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Pengaruh Marketing Mix Terhadap Kepuasan dan Loyalitas Pelanggan Pada Dealer Suzuki PT. Sinar Galesong Mandiri Makassar Afif, Zarfan; Laekkeng, Mursalim; Amir, Amir
Innovative: Journal Of Social Science Research Vol. 4 No. 3 (2024): Innovative: Journal Of Social Science Research (Special Issue)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i3.12005

Abstract

Pengaruh Marketing Mix terhadap Kepuasan dan Loyalitas Pelanggan pada Dealer Suzuki PT. Sinar Galesong Mandiri .Penelitian ini dilakukan dengan tujuan: (1) Untuk Menganalisis pengaruh Produk, Harga, Lokasi, Promosi terhadap Kepuasan Pelanggan pada PT. Sinar Galesong Mandiri Makassar. (2) Untuk Menganalisis pengaruh Produk, Harga, Lokasi, Promosi, Kepuasan Pelanggan terhadap Loyalitas Pelanggan pada PT. Sinar Galesong Mandiri Makassar. Metode penelitian yang digunakan dalam penelitian ini Uji analisis jalur (Path Analysis) dengan  jumlah sampel sebanyak 144 responden.Berdasarkan hasil analisis regresi linier berganda, maka hasil penelitian menunjukkan bahwa (1) Produk, Harga, Lokasi, Promosi berpengaruh positif dan signifikan terhadap Kepuasan Pelanggan pada PT. Sinar Galesong Mandiri Makassar (2) Produk, Harga, Lokasi, Promosi, Kepuasan Pelanggan berpengaruh positif dan signifikan terhadap Kepuasan Pelanggan pada PT. Sinar Galesong Mandiri Makassar.
Pengaruh Proteksi Sumber Daya Manusia Dan Kecerdasan Emosional Terhadap Kinerja Pegawai PDAM Kota Makassar Khaeriyah, Hidayatul; Dahliah, Dahliah; Amir, Amir; Mahmud, Amir
Innovative: Journal Of Social Science Research Vol. 4 No. 5 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i5.16025

Abstract

                                                     The purpose of this study is to analyze the effect of human resources protection and Emotional Intelligence on employee’s  performance in PDAM Kota Makassar. This research uses primary data by conducting direct research in the court by gave questionnaires to 91 respondents. The data analyzed technique was carried out multiple linear regression.           The result of this study partially shows human resources protection has a positive and significant effect on employee’s performance and emotional intelligence has a positive and significant effect on employee’s performance Keywords: Effect of Human Resources Protection, Emotional Intelligence, Employee’s Performance
The Box-Behnken Response Surface Methodology Approach to Optimize Tensile Strength Load in Resistance Spot Welding Using SPCC-SD Steel Mulyadi, Dodi; Amir, Amir; Cepi Budiansyah, Ade; Sukarman, Sukarman; Khoirudin, Khoirudin; Arif Wibowo, Ludvi; Kumbarasari, Shanti
Jurnal Teknik Mesin Mechanical Xplore Vol. 4 No. 2 (2024): Jurnal Teknik Mesin Mechanical Xplore (JTMMX)
Publisher : Mechanical Engineering Department Universitas Buana Perjuangan Karawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36805/jtmmx.v4i2.6090

Abstract

This article describes an experimental investigation into optimizing spot welding resistance (RSW) using a spot-welding machine equipped with a dual-electrode Pressure Force System (PFS). The optimization procedure entails the incorporation of SPCC-SD (JIS G 3141), a low-carbon steel that finds extensive application in the automotive sector. With the widespread use of SPCC-SD steel, RSW is an essential process in the automotive industry for assembling body components. This study employs the Box-Behnken Response Surface Methodology (Box-Behnken-RSM) to optimize the tensile strength load (TS-load), a critical parameter in RSW, through a meticulous analysis of the interplay between Holding Time, Squeezing Time, Welding Current, and Welding Time. Through the methodical design of experiments, the collection of Tensile Strength Load data, and the application of statistical modeling via RSM, this study employs SPCC-SD steel to determine the optimal values for these variables in RSW. The results above readily offer a valuable understanding of the most significant determinants and their interrelationships, thus facilitating advancements in welding methodologies and quality control in the automotive manufacturing sector. This study employs the Box-Behnken Response Surface Methodology to investigate the impacts and interrelationships of different parameters thoroughly. It aims to enhance the TS-load using SPCC-SD steel during the resistance spot welding procedure. This research contributes to advancing welding methodologies employed in the automotive manufacturing sector.
A Comprehensive Investigation of Deep Drawing Processes for a 2-Inch Diameter Dop-pipe Cap: Numerical and Experimental Analysis Tikamori, Ghazi; Patya, Dhea Intan; Sukarman, Sukarman; Aulia Nanda, Rizki; Mulyadi, Dodi; Khoirudin, Khoirudin; Amir, Amir; Rokhman, Taufiqur; Safril, Safril
Jurnal Teknik Mesin Mechanical Xplore Vol. 4 No. 2 (2024): Jurnal Teknik Mesin Mechanical Xplore (JTMMX)
Publisher : Mechanical Engineering Department Universitas Buana Perjuangan Karawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36805/jtmmx.v4i2.6101

Abstract

The persistent challenges in material forming processes arise from recurrent issues encountered during the deep drawing process, particularly involving cracks and deviations from standard thickness dimensions. This article investigates the deep drawing process using both experimental and numerical methodologies. The experimental approach employs a 40-ton capacity power press machine, while the numerical method utilizes the ABAQUS student version software. SPCC-SD (JIS G3141) is the selected material for producing a Dop-pipe 2-inch diameter pipe cap in both approaches. Noteworthy findings include the highest positive and negative correlations observed in elements E 46 and E 48, with values of 0.715 and -0.933, respectively. Minimal disparities, averaging around 4.6% for all components, were evident between the experimental and numerical methodologies. The numerical approach yielded predictive results identifying potential issues in elements E 47 and E 48. This observation did not reveal instances of tearing failure but instead showcased an increase in thickness due to a higher axial force between the dies and punched-in components. The study successfully and accurately predicted product thickness for all components, presenting a contrast with outcomes obtained through the experimental method. Furthermore, this research advances the deep drawing process, extending its applicability to broader material forming applications and ultimately enhancing overall production process efficiency.
The Advanced Analysis of Deep Drawing Processes for 1-Inch Diameter Dop-Pipe Caps: Simulation and Experimental Insights Pratama, Tito Chaerul; Sukarman; Tikamori, Ghazi; Mulyadi, Dodi; Supriyanto, Agus; Amir, Amir; Khoirudin, Khoirudin; Hananto, Agus
Jurnal Teknik Mesin Mechanical Xplore Vol. 5 No. 1 (2024): Jurnal Teknik Mesin Mechanical Xplore (JTMMX)
Publisher : Mechanical Engineering Department Universitas Buana Perjuangan Karawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36805/jtmmx.v5i1.7269

Abstract

This article investigates the challenges and solutions within the deep drawing process, focusing on issues like cracks and deviations from standard thickness dimensions. Utilizing both experimental methods with a 40-ton power press machine and numerical simulations via ABAQUS software, the study uses SPCC-SD steel to produce a Dop-pipe 1-inch diameter pipe cap. Key findings reveal significant correlations in elements E-90 and E-91, with minimal disparities of around 4.5% between experimental and numerical approaches, showcasing the accuracy of numerical predictions. Notably, the numerical simulations identify potential issues such as increased thickness due to higher axial forces, providing valuable insights for process optimization and defect reduction. By advancing the deep drawing process and extending its applicability to broader material-forming applications, this research contributes significantly to enhancing production efficiency and improving manufacturing practices, emphasizing the importance of simulation-driven approaches in achieving precision and quality enhancement in complex manufacturing processes.
Progressive Dies for L-hanger Ducting (L-HD) Utilizing Low-Carbon Steel SPCC-SD Material: An Experimental and Numerical Analysis Budiansyah, Ade Cepi; Taufik Ulhakim, Muhamad; Sukarman, Sukarman; Supriyanto, Agus; Amir, Amir; Mulyadi, Dodi; Khoirudin, Khoirudin
Jurnal Teknik Mesin Mechanical Xplore Vol. 5 No. 1 (2024): Jurnal Teknik Mesin Mechanical Xplore (JTMMX)
Publisher : Mechanical Engineering Department Universitas Buana Perjuangan Karawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36805/jtmmx.v5i1.7763

Abstract

Industrial developments, especially in the manufacturing and construction sectors, recognize L-hanger ducting as a critical component in HVAC (heating ventilation and air conditioning) ducting systems, which play a role in supporting and stabilizing air ducts. The L-Hanger ducting manufacturing process involves a series of stages, such as shearing, blanking, piercing, trimming, and bending processes. This research focuses on the design and simulation of dies and punches for piercing, blanking, and bending processes using 1.6 mm-thick SPCC-SD material. The aim of this research is to design and analyze progressive dies in order to increase the efficiency of the production process. A comprehensive calculation of the forces involved in the shearing, blanking, piercing, trimming, and bending processes is required in order to predict press machine tonnage requirements to support the production process. This research applies theoretical and numerical validation approaches. Theoretical analysis is used to calculate the overall forces, which are then compared with numerical results and verified through an experimental approach. By understanding and optimizing the design of progressive dies, it is hoped that we can increase the production efficiency of L-hanger Ducting and expand knowledge in the field of metal forming, contributing to the metal forming industry and supporting the development of science.
A Comprehensive Study on Production Efficiency Enhancement Using Optimal Power Press Tonnage in Stamping Sukarman; Taufik Ulhakim, Muhamad; Khoirudin, Khoirudin; Mulyadi, Dodi; Amir, Amir; Suhara, Ade; Rahdiana, Nana
Jurnal Teknik Mesin Mechanical Xplore Vol. 5 No. 2 (2024): Jurnal Teknik Mesin Mechanical Xplore (JTMMX)
Publisher : Mechanical Engineering Department Universitas Buana Perjuangan Karawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36805/jtmmx.v5i2.8048

Abstract

The use of press machines in stamping is an important aspect of the manufacturing industry, especially in producing efficient and quality components. This article aims to analyze the cost of the stamping process using mild steel SPCC-SD material measuring 200 mm x 25 mm x 0.8 mm, using two types of press machines, namely 80 tons and 40 tons. Through the cost analysis method, the total cost of the stamping process for the 80-ton press machine is Rp 16,417.4 per 10 pcs, while for the 40-ton press machine, it is Rp 15,028.5, indicating the cost efficiency of the 40-ton press machine is around 8.5%. The tonnage calculation shows that the 40-ton press machine is adequate for the blanking process, with a tonnage requirement of 4 tons, far below the available capacity. These results provide recommendations for the use of 40-ton press machines in the production of steel components on a small to medium scale, considering cost efficiency and optimal performance. This work is expected to increase productivity and cost efficiency in the manufacturing industry, especially at PT GA.
Parametric Analysis and Optimization of Sinker-EDM Process for High Tensile Strength Steel Using Response Surface Methodology Sukarman, Sukarman; Khoirudin, Khoirudin; Taufik Ulhakim, Muhamad; Mulyadi, Dodi; Amir, Amir; Abdulah, Amri; Rohman
Jurnal Teknik Mesin Mechanical Xplore Vol. 5 No. 2 (2024): Jurnal Teknik Mesin Mechanical Xplore (JTMMX)
Publisher : Mechanical Engineering Department Universitas Buana Perjuangan Karawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36805/jtmmx.v5i2.9017

Abstract

This investigation focuses on optimizing the sinker electrical discharge machining (sinker-EDM) process parameters for high tensile strength steel (HTSS), specifically SKD-11, utilizing Box-Behnken Response Surface Methodology (BB-RSM). Sinker-EDM is a commonly used technique in manufacturing moulds, dies, and components for sectors like automotive and aerospace. This process eliminates direct contact between the electrode and the workpiece. However, its low material removal rate (MRR) constrains productivity. This research endeavours to enhance MRR by employing rectangular graphite electrodes. The Box-Behnken Response Surface Methodology (BB-RSM) was utilized to evaluate the effects of pulse current, spark-on time, and gap voltage on MRR. The optimal MRR of 45.49 mm³/min was attained at a pulse current of 16 A, spark-on time of 400 µs, and gap voltage of 45 V. ANOVA revealed that pulse current and spark-on time significantly influenced MRR. In contrast, gap voltage had an insignificant impact. Interaction and surface plot analyses confirmed that high pulse current and extended spark-on time resulted in the maximum MRR. These findings provide valuable insights for optimizing the sinker-EDM process for SHTSS, contributing to enhanced productivity and efficiency in manufacturing.
Taguchi-Based Optimization of TIG Welding for Joining Low-Carbon Steel (ST37) and Stainless Steel (SUS 304) Khoirudin; Karyadi, Karyadi; Kusnadi, Akhmad; Amir, Amir; Abdulah, Amri; Hananto, Agus; Taufik Ulhakim, Muhamad
Jurnal Teknik Mesin Mechanical Xplore Vol. 5 No. 2 (2024): Jurnal Teknik Mesin Mechanical Xplore (JTMMX)
Publisher : Mechanical Engineering Department Universitas Buana Perjuangan Karawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36805/jtmmx.v5i2.9043

Abstract

This study investigates the optimization of tungsten inert gas (TIG) welding parameters for joining dissimilar metals, specifically ST37 low-carbon steel and SUS 304 stainless steel, using the Taguchi L9 experimental design. The welding parameters evaluated include welding current (45-65 A), tungsten electrode diameter (1.6-2.4 mm), and shielding gas flow rate (12-18 LPM). The aim is to enhance joint integrity and mechanical properties by systematically analyzing the influence of these parameters on hardness and tensile load (TS loads). Hardness testing revealed that the weld zone exhibited the highest hardness, followed by the heat-affected zone and base metal. Tensile testing showed that the highest TS loads of 341 kgf were achieved at 45 A, 1.6 mm electrode diameter, and 12 LPM gas flow rate. Signal-to-noise ratio analysis and analysis of variance (ANOVA) indicated that welding current had the most significant influence on hardness and TS loads, with contributions of 39% and 41.27%, respectively, followed by electrode diameter (17% and 36.42%). In comparison, the gas flow rate had the least impact (45% and 22.31%). However, ANOVA results showed that none of the factors exhibited statistical significance (P > 0.05). The findings contribute to the field of welding engineering by providing optimized TIG welding parameters for ST37-SUS 304 joints, enhancing their reliability in various industrial applications such as automotive manufacturing, oil and gas, and power generation, where durable and corrosion-resistant welds are crucial.
Effect of Material Type and Design on Hook Crane Performance: Stress, Deformation, and Safety Factor Analysis Amir, Amir; Dewadi, Fathan Mubina; Aprianto, Muchammad Chusnan; Maulana, Wahyudin; Saputra, Afif; Amrulloh, Musfik; Ramadhan, Irgi; Anugraha , Antonius Apriyadi
Engineering and Technology International Journal Vol 6 No 02 (2024): Engineering and Technology International Journal (EATIJ)
Publisher : YCMM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55642/eatij.v6i02.827

Abstract

This simulation aims to evaluate the stress, deformation, and strain values of the crane hook structure to ensure safe load handling and prevent functional failure. In this study, AISI 1015, AISI 1035, and alloy steel casing materials were tested, along with two different hook designs: trapezoidal and circular. The trapezoidal design had base dimensions of 34.50 mm and 58.00 mm, with a top surface area of 55.00 mm and a radius of 10.00 mm. The circular design has a diameter of 58.00 mm. Simulations were carried out using SolidWorks on AISI 1015 with Mass 10 tons, stress 279.68 N/mm², displacement 0.61 mm. on AISI 1035: Mass 12 tons, stress 310.11 N/mm², displacement 0.61 mm. on Alloy steel with Mass 8.5 tons, stress 236.87 N/mm², displacement 0.59 mm. For circular design on AISI 1015 with a mass of 9.5 tons, stress 279.69 N/mm², displacement 0.57 mm. on AISI 1035 with a mass of 10 tons, stress 310.25 N/mm², displacement 0.76 mm. Alloy steel with a mass of 8 tons, stress 237.28 N/mm², displacement 0.55 mm. Each material exhibits different mechanical characteristics, which affect stress, deformation and strain. Based on the results, the AISI 1035 material with a circular design supports a maximum load of 9.5 tons, achieving a safety factor of 1.68, which is close to the minimum threshold of 1.8 for safe operation.
Co-Authors Abd. Kadir Abdllah, Wahidah Abdul Wahid Zaini Achmad Achmad Ade Suryanto Afdal Afdal, Afdal Afif Hakim Afif, Zarfan Afin, Ach. Afin, Ahmad Afriani, Dwi Syskha Agus Suherman Agus Suherman Agus Suprihanto Agus Supriyanto Ahmad, S Widad Aini, Lina Nur Akhlaqul Karimah, Hasna Akhmad Darmawan Akhmad, Akhmad Ali, Muhammad Yunus Alifiah, Irma Amir Mahmud Amran Amran Amran, Arman Amri Abdulah Amrulloh, Musfik Ananda, Dwi Resky Andi Hadidu Ani Kusbandiyah Anugraha , Antonius Apriyadi Aprianto, Muchammad Chusnan Aprilia, Ayu Vadia Aprilia arham, ihsan Arif Wibowo, Ludvi Ashari, Asri Mulya Asnira, Asnira Aspira, Era Asriani Hasan Aulia Nanda, Rizki Aushaf, Wishal Dafa Ayu Sinta Indriani, Ayu Azizah Azizah Azizah, Renata Lintang Azmi, W. H. Azzahrah, Azzahrah Badriyah, Aisatul Badriyah, Aisyatul Bagus Pradita, Ananda Baharuddin, Dahlia Baharun, Hasan Bakhri, Syaeful Bambang Genjik Bambang Tjahjadi Barlian, Putri Basri Rakhman Budiansyah, Ade Cepi Cahyadi Kurniawan, Robi Cahyani, Wahidah Cepi Budiansyah, Ade Chaqiqi, Sheren Dahliah, Dahliah Damarani, Filosofia Dani Hendra Dewadi, Fathan Dewi, Suryani Dirgantari, Novi Dirhana, Dirhana Djafar, Akhmad Dodi Mulyadi Dodi Mulyadi Dwi Winarni Eka Destiani, Eka Eka Puteri, Alfira Eko Hariyanto ESWAN, TUKIMUN, Fadli, Muhammad Nur Fahrizin, Nazar Faizeh, Siti Fajar Utomo, Waskito Fajariani, Vinani Farrasoya, Maitsa Fathan Mubina Dewadi Fauzan, Randy Ahmad Felix Wuryo Handono Fitriana, Silvia Fitriati, Azmi Gafur, Muzna Ardin Abdul Gilang Permana Gunawan Gunawan Gusmianingsih, Jihan Khalisah Hadaika, Hadaika Hadi Pramono Hafdarani Hafidah, Andi Hamid, Nasrawati Hamiid, Sharyan Hamriani, Hamriani HANAFI EKO DARONO Hananto, Agustia Handayani, Sifa Rini Haryadi, Nur Haryana, Haryana Hasniar Hasniar, Hasniar Hefniy, Hefniy Hendra Wijaya Herni Justiana Astuti Hertanto Hertanto, Hertanto HIDAYAH, RINI Hijrianti, Zora Lutvya Sabrina HM, Manda Husni Syahrudin Ibrahim Ibrahim Ilahude, Hamdani Iman Harymawan Indrawahyuni, Indrawahyuni Intan Syavinaz, Eliza Iwa Lukmana Iwan Fakhruddin Jaelani, Jaelani Jafar, Akhmad Karyadi Karyadi Khaeriyah, Hidayatul Khairul Rizal Khodijah Khodijah Khoirudin Khoirudin Khoirudin, Khoirudin Krisna Rendi Awalludin Kudiantoro Widianto, Kudiantoro Kultsum, Ummu Kumbarasari, Shanti Kusnadi, Akhmad Kusnadi, Rizal Laekkeng, Mursalim Lestari, Ayu Maya Lutfi, Purnama Imam Maipauw, Niny Jeni Manurung, Vuko Arief Tua Maulana, Wahyudin Meldiana, Ayu Meldiana Menap Miftahuddin, Muchammad Agung Moh. Nur Ihsan Muchtar, Azikin Mudjiyanti, Rina Mufrodah, Nely Muhammad Agus Muhammad Anwar Muji Setiyo Mujiarti, Mujiarti MUNAJIR, ACHMAD Mustadjab, Andi Zulham Azwar Muttalib, Abd Muzayyin, Ahmad Nanang Nuryadi, Nanang Nita asmara Nizmah F, Nuniek Novita Maulidya Jalal Nugroho, Azis Adhi Nuha, Muhammad Saifin Nur Alam Nurdin, Jurana Nurhani, Nuki Nurmawati Maddoani Nurmiati Nurmiati Nurul Islamiyah Oktapiani, Widia Pamungkas, Danang Sigit Parumbuan, Mesach Dayunison Patya, Dhea Intan Pratama, Angga Pratama Pratama, Tito Chaerul Purnama, Dirhana Putra Pratama, Andre Putri Andini, Azkia R., Mantasiah Rahdiana, Nana Rahma, Nur Ramadhan, Irgi Ramli Ramli Ramly, Ramly Rasulong, Ismail Rembon, Delani Cerelia Rezki Anggreni Rita Kurnia Apindiati Riyan Maulana Rizal, Khairul Rizki Aulia Nanda Roban, Roban Rohman Romadhoni, Buyung Safilu Safilu Safitri, Ika Safril Safril Samas, Izzatun Nafs Samino, Zana Dies Arahmawati Santoso, Selamet Eko Budi Saputra, Afif Sejati, Amanda Puspanditaning Sephendar, Willy Septiana, Muhammad Rahmantio Septianingrum, Anggik Setyadi, Edi Joko Shavira Zahra, Bintang Shren, Shren Siti Nur Azizah, Siti Nur Sofiyana, Sofiyana Sofiyanti, Bella Sudana, Dadang Suhara, Ade Suharno Suharno Suhartini, Eka Sukarman Sukarman Sukarman Sukarman Sulaiman, Lalu Supirno, Supirno Surisman, Dini Amalia Suryana, Deddy Suryana, Deddy SURYO Budi Santoso Suyoto Suyoto Syahrir, Nurul Anisah Syahrul Syahrul Syukur, Nur Amimah Nublah Tabah Maryanah Taufik Taufik Taufik Ulhakim, Muhamad Taufiqur Rokhman, Taufiqur Tikamori, Ghazi Tri Cahyo Nugroho Ulhakim, Mumamad Taufik Uswatun Hasanah Wahyudin, Diki Waluyo, Sabar Wardana, Defa Nanda Wardani, Ayunytyah Eka Wibowo, Yohanes Trijoko Wisudaningsih, Endah Tri Wulandari, Diah Kartika Yuris Alkhalifi Yuris, Muhammad Yusri . Yusuf, Andi Herman Zainal Abidin Zalfa, Saniyyah Zhafirah, Aqilah Zulaeha, Sitti