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The Effect of Service Quality on Patient Satisfaction at Jampang Kulon General Hospital, West Java Province Udriyah; Rizkian, D Ilham; Ridho, Ali; Maghfuriyah, Alfi
Lead Journal of Economy and Administration Vol 1 No 2 (2022): Lead Journal of Economy and Administration (LEJEA)
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (229.589 KB) | DOI: 10.56403/lejea.v1i2.53

Abstract

This research is a quantitative study that aims to determine the effect of service quality on patient satisfaction at Jampang Kulon General Hospital, West Java. This is based on the problem of several complaints by patients regarding the quality of existing services. In this study, the unit of analysis was patients at Jampang Kulon General Hospital, the population included were all patients at the Jampang Kulon General Hospital, West Java Provincial Government, from January 2021 to March 2021, a total of 1,658 patients. The sampling technique is Probability Sampling and the number of samples is 94 people. Based on the results, it can be concluded that service quality has a positive effect on patient satisfaction at the Jampang Kulon General Hospital, West Java Province with an effect of 33.98% and a regression function of Y = 14.080 + 0.555 X.
Accommodation of "Merdeka Belajar" Spirit in Islamic Boarding School Nurul Huda Pakandangan Sumenep Rusli, Muh.; Mansur, AH; Ridho, Ali; Fahruddin, Ahmad Hanif
TADRIS: Jurnal Pendidikan Islam Vol 17 No 1 (2022)
Publisher : State Islamic Institute of Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (824.651 KB) | DOI: 10.19105/tjpi.v17i1.5842

Abstract

Merdeka Belajar gives freedom to develop the students’ talent without the obstacles of formal rules that shackle the creativity of students. The study of independent learning in the context of an empirical boarding school is very rarely done. Even though pesantren are considered to be independent in learning. This study aims to describe clearly how Islamic boarding schools accommodate the free spirit of learning in their education system. This study uses a qualitative approach with in-depth interview data networks, observations and documentation. The results of this study indicate that there is accommodation of an independent spirit of learning at the Nurul huda Pakandangan Islamic boarding school with three main things, firstly accommodation of an educational vision that leads to an independent spirit of learning by integrating religious and scientific knowledge. Facilitating the development of the potential of students as a whole with skills. empowerment of knowledge, skills, experience, attitudes and assessments based on national and global standards. Secondly, Students can freely determine their competence while remaining teacher-minded. Third is the accommodation of educational innovation in the service program in accordance with the educational goals of the pesantren which requires them to return to the community. Fourth Islamic boarding schools are gender responsive by accommodating equality education.
Cultural Dimensions of Symbols Style and Power Artifactual Communication in Abdul Muhaimin Iskandar Declaration Video Maskuri, M. Ibnu Naufal; Daulay, Hamdan; Rifa'i, Akhmad; Ridho, Ali; Tahrus, Zainun Nur Hisyam
Titian: Jurnal Ilmu Humaniora Vol. 10 No. 1 (2026): Juni 2026
Publisher : Fakultas Ilmu Budaya, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/titian.v10i1.53935

Abstract

Abdul Muhaimin Iskandar is a national political figure facing image challenges due to several controversies, such as the "durian cardboard" corruption case, the decline of PKB's votes in the 2009 election, and conflicts with Gus Dur that resurfaced following statements by Yenny Wahid. Ahead of the 2024 presidential election, he seeks to reconstruct his political image through nonverbal communication in his declaration video. This study analyzes the content of the political declaration, the forms of artifactual communication, and positive image building strategies. Using a qualitative approach and Ferdinand de Saussure’s semiotic theory, the study found that the artifactual communication employed falls under symbolic practices (practical artifacts), which convey emotional information, behavior, and identity differentiation. To build a positive image, a low-fashion strategy is used to portray simplicity, closeness to the people, and cultural ties with Nahdliyin voters. This strategy serves as an important tool for constructing political symbols that strengthen identity and effectively gain public sympathy. Abstrak Abdul Muhaimin Iskandar adalah tokoh politik nasional yang menghadapi tantangan citra akibat beberapa kontroversi, seperti kasus korupsi "karton durian", penurunan perolehan suara PKB dalam pemilihan umum 2009, dan konflik dengan Gus Dur yang kembali mencuat setelah pernyataan Yenny Wahid. Menjelang pemilihan presiden 2024, ia berupaya membangun kembali citra politiknya melalui komunikasi nonverbal dalam video deklarasinya. Studi ini menganalisis isi deklarasi politik, bentuk-bentuk komunikasi artefaktual, dan strategi membangun citra positif. Dengan menggunakan pendekatan kualitatif dan teori semiotika Ferdinand de Saussure, studi ini menemukan bahwa komunikasi artefaktual yang digunakan termasuk dalam praktik simbolik (artefak praktis), yang menyampaikan informasi emosional, perilaku, dan diferensiasi identitas. Untuk membangun citra positif, strategi busana sederhana digunakan untuk menggambarkan kesederhanaan, kedekatan dengan rakyat, dan ikatan budaya dengan pemilih Nahdliyin. Strategi ini berfungsi sebagai alat penting untuk membangun simbol politik yang memperkuat identitas dan secara efektif mendapatkan simpati publik.
PENGAPLIKASIAN MODEL PICTURE AND PICTURE BERBANTUAN LKS SAINTIFIK GUNA PENINGKATAN HASIL BELAJAR PADA PESERTA DIDIK KELAS X LINTAS MINAT GEOGRAFI SMA NEGERI 02 BATU Ridho, Ali
Jurnal Cerdik: Jurnal Pendidikan dan Pengajaran Vol. 1 No. 2 (2022): Jurnal Cerdik: Jurnal Pendidikan dan Pengajaran
Publisher : Departemen Pendidikan Bahasa, Fakultas Ilmu Budaya, Universita Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jcerdik.2022.001.02.02

Abstract

PENGAPLIKASIAN MODEL PICTURE AND PICTURE BERBANTUAN LKS SAINTIFIK GUNA PENINGKATAN HASIL BELAJAR PADA PESERTA DIDIK KELAS X LINTAS MINAT GEOGRAFI SMA NEGERI 02 BATU
Peningkatan Literasi dan Laporan Keuangan bagi UMKM melalui Program Srikandi Preneur: Indonesia Nugroho, Feri; Satriadi, Indra; Ridho, Ali; Kusnandar, Meivi; Pambreni, Yuni; Andika, Citra
Jurnal Abdimas Madani dan Lestari (JAMALI) Volume 08, Issue 2, September 2026
Publisher : UII

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/jamali.vol8.iss2.art22

Abstract

The low level of financial literacy remains a primary barrier for Micro, Small, and Medium Enterprises (MSMEs). This condition impedes the achievement of business sustainability and access to formal financing. Consequently, this community service initiative aims to enhance the managerial capabilities of MSME practitioners. The primary focus lies in providing training on basic financial recording and management. An educative-participatory approach was implemented for this intervention. The implementation methods encompassed interactive lectures, case-based learning, and hands-on practice. The program engaged 11 female MSME entrepreneurs from the Srikandi Preneur Program, which is a collaborative effort involving Rumah Zakat, MPM Company, and PT DSS. The effectiveness of the program was quantitatively evaluated using pre-test and post-test instruments. Data analysis demonstrated a substantial improvement in financial literacy. The participants' average comprehension score increased by 43.64%, rising from 2.45 to 4.64. The distribution of comprehension levels also indicated a positive shift. The percentage of participants in the low category dropped significantly from 63.64% to 0%. Concurrently, the proportion of participants in the high category surged to 72.73%. The most significant improvement in material mastery was recorded in two specific indicators. First, the ability to distinguish between gross income and net profit. Second, a comprehensive understanding of the functions of a daily cash book. Empirically, the case-based basic financial training proved to be highly effective. This method successfully bridged the participants' knowledge gap regarding financial management. This initiative offers a credible empowerment model that can be replicated, with the ultimate objective of accelerating the professionalism and business resilience of MSMEs in the future.
Co-Authors A Halim Abdillah Abdillah Abdul Holik, Abdul Abdul Muhid, Abdul Abdullah Rasyid Adityo Harmawan Agnemas Yusoep Islami Agustin, Yunita Agustin, Yunita Agustin Ah. Zakki Fuad Ahmad Fahrudi Setiawan Ahmad Jailani, Ahmad Ahmad Yusuf Aidillah Suja Alfi Maghfuriyah Amri, Yasirul Ananda, Reka Andika, Citra Andry Budianto, Ahmad Anggraeni, Dea Tiara Anindito Aditomo Arlianto, Arlianto Bambang Sigit Widodo Cahyono, Nikotiyanto Dwi Damanhuri Delianis Pringgenies Denha, Boorahan Dewi Puspita Sari Dwi Rachmawati Eko Agus Prasetyo, Eko Agus Elkushli, Salem Ahmed A Fahruddin, Ahmad Hanif Fardhani Rozak Rahmatullah, Fardhani Rozak Faridhotun Nisa Fathul Lubabin Nuqul Fathur Rohman, Fathur Febria Anjara Feri Nugroho GITA PERMATA LIANSARI Gunawan, Putra Hadi Wijaya Hamdan Daulay, Hamdan Haq, Muhammad A'inul Harahap, A Aziz Harchanio Adi Setyawan, Harchanio Adi Hariri, Moh Heni Listiana Hertin, Revita Desi Hudha Ekowati, Noer Iin Tri Rahayu Imron, Muzammil Indra Satriadi Irsan, M Syah Irsan, M. Syah Ismail Ismail JM Muslimin Kholifatul Alam, Fihris Kholili, Ach. Kholisol Muhlis, R. Kristiyono, Kristiyono Kusaeri Kusnandar, Meivi Lailaturrohmah, Lailaturrohmah Luciana Luciana M TAUFIQ M. Ibnu Naufal Maskuri Maghfirah, Ayya Mahfudz Abd Qadir, Ach Maimanah Maimun Maimun Maksin, Mastina Mangkarto, Ridzki Kurniawan Mansur, AH Masri, Muhammed Sharin Haji Mauludiyah, Lilik Mawazi, Abd Rahman Melani, Alisyia Putri Moh. Wardi Mr. I Gede Eko Putra Sri Sentanu Muallifah, Muallifah Mubaraq, Ahmad Mubaraq, Husni Mubaroq, Alvan Mufiqur Rahman, Mufiqur Muh. Rusli Muhamad Ali Muhamad Ali Muhammad Anshori MUHAMMAD ANSHORI, MUHAMMAD Muhammad Ilham Muhammad Rofiq Muhammad Untung Manara, Muhammad Untung Muttaqiin, Miftahul Muvid, Muhamad Basyrul Muvid Nasaruddin Nasaruddin Nasef, M Imam Ningsih, Rosmalia Nisa, Faridhatun Nisa, Faridhotun Noor Wahyudi Nora Listiana Nuqul , Fathul Lubabin Nur Fitri Dewi Nuraliza, Vadhea Nurlaily Vendyansyah Ongky Alexander Panaemalae, Razak Prastiyono, Hendri R. Hariyani Susanti Rahayu , Iin Tri Rahmat, Syahrul Rahmawati Ulfah Rahmawati, Ai Rahmawati, Roro Kurnia Nofita Ramadani, Khaerunisa Renti Yasmar Ridho, Dewinta Illinia Rifa'i, Akhmad Rif’atul Khoiriah Malik Risky, Muhammad Rispianda Rispianda Rizkian, D Ilham S.M. Aksan, Nurul Izzah Saifuddin Azwar Salamah, Ummy Gusti Samsul Arifin Sari, Afna Fitria Sidik, Muhammad Alfan Siswanti, Ariska Dwi Sobri, Irwan Mohd Sofian, Ganjar Yusup sri murtini . Suci Ayu Sudari Suharyanto, Ernaka Heri Putra Sujud, Mohammad Supandi Syailendra Reza Irwansyah Rezeki Syamsiar, Syamsiar Tahrus, Zainun Nur Hisyam Tamrin, Andi Thibburruhany, Thibburruhany Toha, Toha Tri Sulistyowati Udriyah Ummah, Shofiyatul Wahyu Ilaihi Wildan Munawar Wiwik Sri Utami Yaacob, Mashitoh Yancik, Yupiter Yanti Setianti Yasirul Amri Zahroh, Elok Azimatuz Zainollah Zainollah Zainollah Zubaidi, Advan Navis