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All Journal Jurnal Ilmu Lingkungan Perkebunan dan Lahan Tropika PREMISE LAW JURNAL Jurnal Educhild : Pendidikan dan Sosial INFERENSI Jurnal Kesehatan Jurnal Online Mahasiswa (JOM) Bidang Ilmu Keperawatan Jurnal Online Mahasiswa (JOM) Bidang Teknik dan Sains Jurnal Online Mahasiswa (JOM) Bidang Keguruan dan Ilmu Pendidikan Jurnal Studi Sosial Program Pascasarjana P-IPS Medula JITRO (Jurnal Ilmiah dan Teknologi Peternakan Tropis) Jurnal Ilmiah Mahasiswa Ekonomi Akuntansi Panrita Abdi - Jurnal Pengabdian pada Masyarakat Jurnal Ilmiah Universitas Batanghari Jambi Jurnal Keperawatan Padjadjaran Inovasi : Jurnal Ekonomi, Keuangan, dan Manajemen JWP (Jurnal Wacana Politik) Wahana Islamika: Jurnal Studi Keislaman Majalah Farmasi dan Farmakologi (Trends in Pharmacy and Pharmaceutical Sciences) SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan ADMINISTRASI PUBLIK Muqtasid: Jurnal Ekonomi dan Perbankan Syariah Prosiding Seminar Nasional Kemaritiman dan Sumber Daya Pulau-Pulau Kecil Jurnal Katalisator Sainmatika: Jurnal Ilmiah Matematika dan Ilmu Pengetahuan Alam Istinbath: Jurnal Hukum dan Ekonomi Islam Journal of Nursing Care Jurnal Ilmu Kefarmasian Indonesia Jurnal Kesehatan Jurnal EDUCATIO: Jurnal Pendidikan Indonesia Journal of Maternity Care and Reproductive Health Jurnal Online Insan Akuntan FINANSIA : Jurnal Akuntansi dan Perbankan Syariah Social, Humanities, and Educational Studies (SHEs): Conference Series Pena Justisia: Media Komunikasi dan Kajian Hukum Al-Tamimi Kesmas: Jurnal Ilmu Kesehatan Masyarakat (Journal of Public Health Sciences) Jurnal Sains dan Teknologi Reaksi Jurnal Ilmiah Syi'ar Agro Bali: Agricultural Journal Jurnal Medika Cendikia (e-Journal) Jurnal Ilmiah Pendidikan Matematika Al Qalasadi Jurnal Pengabdian Masyarakat Multidisiplin Journal Informatic, Education and Management (JIEM) Health Care : Jurnal Kesehatan Adz Dzahab : Jurnal Ekonomi dan Bisnis Islam JIKEM: Jurnal Ilmu Komputer, Ekonomi dan Manajemen Jurnal Akuntansi dan Keuangan Ikhtisar: Jurnal Pengetahuan Islam Almufi Jurnal Pendidikan Jurnal Teknik Industri Business Perspective Journal Jurnal Riset sosial humaniora, dan Pendidikan (Soshumdik) Jurnal Riset Rumpun Ilmu Kedokteran (JURRIKE) Literacy : International Scientific Journals of Social, Education, Humanities Optimal: Jurnal Ekonomi dan Manajemen Jurnal Riset Rumpun Ilmu Kesehatan (JURRIKES) Jurnal Riset Rumpun Ilmu Tanaman Inspirasi Dunia: Jurnal Riset Pendidikan dan Bahasa Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia The International Journal of Tropical Veterinary and Biomedical Research Jurnal Riset Ekonomi dan Akuntansi Jurnal Kajian Penelitian Pendidikan dan Kebudayaan Lentera Nuansa : Jurnal Studi Islam dan Kemasyarakatan Jurnal Ilmiah Research Student Atmosfer: Jurnal Pendidikan, Bahasa, Sastra, Seni, Budaya, Dan Sosial Humaniora Aspirasi : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat Jurnal Pengabdian Masyarakat Nian Tana Jurnal Akademik Pengabdian Masyarakat Anggaran: Jurnal Publikasi Ekonomi dan Akuntansi Journal of Innovative and Creativity The Shine Cahaya Dunia S-1 Keperawatan Globe: Publikasi Ilmu Teknik, Teknologi Kebumian, Ilmu Perkapalan Inovasi Kesehatan Global Kajian Ekonomi dan Akuntansi Terapan International Journal of Economics, Management and Accounting Malik Al-Shalih Venus: Jurnal Publikasi Rumpun Ilmu Teknik International Journal Of Health And Social Behavior Akuntansi dan Ekonomi Pajak: Perspektif Global ABDIMU: Jurnal Pengabdian Muhammadiyah Jurnal Abdimas Kesehatan Biosainsdik: Biologi Sains dan Kependidikan Jurnal Pendidikan Dirgantara Prosiding Seminar Nasional Ilmu Manajemen Kewirausahaan dan Bisnis Prosiding Seminar Nasional Ilmu Teknik
Suryani Suryani
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Journal : INFERENSI

 1 
ANALISIS FAKTOR BAURAN PEMASARAN YANG MEMPENGARUHI KEPUASAN NASABAH SEHINGGA TERCIPTA WORD OF MOUTH POSITIF DI PT. BANK MUAMALAT INDONESIA, TBK CABANG MEDAN Suryani Suryani
INFERENSI: Jurnal Penelitian Sosial Keagamaan Vol 7, No 1 (2013)
Publisher : State Institute of Islamic Studies (IAIN) Salatiga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18326/infsl3.v7i1.143-162

Abstract

This study attempts to determine the effect of customer satisfaction in the context of the marketing mixof positive word of mouth customers of PT. Bank Muamalat Indonesia, Tbk Medan Branch. Number of questionnaires was collected as many as 50 questionnaires respondent. Analysis technique used was factor analysis followed by discriminant analysis with program of SPSS version 17.0. Based on factor analysis, it is known that one factor called location was proved to be inaccurate (correlation value 0.5) so that it is excluded from the model. Canonical correlation is obtained for 0.593 with a significance of 0.003. It can be concluded that 35.20% of the variation of positive word of mouth can be explained by the variable of discriminant Product, Promotion, Price, People, Physics and Process.
ANALISIS PERSEPSI NASABAH TERHADAP PRODUK TABUNGAN MUAMALAT DAN SERVICE QUALITY BANK SYARIAH (Survey pada PT. Bank Muamalat Indonesia, Tbk Cabang Medan) Suryani Suryani
INFERENSI: Jurnal Penelitian Sosial Keagamaan Vol 10, No 1 (2016)
Publisher : State Institute of Islamic Studies (IAIN) Salatiga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18326/infsl3.v10i1.265-288

Abstract

This study aimed to find out customer’s perception of product savings and service quality in PT. Bank Muamalat Indonesia, in Medan. The sample of study are customers who visit the Islamic Bank. The technical sampling which used in this study are accidental sampling or convenience sampling. In other words, the technique which has been used for this study are persons who meet the researcher accidently at the location in 5 days, and the total of sample reach 50 respondents. The research instrument that used in this research are questionnaire with descriptive method for analysis. The study shows that overall from 13 questions that have been given, the response displaysthe frequency strongly disagree (0%), disagree (0.77%), neutral (11.1%), agree (40.2%), and strongly agree (48%).Quantitatively, this result indicates that the respondents generally agree with the result which has reach 90% (40.2% + 48% = 88.2%).
Co-Authors Aat Sriati Abdul Hafid Ade Messy Indriani Afif D. Alba Afifah Nazla Sevina Afrinaldi Afrinaldi Agung Pramunarti Agus Sukirno Ahmad Zaeni Aida Safitri Aira Annastasya Alesia Lorenzza Sinaga Alif Rahman Habibi Almasdi Syahza Andri Nugraha Anna Choirunnisa, Anna Anzora Anzora Aras Mulyadi Ardiana Batubara Ari Handriatni Ary Prasetyawati Aryantiningsih, Dwi Sapta Asep Furqonuddin Asnel, Roza Aulia Dini Ayuningtias Aynal Paydah Harahap Ayu Juniarti BASUKI ARIANTO Bayu Azhar Cholida Azzahro Debi Rianti Dedi Afandi Dedy Mardiyansyah Derry Trisna Wahyuni S Desy Mariani Dewi Aya Sofia Dewi Novianti Dewi, Heni Aguspita Efri Widianti Elsa Fadilah Ema Dauyah Erina Erina Erina Septianti Erina Yolanda Br Hutabarat Etika Emaliyawati Fahrurazi Fahrurazi Fahrurrozi Fahrurrozi Fandi Rahman Feri Candra Fitri Raya Fitria Fitria Habsyah Saparidah Agustina Halimahtussaddiyah R Halimahtussaddiyah R hasanah hasanah Hasnawati Hasnawati Hawwa Nasywa Aqillah Helda Ibrahim Hidayani Syam Imas Rafiyah Imelda Imelda Indarmien Netty Ariasih Indira Nahdaffa Rahma Iqbal Iqbal Iqfariana Iqfariana Irma Aryani Irma Fitrilia Jely Isnaini Juanna Soehardy Jujuren Br Sitepu Julia Veronika Larasati Junaidi Abdillah Khairani Khairani Lia Anggresani Lia Novianty Lisa Ulandari Mahdi Abrar Mahdi Abrar Mangkuji, Betty Marufah Marufah Marwah Puspitasari Mas’ad Mas’ad Maulida Maulida Maulida Maulida Melan Susanty Memo Nababan Meta Mahendradatta Mhd Wijaya Mia Audina Musyadad Mohamad Syahroni Mohammad Kanzunnudin Muh. Fitrah Muhammad Asfar Muhammad Rifqi Muhammad Saleh Muhammad Sendi Muhammad Sukri Zaenal Muhammad Yassir Muhiddinur Kamal Mulyadi Mulyadi Musa Budiarta Gunawan Mustaqimah Nanik Wahyuni ‎ Nelli Roza Neni Heryani Niken Prawesti Ningsih, Kursiah Warti Nirwana, Hafsah Nita Fitria Novira Kusrini Nugroho Nugroho Nur Fitriyana Nur Illiyyin Akib Nur Salsa Bella Nurilliyyin Akib Nurin Rochayati Nurlena Ikawati Nurmaela Mela Nurmaela Oswati Hasanah Pargito Pargito parlin, winda Pujiati Pujiati Purnama Ramadani Silalahi Purnama Ramadhani Silalahi Putri Ariani Rahmad Safitri Rahmi Pramulia FS Rastina Rastina Ratu Humaemah Restu Prihandini Widiar Ria Febrina Riadi Armas Rifa Nada Alfiyyah Rifah Arum Rika Irawan Rina Rina Rini Hamsidi Rini Susanti Rini Susiani Rinjani, Santi Rinny Meidiyustiani Riswita Syamsuri Rita Friyani Rizky Yulion Rugaya H. Serosero Rurry Septiani Saifuddin Saifuddin Salma Ummul Khair Sandra Aulia Mardikasari Santi Perawati, Sapria Ningsih Shafira Indriani Sharfinna Hafizah Shinta Dewi Sintaini Fi Sholiha Siti Rokhimah Siwi Nugraheni sofia afritasari SRI RAHAYU Sugiarti Sugiarti Suharti Suharti Sulfiana Sulfiana Supriadi Supriadi Supyan Supyan Suradi Suradi Syamsul Rahman Syarifah Farissi Hamama Syarifah Farissi Hamama Tachta Khalil Tambunan, Khairina Taty Hernawaty Tengku Sri Wahyuni Teuku Rihayat Titik Maryati Tri Marini vicky arfeni warongan Victor Palapessy W.TEDJA BHIRAWA Wanti Dewayani Wasiul Muarif Winaruddin Winaruddin Wirmie Eka Putra Wiwik Tiswiyanti Yani AF Bastian Yesita Ragil Yoga Saputra Yolanda Sari Yuli Suryanti Yulia Irvani Dewi Yulia Sukmiyanti Yulidar Yulidar Yusrizal Akmal Yusrizal Yusrizal Zainal Zainal Zihan Rahminabillah