Article Per Year (5 Year)
p-Index From 2021 - 2026
5.885
P-Index
This Author published in this journals
All Journal Ilmu Administrasi Publik Humano: Research Journal EDUKASI Mimbar Agribisnis: Jurnal Pemikiran Masyarakat Ilmiah Berwawasan Agribisnis Jurnal Office Pendas : Jurnah Ilmiah Pendidikan Dasar Jurnal Agrotek Tropika Martabe : Jurnal Pengabdian Kepada Masyarakat IDENTIFIKASI: Jurnal Ilmiah Keselamatan, Kesehatan Kerja dan Lindungan Lingkungan Agroplantae: Jurnal Ilmiah Budidaya dan Pengelolaan Tanaman Perkebunan Jurnal Administrasi dan Manajemen Abdimas Universal Jurnal ABDINUS : Jurnal Pengabdian Nusantara PINISI Discretion Review Insan Cita Jurnal Pengabdian Kepada Masyarakat TIN: TERAPAN INFORMATIKA NUSANTARA Kreatif: Jurnal Pemikiran Pendidikan Agama Islam TAJDID: Jurnal Pemikiran Keislaman dan Kemanusiaan Joule (Journal of Electrical Engineering) Jurnal Abdi Masyarakat Indonesia Gurindam: Jurnal Bahasa dan Sastra Indonesian Journal of Social and Educational Studies Seminar Nasional Pengabdian Kepada Masyarakat AL-QIBLAH: Jurnal Studi Islam dan Bahasa Arab Mimbar Administrasi Mandiri Seminar Nasional Hasil Penelitian LP2M UNM Solo Universal Journal of Islamic Education and Multiculturalism BERBAKTI: Jurnal Pengabdian Kepada Masyarakat Jurnal Bilingual IJAE Pinisi Journal of Community Service Jurnal Lamellong: Pengabdian Kepada Masyarakat International Journal of Education, Management, and Technology International Journal of Humanities, Education, and Social Sciences English and Tourism Studies Berita Biologi Journal of Innovation and Sustainable Services
Haerul, Haerul
Unknown Affiliation
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Transportation Veterinary Other

Published : 45 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : IJAE

 1 
Quality of Academic Services in the Academic Administration Section Darwis, Muh.; Aisyah, St.; Haerul, Haerul
International Journal of Administration and Education (IJAE) Volume 1, Number 2, 2024
Publisher : ASHA Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70188/j3wq3a45

Abstract

Service quality is the key to the success of performance in an organization. This study aims to determine the Quality of Academic Services in the Academic Administration Section of the Postgraduate Program of the State University of Makassar. To achieve this goal, the researcher determined 10 (Ten) informants with the type of research and the approach used was qualitative descriptive. Data collection is used through observation, interview and documentation techniques. The results of the study show that using data analysis techniques consisting of data collection, data reduction, data presentation, and conclusion drawn. The quality of academic services in the Academic Administration Section of the Postgraduate Program of the State University of Makassar, The results of the study show that the quality of academic services in the Academic Administration Section of the Postgraduate Program of the State University of Makassar is not good because it is not in accordance with the number of employees needed in serving the number of students who need services, for example there are 3 employees so that the quality of service is not good. Therefore, judging from several indicators, namely direct evidence is still inadequate, where the capabilities possessed by employees and the condition of facilities and infrastructure are enough to support the provision of services. Reliability shows that it is good enough, this is seen as appropriate in completing documents, providing information to students accurately and reliably. Responsiveness is good, such as providing services quickly, appropriately and responsively in responding to student desires. The guarantee is still not good because there are still students who complain about the behavior of employees in providing services. Empathy is still not good because there are still students who feel that they are treated differently when receiving services
Co-Authors A.A. Ketut Agung Cahyawan W Abdullah, Muh Tang Adam Rahman Suradi, Adam Rahman Suradi Afrilia, Riska Afriyanti, Riskha Ahmadun, Ahmadun Aisyah, St. Akmal, Muh Ikramullah alfiah alfiah Andi Alamsyah Rivai Andi Cudai Nur Andi Dahmayanti Andi Herwati Andini, Novia Anggerani, Anggerani Anshari Anshari, Anshari Apandi, Apandi Arief, Khumaidi Arnianti Arnianti Aslinda, Andi Aslinda, Aslinda Asrianto, Asrianto Ayuh Lestari, Nur Azisah, Azisah Azzahra, Rizmada Bambang Sumardjoko Ce, Win Dalanggo, Fania Darmawan Darmawan Deswita Deswita ernikawati, ernikawati fatimah Fatimah Fitri, Anisa Fitriani Fitriani Hadija Hadija Haerani, nining Hanafi, Muh. Alam Nasyrah Harun Joko Prayitno Hasniati, Hasniati Hasriliandi Halim Hatta, Herman Henri Henri Herman H, Herman Hermansyah Hermansyah Ibrahim Ibrahim Igirisa, Repin Ihlas, Ihlas Iqra, Iqra Irvawansyah, Irvawansyah Irwan Purnama Ismail Ismail Jabir, Muhammad Agus Jufri, Sabri Kalla, Harnilawati Karlan, Laode Khaeruddin, Faizah Khusnul Hasyani, Muh. Kurnianingsih Kurnianingsih, Kurnianingsih Maesarah, Maesarah Mahmoud ELSakhawy, Rania Mahmud, Sri Ananda Putri H Manan Sailan Mansur, Muhammad Arif Mappiasse, Muh. Faisal Masitah Masitah Mirnawati Mirnawati Muh. Darwis Muhammad Hamad Al-Nil, Barakat Muhammad Ahmad Muhammad Luthfi Muhammad Nurjaya Muhammad Risal, Muhammad Muharam, Rijal Mulyadi Mulyadi Musa Musa Musriwan, Musriwan Mustapa, Mahmud Nana Supriatna Nasir Nasir Nasir Nasrullah, Muh. Nina Agustina, Nina Noeryanto, Noeryanto NOVA MUJIONO Nurdiniawati, Nurdiniawati Nurfitri, Sulistianingsih Nurhaman, Ujang Nurlaelah Nurlaelah, Nurlaelah Nursyahfitri, Nursyahfitri Nurul Fauziah Onasis, Andi Prihandini, Riena Prihantini, Campina Illa Priyatna, Yayat Putra Alam Putra, Putra Putri Cahyani, Mauliah Rachman, M. Arief Rachmatiyah, Rina Rakib, Muh. Rifdan . Rifqie, Dary Mochmad Risdayani, Risdayani Rosti, Rosti RR. Ella Evrita Hestiandari Rudi Salam Sadat, Moh. Anwar Safari, Burhan Ferdyan Sakawati, Herlina Santoso, Pramono Hery Sarino . Sasmayunita, Sasmayunita Sauri, Sopian Selsadila, Dwi Seppa, Yusi Irensi Sirajuddin Saleh Siswahyudianto Sitti Hardiyanti Arhas Sofyani, Umar Subaedah, Subaedah Sufriadi Sufriadi Sukri, Karmila Suparno Suparno Syahrir Syahrir Syauqiyah, Syauqiyah T, Nuraisyah Faradilla Thahir, Asriani Tolinggi, Safrudin Trilaksono, Wahyu Umpain, Teisel Wahab, Justam S. Wahyudin, Mohamad Widiati, Bibiana Rini Widyawati Widyawati Wikanta, Hadi Yudi Ramdhani Yuliana, Lina Yusrina Yusrina Zainal, Henni Zarni Adia Purna Zulfikar, Muh. Ihsan