan dianalisis menggunakan metode Partial Least Squares (PLS) dengan bantuan aplikasi SmartPLS. Hasil penelitian menunjukkan bahwa kepemimpinan kepala sekolah dan lingkungan kerja memiliki efek positif dan signifikan terhadap kinerja guru dan motivasi kerja. Motivasi kerja juga terbukti memiliki efek positif dan signifikan terhadap kinerja guru. Selain itu, motivasi kerja bertindak sebagai variabel intervensi yang memperkuat pengaruh kepemimpinan kepala sekolah dan lingkungan kerja terhadap kinerja guru. Koefisien penentuan menunjukkan bahwa kepemimpinan kepala sekolah dan lingkungan kerja menjelaskan 39,2% variasi motivasi kerja, sedangkan kepemimpinan kepala sekolah, lingkungan kerja, dan motivasi kerja bersama-sama menjelaskan 58,6% variasi kinerja guru. Kesimpulan dari penelitian ini menegaskan bahwa peningkatan kinerja guru dapat dicapai melalui penguatan kepemimpinan kepala sekolah yang efektif, meningkatkan lingkungan kerja yang kondusif, dan meningkatkan motivasi kerja guru. Hasil penelitian ini diharapkan dapat diperhatikan oleh sekolah dan pengambil kebijakan pendidikan dalam merumuskan strategi peningkatan kualitas kinerja guru di SMK.

The Influence of Competence, Compensation, and Communication Skills on Work Productivity at PT Putra Darma Indonesia Fitria, Fariza; Sari, Nurma; Dita, Rizky Aulia; Ferine, Kiki Farida
Dinasti International Journal of Economics, Finance & Accounting Vol. 7 No. 2 (2026): Dinasti International Journal of Economics, Finance & Accounting (May-June 2026
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v7i2.6792

Human resource management (HRM) constitutes a critical determinant of a company’s ability to achieve organizational objectives and sustain employee productivity. This study aims to examine the influence of competence, compensation, and communication skills on employee work productivity at PT Putra Darma Indonesia, a company operating in the coffee industry and export sector. The company faces several challenges, including suboptimal employee competence resulting from limited training opportunities, a compensation system that has yet to fully align with employees’ needs and expectations, and inadequate communication skills due to ineffective formal communication channels. This research was conducted to evaluate the extent to which these three variables contribute to employee productivity. The findings reveal that competence does not exert a significant influence on work productivity, whereas compensation and communication skills demonstrate significant effects, with communication skills exhibiting a negative directional relationship. Simultaneously, the three variables collectively influence employee productivity. These findings indicate that the company should optimize its compensation system while also reassessing and strengthening competence development and communication practices to improve employee productivity more effectively.

Analysis Of Creativity And Communication On The Work Performance Of ASN Employees At The Regional Finance And Asset Agency Of North Sumatra Province Deswita Fitri; Muhammad Toyib Daulay; Kiki Farida Ferine
Jurnal Fokus Manajemen Vol 6 No 1 (2026): Februari
Publisher : LPPJPHKI Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jfm.v6i1.10517

The performance of the State Civil Service plays a crucial role in improving the quality of governance, particularly in regional financial management agencies, which play a strategic role in budget planning, implementation, and reporting. The North Sumatra Provincial Finance and Asset Agency is required to adapt to regulatory dynamics, developments in information technology, and the complexities of regional financial management. Therefore, this study aims to analyze the impact of creativity and communication on the work performance of civil servants at the Regional Civil Service Agency of North Sumatra Province. The research approach chosen in this study is a quantitative associative method. The results of the study indicate that creativity has a positive and significant effect on employee work performance, with a calculated t value of 8.297 and a regression coefficient of 0.530. Similarly, communication has a positive and significant effect, indicated by a calculated t value of 6.235 and a regression coefficient of 0.264. Simultaneously, creativity and communication have a significant effect on work performance, evidenced by a calculated F value of 41.305 with a significance of 0.000 and a coefficient of determination (R²) of 0.484, which means that both variables are able to explain 48.4% of the variation in ASN employee work performance. Thus, this study concludes that creativity and communication are two important factors that need to be strengthened to improve ASN employee work performance.

Analysis Of Recognition And Work Environment On Teacher Performance With Job Satisfaction As Mediating Variable In Smp Negeri 1 Binjai Hamnah Yasari; Elfitra Desy Surya; Kiki Farida Ferine
Jurnal Fokus Manajemen Vol 6 No 2 (2026): Mei
Publisher : LPPJPHKI Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jfm.v6i2.11404

Teacher performance is a key factor in improving the quality of education in schools. Optimal teacher performance is influenced by various organizational factors, including rewards and work environment, as well as job satisfaction, which is an important psychological factor. This study aims to analyze the effect of rewards and work environment on teacher performance with job satisfaction as a mediating variable at SMP Negeri 1 Binjai. This study uses a quantitative approach with a survey method. The population in this study was all 64 teachers at SMP Negeri 1 Binjai, who were also used as the research sample. Primary data were collected through questionnaires and analyzed using Partial Least Squares (PLS) with the help of the SmartPLS application. The results showed that rewards and work environment had a positive and significant effect on teacher performance and job satisfaction. Furthermore, job satisfaction was proven to have a positive and significant effect on teacher performance. The results of the indirect effect test showed that job satisfaction acted as a mediating variable in the relationship between rewards and teacher performance, as well as between the work environment and teacher performance. The coefficient of determination value showed that rewards and the work environment were able to explain 50% of the variation in job satisfaction, while rewards, the work environment, and job satisfaction were able to explain 61.8% of the variation in teacher performance. These findings indicate that improvements in teacher performance can be achieved through an effective reward system, improvements in a conducive work environment, and strengthening teacher job satisfaction. This study is expected to serve as a basis for schools in formulating managerial policies to improve teacher performance and the quality of education

Analysis of Work Discipline And Work Facilities On Employee Performance With Work Motivation As A Mediating Variable In The Medan Belawan Primary Tax Office Medan Belawan Combat Hamonangan Manurung; Sri Rahayu; Kiki Farida Ferine
Jurnal Fokus Manajemen Vol 6 No 2 (2026): Mei
Publisher : LPPJPHKI Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jfm.v6i2.11415

Employee performance is a key factor in supporting the success of public organizations, including the Medan Belawan Primary Tax Office, which plays a strategic role in tax services and state revenue. This study aims to analyze the effect of work discipline and work facilities on employee performance with work motivation as a mediating variable. The study used a quantitative approach with a survey method of all 100 employees of the Medan Belawan Primary Tax Office, so the sampling technique used was a census. Data were collected through questionnaires and analyzed using the Partial Least Squares (PLS) method with the help of SmartPLS software. The results show that work discipline has a positive and significant effect on employee performance and work motivation. Work facilities also have a positive and significant effect on employee performance and work motivation. Furthermore, work motivation has a positive and significant effect on employee performance. The indirect effect test showed that work motivation was able to mediate the effect of work discipline on employee performance, as well as mediate the effect of work facilities on employee performance. The coefficient of determination value showed that work discipline and work facilities were able to explain 35.9% of the variation in work motivation, while work discipline, work facilities, and work motivation together were able to explain 55.2% of the variation in employee performance. Based on these results, it can be concluded that improving the performance of employees at the Medan Belawan Tax Office does not only depend on the implementation of work discipline and the provision of adequate work facilities, but is also greatly influenced by the level of employee work motivation. Therefore, management is expected to strengthen disciplinary policies, improve the quality of work facilities, and create a work environment that can encourage employee motivation in order to improve performance and the quality of public services.

Analysis of Transactional Leadership and Organizational Communication on Employee Performance with Job Satisfaction as A Mediating Variable at The Medan Plantation Seed and Protection Center Plantation Crops In Medan Demensah Ginting; Mesra B; Kiki Farida Ferine
Jurnal Fokus Manajemen Vol 6 No 2 (2026): Mei
Publisher : LPPJPHKI Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jfm.v6i2.11418

Employee performance is a strategic factor in supporting the success of government technical agencies, particularly the Medan Plantation Seed and Plant Protection Center (BBPPTP), which plays an important role in quality testing, seed certification, and plantation plant protection. This study aims to analyze the effect of transactional leadership and organizational communication on employee performance with job satisfaction as a mediating variable. The study used a quantitative approach with a census method of 135 civil servants at BBPPTP Medan. Primary data were collected through questionnaires and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with the help of SmartPLS. The results showed that transactional leadership and organizational communication had a positive and significant effect on employee performance and job satisfaction. Job satisfaction also has a positive and significant effect on employee performance and is proven to mediate the influence of transactional leadership and organizational communication on employee performance. These findings indicate that the consistent application of transactional leadership, effective organizational communication, and increased job satisfaction are important factors in improving the performance of BBPPTP Medan employees. This study is expected to provide empirical contributions to the development of human resource management theory in the public sector and serve as practical considerations for the management of BBPPTP Medan in formulating policies to improve employee performance.

The Role of Motivation in Moderating the Influence of Organizational Culture and Work Discipline on Performance Employees at The Employment BPJS Se-Medan Raya Muhammad Faruq Afif; Kiki Farida Ferine
Best Journal of Administration and Management Vol 3 No 2 (2024): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v3i2.211

This study aims to look at the role of motivation in moderating the influence of organizational culture and work discipline on employee performance at BPJS Ketenagakerjaan Se- Medan Raya. This type of research uses qualitative methods, this research was conducted at the BPJS Employment Branch Office in Greater Medan, the population used was 80 employees consisting of 20 personnel from Medan City, 20 personnel from North Medan, 20 personnel from Tanjung Morawa and 20 personnel from Binjai. The sample used is all the population of 80 employees with saturated samples being the sample technique. The data source used is primary data source and data collection by distributing questionnaires. This research model uses phat analysis and the measuring tool is the smart PLS version 3.3.3 application. The results of this study are as follows: Organizational culture has a positive and insignificant effect on employee performance with an original sample value of 0.042 and P values of 0.910. Organizational culture has a positive and significant effect on work motivation with an original sample value of 0.875 and p values of 0.000. Work discipline has a positive and insignificant effect on employee performance with an original sample value of 0.042 and p values of 0.851. Work discipline has a negative and significant effect on work motivation with an original sample value of -0.347 and p values of 0.000. Work motivation has a positive and significant effect on employee performance with an original sample value of 0.730 and p values of 0.000. Organizational culture has a positive and significant effect on employee performance through work motivation indirectly with original sample results of 0.634 and p values of 0.000. Work discipline has a negative and significant effect on employee performance through work motivation indirectly with an original sample value of -0.209 and p values of 0.006.

The Effect Of Work Communication And Job Satisfaction On Teacher Performance At State Senior High School 1 Kutambaru, Langkat Regency Dian Oktavianti; Kiki Farida Ferine; Ahmad Aswan Waruwu
Journal of Management, Economic, and Accounting Vol. 5 No. 2 (2026): April
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmea.v5i2.1518

The research analysis aims to determine the influence of work communication and job satisfaction on teacher performance at SMA Negeri 1 Kutambaru, Langkat Regency. The research approach used is a quantitative associative approach. This study employed multiple linear regression analysis with a sample of 30 respondents. Primary data collection used a questionnaire. The results of the study indicate that the work communication variable has a t count of 4.358 and a t table of 2.051831, so t count > t table (4.358 > 2.051831) with sig. 0.000 < 0.05 so that the results of the study accept H1. It can be explained that the work communication variable (X1) influences the teacher performance variable (Y). The job satisfaction variable has a t count of 4.274 and a t table of 2.051831, so t count > t table (4.274 > 2.051831) with sig. 0.000 < 0.05 so that the results of the study accept H2. It can be explained that the job satisfaction variable (X2) influences teacher performance (Y). The results of this study indicate that the f count value = 15.196 > f table 3.35 with sig. 0.000 < 0.05. So it can be concluded that H3 is accepted. Where the work communication variables (X1) and job satisfaction (X2) simultaneously have a positive influence.

Co-Authors , Elfitra Desy Surya , Harianto , Wilchan Robain Abdi Sugiarto Abdimar Jahotlen Tamba Abdul Rahman Harahap Adi Saputra R. Purba Afif, Muhammad Faruq Afridayani Damanik Agung Kurniawan Hasibuan Agus Naini Siregar Ahmad Aswan Waruwu Ahmad Mahadi Harahap Ahmad Taufik Ahmad Zaki Amudi Parulian Situmeang Andi Affandi Andi Antorio Ginting Andriya Risdwiyanto Anis Okta Cahyaningrum Anny Fonisa Nasution Arif , Muhammad Arif Saefudin ARIWIBOWO, PRASETIO Artunov Nofal Azhari Bayu Pratama Boari, Yoseb Bolo Ansah Nasution Combat Hamonangan Manurung Dameika Tambunan Debby Nur Malawati Dedy Eko Widianto Dedy Purnama Deliana, Lasmaida Susy Demensah Ginting Desi Astuti Deswita Fitri Deswita S Devi Santika Devy Mayang Sari Dewi Darma Sary Tarigan Dewi Mahrani Rangkuty Dian Mayna Antika Sari Dian Oktavianti Dika Arya Perdana Dinarta Tarigan Dita, Rizky Aulia Doddy Aditya Dodi Hendra Silaen Dora Oktaviana Edi Suprayetno EDY PIMANTA TARIGAN Edy Saputra Egidius Fkun Elfitra Desy Surya Elsa Gultom Eva Yuniarti Utami Fachruddin Hariandi Fahruddin Fara Dika Sandi Farhan Azmi Fariza Fitria Fioletta Papilaya Firmansyah Fransiska Fransiska Gebyar Pandito Ginta Fernandes Ginting Ginta Fernandes Ginting HAIKAL NURSEHA Hamnah Yasari Hana Niska Tafonao Hariyansyah, Ferdian Putra Harri Kahfi Harry Simbara Haryatno Haryatno Hendra Gunawan Nainggolan Henry Aspan Hikmaturriza Husni Muharram Ritonga Ibrahim Hasim Hasibuan Ikhlasul Amal Maulana Ikram Nawawi Indra Sintanta Sembiring Indri Mandasari Pohan Intan Lydia Tarida Mahdalena Irfan Azim Irwansyah Isa Indrawan Jefri Manik Juliani Delima Rumahorbo Juniarti Juniarti Junita Padang Karishdian Zulkarnain Karmila Khairuddin Kholilul Kholik Kraugusteeliana Kraugusteeliana Kurniadi Kurniawan Sinaga Kusuma Agdhi Rahwana Kusuma, Chandra Lasmaida Susy Deliana Lasmaida Susy Deliana Leider Tirta Lisa Fitria Luthfi Al Idrus M Nur Kuncoro M. Agus Hidayat M. Chaerul Rizky M. Galeh Siddik M. Ilham Hidayat M. Isa Indrawan M. Thaib Maria Sirait Mariani Valentina Tampubolon Marleni Marleni Marplusmi Sitepu MARYANTO PURBA Mesra .B Mesra B Mesra B. Muazimah Muhammad Alfahmi Muhammad Arif Pohan Muhammad Faruq Afif Muhammad Faruq Afif Muhammad Imam Perdana Muhammad Isa Indrawan Muhammad Isa Indrawan Muhammad Isa Indrawan Muhammad Isa Indrawan Muhammad Saffath Salsibi Muhammad Toyib Daulay Muhammad Toyib Daulay Murliasari, Rikha Murti Khairani Lubis Musran Munizu Mutiah Dwi Arisa Nadratul Firda Nadriati, Sri Najdah Thalib Nasution, Fitra Arlina Navy Septiya Ningrum Neny Prestiany Netty Helena Br Sigalingging Noval Charunia Nurma Sari, Nurma Pelix Van Bosco Purba Posma Julyarto Sihombing Putra, Irwan Agusnu Rahmat Hidayat Rahmat Sihombing Ramoti Reinhard Iqnatius Siagian Rangga Prasetyo Rayfo Fatra Reni Sihombing Rico Nur Ilham Rika Mustika Tarigan Rina Hartaci Nasution Rini Andriani Rini Hayati Riston Sihaloho Roslina Roy Fadly Hasibuan Ruhdi Muharram Selian Rukaiyah Said Aldi Samuel Alexander Leonardo Sianturi Sari Humaira Sarma Niasti Saragih Satria Wibawa Wahyadyatmika Septy Wanna Masayu Seriyanti. S Shandy Evanda Santayana Silvy Sondari Gadzali Siti Aisyah Siregar Sri Rahayu SRI RAHAYU Sri Rahayu Sri Wahyuni G. Singa Suhardiman Suhardiman Suhendi Suhendi Sulman Sunaryo Sunaryo Syafril Gunawan Syahirah Ishmah Hutabarat Taufik Rahmat Nasution Teguh Wahyono Thalib, Najdah Tiara, Wica Tomy Herlambang Topan Richardo Toyib Daulay Utami, Eva Yuniarti Wakhyuni, Emi Wanda Laksniyunita Wira Juwita Wiwin Sapta Prabudi Yasmir Lukman Yessi Indra Yogi Nurfauzi Yohny Anwar Yoseb Boari Yudhistira, Bonar Yulya Muharmi Yunita Yunita Yusmardi Akbar Yusri Thamrin Yusuf Kibar

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