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All Journal Jurnal Manajemen Terapan dan Keuangan Jurnal Riset Akuntansi dan Bisnis EQUILIBRIUM IJIBE (International Journal of Islamic Business Ethics) EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Studia Economica: Jurnal Ekonomi Islam Jurnal EMT KITA Ganaya: Jurnal Ilmu Sosial dan Humaniora SEIKO : Journal of Management & Business At-Tawassuth: Jurnal Ekonomi Islam Jurnal Penelitian Medan Agama JURNAL PENDIDIKAN TAMBUSAI Jesya (Jurnal Ekonomi dan Ekonomi Syariah) JOURNAL OF SCIENCE AND SOCIAL RESEARCH Journal of Humanities and Social Studies Almana : Jurnal Manajemen dan Bisnis JASa (Jurnal Akuntansi, Audit dan Sistem Informasi Akuntansi) JURNAL MANAJEMEN BISNIS Competitive Jurnal Akuntansi dan Keuangan JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan) Jurnal Ekonomi Manajemen Abdi Dosen : Jurnal Pengabdian Pada Masyarakat Al-Kharaj: Journal of Islamic Economic and Business Ilomata International Journal of Management Management Studies and Entrepreneurship Journal (MSEJ) Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL Mahaguru: Jurnal Pendidikan Guru Sekolah Dasar JURMA : Jurnal Program Mahasiswa Kreatif JRAK (Jurnal Riset Akuntansi dan Bisnis) (e-Journal) Jurnal Pengabdian kepada Masyarakat Nusantara Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Ekonomi Bisnis Manajemen dan Akuntansi (EBMA) Ilomata International Journal of Management Jurnal Kewarganegaraan Jurnal Alwatzikhoebillah : Kajian Islam, Pendidikan, Ekonomi, Humaniora El-Mujtama: Jurnal Pengabdian Masyarakat Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan JURNAL MANAJEMEN AKUNTANSI (JUMSI) JIKEM: Jurnal Ilmu Komputer, Ekonomi dan Manajemen Jutkel: Jurnal Telekomunikasi, Kendali dan Listrik Jurnal Riset Ilmu Ekonomi Jurnal Ekonomi Journal of Vision and Ideas (VISA) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Journal of Indonesian Management Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Review Jurnal Fokus Manajemen Share: Jurnal Ekonomi dan Keuangan Islam EKSYA: Jurnal Ekonomi Syariah Jurnal Akuntansi, Manajemen dan Bisnis Digital Journal of Management and Business Journal of Computer Science and Information Systems (JCoInS) Journal of Student Development Informatics Management (JoSDIM) Jurnal Ekonomika Dan Bisnis Jurnal Ilmiah Mahasiswa Raushan Fikr Sci-Tech Journal Jurnal Ekonomi dan Manajemen (JEKMA) Jurnal Trisna Riset Optimal: Jurnal Ekonomi dan Manajemen International Journal of Economics (IJEC) Journal of Public Representative and Society Provision International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) Inisiatif: Jurnal Ekonomi, Akuntansi Dan Manajemen Moneter : Jurnal Keuangan dan Perbankan Regress: Journal of Economics & Management Innovative: Journal Of Social Science Research Madani: Multidisciplinary Scientific Journal Amkop Management Accounting Review (AMAR) Jurnal Manajemen Riset Inovasi Trending: Jurnal Manajemen dan Ekonomi Jurnal Manajemen Dan Bisnis Ekonomi Jurnal Riset Ekonomi dan Akuntansi e-Jurnal Apresiasi Ekonomi Journal of Economics and Management Scienties AT-TIJARAH: Journal Islamic Banking and Finance Research Equilibrium: Jurnal Ekonomi Syariah Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan Mutiara: Jurnal Penelitian dan Karya Ilmiah Journal of Global Islamic Economic Studies Jurnal Penelitian Ilmu Ekonomi dan Keuangan Syariah IIJSE Neraca Manajemen, Akuntansi, dan Ekonomi Jurnal Riset Akuntansi, Perpajakan dan Auditing Abdi Masyarakat UIKA El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam JESKaPe: Jurnal Ekonomi Syariah, Akuntansi dan Perbankan Jurnal El Rayyan: Jurnal Perbankan Syariah Al-Istimrar: Jurnal Ekonomi Syariah Jurnal Ekonomi, Akuntansi dan Perpajakan Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi ManBiz: Journal of Management and Business Journal of Ekonomics, Finance, and Management Studies Journal of Visionary Sharia Economy (JOVISHE) Jurnal El Rayyan: Jurnal Perbankan Syariah Epsilon : Journal of Management (EJoM)
Wahyu Syarvina
Universitas Islam Negeri Sumatera Utara
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A Palm Sap-Based Brown Sugar Business Development Strategy Based on the Business Model Canvas Salsabila, Amanda Putri; Syarvina, Wahyu; Daulay, Aqwa Naser
International Journal of Management, Entrepreneurship, Social Science and Humanities Vol. 9 No. 1 (2025): July - December Issue
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijmesh.v9i1.3559

Abstract

Through the nine elements of the business model canvas, this study seeks to identify or develop a strategy for the development of a palm sap-based brown sugar business at CV. Ritawati Silau Rakyat Brown Palm Sugar, Serdang Bedagai, Indonesia The goal is to establish partnerships to work together to increase revenue and market share. A qualitative approach combined with phenomenological analysis was used to investigate the phenomenon that arises in the field connected to the growth of a brown sugar enterprise based on palm sap in Silau Rakyat Village. Results of the Business Model Canvas Analysis at CV. Ritawati Palm Brown Sugar is a customer segment, local consumers who are looking for natural sweeteners. It has a distinctive taste and authentic aroma. Its distribution is carried out through collectors for the local market. Building customer relationships and communication directly and through social media. Revenue streams: The main source of income is the sale of palm sap brown sugar. Key Resources: The main resource includes palm sap water as a raw material. Key activities, including procurement of raw materials. Key Partnership: Partnership with oil palm farmers. Cost structure, including production, distribution, taxes, and packaging. However, challenges, such as seasonal dependence and raw material availability, remain. The solution to these challenges is to implement key partnerships in the form of procuring palm sap from surrounding areas to address declining palm sap production in Silau Rakyat Village.
Analisis Penerapan Sistem Akuntansi Sumber Daya Manusia Dalam Meningkatkan Kinerja Karyawan Pada Bengkel Honda Servis Setiawan, Agung; Syarvina, Wahyu; Jannah, Nurul
Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Vol 7 No 2 (2024): Artikel Periode Research Juli 2024
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi Al-Washliyah Sibolga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36778/jesya.v7i2.1689

Abstract

Sistem akuntansi sumber daya manusia pada bengkel honda servis mengalami keterbatasan, yang mana keterbatasan sumber daya manusia dapat mempengaruhi kinerja karyawannya. Sementara itu, tenaga kerja yang andal dan hasil kerja karyawan yang maksimal adalah salah satu bagian yang sangat dibutuhkan bagi kemajuan suatu perusahaan, tanpa hal tersebut maka perusahaan tidak dapat berjalan dengan baik. Penelitian ini bertujuan untuk dapat memperoleh informasi permasalahan sistem akuntansi sumber daya manusia yang erat kaitannya dengan keberhasilan kinerja karyawan pada bengkel honda servis. Peneliti menggunakan penelitian kualitatif, peneliti melakukan pengumpulan data melalui wawancara, observasi, studi kepustakaan dan dokumentasi. Hasil penelitian menunjukkan bahwa penerapan sistem akuntansi sumber daya manusia pada bengkel honda servis masih kurang baik dikarenakan kurangnya tenaga ahli pada beberapa bidang tertentu seperti, kepala bengkel dan kepala mekanik, guna untuk menstabilkan sistem akuntasi, meminimalisir terjadinya masalah pada bengkel, dan memaksimalkan tanggungjawab serta kedisiplinan kinerja karyawan
THE INFLUENCE OF TOTAL THIRD PARTY FUNDS AND INFLATION ON THE ALLOCATION OF FINANCING FOR MICRO, SMALL AND MEDIUM ENTERPRISES AT BANK SUMUT SYARIAH MEDAN KATAMSO BRANCH ., Lisnawati; Indah Lestari, Annio; Syarvina, Wahyu
Abdi Dosen : Jurnal Pengabdian Pada Masyarakat Vol. 7 No. 3 (2023): SEPTEMBER
Publisher : LPPM Univ. Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/abdidos.v7i3.1926

Abstract

This study aims to determine the effect of the amount of third-party funds and inflation on the allocation of financing for micro, small and medium enterprises at the Sharia Bank of North Sumatra, Medan Katamso branch. This study uses a quantitative method and uses secondary data on the monthly financial reports of Bank Sumut Syariah which were published for 2018-2022, and BPS data for 2018-2022. Data is processed through the SPSS 25 program with multiple linear regression methods, with consideration of R2, T-test, F-test, and classical assumption tests. The results of this study indicate that Third Party Funds (DPK) have a positive effect on the allocation of MSME financing at PT Bank SUMUT Syariah Medan Katamso of (0.872) with a very large value in the 2018-2022 period. Inflation has a positive and small effect on the allocation of MSME financing for PT Bank SUMUT Syariah Medan Katamso during the 2018-2022 period, amounting to (0.083). Simultaneously DPK (Third Party Funds), Inflation has a significant effect on the MSME financing allocation of PT Bank SUMUT Syariah Medan Katamso during the 2018-2022 period
Analysis of the Effectiveness and Contribution of Customs Tax Land Rights Building and Land Tax Building Maintenance and Improvement of the Indigenous People of South Aceh Lingga, Fitria Ratna; Nurwani, Nurwani; Syarvina, Wahyu
Dinasti International Journal of Economics, Finance & Accounting Vol. 5 No. 1 (2024): Dinasti International Journal of Economics, Finance & Accounting (March-April 2
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v5i1.2372

Abstract

This study aims to determine the effectiveness and contribution of Tax Customs acquisition of land and building rights (BPHTB) and Urban and rural land and Building Tax (PBB-P2) to the receipt of local revenue (PAD) from 2018-2022. This research method uses a qualitative method that uses a descriptive approach. The object of this study is the Office of the Financial Management Agency of South Aceh region, the source of data used is secondary and primary data, secondary data obtained from the realization of the effectiveness and contribution of tax revenues acquisition of land and building duty (BPHTB) and land tax and Urban and rural building (PBB-P2),and primary data obtained from interviews. Based on the results of the discussion, the level of effectiveness of BPHTB from 2018-2022 is very effective with a percentage level of 167.45%, while the level of contribution is in the good category with a percentage of 45%. For the level of effectiveness of PBB-P2 from 2018-2022, it is quite effective with a value of 80.36%. While the level of contribution is in the medium category with a percentage value of 23%.
Analysis of the Internal Control System in an Effort to Prevent Fraud in Trade Goods Inventory at Minimarket Omi Kawan Hinca Bandar Island Siti Nur Adillah; Wahyu Syarvina; Hotbin Hasugian
Dinasti International Journal of Economics, Finance & Accounting Vol. 5 No. 1 (2024): Dinasti International Journal of Economics, Finance & Accounting (March-April 2
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v5i1.2429

Abstract

The internal control system at Minimarket Omi Kawan Hinca Bandar Pulau is implemented to determine whether the management system has been implemented properly or not and to avoid fraud in the inventory of goods. The internal control system carried out at Minimarket Omi Kawan Hinca Bandar Pulau in terms of separation of duties and authority is still not running optimally with evidence of multiple positions. It is feared that there will be abuse of position authority which results in fraud. The internal control system is expected to prevent fraud that will occur. What this research aims to achieve is to analyze the effectiveness of the implementation of the internal control system as an effort to control or even prevent fraud. The qualitative method was applied in this study using data collection techniques carried out through observation and interviews. The results of this study are that the internal control system over merchandise inventory at Minimarket Omi Kawan Hinca Bandar Pulau has been implemented according to the components of internal control over inventory, but it is still not implemented optimally and internal control over inventory may be quite good but not effective in preventing fraud in inventory management.
Analisis Pengaruh Fasilitas Dan Pelayanan Terhadap Loyalitas Pemustaka Disperpusip SU Dengan Kepuasan Sebagai Variabel Intervening Hamtheldy, Raihan Zaky; Nurbaiti, Nurbaiti; Syarvina, Wahyu
Jurnal Ekonomika Dan Bisnis (JEBS) Vol. 3 No. 2 (2023): Mei - Agustus
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jebs.v3i2.750

Abstract

Penelitian ini bertujuan untuk mengetahui Pengaruh fasilitas dan pelayanan terhadap kepuasan loyalitas pemustaka Disperpusip Sumatra Utara. Teknik pengambilan sampel pada penelitian ini menggunakan metode accidental sampling yang dimana penentuan sampel berdasarkan keadaan pertemuan secara kebetulan dan sampel yang digunakan sebanyak 100 responden. Pengambilan data dilakukan menggunakan kuesioner dengan skala likert. Metode analisis yang digunakan dalam penelitian ini adalah metode analisis regresi sederhana dengan aplikasi SPSS 25. Adapun teknik analisis data menggunakan uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi linear berganda dan menggunakan uji hipotesis,yaitu Uji Parsial (Uji T), Uji Simultan (Uji F), dan Uji Koefisien Determinasi (R2). Hasil penelitian menunjukan bahwa data telah valid, riliabel, berdistribusi normal, tidak bersifat heteroskedastisitas dan tidak terjadi gejala multikolinearitas sehingga dapat dianalisis dengan regresi linear berganda dan menghasilkan nilai. Hasil penelitian berdasarkan (uji t) menunjukkan bahwa fasilitas berpengaruh signifikan terhadap loyalitas pemustaka dengan nilai siginifikasi sebesar 0,00< 0,05. Hasil uji Koefisien Determinasi diperoleh R Square sebesar 0,910. Hal ini menunjukkan bahwa Variabel dependen loyalitas sebesar 91,0% sedangkan sisanya sebesar 9,0% dijelaskan oleh variabel lain diluar model.
Analisis Implementasi Pelayanan Dalam Penyelesaian Klaim pada Produk Mitra Mabrur Plus Asuransi Jiwa Syariah: Studi Kasus PT. AJS Bumiputera Cabang Medan Nufikha, Liyundzira; Ramadhani, Sri; Syarvina, Wahyu
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 3 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i3.705

Abstract

This study aims to determine the application of services in resolving claims on products Mitra Mabrur Plus Syariah Bumiputera Life Insurance Medan Branch. This research is a qualitative descriptive study. The data collection technique used was interviews with Customer Managers, Agents and also several customers of Bumiputera Syariah Life Insurance Medan Branch. Observations and documentation were carried out at the Bumiputera Sharia Marketing Office, Medan Branch. The research results that have been obtained are the application of PT. Bumiputera Syariah Life Insurance Medan Branch in resolving Claims by providing Excellent Service at Bumiputera Syariah Life Insurance Medan Branch is in accordance with the concept including attiude (good attitude), attention (attention), action (fast action), ability ( having competent skills), appearance (diligent and neat appearance), Accountability (responsibility for all customers) and sympathy (providing a sense of sympathy for customers). Keywords: Syariah Life Insurance, Service Implementation, Claims
Penerapan Jaminan Asuransi Kesehatan terhadap Perlindungan Pegawai Negeri Sipil (PNS): Studi Pada BPJS Kesehatan Cabang Langkat Rahimi, Siti; Imsar2; Syarvina, Wahyu
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 3 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i3.712

Abstract

Study aims to determine the implementation of health insurance carried out by BPJS Kesehatan, and can be used as a consideration in formulating and designing policies for implementing health insurance for Civil Servants (PNS) and also to find out the obstacles faced by BPJS Kesehatan Langkat Branch. The type of research used is descriptive qualitative research. The conclusions of this study in brief are: (1) The implementation of health insurance at the Langkat Branch of Health BPJS is in accordance with the law on state civil servants that civil servants are entitled to receive pension security, old age security, health insurance, work accident insurance and death security. And the implementation of health insurance for civil servants at BPJS Kesehatan Langkat Branch is in accordance with Law No. 24 of 2011, which stipulates that BPJS Kesehatan functions to organize a health insurance program with the aim of ensuring that participants receive health care benefits and protection in meeting basic health needs. (2) Obstacles found in the Langkat Branch of BPJS Health are delays in service to participants, health facilities obtained are not in accordance with the fees paid, lack of participant data collection. The solution to the obstacles in the Langkat Branch Health BPJS needs to be improved in the service system because what participants need is fast, accurate service and can provide convenience in participant administration. Keywords: Insurance, Health Insurance, Civil Servants, Services, Protection.
Analisis Pengaruh Beban Kerja Terhadap Kinerja Karyawan PT. Perkebunan Nusantara IV Medan Nabila, Vania Sally; Syarvina, Wahyu
Jurnal Kewarganegaraan Vol 6 No 2 (2022): Desember 2022
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/jk.v6i2.3133

Abstract

AbstrakPersaingan industri yang semakin ketat dizaman sekarang, seringkali ditemukan permasalahan yang dapat menyebabkan sebuah perusahaan mengalami kegagalan. Untuk mengantisipasi kegagalan tersebut diperlukan adanya sumber daya manusia yang baik. Karyawan yang memiliki kinerja yang baik dapat membantu perusahaan dalam mencapai tujuan yang telah ditetapkan oleh perusahaan. Banyak faktor yang mempengaruhi kinerja karyawan diantaranya latar belakang pendidikan yang tidak sesuai dengan pekerjaan, komitmen karyawan yang rendah, motivasi karyawan yang rendah, kurang- nya disiplin karyawan, dan tingginya beban kerja yang diberikan perusahaan. Tujuan dalam penelitian ini adalah untuk mengetahui: (1) Pengaruh beban kerja terhadap kinerja karyawan di PT. Perkebunan Nusantara IV  (2) Pengaruh negative dan signifikan antara beban kerja terhadap kinerja karyawan Divisi Sumber Daya Manusia pada PT. Perkebunan Nusantara IV dan (3) Tingkat kategori karyawan dalam mengatasi beban kerja yang ada pada lingkungan kerja. Penelitian ini menggunakan metode deskriptif dengan pendekatan kuantitatif dengan menitik beratkan pada pengujian hipotesis dalam menghasilkan suatu kesimpulan. Hasil dari penelitian ini adalah beban kerja tidak memiliki pengaruh yang signifikan terhadap kinerja karyawan PT. Perkebunan Nusantara IV dan memiliki kategori yang terbilang sangat baik dalam mengatasi beban kerja yang ada pada lingkungan kerja.Kata Kunci: Beban Kerja, Kinerja, Kinerja Karyawan. AbstractIn today's increasingly fierce industry competition, problems are often found that can cause a company to fail. To anticipate these failures, it is necessary to have good human resources. Employees who have good performance can help the company in achieving the goals set by the company. Many factors affect employee performance including educational background that is not in accordance with the work, low employee commitment, low employee motivation, lack of employee discipline, and the high workload provided by the company. The purpose of this study was to determine: (1) The effect of workload on employee performance at PT. Perkebunan Nusantara IV (2) The negative and significant effect of workload on employee performance in the Human Resources Division at PT. Perkebunan Nusantara IV and (3) The level of employee categories in dealing with the workload that exists in the work environment. This study uses a descriptive method with a quantitative approach with an emphasis on hypothesis testing in producing a conclusion. The results of this study are the workload does not have a significant effect on the performance of employees of PT. Perkebunan Nusantara IV and has a category that is considered very good in overcoming the workload that exists in the work environment.Keywords: Workload, Performance, Employee Performance.
Pemanfaatan Digital Marketing Channel dalam Meningkatkan Kualitas Pelayanan dan Citra PT. Telkom Indonesia (PERSERO) TBK Kandatel Padang Sidempuan Lubis, Minta Ito; Syarvina, Wahyu
Jurnal Kewarganegaraan Vol 6 No 2 (2022): Desember 2022
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/jk.v6i2.3293

Abstract

AbstrakPenelitian ini bertujuan untuk mengetahui bagaimana implikasi pemanfaatan digital marketing channel meningkatkan kualitas pelayanan dan citra PT. Telkom Indonesia, Tbk Kandatel  Padang Sidempuan. Pada PT. Telkom Indonesia, Tbk Kandatel  Padang Sidempuan mengetahui dan menyadari pentingnya memperhatikan kualitas layanan dan citra pada perusahaan. Pemanfaatan teknologi digital belum dimanfaatkan secara keseluruhan pada PT. Telkom Indonesia, Tbk Kandatel  Padang Sidempuan. Pemanfaatan digital marketing juga masih belum sempurna karena keterbatasan SDM yang menyebabkan pelaksanaan kerja di beberapa fungsi kurang maksimal. Tujuan dari penelitian ini ialah agar PT. Telkom Indonesia, Tbk Kandatel  Padang Sidempuan dapat melakukan pemanfaatan Digital Marketing Channel dalam meningkatkan kualitas pelayanan dan citra perusahaan yang tepat dan memaksimalkan aspek pada pengembangan sistem di perusahaan. Adapun metode penelitian yang digunakan adalah kualitatif deksriptif dengan teknik pengumpulan data wawancara, observasi, dan dokumentasi. Pemanfaatan teknologi selain memudahkan perusahaan menangkap keinginan konsumen, membuat perusahaan lebih familiar dengan masyarakat dan perusahaan terlihat lebih melek teknologi. Sistem pelayanan perdagangan melalui internet akan memberikan sifat selalu up to date, maka perusahaan dapat memberikan layanan informasi produk yang ditawarkan secara jelas dan mudah.Kata Kunci : Digital Marketing Channel, Kualitas Pelayanan, Citra Perusahaan Abstract The purpose of this study is to determine how the use of digital marketing channels affects quality of service and the improvement of PT's image. Telkom Indonesia, Tbk Kandatel  Padang Sidempuan. At PT. Telkom Indonesia, Tbk Kandatel  Padang Sidempuan recognizes the importance of considering quality of service and corporate image. The use of digital technology is not yet fully utilized at PT. Telkom Indonesia, Tbk Kandatel  Padang Sidempuan. Due to the limited talent, the use of digital marketing is not yet perfect. In other words, implementing work with some features is not optimal. The purpose of this study is to use digital marketing channels to improve the quality of service and good corporate image, and to maximize aspects of a company's system development. The research method used is descriptive qualitative using interview, observation, and documentary data collection techniques. Using technology not only makes it easier for businesses to understand what consumers want, but it also makes them more familiar to the general public and makes them appear to be tech-savvy. With the transaction service system via the Internet, it is possible to provide product information services that are kept up-to-date and clearly and easily provided.Keywords: Digital Marketing Channel, Service Quality, Company Image
Co-Authors ., Lisnawati Adela Putri, Sania Adelini Siagian Agung Nugraha agung setiawan Agustin, Lismaini Ahmad Muhaisin B Syarbaini Ahmad Syakir Ahmadi Bi Rahmani, Nur Aldi Fernando Amanda Damayanti Nasution Amanda, Annisa Rizka Amelia Putri Amin, Haris Al Anastasya Br Ginting Andri Soemitra Andri Soemitra Anggita Rizkia Anggraini , Widia Angraini, Tuti Aninda Zahra Anisa Mawaddah Nst Aprilia Indah Saputri Rambe Aprilia, Dita Aqila Tamima Aqwa Naser Daulay Arif, Muhammad Arifin Fauzi Lubis Asmaul Husna Asmaul Husna Asri Lestari Atika Atika Ayu Andini Azhari Akmal Tarigan Azka Wardatul Hayyah Azka Wardatul Hayyah Azmi Lubis, Muhammad Azzahra, Aisya azzahri, khairul Basania Nasution Batubara, Muslimatul Husnah Beny Sitakar Br Ginting, Herminaria Chairani, Zizah Chuzaimah Batubara Cici Winda Atila Cindy Clara Afifah Cindy Purnama Asry Nasution Damanik, Aryaji Wardana Diana Diana Dimas Pratama Elsa Zulfita Erna Sipahutar Fachry Abda El Rahman Fadhila Rahma, Tri Inda Fadhila, Tri Inda Fattonah, Rindang Dwi Febrianti, Rani Feri Wijaya Fitra Maulana Roza Fitria Hanum Fitrianur Ahmad Sihombing Frissai Gusminar Mutia Gustrianingsih G Hamtheldy, Raihan Zaky Harahap, Dewi Anna Sari Harahap, Rahmat Daim Harahap, Yusra Lestari Haris Al Amin Hasan Basri, Tengku Hasibuan, Abdi Satria Hasibuan, Jihan Isnaini Haya, Salwa Fadhilah Hazrah, Siti Hendra Harmain Hendra Harmain Hendra Hermain Hilmi, Hafizh Hotbin Hasugian Hotbin Hasugian Ilham Wahyudi Imsar, Imsar Imsar2 Indah Aryani Indah Lestari, Annio Indra, Ahmad Perdana Indradewa, Rhian Irani Eka Putri Pohan Isnaini Harahap Julfan Saputra Juni Anggriany Kembaren, Nurul Fadhilah Yusri Khairil Fitrah Harahap Khairunnisa Azzahra Laylan Syafina Lingga, Fitria Ratna Liska Febrianti Lubis, Listiya Andana Lubis, Minta Ito Lubis, Nur Jannah Lubis, Zul Fahmi M. Hizbullah Hasibuan M. Reza Shah Fahlevi Lubis Mahvi, Muhammad Rizky Maidalena Maidalena, Maidalena Majalipa Awalia Marliyah Marliyah Marliyah, Marliyah Maryam Batubara Maryam Batubara Masitha Khairani Hasibuan Maulida Marpaung Ma’arif Noer Lubis Mei Fani, Mukhammad As Alukal Huda Mei Habibah Dalimunthe Meiliani, Risa Melisa Syafitri Amalia Mhd. Arifta Pulung Tumannger Minta Ito Lubis Miranda Miranda Miranda, Miranda Muhammad Anshari Hutasuhut Muhammad Arif Muhammad Lathief Ilhamy Nasution Muhammad Ramadhan Muhammad Ridwan Muhammad Rizky Muhammad Syafii muhammad Syahbudi, muhammad Muhammad Yafiz, Muhammad Munthe, Ira Hairun Nisa Munthe, Yusnita Ulfah Murni Sofiah Muslimatul Husnah Batubara Mustapa  Khamal  Rokan Mutia, Frissai Gusminar Mutiara Annisa Nabila, Vania Sally Nastiti . Nasution, Annio Indah Lestari Nasution, Eldzan Izzahara Nasution, Juliana Nasution, Silpiah Jahra Niki Aulia Nst, Muhammad Lathief Ilhamy Nufikha, iyundzira Nufikha, Liyundzira Nur Ahmadi Bi Rahmani NUR AHMADI BI RAHMANI Nur Hanisah Lubis Nurbaiti Nurbaiti Nurhidayah Nurhidayah Nursantri Yanti Nurul Aini Siregar Nurul Jannah Nurwani Nurwani, Nurwani Pohan, Rahma Nur Azizah Putri Apriyani br Rangkuti Qarni, Waizul Rahimi, Siti Rahma, Tri Indah Fadhila Rahmani, Nur Ahmadi Bi Rahmat Daim Harahap Raihan Zaky Hamtheldy Ramadhani, Sri Raudhah Jannatun Raudhatul Jannah Revika Revika Viola Azzahara Reza Febrian Ridho Fachrozie Rifki Akmal Tanjung Rio Ariangga Hutagalung Ritonga, Mei Anriani Rizki Wahyudi Rizkia, Anggita Rizky Ananda Utami Roza, Fitra Maulana Rustiana, Devara Safitri, Kenanga Sakinah Sakinah Sakinah Salsabila, Amanda Putri Salsabila, Tasya Salwa Fadhilah Haya Saparuddin Siregar Saparuddin Siregar Saparuddin Siregar Saparuddin Siregar Saputra, Julfan Saragih, Arif Kusnedi Saragih, Fitriani Siregar, Padrie Payung Siti Hazrah Siti Nur Adillah Siti Nurhaliza Sofiah, Murni Sri Anjani Sri Sudiarti sri sudiarti Sri Sudiarti sri sudiarti Sri Wahyuni Suci Afria Sasty Siregar Sudirman Suparmin Sugianto Sugianto Sugianto Sugianto Sumi, Raudatun Syahputri, Diana Syakir, Ahmad Syamsiar, Syamsiar T. Wulan Arianti Tasya Rahma Dayani Pohan Tri Inda Fadhila Rahma Tri Inda Fadhila Rahma Tri Inda Fadhila Rahma Tuti Anggraini Umi Khairani Utami R.A Padang Vania Sally Nabila Wahyu Andriansyah Naibaho Widia Angraini Windi Mayani Dalimunthe Yani, Yusra Yasmine, Resa Yenni Samri Juliati Nasution YENNI SAMRI JULIATI NASUTION, YENNI SAMRI JULIATI Yunda Herliana Yuningsih, Apriliani Yusrizal Yusrizal Zuhrinal M. Nawawi Zuhrinal. M. Nawawi Zulpan, Zulpan  Yenni Samri Juliati Nasution