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All Journal Jurnal Pendidikan Humaniora Akademika : Jurnal Manajemen, Akuntansi, dan Bisnis Jurnal Ilmiah Universitas Batanghari Jambi JRMSI - Jurnal Riset Manajemen Sains Indonesia Scientific Journal of Reflection : Economic, Accounting, Management and Business J-MAS (Jurnal Manajemen dan Sains) Alignment: Journal of Administration and Educational Management Jurnal Riset Inspirasi Manajemen dan Kewirausahaan JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship Paedagogia: Jurnal Pendidikan Jurnal Tabarru': Islamic Banking and Finance JURNAL MANAJEMEN eCo-Buss Jurnal Ilmiah Edunomika (JIE) JPEKA: Jurnal Pendidikan Ekonomi, Manajemen dan Keuangan JIEB : Jurnal Ilmiah Ekonomi Bisnis BUDGETING : Journal of Business, Management and Accounting Jurnal Syntax Imperatif : Jurnal Ilmu Sosial dan Pendidikan Journal of Management and Bussines (JOMB) International Journal of Business, Law, and Education Kalam Cendekia: Jurnal Ilmiah Kependidikan Journal Koperasi Dan Manajemen Jurnal Penelitian Inovatif Humantech : Jurnal Ilmiah Multidisiplin Indonesia International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Social Science Studies Jurnal Ekonomika dan Bisnis Islam East Asian Journal of Multidisciplinary Research (EAJMR) Jurnal Pendidikan Administrasi Perkantoran (JPAP) KINDAI : Kumpulan Informasi dan Artikel Ilmiah Manajamen dan Akuntansi PREDIKSI : Jurnal Administrasi dan Kebijakan Studi Akuntansi, Keuangan, dan Manajemen Journal of Innovation Research and Knowledge Journal of Management, Accounting, General Finance and International Economic Issues (MARGINAL) Indonesian Research Journal on Education Jurnal Manajemen dan Penelitian Akuntansi (JUMPA) Business and Investment Review International Journal of Management Research and Economics Multifinance JEBD Jurnal Ekonomi Bisnis Manajemen dan Akuntansi (Jebisma) El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Nusantara Economics and Entrepreneurships Journals Digital Innovation : International Journal Of Management Jurnal Ilmu Ekonomi, Manajemen dan Bisnis International Journal of Economics, Business and Innovation Research Journal of Ekonomics, Finance, and Management Studies Systematic Literature Review Journal Brilliant International Journal of Management and Tourism
Arief Noviarakhman Zagladi
Universitas Negeri Malang
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Neuroscience Nursing Physics Public Health Social Sciences Other

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THE INFLUENCE OF LEADERSHIP STYLE, TRAINING AND DEVELOPMENT, AND RESOURCE AVAILABILITY ON EMPLOYEE CREATIVITY AND INNOVATION WITH JOB SATISFACTION AND CRITICAL THINKING SKILLS AS INTERVENING VARIABLES : (A CASE STUDY OF EMPLOYEES AT PT. EIGERINDO MULTI PRODUK INDUSTRI MALANG) Witjaksono; Arief Noviarakhman Zagladi; Sopiah
JRMSI - Jurnal Riset Manajemen Sains Indonesia Vol. 17 No. 1 (2026): Jurnal Riset Manajemen Sains Indonesia
Publisher : Fakultas Ekonomi, Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JRMSI.017.1.7

Abstract

This study examines the influence of transformational leadership style, training and development, and resource availability on employee creativity and innovation, with job satisfaction and critical thinking skills as intervening variables. A quantitative approach was employed, with data collected from employees of PT. Eigerindo Multi Produk Industri Malang through structured questionnaires. Data analysis was conducted using the SmartPLS method to evaluate the relationships among variables. The results indicate that transformational leadership significantly enhances creativity and innovation by fostering a supportive work environment. Training programs focusing on the development of technical and critical thinking skills also have a strong impact on employees' ability to generate innovative solutions. Resource availability, including financial support, time, and technology, plays a crucial role in facilitating creative processes and the implementation of innovations. Job satisfaction emerges as an important mediator, strengthening the influence of leadership and training on innovation. Similarly, critical thinking skills mediate the relationship between training and creativity, empowering employees to evaluate and develop ideas effectively. This study contributes theoretically by extending transformational leadership theory, learning theory, and the resource-based view within the context of organizational innovation. Practically, it highlights the importance of organizations integrating leadership development, training programs, and resource management strategies to foster a culture of innovation.
THE EFFECT OF HUMAN RESOURCE MANAGEMENT OPTIMIZATION AND COMPETITIVE SYSTEMS ON PRODUCTIVITY ENHANCEMENT THROUGH INNOVATION CAPABILITY AND CREATIVITY AS INTERVENING VARIABLES (A CASE STUDY OF CV. CAPTION MEDIA DIGITAL MALANG) Suryowanto; Arief Noviarakhman Zagladi; Sopiah
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 2 (2026): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19973580

Abstract

This study aims to analyze the effect of human resource management (HRM) optimization and competitive systems on productivity enhancement, with innovation capability and creativity as intervening variables at CV. Caption Media Digital Malang. The research employs a quantitative approach with a correlational design, involving approximately 100 employees selected through purposive sampling. Data were collected using a structured questionnaire and analyzed using Partial Least Squares (PLS). The results indicate that HRM optimization and competitive systems have a positive and significant effect on productivity. Furthermore, innovation capability and creativity are proven to significantly mediate the relationship between HRM and competitive systems on productivity. The model demonstrates strong explanatory and predictive power, indicating that the integration of effective HRM practices and well-designed competitive systems can enhance organizational productivity through innovation and creativity. This study contributes to the development of HRM and organizational behavior literature, particularly in the digital media industry, by highlighting the importance of innovation and creativity as strategic drivers of productivity.
THE RELATIONSHIP BETWEEN WORK–LIFE BALANCE, STRESS LEVELS, AND EMPLOYEE TURNOVER WITH ORGANIZATIONAL CULTURE AND SOCIAL SUPPORT AS MODERATING VARIABLES (A CASE STUDY OF THE EXPORT–IMPORT DEPARTMENT EMPLOYEES AT PT TJIWI KIMIA) Aulia Ramadhani; Arief Noviarakhman Zagladi
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 2 (2026): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19995665

Abstract

This study examines the relationship between work–life balance (WLB), employee stress levels, and turnover, while investigating the moderating roles of organizational culture and social support. Conducted among employees in the export–import department of PT Tjiwi Kimia, this research employs a quantitative survey approach. Data were collected through structured questionnaires and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) to evaluate inter-variable relationships. The findings indicate that WLB significantly reduces employee stress and turnover. These effects are strengthened by a supportive organizational culture and adequate social support, both of which significantly moderate the relationships between WLB, stress, and turnover. The results support role balance theory and social support theory, emphasizing that employee well-being depends not only on balancing professional and personal life but also on a supportive work environment. Practically, the study suggests that organizations should strengthen flexible WLB policies, foster a supportive organizational culture, and facilitate social support systems as effective strategies to enhance employee well-being and retention.
THE EFFECT OF DIGITAL TRAINING AND DEVELOPMENT ON MSME PERFORMANCE, COMPETITIVENESS, AND PRODUCTIVITY WITH COMPETENCE AS AN INTERVENING VARIABLE (A CASE STUDY OF MSMEs IN MOJOKERTO) Early Harison Mahardhika; Arief Noviarakhman Zagladi
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 2 (2026): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19971016

Abstract

This study aims to analyze the effect of digital training and development on the performance, competitiveness, and productivity of Micro, Small, and Medium Enterprises (MSMEs) in Mojokerto, with competence as an intervening variable. A quantitative approach was employed using a survey method, with data collected through structured questionnaires distributed to MSME actors. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS software. The results indicate that digital training and development have a positive and significant effect on MSME performance, competitiveness, productivity, and competence. Furthermore, competence also has a significant effect on performance, competitiveness, and productivity, and acts as a mediating variable that strengthens the relationship between digital training and MSME outcomes. The findings highlight the importance of digital-based training in enhancing human resource competence, which ultimately contributes to improved business performance and sustainable competitive advantage. This study provides both theoretical contributions and practical implications for policymakers and MSME practitioners in designing effective digital training programs.
THE IMPACT OF OCCUPATIONAL HEALTH AND SAFETY ON EMPLOYEE PRODUCTIVITY: A SYSTEMATIC LITERATURE REVIEW Feri Andika Prasetya; Sopiah; Arief Noviarakhman Zagladi
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 2 (2026): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to systematically examine the impact of Occupational Health and Safety (OHS) on employee productivity by synthesizing evidence from existing literature. The research adopts the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) approach to ensure a transparent and rigorous review process. A total of 600 articles were initially identified from the Scopus database, and after screening, eligibility assessment, and quality evaluation, 63 relevant studies were selected for analysis. The findings reveal that OHS significantly influences employee productivity through multiple dimensions, including psychosocial factors, technological and environmental conditions, and organizational structures. Effective OHS implementation enhances employee well-being, reduces workplace risks, and improves motivation, engagement, and performance. Furthermore, the integration of safety culture, leadership support, and advanced safety technologies contributes to sustainable productivity outcomes. This study highlights that OHS should not be viewed merely as a regulatory requirement but as a strategic investment that drives organizational efficiency and long-term success. The findings provide important theoretical insights and practical recommendations for policymakers and organizations in designing comprehensive OHS strategies.
THE INFLUENCE OF ORGANIZATIONAL COMMUNICATION AND COMPENSATION AND BENEFITS ON JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT THROUGH WORK STRESS AS A MODERATING VARIABLE (A CASE STUDY OF MADURESE GROCERY STORES IN MALANG) Muhammad Maulana Ibrahim; Arief Noviarakhman Zagladi
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 2 (2026): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19969096

Abstract

This study aims to analyze the influence of organizational communication and compensation and benefits on job satisfaction and organizational commitment, with work stress as a moderating variable in Madurese grocery stores in Malang. A quantitative approach with an explanatory research design was employed, using a survey method through questionnaires distributed to 100 respondents selected by purposive sampling. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS. The results indicate that organizational communication and compensation and benefits have a positive and significant effect on job satisfaction and organizational commitment. Conversely, work stress has a negative and significant effect on both job satisfaction and organizational commitment. Furthermore, work stress significantly moderates the relationship between organizational communication and compensation with job satisfaction and organizational commitment by weakening these relationships. These findings highlight the importance of effective communication, fair compensation systems, and proper stress management in enhancing employee satisfaction and commitment, particularly in MSMEs. This study provides both theoretical contributions to human resource management literature and practical implications for improving organizational performance in small business contexts.
ARTIFICIAL INTELLIGENCE (AI)-BASED TRAINING AND DEVELOPMENT TO ENHANCE EMPLOYEE PRODUCTIVITY AND PERFORMANCE AND ITS EFFECT ON PURCHASE DECISIONS AT CV CAPTION MEDIA DIGITAL Ranny Fitria Puspitasari; Arief Noviarakhman Zagladi
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 2 (2026): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19982252

Abstract

This study aims to examine the role of Artificial Intelligence (AI)-based training and development in enhancing employee productivity and performance and its subsequent effect on purchase decisions at CV Caption Media Digital. The research employs an exploratory sequential mixed-method design, combining qualitative and quantitative approaches. The qualitative phase explores AI-based training practices, while the quantitative phase involves 96 respondents selected using the Bernoulli formula. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that AI-based training significantly improves employee productivity and performance through personalized learning, real-time feedback, and adaptive training systems. Furthermore, employee productivity and performance have a positive and significant effect on purchase decisions, both individually and simultaneously. The findings reveal that the integration of AI in training not only enhances internal organizational capabilities but also contributes to improved customer satisfaction and stronger purchase decisions. This study provides theoretical contributions to the resource-based view and dynamic capabilities theory, while also offering practical implications for organizations in leveraging AI to improve human resource quality and business outcomes.
THE IMPACT OF BALANCED SCORECARD IMPLEMENTATION ON PERFORMANCE IN MANUFACTURING AND SERVICE SECTORS: A SYSTEMATIC LITERATURE REVIEW (2019–2024) Shafira Widya Ramadhanti; Sopiah; Arief Noviarakhman Zagladi
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 2 (2026): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19968409

Abstract

This study aims to examine the impact of Balanced Scorecard (BSC) implementation on organizational performance in manufacturing and service sectors through a Systematic Literature Review (SLR). The study adopts the PRISMA framework to systematically identify, screen, and analyze relevant literature published between 2019 and 2024. A total of 31 empirical articles were selected from reputable databases such as Scopus, Emerald Insight, and ScienceDirect. The findings indicate that the Balanced Scorecard is an effective strategic management tool that enhances organizational performance by integrating financial and non-financial perspectives, including customer satisfaction, internal processes, and learning and growth. In the manufacturing sector, BSC improves operational efficiency, productivity, and product quality, while in the service sector it strengthens customer satisfaction, transparency, and employee engagement. However, several challenges remain, such as limited managerial support, weak integration across perspectives, and insufficient focus on learning and growth dimensions. This study contributes by providing comprehensive insights into best practices, implementation challenges, and research gaps, as well as offering recommendations for future studies to develop sector-specific performance indicators and explore long-term impacts of BSC implementation.
THE EFFECT OF SERVICE QUALITY, CUSTOMER SATISFACTION, AND PERCEIVED VALUE ON CUSTOMER LOYALTY WITH COMMUNICATION QUALITY AS A MODERATING VARIABLE (A CASE STUDY OF BANK JATIM KCP MALANG CUSTOMERS) Jefry Wahyu Santoso; Arief Noviarakhman Zagladi
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 2 (2026): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19979710

Abstract

This study aims to analyze the influence of service quality, customer satisfaction, and perceived value on consumer loyalty, with communication quality as a moderating variable. A case study was conducted with customers of Bank Jatim KCP Malang to gain a deeper understanding of the factors driving loyalty in the context of regional banking. Data were collected through a survey method using questionnaires filled out by 100 respondents. Data analysis was carried out using quantitative methods with Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the proposed hypotheses. The results show that service quality, customer satisfaction, and perceived value have a positive and significant effect on consumer loyalty. Additionally, communication quality has been proven to strengthen the relationship between these three independent variables and consumer loyalty. These findings support key theories such as SERVQUAL, the loyalty model, and Commitment-Trust Theory, enriching the related literature by confirming the role of communication quality in enhancing customer loyalty. This study emphasizes the importance for Bank Jatim and other regional banks to improve service quality, satisfaction, and perceived value, as well as to implement effective communication strategies to retain customer loyalty.
SYSTEMATIC LITERATURE REVIEW: THE EFFECT OF TOTAL REWARD SYSTEM ON EMPLOYEE JOB SATISFACTION AND PERFORMANCE Kevin Ghulaman Silmi; Sopiah; Arief Noviarakhman Zagladi
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 2 (2026): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19972069

Abstract

This study systematically reviews 64 articles exploring the impact of total reward systems on job satisfaction and employee performance. Utilizing a Systematic Literature Review (SLR) approach based on the PRISMA methodology, the research examines the effectiveness of both financial and non-financial compensation in enhancing productivity and motivation. Articles were sourced from prominent scientific databases using keywords such as "total reward," "job satisfaction," and "employee performance." Findings indicate a positive correlation between total rewards and job satisfaction, although effectiveness varies by industry and reward type. Identified research gaps include the long-term impact of non-financial rewards and the role of workplace culture in reward effectiveness. These findings provide valuable insights for academics and practitioners aiming to optimize reward systems.
Co-Authors Abidin, Helmi Abul Hasan Asyari Achmad Murdiono Afwan Hariri Ahmad Taufiqurrahman Asy'ari Ahmad Wahyudin Aini, Nurul Qurrotul AMELIA SETYAWATI Amelia Sugangga Aris, Nyuherno Arlindo do Ceu Fatima Asyari, Abul Hasan Aulia Ramadhani Basuni, Basuni Buyung Adi Dharma Cecilia Indah Hapsari Christianadi, Januar Ika Damis Veri Budianto Dara Anindya Putri Umagapi Daris Itsar Samudra Djoewita Early Harison Mahardhika Egie Nugraha, Diki Eko Juni Wahyudi Elfia Nora, Elfia Enjelika, Enjelika Ernawati Ernawati Fadilla, Dian Fahriski, Dimas Fajar Azmi Kurniawan, Fajar Azmi Feri Andika Prasetya Firda Nosita Fitriani, Nur Afika Fitriyah Fitriyah Fuji Santoso Gozi, Ahmad Handri Dian Wahyudi Hikmawati, Kuncoro Aprilia Imam Mukhlis Imam Muklhlis Ismawati, Lilik Iva Khoiril Mala Jayen, Fredy Jefry Wahyu Santoso Kevin Ghulaman Silmi Kusumaningrum, Dyah Ayu Dwi Lohana Juariyah Madziatul Churiyah MARIA BINTANG Markhamah, Siti Masula, Fariham Muhammad Ajye Saputra Muhammad Maulana Ibrahim Nadliroh, Indah Datin Nuril Aulia Munawaroh Nurmalisa Nurmalisa Nurus Sjamsi Oktaviani, Fadhilah Nur Prabowo, Stanley Puji Handayani Puji Handayati Purwanitasari, Lili Putri Pertiwi, Nicky Esa Chita Pyng, How Shwu Rachmawati, Dita Rahma, Nida Adenia Rahman, Iradah Ranny Fitria Puspitasari Ratna Mitasari Readi, Robbi Resty Agustin Rifqa Faulia Putri Rohmanulloh, Arif Sa’adah, Najmas Shafa' Annisa Puspasari Shafira Widya Ramadhanti Sinta Puspitasari, Dewi Sopiah, Sopiah Sopiah, Sopiah Sugangga, Rayyan Sugiarti Ramadhan, Tri Sunarto Budiono Suryowanto Sutrisno Sutrisno Syihabudhin Tani, Lukas Greddyansyah Wibisono, Yohanes Witjaksono Yandi, Andri Yusnita Wardani