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A Review of Emotional Intelligence and Multicultural Competence in Indonesian University Students: Learning Style and Social Support as Major Predictors of Academic Achievement Hendra , Robi; Denmar, Denny; Wijaya, Hansein Arif; Tomi, Masvil; Yusuf, Muhammad; Sembiring, Dian Arisandy Eka Putra; Putri, Dea Amelia Dwi
Indonesian Educational Administration and Leadership Journal (IDEAL) Vol. 7 No. 2 (2025): Indonesian Educational Administration and Leadership Journal
Publisher : Program Studi Adminsitrasi Pendidikan Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/ideal.v7i2.50077

Abstract

This study examines how emotional intelligence (EI), multicultural competency (MC), learning style (LS), and social support (SS) affect university students' academic performance. In Jambi, Indonesia, 242 undergraduate students from three universities completed a five-point Likert-scale questionnaire. PLS-SEM with SmartPLS 3.0 tested the proposed relationships. Research indicates that learning style (β = 1.725, p < 0.001) and social support (β = 0.952, p < 0.001) significantly impact academic achievement, explaining 76.4% of its variance (R² = 0.764). Despite expectations, emotional intelligence (β = 0.072, p = 0.137) and multicultural competence (β = -0.030, p = 0.466) did not directly impact academic accomplishment. While multicultural competency negatively impacts learning style (β = -0.987, p < 0.001), social support is the biggest predictor of both learning style and academic accomplishment. Learning style and social support drive academic performance in the examined environment, while emotional intelligence and multicultural competency have minimal direct roles. The report recommends that colleges prioritize programs that help students identify and improve their learning styles and strengthen institutional and peer support systems above emotional intelligence and multicultural training. This study enhances our understanding of non-cognitive factors of academic success in multicultural Indonesian higher education. Keywords: PS-SEM, university students, Indonesia, academic performance, emotional intelligence, multicultural competency, learning style, social support
Modeling Actual Use Of Technology and Student Engagement in Biology Project‑Based Learning Using Artificial Neural Networks Sembiring, Dian Arisandy Eka Putra; Yusuf, Muhammad; Mardiyanti, Lely; Fauzan, Muhammad; Hendra, Robi
Indonesian Educational Administration and Leadership Journal (IDEAL) Vol. 7 No. 2 (2025): Indonesian Educational Administration and Leadership Journal
Publisher : Program Studi Adminsitrasi Pendidikan Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/ideal.v7i2.51335

Abstract

In higher education, especially science and biology, digital technology in project-based learning (PjBL) environments has improved student engagement and learning outcomes. technological, AI, and lecturer assistance have been studied in PjBL, but few have used Artificial Neural Networks (ANN) to analyze the complicated interactions between technological acceptance variables and student engagement. ANN is used to predict students' attitudes toward technology (ATT), intention to use technology (INT), actual use of technology in PjBL (AU-PjBL), and student engagement (SE) based on PEOU, PU, and Lecturer Support. Biology education students at Universitas Jambi completed a 35-item Likert-scale questionnaire. We created four ANN models: Model A (PU, PEOU → ATT), Model B (PU, ATT → INT), Model C (INT, LS → AU-PjBL), and Model D (AU-PjBL, LS → Each model was trained and tested using ten network configurations. Model performance was assessed using Root Mean Square Error (RMSE), and input variable relevance was determined via sensitivity analysis. All ANN models have low RMSE values for training and testing datasets, indicating good predicting accuracy. According to sensitivity analysis, PU predicts ATT better than PEOU, ATT predicts INT better than PU, INT predicts AU-PjBL better than LS, and AU-PjBL predicts SE better than LS. These data emphasize that students' perceived utility, positive attitudes, intention, and technology use drive biology PjBL involvement. The paper highlights ANN as a powerful analytical tool for modeling non-linear and interdependent relationships in technology-enhanced PjBL and gives practical implications for developing meaningful technology use and engagement learning environments. Keywords: Artifical neural network; actual use of technology; lecturer support; project-based learning; biology education.
The Impact of Parental Support, School Environment, Self-Efficacy, and Effort Expectancy on Innovative Work Behavior with Generative AI among SMK Students in Jambi Province Saudagar, Ferdiaz; Musyaiyadah, Musyaiyadah; Lestari, Agus; Wijaya, Hansein Arif; Hendra, Robi
Indonesian Educational Administration and Leadership Journal (IDEAL) Vol. 7 No. 2 (2025): Indonesian Educational Administration and Leadership Journal
Publisher : Program Studi Adminsitrasi Pendidikan Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/ideal.v7i2.52232

Abstract

his study aims to examine the influence of parental support, work environment, self-efficacy, and business expectations on the innovative work behavior (IWB) of students at the University of Jambi. Using a quantitative approach, data was collected through a structured questionnaire that was distributed to 310 students from various faculties. The research instrument has passed the validity and reliability test through Exploratory Factor Analysis (EFA) and Confirmatory Factor Analysis (CFA). Structural Equation Modeling (SEM) is used to test hypotheses. The model feasibility index showed a good fit (χ²/df = 2.91; RMSEA = 0.063; CFI = 0.934; TLI = 0.921). The results showed that the work environment and self-efficacy had a significant positive influence on IWB, while parental support and business expectations did not show a significant direct influence. However, parental support has a positive effect on self-efficacy, and the work environment significantly affects business expectations, which suggests an important indirect pathway. This model explains 48.6% of the variance in IWB. The novelty of this study lies in the integration between environmental factors and personal psychological factors in a single model to predict student innovation behavior in the context of higher education. These findings provide insights for educational institutions to strengthen the potential for student innovation through improved learning environments and confidence-building programs. This research contributes to the development of science in the field of physics education by offering a model of student behavior that supports the formation of innovative, confident, and proactive learners of important attributes in the advancement of science and education. Keywords: Parental Support, Work Environment, Self-Efficacy, Effort Expectancy, Innovative Work Behavior
Determinants of Learning Satisfaction in Technology-Integrated Higher Education: The Role of Digital Competence and Self-Regulated Learning Sari, Liza Puspita; Habibi, Akhmad; Hendra, Robi
Tekno - Pedagogi : Jurnal Teknologi Pendidikan Vol. 15 No. 2 (2025): Tekno-Pedagogi
Publisher : Program Magister Teknologi Pendidikan Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/teknopedagogi.v15i2.47792

Abstract

The integration of digital technologies into higher education has transformed instructional practices and reshaped determinants of student learning satisfaction. This study investigates the influence of self-efficacy, academic service quality, digital competence, and self-regulated learning on student satisfaction within a technology-integrated biology education context. A quantitative survey design was employed involving 155 undergraduate students selected from a population of 360 students at a public university in Indonesia. Data were collected using a five-point Likert-scale questionnaire and analysed through PLS-SEM. The measurement model demonstrated satisfactory reliability and validity, with all constructs meeting the required thresholds for factor loadings, composite reliability, and average variance extracted. The structural model revealed that academic service quality (β = 0.361, p < 0.05) and self-regulated learning (β = 0.516, p < 0.001) significantly and positively predicted student satisfaction. In contrast, self-efficacy and digital competence did not exhibit significant direct effects. The model explained 85.7% of the variance in learning satisfaction (R² = 0.857), indicating strong predictive capacity. These findings suggest that within technology-integrated higher education environments, students’ capacity to regulate their learning processes and the quality of institutional academic services play more decisive roles in shaping satisfaction than technical digital skills alone. The study contributes empirical evidence to the discourse on technology-enhanced pedagogy by emphasizing the strategic importance of self-regulation and institutional service systems in optimizing digitally mediated learning experiences.
Transformational Leadership and Workload Driving Performance through Innovation and Job Satisfaction in Rural Education Partiwi, Marsa Hijro; Hendra, Robi; Muazza, Muazza; Yanto, Yanto
Tekno - Pedagogi : Jurnal Teknologi Pendidikan Vol. 15 No. 2 (2025): Tekno-Pedagogi
Publisher : Program Magister Teknologi Pendidikan Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/teknopedagogi.v15i2.48403

Abstract

This study examines how transformational leadership and workload drive teacher performance through innovative work behaviour and job satisfaction in a rural educational context. While previous studies have explored these variables separately, empirical evidence integrating leadership, workload, innovation, and satisfaction within rural education settings remains limited. Using a quantitative cross-sectional design, data were collected from 362 teachers in Kerinci District, Jambi Province, Indonesia, and analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM). The results show that transformational leadership significantly influences innovative work behaviour (β = 0.386, p < 0.001) and job satisfaction (β = 0.120, p = 0.010). Workload emerges as the strongest predictor of innovative work behaviour (β = 0.578, p < 0.001) and job satisfaction (β = 0.648, p < 0.001). Furthermore, innovative work behaviour (β = 0.171, p = 0.015) and job satisfaction (β = 0.497, p < 0.001) positively affect teacher performance. These findings highlight that teacher performance in rural education is shaped not only by inspirational leadership but also by structured and manageable workloads that foster innovation and satisfaction. This study contributes to leadership and organizational behaviour literature by clarifying the mechanisms through which leadership and workload influence performance in developing-region educational contexts and offers practical implications for school leadership and educational policy.
IMPROVING LIBRARY CUSTOMER SATISFACTION THROUGH THE IMPLEMENTATION OF THE SMILE AND GREET CAMPAIGN Akmal Sutja; Robi Hendra; Rio Dezaneru; Mohamad Muspawi; Yantoro Yantoro
Dinasti International Journal of Education Management And Social Science Vol. 2 No. 4 (2021): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v2i4.759

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The ability of library staff in building visitors’ trust and assurance determines customer satisfaction and service quality. The purpose of this research is to find out the improvement of customer satisfaction through the application of smiling and greeting in circulation service at the library of Jambi University. This research is a service action research. The subjects were 30 students of Jambi University. This research was conducted in two cycles, using steps in action research which included planning, action, evaluation and reflection. This research was conducted collaboratively between researchers as observers and library staff as service providers. Data collection techniques used in this study include questionnaires, observations, interviews, and check lists. The result of this study obtained the percentage of customer satisfaction before the implementation of service is 48% with a moderate level, then increased by 17% to 67% with a high level in the first cycle and in the second cycle increased by 14% to 81% which is the highest level achieved due to morning greetings with hands folded in front of the chest, smiling teeth and small talks that ask questions related to customers’ personal.
The Relationship of Perceived Digital Competence and Attitude, and Learning Agility in Student Engagement Nanang Sriyadi; Sofyan; Robi Hendra
Jurnal Penelitian Pendidikan IPA Vol 11 No 8 (2025): August
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v11i8.10082

Abstract

This study explores the relationships between perceived digital competence, attitude towards digital technology, learning agility, and student engagement among 246 junior high school students in Muaro Jambi Regency. Using a quantitative approach and Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis, the research investigates how these variables interact to influence sustainable student engagement in a digitally enriched academic environment. The findings indicate that perceived digital competence significantly influences learning agility (β = 0.70), while its direct impact on student engagement is negligible (β = -0.02). Similarly, attitudes toward digital technology positively predict learning agility (β = 0.70) and moderately affect student engagement (β = 0.34). Learning agility emerges as a critical mediator, significantly contributing to student engagement (β = 0.48). These results emphasize the pivotal role of learning agility in bridging digital competence, attitudes, and engagement in academic contexts. The study underscores the importance of fostering adaptable and motivated learners to enhance engagement and calls for targeted interventions to strengthen students’ digital capabilities and attitudes. Future research should consider broader sample diversity and include additional antecedents to refine the model and enhance its generalizability.
The Influence of Digital Competency and Teacher Leadership on Innovative Behaviour and Teaching Performance in Jambi Province Joni, Muhammad; Susanti, Nova; Hendra, Robi
Tekno - Pedagogi : Jurnal Teknologi Pendidikan Vol. 15 No. 2 (2025): Tekno-Pedagogi
Publisher : Program Magister Teknologi Pendidikan Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/teknopedagogi.v15i2.47480

Abstract

This study aims to analyse the influence of digital competency and teacher leadership on innovative behaviour and teaching performance among teachers in Jambi Province, reflecting the growing demands of modern education that require teachers to adapt to technological advancements and demonstrate strong leadership within instructional settings. Using a quantitative approach, data were collected through a validated Likert-scale questionnaire distributed online to 218 teachers selected through quota sampling. The data were analysed using PLS-SEM to examine the strength and significance of the relationships among the variables. The results indicate that both digital competency and teacher leadership have a significant positive effect on innovative behaviour, suggesting that teachers who possess stronger digital skills and leadership abilities are more likely to initiate and adopt innovative practices in the classroom. However, the study also reveals that digital competency and innovative behaviour do not have a direct significant impact on teaching performance, implying that improvements in teaching performance may depend on other factors such as organizational support, school culture, workload, or policy frameworks that were not examined in this research. These findings highlight the importance of adopting a more comprehensive approach when seeking to enhance teaching performance, as digital proficiency and innovation alone may not be sufficient without supportive institutional conditions. The study contributes to the existing literature on digital competence, teacher leadership, and innovation in the Indonesian educational context and provides valuable insights for stakeholders in designing more effective professional development and instructional improvement programs.
The Influence of Islamic Leadership, Organizational Culture, Organizational Climate and Work Behavior on Teacher and Employee Performance Muhammad Idris Addayan; Robi Hendra
Electronic Journal of Education, Social Economics and Technology Vol 6, No 2 (2025)
Publisher : SAINTIS Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33122/ejeset.v6i2.1146

Abstract

This study aims to analyze the influence of Islamic Leadership, Organizational Culture, Organizational Climate and Work Behavior on Teacher and Employee Performance at Al-Azhar Jambi, Bungo, and Tebo. Using descriptive quantitative research methods, data were collected from 310 teachers through questionnaires distributed online. Data analysis was carried out using the Smart-PLS 4 application, which allows for effective testing of relationships between variables. Islamic leadership has a positive and significant effect on teacher and employee performance. Organizational culture has a positive and significant effect on teacher and employee performance. Islamic leadership also has a significant positive effect on work behavior, with the Organizational Climate coefficient having a significant effect on work behavior. Work behavior shows a very strong and significant effect on teacher and employee performance.
The Influence of Transformational Leadership, Organizational Culture, Organizational Communication, and Organizational Commitment on Teacher Performance in Indonesia: A Study in Jambi Province Mahesa Nababil; Robi Hendra; Akhmad Habibi
Electronic Journal of Education, Social Economics and Technology Vol 6, No 2 (2025)
Publisher : SAINTIS Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33122/ejeset.v6i2.1145

Abstract

This study aims to analyze the influence of transformational leadership, organizational culture, organizational communication, and organizational commitment on teacher performance in Keliling Danau District. In the context of education, teacher performance is influenced by various internal factors within the school organization. The research method used is descriptive quantitative with teachers and a sample of 325 teachers taken using the Slovin formula. Data were collected through a validated questionnaire and analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM) techniques. The results of the study indicate that transformational leadership has a significant positive effect on teacher performance and organizational commitment. Organizational culture also contributes positively to organizational communication and teacher performance. Additionally, good organizational communication enhances teacher commitment, which in turn positively impacts their performance. These findings emphasize the importance of integrating leadership, culture, communication, and commitment in creating a productive work environment for teachers, particularly in areas with challenges such as Keliling Danau.
Co-Authors Ade Kusmana Adellia Adellia Affriliani Affriliani, Affriliani Agustin, Salsabila Agustira, Arza Ahmad Ridwan Akhmad Habibi Akhmad Habibi, Akhmad Akmal Sutja Aldino, Sopyan Ali Idrus Ali Sadikin Ali Sadikin Amirul Mukminin Aprililitzavivayarti, Aprililitzavivayarti Aprillitzavivayarti Aprillitzavivayarti Aprillitzavivayarti, Aprillitzavivayarti Atiyyah, Jazilatul Ayu Wulandari, Bunga Bahri, Zainul Bestari, Nyami Boy Indrayana Budi Setiawan Cahaya Rahma Izandy CIndy SIntiya Coziffya, Meryza Danisma, Danisma Danola Padang, Astri Denny Denmar Dezaneru, Rio Dian Arisandy Eka Putra Sembiring Dinda Anggun Kurnia Dinda Khairunnisa, Dinda Dwipa, Rendy Dyfa Maharani Andalusia Elfina, Ira Ella Febriyanti Fadilah, Muhammad Irzi Fathiah Rahmadani Febriyanti, Ella Fidhiya Marlan Utami Firman Firman Firman Firman Fitriana Fitriana Francisco D. Guillén-Gámez Friscilla Wullan Tresta Gen Dekti Hajrawati Hansein Arif Wijaya Hary Soedarto Harjono Hendra Sofyan Hendri Hendri I Wayan Sumandya Indria Nurfadanti Irma Sulistyawati Istifada Istifada Jatmiko Budi Santoso Jazilatul Atiya Jehlie Alaisa Marasigan Contreras K.A. Rahman Kemas Abdu Rahman Lalu Nurul Yaqin Leni Rahmadani Lestari, Agus Lestari, Nindi Linardo Pratama Lutfi Lutfi Mahesa Nababil Mandela, Erna Memi, Memi Mohamad Muspawi Mohamad Muspawi Mohd Afifi Bahurudin Setambah Mohd Faiz Mohd Yaakob Muazza Muazza Muhammad Fauzan Muhammad fauzan Muhammad Idris Addayan Muhammad Joni Muhammad Ridwansyah Muhammad Rifqi Muhammad Safri, Muhammad Muhammad Yusuf Muhammad Yusuf Mukhlash Abrar Mursyd, Danial Musyaiyadah, Musyaiyadah Nanang Sriyadi Nisa, Salsa Nofi Fitri Salfika Nova Susanti Nova Triana Hakim Okky Wulandari Okky Wulandari Partiwi, Marsa Hijro Pratama, Robin Putri Ayu Lestary Putri Nurhidayati Putri, Dea Amelia Dwi Qudwatie, Muhammad Rafiqi Ragil Prastian Ramadhanti, Sri Rangga Ernanto Rio Dezaneru Risna Fadillah Robin Pratama Roihan, Muhammad Rudi Hartono Rukmana, Lisa Ryan Ilhamsyah Safitri, Rahma Ayu Saputri, Lidya Saputri, Nadila Sari, Liza Puspita SAUDAGAR, FERDIAZ Serlly Serlly Serlly, Serlly Setiyadi, Bradley Setiyadi, Bradley Siskawati, Garina Siti Amanah Sofyan Sofyan Sri Wachyunni Supian Syifa Nurul Huda Tersta, Friscilla Wulan Tomi, Masvil Turki Mesfer Alqhatani Utama, Galuh Tulus Utami, Sindi Marsya Wahyudi, Astari Wati, Suci Rahma Widana, I Wayan Wijaya, Hensein Arif Wila Yurnita Wulandari, Okky YAAKOB, MOHD FAIZ MOHD YANTO YANTO Yantoro, Y Yantoro, Yantoro Yovinda, A. Noven Yuliana Afifah Yundi Fitrah Yusa Hendra Pratama Zainul Bahri Zuhri Saputra Hutabarat Zusmita Wasni, Nila