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An Analysis of The Role of Affective Organizational Commitment in Mediating The Effects of Perceived Organizational Support and Motivation on Organizational Citizenship Behavior (A Case Study At The Ministry of Foreign Affairs) Dewi Praptiwi; Corry Yohana; Agung Wahyu Handaru
Enrichment: Journal of Multidisciplinary Research and Development Vol. 4 No. 4 (2026): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v4i4.731

Abstract

The gap in employee fulfillment among functional and executive positions at the Ministry of Foreign Affairs, along with the results of preliminary research, indicates suboptimal levels of organizational support, motivation, and employee participation. This study analyzes the role of Affective Organizational Commitment (AOC) in mediating the effects of Perceived Organizational Support (POS) and motivation on Organizational Citizenship Behavior (OCB) among civil servants at the Ministry of Foreign Affairs. A survey of 341 civil servants selected through proportionate stratified random sampling was analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The outer model evaluation results showed that all indicators were valid and reliable (loading factors ranging from 0.716 to 0.840; Average Variance Extracted values ranging from 0.564 to 0.597; and Cronbach’s Alpha and Composite Reliability values above 0.70). The bootstrapping results demonstrated that POS and motivation had positive and significant effects on AOC (path coefficients of 0.426 and 0.394, respectively) and OCB (path coefficients of 0.191 and 0.288, respectively). Furthermore, AOC had a positive and significant effect on OCB (path coefficient = 0.407), representing the largest direct effect in the model. AOC was also found to significantly mediate the effects of POS (0.173) and motivation (0.161) on OCB, resulting in the acceptance of all seven research hypotheses. The research model explained 58.5% of the variance in AOC and 64.3% of the variance in OCB. These findings confirm that AOC serves as a psychological mechanism that translates organizational support and work motivation into organizational citizenship behavior. Therefore, the Ministry of Foreign Affairs is advised to simultaneously strengthen promotion fairness, employee welfare, and employees’ emotional attachment to the organization
Assessing Consumer Perception in Muslim-made Cosmetics: A Relationship Quality Perspective Kurnia Budhy Scorita; Agung Wahyu Handaru; Setyo Ferry Wibowo
Journal of Applied Data Sciences Vol 7, No 1: January 2026
Publisher : Bright Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47738/jads.v7i1.1016

Abstract

This study investigates the drivers of repurchase intention in the Muslim-made cosmetics market by examining the mediating roles of trust and satisfaction within a relationship quality framework. Grounded in Relationship Quality Theory and the Stereotype Content Model, the research integrates perceived product quality, brand image, and perceived AI warmth as key antecedents influencing consumer loyalty. A comparative analysis of two structural models (Model 1 and Model 2) is conducted to explore the directionality of the mutually reinforcing relationship between trust and satisfaction. Data were collected via structured online surveys from 439 Muslim consumers in Jakarta, Indonesia, and analyzed using PLS-SEM. Findings reveal that perceived AI warmth is the strongest predictor of both trust (t=7.587, p0.001) and satisfaction (t=8.874, p0.001). In Model 1, trust significantly precedes satisfaction (t=4.869, p0.001); conversely, in Model 2, satisfaction reciprocally enhances trust (t=5.280, p0.001), supporting a dynamic, co-evolutionary process. Perceived product quality significantly impacts trust (t=3.780, p0.001) but only affects satisfaction when satisfaction is modeled as an antecedent to trust (Model 2: t=1.984, p=0.048). Brand image exerts a strong effect on satisfaction (Model 1: t=4.235, p0.001; Model 2: t=4.855, p0.001) but loses its direct path to trust in Model 2. Both trust and satisfaction have significant direct effects on repurchase intention (Model 1, Trust t=4.577, p0.001, Satisfaction t=8.538, p0.001; Model 2, Trust: t=4.630, p0.001; Satisfaction t=8.130, p0.001). The study validates the dual mediating roles of trust and satisfaction in translating perceptions of product quality, brand symbolism, and AI-induced warmth into behavioral loyalty. Theoretically, it advances a reciprocal, experience-driven model of relationship quality, extending prior discussions of reciprocity beyond traditional unidirectional frameworks. Practically, it offers actionable insights for marketers seeking to leverage AI personalization and identity-based branding to cultivate long-term loyalty in culturally sensitive, value-driven markets.
Pengaruh Lingkungan Kerja dan Budaya Organisasi Terhadap Kepuasan Kerja Karyawan pada PT X Jessica Tania Putri; Agung Wahyu Handaru; Christian Wiradendi Wolor
PENG: Jurnal Ekonomi dan Manajemen Vol. 2 No. 3 (2025): Juli-September, Education, Economic dan Social Studies
Publisher : Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/ggm3gs53

Abstract

The objectives of this study were: 1) To analyze and determine the effect between the work environment on employee job satisfaction at PT “X”. 2) To analyze and determine the effect between organizational culture on employee job satisfaction at PT “X”. 3) To analyze and determine the effect of work environment and organizational culture on employee job satisfaction at PT “X”. This research was conducted on 46 employees of PT “X”. The data collection technique used a survey method through distributing questionnaires and processed using SPSS (Statistical Product and Service Solutions) version 27 as software in processing and analysis. This research uses descriptive analysis. The results obtained from regression analysis show that there is a positive and significant influence between the work environment and organizational culture on employee job satisfaction. The work environment model and organizational culture simultaneously have a significant effect on job satisfaction in PT “X” employees with an Fhitung > Ftabel value of 31.845 > 3.21 and the significance value obtained is smaller than 0.05, namely 0.001 < 0.05.
Pengaruh Kepemimpinan Transformasional dan Lingkungan Kerja Terhadap Komitmen Organisasi Pada ASN di DJP Kanwil Jakarta Timur Sipta Ariya; Agung Wahyu Handaru; Christian Wiradendi Wolor
PENG: Jurnal Ekonomi dan Manajemen Vol. 2 No. 3 (2025): Juli-September, Education, Economic dan Social Studies
Publisher : Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/rweg3815

Abstract

Tingginya angka keluar-masuk pegawai pada instansi pemerintah menunjukkan pentingnya komitmen organisasi dalam mendukung stabilitas kinerja ASN. Penelitian ini bertujuan untuk menganalisis pengaruh kepemimpinan transformasional dan lingkungan kerja terhadap komitmen organisasi pada ASN di Kanwil DJP Jakarta Timur. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan teknik survei. Sampel penelitian berjumlah 145 responden yang dipilih menggunakan teknik purposive sampling. Pengumpulan data dilakukan melalui kuesioner dengan skala Likert 1–4. Data dianalisis menggunakan regresi linier berganda. Hasil penelitian menunjukkan bahwa kepemimpinan transformasional dan lingkungan kerja berpengaruh signifikan secara simultan terhadap komitmen organisasi, dengan nilai koefisien determinasi (R²) sebesar 89,1%. Secara parsial, kedua variabel juga menunjukkan pengaruh yang signifikan.
Adaptive Strategies in Southeast Asia: A Thematic Review on The Evolution of Competition, Cooperation, and Coopetition Arenal Arenal; Budi Priyono; Rendy Ardiansyah; Indra Pahala; Agung Wahyu Handaru
Journal Research of Social Science, Economics, and Management Vol. 4 No. 10 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i10.821

Abstract

This study addresses the growing complexity of strategic interactions within organizations in Southeast Asia, focusing on competition, cooperation, and coopetition across Indonesia, Malaysia, Thailand, and Vietnam. Despite extensive research on individual interaction strategies, a comparative and integrative analysis of these dynamics within varying socio-institutional contexts remains limited. The objective is to systematically compare how these strategic interactions manifest in different countries, influenced by their unique economic structures and institutional pressures. Using a thematic literature review, this study analyzes 38 academic articles employing three theoretical frameworks: Resource-Based View (RBV), Institutional Theory, and the Coopetition Strategy Framework. The findings reveal that Indonesia favors coopetition and cooperation based on social and community values, Malaysia emphasizes competitive strategies supported by digital efficiency, Thailand adopts cooperative strategies aligned with public policy, and Vietnam focuses on academic-industry coopetition to enhance innovation. The study highlights that strategic management in the region results from complex interactions between internal organizational resources and external institutional forces. Practically, this research offers insights for managers and policymakers to design adaptive, context-specific strategies that balance competition and collaboration. Future research is encouraged to extend this integrative framework to other ASEAN countries and explore quantitative approaches to better understand coopetition's impact in emerging sectors.
The Influence of Entrepreneurial Education, Social Support and Passion for Government Support as Moderating Variables on Entrepreneurial Behavior: Study of MSME Players in Sorong City Rahma Karnia Lakamudi; Budi Santoso; Agung Wahyu Handaru
International Journal of Economics, Management and Accounting (IJEMA) Vol. 1 No. 8 (2024)
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ijema.v1i8.89

Abstract

This research aims to determine the influence of entrepreneurship education, social support and passion with government support as moderating variables on entrepreneurial behavior in the study of MSMEs in Sorong City. This research uses a quantitative type of research using a population of 6,886 people with a sample of 380 MSMEs in the city of Sorong. The data collection technique uses a questionnaire. Data analysis uses Structural Equation Modeling (SEM) with the AMOS 21 program. The results show that entrepreneurship education does not have a positive and significant effect on entrepreneurial behavior, social support has a positive and significant effect on entrepreneurial behavior, passion has a positive and significant effect on entrepreneurial behavior, government support moderates the influence of entrepreneurial education on entrepreneurial behavior, government support moderates the influence of social support on entrepreneurial behavior and government support moderates the influence of passion on entrepreneurial behavior.
The Influence of Organizational Culture and Work Disipline on Teachers Performance Through Work Motivation as An Intervening Irma Nurhidayah; Christian Wiradendi Wolor; Agung Wahyu Handaru
International Journal of Economics, Management and Accounting (IJEMA) Vol. 1 No. 10 (2024)
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ijema.v1i10.116

Abstract

This study aims to determine the influence of organizational culture and work discipline on teacher performance with work motivation as a mediating variable, a case study of teachers in private high schools in Serang district. This study used a type of quantitative research that used a population of 590 teachers with a sample of 160 teachers in Serang district. Data collection techniques use questionnaires distributed online, and literature studies. Data analysis using Parcial Least Square (PLS) with SMARPLS 4.0 application. The results showed that organizational culture and work discipline had a direct positive and significant effect on the work motivation of private high school teachers. Then, organizational culture has a direct positive and significant effect on the performance of private high school teachers, while work discipline has a direct insignificant and negative effect on the performance of private high school teachers in Serang District, Banten. Work motivation has a positive and significant effect on the performance of private high school teachers in Serang District, Banten. Organizational culture and work discipline indirectly affect teacher performance through work motivation, which means that work motivation acts as an intervening variable.
Co-Authors Abdillah, Shalahudin Achmad Fauzi Achmad, Ken Daniswara Adhitya Syahputra Aeni Agung AWS Waspodo, Agung Ahmad Miptahul Fadli Ajiningtyasasih, Natalia Amirah, Aisyah Anandra Monica Poetrie Andrian Haro Annisa Salsabila Anti Purnamasari Arenal Arenal Ati Sumiati ATI SUMIATI, ATI Augustriandi Aura Amalia Azka Azkiya Azzahra, Anindita Bahtar, Azlin Zanariah Baqi, Fikri Haikal Berlianto, Wawan Rudi Bintang Adi Putra Budi Priyono Budi Santoso Budi Santoso Capestrano Dionisius, Ignatius Christian Wiradendi Christian Wiradendi Wolor Conoras, Sagita Noviyandini Corry Yohana Daffa Zahran Hidayat Dalimunthe, Sholatia Danar Tri Hartanto Danendra Daniswara Dea Rossasi Hapiti Despinur Dara Despinur Nara Destria Kurnianti Destyana Rahmah, Anggi Dewi Praptiwi Dewi Susita Dharmawan, Rio Dinar Agus Sara Dlis, Rizky Fazri Dwi Budi Santoso Dyani Khoirunnisa Eko Tama Putra Saratian Erfan Kurniawan Evi Permata Sari Lase Evi Permata Sari Lase, Evi Permata Sari Fadillah Fadillah Faiz Arkaan Attawab Fajar Taufik Putranto Farah Chalida Hanoum Filea Ananda Filea Ananda Gatot Nazir Ahmad Gera Dhea Guniyati Geraldina Aprilia Sanda Hamidah, Hamidah Hana Meilinda Helmi Adam Hendrian Hendrian, Hendrian Hermawan, Herman Herstanti, Ghassani I Gusti Ketut Agung Ulupui I Ketut R. Sudiarditha Ibrahim, Syufriadi Ika Febrilia Indra Pahala Inka Winarni Mufdhalifah Irma Nurhidayah Iryani, Novi Iskhak, Iskhak Jasmine Adinda Bawana Jatmiko Murdiono Jelita Lanmora Lubis Jessica Tania Putri Julian Aldi Pramono Juniarti, Yohana Yohana Kamil, Upik Sitti Aslia Karnia Lakamudi, Rahma Ken Daniswara Achmad Khairunnisa Salsabila Kosasih, Fajar Gumilang Krissanya, Nofriska Kuntadi Adi Setyawan Kurnia Budhy Scorita Kurniaty, Kurniaty Kurniawan Prambudi Utomo Larasati, Dianty Latifah Khalisyah Ichwan Lisnawaty, Siska Maharani, Diva Mahfirah, Titis Fatarina Maulidya, Siti Mayar Soeryo Prayogo Miftachuljana Mochamad Rafli Adilah Septiyan Moh. Rizan Mohamad Rizan Mohammad Rizan, Mohammad Monica Poetrie, Anandra Mufida Ahmad, Alfi Mufidah, Chusnanik Muhammad Akbar Rausyan Fikri Muhammad Alvin Rahadiyansyah Muhammad Rizki Muna, Nailul Munara, Kasra Jaru Murtopo, Purno Musyafa Ali Mutiara Rizky Febriani Nadira Fasya Herliana Nugie Fathur Rahman Nurdin Hidayat Nurhidayah, Irma Nurrohmatuloh, Aan NURUL ANNISA Oki Rinaldi Olivia, Putri Sarah Osly Usman Ovi Levia Arista Ovi Pagita, Magdalena Prita Pangeran, Andi Pangesti Lestari, Surya Murni Prayuda, Wendi Hadi Puji Wahono Purwana E.S., Dedi Putri, Jessica Tania Putrida, Asel Rachman Trisna Ramadhan Rahadiyansyah, Muhammad Alvin Rahma Karnia Lakamudi Rangga Putra Firdaus Ratna Anggraini Ratna Anggraini Ratna Tri Hari Safariningsih Rd. Tuty Sariwulan Rendy Ardiansyah Rian Hermawan Rida Prihatni Rinny Dharma Diani Ristiani, Rista Rizky Fazri Dlis Rizky Ramadhiansyah Rohadatul Aisy Safariningsih, Ratna Tri Hari SALSABILA, ANNISA Santika, Vireja Sari Lase, Evi Permata Setyo Ferry Wibowo Shandy Aditya Shandy Aditya, Shandy Shinutama, Betha Pramesthi Sholikhah, Sholikhah Sholikhah, Sholikhah Sidiq, Ihsan Dwirahman Sifa Apriliana Sinta Rahmawati Sipta Ariya Siti Khoiriyah Solikhah Solikhah Sopacua, Yanes Heykel Sri Indah Nikensari Sri Mulyati Suci Nurhidayah Suherdi Suhud , Usep Suparno Suparno Suprihatin, Erni Syafiah, Nida Hanan syahla Yulfiantie Hartono Syalsabila, Anis Toni Eka Putra Try Indah Wahyuni Tubagus Hkualizaman Umi Mardiyati Usep Suhud Utomo, Try Vivi Irma Safitri Wahda, Laysa Aneu Afrilla Wahono, Puji Waspodo, ag AWS Waspodo, Agung AWS Widagdo, Hasbi Widya Paramita Widya Parimita Widya Parimita, Widya Wolor , Christian Wiradendi Yulianto, Imam Dwi Yusuf Ardi Nugroho Zakaria, Adam Zauki, Imaduddin