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All Journal Jurnal Lanskap Indonesia Jurnal Agribisnis dan Ekonomi Pertanian Jurnal Manajemen dan Agribisnis SOCA: Jurnal Sosial Ekonomi Pertanian MATRIK: JURNAL MANAJEMEN, STRATEGI BISNIS, DAN KEWIRAUSAHAAN JURNAL SISTEM INFORMASI BISNIS Sosiohumaniora Jurnal Sosial Ekonomi Pertanian Jurnal Agro Ekonomi Jurnal Tanaman Industri dan Penyegar JAM : Jurnal Aplikasi Manajemen Indonesian Journal of Business and Entrepreneurship (IJBE) Jurnal Agribisnis Indonesia (Journal of Indonesian Agribusiness) Forum Agribisnis Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Jurnal Manajemen Teori dan Terapan Al-Ahwal: Jurnal Hukum Keluarga Islam Binus Business Review Jurnal REKOMEN (Riset Ekonomi Manajemen) Caraka Tani: Journal of Sustainable Agriculture Informatika Pertanian Inovasi : Jurnal Ekonomi, Keuangan, dan Manajemen SEIKO : Journal of Management & Business JURNAL PENDIDIKAN TAMBUSAI Creative Research Journal Jurnal Jamu Indonesia Jurnal Manajemen Jurnal Agro Ekonomi Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Journal of Food System and Agribusiness (JoFSA) BEMAS: Jurnal Bermasyarakat Business Review and Case Studies International Journal of Economics, Business, and Entrepreneurship (IJEBE) In Right: Jurnal Agama dan Hak Azazi Manusia Share: Jurnal Ekonomi dan Keuangan Islam Indonesian Journal of Multidisciplinary Science Jurnal Pusat Inovasi Masyarakat International Journal of Agriculture System Journal Research of Social Science, Economics, and Management Eduvest - Journal of Universal Studies Revenue: Lentera Bisnis Manajemen Jurnal AGRISEP: Kajian Masalah Sosial Ekonomi Pertanian dan Agribisnis Jurnal Hukum Islam Asian Journal of Social and Humanities Indonesian Journal of Jamu
Siti Jahroh
Departemen Manajemen Dan Bisnis, Fakultas Sekolah Bisnis, Institut Pertanian Bogor, Jln. Raya Padjajaran, Kampus IPB Gunung Gede, Bogor 16151, Jawa Barat, Indonesia
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Customer Retention Sebagai Mediasi Pengaruh Digital Marketing dan Customer Experience Terhadap Penggunaan Aplikasi Ruang Guru Zaki, Ahmad; Puspita, Jeni; Jahroh, Siti
Revenue: Lentera Bisnis Manajemen Vol. 2 No. 02 (2024): Mei 2024
Publisher : Lentera Ilmu Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59422/lbm.v2i02.477

Abstract

Penelitian ini bertujan untuk mengetahui pengaruh dari digital marketing dan customer experience yang di mediasi oleh customer retention penggunaan aplikasi terhadap aplikasi Ruang Guru. Populasi dalam penelitian ini menggunakan sampel sebanyak 34 responden yang merupakan pengguna aplikasi Ruang Guru di Indonesia. Teknik pengambilan data yang digunakan adalah teknik non probability sampling dengan purposive sampling dengan cara menyebar kuesioner penelitian menggunakan google formulir di media sosial, teman kerja dan mahasiswa. Metode pengolahan data menggunakan smartPLS dengan tujuan untuk menguji hipotesis. Hasil penelitian ini menunjukkan bahwa digital marketing terbukti tidak berpengaruh secara positif dan signifikan terhadap keputusan penggunaan aplikasi, customer experience terbukti tidak berpengaruh secara positif dan signifikan terhadap keputusan penggunaan aplikasi, customer retention terbukti signifikan dan tidak dapat memediasi atas pengaruh kualitas layanan terhadap keputusan penggunaan aplikasi. Penelitian ini merekomendasikan kepada pihak Ruangguru untuk meningkatkan pembelian, disarankan untuk dapat lebih menigkatkan keefektifan aplikasi supaya pelanggan mudah dalam menggunakan aplikasi ruangguru. Hal ini di karenakan beberapa pengguna aplikasi ruangguru kesulitan dalam memahami dan menggunakan fitur di Aplikasi Ruangguru. Aplikasi Ruangguru diharapkan supaya dapat mempertahankan citra merek dan kualitas layanan yang sudah cukup baik untuk mempertahankan atau meningkatkan keputusan pembelian pada aplikasi Ruang guru
ANALISIS SISTEM USAHA TANI LIDAH BUAYA DI KABUPATEN BOGOR Suprabowo, Rizky Lutfi; Jahroh, Siti
CREATIVE RESEARCH JOURNAL Vol 2 No 01 (2016): Creative Research Journal
Publisher : Badan Penelitian dan Pengembangan Daerah Provinsi Jawa Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34147/crj.v2i01.15

Abstract

Sebagai daerah yang pernah dicanangkan menjadi daerah pengembangan komoditas lidah buaya, perkembangan komoditas lidah buaya di Kabupaten Bogor mengalami kemunduran sampai saat ini. Penelitian ini bertujuan untuk mengetahui performa keterkaitan ke depan dan ke belakang pada usahatani serta nenganalisis pendapatan usahatani lidah buaya di Kabupaten Bogor. Metode kualitatif mendeskripsikan mengenai keterkaitan ke belakang dan ke depan pada usahatani. Metode kuantitatif digunakan untuk menganalisis struktur biaya, penerimaan, pendapatan, nilai rasio R/C dan uji beda Mann-Whitney U Test. Hasil penelitian ini menunjukkan bahwa performa keterkaitan ke belakang sudah baik, sedangkan performa keterkaitan ke depan juga cukup baik karena saat ini sudah ada pasar dan pabrik pengolahan. Penyiangan gulma dalam usahatani lidah buaya ada dua metode yang digunakan petani yaitu metode herbisida dan metode manual. Nilai R/C atas biaya tunai petani metode herbisida dan manual sebesar 3,41 dan 3,39, sedangkan jika dilihat nilai R/C atas biaya tunai petani responden secara keseluruhan sebesar 3,40. Nilai R/C atas biaya total petani metode herbisida, manual serta metode secara keseluruhan yaitu sama, sebesar 2,82.
A Text Analytic on Dynamic Capability Yudistira, Yudi; Arkeman , Yandra; Andati, Trias; Jahroh , Siti
International Journal of Economics, Business, and Entrepreneurship Vol 5 No 2 (2022): IJEBE July - December 2022
Publisher : FEB - Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/ijebe.v5i2.224

Abstract

Business strategy is a variable that affects the use of financial and non-financial performance metrics by firms. Companies use financial and non-financial performance measurements as a source of information to make continuous changes. This constant improvement encourages the development of dynamic capabilities so that the business may compete effectively in an environment of intense competition. A company's business plan serves as a guide for enhancing its fundamental skills. Unique resources in the form of dynamic capabilities represent core competences. Companies have diverse dynamic capabilities. This distinction provides a corporation with a competitive advantage over its rivals. This study aims to identify the published development map and trend of Dynamic Capability from trustworthy sources. More than 873 Scopus-indexed research publications were reviewed. The export data is then processed and analyzed with the R Biblioshiny program to generate the development map for Dynamic Capability. According to the study's findings, the number of publications on the evolution of research's function continues to climb. In addition, the study draws a number of important findings about Dynamic Capability and the direction of future research development.
Meningkatkan kecerdasan naturalis anak usia 5-6 tahun melalui bermain sains di Paud Al Irsyad Siti Jahroh; Arie Widyastuti; Rizawati
BEMAS: Jurnal Bermasyarakat Vol 5 No 1 (2024): BEMAS: Jurnal Bermasyarakat
Publisher : LPPMPK-Sekolah Tinggi Teknologi Muhammadiyah Cileungsi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37373/bemas.v5i1.1346

Abstract

Penelitian ini dilatarbelakangi oleh rendahnya kecerdasan naturalis pada anak usia 5-6 tahun, yang penting bagi perkembangan mereka dalam memahami lingkungan alam. Kecerdasan naturalis adalah kemampuan anak untuk mengenali, mengklasifikasikan, dan berinteraksi dengan elemen-elemen alam. Namun, di PAUD Al Irsyad Kebon Jeruk, Jakarta, ditemukan bahwa anak-anak belum menunjukkan perkembangan yang optimal dalam kecerdasan naturalis. Oleh karena itu, penelitian ini bertujuan untuk meningkatkan kecerdasan naturalis anak-anak melalui kegiatan bermain sains yang dirancang untuk sesuai dengan karakteristik perkembangan mereka. Metode yang digunakan dalam penelitian ini adalah penelitian tindakan kelas dengan model Kemmis dan Taggart yang dilaksanakan dalam dua siklus. Setiap siklus meliputi tahapan perencanaan, pelaksanaan tindakan, observasi, dan refleksi. Subjek penelitian ini adalah 13 anak kelompok B, terdiri dari 7 anak laki-laki dan 6 anak perempuan. Hasil penelitian menunjukkan adanya peningkatan yang signifikan dalam kecerdasan naturalis anak, yaitu dari 23% pada prasiklus menjadi 53,79% pada siklus I, dan mencapai 77% pada siklus II. Peningkatan ini melebihi kriteria keberhasilan yang ditetapkan sebesar 71%, menunjukkan bahwa metode bermain sains efektif dalam meningkatkan kecerdasan naturalis anak
Reputation Risk Management Related To Animal Welfare at Taman Safari Yohana Tri Hastuti; Siti Jahroh; Widodo Ramadyanto
Asian Journal of Social and Humanities Vol. 3 No. 2 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v3i2.446

Abstract

Taman Safari as one of the educational tourist destinations has a big responsibility in maintaining the welfare of the animals in it. Animal welfare is an important factor that affects the reputation of conservation institutions, especially in the face of public and media scrutiny. This article aims to analyze the risk management related to animal welfare in Taman Safaris in order to minimize the potential negative impact on the reputation of the institution. Through a reputational risk analysis approach, the study identifies key risk factors such as the treatment of animals, maintenance facilities, and the transparency of information provided to the public. The results of the analysis show that mitigation strategies, such as the implementation of international animal welfare standards and the improvement of transparent communication, are essential to maintain the reputation of the Taman Safari in the eyes of the public. With effective risk management, Taman Safari can maintain its image as an institution that cares about animal conservation and welfare.
Investment Risk Management of Bulk LPG Filling Station (SPBE) Construction Project In Sorong Ichwal Irawadi; Siti Jahroh; Widodo Ramadyanto
Asian Journal of Social and Humanities Vol. 3 No. 2 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v3i2.447

Abstract

The Sorong region is known as a natural gas producer in Indonesia, but the local community has not been able to enjoy the gas product, namely LPG, at the same price as on the island of Java or other regions. Investment opportunities to build SPBE in Sorong are very attractive and open very wide. This study aims to analyze the risks that can affect investment in the project. This study uses types and sources of data in the form of primary data in the form of opinions and experiences derived from the results of interviews and Forum Group Discussion (FGD).  The results of the analysis showed that 3 sources of risk were in the very high category, 22 sources of risk were in the high category, 35 sources of risk were in the medium category, 13 sources of risk were in the low to medium category, and 10 sources of risk were in the low category. After being given recommendations for the risk control process, it is estimated that 2 risks are still in the high category and 7 other sources of risk have been successfully downgraded to the medium category. At the planning stage, it is necessary to pay attention to the lack of commitment to gas volume and supply. At the EPC stage, material delays due to community disturbances, land execution, and work accidents need to be dealt with seriously.
Business Development Strategy in Telecommunication Company at PT XYZ Febrianto H Masigi; Siti Jahroh; Arry Ekananta
Asian Journal of Social and Humanities Vol. 3 No. 2 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v3i2.459

Abstract

The rapid and dynamic growth of the telecommunications and information industry in the era of Society 5.0 presents significant challenges for telecommunication providers, including PT XYZ, a leading telecommunications service company in Indonesia. This study aims to analyze internal and external factors affecting PT XYZ's business revenue, formulate alternative strategies, and prioritize business strategies to address challenges and enhance revenue. Using qualitative methods, data collection involved observation, interviews, surveys, and literature reviews, drawing from primary and secondary sources. The study employed SWOT, PESTLE, and Porter’s Five Forces analyses to evaluate the company’s environment comprehensively. Findings indicate that PT XYZ is positioned in cell I (Grow and Build) in the IE matrix, with IFE and EFE scores of 3.851 and 3.0, respectively. Recommended strategies include market penetration, product development, and integrative strategies such as ERP implementation to enhance operational efficiency and adapt to technological changes. The study underscores the importance of creating a diverse portfolio of customer-driven technology products and expanding market reach while adopting effective risk management practices. These strategies are expected to sustain PT XYZ’s competitive position and drive revenue growth in the telecommunications industry.
Comparative Analysis of Dairy Farming Management and Business Model Between East Java and West Java, Indonesia Jahroh, Siti; Atmakusuma, Juniar; Harmini; Fadillah, Achmad
Jurnal Manajemen & Agribisnis Vol. 17 No. 1 (2020): JMA Vol. 17 No. 1, March 2020
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1327.493 KB) | DOI: 10.17358/jma.17.1.96

Abstract

Milk is an essential commodity because the Government of Indonesia aimed to increase domestic milk production up to 50% by 2020. At the present, domestic milk production in Indonesia is only able to fulfill 20% of national milk demand. East Java and West Java Provinces are the main producers of milk in Indonesia. The objective of this study was to compare dairy farming management and business model between East Java and West Java, Indonesia. This study employed descriptive statistical and quantitative analyses. The dairy farming management questionnaire survey was conducted in May-July 2016 and the dairy business model survey was conducted in October-November 2018. There were no significant differences in dairy farming activities between farmers in Lembang and Malang whereas the average number of lactating cows is 5 and 3 heads, respectively. Farmers received farm gate price of Rp4,622 per liter in Lembang and Rp4,535 per liter in Malang. Based on net return over cash variable cost, farmers in Malang and Lembang earned around 20 percent from the milk price. There were six inclusive business models (IBMs) identified between smallholder farmers, cooperatives, and private companies with different characteristics have been implemented in East Java and West Java. It is suggested that cooperative improves its role in the integrated agribusiness system in order to improve the bargaining position of dairy farmers as well as in terms of cost-efficiency. The strategies and policies should be implemented to support development of sustainable, profitable and smallholder-inclusive dairy supply chains in East Java and West Java. Keywords: inclusive business model, integrated agribusiness system, dairy farming, milk production, net return
The Added Value of Bio-Business Product Diversification of Nutmeg (Myristica Fragrans) in North Maluku Province Palijama, Arnelia; Siti Jahroh; Juwita, Riskina
Jurnal Manajemen & Agribisnis Vol. 21 No. 3 (2024): JMA Vol. 21 No. 3, November 2024
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jma.21.3.319

Abstract

Background: Nutmeg (Myristica fragrans) is a native Indonesian plant that thrives in North Maluku Province. However, as one of the centers of nutmeg production, North Maluku is still lacking in carrying out nutmeg processing industry activities compared to other centers. Bio-business activities in the form of nutmeg product diversification have the potential to provide high economic value.Purpose: The objectives of this study are: first, to describe the nutmeg bio-business in North Maluku. Second, to analyze the added value obtained from the diversification of nutmeg products in North Maluku.Design/methodology/approach: The study was conducted from February to March 2024 in North Halmahera Regency and Ternate City, with a sample of 108 nutmeg farmers and 4 business actors. The study used a quantitative approach with a descriptive method from primary data. Furthermore, industrial trees were used in the study to provide an overview of the various types of products that can be produced from nutmeg commodities. Meanwhile, the Hayami method was used to determine the increase in added value from the diversification of nutmeg products.Finding/Result: The results of the study found that nutmeg bio-business activities in North Maluku Province resulted in product diversification from processed fruit skin, fruit flesh, seeds, and mace. Meanwhile, the highest added value of nutmeg product diversification in North Maluku is obtained from dried nutmeg seeds, nutmeg steam herbal medicine, nutmeg oil, and dried mace.Conclusion: The production of processed nutmeg products is still carried out as a home industry. There are nineteen (19) processed products that can be produced from nutmeg in North Maluku, as depicted in the industrial tree. The calculation of added value takes into account the proportion of nutmeg fruit to be processed products. Analysis of the added value of processed nutmeg products is carried out by calculating the added value per kilogram of nutmeg raw material for one production process.Originality/value (State of the art): This study is the first to analyze the added value of nutmeg bio-business product diversification in North Maluku Province. Keywords: Hayami method, home industry, industrial trees, nutmeg center, nutmeg processing
Factors influencing the brand credibility of Bank XYZ Tasya Meira Triadi; Siti Jahroh; Asep Taryana
Indonesian Journal of Multidisciplinary Science Vol. 4 No. 3 (2024): Indonesian Journal of Multidisciplinary Science
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/ijoms.v4i3.1054

Abstract

As a service provider, Bank XYZ has received numerous complaints from customers. These complaints must be addressed promptly to enhance customer satisfaction. When customers feel that their complaints are acknowledged and resolved, they tend to be more satisfied and trust that the bank can fulfill its promises. This trust leads to customers sharing information and giving recommendations, which positively influences the bank's brand credibility. This study aims to determine the effect of service quality, service recovery, and perceived justice on complaint handling satisfaction, as well as the direct and indirect effects of complaint handling satisfaction through WOM communication. The research sample consists of 250 customers who submitted complaints within the past year, and whose complaints were handled and resolved. Data collection was conducted via Google Forms. Data analysis using SEM-PLS. The fresult of the study indicate that service quality and perceived justice significantly influence complaint handling satisfaction, whereas service recovery does not have a significant impact on complaint handling satisfaction. Furthermore, complaint handling satisfaction has a significant and positive effect on brand credibility, both directly and indirectly through WOM communication. This shows that the higher the level of satisfaction with complaint handling, the greater the customers' trust in Bank XYZ.
Co-Authors A.A. Ketut Agung Cahyawan W Abdullah, Asaduddin Achmad Amiruddin Achmad Fadillah Adi Haryono Agus Maulana Ahmad Ridho Ahmad Rifai Ahmad Rifai Ahmad Zaki Ahmat Setiabudi Ajeng Siti Anggraeni Aji Hermawan Akimi Fujimoto Alwi Salam Makarim Amelia Utami Geraldine Mandagi Amzul Rifin Andika, Ridho Erfan Anggraini Sukmawati Anita Primaswari Widhiani Annetta Gunawan Annisa Falimantik Apriado, Albert Arie Widyastuti Arief Daryanto Arief Daryanto Arief Muhammad Sigit Arif Dzulfikar Arif Imam Suroso Arista, Galih Arkeman , Yandra Arry Ekananta Aruddy Asep Taryana Asep Taryana Astina Astina Bella Ganjar Priscila Ganjar Burhanuddin Umar Achmad Chasanah, Alfa Cindy Rianti Priadi Cita Nabila Thabrani Debra Ultimarchya Dominicus Savio Priyarsono Dyah Ayu Paramitha Eka Nurjati Elfrida Ratnawati Erwin Taufik Krisnadi Mangkudilaga Etriya Etriya Fadhila Akmaliyah Fadhila Hukmi Fadila Jzuqynova Burhani Fadila Jzuqynova Burhani Fariyanti, Anna Fauji Yamin Fauji Yamin Febriantina Dewi Febrianto H Masigi Gultom, Lamretta Handewi P. Saliem Harianto Harianto Harianto Harianto Harmini Herawati Herawati Ichwal Irawadi Idqan Fahmi Imam Teguh Saptono Indrawan, Dikky Intan Adhitya Rosmasari Irawan Wibisonya Janita Meliala Janita S. Meliala Jemmy Rinaldi JEMMY RINALDI Juliandara, Luthpiyah Juniar Atmakusuma Juwita, Riskina Kuntadi, Yahya Agung Kurniawan, Hary Larasati, Hasna Lestari, Yulia Setia Lilian Danil Lilik Noor Yuliati Lukman M. Baga Luriana Taslim M. Syamsul Maarif Marzuki, Ferry Fardiansyah Maulani Barkah Shaliha Ma’arif, M. Syamsul Moch. Hadi Santoso Monicha Septya Harni Monicha Septya Harni Muhamad Iqbal Muhamad Randy Wiguna Semesta Muhamad Ridho Syaffendi Muhamad Ridho Syaffendi Muhammad Akmal Ikramudin Muhammad Arsyad Muhammad Aulia Ramadhan Muhammad Faizurrohman Mukhamad Najib Mukti Ali, Mochammad Musa Hubeis Nasruloh, Mochamad Nadif Ni Made Windy Widyastuti Purnamasari Nimmi Zulbainarni Nizza Nadya Rachmani Nunung Kusnadi Nurjati, Eka Ono Suparno Palijama, Arnelia Popong Nurhayati Pratiwi, Chairani Putri Pritjahjono Purnomo, Lorio Purwanto, Budi Puspita, Jeni Rahmana, Adhitya Rahmatika, Rizka Astari Ratna Winandi Ratna Winandi Retnaningsih Riansyah Rainal Purnama Rita Nurmalina Rizal Syarief Rizal Syarief Rizawati Rizky Ariesty Fachrysa Halik Rizky Lutfi Suprabowo Robinsar Jogi Y Manullang Rosdwianty, Sintya Rosdwianty, Sintya Rusiana Rusiana Sabila Mumtaz Khandari Safitri, Laras Sirly Salix Fini Maris Sandi Permana Sardolian Simbolon Sari Narulita Setiadi Djohar Setiadi Djohar Setiadi Djohar Setiadi Johar Setyawati, Ika Sigit, Arief Muhammad Siti Helmyati Suci Ramadhani Sufrin Hannan Suharno Sukarsih, Yayuk Suprabowo, Rizky Lutfi Suprabowo, Rizky Lutfi Syakura Alhamnovanda Syarah Nurul Amaliah Syaukat, Fadhilla Izzaty Tasya Amanda Tobing Tasya Meira Triadi Titis Wicaksono Trias Andati Trias Andati Ujang Sumarwan Uray Irzandi Wibawa, Rafki Chandra Wibisonya, Irawan Widodo Ramadyanto Widodo Ramadyanto Winandi, Ratna Yahya Agung Kuntadi Yandra Arkeman Yanti N. Muflikh Yohana Tri Hastuti Yudha Heryawan Asnawi Yudha Heryawan Asnawi Yudi Yudistira Yudistira, Yudi Yulia Setia Lestari Yusuf Iskandar Zenal Asikin