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Implementation of Order-Taker SOP and Implications on Room Attendant Work Efficiency at the Alana Hotel and Convention Center Solo Aulia, Nur; Darmaesti; Sugiman
Jurnal Dinamika Ekonomi Syariah Vol. 12 No. 2 (2025): Jurnal Dinamika Ekonomi Syariah
Publisher : Program Studi Ekonomi Syariah, Institut Agama Islam Pangeran Diponegoro Nganjuk

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53429/jdes.v12i2.1775

Abstract

This study investigates the implementation of the Standard Operating Procedure (SOP) for order takers and its implications for the efficiency of room attendants in hotel housekeeping operations, with a case study at The Alana Hotel and Convention Center Solo. Within housekeeping services, order takers play a pivotal role as intermediaries between guests and room attendants, ensuring that requests and complaints are effectively communicated. This research employed a descriptive qualitative method, with data collected through observation, interviews, and documentation. The findings reveal that the SOP for order takers has generally been implemented in accordance with established procedures, yet challenges remain in coordination and the timeliness of information delivery. The implementation of the SOP demonstrates a significant impact on room attendant efficiency, as reflected in improved service punctuality and a reduction in errors when responding to guest needs. The study concludes that optimizing order taker functions through clear SOP guidelines and regular training programs can enhance overall housekeeping performance. Beyond its managerial implications, this research contributes to the hospitality industry by promoting more efficient and professional service delivery. In addition, the results provide educational insights for prospective hotel employees and emphasize the importance of work ethics, teamwork, and operational effectiveness in service industries.
Makna Denotatif dan Konotatif Lagu ”Bergema Sampai Selamanya” oleh Nadhif Basalamah dalam Kajian Semantik Aulia, Nur; Avida Alfi Atuzzahro; Dinar Thahira Handatika; Anisa Yogi Noviana; Ulul Fadli Zakiyatul Badriyah
Kopula: Jurnal Bahasa, Sastra, dan Pendidikan Vol. 7 No. 2 (2025): Oktober
Publisher : Program Studi Magister Pendidikan Bahasa Indonesia FKIP Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/kopula.v7i2.8008

Abstract

Lirik lagu merupakan bentuk ekspresi sastra yang sarat makna dan dapat dianalisis secara semantik untuk mengungkap nilai-nilai emosional serta budaya yang terkandung di dalamnya. Penelitian ini bertujuan untuk mengkaji makna denotatif dan konotatif pada lirik lagu “Bergema Sampai Selamanya” karya Nadhif Basalamah dengan pendekatan semiotik Roland Barthes. Penelitian ini menggunakan metode kualitatif deskriptif, dengan data utama berupa lirik lagu yang dianalisis berdasarkan teori dua lapis makna: denotatif sebagai makna literal dan konotatif sebagai makna kultural yang dibentuk oleh konteks sosial. Teknik pengumpulan data dilakukan melalui dokumentasi dan telaah literatur, sedangkan analisis dilakukan dengan mengidentifikasi representasi makna pada setiap bait lagu. Hasil penelitian menunjukkan bahwa lirik lagu ini menggambarkan pengalaman kebersamaan, keintiman emosional, serta kesadaran akan kefanaan secara denotatif, dan pada saat yang sama menyiratkan makna konotatif berupa relasi yang tulus, sederhana, serta penuh refleksi terhadap waktu dan kehidupan. Kesimpulan dari penelitian ini menegaskan bahwa lirik lagu tidak hanya bersifat estetis, tetapi juga menjadi medium representasi budaya dan sosial yang menggambarkan relasi emosional dalam masyarakat kontemporer.
Effect of Product Quality on Brand Switching (Studies In Consumers Handbody Marina at the Faculty of Social Sciences and Law, Makassar State University) Aulia, Nur; Akib, Haedar; Kasmita, Maya; Syarifuddin, Syarifuddin
Pinisi Business Administration Review Volume 7 Nomor 2, September 2025
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v7i2.76221

Abstract

Effect of Product Quality on Brand Switching (Studies In Consumers HandbodyMarina at the Faculty of Social Sciences and Law, Makassar State University). Thesis. Business Administration Study Program. Administration Science Department. Faculty of Social Sciences and Law. Makassar public university. Supervised by Haedar Akib and Maya Kasmita. This study aims to determine the effect of product quality on brand switching on consumers handbody Marina at the Faculty of Social Sciences and Law, Makassar State University. This study uses a type of quantitative research. To achieve this goal, the researchers used a collection technique through questionnaires, observation, and documentation. Sampling technique using non-probability sampling namely by method purposive sampling. The sample used in this study was 96 respondents. Data obtained from the results of analysis using the SPSS software program Statistic version 25 which consists of validity test, reliability test, normality test, simple linear regression analysis, correlation test product moment, and test the coefficient of determination. The results showed that the indicators used for each variable, namely product quality (X), were in the very high and variable categories brand switching (Y) is in the high category. This shows that the product quality variable has a positive and significant influence on brand switching on consumers hand body Marina at the Faculty of Social Sciences and Law, Makassar State University. As well as the coefficient of determination obtained shows that brand switching influenced by product quality of 68.2% and the rest is influenced by other factors. Keywords: Product quality, Brand Switching, Handbody Marina 
TINJAUAN HUKUM ISLAM TERHADAP MODEL PROMOSI UMROH SISTEM MEMBER CARD DALAM TRANSAKSI JUAL BELI DI TOKO BUSANA MUSLIM RABBANI JOMBANG Aulia, Nur; M. Chamim; Afif, abdullah
Irtifaq Vol 8 No 2 (2021): Jurnal Ilmu-ilmu Syari'ah
Publisher : Program Studi Hukum Ekonomi Syariah, Universitas Hasyim Asy'ari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33752/irtifaq.v8i2.1995

Abstract

This article discusses the promotional model at the Rabbani Muslim fashion store in doing its marketing using the member card system. Promotional activities carried out as an effort to maintain and engage with customers to create superior value for the company and customers. In this study, researchers used a qualitative approach. The presence of researchers at the research location is very important because researchers are a key instrument to raise what is in the field. The expressions and actions obtained are primary data sources, while secondary sources are documents through observation, interviews and documentation. Analysis by examining the existing data, carried out by checking the validity of the data. The existence of this Umrah promotion model is one of the strategies to attract consumer interest in making purchases, this is considered effective because member card holders utilize their member cards by making purchases due to price discounts or other special offers from the member. Keywords: Islamic Law, Promotion, Member Card System
KARAKTERISTIK TUMOR KELOPAK MATA : LITERATUR REVIEW TAHUN 2010-2025 Andini, Putri; Aulia, Nur; Darkutni, Diah Tantri
PREPOTIF : JURNAL KESEHATAN MASYARAKAT Vol. 9 No. 3 (2025): DESEMBER 2025
Publisher : Universitas Pahlawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/prepotif.v9i3.50205

Abstract

Tumor kelopak mata merupakan temuan umum dalam oftalmologi, dengan sebagian besar bersifat jinak, meskipun terdapat juga yang bersifat ganas. Tumor palpebra dapat berasal dari berbagai unsur anatomis kelopak mata, seperti kulit, jaringan ikat, jaringan kelenjar, pembuluh darah, saraf, maupun otot di sekitar palpebra. Dalam klasifikasinya, tumor palpebra dibagi menjadi dua jenis, yaitu tumor jinak dan tumor ganas. Penelitian ini menggunakan metode Literatur Review dengan melakukan pengumpulan data melalui penelusuran jurnal yang relevan pada berbagai sumber seperti Google Scholar, PubMed, Gale, serta akses pencarian literatur ilmiah lainnya, dengan menggunakan kata kunci yang sesuai dengan topik penelitian. Hasil dari telaah pustaka menunjukkan bahwa terdapat tiga jenis tumor kelopak mata yang paling sering ditemukan, yaitu tumor ganas karsinoma sel basal (merupakan jenis yang paling umum), serta dua jenis tumor jinak yaitu nevus (tahi lalat) dan papiloma. Tumor jinak pada kelopak mata lebih sering ditemukan pada kelompok usia ≤50 tahun, sedangkan tumor ganas lebih banyak terjadi pada kelompok usia >50 tahun dan sangat jarang dijumpai pada anak-anak. Berdasarkan hasil identifikasi dan kajian dari beberapa jurnal, dapat disimpulkan bahwa tumor kelopak mata merupakan pertumbuhan jaringan abnormal pada kelopak mata yang dapat bersifat jinak maupun ganas (kanker).
Co-Authors A. Octamaya Tenri Awaru A. Pratiwi, A. Abdul Choliq Hidayat Abdul Fadlil abdulahanaa abdulahanaa, abdulahanaa Abdullah Abdullah Afif Abrar, Muhammad Edwin Raihan Adipa, Muhammad Evan Agus Siswanto Agus, Andi. Aco Aji, Galih Baskoro Akib, Marliyanti N. Akib, Marlyanti Nur Rahmah Amaliah M, A. Alya Amar, Nasim Amir, Suliati P. Anisa Yogi Noviana Anisa Yulvi Azni Annisya, Nurul Arief Budiarto Arza Aibonotika Asma Nur Aina Asti Iryanti Putri Atika Rahmawati Audrina Ardianty Avida Alfi Atuzzahro Cindy Oktarina Jocom Ciptasari Prabawanti Darkutni, Diah Tantri Darma, Sidrah Darmaesti Debby Husna Nur Azizah Deswita Deswita Dheafati, A.Tri Arwina Diki Bintoro Dinar Thahira Handatika Erida Hasbi, Berry Erika Erika Eriko Prawestiningtyas Erita Yuliasesti Diah Sari Fathra Annis Nauli Fathul Himam Gibran, M. Khalil Gita Kinanthi Purnama Asri Adinda Hadi, M.Rafif Syauqi Al Hadi, Nizarwan Hadi, Santriani Haedar Akib Hamada, Muhammad Haslindah, Haslindah Hastiah, Hastiah Herri Kurnia Hidayati, Nur Laily Hindratni, Findy Imam Riadi Jarot Tri Adiono Junaid Kamaruddin, Syamsu A Kembaren, Muhammad Fajar Hidayah Khoirunnisa Rizki Rahmadani Khomeny, Imran Al Mu’min M, A Alya Amaliah M. Chamim Maharani, Ratih Natasha Maya Kasmita Meilana, Septi Fitri Miftahul Jannah Misrawati Misrawati Mohammad Rokim Muhammad Rafli Tarawih Abdul Salam Muji Burrohman Nadilla, Nadilla Najamuddin Najamuddin, Najamuddin Nasirin, Muhammad Khoirun Nasution, Yenny Aristia Novriansyah, Zulfikri Khalil Nur Rahmi Budianti Nurhayati Adiratna Kusuma Nurmadilla, Nesyana Oktin Genisa Pagarra, Halimah Perwira, Luqman Tifa Perwita Sari, Suci Puspitasari, Diyah Putri Andini, Putri Putri, Lucyyana Rahmah Akib, Marliyanti Nur Rahmat Hidayat Reiska Rahma Dania Restu Patria Ananda Reza Tamafaya Aprilia Rizky Allivia Larasati Haibar Rofiul Wahyudi Ropu, Muh. Homsur Homang Ryan Rayhana Sofyan Selvi Novia Sari Sodiqah, Yani Solly Aryza Sri Irmandha K Sri Julyani Sri Utami Sri Vitayani Sri Wahyu Sugiman Sutanto, Aftoni Suwarjiya, Suwarjiya Suyatno Suyatno Syamsu Rijal Syarifuddin Syarifuddin Syawal, Sitti Rukiah Tampubolon, Masrina Munawarah Tonang, Eka Uthami Torro, Supriadi Triantoro Safaria Ulfah Musyaropah Ulul Fadli Zakiyatul Badriyah Wati, Rinda Kumala Wice Purwani Suci Widia Lestari Yulia Irvani Dewi Yulianto Yulianto Yusuf, Vincetius Zaenal Wafa Zaenal Wafa Zaenal Wafa Zia Ul Haq, Muhammad Zulherman Zulherman, Zulherman