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Kiki Farida Ferine
Universitas Pembangunan Panca Budi
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IMPROVING WORK EFFECTIVENESS THROUGH COMPETENCE Wiwin Sapta Prabudi; Kiki Farida Ferine; Sri Rahayu
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 7 No. 1 (2025): 9th IHERT (2025): IHERT (2025) FIRST ISSUE: International Conference on Health
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ihert.v7i1.485

Abstract

This study aims to analyze the influence of career management, organizational commitment, and competence on work effectiveness, as well as examining the moderating role of competence. A quantitative approach was applied using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method. Data were collected through questionnaires distributed to 86 employee respondents. The results indicate that career management, organizational commitment, and competence have a positive and significant effect on work effectiveness. However, competence does not significantly moderate the relationship between career management or organizational commitment and work effectiveness. These findings highlight the importance of strengthening career management and enhancing organizational commitment to improve employee work effectiveness.
PERFORMANCE IMPROVEMENT MODERATED BY ORGANIZATIONAL CULTURE Rini Andriani; Kiki Farida Ferine
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 7 No. 1 (2025): 9th IHERT (2025): IHERT (2025) FIRST ISSUE: International Conference on Health
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ihert.v7i1.486

Abstract

This study aims to analyze the influence of organizational culture, communication, and managerial support on employee performance, with communication and organizational culture serving as moderating variables. The research was conducted at the Treasury Division of PLN Head Office, involving a population of 270 employees, all of whom were selected as samples using a census technique. A quantitative approach was employed, and data were analyzed using Structural Equation Modeling with the Partial Least Squares (SEM-PLS) method via SmartPLS software. The results showed that organizational culture, communication, and managerial support have a positive and significant effect on employee performance. However, the moderating effects of communication and organizational culture on the relationship between the independent variables and performance were found to be insignificant. These findings highlight the importance of a strong organizational culture, effective communication, and solid managerial support in improving employee performance, particularly in complex organizational environments such as PLN. This research contributes theoretically to the field of human resource management and provides practical suggestions for organizational management in the electricity sector.
FACTORS THAT INFLUENCE PERFORMANCE Pelix Van Bosco Purba; Kiki Farida Ferine
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 7 No. 1 (2025): 9th IHERT (2025): IHERT (2025) FIRST ISSUE: International Conference on Health
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ihert.v7i1.487

Abstract

This study aims to analyze the influence of training, competence, and work effectiveness on employee performance, with moderation variables strengthening the relationship among these variables. The research was conducted at PT PLN (Persero) North Sumatra Distribution Management Implementation Unit (UP2D). The population consisted of 47 employees, and due to the relatively small population size, the saturated sampling technique was used, where the entire population was taken as the sample. The data analysis method applied a quantitative approach using the SmartPLS software. The results indicate that training has a negative and insignificant effect on employee performance, while competence and work effectiveness have a positive and significant effect. Additionally, the first moderating effect shows a negative and significant influence, whereas the second moderating effect has a positive but insignificant influence on performance. These findings suggest that in order to improve employee performance, the company should focus on enhancing employee competence and work effectiveness, while also evaluating training programs and moderating factors that affect the relationships among the variables studied.
JOB SATISFACTION IN PERFORMANCE IMPROVEMENT Indra Sintanta Sembiring; Kiki Farida Ferine; Sri Rahayu
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 7 No. 1 (2025): 9th IHERT (2025): IHERT (2025) FIRST ISSUE: International Conference on Health
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ihert.v7i1.488

Abstract

This study aims to examine the influence of training and team collaboration on job performance with job satisfaction as a mediating variable among employees at PT. PLN (Persero) UP3 North Medan. The research problem is based on the importance of human resources with high job performance to support organizational goals. However, in practice, there are inconsistencies between the implementation of training and team collaboration with the levels of job satisfaction and employee performance. The population of this study consisted of all employees at PT. PLN (Persero) UP3 Medan Utara, totaling 144 individuals. Since the population was less than 200, a census sampling technique (saturated sampling) was used, in which the entire population was included as the sample. The data were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with the help of SmartPLS software. The results show that: (1) training has a positive and significant effect on job performance but does not significantly affect job satisfaction; (2) team collaboration has a positive and significant effect on both job satisfaction and job performance; (3) job satisfaction has a positive and significant effect on job performance; (4) job satisfaction significantly mediates the effect of team collaboration on job performance but does not significantly mediate the relationship between training and job performance. The study concludes that team collaboration is a crucial factor in enhancing both job satisfaction and performance, while the effectiveness of training should be re-evaluated to optimize its impact on employee satisfaction.
THE ROLE OF ZERO ACCIDENTS ON EMPLOYEE PERFORMANCE Ikram Nawawi; Kiki Farida Ferine; Sri Rahayu
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 7 No. 1 (2025): 9th IHERT (2025): IHERT (2025) FIRST ISSUE: International Conference on Health
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ihert.v7i1.489

Abstract

This study aims to analyze the influence of work environment and work discipline on employee performance through zero accidents as a mediating variable. The research was conducted at PT PLN (Persero) ULP Matang Glumpang Dua UP3 Lhokseumawe UID Aceh, with a population and sample of 39 employees, using a saturated sampling technique since the entire population was included as respondents. The data analysis method used was Structural Equation Modeling (SEM) with the Partial Least Square (PLS) approach. The results showed that both work environment and work discipline have a positive and significant effect on employee performance. Furthermore, work environment and work discipline also have a positive and significant effect on zero accidents. The zero accident variable is proven to positively and significantly affect employee performance. Additionally, zero accidents significantly mediates the effect of work environment and work discipline on employee performance. These findings emphasize the importance of creating a safe work environment and fostering employee discipline to achieve optimal performance.
IMPROVING PERFORMANCE THROUGH CULTURAL TRANSFORMATION Edy Saputra; Kiki Farida Ferine; M. Isa Indrawan
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 7 No. 1 (2025): 9th IHERT (2025): IHERT (2025) FIRST ISSUE: International Conference on Health
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ihert.v7i1.491

Abstract

This study aims to analyze the effect of Implementation of Occupational Health and Safety Management System (OHSMS) and Maturity Level of Occupational Health, Safety, and Environment (K3L) on Performance Achievement, with Cultural Transformation as an intervening variable at PT. PLN (Persero) UP3 North Medan. The study involved 130 respondents selected using purposive sampling. Data analysis was conducted using Partial Least Square Structural Equation Modeling (PLS-SEM) to test the validity, reliability, and relationships among the research variables. The results indicate that both OHSMS implementation and K3L Maturity Level have a positive and significant effect on Performance Achievement, both directly and indirectly through Cultural Transformation as a mediator. Furthermore, Cultural Transformation significantly mediates the relationship between OHSMS implementation and K3L Maturity Level on Performance Achievement, thus enhancing the effectiveness of the OHSMS and K3L systems in improving organizational performance. This study provides practical implications for the management of PT. PLN (Persero) UP3 Medan Utara to continue improving OHSMS implementation, developing K3L Maturity Level, and strengthening Cultural Transformation as a strategy to enhance employee performance. The study also contributes theoretically by reinforcing empirical evidence of Cultural Transformation's mediating role in the context of occupational health and safety.
PERFORMANCE OPTIMIZATION THROUGH LEARNING MANAGEMENT SYSTEM Dedy Eko Widianto; Kiki Farida Ferine
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 7 No. 1 (2025): 9th IHERT (2025): IHERT (2025) FIRST ISSUE: International Conference on Health
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ihert.v7i1.492

Abstract

This study aims to analyze the effect of Ability and Skills and Motivation on Employee Performance with Learning Management System – My Learning as an intervening variable at PT iForte Solusi Infotek West Region. The population of this study consisted of all employees at PT iForte Solusi Infotek West Region, with a total of 110 respondents selected using a saturated sampling method. Data were collected through questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that Ability and Skills have a positive and significant effect on Employee Performance, and also significantly influence the use of Learning Management System – My Learning. Motivation has a positive and significant effect on the use of the Learning Management System but does not directly affect Employee Performance. Furthermore, Learning Management System – My Learning significantly mediates the relationship between both Ability and Skills and Motivation with Employee Performance. The R² value for Employee Performance is 0.769, indicating that 76.9% of the variance in performance can be explained by the variables in the model, while 87.2% of the variance in LMS usage is explained by Ability and Skills and Motivation. This study concludes that developing employees' abilities, skills, and motivation through Learning Management System – My Learning is an effective strategy to improve employee performance. The findings provide important implications for companies in designing training programs and managing digital learning systems.
IMPROVING PERFORMANCE THROUGH JOB PROMOTION Agus Naini Siregar; Kiki Farida Ferine; Muhammad Isa Indrawan; Sri Rahayu
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 7 No. 1 (2025): 9th IHERT (2025): IHERT (2025) FIRST ISSUE: International Conference on Health
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ihert.v7i1.494

Abstract

This study aims to analyze the effect of competence and education on employee performance with job promotion as an intervening variable at PT PLN (Persero) UP3 Medan Utara. The research is motivated by the importance of improving employee performance, which is not only influenced by individual abilities but also by job promotion opportunities as a form of recognition and career development. The research method employed is a quantitative approach using a questionnaire for data collection. The number of respondents in this study was 69 employees, selected through purposive sampling. The data were analyzed using Partial Least Square (PLS-SEM) to examine both direct and indirect relationships among variables. The results indicate that: (1) competence has a positive and significant effect on employee performance, (2) competence has a positive and significant effect on job promotion, (3) education does not have a significant effect on employee performance, (4) education has a positive and significant effect on job promotion, (5) job promotion has a positive and significant effect on employee performance, (6) job promotion mediates the relationship between competence and employee performance, and (7) job promotion also mediates the relationship between education and employee performance. Therefore, it can be concluded that competence and education are important factors in supporting job promotion, while job promotion serves as a key variable in enhancing employee performance at PT PLN (Persero) UP3 Medan Utara.
ANALYSIS OF COMPETENCE AND REWARD ON EMPLOYEE PERFORMANCE WITH WORK DISCIPLINE AS AN INTERVENING VARIABLE AT PT PLN (PERSERO) CUSTOMER SERVICE IMPLEMENTATION UNIT PEMATANGSIANTAR Posma Julyarto Sihombing; Muhammad Isa Indrawan; Kiki Farida Ferine
International Journal of Management, Economic and Accounting Vol. 3 No. 5 (2025): October 2025
Publisher : Yayasan Multidimensi Kreatif

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the effect of competence and rewards on employee performance with work discipline as an intervening variable at PT PLN (Persero) Unit Pelaksana Pelayanan Pelanggan Pematangsiantar. The background of this research is based on the importance of employee performance in achieving the company’s performance targets, particularly in providing the best service to customers through improving competence, giving rewards, and enhancing employee work discipline. This research employs a quantitative approach with a population of 80 meter-reading employees working at PT PLN (Persero) UP3 Pematangsiantar, determined as a saturated sample. Data analysis was carried out using Partial Least Square (PLS) through SmartPLS.
Socialization of the Use of Chat GPT in Increasing Village Community Resources Ferine, Kiki Farida; Nadriati, Sri; Arif , Muhammad; Muharmi, Yulya; Kusuma, Chandra
Journal Of Human And Education (JAHE) Vol. 4 No. 3 (2024): Journal of Human And Education
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jh.v4i3.939

Abstract

Recently, the topic of AI has been on the rise. The AI ​​hashtag was trending on Twitter. AI is an acronym for Artificial Intelligence or in Indonesian it is called artificial intelligence. AI is actually a field of computer science that focuses on solving cognitive problems or related to human intelligence, such as problem solving and pattern recognition. This ability, which seems like human intelligence, is controlled by a system controlled by a robot or computer. ChatGPT (Generative Pre-training Transformer) is an artificial intelligence system supported by AI that enables text-based conversational interactions. ChatGPT has various functions, including language translation, providing recommendations, increasing productivity, and assisting in improving village community resources. Therefore, the aim of this community service is to see the potential for using ChatGPT to help improve Village Community Resources in Aek Pancur Village, Tanjung Morawa District, Deli Serdang Regency, North Sumatra. In obtaining the data used were observation and literature review. This service activity is an educational effort to use ChatGPT to help increase community resources in Aek Pancur Village, Tanjung Morawa District, Deli Serdang Regency, North Sumatra. This effort was motivated by the lack of knowledge about the use of AI (Artificial Intelligence), especially ChatGPT in the community, which could increase the resources of the Aek Pancur village community itself. As a form of the author's thoughts, the efforts and breakthroughs made are offered, which can provide real benefits for the people of Aek Pancur Village, Tanjung Morawa District, Deli Serdang Regency, North Sumatra in obtaining the latest information and actively participating in village development.
Co-Authors , Elfitra Desy Surya , Harianto , Wilchan Robain Abdi Sugiarto Abdimar Jahotlen Tamba Abdul Rahman Harahap Adi Saputra R. Purba Afif, Muhammad Faruq Afridayani Damanik Agung Kurniawan Hasibuan Agus Naini Siregar Ahmad Aswan Waruwu Ahmad Mahadi Harahap Ahmad Taufik Ahmad Zaki Amudi Parulian Situmeang Andi Affandi Andi Antorio Ginting Andriya Risdwiyanto Anis Okta Cahyaningrum Anny Fonisa Nasution Arif , Muhammad Arif Saefudin ARIWIBOWO, PRASETIO Artunov Nofal Azhari Bayu Pratama Boari, Yoseb Bolo Ansah Nasution Combat Hamonangan Manurung Dameika Tambunan Debby Nur Malawati Dedy Eko Widianto Dedy Purnama Deliana, Lasmaida Susy Demensah Ginting Desi Astuti Deswita Fitri Deswita S Devi Santika Devy Mayang Sari Dewi Darma Sary Tarigan Dewi Mahrani Rangkuty Dian Mayna Antika Sari Dian Oktavianti Dika Arya Perdana Dinarta Tarigan Dita, Rizky Aulia Doddy Aditya Dodi Hendra Silaen Dora Oktaviana Edi Suprayetno EDY PIMANTA TARIGAN Edy Saputra Egidius Fkun Elfitra Desy Surya Elsa Gultom Eva Yuniarti Utami Fachruddin Hariandi Fahruddin Fara Dika Sandi Farhan Azmi Fariza Fitria Fioletta Papilaya Firmansyah Fransiska Fransiska Gebyar Pandito Ginta Fernandes Ginting Ginta Fernandes Ginting HAIKAL NURSEHA Hamnah Yasari Hana Niska Tafonao Hariyansyah, Ferdian Putra Harri Kahfi Harry Simbara Haryatno Haryatno Hendra Gunawan Nainggolan Henry Aspan Hikmaturriza Husni Muharram Ritonga Ibrahim Hasim Hasibuan Ikhlasul Amal Maulana Ikram Nawawi Indra Sintanta Sembiring Indri Mandasari Pohan Intan Lydia Tarida Mahdalena Irfan Azim Irwansyah Isa Indrawan Jefri Manik Juliani Delima Rumahorbo Juniarti Juniarti Junita Padang Karishdian Zulkarnain Karmila Khairuddin Kholilul Kholik Kraugusteeliana Kraugusteeliana Kurniadi Kurniawan Sinaga Kusuma Agdhi Rahwana Kusuma, Chandra Lasmaida Susy Deliana Lasmaida Susy Deliana Leider Tirta Lisa Fitria Luthfi Al Idrus M Nur Kuncoro M. Agus Hidayat M. Chaerul Rizky M. Galeh Siddik M. Ilham Hidayat M. Isa Indrawan M. Thaib Maria Sirait Mariani Valentina Tampubolon Marleni Marleni Marplusmi Sitepu MARYANTO PURBA Mesra .B Mesra B Mesra B. Muazimah Muhammad Alfahmi Muhammad Arif Pohan Muhammad Faruq Afif Muhammad Faruq Afif Muhammad Imam Perdana Muhammad Isa Indrawan Muhammad Isa Indrawan Muhammad Isa Indrawan Muhammad Isa Indrawan Muhammad Saffath Salsibi Muhammad Toyib Daulay Muhammad Toyib Daulay Murliasari, Rikha Murti Khairani Lubis Musran Munizu Mutiah Dwi Arisa Nadratul Firda Nadriati, Sri Najdah Thalib Nasution, Fitra Arlina Navy Septiya Ningrum Neny Prestiany Netty Helena Br Sigalingging Noval Charunia Nurma Sari, Nurma Pelix Van Bosco Purba Posma Julyarto Sihombing Putra, Irwan Agusnu Rahmat Hidayat Rahmat Sihombing Ramoti Reinhard Iqnatius Siagian Rangga Prasetyo Rayfo Fatra Reni Sihombing Rico Nur Ilham Rika Mustika Tarigan Rina Hartaci Nasution Rini Andriani Rini Hayati Riston Sihaloho Roslina Roy Fadly Hasibuan Ruhdi Muharram Selian Rukaiyah Said Aldi Samuel Alexander Leonardo Sianturi Sari Humaira Sarma Niasti Saragih Satria Wibawa Wahyadyatmika Septy Wanna Masayu Seriyanti. S Shandy Evanda Santayana Silvy Sondari Gadzali Siti Aisyah Siregar SRI RAHAYU Sri Rahayu Sri Rahayu Sri Wahyuni G. Singa Suhardiman Suhardiman Suhendi Suhendi Sulman Sunaryo Sunaryo Syafril Gunawan Syahirah Ishmah Hutabarat Taufik Rahmat Nasution Teguh Wahyono Thalib, Najdah Tiara, Wica Tomy Herlambang Topan Richardo Toyib Daulay Utami, Eva Yuniarti Wakhyuni, Emi Wanda Laksniyunita Wira Juwita Wiwin Sapta Prabudi Yasmir Lukman Yessi Indra Yogi Nurfauzi Yohny Anwar Yoseb Boari Yudhistira, Bonar Yulya Muharmi Yunita Yunita Yusmardi Akbar Yusri Thamrin Yusuf Kibar