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ANALYSIS OF COMPETENCE AND REWARD ON EMPLOYEE PERFORMANCE WITH WORK DISCIPLINE AS AN INTERVENING VARIABLE AT PT PLN (PERSERO) CUSTOMER SERVICE IMPLEMENTATION UNIT PEMATANGSIANTAR Posma Julyarto Sihombing; Muhammad Isa Indrawan; Kiki Farida Ferine
International Journal of Management, Economic and Accounting Vol. 3 No. 5 (2025): October 2025
Publisher : Yayasan Multidimensi Kreatif

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the effect of competence and rewards on employee performance with work discipline as an intervening variable at PT PLN (Persero) Unit Pelaksana Pelayanan Pelanggan Pematangsiantar. The background of this research is based on the importance of employee performance in achieving the company’s performance targets, particularly in providing the best service to customers through improving competence, giving rewards, and enhancing employee work discipline. This research employs a quantitative approach with a population of 80 meter-reading employees working at PT PLN (Persero) UP3 Pematangsiantar, determined as a saturated sample. Data analysis was carried out using Partial Least Square (PLS) through SmartPLS.
Socialization of the Use of Chat GPT in Increasing Village Community Resources Ferine, Kiki Farida; Nadriati, Sri; Arif , Muhammad; Muharmi, Yulya; Kusuma, Chandra
Journal Of Human And Education (JAHE) Vol. 4 No. 3 (2024): Journal of Human And Education
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jh.v4i3.939

Abstract

Recently, the topic of AI has been on the rise. The AI ​​hashtag was trending on Twitter. AI is an acronym for Artificial Intelligence or in Indonesian it is called artificial intelligence. AI is actually a field of computer science that focuses on solving cognitive problems or related to human intelligence, such as problem solving and pattern recognition. This ability, which seems like human intelligence, is controlled by a system controlled by a robot or computer. ChatGPT (Generative Pre-training Transformer) is an artificial intelligence system supported by AI that enables text-based conversational interactions. ChatGPT has various functions, including language translation, providing recommendations, increasing productivity, and assisting in improving village community resources. Therefore, the aim of this community service is to see the potential for using ChatGPT to help improve Village Community Resources in Aek Pancur Village, Tanjung Morawa District, Deli Serdang Regency, North Sumatra. In obtaining the data used were observation and literature review. This service activity is an educational effort to use ChatGPT to help increase community resources in Aek Pancur Village, Tanjung Morawa District, Deli Serdang Regency, North Sumatra. This effort was motivated by the lack of knowledge about the use of AI (Artificial Intelligence), especially ChatGPT in the community, which could increase the resources of the Aek Pancur village community itself. As a form of the author's thoughts, the efforts and breakthroughs made are offered, which can provide real benefits for the people of Aek Pancur Village, Tanjung Morawa District, Deli Serdang Regency, North Sumatra in obtaining the latest information and actively participating in village development.
Analysis of Organizational Climate, Work Motivation on Employee Performance Mediated by Organizational Citizenship Behavior in The Work Unit of National Narcotics Agency North Sumatra Province Mariani Valentina Tampubolon; Wilchan Robain; Kiki Farida Ferine
International Journal of Management, Economic and Accounting Vol. 2 No. 2 (2024): December 2024
Publisher : Yayasan Multidimensi Kreatif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61306/ijmea.v2i2.21

Abstract

The objective of this research was to examine and evaluate the impact of work motivation and organizational climate on employee performance, as well as the role that organizational citizenship behavior plays in mediating these relationships in Work Unit of BNN North Sumatra Province. This was a descriptive quantitative study with a 56-person research sample. Structural Equation Modeling, or SEM, was used to evaluate the data. Overall, the study's discussion and results lead to the conclusion that organizational atmosphere has a considerable and favorable impact on worker performance. In Work Unit of BNN North Sumatra Province, organizational atmosphere and work motivation on employee performance can be mediated by organizational citizenship behavior characteristics, which have a positive and significant influence on employee performance.
Analysis Of Work Motivation And Work Stress On Employee Performance With Work Environment As A Variable Intervening At PT Hki Road Construction Pekanbaru-padang Toll Road, Section Siring Field Satria Wibawa Wahyadyatmika; Kiki Farida Ferine; M. Isa Indrawan
International Journal of Management, Economic and Accounting Vol. 1 No. 2 (2023): December 2023
Publisher : Yayasan Multidimensi Kreatif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61306/ijmea.v1i2.59

Abstract

This study was conducted to test and analyze the effect of work motivation and work stress on employee performance through the work environment as an intervening variable. The location of the research was conducted at PT Hutama Karya Infrastructure for the Construction of the Pekanbaru-Padang Toll Road, Padang Siring Section. The number until this study was 82 respondents who were contract employees. The analysis method used is PLS analysis. The results of the direct influence test showed a positive and significant influence between work motivation on employee performance. There is a positive and significant influence between work motivation and the work environment. There is a positive and significant influence between work stress and employee performance. There is a positive and significant influence between work stress and the work environment. There is a positive but not significant influence between the work environment on employee performance. The results of the indirect influence test showed a positive but not significant influence between work motivation on employee performance through the work environment. There is a positive but not significant influence between work stress on employee performance through the work environment.
Analysis Of Career Development And Compensation Of Employee Performance With Promotion As A Variable Intervening At PT Hki Toll Road Construction Pekanbaru – Padang, Siring Padang Section Tomy Herlambang; Kiki Farida Ferine; Mesra B.
International Journal of Management, Economic and Accounting Vol. 1 No. 2 (2023): December 2023
Publisher : Yayasan Multidimensi Kreatif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61306/ijmea.v1i2.60

Abstract

This study aims to determine and analyze the effect of career development and compensation on employee performance with promotion as an intervening variable. The location of the research was conducted at PT HKI Pembangunan Toll Road Pekanbaru - Padang, Padang Sicincin. The number of respondents was 82 respondents who were contract employees. The research method is Structural Equation Model (SEM) Analysis with SmartPLS version 4 calculations. The results of direct influence show that there is a positive but not significant influence between development on employee performance. There is a positive but not significant influence between career development and promotion. There is a positive and significant influence between compensation and employee performance. There is a positive and significant influence between compensation and promotion. There is a positive but not significant influence between promotion and employee performance. While the results of indirect influence show that there is a positive but not significant influence between career development on employee performance through promotion. There was a positive but not significant effect between compensation on employee performance through promotion
The Effect Of Work Stress And Work Discipline On Employee Performance With Work Motivation As An Intervening Variable At Pt Hki Jakarta Yusuf Kibar; Kiki Farida Ferine; M. Isa Indrawan
International Journal of Management, Economic and Accounting Vol. 1 No. 2 (2023): December 2023
Publisher : Yayasan Multidimensi Kreatif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61306/ijmea.v1i2.61

Abstract

This study aims to determine the effect of Work Stress and Work Discipline on Employee Performance with Work Motivation as an Intervening Variable at PT HKI Jakarta. This research is an explanatory research with a quantitative approach, and the methods used in this study are observation, questionnaires, interviews, and literature studies. The population in this study is a homogeneous limited population, namely PT HKI Jakarta employees as many as 68 permanent employees. The technique used in sampling using saturated sampling, so that the number of samples is 68 respondents. The data analysis technique is SEM (Structural Equation Modeling) using the Smartpls program.4. The results showed that work discipline did not have a significant influence on employee performance variables. Work discipline has a significant influence on work motivation variables. Work motivation has a significant influence on employee performance variables. Work stress has a significant influence on employee performance variables. Work stress has a significant influence on work motivation variables. Work discipline indirectly through work motivation as an intervening variable has a significant effect on the performance of PT HKI Jakarta employees. Work stress indirectly through work motivation as an intervening variable has a significant effect on the performance of PT HKI Jakarta employees.
The Effect Of Teacher Recruitment, Commitment And Compensation On Teacher Performance In SD Negeri 390 And SD Negeri 395 Kecematan Muara Batang Gadis Mandailing Natal Regency Bolo Ansah Nasution; Yohny Anwar; Kiki Farida Ferine
International Journal of Management, Economic and Accounting Vol. 2 No. 1 (2024): June 2024
Publisher : Yayasan Multidimensi Kreatif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61306/ijmea.v2i1.118

Abstract

Human Resources (HR) is the most important asset in the implementation of education in schools. In the era of globalization, schools are required to have quality human resources so that they are able to improve the quality of education. As stated in Law of the Republic of Indonesia No. 20 of 2003 concerning the National Education System Article 3 which reads, "National education functions to develop abilities and shape the character and civilization of a dignified nation in order to educate the life of the nation, aiming to develop the potential of students to become human beings who believe in and fear God Almighty, have noble character, healthy, knowledgeable, capable, creative, independent and become democratic and responsible citizens". This study was conducted to determine the Influence of Teacher Recruitment, Commitment and Compensation on Teacher Performance This research was conducted in SD Negeri 390 and SD Negeri 395 Kecematan Muara Batang Gadis Mandailing Natal Regency, the population of this study is 35 teachers and the sample used is a saturated sample because counting all populations into samples this type of research is quantitative data collection which is used by spreading the research model used is a multiple linear regression with the SPSS version 25 measuring tool, the results of this study are as follows: Recruitment has a negative and significant effect on Teacher Performance with a value of -0.445 and sig 0.025, Commitment has a positive and significant effect on Teacher Performance with a value of 0.845 and sig 0.000, Compensation has a non-significant positive effect on Teacher Performance with a value of 0.258 with sig 0.136.
The Effect of Job Insecurity and Job Promotion on Performance Mediated by Job Satisfaction in BRI Outsourcing Employees Medan Regional Office M Nur Kuncoro; Kiki Farida Ferine
International Journal of Management, Economic and Accounting Vol. 2 No. 2 (2024): December 2024
Publisher : Yayasan Multidimensi Kreatif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61306/ijmea.v2i2.227

Abstract

This research aims to find the effect of job insecurity and position promotion on performance which is mediated by job satisfaction in BRI Outsourcing Employees at the Medan Regional Office. The type of research used in this research is descriptive research with a quantitative approach. In this research, the sample studied was the Back Office section. totaling 54 people, the back office section was taken because what was assessed using the KPI was the back office section, then the sampling technique used was saturated sampling where the entire population of 54 was sampled. The data analysis technique used in this research was path analysis using the PLS SEM tool, The results of this research are: In this research, Job Insecurity influences performance and is mediated by Job Satisfaction in BRI outsourcing employees, Medan Regional Office. This can be seen from the original sample value, namely 0.395 and the p value of 0.001, meaning that in this study the hypothesis is accepted, meaning Job Satisfaction. mediates the relationship between Job Insecurity and Performance because the p value is 0.001 < 0.05. In this study, Job Promotion has no effect on Performance which is mediated by Job Satisfaction for BRI outsourced employees at the Medan Regional Office. This can be seen from the original sample value of 0.034 and the p value of 0.621 This means that in this study the hypothesis is rejected. Job satisfaction mediates the relationship between position promotion and performance because the p value is 0.621 > 0.05
The Effect of Human Resource Quality, Work-Life Balance on Employee Performance with Job Satisfaction as a Moderating Variable in BPJS Employment Branch Office in Medan Raya Juliani Delima Rumahorbo; Kiki Farida Ferine
International Journal of Management, Economic and Accounting Vol. 2 No. 2 (2024): December 2024
Publisher : Yayasan Multidimensi Kreatif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61306/ijmea.v2i2.233

Abstract

This research aims to see the direct and indirect influence between the variables of human resource quality, work-life balance, performance and job satisfaction. This type of research uses quantitative, this research was conducted at BPJS Ketenagakerjaan Branch Offices throughout Medan Raya. The population of this study was 107 employees and the sample used was the entire population using a saturated sampling technique. The data source used is a primary data source and data collection was carried out by distributing questionnaires. The research model used is phat analysis with smart PLS version 3.3.3. as a research measuring tool. The results of this research are that the Quality of Human Resources has a positive and significant effect on Employee Performance with an original sample value of 0.593 and a P value of 0.000. This means that the quality of human resources has a positive influence on the company and the quality of human resources influences the company's performance significantly. Work-life balance has a positive and insignificant effect on employee performance with an original sample value of 0.041 and a p value of 0.698. This means that Work Life Balance is not able to improve employee performance for the company. Job Satisfaction has a positive and significant effect on Employee Performance with an original sample value of 0.590 and a P value of 0.000 Job Satisfaction is able to moderate the influence of Human Resource Quality on Employee Performance indirectly with the original sample result being 0.277 and p value 0.013. This means that job satisfaction is an intervening variable because it can influence HR quality on employee performance indirectly. Job Satisfaction is able to moderate the influence of Human Resource Quality on Employee Performance indirectly with an original sample value of 0.159 and a p value of 0.168. This means that job satisfaction is an intervening variable that is unable to influence Work Life Balance on employee performance indirectly.
The Effect of Work Discipline and Teamwork on Employee Performance with Organizational Citizenship Behavior as an Intervening Variable in BPJS Branch Offices in Medan Raya Lasmaida Susy Deliana; Kiki Farida Ferine
International Journal of Management, Economic and Accounting Vol. 2 No. 2 (2024): December 2024
Publisher : Yayasan Multidimensi Kreatif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61306/ijmea.v2i2.234

Abstract

This study aims to see the direct and indirect influence between the variables of work discipline, teamwork, organizational citizenship and performance. This type of research uses quantitative, this research is conducted at BPJS Employment Branch Offices throughout Medan Raya. The population of this study is 82 employees and the sample used is the entire population using a saturated sample technique. The data source used is the primary data source and data collection is carried out by distributing questionnaires. The research model used is phat analysis with smart PLS version 3.3.3. The results of this study are that Work Discipline has a positive and insignificant effect onemployee performance with the original sample value of 0.585 and P values of 0.218. Work Discipline had a negative and significant effect on Organizational Citizenship with the original sample value of -0.949 and p values of 0.000. Teamwork had a negative and insignificant effect on Employee Performance with an original sample value of -0.694 and p values of 0.304. Teamwork had a positive and significant effect on Organizational Citizenship with an original sample value of 1.720 and p values of 0.000. Organizational Citizenship had a positive and significant effect on Employee Performance with an original sample value of 1.024 and p values of 0.003. Work discipline had a negative and significant effect onemployee performance through organizationalcitizenship with the original sample result of -0.981 and p values 0.011. Team cooperation had a positive and significant effect onemployee performance through organiccitizenship with the original sample results of 1.775 and p values of 0.001.
Co-Authors , Elfitra Desy Surya , Harianto , Wilchan Robain Abdi Sugiarto Abdimar Jahotlen Tamba Abu Muna Almaududi Ausat Adi Saputra R. Purba Afif, Muhammad Faruq Agung Kurniawan Hasibuan Agus Naini Siregar Ahmad Mahadi Harahap Ahmad Taufik Ahmad Zaki Akbar, Yusmardi Amudi Parulian Situmeang Andi Affandi Andi Antorio Ginting Andriya Risdwiyanto Anis Okta Cahyaningrum Anny Fonisa Nasution Arif , Muhammad Arif Saefudin ARIWIBOWO, PRASETIO Artunov Nofal Azhari Bayu Pratama Boari, Yoseb Bolo Ansah Nasution Damanik, Afridayani Dameika Tambunan Debby Nur Malawati Dedy Eko Widianto Dedy Purnama Desi Astuti Deswita S Devy Mayang Sari Dewi Mahrani Rangkuty Dian Mayna Antika Sari Dika Arya Perdana Doddy Aditya Dodi Hendra Silaen Dora Oktaviana Edi Suprayetno EDY PIMANTA TARIGAN Edy Saputra Egidius Fkun Elsa Gultom Eva Yuniarti Utami Fachruddin Hariandi Fahruddin Farhan Azmi Fatra, Rayfo Fioletta Papilaya Firmansyah Fransiska Fransiska Ginta Fernandes Ginting Ginta Fernandes Ginting HAIKAL NURSEHA Harahap, Abdul Rahman Hariyansyah, Ferdian Putra Harri Kahfi Hendra Gunawan Nainggolan Henry Aspan Hikmaturriza Ibrahim Hasim Hasibuan Ikhlasul Amal Maulana Ikram Nawawi Indra Sintanta Sembiring Indri Mandasari Pohan Intan Lydia Tarida Mahdalena Irfan Azim Irwansyah Isa Indrawan Juliani Delima Rumahorbo Juniarti, Juniarti Karishdian Zulkarnain Karmila Khairuddin Kraugusteeliana Kraugusteeliana Kurniadi Kurniawan Sinaga Kusuma Agdhi Rahwana Kusuma, Chandra Laksniyunita, Wanda Lasmaida Susy Deliana Lasmaida Susy Deliana Leider Tirta Luthfi Al Idrus M Nur Kuncoro M. Agus Hidayat M. Chaerul Rizky M. Ilham Hidayat M. Isa Indrawan M. Thaib Manik, Jefri Mariani Valentina Tampubolon Marleni Marleni Marplusmi Sitepu MARYANTO PURBA Mesra B Mesra B. Muazimah Muhammad Alfahmi Muhammad Arif Pohan Muhammad Faruq Afif Muhammad Imam Perdana Muhammad Isa Indrawan Muhammad Isa Indrawan Muhammad Saffath Salsibi Muhammad Toyib Daulay Muhammad Toyib Daulay Muharmi, Yulya Murliasari, Rikha Murti Khairani Lubis Musran Munizu Nadratul Firda Nadriati, Sri Najdah Thalib Nasution, Fitra Arlina Nasution, Taufik Rahmat Neny Prestiany Netty Helena Br Sigalingging Noval Charunia Pelix Van Bosco Purba Posma Julyarto Sihombing Putra, Irwan Agusnu Rahmat Hidayat Rahmat Sihombing Rangga Prasetyo Reni Sihombing Richardo, Topan Rico Nur Ilham Rika Mustika Tarigan Rina Hartaci Nasution Rini Andriani Roslina Ruhdi Muharram Selian Rukaiyah Said Aldi Sari Humaira Sarma Niasti Saragih Satria Wibawa Wahyadyatmika Septy Wanna Masayu Shandy Evanda Santayana Siagian, Ramoti Reinhard Iqnatius Silvy Sondari Gadzali Siti Aisyah Siregar Sri Rahayu SRI RAHAYU Sri Wahyuni G. Singa Suhardiman Suhardiman Suhendi Suhendi Sulman Sunaryo Sunaryo Syahirah Ishmah Hutabarat Thalib, Najdah Tiara, Wica Tomy Herlambang Toyib Daulay Utami, Eva Yuniarti Wakhyuni, Emi Wanda Laksniyunita Wira Juwita Wiwin Sapta Prabudi Yasmir Lukman Yessi Indra Yogi Nurfauzi Yohny Anwar Yoseb Boari Yudhistira, Bonar Yunita Yunita Yusri Thamrin Yusuf Kibar