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Peningkatan Proses Bisnis PT. Sambada Gatya Praya Dengan Metode Model-Based and Integrated Process Improvement (MIPI) Iqbal, Muhamad; Jahroh, Siti; Djohar, Setiadi
Jurnal Aplikasi Bisnis dan Manajemen Vol. 8 No. 3 (2022): JABM Vol. 8 No. 3, September 2022
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.8.3.915

Abstract

The global market developments is very fast that make a business need to adapt to keep competing. Business process was a vital component on the business if the business want to keep competing and developing. Business process must be keep developing with the proper and suitable methods. This study aims to analyze process improvement on PT. Sambada with Model-Based and Integrated Process Improvement method (MIPI). MIPI methods have 7 step, there are understand the business needs, understand the process, model and analyze process, redesign process, implement new process, asses new process, and review new process. The method was done until the fourth step, which is the redesign process step. On the first step, scanning was performed on the current condition of the company. The current condition of the company is depicted by the vision and mission of the company, the organization structure, market share, and complaints or mistakes data from consumers. On the second step, all current business process of the company is modeled. On the third step, all process were validated with all of the person in charge with the process. After that, the process is analyzed by value added analysis tool. Last, prosess improvement team was assembled to take charge with redesigned the new process which already improved. Pareto and Fishbone diagram were used to analyze and determined the focus of the problem being solved. The result of the study gives a new process that already fixed by applying the result from the analysis in accordance to MIPI method. Keywords: business process, fishbone, improvement, pareto, MIPI
The Effect of Good Corporate Governance on Company Value Moderated By Integrated Reporting Permana, Sandi; Aruddy; Jahroh, Siti
Jurnal Aplikasi Bisnis dan Manajemen Vol. 9 No. 3 (2023): JABM Vol. 9 No. 3, September 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.9.3.805

Abstract

This research examined the influence of good corporate governance (GCG) mechanisms and their relation to Integrated Reporting (IR) on company value in the BUMN sub-sector, consisting of banking and non-banking. The data used in this study were secondary in the form of time series sourced from the Central Statistics Agency (BPS) and the Indonesia Stock Exchange (IDX) in the period of 2017-2021. The number of companies analyzed in this study was 23 companies. The GCG components analyzed consisted of managerial ownership (KM), institutional ownership (KINS), and independent commissioners (KIND), as well as integrating reporting (IR) as moderating variables. Data processing in this study employed Structural Equation Modeling (SEM) with the Partial Least Square (PLS) approach. The findings show that non-bank and accumulative firms, institutional ownership variables, and independent commissioners all have a significant impact on firm value. Meanwhile, in banking firms, the variable of managerial ownership has a significant impact on firm value. The impact of GCG on company value has shifted significantly after being moderated by IR. In banking firms, one variable (KM) has a significant effect on firm value, whereas KINS and KIND have no significant effect, and even KINS has a negative interaction. KINS and KIND have a significant effect in non-bank companies, but only KINS has a positive effect. In absolute terms, the influence of IR is positive for KM and KIND, but has no significant implications for KINS. Keywords: company values, good corporate governance, integrated reporting, shareholders, state-owned enterprises
Faktor-faktor yang Memengaruhi Transformasi Digital UMKM di Indonesia Alyani, Ilma; Saptono, Imam Teguh; Jahroh, Siti
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 7 No 1 (2024): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v7i1.4374

Abstract

Digital transformation is imperative for Micro, Small, and Medium Enterprises (MSMEs) to endure and thrive within the dynamic contemporary business environment. Despite the Indonesian government's digital transformation goals for MSMEs, the realization of this goal remains far. This study aims to identify the key factors influencing the digital transformation of Indonesian MSMEs. Drawing from extensive prior research, we investigate the impact of government support, community support, digital orientation, and digital capabilities on MSMEs' digital transformation, and its effect on financial performance. To achieve this, an online survey was disseminated, capturing responses from 324 participants, and the data was analyzed using the SmartPLS 4. This research found that government support, digital orientation, and digital capabilities significantly influence digital transformation. However, community support shows no significant impact. Furthermore, our research reveals a substantial positive correlation between digital transformation and improved financial performance in Indonesian MSMEs, highlighting the profound business benefits of embracing digitalization. These findings emphasize the need to strengthen internal factors as a critical driver for accelerating digital transformation in Indonesian MSMEs.
Analysis of User Experience and User Satisfaction of the Satwagia Mobile Application Elai Novita Mariani Banurea; Siti Jahroh; Yudha Heryawan Asnawi
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i1.9043

Abstract

The development of digital technology in Indonesia has encouraged various sectors to transform towards digital-based services, including the animal health industry. Satwagia Mobile is an application designed to provide digital pet health and care services, including online consultations, vaccination bookings, grooming, and pick-up and drop-off services. This study aims to analyze the user experience (UX) and user satisfaction with the Satwagia Mobile application. The research method used a quantitative approach with primary data collection through an online survey using a Google Form questionnaire. The study sample consisted of 100 respondents who had made at least two transactions on the Satwagia Mobile application. The results showed that the user experience was generally in the fairly good category, with the highest scores in the Stimulation (3.10) and Perspicuity (3.09) dimensions, indicating that users felt motivated and easily understood the application's instructions. However, the Efficiency (2.97) and Dependency (2.90) dimensions still require improvement, particularly in service speed and flexibility in selecting a veterinarian. The user satisfaction level was in the fairly satisfied category (2.91), indicating potential for development to improve service convenience, reliability, and innovation. These findings are expected to be input for Satwagia Mobile developers in improving the quality of user experience and satisfaction.
Evaluasi Strategi CSR PT Bukit Asam TBK dalam Meningkatkan Citra Perusahaan Wijaya, Pantra; Siti Jahroh; Sufrin Hannan
Jurnal Locus Penelitian dan Pengabdian Vol. 5 No. 3 (2026): JURNAL LOCUS: Penelitian dan Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v5i3.5309

Abstract

Latar belakang: PT Bukit Asam sebagai perusahaan yang memproduksi batubara terbesar di Indonesia, menghadapi tantangan dalam menjaga citra perusahaan di tengah banyaknya permasalahan yang melibatkan PT Bukit Asam Tbk. Tujuan: Penelitian ini bertujuan untuk menganalisis strategi CSR PT Bukit Asam Tbk di Tanjung Enim, khususnya terhadap program unggulan mereka, menggunakan metode SWOT (Strength, Weakness, Opportunity, Threat) yang kemudian rumusan strategi alternatif yang memberikan strategi prioritas menggunakan metode QSPM. Metode: Studi ini menggunakan pendekatan kualitatif deskriptif untuk memahami faktor-faktor yang memengaruhi citra perusahaan mereka. Hasil: Hasil penelitian PT Bukit Asam Tbk telah menjalankan strategi CSR yang mencakup aspek TBL (ekonomi, sosial, dan lingkungan) akan tetapi tingkat kepuasan masyarakat terhadap dampak csr relatif masih rendah yakni 56% Netral 25% Menyatakan tidak puas hanya 19% yang merasa puas, hasil Kuesioner yang diberikan kepada kepala desa/lurah program kemitraan CSR menjadi program prioritas yang diharapkan karena dinilai berdampak langsung terhadap ekonomi masyarakat. Analisis QSPM didapatkan 3 strategi prioritas yaitu Mengembangkan Program CSR Berbasis Keberlanjutan, Kolaborasi Strategis dengan Pemerintah dan Akademisi, Memaksimalkan Dukungan Finansial dan SDM untuk Konsistensi Program. Kesimpulan: Kesimpulan penelitian menyarankan bahwa dengan evaluasi dalam strategi CSR, PT Bukit Asam Tbk dapat mempertahankan citra perusahaanya.
Desain Bisnis Model Wakaf Uang di Bank Syariah (Studi Kasus Bank Syariah Indonesia) Nur Retri Dwihapsari, Wingkie; Jahroh, Siti; Teguh Saptono, Imam
Jurnal Locus Penelitian dan Pengabdian Vol. 5 No. 3 (2026): JURNAL LOCUS: Penelitian dan Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v5i3.5674

Abstract

Latar Belakang: Sektor keuangan Islam memiliki potensi besar dalam mendukung pembangunan ekonomi inklusif dan berkelanjutan di Indonesia. Pemberlakuan Undang-Undang Nomor 4 Tahun 2023 tentang Pengembangan dan Penguatan Sektor Keuangan (P2SK) menandai babak baru bagi lembaga keuangan Islam. Tujuan: Studi ini bertujuan untuk merancang model bisnis wakaf tunai yang inovatif dan berkelanjutan di bank-bank Islam (studi kasus Bank Syariah Indonesia). Wawancara semi-terstruktur dilakukan dengan responden internal untuk mengidentifikasi model bisnis yang dimiliki BSI, dan wawancara semi-terstruktur juga dilakukan dengan responden eksternal untuk mengidentifikasi faktor-faktor eksternal yang memengaruhi BSI. Metode: Analisis dalam studi ini menggunakan metode VRIO untuk mengidentifikasi faktor internal dan PESTEL untuk mengidentifikasi faktor eksternal, kemudian dianalisis menggunakan IFE, EFE, IE, dan SWOT, yang pada akhirnya akan menghasilkan Business Model Canvas (BMC) baru. Hasil: Skor IFE sebesar 3,10 berada di atas rata-rata (>2,5), menunjukkan bahwa Bank BSI sangat kuat dalam memanfaatkan posisi internalnya, artinya BSI memiliki fondasi yang kokoh untuk mengembangkan model bisnis wakaf tunai dan skor EFE sebesar 2,63 menunjukkan bahwa lingkungan eksternal BSI cenderung mendukung dan secara eksternal menawarkan cukup banyak peluang bagi BSI untuk tumbuh dalam mengembangkan model bisnis wakaf tunai. Kesimpulan: Berdasarkan matriks IE, BSI diposisikan di Sel IV (Tumbuh & Membangun), sehingga Rekomendasi Strategisnya adalah: Strategi Penetrasi Pasar, Strategi Pengembangan Produk, Strategi Pengembangan Pasar, dan Penguatan Kapabilitas Inti (Sumber Daya Manusia, Pelaporan, Dasbor Digital Wakaf).
Visualizing the Adoption of Circular Economy Practices in Emerging Apparel Industry through Rich Picture Sitio, Rike; Jahroh, Siti; Harianto, Harianto; Suprehatin, Suprehatin
Aptisi Transactions On Technopreneurship (ATT) Vol 8 No 2 (2026): July
Publisher : Pandawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/att.v8i2.874

Abstract

The study aimed to visualize and understand how circular economy practices had been adopted within emerging apparel industry by employing the Soft Systems Methodology (SSM) through Rich Picture analysis. Qualitative data were collected from interviews, focus group discussions, and policy document reviews. The study explored interactions among key stakeholders within the apparel industry ecosystem, which consisted of government institutions, apparel producers ranging from large brands to Small and Medium Enterprises (SMEs), associations, recyclers, and consumers. The analysis applied SSM through Rich Picture to visualize technological readiness, entrepreneurial innovation, stakeholder relationships, and socio-political dynamics that shape the adoption process. The finding revealed that the adoption of circular practices was still at an early and fragmented stage. Limited technological capacity, weak policy coordination, and unequal power relations between dominant brands and smaller producers created significant barriers to progress. Several emerging initiatives led by ethical brands and community-based recyclers demonstrated a growing entrepreneurial creativity and moral commitment toward sustainable production. The Rich Picture captured these dynamics visually, connecting technological constraints, regulatory gaps, and market perception that influenced the system’s current state. This study concluded that accelerating circular adoption required systemic collaboration among entrepreneurs, policymakers, and technology actors. By extending SSM to the context of sustainability-driven innovation, this research provided practical insights for policymakers and industry practitioners to strengthen technological capacity, financial incentives, and partnership mechanism in building a more circular and inclusive apparel ecosystem.
Strategi Pengembangan Bisnis Makanan Beku pada PT X Euggelin, Meisyielin; Priyarsono, Dominicus Savio; Jahroh, Siti
Jurnal Locus Penelitian dan Pengabdian Vol. 5 No. 4 (2026): JURNAL LOCUS: Penelitian dan Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v5i4.5728

Abstract

Penelitian ini dilakukan pada unit bisnis PT X di Kabupaten Bogor pada Agustus sampai November 2025. Tujuan penelitian adalah mengidentifikasi kondisi internal bisnis makanan beku, mengidentifikasi faktor eksternal yang memengaruhi bisnis, serta merumuskan dan memprioritaskan strategi pengembangan bisnis. Data primer dikumpulkan melalui wawancara dan kuesioner bertahap kepada enam responden. Responden terdiri dari tiga pihak internal dan tiga pihak eksternal. Analisis internal menggunakan Business Model Canvas dan matriks IFE. Hasil menunjukkan skor IFE sebesar 2,917 dan skor EFE sebesar 3,16. Kombinasi skor tersebut menempatkan PT X pada sel II matriks IE. Arah strategi berada pada kelompok grow and build. Matriks SWOT menghasilkan sepuluh strategi. Hasil pemeringkatan A’WOT menempatkan strategi good better best price sebagai prioritas utama dengan bobot 0,248. Prioritas kedua adalah strategi ready to cook dengan bobot 0,224. Prioritas ketiga adalah strategi pick up point dengan bobot 0,142. Kesimpulannya, pertumbuhan PT X perlu difokuskan pada penataan struktur harga berbasis grade, penguatan produk siap masak, dan perluasan layanan melalui titik ambil. Pelaksanaan strategi perlu didukung oleh penguatan internal sesuai implikasi manajerial. Prioritas internal mencakup pengendalian biaya listrik dan BBM, penyediaan listrik cadangan untuk menjaga rantai dingin, serta penguatan kapasitas distribusi agar layanan lebih andal.
Analysis of Enterprise Risk Management Maturity Level at PT. XYZ Muhamad Rifnaldy Pratama; Dominicus Savio Priyarsono; Siti Jahroh
Eduvest - Journal of Universal Studies Vol. 6 No. 4 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i4.52563

Abstract

This research aims to evaluate the maturity level of the implementation of Enterprise Risk Management (ERM) at PT. XYZ through a maturity assessment process based on the Technical Guidelines for the Assessment of the Risk Maturity Index (RMI) issued by the Ministry of SOEs, namely Number SK-8/DKU.MBU/12/2023 and PER-2/MBU/03/2023. The research background is based on the increasing complexity of global risks and regulatory demands, which require companies to implement risk management effectively. This study uses a combination of primary and secondary data collected through questionnaires, in-depth interviews, and analysis of company documents. Data analysis was carried out descriptively using a scoring system, as well as SWOT and PESTEL analyses to formulate improvement strategies. The results of the study are expected to illustrate the actual conditions of ERM implementation at PT. XYZ, measure its maturity level based on the five dimensions of the RMI, and develop the necessary follow-up strategies to strengthen the effectiveness of risk management in a sustainable manner. These findings provide practical contributions for companies in improving risk governance, as well as academic contributions by enriching the literature on the application of maturity assessments in corporate risk management.
The Rise of Digital Marketing Agencies: Transforming Digital Business Trends Chairani Putri Pratiwi; Rizka Astari Rahmatika; Rafki Chandra Wibawa; Lorio Purnomo; Hasna Larasati; Siti Jahroh; Fadhilla Izzaty Syaukat
Jurnal Aplikasi Bisnis dan Manajemen Vol. 10 No. 1 (2024): JABM, Vol. 10 No. 1, January 2024
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.10.1.162

Abstract

In recent years, Indonesia has emerged as a powerhouse in the digital economy, aiming to become the leading force in South East Asia. In this digital era, the promotion of products and services has become a fundamental factor for businesses, largely attributed to the advent of digital marketing. The primary objectives of this study are to explore the reliance of digital marketing agencies on digital marketing and assess the success rate of this strategy, particularly during the COVID-19 pandemic, which has significantly increased productivity and sales. Additionally, the study aims to evaluate the effectiveness of digital marketing strategies for business sustainability and discuss future trends. To shed light on this phenomenon, this study employs qualitative methods, including interviews and observations, to collect data. Various analysis techniques such as EFE, IFE, CPM, IE, SWOT, and QSPM are employed. Based on the findings, this research demonstrates that digital marketing strategies have proven highly effective, particularly in terms of the promotional and advertising techniques employed. Based on the findings, SKI Digital Marketing's strategic focus on Instagram as its primary marketing platform, coupled with a commitment to content marketing, reflects a purposeful approach to engaging a broad audience and enhancing brand visibility. The adoption of a market penetration strategy underscores the agency's determination to thrive amid intense competition. Keywords: business strategy, digital business, digital communication, digital economy, digital marketing
Co-Authors A.A. Ketut Agung Cahyawan W Abdullah, Asaduddin Achmad Amiruddin Achmad Fadillah Adi Haryono Agus Maulana Ahmad Ridho Ahmad Rifai Ahmad Rifai Ahmat Setiabudi Ajeng Siti Anggraeni Aji Hermawan Akimi Fujimoto Albert Apriado Alhamnovanda, Syakura Alwi Salam Makarim Amelia Utami Geraldine Mandagi Amzul Rifin Andika, Ridho Erfan Anggraini Sukmawati Anita Primaswari Widhiani Annetta Gunawan Annisa Arumsari Annisa Falimantik Arie Widyastuti Arief Daryanto Arief Daryanto Arief Muhammad Sigit Arief Sidik Arif Ardiawan Arif Dzulfikar Arif Imam Suroso Arista, Galih Arkeman , Yandra Arry Ekananta Aruddy Asep Taryana Astina Astina Bella Ganjar Priscila Ganjar Burhanuddin Umar Achmad Chairani Putri Pratiwi Chasanah, Alfa Cindy Rianti Priadi Cita Nabila Thabrani Dominicus Savio Priyarsono Eka Nurjati Ekananta , Arry Elai Novita Mariani Banurea Elfrida Ratnawati Etriya Etriya Euggelin, Meisyielin Fadhila Akmaliyah Fadhila Hukmi Fadhilla Izzaty Syaukat Fadila Jzuqynova Burhani Fadila Jzuqynova Burhani Fariyanti, Anna Fauji Yamin Fauji Yamin Febriantina Dewi Febrianto H Masigi Gultom, Lamretta H Masigi, Febrianto Hafizh Nalviando Handewi P. Saliem Harianto Harianto Harianto Harianto Harmini Hary Kurniawan Hasna Larasati Heny Kuswanti Suwarsinah Herawati Herawati Ichwal Irawadi Idqan Fahmi Ilma Alyani, Ilma Imam Teguh Saptono Imam Teguh Saptono Indriyani Ida Suprapti Intan Adhitya Rosmasari Irawadi, Ichwal Irawan Wibisonya Janita Meliala Janita S. Meliala Jemmy Rinaldi JEMMY RINALDI Juniar Atmakusuma Juwita, Riskina Kristio Rapi Kristio Rapi Kristio Rapi Kuntadi, Yahya Agung Lestari, Yulia Setia Lilian Danil Lilik Noor Yuliati Lorio Purnomo Lukman M. Baga Luriana Taslim Luthpiyah Juliandara M. Syamsul Maarif M. Syamsul Ma’arif M. Yogi Riyantama Isjoni Mangkudilaga, Erwin Taufik Krisnadi Marzuki, Ferry Fardiansyah Maulani Barkah Shaliha Moch. Hadi Santoso Monicha Septya Harni Monicha Septya Harni Muhamad Iqbal Muhamad Randy Wiguna Semesta Muhamad Ridho Syaffendi Muhamad Ridho Syaffendi Muhamad Rifnaldy Pratama Muhammad Akmal Ikramudin Muhammad Arsyad Muhammad Aulia Ramadhan Muhammad Balya Rafa Zahran Muhammad Faizurrohman Muhammad Sigit, Arief Mukhamad Najib Mukti Ali, Mochammad Musa Hubeis Nanik Dewi Setiawati Nasruloh, Mochamad Nadif Ni Made Windy Widyastuti Purnamasari Niken Larasati Doko Nimmi Zulbainarni Nunung Kusnadi Nur Hasanah Nur Retri Dwihapsari, Wingkie Nurjati, Eka Ono Suparno Palijama, Arnelia Paramitha, Dyah Permana, Sandi Popong Nurhayati Pritjahjono Purwanto, Budi Puspita, Jeni R. Dikky Indrawan Rachmani, Nizza Nadya Radha Niska Fratama Rafki Chandra Wibawa Rahmana, Adhitya Ramadyanto, Widodo Ratna Winandi Ratna Winandi Retnaningsih Riansyah Rainal Purnama Riskina Juwita Rita Nurmalina Rizal Syarief Rizal Syarief Rizawati Rizka Astari Rahmatika Rizky Ariesty Fachrysa Halik Rizky Lutfi Suprabowo Rizqi Eka Sukmayasa Robinsar Jogi Y Manullang Rosdwianty, Sintya Rosdwianty, Sintya Rusiana Rusiana Sabila Mumtaz Khandari Safitri, Laras Sirly Salix Fini Maris Sardolian Simbolon Sari Narulita Setiadi Djohar Setiadi Johar Setyawati, Ika Sigit, Arief Muhammad Siti Helmyati Sitio, Rike Suci Ramadhani, Suci Sufrin Hannan Suharno Suhendi Sukarsih, Yayuk Suprabowo, Rizky Lutfi Suprabowo, Rizky Lutfi Suprehatin Syarah Nurul Amaliah Tasya Amanda Tobing Teguh Saptono, Imam Titis Wicaksono Toni Bakhtiar Tri Hastuti, Yohana Triadi, Tasya Meira Trias Andati Trias Andati Trisnal Trisnal Ujang Sumarwan Ultimarchya, Debra Uray Irzandi Wibisonya, Irawan Widodo Ramadyanto Widodo Ramadyanto Wijaya, Pantra Winandi, Ratna Yahya Agung Kuntadi Yandra Arkeman Yanti N. Muflikh Yohana Tri Hastuti Yudha Heryawan Asnawi Yudi Yudistira Yudistira, Yudi Yulia Setia Lestari Yusuf Iskandar Zenal Asikin