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ANALYSIS OF EMPLOYEE PERFORMANCE OF BANK ACEH SYARIAH, LHOKSEUMAWE CITY IN 2025 Muhammad; M. Nazaruddin; Sufi; Teuku Zulkarnaen; Nur Hafni
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 1 (2025): DECEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v5i1.1588

Abstract

In the era of globalization and digitalization, the banking industry faces increasingly complex challenges, such as intense competition, regulatory changes, and rising customer expectations for fast, secure, and high-quality services. In this context, employee performance becomes a key factor in determining the bank's ability to adapt and grow. Employee performance not only includes technical competence in carrying out banking tasks but also skills in serving customers, mitigating risks, and maintaining the institution's reputation and trust. Theoretically, this research is based on the concept of business administration, which views organizations as a series of interconnected activities to achieve objectives, including effective human resource management. In the workplace, employees' perceptions of their environment and the feedback provided by supervisors play an important role in shaping attitudes, motivation, and performance. This study employs a qualitative approach using in-depth interviews, direct observation, and documentation, resulting in a comprehensive understanding of employee performance dynamics in the field. The findings indicate that employees who consistently apply the principles of Amanah, Shiddiq, Fathanah, and Tabligh tend to receive constructive feedback that encourages performance improvement. Conversely, employees who are less optimal in applying these principles generally receive corrective feedback as a form of guidance. Properly delivered feedback has been shown to strengthen positive employee behavior, as explained in reinforcement theory, which states that behavior is more likely to be repeated when it results in favorable consequences. Overall, the performance of BAS Lhokseumawe Branch employees is categorized as good, as reflected in the achievement of targets and compliance with sharia principles. This study suggests that management should enhance the quality of communication in providing feedback, including through training for unit leaders to deliver objective, constructive, and empathetic feedback, thus improving employee motivation without creating psychological pressure.
POSYANDU PROGRAM FOR THE ELDERLY AT THE RANTAU DISTRICT PUBLIC HEALTH CENTER REGENCY ACEH TAMIANG Dwi Camelia; Nur Hafni; Bobby Rahman; Ti Aisyah; Aiyub
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 1 (2025): DECEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v5i1.1589

Abstract

This study is a descriptive qualitative research that examines the Implementation of the Elderly Health Service Program at the Rantau Subdistrict Community Health Center (Puskesmas), Aceh Tamiang Regency. The focus of this research is to analyze the program's mechanism, its implementation, and the obstacles faced in providing elderly health services. This study employs Grindle's theory of policy implementation, which emphasizes that the success of implementation is influenced by the content of the policy and the context of its implementation. The method used in this research is descriptive qualitative with data collected through interviews, observations, and documentation. The data were analyzed by combining field findings with the theoretical framework. The results show that the elderly health program at the Rantau Subdistrict Puskesmas has been implemented through planning, organizing, implementation, and monitoring and evaluation, which are realized in activities such as the Elderly Clinic (Poli Lansia), Elderly Integrated Service Post (Posyandu Lansia), elderly gymnastics, health counseling, and home visits. The program implementation has followed the guidelines and increased elderly participation; however, it remains limited to basic health services. The main obstacles in implementation include a shortage of medical personnel, inadequate facilities and infrastructure, limited accessibility for elderly in remote areas, and suboptimal cross-sectoral coordination. Based on these findings, this research recommends strengthening the implementation mechanism through data-based planning, capacity building for health workers and elderly health cadres, provision of more complete health facilities and infrastructure, and the establishment of cross-sectoral coordination forums. Furthermore, the role of families and communities needs to be enhanced to support the sustainability of elderly health services.
THE EFFECT OF PRICE AND SERVICE QUALITY ON CONSUMER LOYALTY IN THE SEBLAK RONYOK KRUENG GEUKUEH CULINARY BUSINESS Santia Dewi; Cut Sukmawati; Lisa Iryani; Nur Hafni; Sutriani
Journal of Accounting Research, Utility Finance and Digital Assets Vol. 5 No. 2 (2026): October
Publisher : PT. Radja Intercontinental Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.22789275

Abstract

Consumer loyalty is an important factor in ensuring the sustainability of culinary businesses. However, Seblak Ronyok Krueng Geukueh still faces problems related to price transparency and service quality, such as customer complaints regarding the absence of purchase receipts, prices perceived as inconsistent with the amount of toppings received, and slow service during peak hours. Therefore, this study aims to analyze the influence of price and service quality on consumer loyalty at Seblak Ronyok Krueng Geukueh. This study employed a quantitative method with an associative approach. A sample of 100 respondents was determined using the Lemeshow formula with a non-probability sampling technique through purposive sampling. Data were collected through questionnaires, observations, and documentation and analyzed using multiple linear regression analysis. The results showed that price and service quality had a positive and significant effect on consumer loyalty. The price variable obtained a t-value of 4.802 > 1.985, while service quality obtained a t-value of 6.324 > 1.985, with significance values of 0.000. The simultaneous test produced an F-value of 134.128 with a significance value of 0.000, indicating that price and service quality simultaneously had a positive and significant effect on consumer loyalty.
The Paradox of Population Administration Services: Administrative Achievement and Unegual Access in Pidie Regency Nawal Azka; Nur Hafni; Muhammad Bin Abubakar
Equality: Law and Social Vol. 2 No. 1 (2026)
Publisher : Riset Anak Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66618/egzhex02

Abstract

This study analyzes the governance of population administration services at the Population and Civil Registration Office of Pidie Regency and the barriers that constrain service optimization. A descriptive qualitative approach was employed, with data collected through in-depth interviews, observation, and documentation; informants were selected purposively. The findings reveal a performance paradox: document ownership is very high, including electronic identity card (KTP-el) ownership of 99.82% in 2025, yet access and service experiences remain unequal. The expansion of mobile outreach services has broadened service reach, although reliability continues to be affected by network disruptions and the Population Administration Information System (SIAK). Digitalization has reduced distance-related barriers for some residents, but limited digital understanding, uneven dissemination of information on requirements, and the dominance of vertical accountability constrain its effectiveness. The study concludes that improvements should be directed toward a hybrid service architecture integrating digital channels, mobile outreach services, village (gampong)-subdistrict support, preliminary verification of requirements, and measurable complaint mechanisms so that services become more inclusive, reliable, and accountable.
The Social Construction Behind the Merah Putih Village Cooperative: Uncovering Acehnese Public Perceptions Fauzi, Fauzi; Mursyidin, Mursyidin; Hafni, Nur; Hasan, Riza; Zulkarnaen, Iskandar
El-Usrah: Jurnal Hukum Keluarga Vol. 9 No. 2 (2026): EL-Usrah: Jurnal Hukum Keluarga
Publisher : Universitas Islam Negeri Ar-Raniry Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/ujhk.v9i2.35209

Abstract

The purpose of this study is to analyze the social construction and community perceptions of the Red and White Village Cooperative (KDMP) program, specifically in Bener Meriah Regency, Aceh. The study employed a mixed methods approach. Qualitative data collection involved interviews and focus group discussions with 35 key informants. Quantitative data collection involved distributing questionnaires to 200 respondents. Data were analyzed using descriptive and inferential methods to evaluate the potential and challenges of the KDMP program. The study found that the KDMP emerged as a manifestation of the collective desire to build economic independence, strengthen local identities based on agriculture, such as Gayo coffee, and create a space for togetherness based on solidarity. Based on the social construction analysis, this study concludes that Bener Meriah residents' perceptions of the establishment of the KDMP show a significant difference, namely between hopes for it as a vehicle for strengthening the village economy and skepticism. These perceptions are then formed through a process of externalization, institutional objectification, and internalization of experience. The majority of respondents expressed positive support for the KDMP. However, negative comments cannot be ignored. Negative perceptions of the KDMP usually contain criticism, doubt, and concerns about the consequences of suboptimal cooperative management, especially regarding small businesses and the local economy.
PENGARUH PELATIHAN KERJA DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN BANK SUMUT SYARIAH KOTA SIBOLGA Yola Oktaviani Hasibuan; Nur Hafni; Nanda Ameliany; Nursanjaya Nursanjaya; Lisa Iryani
Jurnal Intelek Dan Cendikiawan Nusantara Vol. 3 No. 04 (2026): AGUSTUS - SEPTEMBER 2026
Publisher : PT. Intelek Cendikiawan Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Kinerja karyawan merupakan aspek penting dalam mendukung kelancaran operasional dan kualitas pelayanan perbankan. Penelitian ini bertujuan menganalisis pengaruh pelatihan kerja dan disiplin kerja terhadap kinerja karyawan pada Bank Sumut Syariah Kota Sibolga. Penelitian menggunakan pendekatan kuantitatif dengan jenis survei. Seluruh populasi sebanyak 40 karyawan dijadikan sampel menggunakan teknik sampling jenuh. Data dikumpulkan melalui kuesioner dan dianalisis menggunakan regresi linear berganda dengan bantuan SPSS versi 25. Hasil penelitian menunjukkan bahwa pelatihan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan (t = 2,298; Sig. = 0,027). Disiplin kerja juga berpengaruh positif dan signifikan (t = 3,491; Sig. = 0,001). Secara simultan, pelatihan kerja dan disiplin kerja berpengaruh signifikan terhadap kinerja karyawan (F = 55,508; Sig. = 0,000). Nilai R Square sebesar 0,750 menunjukkan bahwa kedua variabel menjelaskan 75% variasi kinerja karyawan, sedangkan 25% dipengaruhi faktor lain di luar model. Hasil ini menunjukkan pentingnya pengembangan pelatihan yang relevan dan penguatan disiplin kerja secara berkelanjutan.
Implementasi Program Badan Penanggulangan Bencana Daerah (BPBD) dalam Mengatasi Bencana Banjir di Kecamatan Medan Marelan Widya Fatimah; Teuku Alfiady; Sufi Sufi; Nur Hafni; Nazaruddin Nazaruddin
Jurnal Ilmu Sosial dan Humaniora Vol. 2 No. 3 (2026): JULI-SEPTEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/z4vzbg06

Abstract

Banjir merupakan salah satu bencana hidrometeorologi yang paling sering terjadi di Indonesia, dan Kecamatan Medan Marelan Kota Medan menjadi salah satu wilayah yang paling sering terdampak akibat kondisi topografi yang rendah, dilalui beberapa sungai, serta pertumbuhan permukiman yang pesat dan kurang terencana. Penelitian ini bertujuan untuk mendeskripsikan implementasi Program Badan Penanggulangan Bencana Daerah (BPBD) Kota Medan dalam mengatasi bencana banjir di Kecamatan Medan Marelan, serta mengidentifikasi faktor pendukung dan penghambat dalam pelaksanaannya. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan desain studi kasus. Data dikumpulkan melalui wawancara mendalam, observasi lapangan, dan dokumentasi terhadap informan yang dipilih secara purposive, meliputi petugas BPBD, aparat kecamatan, tokoh masyarakat, dan masyarakat terdampak banjir, kemudian dianalisis menggunakan model interaktif Miles dan Huberman (2014) berupa reduksi data, penyajian data, dan penarikan kesimpulan, dengan mengacu pada kerangka teori implementasi kebijakan Van Meter dan Van Horn (1975). Hasil penelitian menunjukkan bahwa BPBD telah melaksanakan tahap prabencana, tanggap darurat, dan pascabencana sebagaimana diatur dalam Peraturan Daerah Kota Medan Nomor 2 Tahun 2018, berupa sosialisasi dan edukasi, pemantauan, evakuasi, serta penyaluran bantuan, namun banjir masih terus berulang karena keterbatasan personel dan peralatan ketika banjir terjadi serentak di beberapa wilayah, penyampaian informasi program yang belum merata, kondisi drainase yang belum memadai, serta rendahnya kesadaran masyarakat dalam menjaga kebersihan lingkungan. Faktor pendukung meliputi kejelasan standar dan sasaran kebijakan, koordinasi yang baik antara BPBD dengan kecamatan, kelurahan, dan instansi teknis, kesiapsiagaan serta kemampuan petugas, dan ketersediaan sarana evakuasi. Penelitian ini merekomendasikan penguatan kapasitas sumber daya manusia dan logistik BPBD, perluasan jangkauan komunikasi program, serta penguatan partisipasi masyarakat dalam menjaga lingkungan agar penanggulangan banjir di Kecamatan Medan Marelan berjalan lebih efektif.
Tugas dan Wewenang Majelis Pendidikan Daerah dalam Penyelenggaraan Pendidikan di Kabupaten  Bener Meriah Tahun 2023-2025 Juli Safriga; Muklir Muklir; Teuku Muzaffarsyah; Nur Hafni; Amad Yani
Jurnal Ilmu Sosial dan Humaniora Vol. 2 No. 3 (2026): JULI-SEPTEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/xzx4rc38

Abstract

The Regional Education Council (Majelis Pendidikan Daerah/MPD) of Bener Meriah Regency is an autonomous and independent institution that holds a strategic role in the implementation of education at the regional level, as mandated by Law Number 20 of 2003 concerning the National Education System and Government Regulation Number 17 of 2010 concerning Education Management and Implementation. This study aims to describe the implementation of the duties and authorities of the Bener Meriah MPD for the 2023-2025 period and to identify its supporting and inhibiting factors. A qualitative approach with a descriptive method was employed, with data collected through interviews, non-participatory observation, and documentation. Informants comprised the Vice Chairman of MPD, the Head of Basic Education Development at the Education Office, the Principal of MIN 2 Bener Meriah, and a community representative, selected purposively. Data were analyzed using the interactive model of Miles and Huberman, with validity ensured through source, technique, and time triangulation, and interpreted through the lens of the public organization performance theory of Ongena, van der Horst, and Ravesteijn (2026). The findings show that the implementation of MPD's duties and authorities has generally proceeded in line with its mandated roles and functions, encompassing the advisory, mediation, community-government liaison, and educational development-oversight functions, as reflected in the Belangi Schools and Madrasahs Program, the development of Gayo-language local content, the sending of outstanding teachers to the national level, the initiation of a local regulation (qanun) on local content, and the handling of disaster-affected schools. Supporting factors include local government support, effective coordination with the Education Office, and support from schools and the community, while inhibiting factors include budget constraints from refocusing policies, the suboptimal role of school committees, and reduced intensity of field visits. The study recommends strengthening budget advocacy, optimizing digital technology, enhancing stakeholder capacity, and revitalizing the MPD organizational structure.
Effectiveness of Protocol and Leadership Communication in Local Government Governance: A Study in Southeast Aceh Regency Radisyah Putra; Nur Hafni; Muhammad Fazil
Journal of Law and Justice Vol. 1 No. 3 (2026)
Publisher : PT. Riset Anak Bangsa Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66618/jlj.v1i3.1417

Abstract

This study examined the effectiveness of protocol and leadership communication in supporting the performance of the regional head in Southeast Aceh Regency and identified the factors that facilitated or constrained that effectiveness. A qualitative descriptive-analytical approach was employed. Informants were selected purposively on the basis of their involvement, knowledge, and experience, while data were obtained through in-depth interviews, participant observation, and document analysis. The evidence was analyzed interactively through data condensation, data display, and conclusion drawing, with source and technique triangulation used to strengthen credibility. The findings showed that the Protocol and Leadership Communication Section had performed its basic functions but had not yet achieved fully institutionalized effectiveness. Of 144 regional-head activities in 2025, 109 met protocol standards, 21 experienced delays of 15-25 minutes, eight underwent sudden agenda changes, and six encountered documentation problems. Effectiveness was further constrained by limited resources, manually managed cross-agency coordination, fragmented information flows, and informal post-event evaluation. The study concluded that stronger standardization, workload and competency mapping, resource reinforcement, integrated information management, and systematic evaluation were required to make organizational support more anticipatory, consistent, and less dependent on individual improvisation
From Legal Mandate to Budget Policy: Evaluating Minimum Service Standards in Bener Meriah Regency Syahrul Akbar; Nur Hafni; Muhammad Bin Abubakar
Journal of Law and Justice Vol. 1 No. 3 (2026)
Publisher : PT. Riset Anak Bangsa Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66618/jlj.v1i3.1419

Abstract

This study examined how regional development budgeting supported the fulfillment of Minimum Service Standards in Bener Meriah Regency and identified factors preventing performance results from becoming budget priorities. A descriptive qualitative policy-study design was applied. Data were collected through semi-structured interviews with seven officials directly involved in planning, budgeting, and implementation, supplemented by participant observation and analysis of the regional budget, medium-term development plan, local action plan, and the 2025 electronic reporting scorecard. Data were reduced, categorized, compared across sources, and interpreted through an input-output-outcome framework. The findings showed that budgeting had not yet operated as a fully performance-informed system. Limited fiscal space, uneven inter-sectoral support, weak integration of service indicators into indicative ceilings, staff turnover, and an underperforming coordination team disrupted the feedback loop between reported outcomes and subsequent allocations. The study concluded that service-performance gaps should become a mandatory input to budget deliberation so that allocation changes could be transparently linked to demonstrated needs and expected service results.
Co-Authors AA Sudharmawan, AA Abu Bakar, Muhammad Bin Ade Ikhsan Kamil Ade Luky Setiawan Aflia Riski Aflia Rizki Afni*, Hardi Agung Rivandi Ahmad Yani Ahmad Yani Ainol Mardhiah Aiyub Aiyub Aiyub Aiyub Aiyub Aldi Prayogi Almasdi Syahza Amad Yani Andyna, Cut Anismar Arda Yatul Liani Arpika, Asma Mauli Asma Mauli Arpika Asrul Fahmi Auzar, Auzar Ayu Melati Ningsih Azhari Bobby Rahman Chairiyaton, Chairiyaton Cut Sukmawati Cut Sukmawati Darmansyah, Dedy Dedy Darmansyah Defi Irwansyah Devi Wahyu Ningsy Dinda Yarshal, Dinda Dini, Dini Ramadini Dwi Camelia Dyah Kuntorini Fadil Akhlul Nasir Fadila, Sindi Fakhrurrazi Fakhrurrazi Fatmasari, Desy Fauzi Fauzi Fauzi Fauzi Ferdy Saputra Ferizaldi Ferizaldi Ferizaldi Fitriah, Fita Hamdani Hamdani Hamidi, Muslem Harahap, Febriza Wirahma Dina Hasan, Riza Hasanah Hasyem, Muhammad Herman Fithra Hilda Mora Lubis Husen, Tamitha Intassar Huzaifah Huzaifah Ida Royani Ilham Saputra Ilham, Ridha Iskandar Iskandar Iskandar Zulkarnaen Juli Safriga Khairisma, Khairisma Khasanah Khasanah Khoirudin Lubis, Bahtera Laksamana, Harry Lisa Iryani Lisa Iryani Lukman Maulana M IRFAN, M M. Nazaruddin Mainita Maisyura Maisyura, Maisyura Mariana Mariana Maryam Maryam Maryam Matondang, Fatimah Zahra Mauludi Meliza, Richa Miftahul Jannah MIFTAHUL JANNAH Mohd. Nasir Muh. fahrudin Alawi Muhammad Muhammad Bin Abubakar Muhammad Fazil, Muhammad Muhammad Hasyem Muhammad Ichsan Muhammad Nazaruddin Muhammad Rizki Muhammad Yamin Muhtarom Muklir Muklir Mulyadi Mulyadi Murniati Mursyidin Mursyidin Muryali Muryali Mustafa Kamal Mutammimul Ula Muzaffarsyah, Teuku Naidi Faisal Nanda Ameliany Nawal Azka Nofil Gusfira Nofrizal Nofrizal Nur Paikah Nura Ustrina Nursanjaya Nursanjaya Oki Satria Ondi Asroni Pakpahan, Naomi Pasaribu, Arda Yatul Liani Prayogi, Aldi Putri Nabilla Radisyah Putra Rahmat Novissa Ramdhani, Suciaty Ratri Candrasari, Ratri Rauhil Fahmi Rauza Utari Rayuwati Rayuwati Rinda Ramadani Ritonga, Farhan Ardian Ritonga, Nursakinah Rivandi, Agung Riyandhi Riza Cadizza Rizki Munandar ROMY WAHYUNY, ROMY Rozatul Jannah Rufi'i Samsul Azhar Santia Dewi Saputra, Jumadil Sari, Wulan Tahnia Setiawan, Ade Luky Siregar*, Iwan Setiawan Siti Aisyah siti nurkhasanah Sohheng, Nipon Sufi Sufi Sufi Sufi Sujarwo Sujarwo Sutri Helfianti Sutriani Syahrul Akbar Syukran Teuku Alfiady Teuku Zulkarnaen Ti Aisyah Ti Aisyah Velayati, Sajidah Widya Fatimah Yola Oktaviani Hasibuan Yulia Sari Harahap Yulianda, Riki