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All Journal MATRIK: JURNAL MANAJEMEN, STRATEGI BISNIS, DAN KEWIRAUSAHAAN Jurnal Ilmu Manajemen (JIM) Jurnal Progres Ekonomi Pembangunan Jurnal Mirai Management Jurnal Ekonomi Pembangunan STIE Muhammadiyah Palopo Equilibrium: Jurnal Ilmiah Ekonomi, Manajemen dan Akuntansi JURNAL MANAJEMEN Jurnal Inovasi Bisnis (Inovbiz) Jurnal Organisasi Dan Manajemen JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) J-MAS (Jurnal Manajemen dan Sains) Distribusi SEIKO : Journal of Management & Business NUSANTARA : Jurnal Ilmu Pengetahuan Sosial JURNAL PENDIDIKAN TAMBUSAI Sketsa Bisnis YUME : Journal of Management Almana : Jurnal Manajemen dan Bisnis EKUITAS (Jurnal Ekonomi dan Keuangan) JURNAL ILMIAH BISNIS, PASAR MODAL DAN UMKM Jurnal Bisnis dan Akuntansi Jurnal Ilmiah Ekonomi Global Masa Kini Jurnal Ilmiah Poli Bisnis Journal of Business and Applied Management Gema Wiralodra International Journal of Economics, Business and Accounting Research (IJEBAR) Keberlanjutan : Jurnal Manajemen dan Jurnal Akuntansi Jurnal Informatika Ekonomi Bisnis Prosiding National Conference for Community Service Project Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Riset Bisnis dan Manajemen Optima : Jurnal Ilmiah Agribisnis, Ekonomi dan Sosial Jurnal Bina Manajemen BERNAS: Jurnal Pengabdian Kepada Masyarakat Jurnal Inovasi Penelitian Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Ekuilnomi Jurnal Disrupsi Bisnis Jurnal Manajemen Bisnis dan Keuangan Jurnal Pengabdian kepada Masyarakat Asian Management and Business Review juremi: jurnal riset ekonomi Jurnal Penelitian Inovatif Humantech : Jurnal Ilmiah Multidisiplin Indonesia INVOICE : JURNAL ILMU AKUNTANSI Transekonomika : Akuntansi, Bisnis dan Keuangan Journal Of Human And Education (JAHE) Jurnal Locus Penelitian dan Pengabdian Jurnal Cakrawala Ilmiah Journal of Management, Accounting, General Finance and International Economic Issues (MARGINAL) JWM (JURNAL WAWASAN MANAJEMEN) Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Mestaka: Jurnal Pengabdian Kepada Masyarakat Jurnal Kreasi Rakyat Innovative: Journal Of Social Science Research Jurnal Informatika Ekonomi Bisnis Conference on Community Engagement Project (Concept) Conference on Business, Social Sciences and Technology (CoNeScINTech) Jurnal Pengabdian Sosial AsbaK Jurnal Ekonomi dan Bisnis Bata Ilyas Educational Management Review Jurnal Ilmu Manajemen
Cuandra, Fendy
Universitas Internasional Batam
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ANALISIS RANTAI PASOK SERTA SISTEM ERP DALAM KINERJA OPERASIONAL PT NESTLE INDONESIA Oktalia, Adeline; Emilya; Agriffina, Joicelyn; Ella, Monica; Cuandra, Fendy; Laulita, Nasar Buntu
TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN Vol. 2 No. 3 (2022): May 2022
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/transekonomika.v2i3.134

Abstract

This study will discuss the analysis of ERP implementation at PT Nestle Indonesia. The purpose of implementing the ERP system at PT Nestle is competitive in the increasing global business competition, therefore this system can improve the implementation of the operational performance process to be the most optimal. ERP provides benefits to PT Nestle Indonesia, namely being able to simplify the company's business processes in operating which makes it easier for all divisions to make operational performance more effective and efficient. In addition, PT Nestle Indonesia also implements a supply chain management system so that all stages are made more systematic and structured. By running a supply chain system, it can meet consumer demand, maximize profits, and reduce production costs. This study uses qualitative analysis methods which include collecting, processing, presenting, and describing data. The result of the implementation of the system is the convenience for all divisions to make operational performance more effective and efficient.
ANALISA IMPLEMENTASI MANAJEMEN RANTAI PASOK BERBASIS ERP PADA SISTEM DISTRIBUSI PT SEMEN INDONESIA TBK Fidia; Macnico, Peter; Christini, Julia; Sandra, Novi; Nuraeni, Yuni; Laulita, Nasar Buntu; Cuandra, Fendy
TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN Vol. 2 No. 3 (2022): May 2022
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/transekonomika.v2i3.135

Abstract

PT Semen Indonesia (Limited Company) is one of the largest companies in Indonesia that produces cement. The application of the ERP-based Supply Chain Management concept to the distribution system of PT Semen Indonesia is needed to fulfill the needs of end customers. This analysis aims to measure the performance of supply chain core processes in companies that have links ranging from the flow of raw materials from suppliers to the hands of final consumers, as well as ERP implementation in order to find out the positive and negative impacts of ERP implementation at PT Semen Indonesia in improving the distribution system. The research method used is qualitative by collecting related data and studies of documentation to map the ERP-based Supply Chain implementation at PT. Semen Indonesia, especially in the final product distribution process. The result achieved is to get a comparison between the positive and negative impacts of ERP implementation at PT Semen Indonesia in improving the distribution process. ERP implementation at PT Semen Gresik has a good impact on the effectiveness and efficiency of the distribution system improvement process, but also has consequences for the effectiveness and efficiency obtained. While the results of the analysis through business process modeling, the cement distribution process in the research object is included in the Supply Chain Operations Reference (SCOR) delivery process with the category of stocked product companies. Activities in the business process do not all follow the activities at SCOR, there is one activity that is not appropriate, namely providing proof of payment to customers, because the initial payment mechanism implemented by PT. Semen Indonesia.
PENGARUH MANAJEMEN RANTAI PASOK BERBASIS ERP DALAM MENINGKATKAN KINERJA PT. FURNITUR BATAM BINA PERKASA Cuandra, Fendy; Maytanius, Jerry; Leonardo; Sembiring, Diamend Tino; Lim, Ricky
TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN Vol. 2 No. 4 (2022): July 2022
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/transekonomika.v2i4.141

Abstract

Business development in the era of the 21st century has grown very rapidly and has undergone a continuous metamorphosis. Every business actor in every business category is required to be sensitive to any changes that occur and place an orientation to customer satisfaction as the main goal. Supply Chain Management is a mechanism that connects all parties concerned and the activities involved in converting raw materials into finished goods. The importance of the role of all parties from suppliers, manufacturers, distributors, retailers to customers in creating cheap, quality and fast products is what gave birth to a new concept, namely supply chain management.
ANALISIS MANAJEMEN OPERASIONAL PADA PT SINDO MANUFAKTUR INDUSTRI Fiona; Theophilia, Jocelyn; Juniarty, Shely; Ardiyano, Benwanto; Hutagaol, Sherina Romaito Br; Cuandra, Fendy
TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN Vol. 3 No. 2 (2023): March 2023
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/transekonomika.v3i2.396

Abstract

The current business environment has prompted various companies to develop strategies to stay competitive. One effective way to do this is through good operational management. PT Sindo Manufaktur Industri is a manufacturing company that specializes in mass production and contract manufacturing services for various industrial products. The company has recognized the importance of operational management and has taken steps to improve it. The objective of this research is to analyze the operational management of PT Sindo Manufaktur Industri. This study uses primary qualitative data and collects information through interviews with the company's operational manager. The research findings reveal that PT Sindo Manufaktur Industri has not implemented many good operational strategies at present, but this is not necessary as their business processes are not complex. As their business expands in the future, they can consider implementing various operational management strategies suggested by the authors of this study.
ANALISIS PERBANDINGAN MANAJEMEN OPERASIONAL PT. INDOBANGKIT PERTAMA SUKSES SEBELUM, SELAMA DAN SETELAH PANDEMI COVID-19 Cuandra, Fendy; Shereen; Jennifer; Kartono, Rico; Cindy; Bhuan, Sun
TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN Vol. 3 No. 2 (2023): March 2023
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/transekonomika.v3i2.397

Abstract

PT Indobangkit Pertama Sukses is a manufacturing company that has been operating since 2016. It specializes in plastic manufacturing, producing Assoy Plastic, Meebag, Thinpack, PVC Rope, and T-bag. This research analyzes the operational management of PT Indobangkit Pertama Sukses before, during, and after the COVID-19 pandemic using qualitative data gathered through observation and interviews (conducted via Zoom Meeting) with operational managers. The research was conducted in Batam, where the company is located. The findings show that PT Indobangkit Pertama Sukses involves many parties and requires good product and information flow. The SCM concept can help the company plan production schedules and raw material supply to produce high-quality products. PT Indobangkit Pertama Sukses manages inventory and forecasting management well, achieving a large turnover. The company has carried out Planning, Scheduling, and Controlling in every activity and overcomes the obstacles of production machines that often break down.
ANALISIS PERBANDINGAN MANAJEMEN OPERASIONAL PADA PEGATRON CORPORATION SEBELUM, SELAMA, DAN SETELAH PANDEMI Cuandra, Fendy; Lysion, Olivia; Wijaya, Charlie; Andyana; Gunadi, Jacky
TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN Vol. 3 No. 3 (2023): May 2023
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/transekonomika.v3i3.413

Abstract

This study analyzes the operational management of Pegatron Corporation, a Taiwan-based manufacturing company that expanded to Batam, Indonesia in July 2019. Pegatron Corporation produces a variety of computing devices such as notebook and desktop PCs and motherboards, as well as consumer electronics like tablets, game consoles, and multimedia players. In addition, the company also manufactures communication devices including smartphones, broadband and networking devices. The research objective is to compare Pegatron Corporation's operational management before, during, and after the Covid-19 pandemic using a qualitative approach in the city of Batam. The study focuses on key areas such as manufacturing processes, materials management, and supply chain management.
Analisis Supply Chain Management dan Enterprise Resource Planning pada Perusahaan H&M Angelino, Kevin; Jenny; Lina; Hendri Wijaya; Tondy; Fendy Cuandra
Humantech : Jurnal Ilmiah Multidisiplin Indonesia Vol. 1 No. 6 (2022): Humantech : Jurnal Ilmiah Multidisiplin Indonesia
Publisher : Program Studi Akuntansi IKOPIN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/ht.v1i6.1534

Abstract

The development of world technology is very fast, so people can very easily communicate in any way without considering distance and time. One way to get it all is to have the internet. Over time the use of the internet is growing day by day. This has a positive impact on all groups of people because they can access it through Internet Banking. Apart from the positive side of the internet, it turns out that there are also negative impacts from the internet on people's daily lives, such as credit card burglary through the Internet Banking system, so the public or customers must be cautious in guarding against credit card burglaries carried out by irresponsible persons, on the other hand, Indonesian banks have several regulations in place to protect their customers, especially in the use of credit cards. For example, customers can sue criminally, where customers can report the bank as a credit card provider to the authorities on the suspicion that the bank has distributed customer personal data. At the same time, civilly, they can claim compensation from the bank. The number of cases related to the leakage/misuse of customer personal data has become a central issue in the banking industry. This problem is crucial because it is related to customer security and trust in the existence of banking institutions, so it needs to be addressed as much as possible.
Optimasi Sistem Manajemen Operasional di Perusahaan Andilaman Cuandra, Fendy
AsbaK Vol. 1 No. 1 (2023): Asbak Jurnal Ekonomi dan Bisnis
Publisher : Loddos Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69688/asbak.v1i1.62

Abstract

Penelitian ini bertujuan untuk menganalisis penerapan sistem manajemen operasional di PT. Unilever Tbk. Sistem manajemen operasional menjadi penting bagi perusahaan dalam mengoptimalkan efisiensi dan efektivitas proses operasional mereka. PT. Unilever Tbk merupakan perusahaan multinasional yang bergerak di bidang produksi barang konsumen, seperti makanan, minuman, perawatan pribadi, dan perawatan rumah tangga. Metode penelitian yang digunakan dalam studi ini adalah analisis deskriptif. Data yang digunakan diperoleh melalui tinjauan literatur, dokumen internal perusahaan, dan wawancara dengan manajemen perusahaan. Beberapa faktor yang dianalisis meliputi perencanaan operasional, pengendalian kualitas, pengelolaan rantai pasok, manajemen persediaan, dan pemeliharaan fasilitas. Hasil analisis menunjukkan bahwa PT. Unilever Tbk telah menerapkan sistem manajemen operasional yang baik. Perusahaan ini memiliki proses perencanaan operasional yang terstruktur dan memperhatikan aspek-aspek kritis seperti kapasitas produksi, peramalan permintaan, dan alokasi sumber daya. Pengendalian kualitas yang ketat juga dilakukan untuk memastikan produk yang dihasilkan sesuai dengan standar yang ditetapkan. Pengelolaan rantai pasok juga menjadi fokus utama PT. Unilever Tbk. Perusahaan ini menjalin kemitraan dengan pemasok dan distributor yang handal, serta menggunakan sistem informasi yang terintegrasi untuk memantau aliran produk secara efisien. Manajemen persediaan yang efektif juga membantu perusahaan mengoptimalkan stok barang dengan menghindari kelebihan atau kekurangan persediaan. Selain itu, PT. Unilever Tbk juga memberikan perhatian pada pemeliharaan fasilitas produksi mereka. Perusahaan ini melakukan pemeliharaan rutin dan pemantauan untuk memastikan operasional yang lancar dan mencegah terjadinya gangguan yang tidak diinginkan. Dalam kesimpulannya, PT. Unilever Tbk telah berhasil menerapkan sistem manajemen operasional yang efektif dan efisien. Penelitian ini memberikan pemahaman yang lebih baik tentang praktik terbaik dalam manajemen operasional bagi perusahaan manufaktur seperti PT. Unilever Tbk. Rekomendasi yang dihasilkan dari penelitian ini dapat menjadi masukan berharga bagi perusahaan dalam terus meningkatkan kinerja operasional mereka di masa depan.
Pengaruh Risiko Kredit terhadap Profitabilitas pada Bank Perkreditan Rakyat di Kepulauan Riau Alexander, Alexander; Cuandra, Fendy
Jurnal Ilmiah Poli Bisnis Vol 15 No 2 (2023): Volume 15 Nomor 2
Publisher : Politeknik Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30630/jipb.v15i2.1200

Abstract

The purpose of this research was to determine the effect of credit risk, liquidity risk, leverage, bank size, operating efficiency, inflation, gross domestic sales on profitability. This research uses quantitative method techniques and uses a purpose sampling method in analyzing research objects which also uses cross section and time series studies. The object of this research is the Rural Banks in the Riau Islands. A sample of 35 Rural Banks registered with the Financial Services Authority in the period 2017 to 2022. Data analysis used the SPSS Statistics 25 application and EViews 12 to obtain descriptive statistical data, panel regression analysis, F test, t test, and coefficient of determination. The results show that there is a significant influence on several variables. Where the variables credit risk, leverage, bank size, operating efficiency and inflation have a significant negative effect on profitability and the gross domestic gross variable also has a positive relationship with profitability. Meanwhile, liquidity risk has no influence on the profitability of Rural Banks in the Riau Islands.
Analysis of the Effect of Service Quality on Loyalty in Banking Customers Cuandra, Fendy; Wijaya, Calvin; Candy, Candy
Inovbiz: Jurnal Inovasi Bisnis Vol 12, No 1 (2024)
Publisher : Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/inovbiz.v12i1.3656

Abstract

This research aims to understand the impact of service quality, trust, brand image, brand awareness, and CSR (Corporate Social Responsibility) on customer loyalty, with customer satisfaction as an intervening variable in conventional banks. This research is grouped as causal-comparative research. This study targets Batam conventional banks as the subject. Purposive sampling is used to select samples, and the selected samples must meet certain requirements. Bank Rakyat Indonesia, Bank Central Asia, and Bank Negara Indonesia were chosen as samples because they were recipients of the title "The Most Reliable Bank" at the 2022 Indonesian Banking event. The research sample consisted of 342 respondents who were customers of Batam conventional banks. Collecting data information through distributing questionnaires was carried out using digital media such as Google Forms. The data analysis method used is partial least squares analysis using the SmartPLS version 3.0 tool. The research results show that brand image, service quality, and brand awareness can significantly influence customer loyalty. However, corporate social responsibility is not able to provide a significant influence on customer loyalty. Apart from that, rust is not able to have a significant impact on customer loyalty, which is moderated by customer satisfaction.
Co-Authors Agriffina, Joicelyn Agustian, Willien Albert Lee Alex ander Alexander Alexander, Alexander Ali, Lutfy Setia Wahyudi Haqiqi Alifia Lisda Zetty Aqmi Alvin Noveranzo Chandra Andre Steven Andrea Olivia Liu Andreas Yoshiro Ogawa Andrianus, Lian Andryanto Andyana Angel Angel Angel Angel Angela Angela Adriyanti Yang Angelina Angeline Aurellia Angelino, Kevin Angesty, Viviana Anisa Yesika nababan Anjela Anjela Aprillia, Novi Arafah, Nadiya Nur Ardiansyah, Rano Ardiyano, Benwanto Arini Alfa Mawatdah Astuti, Dessy Bastanta Sebayang Bhuan, Sun Candy, Candy carol, caroline Caroline Caroline Caroline Marninda Cerina Cerina Charlie Wijaya Charmaine, Charmaine Cheren Cheren Christini, Julia christy angeline Cindy Clorina, Jesslyn Cristina Tan Cut Tiffany Ferina Daniel Daniel Darmawan, Hendry Darvin Dennis Yang Depari, Irene Juwita Desianti Desianti Dessy Astuti Dewi Marcella Dewi Ratnasari Dewi Ratnasari Dewi, Meirita Sita Dian Sabrina Syaharni Diva Maharani Dyfan Dyfan Dyfan, Dyfan Elbert Henokh Tanberius Elinda Nurul Hasana Ella, Monica Ellyn Olivia Emilya Eric Marthino Erika Gustian Fauzi Erlin Erlin Erni Erni Faradilla Shava Ramadhani Fariono Ong Febby Lionna Feblicia, Shirley Febriani Fajar Wati feby Felicia Koo Ferina, Cut Tiffany Fernando Fidia Fiona Flowerensia, Dionna Gabrie Luvia Giorgyna Giorgyna Giorgyna, Giorgyna Goh, Joan Gunadi, Jacky Gusfandi Gusfandi Hardianto Hardianto Haris Haris, Haris Harris Kristanto Hasana, Elinda Nurul Henderson, Henderson Hendri Hendri HENDRI WIJAYA Hendry Charles Herman Herman Hesniati, Hesniati Houce Mariano Huang, Chyntia Hutagaol, Sherina Romaito Br Indah Novitasari Irene Juwita Depari Irvin, Irvin Iwan Setiawan Jacelyin Jacelyin Jacelyin, Jacelyin Jacky jeffry kurniawan Jeffry Kurniawan Jennifer Jenny Jeslin Jessica Novia Jessica Valeria Jesslieca, Jesslieca Jesslin Clorina Jessy Joey Jofen Cenedi Jongestu Jolinna, Cindy Yulianto Jones, Ivan Joven Joven Joven, Alfred Jovianto, Jovianto Joycelin, Joycelin Joyceline Tan Julian Fredic Herwanto Julianto, Tri julnando lim JUNIANTO JUNIANTO Juniarty, Shely Junita Kamilatunnaimah, Mutiara Kartono, Rico Kelly Kelly Kelly Kelvin Kelvin Kelvin Kelvin Kelvin Kendy Setiawan Hartono Kevin Louis Kristina Kurniawan, Jeffry Lady Lady, Lady Lalita, Nasar Buntu Laulita, Nasar Buntu Leonard Suryadi Yusuftan Leonardo Lian Andrianus Lian Andrianus Lie, Hardy Winata Lie, Tommy Lily Purwianti Lim, Ricky Lina LINDAWATI Louis Hernandez Louis Novendy Louis, Kevin Lusi Ratnawati Lutfy Setia Wahyudi Haqiqi Ali Lysion, Olivia M Riqfi Tau Macnico, Peter Maggie Maggie Maharani, Delby Manurung, Windy Octaviana Marliana Marliana Marthin, Ricko Mawatdah, Arini Alfa Maytanius, Jerry Meilani, Lara Meirita Sita Dewi Melsen, Fandion Merina Merina Methilda Lorency Sianturi Michael Setiawan Michael Setiawan, Michael Michelle Angel Lim Muhammad Azril Akbar Muhammad Saprudin Muhammad Syachrani Hafidz Mutiara Kamilatunnaimah Na, Bai Nadiya Nur Arafah Nina Pramita Novitasari, Indah Nuraeni, Yuni Oktalia, Adeline Oktarianto, Eddy Owen Owen Pahlevi, Renza Patricia Patricia Permata, Nadiva Surya Pramita, Nina Priscillia Paramitha Tanujaya Putra, Edy Yulianto Qadri, Rizni Aulia Rama Mega Ryana Raymond Raymond Rena Rena Renndy Ferdianto Rensia Ester Ricardo Ricardo Ricardo, Ricardo Ricky Wibowo Ricky Wibowo Rico Lim Gestu Rio Fernando, Rio Rizni Aulia Qadri Rizni Aulia Qadri Roby Tan Rovina Rovina rudiyanto Ryan Harsana Jasa Salsabilah Sirait Sandra, Novi Selli Selli Sembiring, Diamend Tino Septriana Seren, Seren Shelvina Shelvina Shereen Sherina Sherina Sherry Shevia Shevia Shevia, Shevia Shieny Tan Putri Shinta Dewi Shirley Feblicia Sisca, Veni Stefania Rumapea Stella Stella Stephanie Stephanie Stephanie Stephanie Steven, Andre Suandri, Hardi supriyadi arifin Susanto, Stefhani Tamsi Tamsi Tan, Charles Tan, Cristina Tan, Helen Tanujaya, Priscillia Paramitha Tasya, Alcung Tethannia Krishermawanti Theo, Stella Theophilia, Jocelyn Tina, Tina Titan Martinus Tjoa, Kevin Tommy Lie Tondy Tony kwok Tri Julianto Valentina, Cindy Valentini, Cynthia Vangoh, Irene Verina Verina Vincent Nicholas Wu Vincent Vincent Vincent Vincent Viona viona, Viona Vivi Liliani Viviani, Viviani Whitney Ong Wijaya, Alexander Janio Wijaya, Calvin Willien Agustian Willyanto, Lia Winata Lie, Hardy Windy Octaviana Manurung Yolanda Yolanda, Yolanda Yudhaputri, Egabetha Amirah Yulianti Yulianti Yuswardi yuswardi, Yuswardi Zai, Immanuel Zidane Zidane