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All Journal JURNAL ECONOMIA REKA JIVA Media Ekonomi dan Manajemen Jurnal Media Wahana Ekonomika MIX : Jurnal Ilmiah Manajemen IMAGE JURNAL ILMU MANAJEMEN DAN BISNIS Journal of Business Management Education (JBME) Jurnal Ilmiah Ekonomi Islam Jurnal Manajemen & Keuangan Perspektif : Jurnal Ekonomi dan Manajemen Universitas Bina Sarana Informatika IJBE (Integrated Journal of Business and Economics) Jurnal Riset Akuntansi dan Keuangan Agregat: Jurnal Ekonomi dan Bisnis PRODUCTUM : Jurnal Desain Produk (Pengetahuan dan Perancangan Produk) Jurnal Neraca: Jurnal Pendidikan dan Ilmu Ekonomi Akuntansi Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan International Journal of Social Science and Business JIKA: Jurnal Ilmu Keuangan dan Perbankan International Journal of Applied Business Research Jurnal Pendidikan Akuntansi dan Keuangan JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) The International Journal of Business Review (The Jobs Review) JITMI (Jurnal Ilmiah Teknik dan Manajemen Industri) Jurnal Ekonomi Manajemen Value: Jurnal Manajemen dan Akuntansi ACCOUNTHIK : Journal of Accounting and Finance JASF (Journal of Accounting and Strategic Finance) bit-Tech BENING Jurnal Riset Bisnis dan Manajemen Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) GUYUB: Journal of Community Engagement Jurnal Computer Science and Information Technology (CoSciTech) International Journal of Research in Community Services Bisnis Net : Jurnal Ekonomi dan Bisnis Jurnal Komunikasi dan Media IJORER : International Journal of Recent Educational Research Jurnal Akuntansi Bisnis Pelita Bangsa Jurnal Riset Ilmu Ekonomi Asian Management and Business Review Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Warisan: Journal of History and Cultural Heritage Empowerment Society Share: Jurnal Ekonomi dan Keuangan Islam Smart Society: Community Service and Empowerment Journal PEMA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Jurnal Teknik Mesin Sinergi Media Ekonomi Indonesian Journal of Construction Engineering and Sustainable Development Mitra Abdimas: Jurnal Pengabdian kepada Masyarakat Jurnal Pengabdian Masyarakat Bangsa Jurnal Keuangan dan Bisnis Land Journal Prosiding Seminar Hasil Penelitian dan Pengabdian Kepada Masyarakat De Cive : Jurnal Penelitian Pendidikan Pancasila dan Kewarganegaraan Jurnal Pengabdian Sosial Fokus Bisnis: Media Pengkajian Manajemen dan Akuntansi Indonesian Journal of Community Empowerment Antropocene : Jurnal Penelitian Ilmu Humaniora Journal of Islamic Contemporary Accounting and Business JURNAL AKUNTANSI, AUDITING DAN KEUANGAN SYARIAH Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Innovative Research in Civil and Environmental Engineering (IRCEE) Serat Rupa: Journal of Design
Nugraha Nugraha
Kelompok Riset Teknik Fisika, Fakultas Teknologi Industri Institut Teknologi Bandung Jalan Ganesha 10 Bandung 40132
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Optimization of a Web-Based Sweeping Order System Using Supply Chain Management Approach Aulia, Putri; Nugraha, Nugraha; Fergina, Anggun
bit-Tech Vol. 8 No. 3 (2026): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i3.3657

Abstract

The order consolidation process, specifically "sweeping orders," is a critical yet often overlooked upstream activity in Supply Chain Management (SCM). At PT Flexo Solusi Indonesia, reliance on manual spreadsheet-based tools resulted in significant data fragmentation, entry errors, and processing delays, which severely hindered downstream logistics coordination and decision-making. This study aims to address this gap by designing and implementing a web-based sweeping order system integrated with SCM principles. Unlike typical inventory-focused systems, this research conceptually shifts the focus to "pre-processing" data synchronization to ensure early-stage supply chain integrity. The system development followed the Waterfall model, supported by a qualitative case study involving in-depth observation and interviews. To ensure research rigor, the system underwent comprehensive black-box testing and workflow validation, specifically evaluating indicators such as data accuracy, process traceability, and the elimination of redundant entry tasks. The results demonstrate that the centralized system successfully enforces sequential workflow validation, thereby mitigating data inconsistency risks and enhancing information flow between the warehouse, production, and shipping divisions. This study concludes that digitalizing upstream order consolidation is a prerequisite for achieving broader supply chain agility. It contributes to existing SCM literature by providing empirical evidence that operational efficiency is contingent upon the accuracy of initial data processing, serving as a scalable digital transformation blueprint for manufacturing SMEs.
Customer Segmentation-Based Promotion Recommendation Using RFM and K-Means Clustering on a Web Platform Handoko, Kemal Fiqri; Nugraha, Nugraha; Sujjada, Alun
bit-Tech Vol. 8 No. 3 (2026): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i3.3677

Abstract

Traditional micro-scale retail businesses, such as neighborhood stores, frequently apply promotions uniformly due to limited analytical capacity, leading to inefficient resource use and weak customer retention. Existing promotion recommendation studies predominantly focus on large-scale or online retail settings, leaving a methodological and translational gap in data-driven promotional decision support for micro-scale traditional retail contexts. This study aims to address this gap by developing and evaluating a web-based promotion recommendation system tailored to operational constraints of small neighborhood stores. Customer purchasing behavior is modeled using the Recency, Frequency, and Monetary (RFM) framework, and customer segmentation is performed with the K-Means clustering algorithm. The study utilizes transaction records from 1,043 registered customers comprising 1,500 transactions collected between February and April 2025. Five customer segments are identified, namely VIP customers, frequent buyers, occasional shoppers, at-risk customers, and new customers. Clustering quality is assessed using the Silhouette Score, achieving a value of 0.4464, which indicates moderate cluster cohesion and separation. Promotional performance is evaluated through a pre–post implementation comparison, where the observed 157.09% sales increase reflects an associative improvement rather than a causal estimate of system impact. Analytically, the study contributes a validated customer segmentation pipeline suitable for sparse micro-retail data, while at the system level it delivers an operational web-based decision support tool that translates segmentation results into actionable promotional recommendations. Although practically useful, the evaluation covers one store and a short period, limiting generalizability and causal inference.
Co-Authors A.M., M. Dzikron Aaf Saefurrohman, Aaf Abdul Rozak Acep Iwan Saidi adang badru jaman,anggun fergina, adang badru jaman,anggun fergina Adhistian, Patria Adilah, Siti Adriani, Gabriella Haldis Agung, Rendi Marta Agustini, Kamelia Ahiase, Godwin Ahmad Fuad Alam, Muhammad Nur Alamsyah, Indra Fajar Alamsyah, Zaenal Alghifari, Erik Alun Sujjada Amanda Putri Nahumury Amelia, Tia Amelia, Tia Amir Machmud, Amir Ampomah, Philipina Andriana, Denny Antony, Rian Apriadi, Tedi Arnu, Anggi Pasca Arrazaq, Naufal Raffi Arvian Triantoro Astuti, Anita Dewi Astuti, Hesti Kusuma Aulia Nazala Ramadhani, Aulia Nazala Aulia, Putri Awudu, Shaibu Baihaqqy, Mochammad Rizaldy Insan Bakhri, Syaeful Bambang Endro Yuwono Budi Purnomo Chairul Furqon, Chairul Chaznin R.M, Chaznin Chochole, Tomas Cintya, Hedi Amelia Bella Dabi, Rowland Dabi, Rowland Seyram Koku Dangi, Dangi Dasril, Yuki Dwi Darma Dewantari, Nuryunita Dewi Shofi M., Dewi Dewi, Friesty Paramitha Dian Kurnianingrum, Dian Didik Nurhadi Diki Wahyu Nugraha Disman, Disman Edem Lekettey Edwin Widia Eeng Ahman, Eeng Effendi, Marwan Elsa, Yulandri Endang Supardi, Endang Euis Bandawaty Fauzianty, Sany Noor Fibiona, Indra Go, Faith Zefanya Farrel Gusni, Gusni Hadi, Faizal Susilo Handoko, Kemal Fiqri Handoyo, Agus F Handoyo Hardiana, Dian Hardjadi, Dikdik Hari Mulyadi, Hari Hartono, Pierdijono Harun, Muhammad Fiqri Hasbi, Imanudin Heny Hendrayati Herdiana, Wyna Herilna Herlina, Herilna Heryana, Toni Hidayat Arif Nur, Muhaimin Hilda Syaidatul Ulfah, Hilda Syaidatul Ida Ayu Putu Sri Widnyani Ikaputera Waspada, Ikaputera Ikhsan, Sugiyanto Imas Purnamasari Ina Ratnasari, Ina Insany, Gina Purnama Iqbal Lhutfi Irawan, Rini Larasati Irvan, Bagus Iskandar, Alyanissa Putri Ismail, Hariadi Jahidah, Nurul Siti Janah Sojanah, Janah Jayawarsa, A.A. Ketut JB. Yurahman, JB. Yurahman Jefri Khairunnas, Jefri Juliana Juliana Kartikaningsih, Dewi Kastanya, Grace Khay, Khay Kpodo, Percy Chris Krishna Yuliawati, Ayu Kumara, Gatot Kunta Kurnia, Ika Famela Kurniawan, Fakhry Hafiyyan KUSNANTO, DANANG Lekettey, Edem Leni Yuliyanti, Leni Lestari, Siska Nurazizah Luckyardi, Senny Luqman, Citra Aisyah Lusiana Sani Parwati M. Arief Ramdhany Mac-Moqu, Francis Kortey Marbun, Tonggo Mardiani, Rika Maulana, Mahbub Afini Maya Sari Mayasari Mayasari, Mayasari Medidjati, R Adam Medidjati, R. Adam Meta Arief, Meta Mr. Dodi Muhamat, Amirul Afif Muhammad Afif Muhammad, Rizky Alifio Mulyana, Dendi Munir Nur Komarudin Mustikasari, Hany Naiya, Naiya Nasrudin Nasrullah, Baso Nasution, Toni Natanael, Matthew Lucky Navik Istikomah Netti Siska Nurhayati Ningrum, Azizah Puspa Nkansah, Obed Kwabina Opoku Nugroho, Felix Dian Nur Apandi, R Nelly Nurdiani, Mia Silmi Nurtanti, Azizah Nuryuana Dwi Wulandari Pambudi, Wahyu Pasha, Riska Ayu Permatasari, Zulia Nur Pinayani, Ani Pranata, Rengga Madya Pratama, Rafindra Hyoga Pratiwi, Irma Dwi Prawatiningsih, Desty Priyo Wibowo, Priyo Purnomo, Budi S Putri, Medhita Gunawan Qiswatun Mukhoyyaroh Rahim, Sarah Aulia Rahman, Zaidan Al Rasto, Rasto Reza, Caisya Ibni Aulia Putri Rezi Fandiyansyah, Muh Rina Maria Hendriyani Rita Purnamasari Rita Tri Yusnita Ruri Mutiara Ayuni Ryan Maulana Saffira, Allya Satria, Rita Siman, Siman Simatupang, Frido Sarita Sinderela, Moriska Singgih, Ivan Kristianto Situngkir, Tiar Lina Solihat, Asri solikin, ikin Subaryana Subaryana, Subaryana Sugiharti, Harpa Sugiharto, Nur Aziz Sugiyanto - Supiyadi, Dedi Supriatna, Yayat Supriyono Supriyono Surochman, Arief Sutanto, Dharma Adhi Sutardiyanta, Ihwan Sutisna, Ade Jaya Syafi, Muhammad Abiyu Syaharuddin Rasyid Syaifullah Syaifullah Tania, Adelia Septiani Restanti Tia Yuliawati Tiffany, Florentina Titik Respati Tjandra, Dewi Anggraini Tri Sagirani Ugli, Jalilov Mehroj Erkin Ujang Suherman, Ujang Suherman Umar Faruk Umarova, Zulayho Vanessa Gaffar Vigim, Jaqolina Anggraeni Vinda Maharani Patricia Viviany, Viviany Warawiati, Nuni Ayu Wardana, Oka Wardana, Roihan Kusuma Widiarto, Tasya Evrillia Wijaya, Claudia Zefanya Yanti Sri Rejeki Yasir Maulana Yayat Supriyatna Yogaswara, Andrey Satwika Yusup Junaedi Zahro, Siti Zakariya Pamuji Aminullah