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All Journal Jurnal Kependidikan: Penelitian Inovasi Pembelajaran TELKOMNIKA (Telecommunication Computing Electronics and Control) Jurnal Informatika Jurnal Ilmu Kesehatan Masyarakat ELINVO (Electronics, Informatics, and Vocational Education) Khazanah Informatika: Jurnal Ilmu Komputer dan Informatika Jurnal Kesehatan JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Wikrama Parahita : Jurnal Pengabdian Masyarakat Syntax Literate: Jurnal Ilmiah Indonesia Journal Of Nursing Practice Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan Jurnal Ilmiah Keperawatan (Scientific Journal of Nursing) Journal of Health Policy and Management Martabe : Jurnal Pengabdian Kepada Masyarakat Dharma Bakti Jurnal Kesehatan Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal JURNAL PENELITIAN PERAWAT PROFESIONAL Jurnal Ners Indonesian Journal of Global Health research Babali Nursing Research Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Darmabakti : Junal Pengabdian dan Pemberdayaan Masyarakat JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) International Journal of Artificial Intelligence and Robotics (IJAIR) Well Being Journal of Language and Health Journal of Applied Nursing and Health Jurnal Ilmiah Kesehatan (JIKA) Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Kolaborasi Jurnal Pengabdian Masyarakat Asian Journal of Health Research Jurnal Kreativitas dan Inovasi (Jurnal Kreanova) Journal of Comprehensive Science International Journal of Advanced Multidisciplinary International Journal of Medicine and Health Khaira Ummah: Jurnal Pengabdian Kepada Masyarakat Jurnal Abdi Kesehatan dan Kedokteran Jurnal Masyarakat Madani Indonesia JPNM : Jurnal Pustaka Nusantara Multidisiplin Journal for Quality in Public Health Jurnal Pengabdian Kepada Masyarakat Itekes Bali Health & Medical Sciences Journal of Digital Business and Innovation Management Journal of Community Empowerment The Health Researchers Journal Health Gate Jurnal Ilmiah Kesehatan Mandira Cendikia Jurnal Pengabdian Masyarakat Mandira Cendikia (JPKM-MC) Innovative Approaches in Health Science Journal Ficco Public Health Journal Journal of Global Research in Public Health Journal of Community Engagement in Health Journal of Hospital Management and Services Indonesian Journal of Nutritional Epidemiology and Reproductive Strada Jurnal Ilmiah Kesehatan (SJIK) Journal for Quality in Women's Health
Ratna Wardani
Universitas Negeri Yogyakarta
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Determinants That Affect Patient Safety At Work: A Literature Review Sumiati; Ratna Wardani; Yuly Peristiowati
Journal of Global Research in Public Health Vol. 8 No. 2 (2023): December
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jgrph.v8i2.457

Abstract

Nursing practice is sometimes found that patient safety is carried out by nurses at work so that this raises concerns for the public to seek treatment.To determine the determinants that affect patient safety at work.This systematic review begins with a literature review from various sources. Articles were collected using search engines such as PubMed, google schoolar, science direct, ProQuest and Elsevier. The articles used in the study were published from 2018-2023. Articles were searched using keywords that have been determined by the researcher then articles were extracted based on inclusion and exclusion criteria using the PRISMA protocol. Thus, 15 articles were found that matched the critical appraisal criteria for analysis.Based on the articles collected, it was found that patient safety is a topic that has been the subject of much discussion in recent decades. Patient safety is defined as failure to accomplish what was planned or achieving something using the wrong means. In brief, there are two elements to patient safety: a plan and an aim. This means that there are two possible causes of error: the medical provider made the wrong plan and the patient was injured, and the provider made the right plan but there was an error in execution that caused the patient to be injured. These errors can occur due to several things, such as work environment disorders, fatigue, lack of team coordination, and communication failures.Communication, environmental conditions, workload, distraction at work, and staff education are factors that significantly affect patient safety at work. It is expected that nurses in providing health services must improve quality which will be able to provide comfort and quality service to patients in terms of improving patient safety.
Implementation Of Accreditation Policy In Hospital Management Information Systems To Improving Employee Performance; Literature Review Dista Silvie Ayu Marinda; Ratna Wardani; Laili Wulandari
Journal of Hospital Management and Services Vol. 5 No. 1 (2023): May
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v5i1.47

Abstract

Efforts made by the Ministry of Health to improve the quality of hospital services are through accreditation activities for both government and private hospitals. The increase in the number of hospitals is very rapid every year, this condition causes competition to occur in providing the best quality service. Researchers assess the need for improving the quality of employee performance to improve service quality.This research method uses a literature review where 4 articles are included in the superior paper category obtained from Google Scholar so that they are good for further analysis. Critical analysis of 4 articles was conducted based on design, population and sample, sampling, treatment, parameters, findings and conclusions.This literature review shows that hospital accreditation has an effect on employee performance, so itis necessary to carry out accreditation as an effort to improve quality.
The Influence Of Organizational Culture Using The Ocai Approach On The Performance Of Health Personnel At Intan Medika Lamongan Hospital Lailatul Karimah; Ratna Wardani; Ardi Bastian; Endra Widiyanto
Journal of Hospital Management and Services Vol. 5 No. 2 (2023): November
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v5i2.53

Abstract

The performance of health workers is a very important issue in order to maintain and improve health services in hospitals. Based on the results of the performance assessment for 2 years 2021 - 2022, it shows a 5% decrease in health workers at the Intan Medika Lamongan hospital. This study aims to analyze the effect of organizational culture on the performance of health workers at Intan Medika Lamongan Hospital through the Organizational Culture Assessment Instrument (OCAI) approach. The research method is descriptive quantitative and cross sectional approach and data collection techniques through questionnaires. The study population was all health workers using proportionate random sampling method. The number of respondents was 71 health workers with details of 87.3% or 62 women and 12.7%. While based on the profession, the most respondents were nurses with 56.3% and the smallest respondent was the nutrition profession, namely 1.4%. The results showed that the effect of Organizational Culture (variable X) on Performance Appraisal of Health Workers (variable Y) is positive with a significance value of 0.021.
The Relationship Of The Quality Of Administrative Services And Bpjs Patient Satisfaction In The Inpatient Room X Rumkit Tk Ii Dr. Soepraoen Kesdam V/Brawijaya Malang In Malang City Sutarji; Ratna Wardani; Ardi Bastian; Panca Radono
Journal of Hospital Management and Services Vol. 5 No. 2 (2023): November
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v5i2.56

Abstract

Quality of service is one of the factors that people consider when choosing a health facility to use. Service quality is a measure to measure patient satisfaction. The aim of the research is to analyze the relationship between the quality of administrative services and BPJS patient satisfaction at Rumkit Tk.II dr. Soepraoen Kesdam V/Brawijaya Malang City Malang City. This research uses a quantitative research design with a cross-sectional approach. The population is all patients or BPJS patient waiters in Inpatient Room X Rumkit Tk.II dr. Soepraoen Kesdam V/Brawijaya Malang City with a sample of 78 respondents using a purposive sampling technique. The independent variable is the quality of administrative services and the dependent variable is BPJS patient satisfaction. Data were collected using a questionnaire and analyzed by the Spearman Rho test with the help of SPSS. The research results showed that the majority of respondents (56.41%) were good (44 people). the majority (65.3%) of respondents were satisfied (51 people). The cross tabulation results showed that the majority expressed satisfaction and good quality, namely 28 people (54.9%). The Spearman's rho statistical test obtained a P-value of 0.000 < 0.05 and a Correlation Coefficient of 0.340, which means there is a relationship between the quality of administrative services and patient satisfaction. At TK II Hospital, dr. Soepraoen Kesdam V/Brawijaya Malang City. The better the quality of administrative services, the more patient satisfaction will increase, so it is hoped that hospital bureaucracy can improve the quality of administrative services for patient satisfaction.
Commitment to Changing Services to Be the Best for Championing (Innovative) Behavior Post-Accreditation SNARS Version at Gambiran Regional Hospital, Kediri City Erik Prastyanto; Ratna Wardani; Agustin Widyowati; Ardi Bastian
Journal of Hospital Management and Services Vol. 6 No. 1 (2024): May
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v6i1.59

Abstract

The growth of hospitals creates increasingly fierce competition and customers increasingly have selective choices, and this is a challenge that will affect the sustainability of the organization. Alternative competitive strategies are needed for hospitals to improve the quality and quality of services through accreditation assessments. Post-accreditation results from hospitals alone will not be enough to be balanced with a commitment to change services for the better. Good commitment will give rise to championing behavior in facing increasingly dynamic environmental changes. Research purposes. Analyzing the relationship between commitment to changing services to the best and championing (innovative) behavior after SNARS version accreditation at Gambiran Regional Hospital, Kediri City. Research methods. Quantitative research with correlational design. The population in this study were ASN nurse employees at Gambiran Regional Hospital, Kediri City with a sample of 122 respondents using the Proportional Random Sampling technique. The independent variable is commitment to change and the dependent variable is championing behavior. Data collection used questionnaires and Spearman correlation analysis. Research result. The results of the Spearman correlation test analysis showed that there was no relationship between commitment and Championing (p value 0.569 > 0.05). Conclusion. The innovative behavior of ASN employees is influenced by many factors, not only in terms of organizational commitment
Product Diversity And Prices On Repurchase Interest And Consumer Loyalty At Upt Batu Herbal Materia Medica Laboratory Risca Damayanti Fansia; Ratna Wardani
Journal of Hospital Management and Services Vol. 1 No. 1 (2019): May
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v1i1.66

Abstract

Sales of medicinal plant products at the UPT Herbal Materia Medica Laboratory in Batu have decreased in recent months from the desired target, while the growth of producers of similar medicinal plant products has mushroomed in the city of Batu. This research aims to analyze product diversity and product prices on repurchase interest and consumer loyalty at the Batu Medica Herbal Laboratory UPT. This research method is observational with a cross sectional approach. The number of samples taken in this research was determined using a purposive sampling method, namely consumers aged 18 years and over and who made more than one purchase at the herbalmart UPT Batu Herbal Materia Medica Laboratory, namely 32 samples. The data analysis method used is path analysis. From the path analysis results, it was obtained that the value of the direct influence of product prices > the indirect influence value (0.814 > 0.072) so that it was concluded that there was a direct influence of product prices through repurchase interest on consumer loyalty. The results of this research can be contributed as consideration for the UPT Herbal Materia Medica Laboratory in Batu to analyze and evaluate the influence of product diversity, product price on repurchase interest and consumer loyalty.
Causes Of Low Hemoglobin Levels In Pregnancy Elsy Putri Parwati; Ratna Wardani
Journal of Hospital Management and Services Vol. 1 No. 2 (2019): November
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v1i2.70

Abstract

Low levels of hemoglobin in pregnancy have become a major health problem today as it affects nearly half of the population of pregnant women worldwide. Anemia in pregnant women is caused by several causes, namely iron deficiency and compliance with Fe consumption during pregnancy is not routine. Efforts used to reduce the rate of anemia in pregnant women are by giving iron supplements during pregnancy. Health workers need to provide health education about the importance of nutrition for pregnant women to prevent anemia during pregnancy. The aim is to determine the causes of the incidence of low hemoglobin in pregnancy. This type of study is literature (Literature review). The literature sources used are journals from Pubmed, Research Gate and Google Scholar. The causes of low hemoglobin incidence were adherence to drinking iron tablets, ANC, age, and parity, protein and vitamin C, knowledge, attitudes and behavior in consuming iron / Fe tablets. Adequate intake of iron or iron, protein, vitamin C is essential for a healthy pregnancy. It is necessary to pay attention to age, parity, knowledge, attitudes, consumption behavior during pregnancy fe.
Environmental Hygiene and Sanitation Practices Against TB Incidents in the Work Area of Kesamben Health Center, Blitar Regency Lukman Ali Widyantara; Ratna Wardani
Journal of Hospital Management and Services Vol. 3 No. 1 (2021): May
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v3i1.81

Abstract

Tuberculosis is an infectious disease caused by Mycrobacterium Tuberculosis. Indonesia is ranked 3rd largest burden of tuberculosis in the world (8%) after India (27%) and China (9%). The increase in the number of cases in Indonesia continues to increase every year. Although many prevention and management efforts, the spread of tuberculosis bacteria is very easy to spread. This study aims to determine the relationship between hygiene practices and environmental sanitation to the incidence of tuberculosis in the Kesamben Health Center Work Area, Blitar Regency. This study is a quantitative study with a survey design and analytical observation with a retrospective approach (case control). The population of this study was the community in the Kesamben Health Center work area using purposive sampling techniques and 40 respondents were found. Data collection using questionnaires and observation sheets, analyzed using SPSS with Logistic Regression Test with α = 0.05. The results of the statistical test showed that there was a relationship between hygiene practices and the incidence of tuberculosis with a sig value. 0.005 and there is no relationship between environmental sanitation and TB incidence with a sig. value of 0.121. This is because the habit of implementing cleanliness is not practiced, especially the use of masks which are considered to interfere with breathing when doing activities such as working and other activities. It is hoped that further research can develop research related to TB incidence using other variables such as health services, knowledge, PMO and more variables.
Analysis Marketing Mix On Revisit Interest Of Outpatient Patients At Ploso Hospital, Jombang Yayuk Utami; Agustin Widyowati; Ratna Wardani; Panca Radono
Journal of Hospital Management and Services Vol. 6 No. 2 (2024): November
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v6i2.101

Abstract

Outpatient revisit interest is one of the important aspects to maintain the hospital’s existance. This research aims to identify the influence of the marketing mix on outpatient revisit interest at RSUD Ploso Jombang. This study uses a quantitative research type with a cross-sectional approach. The population consists oof new patient at RSUD Ploso Jombang totaling256 patients, with a sample of 73 respondents using purposive sampling technique. The dependent variable (revisit interest) and independent variables include the marketing mix, which encompasses product, price,place,promotion, process,people, and physical evidence. The research instrument is a questionnaire, and the analysis uses logistic regression test. The research results show that there is a significant influence of product (P-value =0.039) with wald results of 4.242, and process (P-Value =0.037) with wald result 4.355 on outpatient revisit interest. However, there is no significant influence of price (P-Value=0.418), place (P-Value=0.756), promotion (P-Value=0.736), people (P-Value 0.793), physical evidence (P-Value=0.786) on outpatient revisit interest. To attract patients to revisit, it is hoped that RSUD Ploso Jombang can optimize the available products and services by optimizing stock management and working with suppliers. Cooperation with suppliers, conducting regular training for medical staff, and implementing a patient feedback system to improve the availability of medicines and suitability of services for patients are also recommended.
THE ROLE OF HEALTH EDUCATION PROGRAM HEALTH PROGRAM TOWARD KNOWLEDGE OF DHF IN KEDURAHAN SANANWETAN BLITAR CITY Purwatiningsih, Rini; Ratna Wardani; Intan Fazrin
Indonesian Journal of Nutritional Epidemiology and Reproductive Vol. 1 No. 2 (2018): May
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/ijner.v1i2.94

Abstract

Dengue hemorrhagic fever (DHF) is an infectious disease by dengue virus that is transmitted through the bite of the Aedes Aegypti mosquito, characterized by sudden high fever accompanied by manifestations of bleeding and tends to cause shock and death. The design of this research is quantitative pre-post experimental research with one group pre-test and post-test design. The focus of the research is to analyze health education on the role of health education program at the health center on the knowledge of DHF in Gedog District Sananwetan District, Blitar City before and after the intervention. Total population of 50 respondents with Simple Random Sampling technique and obtained a sample of 44 respondents. The results showed that the majority of respondents had less knowledge in the health category before being given the health education program at the puskesmas program with 24 respondents (54.5%). While the majority of respondents had sufficient knowledge in the category after being given the health education program at the puskesmas program by 21 respondents (47.7%). The Wilcoxon analysis results show that the p-value of 0,000 <0.05 then H0 is rejected so it is concluded that there is an influence of health education in the health center program on DHF knowledge in Gedog Village, Sananwetan Sub-District, Blitar City. With these results it is expected that respondents will conduct monitoring in places that would be mosquito habitat, after that bury items that can become puddles, then drain the tub and close the water reservoirs. Besides that, don't forget to sprinkle the abate on the well. Respondents can also prevent 4M Plus so that mosquitoes cannot breed around our homes.  
Co-Authors Abiddin, Andi Hayyun Agow, Liana Lidia Agus Jatmiko Agus Qomaruddin Munir Agus Wahyudi Agusta Dian Ellina Agustin Agustin Widyowati Ahmad Ashari Ahmad Ashari Aimandinata Al-Khawarizmi, Andi Hakim Ali, Abda Almas, Sri Warsuni Amarin Yudhana Anasulfalah, Hakim Andini, Ayu Febri Andy Ferry Rahman Aprin Rusmawati Ardi Bastian Ardiana, Olivia Junita Ardiansyah, Dhista Dwi Nur Ardiyanti, Effie Ardiyanto, Widya Ardy, Satya Adhiyaksa Arsy Wahyu Prananto, Bintang Asep Hidayat Ashari, Ahmad Atik Setiawan Wahyuningsih Atmojo, Joko Tri Atok Irawan Bayu Prabowo, Bayu Belinda, Melur Bonifacius Vicky Indriyono, Bonifacius Vicky Ceria Antika Damayanti, Elina Darmayanti, Aquartuti Tri Daryanto Daryanto Dewi, Prima Dista Silvie Ayu Marinda Elok Kusuma Wardhani, Febe Elsy Putri Parwati Emy Setyaningsih Endra Widiyanto Erik Prastyanto Ester Lita Maratade F Soesianto F. Soesianto Fachruddin Fajriah, Asruria Sani Fathorrahman Fathorrahman, Fathorrahman Fathurrohim, Moh. Feryansyah, Ade Gabriel Renata Handoyo Gautama, Iman Hajar, St Handaru Jati Handayani, Rina Tri Hardyanto, Fendy Hariyono Hariyono Hariyono Haryono Haryono Hasibuan, Ustifina Hasanah Hengky Irawan Hidayat, Ichwan Idah Ayu Wulandari Idana, Rindang Farihah Imam Suprapto, Sentot Indasah Indasah Inggrid Puspitasari Adikarjo Intan Fazrin Irma Nuur Rochmah Iswahyuni, Sri Jannah, Indah Noer Joko Prasetyo Joko Prasetyo Joko Tri Atmojo Joko Tri Wibowo, Joko Tri Kartika, Noviyanti Katmini Kharisma Ardy Pradana Khotib, Ahmad Kisfandari, Asri Putri KK, Indra Frana Jaya Korwa, Dina Laura Kumalasari, Eri Puji Lailatul Karimah Laili Wulandari Lamere, Moses Lazarus Salyabo Leli Mauli Rohmah Lestari, Wiwit Azmi Librata, Pramitha Nayana Lukito Edi Nugroho Lukman Ali Widyantara Mahali, Muhamad Izzudin Maruapey, Erna Rosiyawati Masduki Zakaria Maulina Nurikasari Mayta Sari Dwianggimawati Melda, Byba Miriam Baersady Mochammad Imron Awalludin Moh Khoirul Anam Molina, Yermia Imanuel Mubarok, Ahmad Syauqi Muhammad Dwi Satriyanto Muhammad Irfan Luthfi Muhammad Subhan Muhammad Taufiqul Akbar Muhammad Trio Maulana Putra Muhammad, Ilham Nur Muji Murtiningsih Murtiningsih, Muji Nisa Dwi Septiyanti Novita Ana Anggraini Nuranti , Isti Ema Nurdina Nurdina Nurkhamid , Nurkhamid Nurkhamid, N. Nurkhamid, Nurkhamid Nursa’id, Mochamad Nurwijayanti Nurwijayanti Kusumaningrum Panca Radono Pandelima, Maksum Pradana, Krisnanda Aditya Prameswari, Diah Prananingtias, Rosita Prasetyo, Yuda Dwi Pratiwi, Ariesta Puspa Prima Dewi Kusumawati Priyanto, Priyanto Purwatiningsih, Rini Puspita, Mariana Putri, Anggi Pradana Putri, Aqmarlia Janita putri, Rizky Amalia Prima Putu Aji Nalendro Putut Aji Nalendro Rachmawaty, Ikke Winar Rafiq, Arif Ainur Rahardian, Ivan Aditya Rahardjo, Ishak Sulistianto Rahmanasari, Suska Evi Rahmania Ambarika Ramdani, Dewi Rejo, Rejo Reni Nurhidayah Retnaningsih, Widiani Revani, Hilda Dea Rifka Sari Pratiwi Risca Damayanti Fansia Rivaldi, Achmad Rohani, Muhammad Rosarini, Anna Rosiyawati Maruapey, Erna Rossi Septina Rudiantoro, Danar Safitri, Endah Wulan Sandu Siyoto Saputri, Dita Oisina Gusti Sari, Yenny Puspita Sentot Imam Suprapto Setialana, Pradana Setiyawan, Eltrik Setiyawan, Ramadhana Setyo Budi Susanto Setyo Wahyudi Sila, Ice Marselina Siti Farida Soesianto, F. Soleman Yambormias Sri Suhandiah Srimulti Sudewa, I Gusti Ngurah Wisnu Sugeng Dwi Riyanto Sukma Rahayu, Putri Sulaiman Lumban Toruan, Torang Sumiati Sumiati Sumiati Sunaryanti, Sri Sayekti Heni Suprapto, Sentot Imam Susanti, Titin Sutarji Sutrisno, Sutrisno Suwarto Suwarto Suwono, Yohanes Adi Agus Tiala, Maria Bernadetha Charlotta Wonda Titin Susanti Titis Sulistyowati Tomi Jepisa Tri Asri, Rindang Larose Tri Astutik Tri Wahyuni, Nurlely Triana Nur Trianika, Tatiana Trisnawati, Dwi Ayu Ulfa Tarbiati Umi Rochayati Wahyudi, Setyo Wicaksono, Tito Widiyanto, Aris Widyastika, Kharisma Syahda Wijaya, Danang WINARSIH Winoto, Wisnu Wira Qalbi, Fitdiar Wisnawa, I Nyoman Dharma Wulan Safitri, Endah Wulandari, Laili Yayuk Utami Yenny Puspitasari Yessi Rahmawati Yuda Dwi Prasetyo Yuly Peristiowati Yuniar Indrihapsari Yunita, Emi Yuwono, Trisno Zaenal Mustofa Zahro, Siti Lailatus Zainal Arifin